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Management and Leadership Maturity Assessment

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Use this prescriptive self-assessment tool to evaluate your organization’s Management & Leadership Program Maturity. Rate your compliance with best practices across the following dimensions: Leadership; Training; Staffing; Budgeting; Purchasing; Project Management; Communication; and Team Building. Once you have completed the assessment, you will immediately be provided with results and recommendations for improvement.

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  • pg 1
									                                                                                                 Management & Leadership Assessment

Instructions

1. In the "Weighting" tab, set the weighting for each category based on relevancy and current business needs.


2. In the "Self Assessment" tab, rank your organization on a scale of 1-5 on your compliance with each best practice.


3. Check the "Results" tab to identify your current/goal state of maturity in each category.


4. View the "Recommendations" tab for actionable advice on how to improve your capabilities.
                                                                                               Management & Leadership Assessment
Customize this tool by changing the weighting scale for each assessment category.


Weighting Scale

                                                                                              Project
Leadership            Training           Staffing           Budgeting          Purchasing
                                                                                            Management
                                                                                                         Communication   Team Building   Total


   15%                 20%                15%                 10%                   10%       15%            5%             10%          100%
                                                                                             Management & Leadership Assessment
Rank your organization's compliance with each best practice using the drop-down box in the Score column.

   Leadership
  Description of Best Practices                                                                        Score   Notes/Comments


  Our organizational structure is clear and reporting relationships are defined.                           3

  We send our managers to leadership devleopment courses, as provided by organizations such as
  Dale Carnegie Training.                                                                                  3

  Our senior leaders provide coaching & mentoring for up-and-coming leaders.                               5

  Our culture and work environment is more results-oriented than process-oriented.                         4

  All employees are reviewed for performance (linked to KPIs) on a quarterly basis.                        5
   Training
  Description of Best Practices                                                                        Score   Notes/Comments


  Our training programs are up-to-date and produce top quality executives & staff.                         2

  We have a succession planning program designed to groom future leaders.                                  1

  New employees are provided with an Employee Training Manual for self-study.                              4

  We have a job rotation program to cross-train high potential staff.                                      2

  Each staff member has a training plan and dedicated budget for skill enhancement.                        1

  We measure the impact of training sessions with tests, surveys, & other methods.                         4
Staffing
Description of Best Practices                                                                      Score   Notes/Comments


Job descriptions are used for all positions, including contractors, consultants, etc.               3

We assess salary benchmarks on an annual basis to ensure that we are in line with market rates
for employment salaries & benefits.                                                                 3

Our compensation plans are regularly reviewed to ensure alignment between organizational goals
and employee incentives.                                                                            3

We have the skill sets required to execute our strategic plan for the next year.                    4

We gather feedback by conducting exit interviews for employees who resign.                          4

Reference checks are required and completed for all new hires.                                      5
Budgeting
Description of Best Practices                                                                      Score   Notes/Comments

Broad-based budget cuts are not the norm. We evaluate all proposed investments and costs to
determine specifically which programs to cut or put on hold.                                        2

We analyze the project ROI or cost/benefit for all projects & initiatives.                          3

Capital expenditures are scheduled according to cash flow projections.                              4

Unforeseen expenditures are reviewed and prioritized by a cross-functional steering committee to
ensure the proper allocation of capital & human resources.                                          4

We conduct 'zero-based budgeting' rather than adding/reducing from last year.                       3
Purchasing
Description of Best Practices                                                                      Score   Notes/Comments


For all large expenditures, we perform a formal vendor selection process.                           4
For all large expenditures, we perform a formal vendor selection process.                            4

We use Request for Proposals (RFPs) to invite vendors to bid on external projects.                   1

Business requirements are gathered from all relevant stakeholders and departments and then
analyzed before we make any purchasing decisions.                                                    1

Where possible we consolidate our vendors to reduce supplier costs.                                  2

Contract negotiations are completed by a very experienced or professional negotiator to ensure we
obtain the best terms for our business.                                                              2

We require a service level agreement from all third-party suppliers & vendors.                       1
Project Management
Description of Best Practices                                                                       Score   Notes/Comments


We use project plans & charters to document goals, timelines, deliverables, etc.                     3

Our portfolio of projects is reviewed on a regular basis to ensure we are working on the highest
value initiatives & tasks based on current business conditions.                                      4

