Nonverbal Communication - PowerPoint - PowerPoint by Luk39cn2

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									Nonverbal Communication
• Nonverbal communication: A message
  expressed by nonlinguistic means.
• How does nonverbal communication work for
  us? Against us?
• Does all nonverbal behavior have
  communicative value?
• Can we control our nonverbals?

Research:
• DePaolo: People who don’t use nonverbals are
  considered dull, aloof, uneasy, deceptive
• Researchers argue that unintentional behavior
  should not “count” as part of a communication
  exchange
Obvious Types of Nonverbal Communication

   •How do we feel when someone doesn’t make
                    eye contact?
                                     • use too
    •What do we infer about people who Face and eyes
            many hand gestures? Too few?
                                     • Body movement
       •What messages do we read into a firm
           handshake? A weak handshake?
                                     • eliciting
   •What is an example of paralanguageTouch
     a different message from what is intended?
                                     • Voice
   •What stereotypes arise out of paralanguage? and
                                paralanguage (the
                                “way” we say
                                something)
     Less Obvious Types of Nonverbal
             Communication


• Chronemics—Someone who can make you
  wait
• Physical attractiveness: Clothing, personal
  hygiene, appearance.
• Environment (the layout of a room)
• Proxemics (Edward T. Hall)
Differences Between Verbal and Nonverbal
             Communication


                     • Single versus multiple
                       channels
                     • Discrete versus
                       continuous
                     • Deliberate versus
                       unconscious
                     • Degree of impact
    Facts about Nonverbal Communication

• Nonverbal communication is
  primarily relational
• Nonverbal communication is
  ambiguous
• We “count” nonverbal
  communication anywhere as
  25%-90% more telling than
  verbal communication,
  depending on circumstance
• We jump to conclusions more
  quickly with nonverbal
  messages
Hey, taxi!     Functions of Nonverbals
             “Leakage”:
              Deceiving
         behaviors—more
         likely to play with
         personal affects.
                 What nonverbals
                do we use to       • Repeating
               indicate that a
              meeting is coming    • Substituting/emblems
                 to an end?
                  A party?          • Complementing/
                                    accenting (illustrators—
                                      running fingers
                                      through hair, snapping
                                      fingers)

                                   • Regulating
                                   • Contradicting

								
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