May 12, 2011 Volume 39 Issue 19 C A N A D A’ S B E S T R E A D T R AV E L T R A D E P U B L I C AT I O N Despite higher fares, fuel surcharges, Canadian carriers see trafﬁc growth TORONTO — Fears that higher ticket traffic this year. Atlantic. The carrier expects higher prices and ramped up fuel surcharges Air Canada saw a 5.7% increase in fuel prices will add $800 million to will keep Canadian travellers at home traffic in the first quarter with a yield operating costs this year. this year seem unfounded, according to growth of 4.2% thanks to higher fares WestJet made roughly $12 per results from the first third of 2011. and fuel surcharges. passenger in the first quarter with Air Canada, WestJet and Porter In April traffic grew 11.6% with an revenue per available seat mile up 12.1%. Airlines have all seen solid growth in impressive 25.9% increase across the “We are pleased that the market has absorbed the fare increases put in place to offset rising fuel costs,” said WestJet president and CEO Gregg Saretsky. Meanwhile Porter saw its traffic surge 26% in April compared with a 10.8% increase in capacity leading to a 6.5-point increase in load factor to 54.1%. But IATA director general Giovanni Bisignani is wary about the rest of the year. “The big uncertainty is the price of oil. Even in the $120 a barrel range, it appears that strong economic growth in markets outside of Europe is continuing. We see this in the strong demand from business for premium travel which maintained 7.7% growth through February. But many leisure travellers are putting off flying because of the impact of high oil prices. The fragility of the situation is demonstrated by the considerably weaker 3.3% year-on-year growth in economy class travel in February. And, THISWEEK despite efficiency gains, the industry’s 1.4% profit margin leaves it vulnerable 3 CONTIKI TO S. AMERICA 6 TRANSHOTEL ADDS IN U.S. in the face of volatile markets.” Contiki Holidays is offering trips to Transhotel has added 3,500 U.S. Peru, Brazil and Argentina hotels to its portfolio 4 SCOTT TO JAMAICA 27 CRUISING UPDATE Sandra Scott is heading to head ofﬁce Princess Cruises is enhancing its in Jamaica after Canada success POLAR Online booking engine PM40015622 It’s a good day to get them free nights. Book your clients to Hawaii with WestJet Vacations. Your clients will love non-stop getaways to Hawaii. From the breathtaking mountains of Oahu to the pristine beaches of Maui, your clients can say aloha to perfect moments in Hawaii. Book your clients a WestJet Vacations package to any of the participating hotels in Honolulu or Maui listed below and they’ll enjoy free nights:* Honolulu hotels include: Maui hotels include: 3rd night free† 3rd night free** 4th night free‡ Plus, WestJet has daily ﬂights to Maui and Honolulu.†† Book packages today at agent.westjetvacations.com and ﬂights only at westjet.com/agentweblink. *Minimum night stay required and varies based on the hotel. New bookings only. Offer limited and subject to availability. †Honolulu third night free offer valid for travel between April 1, 2011 and March 31, 2012. ‡Honolulu fourth night free valid for travel between January 3 – December 25, 2011. **The Westin Maui Resort & Spa third night free valid for travel until December 23, 2011. Maui Outrigger Hotels & Resorts third night free valid for travel between April 1 – June 7, 2011 and August 26 – December 21, 2011. ††Schedule subject to change see westjet.com/agentweblink for up to date schedule information, see agent.westjetvacations.com for full offer details. Mailing address: 6085 Midﬁeld Road, Toronto, ON L5P 1A2. TICO registration number: 50018683. Chinapac introduces An Men Square, Forbidden City, Tem- ple of Heaven, as well as a Hutong tour online China that takes travellers through the nar- workshop for agents row alleys of old Peking while riding VANCOUVER — Chinapac Interna- a pedicab. tional has introduced an online work- To access, agents can sign up at shop designed to help travel agents www.yourworkshops.ca. For more learn about China and its top tourist information, call 1-800-661-8182 or attractions. visit www.chinapac.com. China, to this day, continues to be one of the more intimidating desti- Contiki launches ﬁrst nations when it comes to travel, ac- trips to South cording to Chinapac, as aside from the country occupying the majority America visiting Peru, of East Asia’s land mass, there is also Brazil and Argentina the Chinese culture, language, not to TORONTO — This year marks not mention food that can be daunting to only the 100th anniversary of Machu a Canadian traveller. Picchu’s rediscovery, but also Con- “Our objective is to assist travel tiki Holidays’ 50th year as the world’s agents with the essential informa- leading travel company for 18 to 35 tion they need to know (of China) so year olds. that they can eliminate the element To celebrate, Contiki (www.contiki. of doubt and intimidation when pro- com) is launching a brand new South moting China tours to their clients,” America program with six tours span- said Chinapac International Director ning three destinations - Peru, Argen- of Sales & Operations Otis Ashby. tina and Brazil. “With this workshop, we hope to also Having experienced success launch- bring awareness to China’s booming ing smaller group tours in Asia in tourism sector that has really improved 2008, the tour company is now look- compared to how it was a decade ago.” ing at the growing popularity of South The workshop is made up of a se- America. ries of overviews that introduce the Year of “Discovering the wonders of South in Canada Indiacelebrations Year of india 2011 country’s top destination cities and America is on every young person’s - 2011 territories plus their known attraction bucket list,” said Brad Ford, President Presented by India Tourism Toronto, sites. At the end of the workshop, par- of Contiki Holidays. Ministry of Tourism, Government of India ticipants will be asked 30 exam ques- Groups average around 20 travellers. Coming to a city near you! tions pertaining to known Chinese at- Every itinerary offers local flights, Day long trade show focussed on tractions and some need-to-knows of meals, exclusive Contiki Only inclu- Travel and Tourism Industry Biggest travel industry networking opportunity of the year a China tour. sions, plenty of sightseeing and op- Rent a booth and display your service offerings! Those who complete the exam suc- tional activities. r det For details visit: www.y w www.yearofindiaincanada2011.ca cessfully will have a chance to win a Locally run, privately chartered a in om Email : email@example.com six-day Beijing tour for two where transportation is complemented with o 4 Phone : 416-623-6983 they can explore the capital’s promi- an eclectic mix of bicycles, motorized nent sites such as the Great Wall, Tian canoes, trains, cable cars and triciclos. EARN UP TO AN EXTRA $160 USD PER RESERVATION!!! Register R i t now and start receiving your cash bonus for r booking Real Resorts eal Resortst ts www.RealResorts.com/RRMembers May 12, 2011 Travelweek 3 All trips are supported by Contiki’s Tourism with responsibility for Mar- own tour managers and experienced keting. The new appointment will take local guides. effect Aug. 1 when she will assume du- Editor Young clients can book these trips ties in the corporate office in Kingston. Patrick Dineen, Ext. 32, firstname.lastname@example.org immediately, with the first tours run- For the past six years Scott has held Associate Editor ning in November. Trips range from the position of Regional Director, Sales Kathryn Folliott, Ext. 28, email@example.com the 8-day Andes & Amazon High- in the JTB’s Canadian office. During her Staff Writer Cindy Sosroutomo, Ext. 30, firstname.lastname@example.org lights to the 24-day The Adventurer tenure, Canadian arrivals to Jamaica Chris Kinasz, email@example.com which explores all three countries. increased more than 100%. Prior to Art Director her posting with the JTB, Scott worked Sarit Mizrahi, firstname.lastname@example.org Jamaica Tourist Board in sales and marketing for prominent Graphic Designer / Production Manager names Sandra Scott hotels in Canada. She has also worked Jenny Watson, Ext. 26, email@example.com Graphic Designer within the airline industry, which will new Deputy Director be useful as she seeks to expand airlift Marija Radivojevic, Ext. 25, firstname.lastname@example.org Web Designer of Tourism, Marketing to the destination. Tatiana Israpilova, Ext. 34, email@example.com KINGSTON, Jamaica — The Jamaica “We are delighted to welcome a Account Manager Tourist Board (JTB) has named San- Deputy Director with such impressive Sue Winiecki, Ext. 27, firstname.lastname@example.org dra Scott the new Deputy Director of credentials,” says John Lynch, Director Account Manager Annie Cicvaric, Ext. 31, email@example.com of Tourism, Jamaica Tourist Board. “We believe with this proven track Circulation Denys Cruz, firstname.lastname@example.org record Sandra will further expand Special Projects and foster relationships with partners Candice Abraham, Ext. 38, email@example.com and increase our reach internationally Accounting Marie Mercado, Ext. 21, firstname.lastname@example.org so that Jamaica remains the premier Caribbean tourist destination.” Group Publisher Michael Butler, email@example.com A replacement for the position of Gerald Kinasz, firstname.lastname@example.org Regional Director for Canada will be Hippo Express announced shortly. Glen Harwood, Ext. 33, email@example.com Printed by Web Offset Pickering, ON L1W 3J9 Sunspots adds LA Subscription Rates (per year): stopover to wide Canada: $85 Canadian + $4.25 GST per year United States & International: $100 US per year array of Hawaii Contents copyrighted 2011 by Concepts Travel choices ranging from Media Ltd. Reproduction in whole or in part by any means without expressed written permission budget to 5-star of the publisher is prohibited. TORONTO — Sunspots Holidays can put together a tailor-made getaway to We acknowlegde the ﬁnancial support of the Hawaii for your clients. Government of Canada through the Canada Having negotiated net fares and Periodical Fund (CPF) for our publishing activities. commissionable programs with WestJet, American Airlines, Delta and US Airways, Sunspots offers flexibility 282 Richmond Street East, Suite 100 in terms of the dates of travel, and can Toronto, Ontario Canada M5A 1P4 combine airfares with special hotel Tel. (416) 365-1500 Fax (416) 365-1504 Toll Free Canada & U.S.A. 1-800-727-1429 rates at such popular Hawaii properties www.travelweek.ca as The Ritz Carlton Kapalua, Sheraton www.hippoexpress.com 4 Travelweek May 12, 2011 Ont. Reg. # 2476582 Maui and Hilton Waikoloa. For more information call (416) choice or red or white wine. In order to make Hawaii travel 484-8144 or to see the online Hawaii The Vancouver to Toronto flights easier on Canadians, Sunspots has brochure, go to www.sunspotsholidays. will feature a hot breakfast service, also created a stop-over program com/eflyers. instead of dinner, as the flight nears in Los Angeles. For example, before Toronto. For more information, visit clients reach Hawaii, Sunspots offers Sunwing Airlines puts www.sunwing.ca. a flight to Los Angeles from Toronto, 5,000 Canada seats Ottawa or Montreal, a one to two Transhotel adds 3,500 on sale at $50 night stay in an LA hotel to break up TORONTO — Sunwing Airlines has U.S. hotels to its the trip with time to explore Rodeo Drive and Hollywood and have a put 5,000 seats on sale at $50 on its international portfolio good night’s sleep so that they arrive flights across Canada. MADRID — Transhotel Global Travel in Hawaii fresh and rested. The sale is in effect through May 13 Services Provider has increased its Since each Hawaiian island varies, for travel between June 12 and Sept 11. product portfolio with 4,500 new es- Sunspots offers a multi-island The sale applies to flights serving St. tablishments, 3,500 of them in the program with an internal inter-island John’s, Stephenville, Gander, Vancouver United States. flight included in the package cost. and Toronto at $50 per sector plus taxes. These new additions allow Choices range from three to All flights will be on Sunwing Airlines Transhotel to optimise the services five nights with Western Canada whose complimentary features include offered to its 78,800 travel agency departures to three-week vacations non-alcoholic beverages, as well as clients and to considerably increase with an LA stopover and from luxury inflight entertainment including the options of hotel reservations options of 5-star class hotels and first-run movies with ‘yours-to-keep’ throughout the United States. first class flights to budget vacations headsets. On flights of less than three This operation places Transhotel under $850 per person and from hours, Sunwing passengers receive as one of the leading companies flight-only components to multi- a complimentary hot snack, and for with regard to quality and product component packages including tours flights over three hours a choice of hot offer, said the company. Effective and excursions. meals at lunch or dinner, served with immediately, Transhotel partners TAKE OFF THIS SUMMER ON FINNAIR Copenhagen $610* Prague $655* Oslo $610* Warsaw $655* Stockholm $610* Moscow $670* Helsinki $650* Bucharest $690* Budapest $655* Riga $750* Gdansk $655* Tallinn $750* TAXES AND FUEL SURCHARGES OF UP TO $440 (DEPENDING ON ITINERARY) ARE EXTRA & NOT INCLUDED. All fares are based on roundtrip from Toronto. For information, reservations, and more destinations check your GDS. Or contact Finnair at 1-800-461-8651. www.ﬁnnair.com/ca * Applies to return trips only. Minimum stay: the night between Saturday and Sunday. Maxi- mum stay: 30 days. Child discount: 25% discount for children between 2 and 11 years old. Changes permitted with charge of CAD200, same booking class must be available. Fares are valid for travel between 01MAY - 25JUN 2011. Certain conditions and restrictions may apply. Offer is subject to limited availability, change and withdrawal without notice. 6 Travelweek May 12, 2011 MORE QUALITY WATERSPORTS INCLUDED THAN ANY OTHER RESORTS ON THE PLANET O MORE Including waterskiing & unlimited scuba diving Snorkeling • Wakeboarding • Windsurfing • Kayaking • Hobie® Cat and Sunfish® Sailing • Tubing ® Glass-bottom boat tours • Aquatrikes • Knee boarding • Stand Up Paddle Boarding the Luxury Included vacation ® The largest zero-entry pools in the Caribbean • Professional instruction While other all-inclusives claim to include “watersports,” only Sandals gives guests more thrilling opportunities Call your Tour Operator or to play on, in, and below the water than anyone. Our huge array of water-based activities is unlimited and included—even motorized choices like tubing and waterskiing with H.O. Hyperlite equipment and sandals.com MasterCraft® premium ski boats. We include the Caribbean’s most comprehensive scuba diving program — with more PADI-certified dive professionals than any other Caribbean resort group, plus top-of-the-line JAMAICA • ANTIGUA • SAINT LUCIA • BAHAMAS equipment including custom-outﬁtted Newton dive boats with easy-access dive platforms. We also offer Motorized sports available at select resorts. For non-certified divers, resort dive course available for a nominal fee. *Diving is not permitted on day of departure. Guests a resort dive course for non-certified divers and a choice of up to 4 excursions per day at the islands’ must meet medical requirements and show proof of certification. Space and weather permitting. Unique Vacations, Inc., is the worldwide representative for Sandals Resorts. most coveted dive sites.* Only Sandals includes more watersports than any other resorts on the planet. worldwide may make reservations order to expand within the planned WestJet launches in any of these new establishments strategy, constantly seeking the which include all categories and best possible options with regard to daily service to brands as well as independent establishments and prices for our Orange County from establishments. All these operations clients”. The director also pointed Vancouver include the usual level of commission out the importance of this operation CALGARY — WestJet has launched and can be carried out via the TOR for “positioning Transhotel as an new nonstop service between Vancou- System Advanced, XML systems and important player within the U.S., ver and Orange County, California. the Amadeus Hotel Store. which is a very advantageous market The inaugural flight departed Vancou- Javier Sancho, Chief Contracting within our line of business”. ver International Airport last week. & Product Officer for Transhotel, For more information, visit www. “We’re so excited to introduce our added that these recent transhotel.com or e-mail: slaurin@ guests to Orange County,” said Chris incorporations were “essential in transhotel.com. Avery, WestJet Vice-President, WestJet Vacations. “From the magnificent beaches to the great shopping attractions, Orange County