All projects are documents in some type of a project management system.                              5

We perform risk analysis at the commencement of a new project or initiative.                         2

Following the completion of a project, we conduct a Post-Project Evaluation.                         3

Time management exercises are completed by all appropriate staff.                                    4
Communication
Description of Best Practices                                                                       Score   Notes/Comments

Staff provide managers with activity reports on a regular basis to improve time-management and
ensure effective communication.                                                                      3

We communicate all changes to corporate policy effectivley & efficiently.                            2
We communicate all changes to corporate policy effectivley & efficiently.                      2

Our meetings are well organized, documented, and have action items that are followed up on.
Minutes from meetings are searchable and accessible.                                           1

We have regular company-wide meetings to promote communication and understanding between
departments.                                                                                   1
Team Building
Description of Best Practices                                                                 Score   Notes/Comments


We have a documented skills inventory for each department.                                     1

Our organization has regular off-site meetings and activities to promote team-building and
strengthen internal relationships.                                                             3

We use team charters to define team members, mandates, & responsibilities.                     4

We are familiar with the Belbin Team Roles and use this framework as a guide.                  2
                                       Current         Goal
Management & Leadership                                                        Management & Leadership Maturity Index
                                        State          State
Leadership                               4.0           4.5                                        Leadership
                                                                                                  5.0 4.0
Training                                 2.3           2.8                                        4.0
                                                                      Team Building                                    Training
Staffing                                 3.7           4.2                                        3.0
                                                                                            2.5                2.3
                                                                                                  2.0
Budgeting                                3.2           3.7
                                                                                                  1.0
Purchasing                               1.8           2.3     Communication            1.8       0.0                     3.7 Staffing

Project Management                       3.5           4.0
Communication                            1.8           2.3
                                                                                                        1.8      3.2
                                                                                      3.5
Team Building                            2.5           3.0       Project Management                                    Budgeting



Effectiveness Score (out of 100)                 60                                               Purchasing

                                   5           27.25
                                                                                             Management & Leadership Assessment

Management & Leadership Success Drivers                                     Scores   Recommendations

Leadership

Reporting relationships are clearly defined                                   3      Use our Organizational Chart Tool to define reporting lines and responsibilities.


We send our managers to leadership devleopment courses                        3      Look into Dale Carnegie leadership training programs for key managers.


Our senior leaders provide coaching & mentoring for new leaders               5      0


Our work environment is more results-oriented than process-oriented           4      0


All employees are reviewed for performance on a quarterly basis               5      0


Training
                                                                                     Audit your existing training materials & programs and speak with trainers.
Our training programs are up-to-date and produce top quality staff            2      Update training programs as needed.
We have a succession planning program designed to groom future                       Use our Succession Management Matrix to identify future leaders and provide
leaders                                                                       1      leadership building assignments.

New employees are provided with an Employee Training Manual                   4      0

                                                                                     Start cross-training staff in at least one other area of the business to increase
We have a job rotation program to cross-train high potential staff            2      skills and develop 'backup staff'.
                                                                                     Develop training plans for all staff members to create a career path. Set an
Each staff member has a training plan and dedicated budget                    1      annual budget/employee.

We measure the impact of training sessions with tests, surveys, etc           4      0


Staffing

Job descriptions are used for all positions                                   3      Use our bank of job descriptions to document responsibilities for all positions.

                                                                                     Review salary benchmarking surveys on an annual basis to ensure
We assess salary benchmarks on an annual basis                                3      compensation is in line with the market.
                                                                                     Analyze compensation plans and speak with staff to ensure rewards are aligned
Our compensation plans are regularly reviewed                                 3      with business strategy.

We have the skill sets required to execute our strategic plan                 4      0


We do exit interviews for employees who resign                                4      0


Reference checks are required and completed for all new hires                 5      0


Budgeting
                                                                                     Use our Project Priority Index tool to assess the value of each project to defend
Broad-based budget cuts are not the norm                                      2      your initiatives.

We analyze the project ROI or cost/benefit for all projects & initiatives     3      Set a benchmark or hurdle rate for payback/ROI for all new investments.


