SHARED VALUES: Mapping

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					SHARED VALUES: Mapping                       1.In place and effective; 2.In place, but needs improving; 3.Currently being established; 4.Not in place

                                                 1   2   3   4   What’s the evidence of meeting the          What do the children and young people
                                                                 indicator?                                  say about how this indicator is being
                                                                                                             met?
                                                     X              Be Part of It – TCS Participation       
                                                                     Policy
           1.1 The active involvement of                            Group Work Standards.
           children and young people is a                           Team Ethos.
           central commitment of the                                Train the Trainer – info distributed.
           organisation                                             Greenwich Work Plans.
           (London Hub)                                             Draft Greenwich Project Leaflet.
                                                                    Reflecting Practice.
                                                                    Comic Relief Work plans.
                                                                    Operational Plans.




                                                                                                                                                        PLANNING 
                                                                    Annual Reports.
           1.2 The organisation adopts                   X          Discussions as a team                   
EMERGING




           shared values for the active                             Notes/minutes taken of discussions
           involvement of children and young                        Drafting definition
           people (See for example the Hear                         Previous Session Plans
           by Right Shared Values on the                            Information sent to partners
           inside cover)                                            Partnership Agreements
                                                 X   X              We promote UNCRC in session             
                                                 G                   plans/training. Have discussed with
                                                                     CYP in sessions – educating CYP
           1.3 The organisation adopts the                           on the CRC. (These sessions are
           Convention on the Rights of the                           evaluated by CYP at the end)
           Child, recognising Article 12’s
                                                                    It’s in ‘Be Part of It’
           central role
                                                                    We give out leaflets with UNCRC
                                                                     on to CYP and professionals
                                                                    UNCRC publicly displayed in the
                                                                     office
                                                                    UNCRC on TCS intranet.
              1.4 Children and young people         X      Young Trainers –debriefing,           
              take part in reviewing and agreeing           steering group.
              the shared values for the active             Young Life Advisors contributing to
ESTABLISHED   involvement of children and young             good practice guidance of
              people                                        Greenwich Toolkit.
              1.5 The shared values are made        X      Be Part of It – TCS Participation
              visible and accessible to a wide              Policy
              range of staff and children and              Drafting definition
              young people by, for example,                Internet – info on Greenwich
              mission statement, charter, pledge            Project and TCS mission
              or entitlement card                           statements
                                                    X      Asking Greenwich Children’s           
              1.6 Shared values are agreed with
                                                            Services to think about their own
              partner organisations and
                                                           Safe Choices – statement of
              community groups
ADVANCED




                                                            shared principles.
                                                           Comic Relief – agreed shared
                                                            values, formed discussions
              1.7 The agreed shared values are      X      Safe Choices will discuss
              used to set policy and review                 principles in team/management
              performance across the                        meetings
              organisation and with partners




Page 2 of 27
SHARED VALUES: Planning

                            We have identified the      Priority   Who?           Resources   Potential   Potential   How are we planning
                            following areas for         1-10                      needed      barriers    solutions   to involve children
                            improvement                 (1 is                                                         and young people?
                                                        high)
                       1.      Write definition –                 Everyone       Marketing                              Involve CYP in
                       1        CYP friendly                       Management                                             consultation about
                               Include section on                 Team                                                   definition.
                                participation in team              Greenwich                                             YP involved in
                                and management                     Project                                                promotional train
                                meetings                           Safe Choices                                           the trainer design
                               Promote Train the                  Project
                                Trainer
                               Work on Greenwich
                                leaflet – look at
MAPPING 

            EMERGING




                                inbrand
                               Inbrand training
                               Create information
                                on Safe Choices for
                                CYP
                               Make sure definition
                                inclusive – Widget
                       1.      Complete formal                    Everyone                                              Consult with CYP
                       2        definition
                               Consult CYP on
                                definition
                               Build in to London
                                Hub Standards and
                                induction




Page 3 of 27
                   1.      Safe Choices –          Safe Choices                   Involve CYP in
                   3        perhaps discuss         team.                           discussion on
                            UNCRC with YP           Veronika                        UNCRC
                           Veronika to have        Poppy                          UNCRC displayed
                            UNCRC up in her                                         in office for CYP to
                            office                                                  see
                           Look for inclusive
                            version of UNCRC –
                            widget?
                   1.      Consult CYP on          Everyone       Definition      Involve CYP in
                   4        definition                                              consultation and
                           Regularly review                                        review
     ESTABLISHED




