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					NUANCE COMMUNICATIONS, INC.   | March 20, 2012




Proposal to

<Customer Name> or Logo

For Dragon NaturallySpeaking 10 Professional




Sales Rep Name
NUANCE COMMUNICATIONS, INC.
(123) 456-7890
name.name@nuance.com
<Customer Name>
<Application Name>




  EXECUTIVE SUMMARY ........................................................................................................... 3
     CURRENT STATE...................................................................................................................... 3
     OBJECTIVES ............................................................................................................................ 3
     PROPOSED SOLUTION: DRAGON NATURALLYSPEAKING LEGAL ................................................... 3
  BACKGROUND......................................................................................................................... 5
     NUANCE COMMUNICATIONS, INC. .............................................................................................. 5
     SOLUTION OVERVIEW : DRAGON NATURALLYSPEAKING LEGAL .................................................... 5
     SOLUTION BENEFITS ................................................................................................................ 6
     DEPLOYMENT METHODOLOGY .................................................................................................. 7
     ROLES, RESPONSIBILITIES AND MILESTONE DELIVERABLES ........................................................ 8
     NEXT STEPS ............................................................................................................................ 9
  APPENDIX A: PRICING ...........................................................................................................10
     PRICING .................................................................................................................................10
     TIMEFRAME ............................................................................................................................10
  APPENDIX B: RETURN ON INVESTMENT ANALYSIS ..........................................................11
  APPENDIX C: SUPPORT AND TRAINING GUIDELINES........................................................12
     SUPPORT ...............................................................................................................................12
     TRAINING ...............................................................................................................................12
  APPENDIX D: HARDWARE RECOMMENDATIONS AND SYSTEM REQUIREMENTS .........13
     COMPONENTS OF A DRAGON SOLUTION ...................................................................................13
     RECOMMENDED SYSTEM REQUIREMENTS FOR DRAGON NATURALLYSPEAKING ..........................13
     OPTIONAL HARDWARE: ...........................................................................................................13
  APPENDIX E: NUANCE COMMUNICATIONS VENDOR PROFILE ........................................14




 NUANCE COMMUNICATIONS, INC.                                                                                                          Version 1.0
 Dragon NaturallySpeaking Proposal                      CONFIDENTIAL -- Page 2 of 15                                           March 20, 2012
<Customer Name>
<Application Name>



  Executive Summary
  Current State
  The time and cost involved in documenting case and client information, contracts, briefs and
  correspondence is becoming an increasing concern for <Customer>. The current document
  creation and transcription processes are lengthy and fraught with inefficiencies. As a result, the
  turnaround time on documentation and the cost of outside transcription services drags down
  productivity and eats into profits.




  Objectives
  Speech recognition has emerged as a proven, viable and much sought after technology for both
  lawyers and support staff. <Customer>'s objective is to create a partnership with an
  experienced provider of speech recognition solutions with proven technology, a formal services
  and training infrastructure, and experience in supporting a large, widely distributed law firm.

  <Customer> has a goal of implementing Dragon NaturallySpeaking Legal to streamline
  document creation and make applications such as Microsoft Word, Microsoft Outlook,
  Hummingbird and [billing software name] faster and easier to use. <Customer> would also
  like to use Dragon Legal in conjunction with existing Olympus 4000 digital voice recorders to
  eliminate the transcription bottlenecks that hamper productivity, weigh down service and impact
  profitability. The goal is to make staff more productive and allow them to focus on more billable
  duties.

  Given the goal of increasing productivity enterprise-wide, it is imperative that Nuance provide a
  solution that addresses both technology and training services. The expectation is that Nuance
  will provide an experienced implementation and training team to minimize disruption to
  <Customer>’s business operations.




  Proposed Solution: Dragon NaturallySpeaking Legal
  Dragon NaturallySpeaking Legal offers a faster, more efficient way for legal professionals to
  create everything from briefs and contracts to case documentation and correspondence.
  <Customer> can deploy speech solutions broadly to speed document turnaround, reduce
  transcription costs, and streamline repetitive workflows – without having to change current
  business processes or existing information systems.