Capital expenditures are scheduled according to cash flow projections         4      0


Unforeseen expenditures are reviewed and prioritized                          4      0

We do 'zero-based budgeting' rather than adding/reducing from last                   Resist the temptation to just adjust last year's budget. Carefully review all
year                                                                          3      proposed expenses.

Purchasing
For all large expenditures, we perform a formal vendor selection
process                                                                       4      0

We use Request for Proposals (RFPs) to invite vendors to bid on                      Use our RFP templates to document your requirements and invite vendors to
projects                                                                      1      bid on your business.
                                                                                     Use our Business Requirements Tool and Stakeholder Analysis Matrix to
Business requirements are gathered from all relevant stakeholders             1      document your requirements.
                                                                                     Use our Vendor Consolidation Checklist and Vendor & Supplier Scorecard to
Where possible we consolidate our vendors to reduce supplier costs            2      evaluate your vendors.
                                                                                     Attend a training course on successful negotiation tactics and ensure only
Contract negotiations are completed by a very experienced negotiator          2      skilled negotiators handle contracts.
                                                                                     Require all external vendors to provide a signed service level agreement to
We require a service level agreement from all vendors                         1      ensure prompt service/delivery.

Project Management
                                                                                     Use our Project Charter template to define goals, timelines, etc, for all new
We use project charters to document goals, timelines, deliverables, etc       3      projects & initiatives.

Our portfolio of projects is reviewed on a regular basis                      4      0

All projects are documents in some type of a project management
system                                                                        5      0

                                                                                     Use our Risk Analysis and Risk Assessment tools to mitigate risks before
We perform risk analysis at the commencement of a new project                 2      commencing projects.
Following completion of a project, we conduct a Post-Project                         Use our Post-Project Evaluation to document best practices and lessons
Evaluation                                                                    3      learned from landed projects.

Time management exercises are completed by all appropriate staff              4      0
     Communication
                                                                                                                       Use our Activity Reporting Tool to help staff document the tasks they are
     Staff provide managers with activity reports on a regular basis                                              3    completing each week.
     We communicate all changes to corporate policy effectivley &                                                      Develop a communications plan for announcing any new or updated policies &
     efficiently                                                                                                  2    procedures.
                                                                                                                       Use our Meeting Minutes & Meeting Agenda tools to organize meetings. Try to
     Our meetings are well organized, documented, and have action items                                           1    avoid unnecessary meetings.
                                                                                                                       Have company-wide meetings to share acheivements and projects, and
     We have regular company-wide meetings to promote communication                                               1    enhance your corporate culture.

     Team Building
                                                                                                                       Document skills for each staff member by department to identify gaps and
     We have a documented skills inventory for each department                                                    1    areas that require cross training.
                                                                                                                       Consider having the occasional strategy meeting off-site and conduct team
     Our organization has regular off-site meetings and activities                                                3    building exercises with a facilitator.

     We use charters to define team members, mandates, & responsibilities                                         4    0

                                                                                                                       Research Belbin's Team Roles to understand the dynamics of personality
     We are familiar with the Belbin Team Roles                                                                   2    management when building new teams.