                            and assess
                            definition in the
                            team and with CYP
                   1.      Once definition         Everyone       Definition      Definition can be
                   5        finalised, promote                                      given out to and
                            round office                                            continually
                                                                                    discussed with
                                                                                    CYP

                   1.      Shared principles                                      Show shared
                   6       Share with CYP                                          principles to CYP
                           Build in to work                                        – opportunity for
                            plans                                                   them to comment
     ADVANCED




                   1.      Greenwich will build
                   7        in to monitoring
                            requirements
                           Aspiration: We’d like
                            CYP to comment on
                            this




Page 4 of 27
STRATEGIES: Mapping                            1.In place and effective; 2.In place, but needs improving; 3.Currently being established; 4.Not in place

                                                  1   2   3   4   What’s the evidence of meeting the         What do the children and young people say
                                                                  indicator?                                 about how this indicator is being met?
                                                      X              Workplans                              
               2.1 Resources and expertise                                                                   
                                                                     Budgets (have done this in the past
               are mapped for building the
                                                                      when Children’s Fund project).
               participation of children and
                                                                     Job descriptions
 EMERGING




               young people (an audit)
                                                                     Learning and Development Plan.
                                                                      SMART Timeline.
               2.2 The strategic plan for             X              Workplans                              
               active involvement is agreed                          Job Descriptions
               and in place, with key staff,                         Supervision
               roles and resources identified                        Team Meetings
               for its implementation




                                                                                                                                                          PLANNING 
               2.3 Children & young people            X




                                                                                           projects.
                                                                                           participation
                                                                                           for
                                                                                           Setting goals
                                                                                           Trainers
                                                                                           Young
               contribute to developing and
               reviewing the strategic plan
               for active involvement,
               agreeing objectives,
 ESTABLISHED




               boundaries and benefits
                                                      X              Group work standards                   
               2.4 Other plans in the                                1:1 standards
               organisation are                                      Complaints and feedback system
               complementary and refer to                            YP who Geraldine worked 1:1 who
               the active involvement                                 gave positive feedback
               strategy                                              Recording standards in practice
                                                                     Feedback from CYP on short term
                                                                      projects (Tower Hamlets)
               2.5 The strategy identifies            X              Greenwich, Safe Choices, Comic         
ADVANC




               and includes key local                                 Relief workplans and funding briefs.
  ED




               partnerships to promote the                           Operational plan – whole team
               active involvement of children
               and young people




Page 5 of 27
            2.6 The strategy includes                 X            Planned in to budgets
            resources to sustain, develop                          Workplans
            and regenerate children and
            young people’s involvement

                                                      X            GYPC and YOS – we support in
                                                                    cultural change
                                                                   Linking in with Young London
                                                                    Participation
            2.7 The strategy develops the
                                                                   NWG – Sexual Exploitation
            links between local and any
                                                                   LYAR Newsletter – sent out locally
            regional or national structures
                                                                    and regionally
            and initiatives for the active
            involvement of children and                            Forums – Lewisham Girls and Gangs
            young people                                            Forum
                                                                   CYP go along to
                                                                    events/forums/showcases
                                                                   (Parliament, Tower Hamlet
                                                                    Showcases – local decision makers).



STRATEGIES: Planning

                            We have              Priority   Who?               Resources         Potential   Potential   How are we planning to
                            identified the       1-10                          needed            barriers    solutions   involve children and
                            following areas      (1 is                                                                   young people?
                            for improvement      high)
                       2.    Management                    Management                                                      We will be giving CYP
                       1        team reviews                Team                                                             (LA and YOS) chance
                                processes of                                                                                 to make decisions on
                                budgeting                                                                                    budgets.
MAPPING 

            EMERGING




                             Reprofiling
                             Involve CYP in
                                budgets
                             London Hub to
                                work on longer
                                term strategy
                                (2010) and
                                involve CYP


Page 6 of 27
                   2.
                   2




                   2.      Review plan
                   3        with CYP
                           Reviewing
                            rewards
                           Reward
     ESTABLISHED




                            strategy
                           Comic Relief
                            trainers to
                            review.
                   2.      Behaviour
                   4        management
                            strategy



                   2.      Get CYP
                   5        involved




                   2.      Improve
     ADVANCED




                   6        planning
                           Improve
                            workplans


                   2.      Take CYP to
                   7        forums
                           Use
                            Participation
                            Works
                            opportunities
                            for CYP


