All bookings must be submitted using the Rand Transport Booking Form found on the "Transport
Bookings" tab of this spreadsheet.
Completed booking forms must be emailed to the Transport Department of your local Rand depot by
no later than 2:00 pm on the working day prior to collection.
To ensure efficient transport and delivery of freight all fields must be completed before a Booking is
accepted and freight booked. Incomplete forms will be returned to the Customer with a request for
the form to be completed in full.
We remind Customers that the destination on a transport booking is to be the destination that
Rand is required to deliver to. If the final destination of the freight is not to be handled by Rand but
is listed by the Customer on the Booking Form as a Rand delivery, then the Customer will be
charged to final destination.
Demurrage will be charged at a rate of $90.00 per hour or part thereof if Rand is kept waiting for a
period after 1 hour when attempting to complete a Pick Up or a Delivery.
Changes to transport bookings (including cancellations) must be received by Rand by email no later
than 2:00pm on the working day prior to collection. With Bookings that are changed after 2.00 pm
Rand cannot guarantee it will be able to service increases to number of freight spaces required.
Additional spaces picked up will be charged at Customer's normal rate per space. Bookings
changed after 2.00 pm to a lower space count will be charged at the original space booking
We remind Customers that all freight is to be ready by 12:00 pm on the day of pick up. If at pick up
the number of spaces varies either up or down from the original space booking then the same
charges and conditions apply as per the previous paragraph.
Rand will endeavour to deliver your stock at your nominated delivery time slot but may not always
Please note there is a 1 space minimum charge per consignment.
INSURANCE OF GOODS will not be effected by the Carrier for the benefit of the Consignor except at
the Consignor's expense and upon the express instructions of the consignor or his authorised agent.
Such insurance shall be conditional upon payment to the Carrier of the insurance premium. Contact
your Rand Account Manager for the premium payable which shall cover the following risks, namely:-
Risks of Fire, Flood, Collision and/or Overturning of the conveyance including Theft, Pilferage and/or
non-delivery and breakdown of Refrigerating Machinery (other than a breakdown caused by a
shortage of fuel). Including the risk of Transhipment (if any) and the risks during period of cold
storage whilst awaiting tranship (limit seven (7) days). But excluding loss or damage caused by
delay, inherent vice, taint or mature of the subject matter insured. Provided that in the case of non-
delivery, within seven (7) days from the date delivery was to have been made by the Carrier.
For further information please contact your local Customer Service Teams on:
Adelaide: 08 - 8368 2999
Brisbane: 07 - 3907 8888
Melbourne: 03 - 9931 2300
Perth: 08 - 9353 7018
Sydney: 02 - 9748 9777
TRANSPORT BOOKING ORDER FORM
COMPANY NAME: Email Booking Form To: PICK UP ADDRESS:
CONTACT NAME: Freight Ex Adelaide firstname.lastname@example.org OPERATING HOURS:
CONTACT PHONE: Freight Ex Brisbane email@example.com
Freight Ex Melbourne firstname.lastname@example.org
PICK UP COMPANY: Freight Ex Perth email@example.com
IN THE EVENT OF UNFORESEEN DELAYS AT THE PICKUP OR DELIVERY SITE THE BEST PERSON FOR RAND TO CONTACT IS:
CONTACT NAME: Freight Ex Sydney firstname.lastname@example.org
CONTACT PHONE: CONTACT NAME AND PHONE:
FREIGHT AVAILABLE TIME No. OF PALLETS NETT COMMENTS
CUSTOMER DATE FREIGHT DELIVERY DELIVERY SENDERS No. OF WEIGHT and/or FOR RAND USE ONLY
CHARGE TO RECEIVER STREET ADDRESS SUBURB PCODE STATE REF/ORDER No. OF CARTONS CHILLED
REFERENCE AVAILABLE DATE TIME SLOT REFERENCE SPACES (Excludes YOUR DC VENDOR NO. / SUPPLIER CONNNOTE #
FROM TO NUMBER CHEP LOSC OTHER DRY
50kg per plt) CODE
0 0 0 0 0 TOTAL 0
BOOKINGS MUST BE RECEIVED BY 2:00 PM (EST) THE PREVIOUS WORKING DAY
CHANGES OR CANCELLATIONS MUST BE RECEIVED BY 2:00PM (EST) THE PREVIOUS WORKING DAY
ALL FREIGHT MUST BE AVAILABLE BY 12 PM THE DAY OF PICK UP
BY SUBMITTING THIS TRANSPORT BOOKING ORDER FORM YOU ARE AGREEING TO THE TERMS AND CONDITIONS, AND FEES AND CHARGES, AS OUTLINED IN THE RELEVANT TABS.
