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Annexe 1 Summary of Voluntary Organisations Currently Funded

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					SOCIAL COMMITTEE                                                              ITEM 08
8 NOVEMBER 2007                                                               Annexe 1


2007/2008 Voluntary Sector Support Budget:


Voluntary Organisation                                                             £

Epsom and Ewell Access Group:                                                      1,533

Age Concern Epsom and Ewell:                                                   25,503

Epsom and Ewell Citizens Advice Bureau:                                        70,223

Central Surrey Council for Voluntary Services incorporating the Epsom          33,714
and Ewell Volunteer Centre:

Home-Start Epsom, Ewell and Banstead:                                              6,734

Relate – Mid Surrey:                                                           20,513

Victim Support - Surrey                                                            4,850

Small Grant Pot                                                                    5,421

Staff costs, central recharges, administration, printing etc…                  34,775

                                                                      Total 203,266


Summary of Voluntary Organisations Currently Funded

1. Epsom and Ewell ACCESS Group

Purpose: The Epsom and Ewell ACCESS Group aims to promote access throughout
the Borough for everyone whatever their age, including those who rely on
wheelchairs or have physical or sensory disabilities. The ACCESS Group was
established and has been working in the Borough since 1989.

Activities and projects include:
    Conducting ‘Access Audits’, collating evidence of accessible shops and
        facilities in the Borough
    Encouraging the provision of better facilities for people with disabilities
    Provides advice on issues of Access and Mobility

Future plans: The Organisation requires access to a Liaison Officer from within the
Council to operate most effectively. They are developing a website and are planning
to complete the production of a Borough ‘Access Guide’ highlighting shops and
facilities in the Borough that are accessible.

Paid staff/ volunteers: There are approximately 10 – 15 volunteers and no paid
staff.




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SOCIAL COMMITTEE                                                                  ITEM 08
8 NOVEMBER 2007                                                                   Annexe 1

Funding and ‘in kind’ support from the Council:

Agreed Budget
Grant funding                                                                      £1,500
Use of shared meeting room in Old Town Hall and access to printing/                     -
photocopying services
Administrative Support provided by Committee Services
Total                                                                              £1,500


2. Age Concern Epsom and Ewell

Purpose: To promote and assist in the general well-being of older people in the
Borough of Epsom and Ewell, either directly or in co-operation with the work of
statutory authorities and voluntary organisations. Age Concern – Epsom and Ewell
was has been working in the Borough since 1947.

Activities and projects include:
    Advice and Information on a wide range of issues given to personal callers to
        the office (Town Hall) and on the telephone – 9.30am to 1.00pm, weekdays
    ‘Directory of Services for Senior Citizens’ produced in conjunction with the
        Council
    Home Visiting and Befriending Service
    Medical Transport Service (Volunteer operated)
    Toe Nail Cutting Service (developed when NHS Podiatry service reduced)
    Hospital ward visiting scheme
    Clubs, social activities, a ‘Message in a Bottle’ scheme, handyman services
        and Hearing Aid Clinics are also provided

Future plans: The Organisation identified a number of future projects at a recent
away day, but is concerned that they would be unable to accommodate the number
of staff and volunteers it believes will be required within the office currently provided.

Paid staff/ volunteers: 9 paid staff and approximately 130 volunteers

Key Statistics – 2006/07:
    3,019 clients contacted Age Concern (1,285 were new clients.)
      Of these, 347 were personal callers to Town Hall
    Over 200 residents used the ‘Toe Nail Cutting Service’
    867 passengers were transported to and from medical appointments
    365 clients received a home visit

Funding and ‘in kind’ support from the Council:

Agreed Budget
Grant funding                                                                     £13,038
Building rent (Old Town Hall)                                                      £6,890
Service Charges for above accommodation                                            £5,250
Sub Total                                                                         £25,503
‘In kind’ support
Car parking permits notional cost of:                                              £3,762
Use of shared meeting room in Old Town Hall and access to printing/                     -
photocopying services
Total                                                                             £28,940


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SOCIAL COMMITTEE                                                                ITEM 08
8 NOVEMBER 2007                                                                 Annexe 1

Funding/ support from elsewhere: Age Concern has Net Assets of over £718,000
which provides annual investment income of over £25,000. Fundraising activity also
provides a small level of income annually.
The grant from the Council is in addition to these funds.