Page 7 of 27
STRUCTURES: Mapping                          1.In place and effective; 2.In place, but needs improving; 3.Currently being established; 4.Not in place
(PC)

                                                1   2   3   4   What’s the evidence of meeting the        What do the children and young people say
                                                                indicator?                                about how this indicator is being met?
               3.1 Children and young
               people are consulted on and
               help review structures for
               their active involvement
 EMERGING




               3.2 A range of approaches            X              GCYPPS: in place through CYP          
               are in place, both formal and                        opportunity to shape and review how
               non formal, that encourage                           we work with them and where, why,
               and enable the participation                         when.
               of children and young people                        Compliments/complaints
                                                                




                                                                                                                                                        PLANNING 
               on their own terms and in                            Toolkit/Hub standards
               ways they feel comfortable                          Evaluation/comments at end of
               with                                                 session.
               3.3 There are structures that        X   X




                                                                                     Spec.
                                                                                     Service
                                                                                     SLA/
                                                                                     GCYPPS
                                                                                     strategy.
                                                                                     h for
                                                                                     Greenwic
               make sure a range of children
               and young people’s views are
 ESTABLISHED




               built in to decision-making

               3.4 Links with other relevant            X          Mainstream/GYPC/ Strategic/ AHDC/
               organisations are established                        LAC
               and maintained to ensure the
               inclusion of marginal groups

               3.5 Children and young
ADVAN
 CED




               people are joint partners in
               decision-making and scrutiny
               structures




Page 8 of 27
            3.6 Children and young
            people have effective
            representation on local cross
            agency partnerships that
            affect them

            3.7 Links with a range of
            regional and national
            organisations and initiatives
            are established, maintained
            and resourced




STRUCTURES: Planning

                            We have           Priority   Who?   Resources   Potential   Potential   How are we planning to
                            identified the    1-10              needed      barriers    solutions   involve children and
                            following areas   (1 is                                                 young people?
                            for improvement   high)
                       3.
                       1
MAPPING 

            EMERGING




                       3.
                       2




Page 9 of 27
                   3.      CYP to feed
                   3        into review of
                            standards/


     ESTABLISHED
                            practice/
                            planning.

                   3.
                   4




                   3.
                   5




                   3.
     ADVANCED




                   6




                   3.
                   7




Page 10 of 27
SYSTEMS: Mapping                              1.In place and effective; 2.In place, but needs improving; 3.Currently being established; 4.Not in place
PM

                                                    1   2   3   4   What’s the evidence of meeting       What do the children and young people say
                                                                    the indicator?                       about how this indicator is being met?
              4.1 Policies are in place to make         X   X          TCS consent forms
              sure children and young people’s                         Greenwich working on consent
              participation is safe, sound and                          forms – more CYP friendly.
              effective, covering consent,                             Safeguarding policies
              protection, safety, access,
                                                                       TCS complaints procedure
              transport, complaints, incentives
              and rewards                                              Rewards systems - vouchers
EMERGING




              4.2 Budgeting and financial
              systems are in place for supporting
              the active involvement of children
              and young people




                                                                                                                                                         PLANNING 
              4.3 Recording and evaluation              X   X          Personal development plans
              systems are in place to identify                         Personal development targets
              and share learning and evidence
              of change arising from children
              and young people’s participation
                                                        X              Final presentation events for
              4.4 Communication systems are in                          participation projects
              place for recording, reporting and
                                                                       Certificates
              celebrating children and young
                                                                       Reports at end of projects
              people’s active involvement (for
ESTABLISHED




              example, newsletters, web, radio,                        Newspaper articles (Greenwich,
              articles, awards evenings)                                tower hamlets)
                                                                       YAA
              4.5 Children and young people and             X   X
              partners are involved in reviewing
              and updating relevant policies and
              systems




Page 11 of 27
           4.6 Children and young people           X   X
           help decide appropriate rewards
           for their active involvement and / or
ADVANCED   have direct control over identified
           budgets

           4.7 Systems, such as compacts                      Partnership agreements
           and agreements with partner
           organisations, reflect the
           commitment to active involvement




Page 12 of 27
SYSTEMS: Planning

                               We have identified the     Priority   Who?   Resources   Potential   Potential   How are we planning
                               following areas for        1-10              needed      barriers    solutions   to involve children
                               improvement                (1 is                                                 and young people?
                                                          high)
                          4.      CYP to look
                          1        at/review TCS
                                   policies/ consent
                                   forms