really does offer something for everyone. Best of all, this destination will offer WestJet guests quick access to Disneyland and we’re thrilled to bring guests closer to the magic of Disney.” WestJet will offer daily service between Vancouver and Orange County leaving Vancouver at 10:30 a.m. arriving at 1:23 p.m. and departing Orange County at 2:15 p.m. arriving back in Vancouver at 5:05 p.m. Kenya Tourist Board arrives in Toronto with updates on what’s new for 2011 By Cindy Sosroutomo TORONTO — The Kenya Tourist Board (KTB) added a bit of sunshine to a cold and rainy day in Toronto when it rolled into town recently to host a marketplace and luncheon for the travel trade. Represented by VoX International in Canada, the KTB continues to pro- mote the destination and strengthen relations with Canadian tour opera- tors and travel agents. As such, tour- ism numbers are on the rise – last year, a total of 25,665 Canadians visited Ke- nya, up from 23,183 in 2009, which makes Canada the destination’s 12th most important market. In terms of what’s new in Kenya, Kimutai Ngeno, assistant PR manager for the KTB, wants Canadians to know three things: - debeest migration has extended its 8 Travelweek May 12, 2011 30 PRIZE TRIPS to be WON GRAND PRIZE Seven-night stay for two in a Butler Service category suite at any Sandals resort – including Sandals Emerald Bay, Great Exuma, Bahamas – with Executive Class® airfare courtesy of Air Canada Vacations SECOND PRIZE Seven-night stay for a family of four in 15 four-night stays for two, land only a Butler Service category suite at any to any Sandals or Beaches resort Beaches resort – with economy class 10 three-night stays for two, land only airfare courtesy of Air Canada Vacations to any Sandals or Beaches resort PLUS OR 3 five-night stays for two to any Sandals 100 Sandals or Martha Stewart gift sets or Beaches resort in Jamaica with airfare courtesy of Air Canada Vacations (Some restrictions apply) There is no other resort company that offers more incentives and more rewards for agency With every Sandals, Beaches and 1 Register bookings on-line at Grand Pineapple booking to Jamaica, www.sandals.com/tas bookings. Experience the Sandals Antigua, Saint Lucia, Bahamas or If you require a user name and Turks & Caicos, you’ll be entered into password, contact Inside Sales at Luxury Included® vacation yourself the contest. Every booking made to 1-800-545-8283 Sandals Emerald Bay, Sandals Grande with our all new contest. Antigua or Sandals Whitehouse 2 Print out booking confirmation qualifies for TWO entries. 3 Fax booking confirmation to HERE’S HOW TO ENTER 416-223-3306 For bookings made March 15, 2011 through June 30, 2011 for travel anytime: For further information, call your Business Development Manager or Inside Sales – Unique Vacations Inc. 1-800-545-8283 or 416-223-0028 ®Air Canada Vacations is a registered trademark of Air Canada, used under license by Touram Limited Partnership, 5925 Airport Road, Suite 700, Mississauga, ON. - cialist Program. The Kenya Autho- Sol Meliá Hotels in Spain rized Travel Specialist program, or KATS, will soon be available online at MagicalKenya.com, free for all agents. GET 1 NIGHT FREE Valid for travel from July 1 and completed by Sept. 15, 2011. for stays of 4 nights of more at most Sol Meliá Hotels in Barcelona or Madrid. Year of India in Canada trade, EARN 500 BONUS AEROPLAN® MILES PER MEMBER† for hotel-only bookings of 3 nights or more to more than 45 European cities. Book by June 30, 2011 for travel completed by Dec. 31, 2011. consumer shows kick aircanadavacations.com 1 877 285-2059 Blackout dates may apply. Free night is not applicable to ME Barcelona. ME Madrid offers one night free for stay of 3 nights of more, travel from July 1 and completed by Aug. 31, 2011. off the new campaign New bookings only. Subject to availability at time of booking. Subject to change without notice and cannot be combined with any other offer or promotion. Flights operated by Air Canada. For applicable terms and conditions, consult the Air Canada Vacations brochures or www.aircanadavacations.com. Holder of Quebec permit #702566. Ontario registration #50013537. BC registration #32229. †For terms and conditions of the Aeroplan program, consult www.aeroplan.com. I ®Aeroplan is a registered trademark of Aeroplan Canada Inc. ®Air Canada Vacations is a registered trademark of Air Canada, used under license by Touram Limited Partnership, 5925 Airport Road, Suite 700, Mississauga, ON. - Issued: May 12, 2011 ronto, in collaboration with the Glen- season from July through December. And, of course, Kenya continues don Consulting Group, held the sec- For the last two years, Kenya has ex- to solidify its reputation for being a perienced a ‘double’ migration, dur- romance and honeymoon destina- - ing which the animals migrate from tion, thanks to a certain royal couple don, Ontario. Tanzania to Kenya, back to Tanzania who were recently married. While on then return once more to Kenya. This, holiday last year, HRH Prince William in Canada 2011 promotion, a year- of course, allows travellers more time proposed to then girlfriend Catherine, to witness this natural wonder. now the Duchess of Cambridge, at Ru- centre with Canadian agents and trav- ellers. recent improvements to local infra- The workshop included a trade structure, including repaving a 100-ki- northeastern face of Mount Kenya. show for consumers and the travel lometre stretch of road that runs be- Other equally romantic properties trade featuring tour operators and tween Narok and the Mara. that have recently opened include travel providers specializing in travel Tortilis Camp in Amboseli, the Am- destination, Ngeno stresses that Ke- nya also caters to travellers with low - - and mid-priced budgets. Of particu- beat Meru Camp just outside Meru tory and people. The evening finished lar interest are home stays in the Rift with live entertainment. Valley, a program that allows budget- conscious travellers the unique op- - portunity to stay in one of over 1,000 Solio Game Reserve. dia as a travel destination with these participating locally certified homes. To help agents familiarize them- sorts of trade shows – boasting the biggest coast-to-coast travel industry networking opportunities of the year own musicians and dancers. Travel Expert Seminars, free to all Ca- nadian travel professionals planning area of travel and tourism. Trade shows and cultural shows will be held across Canada over the summer. Upcoming presentations will take place in Hamilton (May 14), Ottawa (June 18), Winnipeg (June 22), Saskatoon (June 24), Edmonton (June 26), Calgary (June 28), Vancouver (June 30), Toronto (July 10 and 17, and Sept. 10), Mon- treal (July 15), and Halifax (Sept. 2). See www.yearofindiaincanada2011.ca or Delegates from the Kenya Tourist Board arrive in Toronto. Left, Kimutai Ngeno, assistant PR manager, and Jonathan K. Mbiyu, regional marketing manager. www.travelweek.ca for further details. 10 Travelweek May 12, 2011 Sol Hotels services for film, television, sport, Epic Double Bonbon NOTES performing arts, music, fashion, Transat Holidays is doubling its creative media, touring or group travel. Bonbon rewards to $10 per stateroom Occidental promotion With an established office in Toronto on Norwegian Epic cruise and air since 2008, the company felt that re- packages. This additional reward is Occidental Hotels & Resorts has re- branding to a second Stage & Screen applicable for bookings made between launched its most popular travel agent office better serves the unique needs May 4 and 31 for departures between promotion yet: BOOK, WIN & SHOP. of this particular range of industry. June 12 and Oct. 16 (excluding July 24). The promotion rewards travel agents “The potential for our type of service The NCL Epic cruise and air package with a $25 HBC gift card (the Bay, Home is clearly huge in Canada, particularly includes roundtrip air from Toronto Outfitters and Zellers) or Petro Canada in cities like Vancouver and Toronto or Montreal; transfers and a seven-day gift card per booking and an extra which are synonymous with the music, Western Mediterranean cruise sailing incentive to win by recommending the Facebook incentive page to a film and entertainment business,” from Barcelona, featuring ports of call colleague. To participate, travel agents explains Susbir Singh, VP, Corporate at Livorno, Rome, Naples and Palma de can visit the special contest website for Flight Centre Canada. Globally, Mallorca. NCL Epic packages may be (www.winwithoccidental.com) and Stage and Screen Travel Services is booked through Sirev/Revnet, Galileo register all of their eligible Occidental already located in Los Angeles, Sydney, Vacations and Amadeus, Agent Direct bookings confirmed between May 9 Melbourne, Brisbane and Auckland. or with Transat Holidays’ dedicated through to Oct. 15 for hotel stays May Expansion plans will continue with cruise call centre. Double Bonbon 15 to Oct. 31. Travel agents can spread a third office in Canada, second in cash reward is valid for Toronto and the word of this promotion to a fellow Toronto, slated to be opened within Montreal departures. Travel agents travel agent and receive a one time the next six months. Stage & Screen who are not yet members of Transat bonus $25 gift card of their choice. Travel Services Vancouver is located at Holidays’ Bonbon reward program Every new booking confirmed with any 1133 Melville St, Suite 600, Room ‘Y’. Continued on page 22 ... Canadian tour operator or wholesaler at a participating Occidental property will earn a $25 HBC (The Bay, Zellers and Home Outfitters) or a $25 Petro Canada gift card. Cancelled bookings are not eligible. Group bookings count as one booking. Applicable for individual bookings at Occidental Hotels & Resorts located in Aruba, Mexico, Costa Rica and the Dominican Republic This promotion is not valid for Occidental properties located in Cuba. For complete details and list of participating Occidental hotels, visit www.winwithoccidental.com. EVA Airways and Silk Holidays co-hosted a 10-night Vietnam and Cambodia fam visiting Ang- Stage & Screen move kor Wat, Phnom Penh, Siem Reap, Chau Doc, Can Tho, Ho Chi Minh City and Nha Trang. Here Flight Centre’s FCm Groups & in front of Angkor Wat (from left): Elizabeth Stephends, Marlin Travel; Rennie Reid, Maritime Travel; Wanda Donovan, Island Fever Travel; Kari Smith, Maritime Travel; Rebecca Nip, Silk Incentives division has re-branded to Holidays; Carrie Rawlinson, Airline Ticket Centre; Roxanna Ferguson, Advantage Travelwise; Stage & Screen Travel Services. Stage Rebecca Lin, EVA Airways; Jannie Sorensen, Uniglobe Geo; Joyce Spence, Algonquin Travel; Laura Douglas, Almonte Travel; Michelle Brown, CWT Oceanside. Silk Holidays offers overland & Screen is a niche travel management tours, city tours and stopover packages to Cambodia and Vietnam. For more information, con- brand providing end-to-end travel tact Silk Holidays at 1-855-745-7455 in Eastern Canada or 1-888-800-7455 in Western Canada. 12 Travelweek May 12, 2011 SPOTLIGHT BRITAIN & EUROPE Kew Gardens CIT Tours promoting its ‘Castles & Gardens of South England’ tour by Chris Kinasz Sissinghurst, created by Vita Sackville- nally a Benedictine monastery. Along CIT Tours is oﬀering ‘Castles & West and Harold Nicolson starting in the coast, it is suggested to stop at the Gardens of South England’ as a self- 1930. The large garden consists of a se- white cliﬀs of Beachy Head and Brigh- drive tour for the summer season. The ries of small romantic areas enclosed ton. There are many historic sites in tour starts and ends in London and by the surviving parts of an Elizabe- the area, as well as villages with good can be combined with one of the com- than mansion. Travellers can continue pubs, shops and restaurants to visit. pany’s London City Breaks as a pre- or to Tunbridge Wells to visit the moated This night and the next are spent in post-tour extension. Scotney Castle from the 14th century. the Winchester area. The tour lasts six days and starts Further rooms of the Victorian coun- Day ﬁve includes a visit to Stone- from $769 per person, based on try house will be opened to the public henge and the medieval city of Salis- double occupancy. Castles, gardens for the ﬁrst time. bury with the Salisbury cathedral, and stately homes are enjoyed in the Day three can be spent exploring built mostly in the early 13th century daytime while nights are spent at the gardens at Hever Castle, which over the space of 38 years. Its land- comfortable, carefully selected hotel were laid out between 1904 and 1908 mark spire, the tallest in England, was accommodations. With a suggested by Joseph Cheal & Son. The garden in- added between 1280 and 1310. The daily itinerary this self-drive vacation cludes the colourful walled Rose Gar- next day, the rental car is returned in allows plenty of freedom in terms of den which contains over 3,000 plants. time for departure from London. sights and stops. Tudor Garden, Rhododendron Walk ‘Castles & Gardens of South Eng- Vehicles are retrieved from Avis and Anne Boleyn’s Walk are close land’ includes hotel accommodation Rental Car at London Airport or any enough to visit. in middle class hotels, hotel taxes, ser- other Avis depot. Travellers then set For the fourth day, CIT suggests de- vice charges, daily English or conti- oﬀ towards Kent, with a visit to the parting for the city of Winchester, the nental breakfast and a seven-day AVIS 240 acre Wisley Gardens. Overnight capital of the ancient kingdom of Wes- car rental from category B. accommodations are in Canterbury/ sex. The city was also the headquar- If desired, agents can arrange to Ashford the ﬁrst three nights. ters of the Anglo-Saxon kings until have a client’s vacation extended. An The second morning calls for a the Norman Conquest. Travellers can option that CIT Tours oﬀers for those visit to the manicured gardens of visit the Winchester Cathedral, origi- looking to extend their vacation is a SPOTLIGHT BRITAIN & EUROPE Will and Kate. Clients can follow in Canterbury Cathedral the footsteps of the happy couple with some time in London, visiting the Royal Palaces, followed by travel by car or rail around North Wales and the island of Anglesey. Guided tour alternatives include the Wales package called ‘Land of my Fa- thers’, which oﬀers 14 days of in-depth coverage of the north, south, east and west of the country. There are ﬁve other shorter tours lasting approxi- mately seven to nine days, including stays in Cardiﬀ and Llandudno. On a related note, Gordon Bur- wood of DHTour, would like to point out that after the frantic times before and after the Royal Wedding, London hotels again have rooms available, or selection of four-day City Breaks in DHTour’s seven at least they will have after the end of London. The ‘Royal London’ City May, a traditionally busy month in the Break is for four days and starts from options for city. Now is a good time to be book- $709 per person, including three discovering Wales ing London packages or tours around nights hotel accommodation at one Most tour companies oﬀer just the U.K for June through October, of many three and four-star, cen- a cursory one or two day look at says Burwood. Cardiﬀ or Snowdonia but with U.K. DHTour can be reached at 1-888- trally located hotels, hotel charges, travel specialists DHTour clients get 597-3519 or e-mail dhtour@interlynx. service charges, medieval banquet, no fewer than seven options for really net, or see www.dhgrouptours.com. daily continental buﬀet breakfast and a welcome pack. It also includes entry getting to know this historic part of the British Isles. Arts & Leisure Tours to London Tower, Hampton Court, Kensington Palace, Whitehall and the The Principality of Wales has been offering ‘Slow Food’ Royal Botanical Gardens. much in the news lately as it is the tours in Italy present and future home of the new For further information, visit www. Duke and Duchess of Cambridge, for gastronomes cittours.ca. Arts & Leisure Tours is oﬀering a se- lection of guaranteed food and wine group tours for 2011 known as ‘Slow Food’ tours. These tours are based on a minimum of two people. Consistent with the ‘Slow Food’ philosophy, the recommended places to eat are those that have deep roots in the territory, with dishes which are typical of the local culinary tradition, use only locally-produced quality in- gredients to prepare their dishes, oﬀer a good selection of wine, are welcom- ing and have a friendly atmosphere. Such groups tours are ideal for those looking to discover Italy, says Arts & Leisure Tours’ Vittorio LoTauro, as the country has thousands of small towns and villages each with its own histo- ry, culture, ancient churches, palaces, monuments, and, naturally, local pro- duce, food, wines and culinary tradi- 14 Travelweek May 12, 2011 Drive Europe & Save Leading Provider of Car Rental Services at Over 8,000 Locations in 130 Countries since 1954 with Auto Europe! 