8 FIELD WAY • CAMBRI DGE • CB1 8RW
PHONE 01223 212541 • MOBILE 07989 289256
ICT management consultant.
Director of Watershed IT Services Ltd.
Consultant/associate with 4ps and Socitm.
Society of IT Management (Socitm).
British Computer Society.
W ORK EXPERIENCE
2004 – present Watershed IT Services Ltd
Gateway Reviews for 4ps (6 as team member, 3 as team
leader), all completed successfully.
Assignments for Local Authority clients of Socitm Consulting,
as lead consultant. These covered strategy development in ICT
services (twice), customer access and a partnership portal.
They were all well received.
Assignment as technical specialist associate for e2eResearch,
developing a technical infrastructure architecture for Local
Authorities in Belgium, Germany and the UK.
2001 - 2004 South Cambridgeshire District Council
Assistant Finance & Resources Director (ICT)
I was appointed at a time when the Council realised that it
needed to make radical improvements to its ICT (Information
and Communications Technology) service. During my 3 years
there, the service developed from having being poorly rated in
a Best Value review in 2000 to being held up as an example of
the Council’s success in the Comprehensive Performance
Assessment in 2004.
My main achievements were:
PCs on every desk, with access to office systems, internal
and external email and a new Council-wide intranet;
the migration from in-house developed systems on
proprietary platforms to industry-standard applications;
cross-departmental user groups at all levels, and a high
level of user satisfaction with the service;
the introduction of a standard project management
outsourcing the day-to-day ICT support to a specialist
obtaining central and regional government funding for
Electronic Government initiatives and the introduction of
Broadband across the District;
establishing one of the first Contact Centres in the UK to
provide County and District Council services jointly;
maintaining the support of the elected Councillors in
funding these developments during a time of financial
constraint, with a growth in the ICT team from 5 to about
I retired from this job on my 55th birthday in order to pursue
wider interests and opportunities.
1993 - 2001 Cambridge City Council
IT Contract Manager
I was appointed to this role at the time when the Council had
decided to outsource its IT service provision to a specialist
My main achievements were similar in many ways the first 5
points listed above for South Cambridgeshire. The main
difference was that the whole of the IT service had been
outsourced, and I operated on my own as the Council’s “expert
client” in managing the contract. During my 8 years, I finalised
the initial contract and managed its introduction, negotiated an
extension, and then managed a comprehensive re-tendering
exercise which resulted in the transfer of the service to a new
In addition to the “day job”, I was a member of the Executive
Committee of the Cambridge Online City initiative from its
inception in 1995, and acted as Treasurer and line manager to
its 6 members of staff. The organisation developed to provide a
wide range of services including about 15 Community Access
Points (free Internet access and tutorials), a website and a
centre for training people with disabilities to use IT.
I left to take up the more challenging and senior role at South
1973 - 1993 IBM United Kingdom Ltd
Systems Engineer, Systems Engineering Manager, Project
For the first 12 years with IBM, I provided pre- and post-sales
technical support to a wide range of customers including British
Aerospace, Tesco, Willis Faber and Calor. Major projects
included the sale and installation of large mainframes and
online systems, and the introduction of improved service
I then managed teams of up to 12 Systems Engineers and
technical specialists supporting customers including Norwich
Union and Ford.
During my last 2 years, I was a Project Manager with
responsibility for a very large project to develop a motor
dealership system for use across the whole of Europe, for the
Ford Motor Company.
I left when offered a voluntary redundancy package, to broaden
1971 - 1973 Kent County Council
I taught science and RE in a secondary school in Tonbridge.
I left to pursue a career in computing.
1967 - 1970 Cambridge University
BA Hons 2.1 in Natural Sciences
1963 - 1967 Cheltenham College
A and S levels in Physics (A1), Chemistry (A1), Maths and Higher
INTERESTS AND ACTIVITIES
Long-distance hill walking.
Golf and cricket.
Trustee of the Romsey Mill (a youth and community charity in
Churchwarden, St Martin’s Cambridge.
Mr Greg Harlock (my manager from 2001 to 2004)
South Cambridgeshire District Council
South Cambridgeshire Hall
Cambourne Business Park
Rev Stephen Leeke (the vicar of my church)
St Martin’s Church