Bust the Silos

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					     Bust the Silos

Opening Your Organization for
          Growth
       Jeff Saperstein
Opening the Organization
 Roles                        Jobs
 Intangible value creation    Just tangible deliverables
 Multi-disciplinary           Functional departments
  collaboration
 Multi-knowledgeable          Narrow and deep specialists
  professionals
 Permeable organizations      Verticals
 Responsive to chaos with     Static workflow based on
  patterns                      predictability
Cases to Illustrate

Genentech Sales Training
Cisco Value Network
Wunderman Social Media
Bumrungrad Medical Tourism
Infosys Global Delivery Model
TiE Global Professional Networking
Choosing the Right Technologies for Sales Training




Harry Wittenberg, Senior Manager for Learning Technologies, Genentech
  Value Network Mapping, Cisco Customer Interaction Centers




La Veta Gibbs, Director of Global Contact Center Strategies, Cisco
Marketing with Social Media: Wunderman




Wunderman
Medical Tourism: Bumrungrad




Medicaltourism.com/compare-cost.php
        Infosys Global Delivery Model




Infosys: The Challenge of Global Branding, Saperstein, 2005 Ivey 9B05A001
The Power of the TiE Network




TiE 2008-2009 annual report
TiE Network Structure

 Charter Members
 Chapter Sponsors
 Entrepreneurs
Legend becomes Myth
Implications

Individuals:
   Welcome change, be porous, be curious
   Innovate
   Trend is Your Friend
   Collaborate, Link
   Profession: wide and open, not just narrow
    and deep
Implications
    Organizations:
        Move from Inside Out to Outside In
        Open and Innovate
        Define roles and multi-functions
        Co-evolve processes with technology
        tools

The way we work is our most important
innovation
—Curt Carlson, SRI

				
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posted:3/9/2012
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