Technical Writer Job Description
Reporting to the Director of Sales & Marketing, the Technical Writer is responsible for
writing and editing technical documentation for the organization’s products. This person
must have excellent research skills, must be able to organize their ideas, and be able to
translate technical terms into text that any reader can understand.
Develop and maintain installation, configuration, how-to documentation, and online
help for both customers and employees.
Manage multiple assignments simultaneously, while working independently and with
As an integral part of cross-functional product teams, this person must learn the
products by hands-on experience.
Complete writing assignments according to set standards regarding order, clarity,
conciseness, style, and terminology.
Confer with customer representatives, vendors, plant executives, or publishers to
establish technical specifications and to determine subject material to be developed
Review published materials and recommend revisions or changes in scope, format,
content, methods of reproduction and binding.
Select photographs, drawings, sketches, diagrams, and charts to illustrate material.
Study drawings, specifications, mockups, and product samples to integrate and
delineate technology, operating procedure, and production sequence.
Interview production and engineering personnel and read journals and other
material to become familiar with product technologies and production methods.
Observe production, developmental, and experimental activities to determine
operating procedure and detail.
Arrange for typing, duplication, and distribution of material.
Assist in laying out material for publication.
Review manufacturer and trade catalogs, drawings and other data relative to
operation, maintenance, and service of equipment.
Minimum of 5 years experience in a technical writing role.
Advanced computer skills especially Microsoft Word, AuthorIT, Corel Draw,
FrameMaker, Acrobat Pro, Photoshop and Paint Shop Pro. HTML experience is also
Must have excellent verbal communication skills.
Must be flexible and have ability to interact with all levels in the organization.
Highly motivated individual able to grasp complex software and learn quickly.
Must have a demonstrated ability to work within tight deadlines.
A Bachelor's Degree and 2 years work experience is required. However, 5 years
experience in Technical Writing will waive educational requirements.
A sample of prior work must be presented at interview