In the Annual Report, under “Reserves Policy” it is stated that “the provision of
services costs more than regular income. It is considered that £110,292 in the
General Fund will cover deficits for 3-4 years”.


3. Epsom and Ewell Citizens Advice Bureau (CAB)

Purpose: To ensure that individuals do not suffer through lack of knowledge of their
rights and responsibilities or the services available to them or through an inability to
express their needs effectively, and to exercise a responsible influence on the
development of social policies and services, both locally and nationally. The Citizens
Advice Bureau Service is independent and provides free, confidential, impartial
advice to everybody regardless of race, gender, sexuality or disability.

Epsom and Ewell Citizens Advice Bureau have operated in the Borough since
November 1939.

Core Activities:
    Advice and Information given to personal callers, on the telephone and in
      writing regarding debt, benefits and social security, discrimination, housing,
      employment, family and personal matters, law and consumer rights.

Projects:
    Epsom County Court Desk – advises clients and accompanies them in Court
       where the bank, building society or landlord is seeking to repossess their
       home. The service prevented homelessness in 80% of all cases in 2006/07.
    Mental Health Outreach Service – supports clients suffering from mental
       health difficulties to cope practically with debt, benefits and other issues.

Future plans: The Organisation has identified the need for a dedicated ‘Debt
Advisor’ in the Borough to deal with the increasing number of Debt issues and the
increasing complexity of cases. In 2005, a joint bid for funding was submitted by the
Borough Housing Department and the CAB to the Office of the Deputy Prime Minister
(now the DCLG) for the funds to employ a ‘Debt Advisor’. Unfortunately the
application was unsuccessful due to funds being diverted elsewhere, and no other
source of funding has been found. Rosebery Housing Association has indicated a
willingness to contribute towards part of a post, but are unable to fund a full time Debt
Advisor alone.

Paid staff/ volunteers: There are 41 volunteers working in 49 roles and giving 331
hours per week, the bureau has compared the annual value of this as being
£247,085 (calculated by matching volunteer roles with paid roles). There are 5 part
time paid staff who amount to two full time equivalent posts.

Key Statistics – 2006/07:
    7,632 clients contacts were dealt with by the CAB during 2006/2007 and
      3,412 contacts were with third parties on behalf of clients.




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SOCIAL COMMITTEE                                                               ITEM 08
8 NOVEMBER 2007                                                                Annexe 1

      Over 60% of all work handled by the bureau regarded: benefits (20%), debt
       (17%), housing (11%) and employment (14%). Client gains of £246,046 were
       made in 2006/07 by assisting clients with benefit, appeal and other claims.
      The remaining issues were: Legal (10%), Relationship (10%), Consumer (4%)
       and “Other” – education, health, immigration, signposting, tax, travel and
       utilities (14%).
      Debt is at the heart of many of the problems dealt with, and also accounts for
       80% of the work of the Mental Health Outreach workers

Funding and ‘in kind’ support from the Council:

Agreed Budget
Grant funding – staffing costs, which includes payroll administration          £47,413
Building rent (Old Town Hall)                                                  £13,580
Service Charges for above accommodation                                         £9,230
Sub Total                                                                      £70,223
‘In kind’ support
Car parking permits (notional cost) and car parking charges                      £4,365
(reimbursed by the Council to Age Concern during 2006/07)
Use of shared meeting room in Old Town Hall and access to printing/                       -
photocopying services
Total                                                                          £74,588

Funding/ support from elsewhere: Epsom and Ewell Borough Council are the
principal ‘funders’ of the CAB. They were successful with a funding application to
‘Big Lottery’ to fund the Mental Health Outreach Service for three years and receive a
small amount of income from within the Council’s Homelessness Prevention Grant to
support the ‘Court Desk’. They are also supported by fundraising by the ‘Friends of
Epsom & Ewell CAB’ and donations, etc.


4. Central Surrey Council for Voluntary Services (CVS) & Volunteer Bureau

Purpose: The CVS exists to support and develop the voluntary and community
sector in Epsom and Ewell and Mole Valley in particular in“the advancement of
education, the protection of health and the relief of poverty, distress and sickness by
bringing together representatives of the voluntary and statutory authorities.”