                               
            EMERGING




                          4.
                          2




                          4.
MAPPING 




                          3




                          4.      CYP more involved
                          4        in deciding how to
                                   celebrate/award
                                   participation and
            ESTABLISHED




                                   involvement


                          4.      CYP to be more
                          5        involved in deciding
                                   rewards




Page 13 of 27
                4.
                6



     ADVANCED
                4.
                7




Page 14 of 27
STAFF: Mapping                              1.In place and effective; 2.In place, but needs improving; 3.Currently being established; 4.Not in place
(PM)

                                                  1   2   3   4   What’s the evidence of meeting           What do the children and young people say
                                                                  the indicator?                           about how this indicator is being met?
                                                  X   X               Current job descriptions            
           5.1 Relevant job descriptions
                                                                      Use of word ‘Participation’ in JD
           specify skills and commitment to
           active involvement                                         Interview letter mentions CYP
                                                                       on panel
                                                                      Task for interview – design
                                                                       participation workshop
                                                  X   X               CYP on interview panel              
                                                                      YP (Young Trainers) very
                                                                       positive about being on
                                                                       interview panel
                                                                  
EMERGING




                                                                       ‘I found the recruitment process
           5.2 Children and young people




                                                                                                                                                       PLANNING 
                                                                       really good. There was a really
           contribute to the recruitment and                           good mix of candidates, bringing
           selection and induction of key staff                        different things. I felt the
                                                                       candidates that were chosen has a
                                                                       lot to offer.’ (Young Trainer)
                                                                      Discussions after interview -
                                                                       CYP have input in final
                                                                       decision.
                                                                      Corporate induction –
                                                                       participation section run by YP
           5.3 Supervision and appraisal of                   X   No
           relevant staff include reviewing
           their contribution to enabling the
           effective influence of children and
           young people on the organisation
           5.4 Recruitment information and            X               Recruitment – advert describes
ESTABLI




           induction of all staff and managers                         ‘child centred’ approach.
 SHED




           identify the importance of the voice                        Mentions participation.
           and influence of children and                              Mentions CYP being on
           young people for the organisation                           interview panel




Page 15 of 27
                                                  X   X      Young Trainers. Young Trainers    
                                                              are positive about their          
           5.5 Young people are volunteers
                                                              experiences, they say they feel
           or employed in the organisation,
                                                              supported and also able to do a
           for example as trainers,
                                                              lot themselves.
           researchers or mentors
                                                             CYP as interviewers
                                                             Young Trainers possibly
                                                              mentoring peers
           5.6 Children and young people              X      Interview panels
           take an active part in the                        Corporate induction – YP
           recruitment, selection and                         present
           induction of a range of staff and                 YP have a say on
ADVANCED




           managers across the organisation                   interviewees??
           or partnerships
                                                          Not sure?                             
           5.7 Children and young people
                                                           Young people meet trustees
           take an active part in the induction
                                                             and can ask them questions
           of elected members or trustees
                                                           Young Trainer positive about
                                                             their experience of meeting
                                                             Trustee




Page 16 of 27
STAFF: Planning

                               We have identified the      Priority   Who?   Resources   Potential   Potential   How are we planning
                               following areas for         1-10              needed      barriers    solutions   to involve children
                               improvement                 (1 is                                                 and young people?
                                                           high)
                          5.   CYP could be more           3/4                                                   CYP comment on JD
                          1    involved in JD – would
                               need training?



                          5.      CYP could be            5
                          2
            EMERGING




                                   involved in
                                   shortlisting
                                  CYP more involved
                                   in induction of staff
                                   (to London hub)
                          5.      CYP to feed in more     5/6
MAPPING 




                          3        to supervision and
                                   appraisals – get
                                   specific info from
                                   CYP involved in
                                   projects about their
                                   workers
                          5.      YP could write JD?
                          4        This could be stated
                                   in them?
            ESTABLISHED




                          5.      Young Trainers
                          5        mentor new YP




Page 17 of 27
                5.      CYP more involved   6
                6        in JD
                        CYP more involved
                         in induction to

     ADVANCED
                         London hub

                5.      Involve CYP in
                7        election of
                         Trustees? (If not
                         already?)




Page 18 of 27
SKILLS & KNOWLEDGE: Mapping                         1.In place and effective; 2.In place, but needs improving; 3.Currently being established; 4.Not in
(TG and PM)                                       place

                                                    1   2   3   4   What’s the evidence of meeting          What do the children and young people say
                                                                    the indicator?                          about how this indicator is being met?