Use our Organizational Chart Tool to define reporting lines and responsibilities.
Look into Dale Carnegie leadership training programs for key managers.
Set up a coaching & mentoring program to pair up senior execs with high potential junior staff.
Research how Best Buy boosted productivity & moral with a 'Results Only Work Environment'.
Use our Performance Review Template to measure staff based on metrics & KPIs.
Audit your existing training materials & programs and speak with trainers. Update training programs as needed.
Use our Succession Management Matrix to identify future leaders and provide leadership building assignments.
Survey a few new employees to identify if your new employee orientation procedure is getting the job done.
Start cross-training staff in at least one other area of the business to increase skills and develop 'backup staff'.
Develop training plans for all staff members to create a career path. Set an annual budget/employee.
Use surveys and tests immediately following training and 60 days later to ensure knowledge is being retained.
Use our bank of job descriptions to document responsibilities for all positions.
Review salary benchmarking surveys on an annual basis to ensure compensation is in line with the market.
Analyze compensation plans and speak with staff to ensure rewards are aligned with business strategy.
Consult your strategic plan to identify if there are any skills set gaps that need to be filled in next year.
Use our Exit Interview Questions Tool to gather objective feedback to improve your business.
Create a policy that requires all new staff to have at least 3 reference checks prior to hiring.
Use our Project Priority Index tool to assess the value of each project to defend your initiatives.
Set a benchmark or hurdle rate for payback/ROI for all new investments.
Work with Finance to understand how capital projects are scheduled and get your initiatives in line.
Use our Steering Committee Charter to develop a governance structure to assess new investments.
Resist the temptation to just adjust last year's budget. Carefully review all proposed expenses.
Define a standardized vendor selection process and use it for all major purchases.
Use our RFP templates to document your requirements and invite vendors to bid on your business.
Use our Business Requirements Tool and Stakeholder Analysis Matrix to document your requirements.
Use our Vendor Consolidation Checklist and Vendor & Supplier Scorecard to evaluate your vendors.
Attend a training course on successful negotiation tactics and ensure only skilled negotiators handle contracts.
Require all external vendors to provide a signed service level agreement to ensure prompt service/delivery.
Use our Project Charter template to define goals, timelines, etc, for all new projects & initiatives.
Use our Project Management Portfolio to organize and prioritize all of your departments projects.
If you are not already using a software system, evaluate some online collaboration tools.
Use our Risk Analysis and Risk Assessment tools to mitigate risks before commencing projects.
Use our Post-Project Evaluation to document best practices and lessons learned from landed projects.
Use our Time Management Schedule to improve reporting and productivity of staff members.
Use our Activity Reporting Tool to help staff document the tasks they are completing each week.
Develop a communications plan for announcing any new or updated policies & procedures.
Use our Meeting Minutes & Meeting Agenda tools to organize meetings. Try to avoid unnecessary meetings.
Have company-wide meetings to share acheivements and projects, and enhance your corporate culture.
Document skills for each staff member by department to identify gaps and areas that require cross training.
Consider having the occasional strategy meeting off-site and conduct team building exercises with a facilitator.
Kick off all new team building meetings by developing a charter of roles, responsibilities, and objectives.
Research Belbin's Team Roles to understand the dynamics of personality management when building new teams.
                1   Strongly Disagree
                                                                                             2   Disagree
We communicate all changes to corporate policy effectivley & efficiently.                    3   Somewhat Agree       2
                                                                                             4   Agree
                                                                                             5   Strongly Agree

                                                                                             1   Strongly Disagree
                                                                                             2   Disagree
Our meetings are well organized, documented, and have action items that are followed up
on. Minutes from meetings are searchable and accessible.
                                                                                             3   Somewhat Agree       1
                                                                                             4   Agree
                                                                                             5   Strongly Agree

                                                                                             1   Strongly Disagree
                                                                                             2   Disagree
We have regular company-wide meetings to promote communication and understanding
between departments.                                                                         3   Somewhat Agree       1
                                                                                             4   Agree
                                                                                             5   Strongly Agree

Team Building
Description of Best Practices                                                                                        Score   Notes/Comments
                                                                                             1   Strongly Disagree
                                                                                             2   Disagree
We have a documented skills inventory for each department.                                   3   Somewhat Agree       1
                                                                                             4   Agree
                                                                                             5   Strongly Agree

                                                                                             1   Strongly Disagree
                                                                                             2   Disagree
Our organization has regular off-site meetings and activities to promote team-building and
strengthen internal relationships.
                                                                                             3   Somewhat Agree       3
                                                                                             4   Agree
                                                                                             5   Strongly Agree

                                                                                             1   Strongly Disagree
                                                                                             2   Disagree
We use team charters to define team members, mandates, & responsibilities.                   3   Somewhat Agree       4
                                                                                             4   Agree
                                                                                             5   Strongly Agree

                                                                                             1   Strongly Disagree
                                                                                             2   Disagree
We are familiar with the Belbin Team Roles and use this framework as a guide.                3   Somewhat Agree       2
                                                                                             4   Agree
                                                                                             5   Strongly Agree
                                                                                                                                               Self Assessment Results



Management & Leadership                Current State     Goal State             Management & Leadership Maturity Index


Leadership                                 4.0              4.5
                                                                                                          Leadership
                                                                                                           5.0 4.0
Training                                   2.3              2.8
                                                                                                          4.0
                                                                              Team Building                                        Training
Staffing                                   3.7              4.2                                           3.0

                                                                                                    2.5                2.3
Budgeting                                  3.2              3.7                                           2.0


