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					                                                                 2004 Post Election Survey Results
                                                     State Department Voting Assistance Officers - Percentages

                                                                                                                                      Time at Location



                                      Section                        Stem                  2004 Total    0 to 6 mos   6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs
     Question Full Text                                                                     (N = 204)     (N = 50)      (N = 17)          (N = 83)        (N = 22)
Response rate                                         Response rate
                                                         Complete                                 204
                                                         Undeliverable                             0
                                                         Percent undeliverable                  0.00%
                                                         Head count                               234
                                                         Net issued                               234
                                                         Total response rate                    87.18%
                                                      Q.01
On November 2, 2004, in which country were you stationed? Country stationed on 11/02/04
                                About You
                                                         %1 Germany                               3          4              0                5               5
                                                         %2 Japan                                 3          2              6                2               5
                                                         %3 South Korea                           0          0              0                1               0
                                                         %4 USA                                   0          0              0                0               0
                                                         %5 Peru                                  0          0              0                1               0
                                                         %6 France                                1          0              0                1               5
                                                         %7 Poland                                0          0              0                0               0
                                                         %8 Italy                                 1          0              0                2               0
                                                         %9 United Kingdom                        0          0              0                1               0
                                                         %10 New Zealand                          0          0              0                0               0
                                                         %11 Macedonia                            0          0              0                0               5
                                                         %12 Puerto Rico                          0          0              0                0               0
                                                         %13 Dominican Republic                   0          0              6                0               0
                                                         %14 Israel                               0          0              0                1               0
                                                         %15 Egypt                                0          0              0                0               0
                                                         %16 Iraq                                 0          2              0                0               0
                                                         %17 Spain                                1          0              0                1               9
                                                         %18 Iceland                              0          0              6                0               0
                                                         %19 China                                3          2              0                5               5
                                                         %20 Cuba                                 0          0              0                1               0
                                                         %21 Guatemala                            0          0              0                1               0
                                                         %22 Australia                            2          2              0                1               0
                                                         %23 Canada                               2          0              0                5               0
                                                         %24 Turkey                               2          4              0                1               5
                                                         %25 Kenya                                1          4              0                0               0
                                                         %26 Mexico                               3          0             12                4               0
                                                         %27 Belgium                              1          0              0                0               0
                                                         %28 Mali                                 0          0              0                0               0
                                                         %29 Netherlands                          1          2              0                0               0


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May 2, 2005
                                                                2004 Post Election Survey Results
                                                    State Department Voting Assistance Officers - Percentages

                                                                                                                                   Time at Location



                                     Section                       Stem                  2004 Total   0 to 6 mos   6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs
      Question Full Text                                                                  (N = 204)    (N = 50)      (N = 17)          (N = 83)        (N = 22)
                                                      %30 Norway                               0            0            0                 0               5
                                                      %31 Oman                                 0            0            0                 1               0
                                                      %32 Portugal                             1            2            0                 0               0
                                                      %33 Saudi Arabia                         1            4            0                 1               0
                                                      %34 Serbia & Montenegro                  0            0            0                 0               0
                                                      %35 Sri-Lanka                            0            0            0                 1               0
                                                      %36 Bahrain                              0            0            0                 0               0
                                                      %37 Czech Republic                       1            0            0                 0               9
                                                      %38 Pakistan                             2            8            0                 0               0
                                                      %39 Thailand                             1            2            0                 0               5
                                                      %40 United Arab Emirates                 1            2            0                 1               0
                                                      %41 Bolivia                              1            0            6                 1               0
                                                      %42 Brazil                               1            4            0                 0               0
                                                      %43 Greece                               1            0            0                 2               0
                                                      %44 Honduras                             1            0            0                 1               0
                                                      %45 Ireland                              1            4            0                 0               0
                                                      %46 Malta                                1            2            0                 2               0
                                                      %47 Russia                               1            4            0                 1               0
                                                      %48 Samoa                                0            2            0                 0               0
                                                      %49 Burma                                1            2            0                 1               0
                                                      %50 Ecuador                              1            0            0                 2               0
                                                      %51 Finland                              0            0            0                 0               0
                                                      %52 Grenada                              1            0            0                 0               0
                                                      %53 Romania                              1            2            0                 0               0
                                                      %54 Sierra Leone                         1            0            0                 1               0
                                                      %55 Switzerland                          1            0            6                 1               0
                                                      %56 Taiwan                               1            0            0                 0               5
                                                      %57 Yemen                                0            2            0                 0               0
                                                      %58 Zambia                               1            0            0                 2               0
                                                      %59 Slovenia                             0            0            0                 0               5
                                                      %60 Other                               39           38           59                43              36
On November 2, 2004, how long had you You stationedQ.02 Time stationed at location
                               About been           at the location in Question 1?
                                                      %1 Less than 6 months                   25
                                                      %2 6 months to less than 1 year          8
                                                      %3 1 year to less than 2 years          41
                                                      %4 2 years to less than 3 years         11
                                                      %5 3 years or more                      14


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May 2, 2005
                                                                 2004 Post Election Survey Results
                                                     State Department Voting Assistance Officers - Percentages

                                                                                                                                            Time at Location



                                    Section                          Stem                     2004 Total     0 to 6 mos     6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs
      Question Full Text                                                                       (N = 204)      (N = 50)        (N = 17)          (N = 83)        (N = 22)
What was your age on November 2, 2004?
                               About You                Q.03 Age on 11/02/04
                                                            %1 Under 24 years old                    1             0               6                 1             0
                                                            %2 25 to 29 years old                    9             8              12                12             5
                                                            %3 30 to 34 years old                   26            34              29                29            14
                                                            %4 35 to 44 years old                   31            38              12                29            36
                                                            %5 45 years old & above                 32            20              41                29            45
                                                        Q.04 Length of time a VAO in current
                                  had you been a VAOassignment
As of November 2, 2004, how long About You               in your current assignment?
                                                            %1 Less than 3 months                   26            82               0                15             0
                                                            %2 3 to 6 months                        19            18              41                21            14
                                                            %3 6 to 12 months                       19             0              59                29             5
                                                            %4 1 year or more                       35             0               0                35            82
                                                        Q.05 Served as a VAO before current
                                  About You             VAO assignment
Have you ever served as a VAO before your current VAO assignment?
                                                            %1 Yes, once before                     15            22              12                 7            32
                                                            %2 Yes, more than once before           17             8              12                 6            27
                                                            %3 No                                   68            69              76                87            41
                                                        Q.06 Total previous service, you
                                  About amount of time, including time served as a VAO have served as a VAO? Give your best estimate if you cannot remember exactly.
As of November 2, 2004, what is the totalYou
                                                            %1 Less than 6 months                    0             0               0                 0             0
                                                            %2 6 months to less than 1 year          3             0              25                 9             0
                                                            %3 1 year to less than 2 years          13            20              75                 9             8
                                                            %4 2 years to less than 3 years         19            53               0                 9            15
                                                            %5 3 years or more                      65            27               0                73            77
                                                        Q.07 # U.S. citizens resided in
                                  Your Responsibilities consular district as of Officeryour
As of November 2, 2004, how many U.S. citizens (officialas Voting Assistance 11/02/04 consular district?
                                                          and non-official) resided in
                                                            %1 1 to 1000 people                     29            27              20                35            25
                                                            %2 1001 to 10,000 people                33            48              33                26            35
                                                            %3 10,001 to 20,000 people              18            13               7                20            20
                                                            %4 more than 20,000 people              20            13              40                19            20
                                                        Q.08a Usefulness of FVAP onsite
                                                        VAO training workshop in preparing
                                  Your Responsibilities for Voting Assistance Officer
How useful was the FVAP onsite VAO training workshop? VAO duties
                                                         as
                                                            %1 Very Useful                          50            25              50                48            50
                                                            %2 Useful                               40            50               0                43            50
                                                            %3 Somewhat Useful                      10            25              50                 9             0
                                                            %4 Not Useful at All                     0             0               0                 0             0
                                                            %5 Did not receive this training        77           91               86               71             78


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                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Percentages

                                                                                                                                             Time at Location



                                         Section                          Stem                     2004 Total   0 to 6 mos   6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs
       Question Full Text                                                                           (N = 204)    (N = 50)      (N = 17)          (N = 83)        (N = 22)
                                                     Q.08b Usefulness of FVAP online/CD
                                                     ROM VAO training in preparing for
How useful was the FVAP online/CD ROM VAO training VAO duties
                                Your Responsibilities as Voting Assistance Officer
                                                         %1 Very Useful                               22           23              0               16              27
                                                         %2 Useful                                    51           38             33               52              55
                                                         %3 Somewhat Useful                           27           38             67               32              18
                                                         %4 Not Useful at All                          0            0              0                0               0
                                                         %5 Did not receive this training             60           72             79               60              45
                                                      Q.08c Usefulness of other
                                                      workshop/seminar(s) in preparing for
                                Your Responsibilities VAO duties
How useful was the other workshop/seminar(s)          as Voting Assistance Officer
                                                         %1 Very Useful                               45                          0                60               0
                                                         %2 Useful                                    18                         100                0               0
                                                         %3 Somewhat Useful                           36                          0                40              100
                                                         %4 Not Useful at All                          0                          0                 0               0
                                                         %5 Did not receive this training             94           100           93                93              88

                                                      Q.08d Usefulness of classroom
                                                       as Voting in preparing for VAO
                                Your Responsibilities instruction Assistance Officer duties
How useful was the Classroom instruction
                                                          %1 Very Useful                              25            0              0               50               0
                                                          %2 Useful                                   25            0             50                0               0
                                                          %3 Somewhat Useful                          38           100             0               50              100
                                                          %4 Not Useful at All                        13            0             50                0               0
                                                          %5 Did not receive this training            95           98             85               97              94

