"511NY Statewide Transit Trip Planner"
511NY Statewide Transit Trip Planner Sustaining and Building on Integrated Multi-Agency Statewide Transit Information Jim Davis New York State Department of Transportation Statewide Policy Section 511NY - Long-Distance Passenger Travel Information • Statewide One-Stop for multi-modal information • Transit Trip Planner from Buffalo to Montauk (and Bridgeport to Princeton) • Schedule Data Repository – Building Block for Next Generation Transit Service Information Portal. 511 NY Deployment Status IVR Phone System • Nuance Speech Recognition • Integrated Multi-Modal / Multi-Agency • Database Driven Fully Automated IVR-Menu Structure – Real-time Incident Reporting – Call transfer – Floodgate messages for ETO and special events • Customized ‘trees’ for each of nine calling regions Website • Traffic Conditions (Incidents, construction, traffic cameras, speed, weather) • Transit Conditions (Incidents, construction) • Statewide Multi-Agency Transit Trip Planner • Rideshare opportunities • Travel Links (CVO, Bicycling, Tourism) 511 Calling Regions Regional Content •Benefits of Information Sharing: Input for content and enhancements Regional “Special Events” with transportation impacts Customized Modal Information Regional nuances and customizations Aliases, hot spots •Extensive Multi-Modal Content Regionally Relevant Traffic Conditions Bridge and Border Crossing information Public Transportation Providers Paratransit, Ferries, Bus, Commuter Rail and Bus Amtrak Airports (and Airport Access) Rideshare Services Bicycle Home Page www.511NY.org 511 NY Traffic Special Events Active and Planned Construction Insert Construction Image Insert Construction Image Traffic Cameras Camera Images Transit Incidents Via Regional Architecture Winter Travel Advisory 511 Transit Trip Planner 511NY – Expands TRIPS123 Transit Itinerary Planner Function Statewide Transit Trip Planner • Transit Itinerary Planning System Statewide AMTRAK pilot 80 Fixed Route Carriers by Summer 2009 Park & Ride Information Rideshare Planned 2009 Enhancements ‘My 511’ phone service Map and video based distribution of travel info to mobile devices RSS and XML feeds • ISP Partnerships Real time Bus AVL pilot Travel Time Statewide SmartNET deployment Weather forecast service pilot for phone • Route-based Improved promotion of state and regional ‘travel and tourism’ • Snowmobile Maps • GIS coded trail-head parking 511NY – Expands TRIPS123 Transit Itinerary Planner Function Statewide What Did We Learn Here? • Demonstrated Need for a More Flexible Sustainable, Distributed Approach to Managing and Exchanging Service Data Schedule Data Predicament – Within The Agency Driver Budget Picks and Bids Estimate Driver Instructions Paddle Sign/Shelter Inventory Database Vehicle Block Scheduling Construction Assignments Impacts Department GIS Hard Copy Timetables Stop Level Ride Guides Agency ITS Website Applications Schedule Data Predicament MPO Telephone Agent Systems (IVR) ing el od M AVL d an System m This stop will be served D e ase FTA at the following times a tab s it D Is the bus on time? ran al T tion Na How Much Service is eption Regional Timetable What serves my stop? Status/Exc available where? Ride-Guide Carrier A 17a ITS Publishing Lev Repo el A rting nal ysis Corrid - IT or- S Is my stop next? Let me know when your StateDOT On-Board service Annunciator changes… When will the next 3 buses How much should this transfer cost? arrive? Carriers Which trip did B, C, D this passenger take? Fare Collection Automated Bus Arrival Passenger Display Counter Most Significant Challenge of Multi-Agency Transit Trip Planner • Maintaining consistent supply of current accurate schedule data from multiple independent agencies. • Avoid introducing ANOTHER single purpose application that requires transit agencies to maintain another redundant set of schedule data. Schedule Data Profile (SDP) & Web Data Maintenance System (WDMS) • Tools to supply service/schedule data to 511NY • SDP – Provide a robustly defined XML exchange format to permit agencies with existing schedule systems to develop a standard export file serving multiple downstream ITS applications, including 511 • WDMS for agencies that don’t have scheduling systems. User-friendly, browser-based schedule data management tool that combines Google Mapping and SDP formatted data Schedule Data Profile Standard (SDP) Open SDP XML Schema and Tools to Support Development of Export SDP @Sched Version Agency Transit Transit Gazetteer Transit Service Registration Network (Places) Facilities Schedule Trip Pattern Location Transit Facility Revision Route Depot Trip Transit Point Relative Location Plant Component Version Time Events Transit Path Agency Notes Timepoint Amenity Events Route Block Transit Path Transfer Cluster Portal Route Direction Block Time ConnectionSeg Transit Stop Event Timetable Header Track Association Connection Passenger Access Route Grouping Component Depot Track Service Area Organization Unit Day Type Web Data Maintenance System • Uses SDP as data structure • Web-based forms and maps to support management of schedule data • Provides SDP XML export feature that agencies can use to supply schedule data for other application (GIS, Timetable publishing, AVL/APC, etc.) Web Data Maintenance System (WDMS) Map Editing Interface Browser-Based Forms for Managing Schedules Vision for a Next Generation Transit Service Information Portal • A multi-agency information portal will enable the efficient flow of transit service information supporting operations, planning and customer information for all systems in New York within and among agencies and to the public via 511 and other innovative 3rd party information applications. How can a TSIP Define and Support the Next Steps in Transit Information? • Build on the 511NY data repository as an in- place asset containing consistent, current and accurate multi-agency schedule data. • Incorporate new streams of information AVL, APC, AFC… • Support exchange of operational and planning info among operators and to the public? • Make consistent and useful information available to a broader array of public information outlets (Google Transit, Where is the Bus, etc.)? Multi-Agency Data Portal Third-Party Outlets Vision for a Next Generation Transit Service Information Portal Web Data Maintenance System 511(s) Ad-Hoc /Emergency Trip Planner Multi-Operator Scheduling Tools Exchange (Operations/Coordination) Real-Time Info Location/ETA Info Next Integrated Transcom RA Generation Vendor Apps Transit (AVL/APC/AFC) Multi-Agency Service Fare Info Third Party Information Information Portal Outlets FOIL Requests Connecting Modes Detail Planning MPO Performance Reporting Facility Navigation Agency GIS Detail SDP (ADA, Park & Ride, etc.) Plus Open Source Apps Timetable Publisher OTHER Transit Information and Data Industry Scan • Data Topics – Regional Transit Planning • What Transit Service Information are needed to support current and emerging planning tools – Current Transit Service Status • Real Time Information – ETA & Schedule Adherence • Ad Hoc Schedules • Incident reporting – Fare Data • Supports Regional “Fare Calculator” Transit Service Information Portal Project Objectives • Develop a Multi-Agency Consensus on shared content and standards – Schedule Data (SDP) – Fare Data – Planning Data – Real-Time Data • Define Technical, Security and Functional Requirements for a Multi- Agency Portal