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					HEMANATHAN NARAYANASAMY



 Contact Details


 Address                  : No.33 Jalan Selampit 26,Taman Klang Jaya,, Klang, 41200, Selangor, Malaysia
 Telephone No.            : --
 Mobile No.               : 0165489731
 Email                    : heman_mj29@yahoo.com


 Personal Particulars


 Age                      : 28 years
 Date of Birth            : 29 october 1983
 Nationality              : Malaysia
 Gender                   : male
 Marital Status           : married
 IC No.                   : 831029-08-6379


 Qualification


 Qualification            : SPM
 Field of Study           : Arts and Technical
 Major                    :-
 Institute/school         :SMK Tok Perdana Sitiawan
 CGPA                     :-
 Year                     :2001


 Experience


 Experience Level         : 2 year

 Employment History

 Company Name             : City Link Express
 Position Title           : Customer service Assistant
 Position Level           : Supervisor 3 Grade H
 Specialization           : Trace and Tracing
 Industry                 : Courier
 Duration                 : 2010-until now
 Monthly Salary           : RM 1600
 Work Description         :

 RERESPONSIBILITIES

 Ensure that shipment reach the destination on the time.
 Attend phone calls cum customer service
 Talk to the customers about their need
 Monitor trace and tracing team
 Prepare training for the new staffs




Copyright 1996-2009, JobStreet.com. All rights reserved.
HEMANATHAN NARAYANASAMY



EXPERIENCES GAINED:

 Company Name                : Singapore Changi Airport
 Position Title              : Customer Service Agent
 Position Level              : Assistant
 Specialization              : service
 Industry                    :-
 Duration                    : 2008-2010
 Monthly Salary              : SGD1300.00
 Work Description            :

 RERESPONSIBILITIES

 Checking customers passport and visa.
 Attend phone calls cum customer service
 Talk to the customers about their needs




 Skills
(Proficiency: Advanced - Highly experienced; Intermediate - Familiar with all the basic functionalities;
Beginner - Just started using or learning the skill)

  Skill                                                                    Years                   Proficiency
 ---------------------------------------------------------------------------------------------------------

  Courier/customer servic                                                   3                      Beginner


 Languages
(Proficiency: 0=Poor - 10=Excellent)

  Language                                Spoken                     Written
 -------------------------------------------------------------------------------------
  Bahasa Malaysia                        10                10
  Tamil                                   10               10
  English                                 6                6




 Text Resume / Additional Info


CAREER OBJECTIVE:
To use my skills and education to contribute towards developing and expanding business opportunities, with
the chance to advance to a management role in future.



 _____________________________________________________________________________________
 Availability : Anytime


 Job Preferences


 Expected Monthly Salary : MYR 1800



Copyright 1996-2009, JobStreet.com. All rights reserved.
HEMANATHAN NARAYANASAMY



 Willing to Travel        : No
 Willing to Relocate      : No
 Possess Own Transport    : Yes


 References


 Name                     : Ms.Ryna
 Relationship             : Superior
 Position                 : customer service executive
 Company                  : city link
 Telephone                : 016-5410536
 Email                    :-

 Name                     : Mr Maniyarasu
 Relationship             : Supervisor
 Position                 : Customer Service Supervisor
 Company                  : Singapore Changi Airport
 Telephone                : 02-91304389
 Email                    :-




Copyright 1996-2009, JobStreet.com. All rights reserved.

				
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