Core Activities:
    Acts as the liaison between the Voluntary and Statutory sectors and enables
      representation of the charity and community sector
    Active member of Strategic Partnerships such as the Epsom and Ewell ‘Local
      Strategic Partnership’ and 18 other Planning Groups
    Provides training, advice and development work with Voluntary Organisations
    Operates the Volunteer Centres in Epsom, Leatherhead and Dorking

Projects:
    ‘Court and Ruxley Development Worker’ is employed and managed by CVS
    Leading the ‘Valuing People Partnership Board’ to improve services for
       residents with Learning Difficulties
    Key driver of the Local Public Service Agreement on Volunteering
    Management of patient’s advocate at The Haven hospital
    Chairing of Carers Strategy group



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SOCIAL COMMITTEE                                                                ITEM 08
8 NOVEMBER 2007                                                                 Annexe 1

Future plans:
    To maintain links between voluntary and community sector during re-
       structuring of Surrey County Council and Surrey PCT
    Operate CRB Disclosure check service for local organisations
    Continue infrastructure development through Surrey infrastructure
       Consortium, etc
    Develop standards throughout local sector through quality standards
       schemes, etc

Paid staff/ volunteers: 1 Full time (director) (4 PT Bureau staff) (4 project staff)
Trustees and Volunteers donated over 2,300 hours of time.

Vital Statistics – 2006/07:
     400 potential volunteers recruited,
     30 groups supported with specific development work
     850 requests for information and advice responded to
     14 volunteers supported through special needs mentoring scheme
     25 volunteer co-ordinators supported
     Quarterly newsletter to over 300 voluntary organisations
     Participation in 18 local and countywide planning groups

Funding and ‘in kind’ support from the Council:

Agreed Budget
CVS - Grant funding                                                             £17,124
CVS - Building rent (Old Town Hall)                                              £5,380
Volunteer Centre – Building rent                                                 £3,840
Service Charges for CVS accommodation                                            £4,300
As above, for Volunteer Centre                                                   £3,070
Sub Total                                                                       £33,714
‘In kind’ support
Car parking permits - notional cost of:                                          £4,992
Use of shared meeting room in Old Town Hall and access to printing/                   -
photocopying services
Total                                                                           £38,706

Funding/ support from elsewhere: The County’s plans to fund the CVS after
2008/09 are uncertain, as are the Primary Care Trusts’. Some ‘income’ is obtained
from carrying out project work and the CVS have in the past received grants from
Community Fund and ‘Awards for All’ for specific projects.


5. Home-Start Epsom, Ewell and Banstead

Purpose: Home-Start offers support, friendship and practical help to parents with
young children, in local communities via a dedicated team of home visiting
volunteers. To help give children the best start in life, Home-Start supports parents
as they grow in confidence, strengthen their relationships with their children and
widen their links with their community. Home-Start Epsom, Ewell and Banstead has
been operating in the Borough for 10 years.




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SOCIAL COMMITTEE                                                               ITEM 08
8 NOVEMBER 2007                                                                Annexe 1

Core Activities:
    A Volunteer support worker is allocated to each client to provide a home
      visiting service providing practical support with an identified range of issues.
      Support ends when the issues affecting the client have been alleviated.
    Home-Start help with: feelings of isolation, access to services, parent’s and
      children’s emotional and physical health and well being, self esteem issues,
      children’s behaviour, stress caused by family conflict, day to day running of
      the household, budgeting and coping with multiple births or children.

Projects:
    Active member of Court and Ruxley Community Partnership
    Outings provided for children who might not otherwise go on any days out
       during School holidays

Future plans: Home-Start would like to expand their service to more families in
Epsom, where they are based, and to reduce their waiting list, but rely on security of
funding to do so.

Paid staff/ volunteers: There are 4 paid staff and 68 volunteers

Key Statistics – 2006/07:
    86 families currently supported, with 190 children – 62% of whom come from
      Epsom and Ewell
    13% more families being supported than in 05/06, increase comes from
      Epsom and Ewell rather than Banstead area
    72% of all referrals to Home-Start are made by Health Visitors
    Majority of parents look to Home-Start for help with feeling isolated, emotional
      support, help with accessing services and concerns for children’s emotional
      and physical well being

Funding and ‘in kind’ support from the Council:

Agreed Budget
Grant funding                                                                    £6,000
Sub Total                                                                        £6,000
‘In kind’ support
Use of shared meeting room in Old Town Hall and access to printing/                      -
photocopying services
Total                                                                            £6,000

Funding/ support from elsewhere: Surrey County Council (Children and Families)
provide the majority of the funding to Home-Start. This has recently been reduced.
The group has not yet been advised what funding will be provided beyond 2008/09.
Reigate and Banstead Borough Council provided £10,000 during 2006/2007,
compared to £6,000 from Epsom and Ewell Borough Council.