 NUANCE COMMUNICATIONS, INC.                                                                  Version 1.0
 Dragon NaturallySpeaking Proposal      CONFIDENTIAL -- Page 3 of 15                      March 20, 2012
<Customer Name>
<Application Name>


  Dragon Legal will enable <Customer> to achieve the following business needs and
  requirements:


   <CUSTOMER> GOALS                                    DRAGON SOLUTION
  Improve productivity of     With Dragon Legal, lawyers and support staff can turn their voices into
  attorneys and support staff text with up to 99 percent accuracy using virtually any Windows-based
                              application. Speech recognition delivers results three times faster than
                              most people type, speeding the creation of emails, case documents and
                              client correspondence. The advanced functionality of Dragon Legal also
                              includes custom voice commands that can be used to automate tasks,
                              instantly build and populate fields within template documents, and
                              further streamline the existing document creation process.
  Improve documentation       Dragon Legal eliminates document development bottlenecks by
  turnaround time; eliminate enabling a more efficient editing and correction process/workflow for
  outside transcription costs lawyers working with support staff. Dragon Legal can streamline the
                              transcription process by as much as 75% for dramatic productivity
                              increases that deliver bottom-line results. This enables support staff to
                              be more productive and focus more on billable work. Alternately,
                              lawyers have the opportunity to dictate and transcribe their own
                              documents, significantly reducing dependencies on support staff.
  Automate transcription      Using Dragon Legal with a digital voice recorder captures the lawyer’s
  using digital recorders     audio file and automatically creates a transcript of the file when the
                              device is synched with a PC. Dragon Legal also offers an advanced
                              transcription workflow feature so that audio files can be sent with the
                              transcribed text, enabling more efficient document review and faster
                              transcription turnaround time.




 NUANCE COMMUNICATIONS, INC.                                                                  Version 1.0
 Dragon NaturallySpeaking Proposal      CONFIDENTIAL -- Page 4 of 15                      March 20, 2012
<Customer Name>
<Application Name>




  Background
  Nuance Communications, Inc.
  Nuance Communications, Inc. is the leading provider of desktop speech and imaging solutions
  for businesses and consumers around the world. Our technologies, applications and services
  transform the way people interact with information and how they create, share and use
  documents. For over a decade, these solutions have been used by business users to reduce
  costs, streamline workflow and improve employee productivity.

  Headquartered in Burlington, Mass., Nuance employs more than 5,000 staff in 35 offices
  worldwide. Publicly traded on NASDAQ (NUAN), Nuance reported fiscal 2008 revenue of $917
  million. With approximately 1,000 issued patents and patent applications, Nuance is the leading
  provider of speech solutions spanning enterprise speech and customer care; mobile devices
  and networks; healthcare dictation and transcription; and desktop dictation for consumers,
  corporations and government agencies.


  Solution Overview: Dragon NaturallySpeaking Legal
  Dragon NaturallySpeaking is the world’s best-selling speech recognition software, with annual
  revenue of more than $70 million as a business unit. Many consumers and corporate
  professionals rely on Dragon to create documents and email, search the Web and control their
  PCs entirely by voice. Designed to meet the specific needs of the legal community, Dragon
  Legal is a proven productivity solution deployed by leading law firms and corporate legal
  departments.
  Turn voice into text three times faster than most people type – with up to 99% accuracy
  Speech recognition software uses the human voice as the main interface between the user and
  the computer. Rather than typing, users speak naturally into a noise-canceling microphone
  connected to the computer. The software "recognizes" the spoken words, converts them into
  text, and displays them on the screen.

  The software "learns" an individual’s voice and continuously improves its understanding of the
  way that person speaks. Dragon NaturallySpeaking creates a unique voice profile for each user
  of the system that contains information about the unique characteristics of each person's voice
  along with a customized vocabulary and personalized voice commands. In this way, the
  software accommodates users with varying accents and speech patterns and allows users to
  dictate in the same tone and style that they would use to speak to a colleague.