                                                          Q.08e Usefulness of informal briefings
How useful was the Informal briefings(s) Responsibilities in preparing for VAO duties
                                   Your                    as Voting Assistance Officer
                                                              %1 Very Useful                          44           47              0               48              50
                                                              %2 Useful                               31           27             67               20              50
                                                              %3 Somewhat Useful                      23           27              0               32               0
                                                              %4 Not Useful at All                     2            0             33                0               0
                                                              %5 Did not receive this training        70           67             79               67              89
                                                         Q.08f Usefulness of materials left by
                                                         previous VAO in preparing for VAO
                                   Your Responsibilities duties
How useful was the Materials left by previous VAO        as Voting Assistance Officer
                                                            %1 Very Useful                            24           25             40               18              17
                                                            %2 Useful                                 38           39             40               33              67


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                                                                  2004 Post Election Survey Results
                                                      State Department Voting Assistance Officers - Percentages

                                                                                                                                             Time at Location



                                       Section                         Stem                     2004 Total      0 to 6 mos   6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs
      Question Full Text                                                                         (N = 204)       (N = 50)      (N = 17)          (N = 83)        (N = 22)
                                                         %3 Somewhat Useful                          34              32           20                42              17
                                                         %4 Not Useful at All                         3               4            0                 6               0
                                                         %5 Did not receive this training           50              39            33                57              67
                                                         Q.08g Usefulness of instructions from
                                                         Department of State in preparing for
                                   Your Responsibilities VAO duties
                                                         as
How useful was the Instructions from Department of State Voting Assistance Officer
                                                            %1 Very Useful                              44           36           38               41              64
                                                            %2 Useful                                   43           43           46               44              32
                                                            %3 Somewhat Useful                          14           21           15               15               5
                                                            %4 Not Useful at All                         0            0            0                0               0
                                                            %5 Did not receive this training            4             6           19               0               0
                                                         Q.09 # People I/my staff provided with
                                   Your Responsibilities voting assistance
                                                         as provide with voting assistance?
During 2004, about how many people did you and your staffVoting Assistance Officer
                                                            %1 None                                      0            0            0                0               0
                                                            %2 1 to 100                                 14           22           24               13               0
                                                            %3 101 to 500                               35           34           18               43              36
                                                            %4 501 to 1000                              18           14           24               14              23
                                                            %5 1001 to 2000                             32           30           35               29              41
                                                            %6 2001 or more                              0            0            0                0               0
                                                         Q.10 # People I/my staff provided with
                                   Your Responsibilities FWABs
                                                         as provide with Federal Write-In Absentee Ballots (FWABs)?
During 2004, about how many people did you and your staffVoting Assistance Officer
                                                            %1 None                                      1            0            6                1               0
                                                            %2 1 to 50                                  18           24           12               13              18
                                                            %3 51 to 100                                20           20           24               20              23
                                                            %4 101 to 200                               18           16           12               25               5
                                                            %5 201 to 500                               20           14           35               18              14
                                                            %6 501 or more                              22           26           12               22              41
                                                         Q.11 # Hours/wk I or my staff spent on
Since January 1, 2004, about how manyResponsibilities VAO voting activities Officer staff spent on VAO voting activities?
                                                          on average have you
                                   Your hours per week as Voting Assistance and your
                                                            %1 10 hours or less                         65           64           76               66              64
                                                            %2 11 to 20 hours                           25           24           12               28              14
                                                            %3 21 to 30 hours                            2            0            6                1               5
                                                            %4 31 to 40 hours                            3            4            0                1               9
                                                            %5 41 or more hours                          5            8            6                4               9
                                                         Q.12 Activities done during current
                                   a VAO, which of the VAO assignment
                                                         as Voting Assistance Officer
During your current assignment as Your Responsibilitiesfollowing activities have you done? Mark all that apply




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May 2, 2005
                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Percentages

                                                                                                                                                Time at Location



                                        Section                         Stem                     2004 Total      0 to 6 mos     6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs
       Question Full Text                                                                         (N = 204)       (N = 50)        (N = 17)          (N = 83)        (N = 22)

                                                                                                     51               38                47            61              45
                                                         %1 Conducted workshops/briefings
                                                         %2 Distributed Federal Post Card
                                                                                                     96               94                94            99              91
                                                       Applications (FPCAs)
                                                          %3 Regularly reported on voting
                                                       activities to your Department's Chief         34               32                24            37              32
                                                       Voting Officer
                                                          %4 Answered overseas citizens’
                                                                                                     100             100                94            100             100
                                                       voting questions
                                                          %5 Displayed voting information
                                                                                                     95               94                94            96              95
                                                       materials
                                                          %6 Involved overseas citizen
                                                                                                     53               48                35            52              59
                                                       organizations in voting program

                                                            %7 Regularly reported on voting            67              64               35            70              68
                                                        activities to senior embassy officials
                                                        Q.13 Provide Federal Post Card
                                  Your Responsibilities Application (FPCA)
                                                         as Voting Assistance most
During 2004, what kinds of absentee voting assistance were you and your staffOfficer often asked to provide? Mark up to three answers
                                                            %1 Provide Federal Post Card
                                                                                                       79              78               76            77              86
                                                        Application (FPCA)
                                                            %2 Help fill out FPCA                      32              36               41            25              41
                                                            %3 Provide Federal Write-In
                                                                                                       55              60               65            55              59
                                                        Absentee Ballot (FWAB)
                                                            %4 Help fill out FWAB                       7               6               12             5               9
                                                            %5 Act as a notary/witness to
                                                                                                        9              14               18             4              14
                                                        FPCA and/or ballot
                                                            %6 Electronically transmit or
                                                                                                        5              10               0              5               0
                                                        receive (fax) election materials
                                                            %7 Help determine voting
                                                                                                        9               8               12            11               0
                                                        jurisdiction
                                                            %8 Provide address of local
                                                                                                       21              14               29            23              32
                                                        election official
                                                            %9 Explain specifics of state voting
                                                                                                       29              24               24            36              23
                                                        procedures
                                                            %10 Determine need to register or
                                                                                                       21              20               0             24              18
                                                        how to register




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                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Percentages

                                                                                                                                               Time at Location



                                         Section                           Stem                      2004 Total   0 to 6 mos   6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs
       Question Full Text                                                                             (N = 204)    (N = 50)      (N = 17)          (N = 83)        (N = 22)
                                                            %11 Provide information on
                                                                                                         0            0              0                0               0
                                                         changing legal residence
                                                            %12 Explain deadlines for
                                                         necessary forms and/or submitting               27          24             18               33              14
                                                         ballot
                                                            %13 Give dates of elections                  0            0              0                0               0

                                                            %14 Answer questions about                   0            0              0                0               0
                                                         impact of voting on federal tax liability
                                                            %15 Motivate individuals to vote             3            2              6                2               0
                                                            %16 Provide information on
                                                                                                         1            2              0                0               5
                                                         candidates/issues

                                                         Q.14a Satisfied with amount of time
                                                          performing performing
How satisfied were you with amount of time available foravailable forVAO duties VAO duties
                                  Your Responsibilities as Voting Assistance Officer
                                                             %1 Very Satisfied                           18          16             29               18               9
                                                             %2 Satisfied                                61          63             47               57              82
                                                             %3 Dissatisfied                             18          18             18               22               9
                                                             %4 Very Dissatisfied                         3           2              6                2               0
                                                         Q.14b Satisfied with Embassy support
                                  Your Responsibilities for Voting Assistance
How satisfied were you with embassy support for the voting the voting program Officer
                                                          as program
                                                             %1 Very Satisfied                           33          24             24               41              32
                                                             %2 Satisfied                                61          71             65               52              68
                                                             %3 Dissatisfied                              6           4             12                6               0
                                                             %4 Very Dissatisfied                         1           0              0                1               0
                                                         Q.14c Satisfied with department
                                  Your support for the support forAssistance Officer
                                                          as Voting the
How satisfied were you with DepartmentResponsibilities voting program voting program
                                                             %1 Very Satisfied                           50          34             47               52              59
                                                             %2 Satisfied                                47          62             53               43              41
                                                             %3 Dissatisfied                              3           4              0                4               0
                                                             %4 Very Dissatisfied                         1           0              0                1               0
                                                         Q.14d Satisfied with quantity of voting
                                  Your Responsibilities materials Assistance Officer
How satisfied were you with quantity of voting materials available available
                                                          as Voting
                                                             %1 Very Satisfied                           44          34             47               48              41
                                                             %2 Satisfied                                49          64             35               44              55
                                                             %3 Dissatisfied                              6           0             18                7               5
                                                             %4 Very Dissatisfied                         1           2              0                1               0


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                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Percentages

                                                                                                                                                Time at Location



                                        Section                         Stem                      2004 Total     0 to 6 mos     6 mos to 1 yr      1 to 2 yrs         2 to 3 yrs
       Question Full Text                                                                          (N = 204)      (N = 50)        (N = 17)          (N = 83)           (N = 22)
                                                          Q.14e Satisfied with timeliness of
                                                          distribution of voting materials within
                                                           of Department of State
How satisfied were you with the timeliness of distributionthe voting materials within the Department of State
                                   Your Responsibilities as Voting Assistance Officer
                                                              %1 Very Satisfied                           33           22              29               39               32
                                                              %2 Satisfied                                60           74              53               54               64
                                                              %3 Dissatisfied                              8            4              18                7                5
                                                              %4 Very Dissatisfied                         0            0               0                0                0
                                                          Q.14f Satisfied with method of
How satisfied were you with the method Responsibilities requisitioning voting materials
                                                           voting materials
                                   Your of requisitioning as Voting Assistance Officer
                                                              %1 Very Satisfied                           22           16              12               29               23
                                                              %2 Satisfied                                66           72              82               60               68
                                                              %3 Dissatisfied                              9           12               6                6                9
                                                              %4 Very Dissatisfied                         3            0               0                5                0
                                                           as Voting frequent complaints
                                   Your Responsibilities Q.15 Most Assistance Officer
During 2004, what were the most frequent complaints from overseas citizens concerning registering to vote or obtaining an absentee ballot? Mark up to three answers