1-800-223-5555 | 20 % Off tions. “Thousands of mouth-watering Car rental rates in France start at Both classic and ‘oﬀ-the-beaten- dishes and excellent wines await trav- $27 per day, while Italy starts from $35 path’ destinations are among the 400 ellers visiting Italy,” he says. per day. These are daily rates based plus shore excursions planned for The ‘Slow Food’ tours oﬀer travellers upon a weekly rental and include un- Crystal Cruises’ southern European the opportunity to experience the true limited mileage. Rates are subject to series from August through Novem- Italy, visiting the country’s most inter- change without notice, so to ensure a ber. The 11 and 12-day Crystal Seren- esting destinations including Rome, variety of choice at aﬀordable cur- ity sailings stretch from the Canary Florence, Venice and Naples, along Islands to Yalta, oﬀering intimate out- rent prices, it is best to book soon, with a chance to discover some of the ings for explorers and multi-genera- less-known destinations. says the company. tional families alike. Hotel accommodation with these Auto Europe services over 8,000 car Some of the highlights in Turkey tours ranges from three to ﬁve stars, rental locations in over 130 countries include visits to Fethiye to swim the with villa and apartment accommoda- worldwide. In addition, through its turquoise Blue Lagoon and Trabzon tion available as well. Representatives tour division, FlyInternational.com to see the Sümela Monastery, which for Arts & Leisure Tours help guide it oﬀers scheduled airfare to Europe was carved into a sheer cliﬀ in the agents to make suggestions to ensure with over thirty carriers. It also ser- sixth century. client satisfaction, adds LoTauro. vices three, four and ﬁve-star hotels In Croatia passengers will visit For more information visit www. worldwide. For additional informa- Konavle to free-climb the valley or artsandleisuretours.com. tion, contact Auto Europe at 1-800- bike on the dirt roads of local farm- 223-5555 or visit www.autoeurope.ca. ers and winemakers. In Dubrovnik, Auto Europe urges one can ride the war-ravaged cable car travellers to book Crystal Cruises which was closed from 1991 to 2010. The highlight of Romania is early due to supply offers travellers the the Carpathian Mountains to tour Auto Europe is encouraging travel- road less travelled Dracula’s Castle. In Greece, the high- lers to book European car rentals early throughout Southern light is Katakolon for drinking and this summer as the recent tsunami in dancing at the Magna Grecia farm/man- Japan will aﬀect the car rental market Europe this fall sion, while the highlight in Ukraine is in Europe. Crystal Cruises is mixing up its 2011 Yalta, where one can ride horses Since several car manufacturers shore-side program to showcase less through the Crimean Forest and tour depend on technology and parts expected Crystal Adventures. homes of Russian tsars and author from Japan, Auto Europe believes that Veteran Med travellers know high- Anton Chekhov. car rental companies might not be lights like Pompeii, Gaudi and the Blue In Italy, travellers will visit Taormi- able to maintain a suﬃcient ﬂeet for Grotto, but what about less known na/Sicily to tour The Godfather movie the summer months despite rising de- sites like Romania’s Techirghiol Mud locations. In Venice, there’s after-hours mand. It is projected that, as a result, Baths, Turkey’s Greco-Roman ghost access the Doge’s Palace. And in Flor- the price for rental cars could increase town and Greece’s underground ence/Livorno there’s an opportunity very soon. Melissani Lake? to help disabled locals garden or Your #1 choice to: Car Rentals Ont. Reg# 1649491 Lisbon, Oporto, Exclusive to Accord Tours Faro, Ponta Delgada & Terceira $ 139 NET - from p/ week & May 12 2011 Travelweek 15 SPOTLIGHT BRITAIN & EUROPE TA K E A D VA N TA G E O F O U R W I N T E R A I R D E A L S . . . Smaller Groups SAVE ON FLIGHTS TO EUROPE... More Legroom Selected Hotels F r o m To r o n t o o r M o n t r eal F r o m C al ga ry o r V a ncouve r $ 299 $ 499* Desirable Locations Leisurely Paced Itineraries *per person per person More Included Sightseeing Delicious Dining * Book by June 10, 2011. Taxes apply. More Personalised Service German Christmas Markets * Conditions apply, call for details: 1-800-387-8490 w w w . i n si g h t v acat i o n s .co m decorate for the holidays as part of the November to April season oﬀers Alps like the new ‘Magical Switzer- Crystal’s ‘You Care, We Care’ volun- savings of up to 20% compared to land’ program. tourism program. summer prices. And for clients eager to savour Travellers then continue to South- Until June 10 clients can book their Europe’s Old World charm in a festive ern France and Monaco to ride polo Winter Tours and take advantage or setting, Insight’s Christmas markets horses in St. Tropez, drive the Côte d’ Insight’s air deal. Flights to Europe are tours are a great choice, says David. Azur by Ferrari and take a behind-the- $299 from Toronto and Montreal and There are four tours featuring these scenes tour of the Monte Carlo Ballet. $499 from Calgary and Vancouver, colourful festivals, including the nine- In Spain there’s Valencia, Cadiz, taxes excluded. For those wanting to day ‘German Christmas Markets’, ten- Seville and Barcelona. Activities in- enjoy the Eastern Mediterranean dur- day ‘Winter Wonderland’, eight-day clude golf, a zoo visit and a tour ing the winter months, ﬂights are $499 ‘Vienna, Prague & Budapest’ program of a rarely visited private apartment and the 17-day ‘Highlights of Europe’ from Toronto and Montreal and $699 inside Gaudi’s La Pedrera House, led itinerary. Travellers are invited to from Calgary and Vancouver. by its resident. share Christmas or the New Year with Two-for-One fall sale fares start at “The savings are a big attraction for Insight, with an included ‘Festive $4,970 per person, including $1,000 travelling during the winter months, Celebration’ dinner. worth of ‘All Inclusive —As You Wish’ and ﬂights are often substantially Highlights of the escorted tours in spending credits and complimen- cheaper too, but that is just the begin- Insight’s new Autumn, Winter and tary air, or air credit, from 24 North ning. There’s a diﬀerent, more intimate Spring Touring Collection include American cities. For information feel to Europe in the oﬀ-season as the the new 11-day ‘Best of Italy’, 18-day call 1-800-446-6620 or visit www. crowds are smaller and the local peo- ‘Grand Egyptian Explorer’ and ‘Insight crystalcruises.com. ple are more relaxed. Some of our re- Gold’ 11-day ‘Elegance of Egypt’ tour, peat guests insist that it is the best time which includes a three-day Nile cruise Insight introduces of year to travel with us,” says Cris on the luxurious MS Tosca. new Fall, Winter, David, president of Insight Vacations. Insight also features ‘Select Choices’ Many parts of Europe are very combining the freedom of indepen- Spring 2011-12 temperate in the months between dent travel with the style, comfort brochure November and April, like Spain, and hassle-free advantages of letting Insight Vacations’ new ‘Fall, Win- Portugal, Morocco and Italy. Insight Vacations take care of the ter, Spring 2011/2012 Europe & For those looking for an alpine va- details. ‘Select Choices’ winter pack- East Mediterranean’ brochure for cation, there are itineraries for the ages include ‘Select Rome Week’, ‘Se- 16 Travelweek May 12, 2011 lect Paris Week’, ‘Select Paris & Rome’, these cruises oﬀer passengers an op- Holland America Line guests. We take ‘Select London Week’, ‘Select Lon- portunity to explore a variety of desti- great pride in creating unique expe- don & Paris’ and ‘Select London, nations, from sophisticated capitals to riences on board and ashore, and a Paris & Rome’. hidden gems. cruise oﬀers tremendous value in this Agents will also beneﬁt this year Holland America Line will de- region given the currency ﬂuctua- when they sell Winter 2011-2012 ploy seven of its 15 ships to cruise tions,” said Richard Meadows, CTC, product with Insight Vacations, says throughout Europe on 103 depar- executive vice president, marketing, David. Agents who book six clients tures that span from the northern sales and guest programs. on a Winter Premium tour or two cli- tip of Norway to the Baltic and Black For explorers seeking an in-depth ents on a Gold Series Winter Tour will Sea and the Mediterranean. The experience at an exceptional value, receive a Tiﬀany & Co. bead bracelet. seven ships are the ms Eurodam, ms extended Collectors’ Voyages ranging This incentive expires June 1. Maasdam, ms Nieuw