  In addition to a core vocabulary of 300,000 words, Dragon NaturallySpeaking 10 Legal offers a
  preconfigured legal vocabulary that includes more than 30,000 legal-specific terms and phrases.
  The third type of vocabulary provided is that of a customized vocabulary, which will be built
  during and through the discovery and design phases. This custom vocabulary can include other
  terminology that may be unique to [Customer]’s environment. This type of vocabulary
  customization can significantly increase accuracy and enhance user satisfaction.




 NUANCE COMMUNICATIONS, INC.                                                               Version 1.0
 Dragon NaturallySpeaking Proposal     CONFIDENTIAL -- Page 5 of 15                    March 20, 2012
<Customer Name>
<Application Name>


  Users can complete detailed and accurate reports or documents in a fraction of the time they
  spent typing. With hands-free document creation, lawyers can browse through briefs or consult
  notes while entering text directly into virtually any Windows-based application. Dictated text can
  be simply formatted and corrected – Dragon Legal even automatically formats legal citations.
  Completely control the PC by voice
  In addition to entering text and data into virtually any Microsoft Windows-based application by
  voice, users can also navigate the computer desktop with little or no use of their hands.
  Users simply speak standard voice commands that prompt the computer to perform an action.

  Voice commands let users control and command most basic applications and navigate screens
  and menus by voice. Users can command and control the computer desktop by voice: that
  means launch applications, open files, navigate menu items, manage e-mail, or work on the
  Web. For example, a user can say, “Open Microsoft Word” or “Create new document.”
  Automate even complex workflows with voice commands
  Dragon Legal includes more advanced speech recognition capabilities that enable customized
  commands. These commands, called macros, automate complex or repetitive activities by
  consolidating multiple tasks into simple voice commands. Users can automatically execute
  activities such as completing a form, e-mailing a document or cutting and pasting text from one
  file to another. By customizing Dragon Legal with customized macros, <Customer> will yield
  even further productivity gains.

  Streamline transcription workflow
  One of the key product features that enables Dragon Legal to significantly reduce transcription
  costs and turnaround time is the Auto-Transcribe Folder Agent. This tool enables the audio and
  the transcribed text of a digital voice recording to be sent to a transcriptionist for review.
  Effectively managing text and synchronized audio flow for third-party review streamlines the
  process of correcting another person’s text.


  Solution Benefits
  With proper implementation and training, Dragon NaturallySpeaking software will provide
  <Customer> with the following benefits:
      Improve productivity of attorneys and support staff
      Improve turnaround time on documentation
      Eliminate outside transcription costs
      Record billable time in the system faster
      Streamline the existing document creation process with custom voice commands
      Automate transcription using digital recorders




 NUANCE COMMUNICATIONS, INC.                                                                  Version 1.0
 Dragon NaturallySpeaking Proposal      CONFIDENTIAL -- Page 6 of 15                     March 20, 2012
<Customer Name>
<Application Name>




  Deployment Methodology
  Based on our 10+ year history of successful enterprise speech deployments, Nuance has
  developed an effective deployment methodology that has delivered proven results for
  organizations in multiple fields. The methodology covers the four critical areas of a planned
  deployment: Discover, Design, Realize and Optimize.
  Discover
  Nuance and <Customer> will kick-off the project with a discovery phase that will focus on
  understanding how best to leverage Dragon to enhance the current daily workflow of the legal
  staff.
  Design
  The Nuance team will work with <Customer> to design the implementation process for this
  project. Nuance will train <Customer> employees to be able to perform installation, training,
  application integration via macros, and basic end user support for its legal users.
  Realize
  During the realization phase, Dragon Legal will be rolled out to a small group of users. The
  information gained through the discovery and design phases will be deployed to this user group.
  Training of the end users is a critical part of this phase to ensure that the users have proper
  knowledge to maximize the benefits derived from the software.
  Optimize
  Based on knowledge gained throughout the initial stages of the deployment, refinements will be
  made to optimize the implementation prior to taking the software out to a larger audience. Ongoing
  training and support continues during this phase of the deployment to ensure the long-term success
  of end users.