                                                        X            YAA for Young Trainers                
                                                                    Young Trainers positive about how
                                                                    YAA qualification has improved
                                                                    their job prospects.
           6.1 There is accredited capacity                          CYP do evaluation at end of
           building for children and young                              participation projects.
           people to develop skills and                              Not externally accredited but
           knowledge to make change                                     TCS certificates given at end of
           happen, including in negotiation,                            Participation Projects which
           presentation and finance                                     help CYP to gain skills and
                                                                        knowledge
                                                                     Young Trainers will be co-




                                                                                                                                                         PLANNING 
                                                                        delivering participation training
EMERGING




                                                                        to TCS staff.
                                                    X   X              Learning and Development co-
                                                                        ordinator
           6.2 There is capacity building for
                                                                       In-house training
           staff to gain skills for the safe,
                                                                       Intranet
           sound and effective participation of
                                                                       Corporate courses
           children and young people
                                                                       Supervision
                                                                       Monitoring and Evaluation
                                                                        systems
                                                        X   X          LYAR – Sexual Exploitation
                                                                        training
           6.3 Children and young people
                                                                       Participation Projects – CYP
           have access to information to allow
                                                                        given info on topics and then
           them to participate fully in the
                                                                        they are able to vote
           issues of importance to them
                                                                       Session plans
                                                                       Complaint and feedback
                                                                        systems



Page 19 of 27
                                                          X      Sexual Exploitation training
                                                                 Sexual Exploitation for outside
              6.4 Children and young people
                                                                  professionals – young people
              help plan, deliver and evaluate
                                                                  train professionals who then
              active involvement training to staff,
ESTABLISHED
                                                                  pass on this knowledge to the
              managers and leaders
                                                                  young people they work with.
                                                                 Participation training coming up
                                                              
              6.5 Children and young people               X      Young Trainers – peer
              help develop the capacity of other                  mentoring
              children and young people to                       School Councils Project will
              participate                                         hopefully enable CYP to help
                                                                  others participate

              6.6 Children and young people           X   X      Young Trainers. Young Trainers
              help deliver training and capacity                  positive on training.
              building to partner organisations                  TCS in-house training
ADVANCED




              6.7 Consultancy and mentoring                      Workers
              arrangements that support children
              and young people’s active
              involvement are in place




Page 20 of 27
SKILLS & KNOWLEDGE: Planning

                               We have identified the     Priority   Who?   Resources   Potential   Potential   How are we planning
                               following areas for        1-10              needed      barriers    solutions   to involve children
                               improvement                (1 is                                                 and young people?
                                                          high)
                          6.   More accreditation/
                          1    specific participation
                               training.



                          6.   CYP to comment on
            EMERGING




                          2    staff skills more?




                          6.   Investigate Act by Right
MAPPING 




                          3    – resource detailed in
                               front cover of HbR
                               book.


                          6.
                          4
            ESTABLISHED




                          6.   Cyp be more involved
                          5    in planning and training




Page 21 of 27
                6.
                6



     ADVANCED
                6.
                7




Page 22 of 27
STYLE OF LEADERSHIP: Mapping                      1.In place and effective; 2.In place, but needs improving; 3.Currently being established; 4.Not in
(VN)                                              place

                                                  1   2   3   4   What’s the evidence of meeting          What do the children and young people say
                                                                  the indicator?                          about how this indicator is being met?
           7.1 Key managers and leaders act       X                  PM suggested HBR mapping            
           as champions for the active                               Managers actively involved in
           involvement of children and young                          events, i.e.: YW conference,
           people, with clearly identified                            YOT HbR mapping, Intergen
           responsibilities                                           final event.

           7.2 Managers and leaders support           X              Evaluation of all work and
           innovation on active involvement,                          continuously improving – need
           accepting risks of mistakes and                            to improve outcomes
           are committed to reflection and                            measuring.
EMERGING




           learning




                                                                                                                                                       PLANNING 
                                                  X                  Managers at Young trainers          
                                                                      presentation evening.
           7.3 Managers and leaders in the                           Managers at final events of
           organisation publicly acknowledge                          projects
           and celebrate the active                                  Managers at 16 Final event
           involvement of children and young                         CYP experience meeting
           people and take an active part in                          managers
           key consultation and participation                        Penny Nicholls awarding
           events                                                     certificates at Intergenerational
                                                                      Project end event.
                                                                     Through media work
           7.4 A leadership programme for                 X        Young trainers programme              
ESTABLI




           managers and children and young                        Young Trainers have commented
 SHED




           people is established, based on                        on the programme
           the principles of active involvement                    TCS participation training pool




