Recovering from Damaging Situations by MMeloni

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									No One is Perfect

You‘re human and part of being human means that one day you might do or say
something in the workplace that damages your reputation. You don‘t have to face this by
yourself; I can help you. Did you miss a deadline? Drink WAY too much at the company
party? Bad mouth the boss? Lose your temper in a meeting? Whatever happened, stop
stressing and start moving forward NOW. Of course you are beyond ready to move
forward aren‘t you?

Congratulations because now you are on your way to covering these and all of the
SIX steps you need so that YOU are back on track and that “oops” remains in the
past - which is exactly where it belongs!

Mistakes are a fact of life. It is the response to error that counts." -
Nikki Giovanni
The truth is most of us do face the challenge of recovering from a damaging situation. It
is how you handle the situation that defines you.

The man who makes no mistakes does not usually make anything.”
Edward J. Phelps
But what if I?

         Bad mouthed the boss and it got back to him (or her)?
         Flashed my co-workers (yes, I was drinking) and now it is up on MySpace?
         Lost my temper in a meeting?
         Missed a critical deadline?
         Delivered a product to a customer with a major bug or error?

It does not matter what you did. These SIX steps will work you through the situation and
bring you out the other side. You will pick yourself up, dust yourself you off and move
on! Note, ‗Recovering from Damaging Situations‘ is not legal advice and it is not meant
to be legal advice. It is meant to help you with the emotional and political aspects of your
damaging situation.




5318 East Second Street #413 | Long Beach CA 90803 | Phone (866) 639-0487 | Fax (562) 439-0854 | info@MargaretMeloni.com
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© Meloni Coaching Solutions, Inc.
These are the same steps that my private clients learn and use. Here is what some of
them have to say:


  ―Margaret, you really took what seemed to be a complicated situation and cut right to
  the chase. Your steps make sense and they are really working. Thank you.‖ – PJ,
  Phoenix, AZ, USA


  ―Thanks again for your help with this situation. You made learning from this tough
  situation possible and enjoyable.‖ – DP, Los Angeles, CA, USA



  ―…Just want to tell you again, how much I appreciated and got from our time
  together, I now understand what I need to do to move on…‖ – HG, San Francisco,
  CA, USA


Now ask yourself this question:

      Am I ready to get over this situation and move on?
Yes? Then let‘s get going!

Remember how you move forward is really up to you. You created this situation and you
can turn it around. Your destiny is in your hands. Thank you for allowing me to be part
of your journey.

In peace,




5318 East Second Street #413 | Long Beach CA 90803 | Phone (866) 639-0487 | Fax (562) 439-0854 | info@MargaretMeloni.com
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© Meloni Coaching Solutions, Inc.
About Margaret Meloni


In her more than 18 years in Corporate America which included
roles in Fortune 500 management, Margaret Meloni observed how
individuals who learned to cope with conflict succeeded and
recognized their full potential, while others became road blocked.
Margaret developed a passionate belief that it takes courage and skill
to be human at work and that all individuals have a responsibility to
treat each other with dignity, respect and compassion.


Motivated by her beliefs and the desire to make a difference in the lives of others,
Margaret acted on her vision by founding Meloni Coaching Solutions, Inc.


Her vision is to create a group of successful individuals who are at peace with their
authentic selves; a group of people who help and support others; a group who bring
humanity to the office and thrive because of it. Margaret sees a world where achieving
peace and achieving success go hand-in-hand.


Margaret‘s students and clients often find that what she really brings them is freedom to
bring their authentic selves to the office. As a former Information Technology Executive,
Margaret always knew her preference was for the people behind the technology. Now
Margaret brings those beliefs to individuals from many professional backgrounds. The
common thread across her client base is the desire to experience peace at work and the
recognition that peace is not absence of conflict, peace is the ability to cope with conflict.
For these people, Margaret Meloni is truly ‗A Path to Peace‘. ™

You can learn more about Margaret and her courses, programs, and products at.
MargaretMeloni.Com




5318 East Second Street #413 | Long Beach CA 90803 | Phone (866) 639-0487 | Fax (562) 439-0854 | info@MargaretMeloni.com
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© Meloni Coaching Solutions, Inc.
Recovering From Damaging Situations


Recovering From Damaging Situations .............................................................................. 6
Step 1: Recovery Starts from Within .................................................................................. 8
Step 2: Assess the Real Situation ...................................................................................... 12
Step 3: Define Your Steps................................................................................................. 14
Step 4: Take Action .......................................................................................................... 16
Step 5: Define your Lessons Learned ............................................................................... 17
Step 6: Move On ............................................................................................................... 19
Quick Recap ...................................................................................................................... 20




5318 East Second Street #413 | Long Beach CA 90803 | Phone (866) 639-0487 | Fax (562) 439-0854 | info@MargaretMeloni.com
                                                         Page 5 of 20
© Meloni Coaching Solutions, Inc.
Recovering From Damaging Situations

Because we‘re human, sometimes we do or say things that damage our
reputations.

