VIEWS: 10 PAGES: 1 POSTED ON: 3/12/2012
Greenwich Associates Recognizes Excellence in Middle Market Banking GREENWICH ASSOCIATES 2009 Excellence Greenwich 2009 Greenwich Excellence Awards for Middle Market Banking Among More Than 750 Banks Evaluated, 33 Had Distinctive Quality National Winners* Overall Satisfaction Zions Bancorp Citizens Bank TREASURY MANAGEMENT Customer Service Bank of Nevada Personal Banking — HSBC Overall Satisfaction BB&T Bank of the West Overall Satisfaction M&I Bank Bank of the West City National Bank (CA) BB&T BB&T Regions Bank BB&T Frost City National Bank (CA) HSBC Synovus Financial Commerce Bank (MO) M&I Bank Commerce Bank (MO) TD Bank TD Bank First Citizens Bank Synovus Financial First Citizens Bank Zions Bancorp Zions Bancorp & Trust (NC/VA) Whitney National Bank & Trust (NC/VA) Relationship Manager Financial Stability First Tennessee Zions Bancorp First Tennessee Performance Bank of the West Frost Product Capabilities Frost Bank of the West BB&T M&I Bank BB&T Fulton Bank BB&T BBVA Compass SunTrust Frost Harris Bancorp Capital One Bank City National Bank (CA) Synovus Financial Synovus Financial M&I Bank City National Bank (CA) Frost TD Bank Union Bank (CA) People’s United Bank (CT) M&I Bank J.P. Morgan Union Bank (CA) Zions Bancorp Pinnacle Bank PNC Financial Services Group M&T Bank Whitney National Bank Sales Specialist Performance SunTrust SunTrust RBC Centura Zions Bancorp BB&T Synovus Financial Synovus Financial Synovus Financial Accuracy of Operations Huntington National Bank TD Bank Union Bank (CA) TD Bank BB&T Wells Fargo/Wachovia UMB Bank Zions Bancorp Union Bank (CA) Frost Union Bank (CA) Credit Policy US Bank M&I Bank Whitney National Bank BB&T Whitney National Bank SunTrust Wilmington Trust Capital One Bank Zions Bancorp Zions Bancorp Regional Winners** Overall Satisfaction First Tennessee West TREASURY MANAGEMENT Whitney National Bank Northeast Pinnacle Bank Bank of Nevada Overall Satisfaction Midwest Bank of New York Mellon Synovus Financial Bank of Oklahoma Northeast Commerce Bank (MO) FNB Corporation Whitney National Bank Bank of the West People’s United Bank (CT) Harris Bancorp Fulton Bank Midwest City National Bank (CA) TD Bank M&I Bank People’s United Bank (CT) Commerce Bank (MO) Frost South UMB Bank TD Bank Harris Bancorp Union Bank (CA) BB&T West Valley National Bank Johnson Bank Zions Bancorp First Citizens Bank Bank of Nevada South M&I Bank & Trust (NC/VA) Bank of the West BancorpSouth UMB Bank First Tennessee Frost BB&T Synovus Financial Zions Bancorp Based on over 13,000 interviews with businesses with sales of $10-500 million across the country. *Comparisons are based on all banks covered across the United States. **Comparisons are based on only those banks operating in each region. Inquiries can be directed to Chris McDonnell (CMcDonnell@Greenwich.com) at Greenwich Associates — 203-629-1200
"Excellence Greenwich Associates Recognizes Excellence"