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Library IT Powered By Docstoc
					        Warren Hansen

Library IT and Service Expectations
    OLD UCT IT Environment (ICTS)
                2004
    73 Novell Servers
    5 departments
    Network infrastructure
    OS and Platforms
         Win98 to Windows XP
         Pegasus Email to Netscape/Outlook
         Microsoft Office97 to Microsoft
          Office2000/XP/2003
    Bandwidth management
         Border manager in Lab
         Wireless devices
             ICTS 2006 - 2007
   73 servers decommissioned
   5 departments increased to 10
   Network infrastructure changed
   OS and Platforms
         Windows XP

         Groupwise

         Microsoft Office 2003

   Bandwidth management ISA2004/6
   Wireless devices
   Security
   Identity management
                     UCT Libraries
   Main library
   Hiddingh Hall library
   Health Sciences
   ICH library
   Music
   Law
   Built Environment
   MSS / Jewish Studies Library
            Library IT Infrastructure

                                              Manager




                      Library Systems
                                          Web development     Library Systems
                          Support




Helpdesk Technical   Helpdesk Technical   Law Lab Technical
    Consultant           Consultant          Consultant
                                                             Library
                                                                IT
                                                             Manag
                                                             ement



        Lab      Pc                                                                  Servers and      Web
                                    Databases          helpdesk    Aleph               Services
                                                                                                                         Projects
             management
     Management                                                                                    development



   KC Lab
                            Law Databases
   RC Lab                                                                     Microsoft                          Printing
                              Commerce              Telephone System                               Department
   Ulwazi    Asset Hardware              Web access                            Novell Data Centers               Access
                              Humanities              Email     Client                          System interface
  Law Lab managementSoftware             Databases                             Linux Management development       Web
                                 SEL                   Heat   Daily tasks
  Medical                                                                                                        Dspace
                               Medical
Training Lab

                                                                        GIS Server
                                                                                                          New OS
    Machine roll outs                                                    Inmagic
                                                                                                       New Application
     Image creation                             UCT or off   Library IT Bleek Loyd
                                                                                                         New clients
       Accounts                                  campus       Wireless   Dspace
                                                                                                       Documentation
                                                                                                          Research
                         Library IT Infrastructure
                                                                                      Library Systems
                                                                                          Support




                                          Helpdesk Technical            Helpdesk Technical       Law Lab Technical
                                                                                                                        Web development
                                              Consultant                    Consultant              Consultant




                                                                                      Law Lab/Faculty            Support
                                   Helpdesk                      Helpdesk
                                                                                          Music                Development




                                                                            Lab and Os
                     Main                          Main
                                                                            development
                Branch Libraries              Branch Libraries
                                                                              projects




Servers and Datacenter       Servers and Lab
        Projects                 Projects
           What's New?

Vista Ultimate
Office 2007
Research Commons
Nashua

				
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posted:4/1/2012
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