                                                                                                          1.0
Purchasing                                 1.8              2.3
                                                                      Communication             1.8       0.0                         3.7 Staffing
Project Management                         3.5              4.0

Communication                              1.8              2.3
                                                                                                                1.8          3.2
Team Building                              2.5              3.0                               3.5
                                                                        Project Management                                         Budgeting
                                   5


Effectiveness Score (out of 100)                    60                                                    Purchasing


                                   5             27.25
                                                                                                                                                                                                                      Recommendations



     Management & Leadership Success Drivers                                                   Scores                  Recommendations

     Leadership
     Reporting relationships are clearly defined                                                   3           Use our Organizational Chart Tool to define reporting lines and responsibilities.

     We send our managers to leadership devleopment courses                                        3           Look into Dale Carnegie leadership training programs for key managers.

     Our senior leaders provide coaching & mentoring for new leaders                               5           0

     Our work environment is more results-oriented than process-oriented                           4           0

     All employees are reviewed for performance on a quarterly basis                               5           0


     Training
     Our training programs are up-to-date and produce top quality staff                            2           Audit your existing training materials & programs and speak with trainers. Update training programs as needed.

     We have a succession planning program designed to groom future leaders                        1           Use our Succession Management Matrix to identify future leaders and provide leadership building assignments.

     New employees are provided with an Employee Training Manual                                   4           0

     We have a job rotation program to cross-train high potential staff                            2           Start cross-training staff in at least one other area of the business to increase skills and develop 'backup staff'.

     Each staff member has a training plan and dedicated budget                                    1           Develop training plans for all staff members to create a career path. Set an annual budget/employee.

     We measure the impact of training sessions with tests, surveys, etc                           4           0


     Staffing
     Job descriptions are used for all positions                                                   3           Use our bank of job descriptions to document responsibilities for all positions.

     We assess salary benchmarks on an annual basis                                                3           Review salary benchmarking surveys on an annual basis to ensure compensation is in line with the market.

     Our compensation plans are regularly reviewed                                                 3           Analyze compensation plans and speak with staff to ensure rewards are aligned with business strategy.

     We have the skill sets required to execute our strategic plan                                 4           0

     We do exit interviews for employees who resign                                                4           0

     Reference checks are required and completed for all new hires                                 5           0


     Budgeting
     Broad-based budget cuts are not the norm                                                      2           Use our Project Priority Index tool to assess the value of each project to defend your initiatives.

     We analyze the project ROI or cost/benefit for all projects & initiatives                     3           Set a benchmark or hurdle rate for payback/ROI for all new investments.

     Capital expenditures are scheduled according to cash flow projections                         4           0

     Unforeseen expenditures are reviewed and prioritized                                          4           0

     We do 'zero-based budgeting' rather than adding/reducing from last year                       3           Resist the temptation to just adjust last year's budget. Carefully review all proposed expenses.


     Purchasing
     For all large expenditures, we perform a formal vendor selection process                      4           0

     We use Request for Proposals (RFPs) to invite vendors to bid on projects                      1           0

     Business requirements are gathered from all relevant stakeholders                             1           Use our Business Requirements Tool and Stakeholder Analysis Matrix to document your requirements.

     Where possible we consolidate our vendors to reduce supplier costs                            2           Use our Vendor Consolidation Checklist and Vendor & Supplier Scorecard to evaluate your vendors.

     Contract negotiations are completed by a very experienced negotiator                          2           Attend a training course on successful negotiation tactics and ensure only skilled negotiators handle contracts.

     We require a service level agreement from all vendors                                         1           Require all external vendors to provide a signed service level agreement to ensure prompt service/delivery.


     Project Management
     We use project charters to document goals, timelines, deliverables, etc                       3           0

     Our portfolio of projects is reviewed on a regular basis                                      4           0

     All projects are documents in some type of a project management system                        5           If you are not already using a software system, evaluate some online collaboration tools.

     We perform risk analysis at the commencement of a new project                                 2           Use our Risk Analysis and Risk Assessment tools to mitigate risks before commencing projects.

     Following completion of a project, we conduct a Post-Project Evaluation                       3           0

     Time management exercises are completed by all appropriate staff                              4           Use our Time Management Schedule to improve reporting and productivity of staff members.