                                                                                                       49            44               47              48                 41
                                                          %1 Complicated voting procedures

                                                           %2 Federal Post Card Application            18            10               18              23                 14
                                                       (FPCA) difficult to fill out
                                                           %3 Delayed or no response to the
                                                                                                       72            64               76              72                 86
                                                       FPCA
                                                           %4 FPCA returned because not
                                                                                                       2              2               0                4                  0
                                                       accepted by election officials
                                                           %5 Absentee ballot confusing                18            22               18              13                 23
                                                           %6 Federal Write-In Absentee
                                                                                                       9              8               6               10                  9
                                                       Ballot (FWAB) difficult to use
                                                           %7 Voting Assistance Guide
                                                                                                       5              6               12               4                  0
                                                       difficult to use
                                                           %8 Residency qualifications/laws
                                                                                                       44            42               47              45                 45
                                                       confusing
                                                           %9 Not enough information on
                                                                                                       10             8               6               10                 23
                                                       candidates/issues
                                                          %10 Difficulty in maintaining
                                                       current mailing address with local              11            14               6               12                  5
                                                       election officials
                                                          %11 Difficult to have FPCA or
                                                                                                       3              4               0                5                  0
                                                       ballot notarized


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                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Percentages

                                                                                                                                                 Time at Location



                                        Section                         Stem                     2004 Total       0 to 6 mos     6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs
       Question Full Text                                                                         (N = 204)        (N = 50)        (N = 17)          (N = 83)        (N = 22)
                                                         %12 I did not receive any
                                                                                                      4                8              12                0               5
                                                       complaints
                                                         %13 None of these                               3              4                6              2                0
                                                       Q.16 Three states or territories with
                                                       most procedural problems to absentee
                                 Your Responsibilities voters at post
                                                       as Voting Assistance three states or territories presented the most procedural problems to absentee voters at your post?
Based on your current experience as a VAO, during the 2004 elections, which Officer
                                                          %1 Alabama                                     0              0                0              0                0
                                                          %2 Alaska                                      0              0                0              0                4
                                                          %3 Arizona                                     0              0                0              1                0
                                                          %4 Arkansas                                    0              2                0              0                0
                                                          %5 California                                 13             20               15             13                8
                                                          %6 Colorado                                    2              0                0              2                4
                                                          %7 Connecticut                                 0              0                0              0                0
                                                          %8 Delaware                                    0              0                0              0                0
                                                          %9 Florida                                    20             24               31             17               15
                                                          %10 Georgia                                    0              0                0              0                4
                                                          %11 Hawaii                                     0              0                0              0                0
                                                          %12 Idaho                                      0              0                0              0                0
                                                          %13 Illinois                                   3              2                8              2                8
                                                          %14 Indiana                                    0              0                0              0                0
                                                          %15 Iowa                                       0              0                0              0                0
                                                          %16 Kansas                                     1              2                0              1                0
                                                          %17 Kentucky                                   0              0                0              0                0
                                                          %18 Louisiana                                  1              2                8              0                0
                                                          %19 Maine                                      1              0                0              2                0
                                                          %20 Maryland                                   1              0                0              2                0
                                                          %21 Massachusetts                              2              0                0              3                4
                                                          %22 Michigan                                  12              8                0             14               12
                                                          %23 Minnesota                                  1              2                0              2                0
                                                          %24 Mississippi                                0              0                0              0                0
                                                          %25 Missouri                                   0              0                0              1                0
                                                          %26 Montana                                    0              0                0              0                0
                                                          %27 Nebraska                                   0              0                0              0                0
                                                          %28 Nevada                                     0              0                0              0                0
                                                          %29 New Hampshire                              0              0                0              0                4
                                                          %30 New Jersey                                 2              0                0              2                0
                                                          %31 New Mexico                                 0              0                0              0                0


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                                                                    2004 Post Election Survey Results
                                                        State Department Voting Assistance Officers - Percentages

                                                                                                                                               Time at Location



                                        Section                         Stem                      2004 Total      0 to 6 mos   6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs
       Question Full Text                                                                          (N = 204)       (N = 50)      (N = 17)          (N = 83)        (N = 22)
                                                              %32 New York                             11              12            8                 9              12
                                                              %33 North Carolina                        0               0            0                 1               0
                                                              %34 North Dakota                          0               0            0                 0               0
                                                              %35 Ohio                                  3               4            0                 0               4
                                                              %36 Oklahoma                              0               0            0                 0               0
                                                              %37 Oregon                                0               0            0                 0               0
                                                              %38 Pennsylvania                          4               4            0                 5               4
                                                              %39 Rhode Island                          0               0            8                 0               0
                                                              %40 South Carolina                        0               0            0                 0               0
                                                              %41 South Dakota                          0               0            0                 0               0
                                                              %42 Tennessee                             0               0            0                 1               0
                                                              %43 Texas                                 7               8            8                 5               8
                                                              %44 Utah                                  0               0            0                 1               0
                                                              %45 Vermont                               0               0            0                 0               0
                                                              %46 Virginia                              6               6            0                 8               4
                                                              %47 Washington                            1               0            8                 1               0
                                                              %48 West Virginia                         0               0            0                 0               0
                                                              %49 Wisconsin                             2               0            0                 4               4
                                                              %50 Wyoming                               0               0            0                 0               0
                                                              %51 Guam                                  0               2            0                 0               0
                                                              %52 Puerto Rico                           0               0            8                 0               0
                                                              %53 Washington, D.C.                      2               4            0                 1               4
                                                              %54 Virgin Islands                        0               0            0                 0               0
                                                          Q.17a Assisted voter with
                                                          sending/receiving fax of
Did you or your staff assist any voter with sending or receiving Election Materials FPCACard Application (FPCA)
                                    Electronic Transmission of by fax the Federal Post
                                                              %1 YES, helped send materials             59           51             63               59              71
                                                              %2 YES, helped receive materials
                                                                                                         0            0              0                0               0
                                                          [NOTE: prefill "NA"]
                                                              %3 NO                                     41           49             38               41              29
                                                          Q.17b Assisted voter with
                                                          sending/receiving fax of blank
                                                          absentee ballot
                                    Electronic Transmission of by fax the Blank absentee ballot
Did you or your staff assist any voter with sending or receiving Election Materials
                                                              %1 YES, helped send materials
                                                                                                         0            0              0                0               0
                                                          [NOTE: prefill "NA"]

                                                                                                       22            23             18               16              43
                                                           %2 YES, helped receive materials
                                                           %3 NO                                       78            77             82               84              57


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                                                         State Department Voting Assistance Officers - Percentages

                                                                                                                                             Time at Location



                                          Section                          Stem                    2004 Total   0 to 6 mos   6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs
       Question Full Text                                                                           (N = 204)    (N = 50)      (N = 17)          (N = 83)        (N = 22)

                                                          Q.17c Assisted voter with
                                    Electronic Transmission of by fax the Voted voted
                                                          sending/receiving fax of
Did you or your staff assist any voter with sending or receiving Election Materialsballot ballot
                                                              %1 YES, helped send materials            45          44             50               43              61
                                                              %2 YES, helped receive materials
                                                                                                       0            0              0                0               0
                                                          [NOTE: prefill "NA"]
                                                              %3 NO                                    55          56             50               57              39
                                                          Q.17d Assisted voter with
                                                          sending/receiving fax of other voting
                                                          materials
                                    Electronic Transmission of by fax the other voting materials
Did you or your staff assist any voter with sending or receiving Election Materials
                                                              %1 YES, helped send materials            21           9             40               15              42

                                                                                                       4            5              0                3              16
                                                         %2 YES, helped receive materials
                                                         %3 NO                                         75          86             60               82              42
                                                      Q.18a Received the Voting Assistance
Did you receive the Voting Assistance Guide 2004-05? Guide 2004-05
                                  Voting Assistance Guide
                                                         %1 Yes                                        95          90             94               98              91
                                                         %2 No                                          6          10              6                2               9
                                                      Q.18b Month/year received the Voting
                                                      Assistance Guide 2004-05
                                  Voting Assistance Guide
During what month and year did you receive the Voting Assistance Guide 2004-05?
                                                         %1 January 2004                               13          11             13               15               5
                                                         %2 February 2004                              16          13             25               13              21
                                                         %3 March 2004                                 11           7             19               14              16
                                                         %4 April 2004                                  8           9              6               10               5
                                                         %5 May 2004                                    4           2              0                4               5
                                                         %6 June 2004                                   5           4              6                6               0
                                                         %7 July 2004                                   2           2              6                3               0
                                                         %8 August 2004                                 1           0              0                3               0
                                                         %9 September 2004                              1           2              0                0               5
                                                         %10 Do not recall                             38          49             25               32              42
                                                      Q.19 Usefulness of the Voting
                                                      Assistance Guide 2004-05 in
                                                      performing VAO duties
                                 Voting Assistance Guide
During 2004, how useful was the Voting Assistance Guide 2004-05 in performing VAO duties?
                                                         %1 Very Useful                                82          82             81               84              89
                                                         %2 Useful                                     14          11             19               11              11
                                                         %3 Somewhat Useful                             3           7              0                4               0
                                                         %4 Not Useful at All                           1           0              0                1               0


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                                                        State Department Voting Assistance Officers - Percentages

