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Operations Manager in San Antonio TX Resume Scot Carl

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Operations Manager in San Antonio TX Resume Scot Carl Powered By Docstoc
					                                                   Scot A. Carl

6373 Stable Farm                                                        Home: 210-846-8823
San Antonio, TX 78249                                                   Email: ipray316@yahoo.com

Seasoned manager and business leader with successes revitalizing business operations in highly competitive
environments. Dynamic sales generator with strong profit and service orientations. Focused problem solver who
identifies opportunities to maximize using training and process improvements. Skilled at managing financial
statements, forecasting, and budget analysis. Expert with both vendor and lender relations. Adept at fostering
cooperation and building successful cross-functional team relationships at all levels.

                                        PROFESSIONAL STRENGTHS

       General Management                    Sales Management               Profit and Loss
      Operations Management                Financial Management          Vendor Management
  Client Relationship Management            New Product Launch             Inventory Control
 Special Event Planning / Execution      Training and Development        Forecasting / Analysis


                                         SELECTED ACHIEVEMENTS

        Implemented sales expertise into a home improvement industry that I had no experience. Sold James
        Hardie Siding, Renewal by Andersen windows, and Thermatru doors. RESULTS: Helped company
        achieve Remodeler of the Year with over $2 million in annual sales.
        Facilitated an expansion business start-up in a saturated market. Hired and trained 20 sales personnel and
        management staff. Developed effective operational and sales processes and conducted staff training.
        Introduced continuous improvement and quality management programs. Managed critical relationships
        with lenders and vendors. Spearheaded implementation of special finance and leasing programs. Conducted
        motivational staff meetings. RESULTS: Attained $2 million in monthly sales, high employee retention,
        and a fun working atmosphere. Received top performance awards for outstanding customer satisfaction and
        profit achievement.
        Established processes and monitoring systems to repair production, sales, and overall operations of a highly
        competitive business. Created a system of processes to ensure that all employees understood their roles,
        goals and responsibilities. Established open communication practice. RESULTS: Operation scores soared
        from bottom 10% to the top 5% within 60 days. Profit increase of 34% and unit volume ranking from
        bottom of the district to the top three.
        Guided the sales and marketing efforts of operations to energize an underperforming staff to full potential.
        Identified existing corporate programs to implement. Surveyed all employees and uncovered change
        requests. Created strong lender relations through finance and leasing programs. RESULTS: Drove sales
        volume up by 60%. Finance revenue increased over 100%. Employee retention was at its highest point in
        company history. Received record-setting corporate award for seven consecutive months for best unit
        volume and profits.
        Directed finance and sales operations to repair lender relations and contracts, increase productivity, profits
        and employee and customer satisfaction. Implemented effective marketing and advertising campaign to
        increase company awareness. Assisted in training and motivational meetings. Developed sales processes
        for entire sales staff. RESULTS: Increased sales unit production by 260% and financial revenues by 33%.
        Employee and customer satisfaction elevated to receive a coveted 5-star corporate rating.
        Established proven system for success in a negative work environment. Totally restructured management
        staff and developed a mandatory process for all staff job duties. Designed bonus programs to increase
        competition and employee morale. RESULTS: Increased financial revenues by 20% while maintaining
        over $10 million in monthly sales. Created a positive work environment. Promoted to a sister store to
        duplicate results.
                                       PROFESSIONAL EXPERIENCE

REG VENTURES, San Antonio, Texas
2011-pres
Business Manager

SOUTHWEST EXTERIORS. San Antonio, Texas                                               2009-2011
Exterior Designer/Sales

CAVENDAR GMC, San Antonio, Texas                                                      2009
Finance Manager

GROUP 1 AUTOMOTIVE, San Antonio, Texas                                                2008
General Manager                                                                       2008
                                                                                      2008
Sales Manager
MASS MUTUAL, San Antonio, Texas                                                       2005 – 2007
Registered Representative

DODGE/CHRYLSER SUPERSTORE                                                             1998 – 2005
General Sales Manager, San Antonio, Texas                                             2002 – 2005
Director of Finance and Sales Manager, Boerne, Texas                                  1998 – 2002

GUNN AUTOMOTIVE GROUP, San Antonio, Texas                                             1993 – 1998
Director of Finance, Gunn Dodge                                                       1997 – 1998
Director of Finance and Sales Manager, Gunn Pontiac GMC                               1996 – 1997
Director of Finance, Gunn Chevrolet                                                   1995 – 1996
Finance Manager, Gunn Chevrolet                                                       1995
Sales Professional, Gunn Chevrolet                                                    1993 – 1994



EDUCATION and CERTIFICATION

Bachelor of Arts, Business Management, Texas Lutheran University, Seguin, Texas
American Financial and Automotive Service Certified, League City, Texas
Group 1, Series 6, 26, and 63 Insurance and Securities Licenses, San Antonio, Texas

				
DOCUMENT INFO
Description: Scot Carl is a seasoned manager and business leader with successes revitalizing business operations in highly competitive environments. He is a dynamic sales generator with strong profit and service orientations. Scot is a focused problem solver who identifies opportunities to maximize using training and process improvements. He is skilled at managing financial statements, forecasting, and budget analysis.