Amsterdam, from 14 to 35 days oﬀer a great Euro- Visit www.insightvacations.com for ms Noordam, ms Prinsendam, ms pean cruise experience. These longer itinerary details. Rotterdam and ms Ryndam. cruises combine back-to-back itin- The 2012 Europe cruise season eraries, enabling guests to visit more Holland America reﬂects Holland America Line’s fo- ports and spend extra time exploring cus on destination diversity, appeal Line’s 2012 Europe and quality, featuring maiden calls at centuries of art, history and culture. season to feature Durress in Albania, Fowey in England Per-person cruise fares start at $2,149, double occupancy. new itineraries and Eidfjord, Kirkenes and Ulvik in Holland America Line also has Norway. This is further reﬂected with and maiden calls overnight stays at 17 top cities such as many notable new itineraries, includ- Holland America Line’s 2012 sum- Barcelona, Hamburg, Istanbul, ing the 20-day Portugal, Spain and Ca- mer Europe sailing program oﬀers St. Petersburg, Stockholm, Dublin, nary Islands itinerary, departing April extensive choices, featuring 44 unique Mgarr (Malta), Reykjavik, Amsterdam, 16 on ms Ryndam. Guests sail from itineraries including four new notable Venice and Bordeaux. Rotterdam and ﬁnish in Dover with itineraries and ﬁve maiden ports of “Our new itineraries and port calls ports in the Canary Islands to explore call. Ranging from seven to 35 days, are sure to intrigue both new and loyal natural attractions such as Mount Hassle-free vacations for the Independent Traveller. At its core, a Monograms vacation is a single city or multi-city package. We’ve taken the world’s most incredible regions, done all the work to ﬁnd the must-see destinations within them, then put together amazing itineraries for your clients to choose from. The perfect hotel options? Check. Air travel arrangements? Check. A local Host to help your clients navigate, communicate and make sure they don’t miss a thing? Check, check and check. And by eliminating all of the hassles and uncertainties, Monograms puts the vacation back into travelling. London Getaway A Week in Paris Barcelona & Madrid Rome, Florence Budapest, Vienna, 4 days from $510 7 days from $1,018 7 days from $1,713 & Venice Prague & Berlin 10 days from $1,991 13 days from $2,560 WWW. AGENTLINGO.CA RESERVATIONS | 800.268.1639 INSIDE SALES | 888.268.1928 CANADIANGROUPS@GLOBUSFAMILY.CA For more information and complete pricing details, visit www.agentlingo.ca. TICO #1893755 May 12 2011 Travelweek 17 SPOTLIGHT BRITAIN & EUROPE UKRAINE INTERNATIONAL AIRLINES WWW.FLYUIA.COM AGENT WEBSITE: WWW.UIANA.COM AGENT COMMISSION PACKAGES & TOURS: WWW.PANORAMA-TOURS.EU NOW 7% 1-800-876-0114 Teide, the third-largest volcano in Norwegian ports from May through with the holy lands in Jerusalem and the world. The itinerary also includes September, says the cruise line. Nazareth. Those interested in tak- calls in Spain, Portugal and Morocco. The seven-day Southern Norwegian ing a dip in the famous ‘Blue Lagoon,’ Guests have the option of sailing for Fjords cruise visits ports such as Oslo, Iceland’s geothermal seawater, can 19-days and making their trip either Kristiansand and Stavanger, while choose the Icelandic Adventure roundtrip Rotterdam on April 16, the seven-day Northern Norwegian aboard the ms Prinsendam, which in- or roundtrip Dover on April 17. Per Fjords cruise visits ports such as cludes an overnight stay at Reykjavik. person cruise fares start at $2,999 Bergen, Alesund and Geiranger. Per- For more information, call double occupancy. person cruise fares start at $1,199. 1-877-SAIL-HAL (1-877-724-5425) Another notable new itinerary is the The new 14-day Venetian Empire or visit www.hollandamerica.com. 17-day Spanish Rhapsody roundtrip voyage takes place aboard the ms Prin- from Rotterdam (departing May 2) sendam, departing Oct. 17 roundtrip Trafalgar conﬁrms with calls at Lisbon, Cartagena, Va- from Civitavecchia to Dubrovnik, 3,500+ deﬁnite lencia, Barcelona, Ibiza, Almeria and Split, Ravenna, Sorrento, Venice and Cadiz, Gibraltar and Civitavecchia. Gallipoli, Valleta and Mgarr, and departures for 2011 Cruise fares begin at $2,599 per per- Sousse in Tunisia. Cruise fares start Europe and son, double occupancy. at $2,899. Britain tours Also new, the seven-day Norwegian Additional Holland America Line Trafalgar has announced that over Fjords (Southern & Northern) cruise Europe itineraries enable guests to 3,500 of its 2011 Europe and Britain oﬀers a choice of two seven-day itin- be among the few to cross the Arctic guided vacations, or about 70%, are eraries that sail roundtrip from Do- Circle, transit Germany’s Kiel Canal ver, Rotterdam or Amsterdam aboard or cruise the Gironde Estuary into designated as Deﬁnite Departures, the ms Ryndam, ms Rotterdam or ms Bordeaux. Other unusual itinerar- while 80% of its ‘Family Experiences’ Eurodam. These shorter adventures ies include visiting the ancient pyra- itineraries have been ﬂagged as Deﬁ- oﬀer a great scenic tour and call at mids of Giza, near Cairo, Egypt, along nite Departures. The travel company is now oﬀering the highest percent- age of Deﬁnite Departures when compared to any of its competitors, says Doug Patterson, president of Trafalgar Canada. “We are coming into our most pop- ular season for Europe and based on our booking patterns, this is going to be another successful year for Trafal- gar,” said Patterson. “Now that we have so many guided vacations guaranteed to operate, our agents are able to book their clients with full conﬁdence.” Deﬁnite Departures are itineraries that are tracking well and have sur- passed minimum booking numbers. These departures are represented by a green tick next to the itinerary name on the Trafalgar website. For more in- formation on Trafalgar’s Deﬁnite De- partures visit www.TrafalgarTours.ca. 18 Travelweek May 12, 2011 Now there’s a line that we love to hear from our Tauck each day specially choreographed and led by Tauck European river cruise guests... and quite often do. Why? Directors, local experts and guides Because they love the Tauck Difference in river cruising – the combination of our signature sightseeing and riverboat to accommodate your customers in true exclusive Tauck experiences ashore that they can’t get Tauck style; 85% of our cabins have floor-to-ceiling on their own... our premium riverboats... our all-inclusive windows with French balconies value... and the high level of service from our quality staff. As one guest recently put it: “We’ve been spoiled.” Evening featuring dinner and live music in Vienna’s Palais Pallavicini – for Tauck guests only With virtually every cost included, our European river cruises are not only an outstanding value for your well as beer and soft drinks included with lunch and dinner aboard ship, and all-day soft drinks Director, riverboat staff, local guides and drivers; port charges, service charges, taxes, porterage and airport transfers included in the cost For more information, call 1 800 468 2825, or visit www.tauck.com SPOTLIGHT BRITAIN & EUROPE RAIL TOURS | DRIVING TOURS | COACH TOURS | OUTDOOR ADVENTURES | HOTELS | CAR RENTALS Enchanting Europe & the Best of Italy 2011 ITALY SPAIN PORTUGAL NEW Small Coach Tours MORE City Breaks FRANCE MALTA GREAT BRITAIN GERMANY AUSTRIA HUNGARY CZECH REPUBLIC SWITZERLAND 905-264-0328 or 1-800-387-0711 | www.cittours.ca Layers of history UIA offers new and Helsinki will operate ﬁve times per week, while ﬂights to Geneva and make Turkey opportunities for Nice will run four times per week. something special, air travel in its 2011 Other popular summer routes for says Myescapades’ summer timetable the airline include Kiev to Funchal, Portugal and Kiev to Agadir, Morocco. Bulsara Ukraine International Airlines plans New charter ﬂights will connect Do- When you’re talking Turkey, you’re re- to broaden its domestic route network netsk and Odessa with Barcelona and ally talking vegetables – speciﬁcally, an for the 2011 summer schedule. Heraklion, while the city of Dneprop- onion, says Firdosh Bulsara, general The airline will operate regular etrovsk will be linked to Antalya. manager of Myescapades. ﬂights every day except Saturday UIA also oﬀers connecting ser- “Turkey really is like an onion. You to the Dnepropetrovsk city airport, vices from Kiev, Simferopol, Odes- can peel back layer upon layer of his- which was previously closed to the sa, Donetsk and Dnipropetrovsk to tory because at one time or another, company. The airline will also recom- the Indian cities of Delhi, Mumbai, everybody of historic note has spent mence ﬂights to Odessa and Simfero- Kochi, Trivandrum, Hyderabad, time there,” he says. pol. UIA will provide convenient con- Chennai (Madras), and Kozhikode And each Myescapades tour “makes nections between domestic ﬂights and via Abu Dhabi. For more information the most of giving the traveller a all European destinations. visit www.