                                                                                                                                                  Time at Location



                                        Section                          Stem                     2004 Total       0 to 6 mos     6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs
       Question Full Text                                                                          (N = 204)        (N = 50)        (N = 17)          (N = 83)        (N = 22)
                                                       Q.20 What you liked about Voting
                                                       Assistance Guide 2004-05
                                   Assistance Guide Guide
What did you like about the Voting Voting Assistance 2004-05? Mark all that apply
                                                          %1 State-by-state information on
                                                                                                       97              98              100               96              100
                                                       registering and voting absentee
                                                          %2 Dates of elections and
                                                                                                       64              71               75               58              68
                                                       deadlines
                                                           %3 Information on how to fill out
                                                        the Federal Post Card Application              69              60               69               70              68
                                                        (FPCA)
                                                           %4 Mailing addresses for FPCA or
                                                                                                       90              91               88               90              95
                                                        ballot
                                                           %5 Information on electronically
                                                        transmitting (faxing) the FPCA or              62              62               50               57              68
                                                        voted ballot

                                                                                                       34              42               31               30             26
                                                             %6 The overall layout and design
                                                             %7 Other                                   2               0                6                1              0
                                                             %8 None of the above                       1               2                0                0              0
                                                         Q.21 Received the Voting Information
                                                         News newsletter
                                    Voting a monthly News Newsletter
The Voting Information News newsletter isInformation publication containing timely information for VAOs. Do you currently receive the Voting Information News newsletter and if so, in what format do you recei
                                                             %1 Yes, electronically                    73              60               65               82             64
                                                             %2 Yes, hard copy                          2               2                0                2              0
                                                             %3 Yes, both electronically and
                                                                                                        6               6                6                5              0
                                                         hard copy
                                                             %4 No                                     20              32               29               11             36
                                                         Q.22 Ways used Voting Information
                                                         News ways do
During your current VAO assignment, in which of the following newsletter use the newsletter? Mark all that apply
                                    Voting Information News Newsletter you
                                                             %1 Forward it by e-mail                   48              29               73               53             57
                                                             %2 Photocopy the whole
                                                                                                       13               9                9               14             14
                                                         newsletter and distribute it
                                                             %3 Extract selected information
                                                                                                       62              56               73               67             64
                                                         and distribute it
                                                             %4 Keep it for reference                  86              82               82               89             79
                                                             %5 Other                                   2               3                0                3              0
                                                         Q.23 Overall usefulness of Voting
                                                         Information News in carrying out
                                                         current carrying
Overall, how useful is the Voting Information News newsletter inVAO duties your current VAO duties?
                                    Voting Information News Newsletter out


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                                                       State Department Voting Assistance Officers - Percentages

                                                                                                                                              Time at Location



                                        Section                         Stem                        2004 Total   0 to 6 mos   6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs
       Question Full Text                                                                            (N = 204)    (N = 50)      (N = 17)          (N = 83)        (N = 22)
                                                         %1 Very Useful                                  40           38           42                42              43
                                                         %2 Useful                                       40           35           33                41              57
                                                         %3 Somewhat Useful                              19           26           17                18               0
                                                         %4 Not Useful at All                             1            0            8                 0               0
                                                     Q.24 What liked about Voting
When you used the Voting Information News newsletter Information News newsletter
                                                     in your current
                                Voting Information News Newsletter VAO assignment, what did you like about it? Mark all that apply

                                                                                                       15           18               17             14               7
                                                          %1 The overall layout and design
                                                          %2 The information it contains               83           85               83             82              93
                                                          %3 Easy to use                               28           26               25             28              21

                                                                                                       29           26               25             30              21
                                                           %4 Frequency of the newsletter
                                                           %5 Timeliness of the information in
                                                                                                       48           47               50             53              29
                                                       the newsletter
                                                           %6 “To Do” Checklist                        54           47               58             51              64
                                                           %7 Other                                     1            0                0              1               0
                                                           %8 None of the above                         4            6                8              3               0
                                                       Q.25a Used the FVAP web site
                                                       personally
                                  Federal Voting Assistance time, for any Site
During 2004, did you personally use the FVAP web site at anyProgram Webreason?
                                                           %1 Yes                                      90           84               82             92              100
                                                           %2 No                                       10           16               18              8               0
                                                       Q.25b Total times used the FVAP site
                                  Federal Voting site? in '04
During 2004, how often did you use the FVAP webAssistance Program Web Site
                                                           %1 Everyday                                 15           10               7              17               5
                                                           %2 At least once a week but not
                                                                                                       51           50               64             53              45
                                                       everyday
                                                           %3 At least once a month but not
                                                                                                       26           33               14             21              36
                                                       every week
                                                           %4 At least once in 2004 but not
                                                                                                        9            7               14              9              14
                                                       every month

                                    Federal Voting you use the FVAP web site? FVAP web site
                                                         Q.26 Program used the
During 2004, for which of the following reasons didAssistance Reasons Web SiteMark all that apply
                                                            %1 To access the online Voting
                                                                                                       76           83               86             74              68
                                                         Assistance Guide
                                                            %2 To access Voting Information
                                                                                                       28           29               43             30              23
                                                         News newsletters




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                                                        State Department Voting Assistance Officers - Percentages

                                                                                                                                          Time at Location



                                         Section                         Stem                   2004 Total   0 to 6 mos   6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs
       Question Full Text                                                                        (N = 204)    (N = 50)      (N = 17)          (N = 83)        (N = 22)
                                                           %3 To access other FVAP
                                                                                                     33         26             29               38              36
                                                        publications

                                                                                                     49         62             36               46              41
                                                           %4 To access the Voting Calendar

                                                           %5 To access the online Federal           54         48             64               66              41
                                                        Post Card Application (FPCA)
                                                           %6 To link to other election-related
                                                                                                     59         60             64               59              50
                                                        websites
                                                           %7 To obtain Voting Assistance
                                                                                                     12          7              7               13               9
                                                        Officer training
                                                           %8 To find a U.S.
                                                                                                     21         21             14               20              23
                                                        Representative/Senator
                                                           %9 To obtain toll-free telephone
                                                                                                     36         31             43               36              27
                                                        numbers
                                                           %10 To e-mail FVAP                        14         10             14               16              14
                                                           %11 To obtain information for your
                                                                                                      0          0              0                0               0
                                                        own publications
                                                        Q.27 Satisfaction with the FVAP web
During 2004, how satisfied were you with the FVAP web site Program Web Site
                                                        site?
                                  Federal Voting Assistance
                                                           %1 Very Satisfied                         39         40             57               33              33
                                                           %2 Satisfied                              54         52             43               58              67
                                                           %3 Dissatisfied                            7          7              0                8               0
                                                           %4 Very Dissatisfied                       1          0              0                1               0
                                                        Q.28 web site during 2004? Mark
Which of the following explains why you didVoting Assistance Why not used FVAP web siteall that apply
                                  Federal not use the FVAPProgram Web Site
                                                           %1 I did not know about it                24         33             33               17

                                                                                                     0           0              0                0
                                                          %2 I did not know what it was for
                                                          %3 I knew about it, but did not
                                                                                                     0           0              0                0
                                                       know the web site address
                                                          %4 I got all the information I
                                                                                                     59         33             67               83
                                                       needed from other sources
                                                          %5 I did not think that it would be
                                                                                                     6           0             33                0
                                                       useful
                                                          %6 Other                                   18         33              0                0
                                                       Q.29 Used or referred anyone to the
                                   Voting Information VIC
During 2004, did you use or refer anyone to the VIC? Center


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                                                       State Department Voting Assistance Officers - Percentages

                                                                                                                                                 Time at Location



                                        Section                         Stem                     2004 Total       0 to 6 mos     6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs
       Question Full Text                                                                         (N = 204)        (N = 50)        (N = 17)          (N = 83)        (N = 22)
                                                             %1 Yes                                   17                6             13                14              14
                                                             %2 No                                    83               94             88                86              86
                                                          Q.30 Why used or referred anyone to
                                                          the VIC
                                    Voting you use or Center
During 2004, for which of the following didInformation refer anyone to the VIC? Mark all that apply
                                                             %1 Election information and
                                                                                                        60            25              100              54               33
                                                          election dates
                                    Voting you use or Center
During 2004, for which of the following didInformation refer anyone to the VIC? Mark all that apply - 1
                                    Voting you use or Center Messages from Mark all that
                                                             %2
During 2004, for which of the following didInformation refer anyone to the VIC? incumbents apply        23            25               0               15               33
                                    Voting you use or Center Messages from Mark all that
                                                             %3
During 2004, for which of the following didInformation refer anyone to the VIC? candidates apply        14             0               0                8               33
                                                             %4 Contacting Service/Does Chief
                                                                                                        34            25               0               38               0
                                                          Voting
                                    Voting you use or Center Action Officer
During 2004, for which of the following didInformation refer anyone to the VIC? Mark all that apply
                                                             %5 Contacting elected
                                                                                                        20            25               0               23               0
                                                          representative(s)
                                    Voting you use or Center
During 2004, for which of the following didInformation refer anyone to the VIC? Mark all that apply
                                    Voting you use or Center %6 Contacting election officials apply
During 2004, for which of the following didInformation refer anyone to the VIC? Mark all that           60            75               50              69               67
                                                          Q.31 Satisfaction with assistance
                                                          received from the VIC
                                    Voting Information Center
During 2004, how satisfied were you or those you referred with the assistance received from the VIC?
                                                             %1 Very Satisfied                          27            33               50              30
                                                             %2 Satisfied                               70            67               50              70
                                                             %3 Dissatisfied                             3             0                0               0
                                                             %4 Very Dissatisfied                        0             0                0               0
                                                          Q.32 Why not used or referred anyone
                                     explain why you did notthe or
                                                          to use
During 2004, which of the followingVoting Information Center VIC refer anyone to the VIC? Mark all that apply