 NUANCE COMMUNICATIONS, INC.                                                                  Version 1.0
 Dragon NaturallySpeaking Proposal      CONFIDENTIAL -- Page 7 of 15                     March 20, 2012
<Customer Name>
<Application Name>




  Roles, Responsibilities and Milestone Deliverables

  Each phase of the Dragon deployment methodology is comprised of specific activities and
  deliverables to ensure the overall success of the installation. The table below highlights critical
  path tasks and their owners. Although this outline is not intended to be a complete record of the
  deployment’s required tasks, it provides a common understanding of each party’s
  responsibilities and includes the key actions required for each stage of the deployment.

            Nuance             <Customer>                               Task Description
                                                                         DISCOVER PHASE
            Participate              Participate                          Discovery Meeting
                                                            Review Dragon IT Administrator’s Guide and
                                                           Checklist with IT contact. Confirm network and
            Participate              Participate
                                                        hardware requirements for Dragon NaturallySpeaking,
                                                                     including digital recorders
                                                             Confirm the applications (email/Word/etc.), and
                                                          workflows used by the <Customer> and determine
              Support            Responsible
                                                             how they will integrate with Dragon; outline the
                                                        potential workflows that can be streamlined by Dragon
                                                            Identify users and internal support (IT, Trainers);
                                 Responsible                   <Customer> communicates the project and
                                                              expectations to the proposed user community
                                                              Provide a list of commonly used terminology,
              Support            Responsible                   acronyms, and phrases that are particular to
                                                                        <Customer>’s operations
                                                           Provide examples of text (briefs/documents/email)
              Support            Responsible
                                                          that are representative of what the users will dictate
                                                         Identify the specific goals and success metrics of the
              Support            Responsible
                                                                           Dragon deployment
                                                                           DESIGN PHASE
                                                         Obtain and install any additional required hardware.
                                 Responsible
                                                       (i.e., digital recorder and required software), RAM, etc.
                                                        Deliver Dragon Legal software and headsets, as well
           Responsible                                     as learning materials (workbook, skills checklist,
                                                                        feedback guidelines)
                                                         Install Dragon on all participant computers (laptops
              Support            Responsible
                                                                            and desktops)
              Support            Responsible             Test Sound Cards on all individual laptops/desktops
                                                          Conduct Administration and Training department
           Responsible               Participate
                                                             Training (include at least one end-user)
           Responsible                Support          Develop, implement and install custom vocabulary
                                                       Develop, implement and install custom voice macros
           Responsible                Support
                                                       (and document templates, as warranted)
                                                                          REALIZE PHASE
           Responsible               Participate               Conduct participant training, by location
              Support            Responsible                           Begin production usage

 NUANCE COMMUNICATIONS, INC.                                                                                   Version 1.0
 Dragon NaturallySpeaking Proposal                 CONFIDENTIAL -- Page 8 of 15                            March 20, 2012
<Customer Name>
<Application Name>



            Nuance             <Customer>                          Task Description
                                                        Conduct weekly review of participant usage, by
             Joint                 Joint            location (specify: by webmeeting? Who attends: users
          Responsibility        Responsibility       + trainers + an IT rep? Who collects the participants’
                                                                           feedback?)
                                                                      OPTIMIZE PHASE
                                                    Report new possible refinements (custom commands,
                                 Responsible          vocabulary edits, template text, etc.), as well as
                                                             difficulties or problems to Nuance
                                                      Identify and refine implementation enhancements
           Responsible               Support            (additional macro customization, vocabulary,
                                                                        templates, etc.)
                                                     Consult with internal trainers to help overcome any
           Responsible               Support
                                                      barriers to productivity that users may encounter
             Joint                 Joint             Conduct review of goals and success metrics each
          Responsibility        Responsibility                           quarter




  Next Steps
  Nuance looks forward to discussing this proposal with you to help determine the best option for
  <Customer>. Nuance’s goal is to be recognized as a partner that is committed to helping
  <Customer> reduce the time and cost generally associated with document
  creation/transcription and to dramatically improve productivity for both lawyers and support staff.




