511NY Statewide Transit Trip Planner

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					           511NY
Statewide Transit Trip Planner

     Sustaining and Building on
 Integrated Multi-Agency Statewide
         Transit Information


                     Jim Davis
     New York State Department of Transportation
              Statewide Policy Section
511NY - Long-Distance Passenger
       Travel Information


• Statewide One-Stop for multi-modal
  information
• Transit Trip Planner from Buffalo to
  Montauk (and Bridgeport to
  Princeton)
• Schedule Data Repository –
  Building Block for Next Generation
  Transit Service Information Portal.
     511 NY Deployment Status
                     IVR Phone System
•   Nuance Speech Recognition
•   Integrated Multi-Modal / Multi-Agency
•   Database Driven Fully Automated IVR-Menu Structure
     – Real-time Incident Reporting
     – Call transfer
     – Floodgate messages for ETO and special events
•   Customized ‘trees’ for each of nine calling regions

                           Website
•   Traffic Conditions (Incidents, construction, traffic
    cameras, speed, weather)
•   Transit Conditions (Incidents, construction)
•   Statewide Multi-Agency Transit Trip Planner
•   Rideshare opportunities
•   Travel Links (CVO, Bicycling, Tourism)
511 Calling Regions
         Regional Content
•Benefits of Information Sharing:
      Input for content and enhancements
       Regional “Special Events” with transportation impacts
       Customized Modal Information
      Regional nuances and customizations
       Aliases, hot spots

•Extensive Multi-Modal Content
      Regionally Relevant
       Traffic Conditions
           Bridge and Border Crossing information
       Public Transportation Providers
           Paratransit, Ferries, Bus, Commuter Rail and Bus
       Amtrak
       Airports (and Airport Access)
       Rideshare Services
       Bicycle
 Home Page
www.511NY.org
511 NY Traffic
Special Events
Active and Planned Construction




         Insert Construction Image

       Insert Construction Image
Traffic Cameras
Camera Images
    Transit Incidents
Via Regional Architecture
Winter Travel Advisory
511 Transit Trip Planner
511NY – Expands TRIPS123 Transit
    Itinerary Planner Function
            Statewide
       Transit Trip Planner
• Transit Itinerary Planning System
     Statewide
        AMTRAK pilot
        80 Fixed Route Carriers by Summer 2009
Park & Ride Information
Rideshare
Planned 2009 Enhancements
 ‘My 511’ phone service
 Map and video based distribution of travel info to
 mobile devices
 RSS and XML feeds
  • ISP Partnerships
 Real time Bus AVL pilot
 Travel Time
 Statewide SmartNET deployment
 Weather forecast service pilot for phone
  • Route-based
 Improved promotion of state and regional ‘travel and
 tourism’
  • Snowmobile Maps
  • GIS coded trail-head parking
511NY – Expands TRIPS123 Transit
    Itinerary Planner Function
            Statewide
 What Did We Learn Here?

• Demonstrated Need for a More
  Flexible Sustainable, Distributed
  Approach to Managing and
  Exchanging Service Data
Schedule Data Predicament – Within The Agency

                      Driver           Budget
                  Picks and Bids      Estimate

    Driver
  Instructions
    Paddle

                                                     Sign/Shelter
                                                      Inventory
                                                      Database

  Vehicle
   Block                      Scheduling                            Construction
Assignments                                                           Impacts
                              Department

                                                         GIS


Hard Copy
Timetables




   Stop Level
      Ride
    Guides
                    Agency                ITS
                    Website           Applications
Schedule Data Predicament
                                                                                                                MPO
                                            Telephone
                                              Agent
                                           Systems (IVR)                                              ing
                                                                                                    el
                                                                                                  od
                                                                                                 M
      AVL                                                                                   d
                                                                                          an
     System                                                                              m
                                           This stop will be served                D   e
                                                                                                         ase
                                                                                                                 FTA
                                           at the following times
                                                                                                    a tab
                                                                                            s   it D
              Is the bus on time?                                                       ran
                                                                                 al T
                                                                             tion
                                                                           Na
                                                                                                                          How Much Service is
                                                                                          eption               Regional
 Timetable         What serves my stop?                                        Status/Exc                                 available where?
 Ride-Guide
                                                 Carrier A                  17a
                                                                                                                 ITS
 Publishing                                                                Lev Repo
                                                                              el A rting
                                                                                  nal
                                                                                     ysis Corrid
                                                                                         - IT or-
                                                                                             S
         Is my stop next?
                                                                                Let me know
                                                                                when your                      StateDOT
 On-Board                                                                       service
Annunciator                                                                     changes…
                                                        When will the
                                                        next 3 buses
               How much should
               this transfer cost?
                                                        arrive?                  Carriers
                                            Which trip did                       B, C, D
                                            this passenger
                                            take?
      Fare
    Collection
                                     Automated
                                                             Bus Arrival
                                     Passenger
                                                              Display
                                      Counter
Most Significant Challenge of
 Multi-Agency Transit Trip
           Planner
• Maintaining consistent supply of
  current accurate schedule data from
  multiple independent agencies.