There is going to be a time when something we do or say in the workplace, or even
sometimes outside of the workplace, is going to work against us. And that negative
energy, if you will, is going to stick with us for a while.

Damage my reputation, how???

I‘m going to give you some examples of what I‘m talking about. They‘re not in any
particular order, and I‘m going to tell you that I‘ve either seen them happen or someone
has shared with me about them happening.

     1) Getting really drunk at the company party and telling your boss exactly what you
        think about him or her
     2) OR, getting really drunk at the company party and acting stupid. For example,
        making photocopies of your rear end or doing something equally inappropriate
        and now there is a picture of you on one of your co-worker‘s blogs or MySpace
        pages.
     3) Maybe you fooled around with a co-worker and your private moments were not
        that private, because many people know about it!
     4) Perhaps you said something negative about your boss or a co-worker and you
        think you‘re in a safe place and they walk up behind you while you were talking.
        That‘s always fun, right. You‘re saying something about someone and everyone
        that you‘re looking at is making funny faces at you, it‘s because they‘re trying to
        get you to stop because the person you‘re talking about just walked up behind
        you. That would be awkward and a damaging situation, right?
     5) How about if you lose your temper in a meeting or some other event and then
        you blurt out something that you really wished you hadn‘t said?
     6) What if you miss an important meeting? You overslept, you didn‘t update your
        calendar and you completely forgot.




5318 East Second Street #413 | Long Beach CA 90803 | Phone (866) 639-0487 | Fax (562) 439-0854 | info@MargaretMeloni.com
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© Meloni Coaching Solutions, Inc.
     7) There‘s also the possibility that you‘ve missed an important deadline.
     8) Did you release something—a document, a product, a software upgrade—to your
        customer only to find out that there was a big error? And the reason you know
        there was an error is because your customer found the error. Bummer!

Of course there are many different ways in which we land ourselves in damaging
situations. If your situation did not make the list, don‘t worry, whatever happened you
are not the only person who has walked this path. See we‘re all humans so although we
mostly have good days, once in a while there‘s a day when we just aren‘t so perfect. So
if you have never had a damaging situation occur to you, I congratulate you because you
are amazing. And you know what? I hope you never do face a damaging situation. But
the truth is, eventually, most of us do.

I think ―a friend‖ has done 1 or 2 of the things that you‘ve listed, how do I, I mean how
does she recover from a damaging situation?

Well first, make sure your ―friend‖ gets a copy of ‗Recovering from Damaging
Situations‘. Then your friend will have the same advantage you are receiving right now.
It is time for us to cover some steps that will help you recover. And again, if you‘ve never
use these steps I would only be happy for you and then I would say pass them on to a
friend because you‘re going to know somebody who needs them. Each of these six steps
are covered in detail later on, right now, I would like to list the steps for you:

Step 1: Recovery Starts from Within
Step 2: Assess the Real Situation
Step 3: Define Your Steps
Step 4: Take Action
Step 5: Define Your Lessons Learned
Step 6: Move On

Now, let‘s walk through these steps.




5318 East Second Street #413 | Long Beach CA 90803 | Phone (866) 639-0487 | Fax (562) 439-0854 | info@MargaretMeloni.com
                                                         Page 7 of 20
© Meloni Coaching Solutions, Inc.
Step 1: Recovery Starts from Within
I call the first step Recovery Starts Within. Most of us are our own worst critic. And so
you have to reconcile this situation with yourself. If you don‘t, you are always going to
feel conflicted. Whatever happens, you don‘t have a time machine—you probably
haven‘t mastered quantum physics—you can‘t go back in time and erase it. It happened,
you did it and you said it, whatever. Now you wish you had not acted this way, or you
wish you hadn‘t said something out loud. But you did, and you can‘t undo it. The truth
is, if you do not make peace with this situation within yourself, it‘s going to haunt you.

Let‘s take a little segue here for a minute. Placing the blame on someone else for the
situation or your behavior is not reconciling the situation with yourself. So if you say
―Well, my co-workers egged me on to drink all those shots at the company part
								
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