Appendix A – SkyTrain Radio Frequencies These are the radio frequencies to enter into your scanner to monitor the SkyTrain. See your scanner’s owner’s manual for instructions on how to input them. Frequency Use 410.2875 CHANNEL 1 – Expo Line track operations 410.0625 CHANNEL 2 – Millennium Line track operations 410.4875 CHANNEL 3 – Expo and Millennium line maintenance and back-up repeater 411.0625 Millennium and Expo Line PA channel – Used to make announcements and for emergency intercoms aboard trains (usually you can only hear the controller’s side of the conversation and not the passenger who activated the intercom) 412.8625 Canada Line track operations 413.0625 Canada Line Operations & Maintenance Centre 413.4125 Canada Line onboard intercom; OMC to Train (due to the low power of the antenna on the train it’s usually only possible to monitor this frequency) 418.4125 Canada Line onboard intercom; Train to OMC Appendix B – Procedures and Technical Information This chapter goes over the technical jargon used by SkyTrain attendants as well as some of the procedures and techniques they use These codes are used by transit personnel to report various types of emergencies and situations. They are used by combining a status color code with the type of emergency. For example, a report of a possible unauthorized entry into the guide way would be a YELLOW TANGO. Code Definition ALPHA Police (Municipal or RCMP, not Transit Police) BRAVO Suspicious package or bomb threat CHARLIE Collision DELTA Derailment ECHO Ambulance FOXTROT Fire/fire department INDIA Human contact with a train (contact with animals are not reported as INDIA) TANGO Unauthorized entry into the track area SYSTEM SERVICE HOLD All trains along the Expo and Millennium line held at stations SYSTEM SERVICE RESTORE The end of a System Service Hold WHISKEY Weapon WHISKEY GOLF Weapon: gun WHISKEY KILO Weapon: knife Color Status Yellow Unconfirmed Red Confirmed Green Clear of emergency Additional Terminology Non-emergency jargon used over the radio or between staff members. Term Definition ATC Automatic Train Control system Crew on/off When an STA uses their key to manually open or close a door on a train, sometimes outside of a station. Crew train A train that is run behind the last revenue train to pick up employees so that they can get home at night. Dwell (time) The amount of time the doors stay open at a station. EB Emergency brake FCP Firefighters Command Post GIES Guide way Intrusion Emergency System GIMS Guide way Intrusion Monitoring System HMU Health Monitor Unit Hold The delaying of a train at a station. Hostler panel The panel at the end of each train which houses controls used to manually drive the train. Hot lunch Vomit HVAC Heating Ventilation & Air Conditioning Inbound Track carrying trains towards Waterfront ICTS Intermediate Capacity Transportation System (a VERY fancy way of saying SkyTrain) Mainline The SkyTrain control center (not the be confused with OMC, the facility which houses Mainline) Mark 1 The first generation of SkyTrain vehicles (the old, boxy looking ones) Mark 2 The second generation of SkyTrain vehicles (newer ones with rounded corners) Mark 3 The third generation of SkyTrain vehicles (like Mark 2s, but black with light up maps above the doors) Outbound Track carrying trains away from Waterfront OMC Operations and Maintenance Center, the facility outside Edmonds and Bridgeport PCU Power Conversion Unit PIES Platform Intrusion Emergency System PTE Permission To Enter (the track area) Sleeper Someone sleeping on a train STA SkyTrain Attendant TIDES An early version of the GIES in use exclusively at Stadium outbound. Uses a laser to detect unauthorized entry into the track. Timed out A train which has lost its connection with the control center (see below) Toolbox Safety meeting for staff TP, TAPS, GVTAPS Transit Police Track section A unique, numbered section of track that is approximately 5 meters in length. Track sections are how the ATC system keeps track of where each train is. Don't read the numbers upside down! TVM Ticket Vending Machine (or Ticket Kiosk Thing) VIP Visually Impaired Person / Special Needs Person VOBC Vehicle OnBoard Computer VPD Vancouver Police Department Walkthrough The checking of a train’s occupants for casualties after an emergency braking. Voice Protocol If the attendant at one station needs to call the attendant and another station, they state the station they are calling and then the station they are calling from. If an attendant needs to call another attendant personally, they say the surname of the co-worker they’re calling followed by their own surname. The control centre operates under the callsign “Mainline”. The SkyTrain’s Automatic Train Control software runs on OS/2 and loads from a floppy disk. System Service Hold There are many reasons why a system service hold may be called, but most common are if a train has timed out, a passenger has entered the track area and/or been hit by a train, or if a piece of debris has fallen into the track preventing the safe passage of trains. A system service hold was called in 2010 when a branch broke off of a tree near Brentwood Town Centre station and fell onto the track. When a system service hold is called, all trains on the Millennium and Expo lines are held at the nearest station with the doors open. These are the most fun during the winter months when temperatures may drop below zero. Once the situation is dealt with, the control centre announces a System Service Restore. Timing Out When a train times out, it’s lost its contact with the computer system. This will always be announced to passengers as a problem train. Trains timing out are becoming increasingly common and one of SkyTrain’s biggest mysteries are what “problem train” actually means. A system service hold will usually be called, and this is what causes the huge delays. An attendant will manually drive the train over a reentry point for the computer to reconnect with the train. Solitary Door Confinement If a door becomes jammed or the mechanism is broken, a door on the train can be isolated and the train can continue to be in service without the door opening. The train which infamously left a station in 2009 with its doors open had all of its doors isolated. PTE Translink makes a huge effort to encourage passengers to never enter the track area. To enter the track area safely, an attendant radios the control centre and asks for a PTE: permission to enter (the track area). They read out the number for the section of track they will be entering and the control operator acknowledges that it’s safe to enter by repeating the track section, as well as time, and granting the PTE. Vaness Pocket The Vaness Pocket is a small pocket track near Edmonds station. It is at a low grade and surrounded on each side by dirt. Trains with suspicious packages or electrical problems are parked at this track until the bomb squad or technician, respectively, checks the train. The idea is that if a suspicious package was to detonate, this is the area of the system where it would cause the least damage.