 NUANCE COMMUNICATIONS, INC.                                                                             Version 1.0
 Dragon NaturallySpeaking Proposal             CONFIDENTIAL -- Page 9 of 15                         March 20, 2012
<Customer Name>
<Application Name>




  Appendix A: Pricing
  Pricing
                                                License      List Price    Volume     Total List
         Product Description          Part #    Quantity      Per Unit     Discount     Price
                                                                             Price


    Dragon NaturallySpeaking
                                      A509A-
    Legal Solutions V10 OLP                        XX          $XX           $XX        $XX
                                     GE0-10.0
    Level B

    Dragon NaturallySpeaking
    Legal Solutions 1-yr              A509A-
                                                   XX          $XX           $XX        $XX
    Technical Support OLP            GF3-10.0
    Level B
    Dragon NaturallySpeaking
    Legal Solutions 1-yr              A509A-
                                                   XX          $XX           $XX        $XX
    Upgrade Assurance OLP            GF7-10.0
    Level B


                                      TRN-
    Dragon Training                                XX          $XX           $XX        $XX
                                      DRAG



    Quotation Total                                                                     $XX




  Timeframe
  Upon acceptance of this proposal, Nuance and <Customer> will schedule a mutually agreed-on
  project kickoff meeting to assist <Customer> in the development of a timeline and project plan.
  This proposal is valid and can be accepted by <Customer> until <add 30 days from date
  submitted or choose a date by which you require the customer to respond, such as an
  end of month or quarter date>.




 NUANCE COMMUNICATIONS, INC.                                                                       Version 1.0
 Dragon NaturallySpeaking Proposal         CONFIDENTIAL -- Page 10 of 15                    March 20, 2012
<Customer Name>
<Application Name>




   Appendix B: Return on Investment Analysis
  [Insert results of ROI worksheet here]




 NUANCE COMMUNICATIONS, INC.                                             Version 1.0
 Dragon NaturallySpeaking Proposal   CONFIDENTIAL -- Page 11 of 15   March 20, 2012
<Customer Name>
<Application Name>




  Appendix C: Support and Training Guidelines
  Support
  The Technical Support Program yields a dedicated support phone number to call in order to
  access Nuance’s top-tier Level 3 support based in the United States. Customers are allowed to
  have two named contacts call into the support line for an unlimited number of incidents per year.
  This Technical Support component covers all product issues including Network
  Deployment/Installation support. This TSUM component may also be renewed on an annual
  basis at the then current tier of the program as defined by the number of licensed users.

  Upgrade Assurance entitles the <Customer> access to all updates and upgrades to the
  licensed software for the term of one year. The cost of upgrade assurance is based upon the
  number of licenses purchased for a particular product. Once upgrade assurance is purchased
  for a product, it must also be purchased for any additional licenses of that product going
  forward.

  Training
  As part of our training offering, Nuance recommends two levels of training to its enterprise
  customers.

  Train-the-trainer/Administrator Training – Organizations with fully-staffed training organizations
  can choose to elect a train-the-trainer strategy, whereby Nuance focuses its training resources
  on ensuring your internal training team has the skills to broadly work directly with your lawyers
  and support staff.

  Generally delivered to Help Desk, Field Support and In-house training teams, the train-the-
  trainer/Administrator training is designed to provide our customers with the necessary Dragon
  knowledge to effectively support their Dragon user base on an enterprise level. Training
  agendas are customized to fit the specific needs and expected role of the individuals involved.
  Topics range from basic best practices for Dragon use to advanced topics covering application
  customization, installation and support, etc.

  End-User Training
  End-user training is Nuance’s recommended approach for ensuring high adoption and
  productivity rates of both layers and support staff. Nuance or authorized certified value-added
  resellers deliver a one-on-one training experience to each user. Our certified trainers will work
  with your lawyers and support staff in a hands-on session (in-person or via webinar) covering
  the essential skills needed to incorporate speech into the daily work of the organization.