ﬂyuia.com. fantastic insight into Turkey’s The airline is continuing to develop amazing past.” the eastern sector by launching ﬂights The 11-day Classic Turkey oﬀers a to the Russian city of Samara and As- veritable buﬀet of historical antiqui- ties, from Greek, Roman and bibli- tana, the capital of Kazakhstan, while cal times, through the Byzantine and oﬀering passengers convenient con- Ottoman eras to the WWI battleﬁelds nections with UIA ﬂights to destina- at Galipoli, says Bulsara. tions in Western Europe and Tel Aviv. Istanbul, Ankara, the central The Kiev to Samara ﬂights will be op- area of Cappadocia and the Aegean erated four times per week starting coast are the settings for each excur- May 18. Flights between Kiev and As- sion-ﬁlled day. tana are now operating three times per The two-week Glories of Turkey al- week starting April 25. The number of lows for a more in-depth look at the ﬂights to Almaty will be increased by country’s most important highlights, ﬁve ﬂights per week. with time spent in Istanbul, Ankara This summer UIA also plans to and along the Aegean and Mediterra- launch regular Kiev to Moscow ﬂights, nean coasts, and ﬁlled with daily sight- oﬀering service between the two capi- seeing. Drives through Central Ana- tals twice a day. Also during the sum- tolia to see the cascading hot springs at Pamukkale and the early Christian mer season, UIA will continue oper- frescoes in Cappadocia round out the ating ﬂights to the island of Sri Lanka historical and scenic journey. twice a week. Both tours have weekly departures Compared to last summer, the com- year-round and a choice of accom- pany will also increase the frequency modation styles and many inclusions, of regular ﬂights to many European with prices starting at $838 per person destinations. UIA will oﬀer daily ser- sharing, land only. For more informa- vice to Madrid, Tel Aviv and Berlin. tion and reservations call 1-888-887- It will operate six ﬂights per week to 9710 or visit www.myescapades.com. Milan. Flights to Barcelona, Brussels 20 Travelweek May 12, 2011 WEBWEEK May 12, 2011 Travelweek 21 ... Continued from page 12 more than 10 main channels with over attractions, travel packages, and much 140 sub-pages, providing more robust more. It is also a platform through may sign up at bonbon.trucash.com content on Malaysia. The website which Canadian tour operators can and click on ‘I want my Bonbon’ to is a valuable resource for Canadian promote their Malaysian packages, register for the program. travellers interested in experiencing she added. what Malaysia has to offer, said Kausar Malaysia website Kassim, Tourism Malaysia Canada 20% commission Tourism Malaysia Canada has Vice President. The site includes the The upscale Lighthouse Bay Resort launched a completely revamped most relevant information needed for on Barbuda has increased its travel website (www.tourismmalaysia.ca) planning a trip to Malaysia, including agent commissions to 20% on all which is user friendly and easy to information on climate, currency, bookings for travel June 1 to Aug. 31, navigate. The new website features transportation, hotels, food, activities, 2011. Nightly summer rates at the resort are US$1,099 in a Junior Suite; $1,499 in a Master Suite; and $2,799 in a Grand Suite, based on single or double occupancy. Rates include all meals and beverages at the resort. Visitors staying a minimum of three nights are provided a complimentary one-way helicopter transfer from Antigua directly to the resort and those staying six nights or longer are offered complimentary NOW ON roundtrip helicopter transfers. Situated on its own private island upon a narrow TRAVELWEEK.CA stretch of land, the property is only accessible via S.V.G. (St. Vincent and TRAVELWEEK NEWS The Grenadines) Airlines or helicopter. The Travelweek Group is pleased to announce our entry into For more information, visit www. the social media world. We have opened both Twitter and LightHouseBayResort.com. Facebook accounts under the username, TravelweekGroup. Come and join us in these communities. Play a role in shaping the future of Travelweek online and be a part of the discussion. Jade Mountain deal We’re listening! A special summer promotion available at Jade Mountain, through Air Canada Vacations, offers a complimentary meal DIGITAL BROCHURES plan upgrade from bed and breakfast to all-inclusive for travel July 1- Sept. USA 30, for guests staying five nights or more. The booking deadline has been extended to May 31 with the meal WEDDINGS AWAY DETAILS INSIDE! 2011 SUPPLEMENT 2011 SUPPLEMENT plan upgrade available in all categories. Cruise Europe Weddings Away USA All bookings will also receive a room upgrade. Jade Mountain is represented in Canada by Canlink Travel, which VIDEOS can be reached at (905) 927-0038 or View the latest selection of informative travel videos at Travelweek.ca. firstname.lastname@example.org. 1. Uniworld - Europe 2. Bahamas - The Islands of the Bahamas PEOPLE TRAVEL BLOGS Amadeus North America has named Top 10 Reasons Why I Loved China Michele Dickinson to the position of Staff writer Cindy Sosroutomo shares all the top highlights from her press trip to China New Business Development Manager for Incredible India Workshop Eastern Canada. She has a background India Tourism Toronto is spreading the word about their destination in retail agency management, and brings to Amadeus over 25 years of travel industry experience. In her new role, 22 Travelweek May 12, 2011 Dickinson is responsible for developing with travel agents to develop strategies sells to tour operators and other business and strong relationships with and programs aimed at relationship wholesalers. A travel industry veteran prospective Amadeus customers in the building. She will also assist with the for 18 years, McLarney most recently region, including providing technology development and implementation of led business development at ARC for solutions that deliver productivity and various marketing campaigns, including the PayABill electronic invoicing and profitability. Her core focus will be on planning and creative development, as payment system. Previously, she was distribution services and solutions, but well as managing national conferences Director of Sales at Smart Destinations, will also include Amadeus’ solutions and special events. According to Brett Regional Director of the U.S. Northeast for content management, e-commerce, Walker, general manager, “her extensive and Eastern Canada at Cendant’s web services and consulting and background will help us build new Lodging.com, Cheaptickets and Orbitz. customer service. She can be reached and stronger travel agent partnerships At World Choice Travel, she served at the Amadeus office in Toronto at through innovative marketing as Vice President of Hotels, charged 1-888-611-5554 ext. 4218 or by e-mail programs”. A graduate of Sheridan with growing the company’s Merchant at email@example.com. College with a degree in Advertising, Model Hotel program. She began her Harris is currently pursuing a degree career at Certified Vacations as Brand Collette Vacations Canada has named in Communication Studies through Manager for joint ventures such as AAA Michelle Harris Marketing Specialist. Athabasca University. Vacations, American Express Vacations Harris joined Collette in January and is and others. Ajdi also has 18 years of responsible for implementing a variety Theresa McLarney has been appointed experience in the travel and hospitality of marketing initiatives in the Canadian Director of National Accounts at Travel industry. Since 2005, he served as market. Harris comes to Collette Bound, and Younes Ajdi has been Director of Business Development in Vacations from Schlumberger where appointed Director of Wholesale Sales the Middle East, North Africa and West she worked for 10 years in software at GTA North America. Both report to Africa for GTA. For more information and consulting marketing in both Richie Karaburun, President of Travel on Travel Bound, or its travel products, consumer and business to business Bound and GTA North America. Travel log onto www.gotravelbound.com. For channels. At Collette Vacations, Harris’s Bound sells to retail travel agents and more information on GTA, log onto responsibilities will include working consortia, while GTA North America www.gta-travel.com. 2011-2012 DAN TOURS BUYING GUIDES Free $10 PetroCanada Gift Card for any booking from either brochure. www.dantours.com DISTRIBUTION AND FULFILLMENT FOR THE TRAVEL AND TOURISM INDUSTRY 1.800.267.9994 T. 416.365.1500 F. 416.365.1504 www.hippoexpress.com May 12, 2011 Travelweek 23 MARKETPLACE Now hiring for CORPORATE TRAVEL CONSULTANT new Scarborough FULL TIME location. Manager, full time and part Requirements: time agents. Please forward your resume in LEISURE The career in your mind. conﬁdence to TRAVEL AGENTS We’ll get you there. sarah.moore@ Located at marlintravel.ca If you are an experienced sales oriented top performer looking to maximize your full potential and firstname.lastname@example.org compensation, we are interested in hearing from you – in conﬁdence. 