                                                          %1 I got all the voting assistance I        51              45               36              56               57
                                                       needed from other sources
                                                          %2 No one needed it or asked to
                                                                                                      49              52               36              47               43
                                                       be referred
                                                          %3 I did not know about it                  36              26               64              42               29
                                                          %4 Other                                     2               5                0               0                7

                                                    Q.33 Used or referred someone to the
                                                    FVAP toll-free ombudsman tel service
                                 Toll-Free Ombudsman Telephone Service
The Federal Voting Assistance Program (FVAP) provides a toll-free ombudsman telephone service from many countries that allows a caller to talk directly with FVAP staff for voting assistance. During 2004, d
                                                       %1 Yes                                     24             18                13                  27              23
                                                       %2 No                                      76             82                88                  73              77

                                                        Q.34 Satisfaction received from the
                                                        FVAP the assistance
                                  Toll-Free Ombudsman with toll-free ombudsman tel service
During 2004, how satisfied were you or those you referred Telephone Service you received from the FVAP toll-free ombudsman telephone service?
                                                           %1 Very Satisfied                        23               0             50                  25               67


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                                                       State Department Voting Assistance Officers - Percentages

                                                                                                                                                 Time at Location



                                        Section                         Stem                     2004 Total       0 to 6 mos     6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs
       Question Full Text                                                                         (N = 204)        (N = 50)        (N = 17)          (N = 83)        (N = 22)
                                                          %2 Satisfied                                68               86             50                67              33
                                                          %3 Dissatisfied                              6                0              0                 8               0
                                                          %4 Very Dissatisfied                         3               14              0                 0               0
                                                         Q.35 Why not used or referred anyone
                                                         to the FVAP toll-free ombudsman tel
During 2004, which of the followingToll-Free explain why service not use or refer anyone to the FVAP toll-free ombudsman telephone service? Mark all that apply
                                                          you did
                                    reasons Ombudsman Telephone Service

                                                         %1 I got all the voting assistance I         40              49               25              38              43
                                                     needed from other sources
                                                         %2 No one needed it or asked to
                                                                                                      53              54               42              51              57
                                                     be referred
                                                         %3 I did not know about it                   30              20               75              31               7
                                                         %4 Other                                      7               9                0               9               0
                                                     Q.36a Usefulness of info from Voting
                                                     News
                                 Other Sources of Voting Releases
During 2004, how useful was the Voting News Releases? Information
                                                         %1 Very Useful                               30              26               33              30              33
                                                         %2 Useful                                    53              51               47              58              33
                                                         %3 Somewhat Useful                           15              19               13              11              33
                                                         %4 Not Useful at All                          2               5                7               1               0
                                                         %5 Did not use                               6               12               6               4               5
                                                     Q.36b Usefulness of info from
During 2004, how useful was the motivational posters motivational posters
                                 Other Sources of Voting Information
                                                         %1 Very Useful                               15              12                6              21              10
                                                         %2 Useful                                    29              29               50              25              43
                                                         %3 Somewhat Useful                           41              37               19              47              29
                                                         %4 Not Useful at All                         15              22               25               8              19
                                                         %5 Did not use                               10              18               0               11              5
During 2004, how useful was the                     Q.36c Usefulness of info from The
Voting Information Election                         Voting Information Election Calendar
Calendar poster                                     poster
                                Other Sources of Voting Information
                                                        %1 Very Useful                                24              27               23              21              29
                                                        %2 Useful                                     39              41               31              40              41
                                                        %3 Somewhat Useful                            30              19               23              37              29
                                                        %4 Not Useful at All                           7              14               23               3               0
                                                        %5 Did not use                                24              26               19              24              23




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                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Percentages

                                                                                                                                           Time at Location



                                        Section                        Stem                      2004 Total   0 to 6 mos   6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs
       Question Full Text                                                                         (N = 204)    (N = 50)      (N = 17)          (N = 83)        (N = 22)
                                                       Q.36d Usefulness of info from How To
                                                       Do It! Absentee Voting Frequently
                                                       Asked Questions
                                 Other Do It! Absentee Voting Frequently Asked Questions
During 2004, how useful was the How ToSources of Voting Information
                                                           %1 Very Useful                            39          37             33               39              35
                                                           %2 Useful                                 38          40             40               41              30
                                                           %3 Somewhat Useful                        21          23              7               20              35
                                                           %4 Not Useful at All                       2           0             20                0               0
                                                           %5 Did not use                            19          21             9                20              13
                                                       Q.36e Usefulness of info from public
                                                       service
                                 Other Sources campaign ad campaign
During 2004, how useful was the Public service adof Voting Information
                                                           %1 Very Useful                            15          14              7               20              22
                                                           %2 Useful                                 38          34             53               30              67
                                                           %3 Somewhat Useful                        32          34             13               36              11
                                                           %4 Not Useful at All                      15          17             27               14               0
                                                           %5 Did not use                            51          50             22               48              81
                                                       Q.37a Received enough Voting
                                                       Assistance Guides 2004-05
                                 Voting Assistance Guide 2004-05 for
During 2004, did you have enough Other Sources of Voting Information your post?
                                                           %1 Yes                                    89          90             75               90              86
                                                           %2 No                                     11          10             25               10              14
                                                       Q.37b Received enough Federal Post
                                                       Card Applications
                                 Federal Post Card Application (FPCA)
During 2004, did you have enough Other Sources of Voting Information for your post?
                                                           %1 Yes                                    92          92             88               90              95
                                                           %2 No                                      8           8             12               10               5
                                                       Q.37c Received enough Federal Write-
                                                       in Absentee for
During 2004, did you have enough Other Sources ofAbsentee BallotsBallots post?
                                 Federal Write-in Voting Information your
                                                           %1 Yes                                    92          92             82               93              91
                                                           %2 No                                      8           8             18                7               9

                                                       Q.37d Received enough Voting
                                                       Information Calendar poster posters
                                 of the Voting Information ElectionElection Calendarfor your post?
During 2004, did you have enough Other Sources of Voting Information
                                                           %1 Yes                                    84          81             75               84              91
                                                           %2 No                                     16          19             25               16               9
                                                       Q.37e Received enough motivational
                                                       posters
                                 Motivational posters for Information
During 2004, did you have enough Other Sources of Votingyour post?
                                                           %1 Yes                                    83          79             80               84              91
                                                           %2 No                                     17          21             20               16               9




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                                                State Department Voting Assistance Officers - Percentages

                    Time at Location



     Section                   Stem                    3 yrs+
                                                      (N = 29)
               Response rate
                  Complete
                  Undeliverable
                  Percent undeliverable
                  Head count
                  Net issued
                  Total response rate
About You      Q.01 Country stationed on 11/02/04
                  %1 Germany                             0
                  %2 Japan                               3
                  %3 South Korea                         0
                  %4 USA                                 0
                  %5 Peru                                0
                  %6 France                              3
                  %7 Poland                              0
                  %8 Italy                               3
                  %9 United Kingdom                      0
                  %10 New Zealand                        3
                  %11 Macedonia                          0
                  %12 Puerto Rico                        0
                  %13 Dominican Republic                 0
                  %14 Israel                             0
                  %15 Egypt                              0
                  %16 Iraq                               0
                  %17 Spain                              0
                  %18 Iceland                            0
                  %19 China                              0
                  %20 Cuba                               0
                  %21 Guatemala                          0
                  %22 Australia                          7
                  %23 Canada                             3
                  %24 Turkey                             0
                  %25 Kenya                              0
                  %26 Mexico                             3
                  %27 Belgium                            3
                  %28 Mali                               0
                  %29 Netherlands                        3


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                                                State Department Voting Assistance Officers - Percentages

                    Time at Location



     Section                   Stem                    3 yrs+
                                                      (N = 29)
                  %30 Norway                              0
                  %31 Oman                                0
                  %32 Portugal                            3
                  %33 Saudi Arabia                        0
                  %34 Serbia & Montenegro                 0
                  %35 Sri-Lanka                           0
                  %36 Bahrain                             0
                  %37 Czech Republic                      0
                  %38 Pakistan                            0
                  %39 Thailand                            0
                  %40 United Arab Emirates                3
                  %41 Bolivia                             3
                  %42 Brazil                              3
                  %43 Greece                              0
                  %44 Honduras                            3
                  %45 Ireland                             3
                  %46 Malta                               0
                  %47 Russia                              0
                  %48 Samoa                               0
                  %49 Burma                               0
                  %50 Ecuador                             0
                  %51 Finland                             3
                  %52 Grenada                             7
                  %53 Romania                             3
                  %54 Sierra Leone                        3
                  %55 Switzerland                         0
                  %56 Taiwan                              3
                  %57 Yemen                               0
                  %58 Zambia                              0
                  %59 Slovenia                            0
                  %60 Other                              24
About You      Q.02 Time stationed at location
                  %1 Less than 6 months
                  %2 6 months to less than 1 year
                  %3 1 year to less than 2 years
                  %4 2 years to less than 3 years
                  %5 3 years or more


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                                                         State Department Voting Assistance Officers - Percentages