6. Relate Mid-Surrey

Purpose: Relate works to promote health, respect and justice in couple and family
relationships through the provision of affordable or free (for clients in receipt of
welfare benefits) counselling services.




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SOCIAL COMMITTEE                                                               ITEM 08
8 NOVEMBER 2007                                                                Annexe 1

Core Activities:
    Provision of affordable/ free Counselling services including specialist young
      person and family counselling services

Projects:
    Schools work – specialist counselling offered to young people suffering
       distress through their parents relationship difficulties
    Developing a ‘Perpetrator Programme’ to work with the perpetrators of
       domestic abuse to stop the behaviour being repeated
    Undertaking ‘family therapy’ work on behalf of Children and Families Team

Future plans: To continue supporting families in Epsom and Ewell to ensure that a
counselling service is available on request.

Paid staff/ volunteers: 12 trustees, 21 Counsellors and Therapists, 1 Supervisor, 1
Paid Manager, 3 Administrators, 8 Part time administrators and 1 charity shop
supervisor, managing - 34 volunteers.

Vital Statistics – 2006/07:
     2,688 sessions of counselling undertaken in Epsom and Ewell
     Young Persons counselling accounts for 321 sessions

Funding and ‘in kind’ support from the Council:

Agreed Budget
Building rent (92B The High Street)                                             £14,210
Service charge                                                                   £6,303
Sub Total                                                                       £20,513
‘In kind’ support
Use of shared meeting room in Old Town Hall and access to printing/                   -
photocopying services
Car Park Permits – notional cost of:                                             £2,496
Total                                                                           £23,009

Funding/ support from elsewhere: Reigate and Banstead Borough Council have
agreed funding for Relate Mid Surrey until March 2008. A small grant from ‘Awards
for All’ has contributed towards the young persons counselling service and the
Organisations also received some smaller charitable donations in 2006/07.
Approximately 25% of their funding is provided through takings from their Charity
shops and during 2006/07 over 50% of Relates’ total income came from charging for
Counselling services to clients not in receipt of welfare benefits. Family therapy work
undertaken for the Children and Families team will be paid for in full by the County
Council’s Children and Families Team.


7. Victim Support Surrey (formerly, Epsom & District Victim Support)

Purpose: The aim of the Organisation is to offer practical as well as emotional
support to any victim of crime, thereby helping to reduce the effect of that crime.

Core Activities/ Projects:
    Providing practical and emotional support to the victims of crimes on the
      telephone, in writing, through home visits and through visits to the Victim
      Support office.


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SOCIAL COMMITTEE                                                             ITEM 08
8 NOVEMBER 2007                                                              Annexe 1



Future plans:
    To merge successfully with the National Charity, ‘Victim Support’, with effect
       from April 1st 2008.
    To move to ‘enhances level of service’ by operating ‘Victim Care Units’
    Provide a ‘One-Stop-Shop’ service to victims of domestic abuse
    Staff office with volunteers on shift pattern, providing longer opening hours

Paid staff/ volunteers: Currently one paid member operates from the Epsom office

Vital Statistics – 2006/07:
     In 2006/07 the Epsom Victim Support office made contact with 3,942 victims
        of crime (a letter was sent to them). Approximately 45-50 personal visits were
        also made.
     The majority of referrals were made to Victim Support Surrey by the Police,
        but also by victims self referring.

Funding and ‘in kind’ support from the Council:

Agreed Budget
Building rent (Old Town Hall)                                                  £2,890
Service charge                                                                 £1,960
Sub Total                                                                      £4,850
‘In kind’ support
Use of shared meeting room in Old Town Hall and access to printing/                   -
photocopying services
Car Park Permits - notional cost of:                                           £1,256
Total                                                                          £6,106

Funding/ support from elsewhere: The majority of the Organisations funding is
received directly from the Home Office, but they consider the provision of
accommodation within the Old Town Hall a valuable resource.




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