  Training agenda topics include: an overview of Dragon NaturallySpeaking; creating a User
  Profile; review of user interface and microphone use; dictation basics, correction, editing and
  formatting; vocabulary customization; voice commands; and the creation of basic custom
  commands. Digital recorder training is optional.




 NUANCE COMMUNICATIONS, INC.                                                                     Version 1.0
 Dragon NaturallySpeaking Proposal      CONFIDENTIAL -- Page 12 of 15                     March 20, 2012
<Customer Name>
<Application Name>



Appendix D: Hardware Recommendations and System
Requirements
Components of a Dragon Solution

        Client Software: Dragon NaturallySpeaking Legal
        Audio Peripherals: Dragon supports multiple dictation sources, including both traditional
         microphone headsets and wireless/Bluetooth headsets. The system also supports audio
         input from digital voice recorders.
        Enterprise Resources: Enterprise resources, including server and storage resources,
         back-end system integration, end-user support, and data and profile maintenance
        Nuance Professional Services: Includes planning, installation, customization, training, and
         support

Recommended System Requirements for Dragon NaturallySpeaking

Below please find a list of the recommended system requirements for Dragon NaturallySpeaking.
Speech recognition software in general is processor and memory intensive, and, generally
speaking, the faster the processor, the better the performance. User desktops that require multiple
applications running at the same time will also benefit from having more RAM on their system.
(The computer’s sound card is another critical factor that can affect performance.)

        1 GHz Processor or greater
        1 GB RAM or greater
        1 GB free hard disk space
        Microsoft® Windows® XP (SP1 or higher) Home and Professional, 2000 (SP4 or higher)
        Creative® Labs Sound Blaster® 16 or equivalent sound card supporting 16-bit recording
        Microsoft® Internet Explorer 5 or higher
        CD-ROM drive (required for installation)
        Speakers (required for playback of recorded speech and text-to-speech features)

Optional Hardware:

If users already make use of a headset for their telephone, a mixer can be implemented to allow
the user to leverage the same headset for both their telephone and PC rather than switching
headsets when using the phone or dictating to Dragon.
     Andrea Electronics 3-Way Personal Computer Telephone Interface (PCTI)
     Plantronics MX-10 Amplifier
Retail value of these devices is approximately $90/unit.

[Include digital voice recorder information if appropriate]




 NUANCE COMMUNICATIONS, INC.                                                                  Version 1.0
 Dragon NaturallySpeaking Proposal      CONFIDENTIAL -- Page 13 of 15                    March 20, 2012
<Customer Name>
<Application Name>




  Appendix E: Nuance Communications Vendor Profile

  Company
  Nuance is the leading provider of speech, text and imaging solutions for businesses and
  consumers around the world. Our technologies, applications and services make the user
  experience more compelling by transforming the way people interact with information and how
  they create, share and use documents. Every day, millions of users and thousands of
  businesses experience Nuance by calling directory assistance, requesting account information,
  dictating patient records, searching the mobile web by voice, telling a navigation system their
  destination, or digitally reproducing documents that can be shared and searched. Making each
  of those experiences productive and compelling is what Nuance is all about.

  Key Facts
          Nuance has achieved organic growth between 15 and 20 percent, before acquisition, in
           each of the last three years
               o Estimated FY 2009 revenue: $$1,011 million to $1,135 million (Source: Nuance)
               o FY 2008 revenue: $919 million
               o FY 2007 revenue: $613 million
               o FY 2006 revenue: $401 million
               o FY 2005 revenue: $232 million
          Nuance has experienced approximately 50 percent compound annual revenue growth
           since 2001
          Nuance employs more than 6,000 people worldwide
          Nuance maintains a strong balance sheet with approximately $235 million in cash and
           securities
          Nuance has met or exceeded its earnings projections for 13 straight quarters