                           Time at Location



      Section                          Stem                     3 yrs+
                                                               (N = 29)
About You             Q.03 Age on 11/02/04
                         %1 Under 24 years old                    0
                         %2 25 to 29 years old                    7
                         %3 30 to 34 years old                   10
                         %4 35 to 44 years old                   34
                         %5 45 years old & above                 48
                      Q.04 Length of time a VAO in current
About You             assignment
                         %1 Less than 3 months                    0
                         %2 3 to 6 months                         7
                         %3 6 to 12 months                       11
                         %4 1 year or more                       82
                      Q.05 Served as a VAO before current
About You             VAO assignment
                         %1 Yes, once before                     10
                         %2 Yes, more than once before           59
                         %3 No                                   31
About You             Q.06 Total time served as a VAO
                         %1 Less than 6 months                    0
                         %2 6 months to less than 1 year          0
                         %3 1 year to less than 2 years           0
                         %4 2 years to less than 3 years          5
                         %5 3 years or more                      95
                      Q.07 # U.S. citizens resided in
Your Responsibilities consular district as of 11/02/04
                      as Voting Assistance Officer
                         %1 1 to 1000 people                     21
                         %2 1001 to 10,000 people                28
                         %3 10,001 to 20,000 people              24
                         %4 more than 20,000 people              28
                      Q.08a Usefulness of FVAP onsite
                      VAO training workshop in preparing
Your Responsibilities for VAO duties
                       as Voting Assistance Officer
                          %1 Very Useful                         67
                          %2 Useful                              33
                          %3 Somewhat Useful                      0
                          %4 Not Useful at All                    0
                          %5 Did not receive this training       61


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May 2, 2005
                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Percentages

                           Time at Location



      Section                          Stem                     3 yrs+
                                                               (N = 29)
                      Q.08b Usefulness of FVAP online/CD
                      ROM VAO training in preparing for
Your Responsibilities VAO duties
                      as Voting Assistance Officer
                         %1 Very Useful                          31
                         %2 Useful                               63
                         %3 Somewhat Useful                       6
                         %4 Not Useful at All                     0
                         %5 Did not receive this training        41
                      Q.08c Usefulness of other
                      workshop/seminar(s) in preparing for
Your Responsibilities VAO duties
                      as Voting Assistance Officer
                         %1 Very Useful                          67
                         %2 Useful                               33
                         %3 Somewhat Useful                       0
                         %4 Not Useful at All                     0
                         %5 Did not receive this training        86

                      Q.08d Usefulness of classroom
                       as Voting in preparing for VAO
Your Responsibilities instruction Assistance Officer duties
                          %1 Very Useful                         50
                          %2 Useful                              50
                          %3 Somewhat Useful                      0
                          %4 Not Useful at All                    0
                          %5 Did not receive this training       91

                      Q.08e Usefulness of informal briefings
Your Responsibilities in preparing for VAO duties
                       as Voting Assistance Officer
                          %1 Very Useful                         43
                          %2 Useful                              57
                          %3 Somewhat Useful                      0
                          %4 Not Useful at All                    0
                          %5 Did not receive this training       68
                      Q.08f Usefulness of materials left by
                      previous VAO in preparing for VAO
Your Responsibilities duties
                      as Voting Assistance Officer
                         %1 Very Useful                          31
                         %2 Useful                               31


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                                                           State Department Voting Assistance Officers - Percentages

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      Section                         Stem                        3 yrs+
                                                                 (N = 29)
                        %3 Somewhat Useful                          38
                        %4 Not Useful at All                         0
                        %5 Did not receive this training            46
                      Q.08g Usefulness of instructions from
                      Department of State in preparing for
Your Responsibilities VAO duties
                      as Voting Assistance Officer
                         %1 Very Useful                            52
                         %2 Useful                                 44
                         %3 Somewhat Useful                         4
                         %4 Not Useful at All                       0
                         %5 Did not receive this training          4
                      Q.09 # People I/my staff provided with
Your Responsibilities voting assistance
                      as Voting Assistance Officer
                         %1 None                                    0
                         %2 1 to 100                               10
                         %3 101 to 500                             24
                         %4 501 to 1000                            28
                         %5 1001 to 2000                           38
                         %6 2001 or more                            0
                      Q.10 # People I/my staff provided with
Your Responsibilities FWABs Assistance Officer
                      as Voting
                         %1 None                                    0
                         %2 1 to 50                                28
                         %3 51 to 100                              14
                         %4 101 to 200                             14
                         %5 201 to 500                             34
                         %6 501 or more                            10
                      Q.11 # Hours/wk I or my staff spent on
Your Responsibilities VAO voting activities Officer
                      as Voting Assistance
                         %1 10 hours or less                       55
                         %2 11 to 20 hours                         34
                         %3 21 to 30 hours                          3
                         %4 31 to 40 hours                          3
                         %5 41 or more hours                        3
                      Q.12 Activities done during current
Your Responsibilities VAO assignment
                      as Voting Assistance Officer




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                                                          State Department Voting Assistance Officers - Percentages

                            Time at Location



      Section                          Stem                       3 yrs+
                                                                 (N = 29)

                                                                   52
                        %1 Conducted workshops/briefings
                        %2 Distributed Federal Post Card
                                                                   97
                      Applications (FPCAs)
                         %3 Regularly reported on voting
                      activities to your Department's Chief        38
                      Voting Officer
                         %4 Answered overseas citizens’
                                                                   100
                      voting questions
                         %5 Displayed voting information
                                                                   93
                      materials
                         %6 Involved overseas citizen
                                                                   69
                      organizations in voting program

                          %7 Regularly reported on voting          83
                      activities to senior embassy officials
                      Q.13 Provide Federal Post Card
Your Responsibilities Application (FPCA) Officer
                       as Voting Assistance
                          %1 Provide Federal Post Card
                                                                   79
                      Application (FPCA)
                          %2 Help fill out FPCA                    31
                          %3 Provide Federal Write-In
                                                                   38
                      Absentee Ballot (FWAB)
                          %4 Help fill out FWAB                    10
                          %5 Act as a notary/witness to
                                                                    7
                      FPCA and/or ballot
                          %6 Electronically transmit or
                                                                    3
                      receive (fax) election materials
                          %7 Help determine voting
                                                                   10
                      jurisdiction
                          %8 Provide address of local
                                                                   17
                      election official
                          %9 Explain specifics of state voting
                                                                   28
                      procedures
                          %10 Determine need to register or
                                                                   31
                      how to register




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                                                           State Department Voting Assistance Officers - Percentages

                            Time at Location



      Section                          Stem                       3 yrs+
                                                                 (N = 29)
                        %11 Provide information on
                                                                    3
                     changing legal residence
                        %12 Explain deadlines for
                     necessary forms and/or submitting             31
                     ballot
                        %13 Give dates of elections                 3

                        %14 Answer questions about                  0
                     impact of voting on federal tax liability
                        %15 Motivate individuals to vote            7
                        %16 Provide information on
                                                                    0
                     candidates/issues

                      Q.14a Satisfied with amount of time
Your Responsibilities available for performing VAO duties
                       as Voting Assistance Officer
                          %1 Very Satisfied                        17
                          %2 Satisfied                             62
                          %3 Dissatisfied                          14
                          %4 Very Dissatisfied                      7
                      Q.14b Satisfied with Embassy support
Your Responsibilities for the voting program Officer
                       as Voting Assistance
                          %1 Very Satisfied                        32
                          %2 Satisfied                             61
                          %3 Dissatisfied                           7
                          %4 Very Dissatisfied                      0
                      Q.14c Satisfied with department
                       as Voting the voting Officer
Your Responsibilities support forAssistance program
                          %1 Very Satisfied                        66
                          %2 Satisfied                             31
                          %3 Dissatisfied                           3
                          %4 Very Dissatisfied                      0
                      Q.14d Satisfied with quantity of voting
Your Responsibilities materials available
                       as Voting Assistance Officer
                          %1 Very Satisfied                        50
                          %2 Satisfied                             43
                          %3 Dissatisfied                           7
                          %4 Very Dissatisfied                      0


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                                                           State Department Voting Assistance Officers - Percentages

                            Time at Location



      Section                           Stem                      3 yrs+
                                                                 (N = 29)
                      Q.14e Satisfied with timeliness of
                      distribution of voting materials within
                       as Department of State
Your Responsibilities the Voting Assistance Officer
                          %1 Very Satisfied                        36
                          %2 Satisfied                             54
                          %3 Dissatisfied                          11
                          %4 Very Dissatisfied                      0
                      Q.14f Satisfied with method of
Your Responsibilities requisitioning voting materials
                       as Voting Assistance Officer
                          %1 Very Satisfied                        21
                          %2 Satisfied                             62
                          %3 Dissatisfied                          14
                          %4 Very Dissatisfied                      3
                       as Voting frequent complaints
Your Responsibilities Q.15 Most Assistance Officer

                                                                   66
                         %1 Complicated voting procedures

                          %2 Federal Post Card Application         21
                      (FPCA) difficult to fill out
                          %3 Delayed or no response to the
                                                                   72
                      FPCA
                          %4 FPCA returned because not
                                                                    0
                      accepted by election officials
                          %5 Absentee ballot confusing             17
                          %6 Federal Write-In Absentee
                                                                    7
                      Ballot (FWAB) difficult to use
                          %7 Voting Assistance Guide
                                                                    3
                      difficult to use
                          %8 Residency qualifications/laws
                                                                   41
                      confusing
                          %9 Not enough information on
                                                                    7
                      candidates/issues
                         %10 Difficulty in maintaining
                      current mailing address with local           10
                      election officials
                         %11 Difficult to have FPCA or
                                                                    0
                      ballot notarized


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                                                       State Department Voting Assistance Officers - Percentages