     Communication
     Staff provide managers with activity reports on a regular basis                               3           Use our Activity Reporting Tool to help staff document the tasks they are completing each week.

     We communicate all changes to corporate policy effectivley & efficiently                      2           Develop a communications plan for announcing any new or updated policies & procedures.

     Our meetings are well organized, documented, and have action items                            1           Use our Meeting Minutes & Meeting Agenda tools to organize meetings. Try to avoid unnecessary meetings.

     We have regular company-wide meetings to promote communication                                1           Have company-wide meetings to share acheivements and projects, and enhance your corporate culture.


     Team Building
     We have a documented skills inventory for each department                                     1           Document skills for each staff member by department to identify gaps and areas that require cross training.

     Our organization has regular off-site meetings and activities                                 3           0

     We use charters to define team members, mandates, & responsibilities                          4           Kick off all new team building meetings by developing a charter of roles, responsibilities, and objectives.

     We are familiar with the Belbin Team Roles                                                    2           Research Belbin's Team Roles to understand the dynamics of personality management when building new teams.


Use our Organizational Chart Tool to define reporting lines and responsibilities.
Look into Dale Carnegie leadership training programs for key managers.
Set up a coaching & mentoring program to pair up senior execs with high potential junior staff.
Research how Best Buy boosted productivity & moral with a 'Results Only Work Environment'.
Use our Performance Review Template to measure staff based on metrics & KPIs.
Audit your existing training materials & programs and speak with trainers. Update training programs as needed.
Use our Succession Management Matrix to identify future leaders and provide leadership building assignments.
Survey a few new employees to identify if your new employee orientation procedure is getting the job done.
Start cross-training staff in at least one other area of the business to increase skills and develop 'backup staff'.
Develop training plans for all staff members to create a career path. Set an annual budget/employee.
Use surveys and tests immediately following training and 60 days later to ensure knowledge is being retained.
Use our bank of job descriptions to document responsibilities for all positions.
Review salary benchmarking surveys on an annual basis to ensure compensation is in line with the market.
Analyze compensation plans and speak with staff to ensure rewards are aligned with business strategy.
Consult your strategic plan to identify if there are any skills set gaps that need to be filled in next year.
Use our Exit Interview Questions Tool to gather objective feedback to improve your business.
Create a policy that requires all new staff to have at least 3 reference checks prior to hiring.
Use our Project Priority Index tool to assess the value of each project to defend your initiatives.
Set a benchmark or hurdle rate for payback/ROI for all new investments.
Work with Finance to understand how capital projects are scheduled and get your initiatives in line.
Use our Steering Committee Charter to develop a governance structure to assess new investments.
Resist the temptation to just adjust last year's budget. Carefully review all proposed expenses.
Define a standardized vendor selection process and use it for all major purchases.
Use our RFP templates to document your requirements and invite vendors to bid on your business.
Use our Business Requirements Tool and Stakeholder Analysis Matrix to document your requirements.
Use our Vendor Consolidation Checklist and Vendor & Supplier Scorecard to evaluate your vendors.
Attend a training course on successful negotiation tactics and ensure only skilled negotiators handle contracts.
Require all external vendors to provide a signed service level agreement to ensure prompt service/delivery.
Use our Project Charter template to define goals, timelines, etc, for all new projects & initiatives.
Use our Project Management Portfolio to organize and prioritize all of your departments projects.
If you are not already using a software system, evaluate some online collaboration tools.
Use our Risk Analysis and Risk Assessment tools to mitigate risks before commencing projects.
Use our Post-Project Evaluation to document best practices and lessons learned from landed projects.
Use our Time Management Schedule to improve reporting and productivity of staff members.
Use our Activity Reporting Tool to help staff document the tasks they are completing each week.
Develop a communications plan for announcing any new or updated policies & procedures.
Use our Meeting Minutes & Meeting Agenda tools to organize meetings. Try to avoid unnecessary meetings.
Have company-wide meetings to share acheivements and projects, and enhance your corporate culture.
Document skills for each staff member by department to identify gaps and areas that require cross training.
Consider having the occasional strategy meeting off-site and conduct team building exercises with a facilitator.
Kick off all new team building meetings by developing a charter of roles, responsibilities, and objectives.
Research Belbin's Team Roles to understand the dynamics of personality management when building new teams.

								
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