CONDITIONS OF CARRIAGE
1 In these conditions:
"You" means the person requesting carriage services, and includes the consignor and the consignee of the
"We" means Rand Transport (1986) Pty Ltd and any business operated by the company and each of
their employees and agents.
"Goods" means the goods we are requested to carry and includes any packaging, container or pallet in or
on which the goods are packed.
"Carriage" services means the entire service we are requested to provide in relation to the goods, including
loading, carriage, unloading and storage incidental to transit of the goods.
"Sub-contractor" means any person we arrange to provide carriage services for the goods and their
employees, agents and sub-contractors.
2 Subject at all times to the application of these conditions, we will collect from, carry and deliver the goods as
noted on the relevant consignment note or otherwise agreed in writing.
3 We are authorised to arrange for a sub-contractor to carry the goods or to store the goods. If we do that, the
sub-contractor will be entitled to the full benefit of these conditions to the same extent as we are and we are
deemed to act as its agent and trustee in entering into this agreement on its behalf.
4 If you instruct that a particular method of carriage be used, we will try to use that method but at our
discretion may use another method.
5 You warrant that:
5.1 You are either the owner or the authorised agent of the owner of the goods and by entering into
this agreement you do so on your own behalf and for all others on whose behalf you are acting.
5.2 You have properly described the nature, size and weight of the goods and correctly noted the
number of items and accurately labelled the goods .
5.3 You will not request carriage of any explosive, inflammable or otherwise dangerous (as classified
in Australian Dangerous Goods Code) or damaging goods without providing a full description of
5.4 You authorise any deviation from the usual route or method of carriage of the goods which we
may consider at our discretion to be reasonable or necessary.
6 We are not a common carrier and do not accept any liability as a common carrier. We may refuse to carry
any goods for any person for any reason.
7 Unless we have agreed to provide Extended Warranty Protection for the goods and you have paid the
additional charge for that, we will not be liable in tort or contract or otherwise for any loss or damage to the
goods, loss of market, loss of use or consequential loss or for any deterioration, misdelivery, failure or delay
in the delivery of the goods in transit or in storage for any reason whatsoever, including negligence.
8 If we have agreed to provide Extended Warranty Protection for the goods and you have paid the additional
charge for that, our liability will be
8.1 limited to the manufacturing costs of the goods lost or damaged; and
8.2 limited to loss and damage which is proved by you to have been caused in transit during
provision of the carriage services; and
8.3 restricted to the accidental loss of or damage to the goods (other than loss or damage resulting
from any variation in temperature, except as provided in condition 8.4);or
8.4 in respect of loss or damage to goods resulting from a variation in temperature only if attributed to
8.4.1 breakdown of refrigerating machinery resulting in its stoppage
8.4.2 fire or explosion
8.4.3 overturning or derailment of the carrying vehicle
8.4.4 collision or contact of the carrying vehicle with an external object other than water.
unless otherwise agreed.
9 We must be notified of any circumstances that might give rise to a claim within 24 hours and receive a
written claim for loss or damage within 72 hours after delivery of the goods was made at the destination.