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All inquires · National GDS programs · Training are STRICTLY confidential. · High profile location · Excellent lease rates CALL TO ENQUIRE ABOUT OTHER AFFILIATE/ FRANCHISE OPPORTUNITIES AND OPTIONS. 24 Travelweek May 12, 2011 Suntastic Corporate Travel Services one of the country’s premier travel agencies, has an opening available in its North Toronto ofﬁce. CORPORATE TRAVEL CONSULTANT 5 Years minimum current Experience Applicants must be adept at Sabre, proﬁcient in the Microsoft ofﬁce suite of products, including Outlook, and possess excellent oral and written skills. The position is best suited to a ﬂexible, proven multi-tasker, capable of working to deadline in a fast-paced ofﬁce environment. The successful candidate will be highly focused on customer service with a proven ability to meet and exceed client expectations. For immediate consideration, please email your cover letter and resume to Keith at: email@example.com We thank all candidates for their interest. However, only those selected for an interview will be contacted. Intrepid is looking for a talented SALES CONSULTANT to join the Intrepid Canada Retail team based in Toronto. This varied role is responsible for maximizing The journey to your dream career starts here… sales of Intrepid products by offering exemplary customer service via retail, ADMINISTRATIVE ASSISTANT phone and email. Permanent, Full Time | Location: Toronto The Administrative Assistant to Commercial Director is Applications will be reviewed as responsible for providing high level administrative support to the we receive them so don't delay - Commercial department and the Toronto ofﬁce. APPLY NOW! Responsibilities: Requirements: To apply please email administrative role firstname.lastname@example.org with from Commercial Director your resume before May 18th. in conjunction with Bluepass A full Job description, application form and the ability to join our FUN team awaits. www.intrepidtravel.com To apply for this vacancy, please send your résumé to: email: fax: 416-620-8114 no later than May, 19, 2011 Please include ‘Administrative Assistant’ in the subject line. While we thank all applicants only those selected for an interview will be contacted. May 12, 2011 Travelweek 25 MARKETPLACE IT GAVE ME BUTTERFLIES “ I came from a retail agency and I was always so frustrated to be stuck behind a desk. I didn't feel like I was in control of my career. Thinking about working for myself gave me that nervous butterfly feeling, but I was ready to take the next step. I got in touch with Travel Counsellors and those nervous butterflies turned to ones of excitement. They assured me that I wouldn’t be alone and the head office team would provide me with Business Development and marketing support, to help me build my business. I would also have fantastic commercial deals and admin support, so all I had to do was concentrate on my customers. In my first year I won Best New Travel Counsellor and in my second year I was nominated for Best Overall Travel Counsellor - absolutely incredible! I feel confident, successful and the only butterflies I get now are from the excitement of getting new bookings and the thought of what I could achieve in the future. I always think you should never look back, but I have to say that “ I wish I had made the move sooner! Shelly Reid-Jackson Travel Counsellor Call us toll free 1-855 356 JOIN (5646) email@example.com www.travelhomeworking.ca Home of independent travel professionals 26 Travelweek May 12, 2011 CRUISING UPDATE Princess Cruises enhances POLAR through POLAR Online than through any other booking engine in the cruise industry. Online with two new features Additional information about Princess is available SANTA CLARITA, CA — Princess Cruises has again through the line’s online travel agent centre at www. enhanced its POLAR Online booking engine with two onesourcecruises.com. To contact the travel agent new features designed to streamline the booking pro- customer service department, call 1-800-421-1700. cess for travel agents. Now agents can electronically apply a client’s Future Costa Favolosa enters dry dock Cruise Sales Deposit to their booking through POLAR Online and, for agents associated with a consortium, to prepare for sea trials can view a list of all available groups across the entire HOLLYWOOD, FL — Costa Favolosa, the new flagship organization. of Costa Cruises, has entered dry dock at the Port of “Based on agent feedback, we’re continually Trieste, Italy, until mid-May, for the final stages of con- innovating our technology to keep POLAR Online struction. the industry’s most useful booking tool available,” said While in dry dock, the ship’s hull will be cleaned and Jan Swartz, Princess Cruises executive vice president coated in preparation for sea trials scheduled later this of sales, marketing and customer service. “These two month. During sea trials, Costa Favolosa will be put newest enhancements were heavily requested features, through its paces in the open sea, with a series of tests and we’re pleased to add them to our suite of booking on the ship’s systems, machinery and engines. functions.” When it enters service this summer, the 114,500- With the new Future Cruise Sales Deposit feature, ton, 3,800-passenger Costa Favolosa, which was built agents no longer need to call Princess when their clients at Fincantieri’s Marghera shipyard, will be the largest want to use this incentive on their next cruise instead, Italian-flagged cruise ship and the 15th vessel in the they can now view and apply the deposit conveniently Costa fleet. through POLAR Online. The fully commissionable Favolosa’s July 2 naming ceremony, to be held in Future Cruise Sales Deposits are purchased by Trieste’s Piazza Unità d’Italia, will be open to the public passengers while onboard, and are applied to a future and the whole city, and its theme will be a tribute to booking. The incentive includes a reduced deposit Italy. The event is being staged with the support and onboard credit of up to $150. When Future Cruise and assistance of the Friuli Venezia Giulia Regional Sales Deposits are made onboard, agents receive an Administration, the Trieste Provincial Administration, immediate notification. the Municipality of Trieste, the local port authority and The new group feature will make it easier for agencies the prefecture. associated with consortia to view and plan groups online. For more than 60 years Costa Cruises’ ships have sailed Rather than hunting through voyages or maintaining worldwide, offering Italian style, hospitality and cuisine, spreadsheets to find associated agency groups, POLAR while providing holidays focused on fun and relaxation. Online now shows primary, headquarters and/or The line’s 14 ships visit 250 destinations throughout the consortia groups in addition to groups created by the Mediterranean, northern Europe, the Baltic, Caribbean, agency itself. By seeing what groups the association South America, United Arab Emirates, Far East and agency has already set up, it will enable agencies to Indian Ocean. more efficiently use their group allotments. Two new ships are on order from Fincantieri and will More bookings for Princess and Cunard are made be delivered in 2011 and 2012. LOT POLISH AIRLINES NOW OFFERS INCREASED SERVICE FROM TORONTO TO WARSAW. FOR RESERVATIONS, PLEASE CALL (416) 236-4242 | www.LOT.com EXPANDING YOUR GATEWAY TO THE WORLD. WITH A NETWORK OF 76 AIRLINES SERVING MORE THAN 180 DESTINATIONS WORLDWIDE.
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