• Avoid introducing ANOTHER single
  purpose application that requires
  transit agencies to maintain another
  redundant set of schedule data.
Schedule Data Profile (SDP) &
   Web Data Maintenance
      System (WDMS)
 • Tools to supply service/schedule data to 511NY

 • SDP – Provide a robustly defined XML exchange
   format to permit agencies with existing schedule
   systems to develop a standard export file serving
   multiple downstream ITS applications, including 511

 • WDMS for agencies that don’t have scheduling
   systems. User-friendly, browser-based schedule data
   management tool that combines Google Mapping
   and SDP formatted data
Schedule Data Profile Standard
            (SDP)
 Open SDP XML Schema and
Tools to Support Development
          of Export
                                                                                SDP
                                                                            @Sched Version

  Agency                                                                        Transit                            Transit Gazetteer                            Transit
                                            Service
Registration                                                                    Network                                (Places)                                Facilities

               Schedule
                                                         Trip                                Pattern                               Location                                 Transit Facility
               Revision

                           Route Depot                               Trip                                Transit Point
                                                                                                                                            Relative Location                            Plant Component
                             Version                                 Time                                   Events

                                                                                                         Transit Path
               Agency                                   Notes                                                                      Timepoint                                   Amenity
                                                                                                           Events


                Route                                   Block                             Transit Path                          Transfer Cluster                                Portal


                          Route Direction                          Block Time                                                                  ConnectionSeg                 Transit Stop


                                                        Event
                        Timetable Header                                                                                                                                                 Track Association
                                                      Connection

                                                                                                                                                                        Passenger Access
          Route Grouping
                                                                                                                                                                           Component


                Depot                                                                                                                                                           Track


                           Service Area


         Organization Unit


               Day Type
Web Data Maintenance System

• Uses SDP as data structure

• Web-based forms and maps to support management
  of schedule data

• Provides SDP XML export feature that agencies can
  use to supply schedule data for other application (GIS,
  Timetable publishing, AVL/APC, etc.)
Web Data Maintenance System
(WDMS) Map Editing Interface
Browser-Based Forms for
  Managing Schedules
   Vision for a Next Generation
Transit Service Information Portal

• A multi-agency information portal
  will enable the efficient flow of
  transit service information
  supporting operations, planning
  and customer information for all
  systems in New York within and
  among agencies and to the public
  via 511 and other innovative 3rd
  party information applications.
 How can a TSIP Define and
 Support the Next Steps in
   Transit Information?
• Build on the 511NY data repository as an in-
  place asset containing consistent, current and
  accurate multi-agency schedule data.
• Incorporate new streams of information AVL,
  APC, AFC…
• Support exchange of operational and planning
  info among operators and to the public?
• Make consistent and useful information
  available to a broader array of public
  information outlets (Google Transit, Where is
  the Bus, etc.)?
Multi-Agency Data Portal
  Third-Party Outlets
                                       Vision for a
                    Next Generation Transit Service Information Portal
Web Data Maintenance
      System                                                   511(s)


  Ad-Hoc /Emergency                          Trip
                                           Planner         Multi-Operator
   Scheduling Tools
                                                              Exchange
                                                      (Operations/Coordination)
    Real-Time Info
   Location/ETA Info                   Next                  Integrated
     Transcom RA
                                    Generation              Vendor Apps
                                      Transit             (AVL/APC/AFC)
     Multi-Agency                     Service
      Fare Info                                        Third Party Information
                                    Information
                                       Portal                  Outlets
                                                           FOIL Requests
  Connecting Modes
       Detail                                              Planning MPO
                                                       Performance Reporting
  Facility Navigation                                       Agency GIS
         Detail                    SDP
(ADA, Park & Ride, etc.)           Plus
                                                        Open Source Apps
                                                        Timetable Publisher
        OTHER
   Transit Information and Data
           Industry Scan

• Data Topics
  – Regional Transit Planning
    • What Transit Service Information are
      needed to support current and emerging
      planning tools
  – Current Transit Service Status
    • Real Time Information – ETA & Schedule
      Adherence
    • Ad Hoc Schedules
    • Incident reporting
  – Fare Data
    • Supports Regional “Fare Calculator”
   Transit Service Information
              Portal
       Project Objectives
• Develop a Multi-Agency Consensus
  on shared content and standards
  – Schedule Data (SDP)
  – Fare Data
  – Planning Data
  – Real-Time Data
• Define Technical, Security and
  Functional Requirements for a Multi-
  Agency Portal