10 Any legal proceedings must be commenced against us within 6 months of the date of the completion of the
carriage services or the date upon which the carriage services should have been completed, failing which
we are discharged from any liability.
11 If under applicable State, territory or Commonwealth law, including the Trade Practices Act 1974, conditions
and warranties are implied terms of a contract based on this agreement, and rights and remedies are
conferred on consumers which cannot be excluded, restricted or modified by agreement, then those rights
are not excluded, restricted or modified by these conditions except to the extent permitted by law.
12 You will be liable to pay freight charges as agreed which are earned when goods are requested to be
carried and goods are collected for carriage, regardless of whether or not all the goods requested to be
carried are provided for carriage at the time goods are collected. We may charge freight by weight,
measurement or value and may reweigh, remeasure or revalue the goods at any time and charge
proportional additional freight if previously under charged.
13 If you advise that freight charges are to be paid by another person and the charges are not paid within
7 days of the date set for payment or, if no date is set for payment, within 7 days of the date of performance
of the carriage services, then you will be liable to pay the charges.
14 In addition to freight charges you will be liable to pay charges relating to any delay in excess of 30 minutes
in loading or unloading unless we cause that delay, such period to begin when we report for loading or
15 You will be responsible for the provision of labour to load or unload the carrying vehicle.
16 If you fail to pay our charges on reasonable demand being made, we may exercise a lien over the goods
and may detain or sell all or any of the goods which are in our possession or that of our employees, agents
or sub-contractors and may retain from the sale proceeds the amount of our unpaid charges and all costs of
the detention and sale.
17 If agreed charges are exclusive of Goods and Services Tax (GST), you must pay GST in addition to the
agreed charges if such tax is applicable to the carriage services provided.
18 Delivery of the goods shall be at the address given by you for delivery and if delivery cannot be made at
that address during normal trading hours then an additional charge will be payable for any consequential
storage and further delivery attempts. A signed receipt or acknowledgment of delivery shall constitute proof
19 You agree we may use your personal information for the purposes of our business relationship. We will not
disclose your personal information except as required to perform the agreed carriage services or if required
to do so by law.
20 This agreement is governed by the laws of Western Australia.
REQUIREMENTS AND PROCEDURE
ONE SPACE = 1.2m x 1.2m and no more than 2.4m high, or up to 1000kg gross,
whichever is greater. (Height and weight of pallet must be included in these
500 kgs (Max)
For space rate to apply, product must be palletized and shrink-wrapped, or a palletizing fee
will be incurred.
Freight being transported to major chains must have pallets transferred directly to their
account and may not have more than one product line per pallet
All pallets must be labelled.
All pallets must be transferred as per attached pallet hire information
Pallet deliveries will be charged as per the consignment note.
Waiting time may be charged if unacceptable delays occur in loading and unloading
Melbourne Contact: Melbourne Booking Office
Address: 16 Swann Drive Derrimut
Phone: (03)99312300 Fax: (03)99312399
SUMMARY OF FEES AND CHARGES
Hand load/unload $65.00 per hour or part thereof
Futile pickup (freight not available for pickup by Rand) Booked freight charges apply
Futile delivery (where freight cannot be delivered at the delivery site) $90 per space
Demurrage - You will be advised on the day of occurrence $90 per hour or part there of after 1 hr of waiting time / unloading / loading time.
Over weight Extra space/pallet charge applies after 1000 kgs.
Over height $65.00 per hour or part thereof for de - consolidation and extra space charge where applicable
Restacking pallet $65.00 per hour or part thereof
Late cancellation fee Booked freight charges apply
Warehousing Charges for Returns:
Metropolitan area - Pickup and return to depot (capped at $450) $45 per pallet
Note : Onforwarding charges apply for outside metropolitan area per pallet with no capped price as per Rand Onforwarding rate schedule.
Warehouse movements, eg. Load/Unload truck, pallet picking, etc. $10 per pallet
Warehouse storage $10 per pallet per week or part thereof