Sales Support Checklist by demandmetric


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									Sales Support Checklist

The purpose of this tool is to provide a checklist for improving sales support. Consider
doing a Sales Support Effectiveness Survey to proactively highlight strengths/weaknesses in
this process.

Sales Support Checklist

Done     Description of Task                          Completed    Notes

         Job Descriptions standardized                Enter Date

         Sales Skills Assessments complete

         Sales Training Manual complete

         Sales Script standardized

         Feature, Advantage, Benefit Tool built and
         distributed to sales staff

         Competitive Analysis complete

         Objection Response Tool distributed
Opportunity Pipeline Tool is used

Sales Proposal standardized

Key Account Plan exercise complete

Case Study exercise completed

SPIN Selling Tool exercise complete

Sales Presentation standardized

Individual Goals being documented

Pricing Sheet, Whitepapers, FAQ, and other
marketing collateral updated

Advanced CRM training completed

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