Page 23 of 27
                                                     X          Trustee meeting. Young Trainer     
           7.5 Children and young people
                                                                 speak to Trustee and
           have a range of opportunities to
                                                                 commented on experience –
           meet senior staff, elected
                                                                 enjoyable.
           members or trustees to be
                                                                Managers visible at events, i.e.
           included in decision making and
           promote active involvement                            Beth at 16 event and nia
                                                                 conference
           7.6 The organisation demonstrates     X              Advisory groups for projects
           to partner organisations an open                     Talks about these things in
           style of leadership, collaboration                    partnership agreements
           and shared objectives on the                         Positive feedback from partners
ADVANCED




           active involvement of children and
           young people
           7.7 Leadership of specific projects           X      Young Trainers programme
           and appropriate services involves                    YW conference
           both children and young people                       Greenwich?
           and adults                                           Plans for LAC




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STYLE OF LEADERSHIP: Planning

                               We have identified the   Priority   Who?   Resources   Potential   Potential   How are we planning
                               following areas for      1-10              needed      barriers    solutions   to involve children
                               improvement              (1 is                                                 and young people?
                                                        high)
                          7.
                          1




                          7.   Improve outcomes
            EMERGING




                          2    measuring




                          7.
MAPPING 




                          3




                          7.
                          4
            ESTABLISHED




                          7.
                          5




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                7.
                6



     ADVANCED

                7.
                7




Hear by Right: Mapping and planning tool

This Mapping and planning tool makes it easy and practical to use the Hear by Right standards. It puts the standards and indicators in table
form to help you map evidence of current participation in your organisation or partnership and then develop your active involvement strategy.

This tool is based on the Hear by Right book, which gives the full context and ideas about evidence of meeting the standards. This evidence
links well with Every Child Matters and how children and young people should have a voice and influence about being healthy, staying safe,
enjoying and achieving, making a positive contribution and having economic well-being. Evidence of participation recorded here can also be
used for Ofsted, Comprehensive Performance Assessment, Joint Area Reviews and other drivers. See the Hear by Right web pages.

Instructions for use

MAPPING
  1. Either individually or with a small group of key staff, develop the map and plan for active involvement.
  2. Map how well you are doing by scoring each indicator for each standard between 1 (in place and effective) and 4 (not in place).
  3. Put the evidence you have for each indicator in the relevant box on the mapping pages of the table.
  4. Look to ask a stakeholder group of children and young people to add their views of the evidence for each standard.
  5. And involve groups of children and young people on their own terms using the Building Standards tools which are part of Hear by Right.

PLANNING
   6. Assess and agree what needs improvement. Write this on the planning side of the page.
   7. Agree (including with children and young people) priorities for action.
   8. Agree who’s responsible for taking action and some idea of resources and solutions to potential barriers.


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   9. Finally, consider how children and young people can be involved in improving the outcomes of the plans.

The evidence you have mapped and the priorities you have planned form the basis of your participation strategy. You can cut and
paste any other relevant text from the Word version of Hear by Right on the CD Rom to underpin your strategy.

This tool can be filled in electronically, revised and updated as necessary. When you print it out, take care in collating the document. You
need a double sided document with the mapping page on the left and the corresponding planning page reading across to the right. For most
machines: 1. Print; 2. Turn the alternate pages upside down; 3. Photocopy double sided; 4. Staple on the left hand side. (Some have found
this the hardest bit about Hear by Right!)

Please send a copy of your completed map and plan to activeinvolvement@nya.org.uk, so that examples of good practice can be shared on
the Hear by Right web pages at www.nya.org.uk/hearbyright. There are case studies here of how others have made the most of Hear by Right,
and also our top ten tips on how this mapping and planning tool is a key part of turning words into action.

The Hear by Right What’s changed tool is for recording evidence of the outcomes of children and young people’s participation on key issues
that affect them. It is an essential companion to these standards for organisational change and any participation strategy.

Further information and support is available by contacting The National Youth Agency on 0116 242 7406, activeinvolvement@nya.org.uk

Hear by Right (2005) is published by The National Youth Agency, priced £10. Call NYA Sales on 0116 242 7427 or email: sales@nya.org.uk




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