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VIEWS: 12 PAGES: 38

									         MGT-543 (MIS)


Management Information
      Systems


        Company
                     By Tehreem Masood
        LOGO

                                  1
 Company
 LOGO      Course Texts

 Required Book: Management Information
  Systems,10th Edition
  By: Raymond McLeod
 Reference Books:       Management
  Information Systems, 9th Edition
  By: James O'Brien and George Marakas




                                          2
 Company
 LOGO      Course Activities
 1 Guest Speakers (Secretary Excise &
  Taxation Punjab) subject to availability
 Quizzes
 Individual and 1 Group Presentation
 Written Assignments




                                             3
Company
LOGO          Agenda
          1. Introduction

          2. History of Information Systems (IS)

          3. Evolution in Computer Hardware

          4. Introduction to Computer Architecture

          5. Introduction to Communication Architecture

          6. Computer Applications

          7. MIS
                                                          4
Company
LOGO




          Introduction




                         5
Company
LOGO         Information System
  Information system:
       Set of interrelated components
       Collect, process, store, and distribute information
       Support decision making, coordination, and control
  Information vs. data
       Data are streams of raw facts
       Information is data shaped into meaningful form




                                                              6
Company
LOGO      Learning Objectives
  Understand how computer hardware has
   evolved to its present level of sophistication.
  Know the basics of computer and
   communications architectures.
  Understand the distinction between physical and
   virtual systems.
  Describe how business applications have
   evolved from an initial emphasis on accounting
   data to the current emphasis on information for
   problem solving.



                                                 7
Company
LOGO      Learning Objectives (Cont’d)
  Understand what enterprise resource planning
   systems are and the reasons for their popularity.
  Know how to tailor information systems to
   managers based on where they are located in
   the organizational structure and what they do.
  Understand the relationship between problem
   solving and decision making and know the basic
   problem-solving steps.
  Know what innovations to expect in information
   technology.


                                                   8
Company
LOGO      History of Information Systems
  Evolution in Computer Hardware
    Mainframe

    Multitasking

  Smaller Computers
    Minicomputers

    Microcomputers

    Personal computers (PC)




                                      9
Company
LOGO      Introduction to Computer Architecture

  Hardware-processor, keyboard, monitor,
   mouse, printer, etc.
  Software-application, operating, etc.
  Used to support managerial decision
   making.




                                              10
Company
LOGO      Mainframe




                      11
Company
LOGO      Multitasking




                         12
Company
LOGO         Cont..




                         Microcomputer




          Minicomputer



                                         13
Company
LOGO       Cont..

  Modem-hardware device that modulates
   the digital signals from a computer into
   analog signals (telephone system), and
   vice versa.
  Direct communication standards
       Between computers is much faster.
  Wireless networks
       Bluetooth


                                              14
Company
LOGO      Communications Architecture




                                    15
Company
LOGO      The Evolution in Computer Applications

  Information systems are virtual systems
   that enable management to control the
   operations of the physical system of the
   firm.
  Physical system-tangible resources such
   as materials, personnel, machines, and
   money.
  Virtual system-information resources that
   are used to represent the physical system.


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Company
LOGO      The Physical System of the Firm




                                            17
Company
LOGO      Cont..
  Open system is a firm’s physical system
   that interacts with its environment by
   means of physical resource flows.
  Closed system is one that does not
   communicate with its environment.




                                             18
Company
LOGO      Transaction Processing Systems

  Data-facts and figures that are generally
   unusable due to their large volume and
   unrefined nature.
  Information-processed data that is
   meaningful; tells users something.
  Transaction Processing System (TPS)
   processes data that reflects the activities
   of the firm.


                                                 19
Company
LOGO      Data and Information




           Raw data from a supermarket checkout counter can be processed and organized to produce
           meaningful information, such as the total unit sales of dish detergent or the total sales
           revenue from dish detergent for a specific store or sales territory.




                                                                                                       20
Company
LOGO      A Model of a Transaction Processing System




                                                 21
Company
LOGO      Management Information Systems

  Management Information System (MIS)
   is a computer-based system that makes
   information available to users with similar
   needs.
       Report-writing software produces both
        periodic and special reports.
       Mathematical models produces information
        as a simulation of the firm’s operations.



                                                    22
Company
LOGO      A MIS Model




                        23
Company
LOGO      Cont..
  Information provided by MIS describes the
   firm or one of its major systems.
     What has happened in the past.

     What is happening now.

     What is likely to happen in the future.

  Interorganizational information system
   (IOS)–is formed when a firm interacts with
   others, such as suppliers.


                                            24
Company
LOGO      Virtual Office Systems
  Office automation-use of electronics to
   facilitate communication.
  Personal productivity systems-use
   technology to self-manage clerical tasks
   such as calendars, address books, etc.
  Virtual office-performing office activities
   independent of a particular physical
   location.



                                                 25
Company
LOGO      Decision Support Systems
  Decision Support System (DSS)–assists
   management in solving a problem.
  Groupware–group-oriented software.
  Group decision support system (GDSS)
   combines groupware and the DSS.
  Artificial intelligence (AI)–the science of
   providing computers with human
   intelligence.

                                             26
Company
LOGO      A DSS Model




                        27
Company
LOGO      Enterprise Resource Planning Systems

  Enterprise Resource Planning System
   (ERP) is a computer-based system that
   enables the management of all of the
   firm’s resources on an organization-wide
   basis.
       Y2K complaint
       SAP–ERP Provider




                                              28
Company
LOGO        Information System Users
  First users were clerical users on TPSs.
  MISs added problem-solvers as users.
  Managerial Levels
       Strategic planning level
       Management control level
       Operational control level




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Company
LOGO      Managers
          Can Be Found on All Business Areas of
          the Firm




                                                  30
Company
LOGO      Management Level
          May Influence the Relative Emphasis
          on the Management Function




                                            31
Company
LOGO      Mintzberg’s Managerial Roles




                                     32
Company
LOGO      Problem Solving and Decision Making
  Problem– condition or event that is
   harmful or potentially harmful to a firm or
   that is beneficial or potentially beneficial.
  Solution–outcome of the problem-solving
   activity.
  Decision–a particular selected course of
   action.




                                               33
Company
LOGO      Problem-Solving Phases
  The four phases are:
  Intelligence activity. Search the
   environment for conditions calling for a
   solution.
  Design activity. Invent, develop, and
   analyze possible courses of action.
  Choice activity. Select a particular course
   of action from those available.
  Review activity. Assess past choices.

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Company
LOGO      Information Supports Each Problem-Solving Phase




                                                      35
Company
LOGO      Problem solving

                            Problem




                            Review

                                      36
Company
LOGO




          Discussion by the help of
          examples




                                      37
Company
LOGO      The Future of Information Technology

  Reduced cost and increased power of
   both computers and communications.
  Computers and communications are
   converging, i.e., cell phones with
   browsers.
  Future computing will be low cost, small in
   size, mobile, and connected.



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