                          Time at Location



      Section                        Stem                      3 yrs+
                                                              (N = 29)
                      %12 I did not receive any
                                                                 3
                    complaints
                      %13 None of these                          3
                      Q.16 Three states or territories with
                      most procedural problems to absentee
Your Responsibilities voters at post
                      as Voting Assistance Officer
                         %1 Alabama                              0
                         %2 Alaska                               0
                         %3 Arizona                              0
                         %4 Arkansas                             0
                         %5 California                          10
                         %6 Colorado                             4
                         %7 Connecticut                          0
                         %8 Delaware                             0
                         %9 Florida                             20
                         %10 Georgia                             0
                         %11 Hawaii                              0
                         %12 Idaho                               0
                         %13 Illinois                            0
                         %14 Indiana                             0
                         %15 Iowa                                0
                         %16 Kansas                              0
                         %17 Kentucky                            0
                         %18 Louisiana                           2
                         %19 Maine                               0
                         %20 Maryland                            0
                         %21 Massachusetts                       0
                         %22 Michigan                           14
                         %23 Minnesota                           0
                         %24 Mississippi                         0
                         %25 Missouri                            0
                         %26 Montana                             0
                         %27 Nebraska                            0
                         %28 Nevada                              2
                         %29 New Hampshire                       0
                         %30 New Jersey                          4
                         %31 New Mexico                          0


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                                                     State Department Voting Assistance Officers - Percentages

                          Time at Location



     Section                        Stem                    3 yrs+
                                                           (N = 29)
                        %32 New York                          16
                        %33 North Carolina                     0
                        %34 North Dakota                       0
                        %35 Ohio                               8
                        %36 Oklahoma                           2
                        %37 Oregon                             0
                        %38 Pennsylvania                       2
                        %39 Rhode Island                       0
                        %40 South Carolina                     0
                        %41 South Dakota                       0
                        %42 Tennessee                          0
                        %43 Texas                             10
                        %44 Utah                               0
                        %45 Vermont                            0
                        %46 Virginia                           4
                        %47 Washington                         0
                        %48 West Virginia                      0
                        %49 Wisconsin                          0
                        %50 Wyoming                            2
                        %51 Guam                               0
                        %52 Puerto Rico                        0
                        %53 Washington, D.C.                   2
                        %54 Virgin Islands                     0
                    Q.17a Assisted voter with
                    sending/receiving fax of
Electronic Transmission of Election Materials FPCA
                        %1 YES, helped send materials        64
                        %2 YES, helped receive materials
                                                              0
                    [NOTE: prefill "NA"]
                        %3 NO                                36
                    Q.17b Assisted voter with
                    sending/receiving fax of blank
                    absentee ballot
Electronic Transmission of Election Materials
                        %1 YES, helped send materials
                                                              0
                    [NOTE: prefill "NA"]

                                                             26
                       %2 YES, helped receive materials
                       %3 NO                                 74


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                                                       State Department Voting Assistance Officers - Percentages

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      Section                         Stem                    3 yrs+
                                                             (N = 29)

                    Q.17c Assisted voter with
                    sending/receiving fax of
Electronic Transmission of Election Materials voted ballot
                        %1 YES, helped send materials          42
                        %2 YES, helped receive materials
                                                                0
                    [NOTE: prefill "NA"]
                        %3 NO                                  58
                    Q.17d Assisted voter with
                    sending/receiving fax of other voting
                    materials
Electronic Transmission of Election Materials
                        %1 YES, helped send materials          30

                                                                0
                       %2 YES, helped receive materials
                       %3 NO                                   70
                    Q.18a Received the Voting Assistance
                    Guide
Voting Assistance Guide 2004-05
                       %1 Yes                                  97
                       %2 No                                    3
                    Q.18b Month/year received the Voting
                    Assistance Guide 2004-05
Voting Assistance Guide
                       %1 January 2004                         18
                       %2 February 2004                        21
                       %3 March 2004                            4
                       %4 April 2004                            4
                       %5 May 2004                             11
                       %6 June 2004                             4
                       %7 July 2004                             0
                       %8 August 2004                           0
                       %9 September 2004                        0
                       %10 Do not recall                       39
                    Q.19 Usefulness of the Voting
                    Assistance Guide 2004-05 in
                    performing VAO duties
Voting Assistance Guide
                       %1 Very Useful                          75
                       %2 Useful                               25
                       %3 Somewhat Useful                       0
                       %4 Not Useful at All                     0


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                                                         State Department Voting Assistance Officers - Percentages

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     Section                         Stem                       3 yrs+
                                                               (N = 29)
                    Q.20 What you liked about Voting
                    Assistance Guide 2004-05
Voting Assistance Guide
                       %1 State-by-state information on
                                                                 93
                    registering and voting absentee
                       %2 Dates of elections and
                                                                 57
                    deadlines
                       %3 Information on how to fill out
                    the Federal Post Card Application            82
                    (FPCA)
                       %4 Mailing addresses for FPCA or
                                                                 86
                    ballot
                       %5 Information on electronically
                    transmitting (faxing) the FPCA or            79
                    voted ballot

                                                                 39
                        %6 The overall layout and design
                        %7 Other                                  4
                        %8 None of the above                      0
                     Q.21 Received the Voting Information
                     News newsletter
Voting Information News Newsletter
                        %1 Yes, electronically                   79
                        %2 Yes, hard copy                         4
                        %3 Yes, both electronically and
                                                                 11
                     hard copy
                        %4 No                                     7
                     Q.22 Ways used Voting Information
                     News newsletter
Voting Information News Newsletter
                        %1 Forward it by e-mail                  44
                        %2 Photocopy the whole
                                                                 19
                     newsletter and distribute it
                        %3 Extract selected information
                                                                 48
                     and distribute it
                        %4 Keep it for reference                 89
                        %5 Other                                  0
                     Q.23 Overall usefulness of Voting
                     Information News in carrying out
                     current VAO duties
Voting Information News Newsletter


                                                                                 29 of 289
May 2, 2005
                                                                    2004 Post Election Survey Results
                                                        State Department Voting Assistance Officers - Percentages

                           Time at Location



      Section                         Stem                      3 yrs+
                                                               (N = 29)
                         %1 Very Useful                           37
                         %2 Useful                                41
                         %3 Somewhat Useful                       22
                         %4 Not Useful at All                      0
                     Q.24 What liked about Voting
                     Information News newsletter
Voting Information News Newsletter

                                                                 19
                        %1 The overall layout and design
                        %2 The information it contains           74
                        %3 Easy to use                           33

                                                                 37
                         %4 Frequency of the newsletter
                         %5 Timeliness of the information in
                                                                 48
                     the newsletter
                         %6 “To Do” Checklist                    63
                         %7 Other                                 0
                         %8 None of the above                     4
                     Q.25a Used the FVAP web site
                     personally
Federal Voting Assistance Program Web Site
                         %1 Yes                                  90
                         %2 No                                   10
                     Q.25b Total times used the FVAP site
                     in '04
Federal Voting Assistance Program Web Site
                         %1 Everyday                             31
                         %2 At least once a week but not
                                                                 42
                     everyday
                         %3 At least once a month but not
                                                                 23
                     every week
                         %4 At least once in 2004 but not
                                                                  4
                     every month

                     Q.26 Program used the
Federal Voting Assistance Reasons Web Site FVAP web site
                        %1 To access the online Voting
                                                                 73
                     Assistance Guide
                        %2 To access Voting Information
                                                                 15
                     News newsletters




                                                                                30 of 289
May 2, 2005
                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Percentages

                            Time at Location



      Section                          Stem                      3 yrs+
                                                                (N = 29)
                        %3 To access other FVAP
                                                                  31
                     publications

                                                                  54
                         %4 To access the Voting Calendar

                         %5 To access the online Federal          38
                     Post Card Application (FPCA)
                         %6 To link to other election-related
                                                                  65
                     websites
                         %7 To obtain Voting Assistance
                                                                  19
                     Officer training
                         %8 To find a U.S.
                                                                  27
                     Representative/Senator
                         %9 To obtain toll-free telephone
                                                                  46
                     numbers
                         %10 To e-mail FVAP                       19
                         %11 To obtain information for your
                                                                   0
                     own publications
                     Q.27 Satisfaction with the FVAP web
                     site
Federal Voting Assistance Program Web Site
                         %1 Very Satisfied                        50
                         %2 Satisfied                             38
                         %3 Dissatisfied                          12
                         %4 Very Dissatisfied                      0
                     Q.28 Program Web Site
Federal Voting Assistance Why not used FVAP web site
                         %1 I did not know about it                0

                                                                   0
                        %2 I did not know what it was for
                        %3 I knew about it, but did not
                                                                   0
                     know the web site address
                        %4 I got all the information I
                                                                  50
                     needed from other sources
                        %5 I did not think that it would be
                                                                   0
                     useful
                        %6 Other                                  50
                     Q.29 Used or referred anyone to the
                     VIC
Voting Information Center


                                                                                 31 of 289
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                                                                    2004 Post Election Survey Results
                                                        State Department Voting Assistance Officers - Percentages

                          Time at Location



     Section                         Stem                      3 yrs+
                                                              (N = 29)
                         %1 Yes                                  48
                         %2 No                                   52
                     Q.30 Why used or referred anyone to
                     the VIC
Voting Information Center
                         %1 Election information and
                                                                77
                     election dates
Voting Information Center
                         %2
Voting Information Center Messages from incumbents              31
                         %3
Voting Information Center Messages from candidates              23
                         %4 Contacting Service/Does Chief
                                                                46
                     Voting
Voting Information Center Action Officer
                         %5 Contacting elected
                                                                23
                     representative(s)
Voting Information Center
                         %6
Voting Information Center Contacting election officials         46
                     Q.31 Satisfaction with assistance
                     received from the VIC
Voting Information Center
                         %1 Very Satisfied                      20
                         %2 Satisfied                           73
                         %3 Dissatisfied                         7
                         %4 Very Dissatisfied                    0
                     Q.32 Why not used or referred anyone
                     to the
Voting Information Center VIC