  Pervasive Solutions
          More than two-thirds of the Fortune 100 use Nuance solutions
          Nuance automates more than 8 billion caller interactions each year
          Nuance has deployed more than 3,000 customer care solutions powered by speech
          Nuance has delivered mobile speech in more than 250 million devices to date
          One billion mobile devices will include Nuance speech technology within 3 years
          Nuance has shipped its predictive text in approximately 300 million mobile phones
          Each of the 5 largest handset manufactures rely on Nuance solutions
          The world’s top 10 carmakers are Nuance customers
          Each of the top 10 personal navigation device manufacturers use Nuance speech
          More than 21 million consumers and professionals use Nuance Productivity applications
          Our dictation solutions put words onto paper faster than 99% of the people that type
          More than 3,000 hospitals and 250,000 physicians use our dictation solutions




 NUANCE COMMUNICATIONS, INC.                                                               Version 1.0
 Dragon NaturallySpeaking Proposal     CONFIDENTIAL -- Page 14 of 15                   March 20, 2012
<Customer Name>
<Application Name>


  Market & Products
  Nuance maintains the world’s most comprehensive and pervasive portfolio of speech, text and
  imaging products that are backed by the expertise of our professional services organization and
  a global partner network.

  Nuance speech solutions make the user experience more compelling and expand business
  potential. Through its dictation, mobile and call center speech solutions, Nuance offers the
  world’s premier portfolio of speech technologies, expertise and solutions that transform the way
  people interact with businesses, information and devices. Today, thousands of companies and
  millions of users around the world depend on Nuance speech solutions to deliver vital
  information, increase productivity and conduct business.

  Nuance’s healthcare solutions provide comprehensive dictation and transcription solutions and
  services that improve the way patient data is captured, processed and used changing the way
  people work with medical information. Nuance’s speech-driven clinical documentation systems
  support all physician workflow processes, dramatically reduce operating costs by driving down
  transcription and overhead expense, improve patient care via complete documentation and
  faster results delivery, and increase revenue by reducing length of stay and maximizing
  reimbursement. Today, hundreds of thousands of clinicians in hospital, physician practice and
  specialty provider settings rely on systems powered by Nuance to rapidly document electronic
  patient records.

  Nuance’s imaging solutions, through unrivaled features, accuracy and performance, eliminate
  barriers to productivity by automating a range of document processes – increasing productivity,
  saving time and reducing costs. With products for enterprises, small-to-medium-sized
  businesses and home offices, the company’s imaging solutions are used to put the power of
  PDF on every business desktop; convert paper and PDF into documents that can be easily
  edited; and simplify scanning and document management using multifunction scanners and
  networked digital copiers.

  Partners
  Nuance has grown through a commitment to open solutions and building a partner network that
  spans all areas of the business and multiple geographies. Today, through its various channels
  and partner programs, the company maintains strategic relationships with hundreds of leading
  companies – including Accenture, Avaya, Bosch-Blaupunkt, Cerner, Cisco, Dell, Delphi, GE,
  Genesys, Hewlett-Packard, Intel, McKesson, Microsoft, Nortel, Sony, Visteon and Xerox – that
  help bring Nuance technologies, applications and solutions to global markets.

  Global Presence
  Nuance is a truly global organization, with capabilities and a worldwide commitment that can
  address a spectrum of customers, lower implementation costs and reinforce leadership in our
  communities worldwide. The company has more than 35 regional offices, with a significant
  international presence in Australia, Belgium, Brazil, Canada, Germany, Hungary, Israel, Japan
  and the United Kingdom. With more than half of the organization residing outside of the United
  States and a sales presence in more than 70 countries, the company can deliver solutions to
  numerous local markets and bring global perspective and capabilities to its solutions. Nuance
  has its corporate headquarters in Burlington, Massachusetts and its international headquarters
  in Merelbeke, Belgium.

 NUANCE COMMUNICATIONS, INC.                                                                Version 1.0
 Dragon NaturallySpeaking Proposal     CONFIDENTIAL -- Page 15 of 15                   March 20, 2012

				
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