                       %1 I got all the voting assistance I     50
                    needed from other sources
                       %2 No one needed it or asked to
                                                                70
                    be referred
                       %3 I did not know about it               20
                       %4 Other                                  0

                  Q.33 Used or referred someone to the
                  FVAP toll-free ombudsman tel service
Toll-Free Ombudsman Telephone Service
                     %1 Yes                                     38
                     %2 No                                      63

                  Q.34 Satisfaction received from the
                  FVAP toll-free ombudsman tel service
Toll-Free Ombudsman Telephone Service
                     %1 Very Satisfied                          14


                                                                                32 of 289
May 2, 2005
                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Percentages

                           Time at Location



      Section                          Stem                     3 yrs+
                                                               (N = 29)
                         %2 Satisfied                             71
                         %3 Dissatisfied                          14
                         %4 Very Dissatisfied                      0
                  Q.35 Why not used or referred anyone
                  to the FVAP toll-free ombudsman tel
                  service
Toll-Free Ombudsman Telephone Service

                        %1 I got all the voting assistance I     36
                    needed from other sources
                        %2 No one needed it or asked to
                                                                 64
                    be referred
                        %3 I did not know about it               36
                        %4 Other                                  7
                    Q.36a Usefulness of info from Voting
                    News Releases
Other Sources of Voting Information
                        %1 Very Useful                           32
                        %2 Useful                                61
                        %3 Somewhat Useful                        7
                        %4 Not Useful at All                      0
                        %5 Did not use                           3
                    Q.36b Usefulness of info from
                    motivational posters
Other Sources of Voting Information
                        %1 Very Useful                           14
                        %2 Useful                                18
                        %3 Somewhat Useful                       57
                        %4 Not Useful at All                     11
                        %5 Did not use                           3
                    Q.36c Usefulness of info from The
                    Voting Information Election Calendar
                    poster
Other Sources of Voting Information
                        %1 Very Useful                           22
                        %2 Useful                                39
                        %3 Somewhat Useful                       35
                        %4 Not Useful at All                      4
                        %5 Did not use                           21




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                                                                  2004 Post Election Survey Results
                                                      State Department Voting Assistance Officers - Percentages

                          Time at Location



     Section                        Stem                     3 yrs+
                                                            (N = 29)
                    Q.36d Usefulness of info from How To
                    Do It! Absentee Voting Frequently
                    Asked Questions
Other Sources of Voting Information
                        %1 Very Useful                        48
                        %2 Useful                             32
                        %3 Somewhat Useful                    20
                        %4 Not Useful at All                   0
                        %5 Did not use                        24
                    Q.36e Usefulness of info from public
                    service ad campaign
Other Sources of Voting Information
                        %1 Very Useful                         6
                        %2 Useful                             41
                        %3 Somewhat Useful                    41
                        %4 Not Useful at All                  12
                        %5 Did not use                        52
                    Q.37a Received enough Voting
                    Assistance Guides 2004-05
Other Sources of Voting Information
                        %1 Yes                                93
                        %2 No                                  7
                    Q.37b Received enough Federal Post
                    Card Applications
Other Sources of Voting Information
                        %1 Yes                                97
                        %2 No                                  3
                    Q.37c Received enough Federal Write-
                    in Absentee Ballots
Other Sources of Voting Information
                        %1 Yes                                96
                        %2 No                                  4

                    Q.37d Received enough Voting
                    Information Election Calendar posters
Other Sources of Voting Information
                        %1 Yes                                86
                        %2 No                                 14
                    Q.37e Received enough motivational
                    posters
Other Sources of Voting Information
                        %1 Yes                                86
                        %2 No                                 14




                                                                              34 of 289
May 2, 2005
                                                            2004 Post Election Survey Results
                                                State Department Voting Assistance Officers - Percentages

                                                                              Age in Years



     Section                   Stem                   18 to 24    25 to 29      30 to 34     35 to 44     45+
                                                      (N = 2)     (N = 19)      (N = 52)     (N = 63)   (N = 65)
               Response rate
                  Complete
                  Undeliverable
                  Percent undeliverable
                  Head count
                  Net issued
                  Total response rate
About You      Q.01 Country stationed on 11/02/04
                  %1 Germany                             0           0               0          6           5
                  %2 Japan                               0           0               2          5           3
                  %3 South Korea                         0           0               0          2           0
                  %4 USA                                 0           0               0          0           0
                  %5 Peru                                0           0               0          0           2
                  %6 France                              0           0               2          0           3
                  %7 Poland                              0           0               0          0           0
                  %8 Italy                               0           0               2          2           2
                  %9 United Kingdom                      0           0               0          2           0
                  %10 New Zealand                        0           0               0          0           2
                  %11 Macedonia                          0           0               0          2           0
                  %12 Puerto Rico                        0           0               0          0           0
                  %13 Dominican Republic                50           0               0          0           0
                  %14 Israel                             0           0               0          0           2
                  %15 Egypt                              0           0               0          0           0
                  %16 Iraq                               0           0               0          2           0
                  %17 Spain                              0           0               0          0           5
                  %18 Iceland                            0           5               0          0           0
                  %19 China                              0           5               4          5           0
                  %20 Cuba                               0           0               2          0           0
                  %21 Guatemala                          0           0               2          0           0
                  %22 Australia                          0           0               2          0           5
                  %23 Canada                             0          11               0          3           2
                  %24 Turkey                             0          11               4          0           0
                  %25 Kenya                              0           0               0          3           0
                  %26 Mexico                             0           0               4          3           3
                  %27 Belgium                            0           0               0          0           2
                  %28 Mali                               0           0               0          0           0
                  %29 Netherlands                        0           0               2          0           2


                                                                         35 of 289
May 2, 2005
                                                            2004 Post Election Survey Results
                                                State Department Voting Assistance Officers - Percentages

                                                                              Age in Years



     Section                   Stem                   18 to 24    25 to 29      30 to 34     35 to 44     45+
                                                      (N = 2)     (N = 19)      (N = 52)     (N = 63)   (N = 65)
                  %30 Norway                              0           0             0            0          2
                  %31 Oman                                0           0             2            0          0
                  %32 Portugal                            0           0             2            0          2
                  %33 Saudi Arabia                        0           5             0            3          0
                  %34 Serbia & Montenegro                 0           0             0            0          0
                  %35 Sri-Lanka                           0           5             0            0          0
                  %36 Bahrain                             0           0             0            0          0
                  %37 Czech Republic                      0           0             0            2          2
                  %38 Pakistan                            0           0             6            0          2
                  %39 Thailand                            0           0             2            2          0
                  %40 United Arab Emirates                0           5             0            3          0
                  %41 Bolivia                             0           5             0            0          3
                  %42 Brazil                              0           0             2            2          2
                  %43 Greece                              0           0             2            2          0
                  %44 Honduras                            0           5             0            2          0
                  %45 Ireland                             0           0             0            5          0
                  %46 Malta                               0           5             0            3          0
                  %47 Russia                              0           0             2            3          0
                  %48 Samoa                               0           0             0            0          2
                  %49 Burma                               0           0             0            0          3
                  %50 Ecuador                             0           0             2            0          2
                  %51 Finland                             0           0             0            0          2
                  %52 Grenada                             0           0             0            0          3
                  %53 Romania                             0           0             0            2          2
                  %54 Sierra Leone                        0           0             2            2          0
                  %55 Switzerland                         0           0             2            0          2
                  %56 Taiwan                              0           0             0            3          0
                  %57 Yemen                               0           0             0            0          2
                  %58 Zambia                              0           0             0            0          3
                  %59 Slovenia                            0           0             0            0          2
                  %60 Other                              50          37            52           35         35
About You      Q.02 Time stationed at location
                  %1 Less than 6 months                  0          21               33        30           15
                  %2 6 months to less than 1 year       50          11               10         3           11
                  %3 1 year to less than 2 years        50          53               46        38           37
                  %4 2 years to less than 3 years        0           5                6        13           15
                  %5 3 years or more                     0          11                6        16           22


                                                                         36 of 289
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                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Percentages

                                                                                        Age in Years



      Section                          Stem                    18 to 24    25 to 29       30 to 34     35 to 44     45+
                                                               (N = 2)     (N = 19)       (N = 52)     (N = 63)   (N = 65)
About You             Q.03 Age on 11/02/04                         1           2              3            4          5
                         %1 Under 24 years old
                         %2 25 to 29 years old
                         %3 30 to 34 years old
                         %4 35 to 44 years old
                         %5 45 years old & above
                      Q.04 Length of time a VAO in current
About You             assignment
                         %1 Less than 3 months                    0          28                33        30          17
                         %2 3 to 6 months                        50          33                25        17          11
                         %3 6 to 12 months                       50          11                20        14          25
                         %4 1 year or more                        0          28                22        38          47
                      Q.05 Served as a VAO before current
About You             VAO assignment
                         %1 Yes, once before                      0           6                 4        26          15
                         %2 Yes, more than once before            0           6                 4        16          32
                         %3 No                                   100         89                92        58          52
About You             Q.06 Total time served as a VAO
                         %1 Less than 6 months                                0                 0         0           0
                         %2 6 months to less than 1 year                      0                 0         8           0
                         %3 1 year to less than 2 years                       0                25        15          10
                         %4 2 years to less than 3 years                      0                25        23          16
                         %5 3 years or more                                  100               50        54          74
                      Q.07 # U.S. citizens resided in
Your Responsibilities consular district as of 11/02/04
                      as Voting Assistance Officer
                         %1 1 to 1000 people                     50          39                42        23          21
                         %2 1001 to 10,000 people                 0          28                35        35          32
                         %3 10,001 to 20,000 people               0          17                 6        21          24
                         %4 more than 20,000 people              50          17                17        21          23
                      Q.08a Usefulness of FVAP onsite
                      VAO training workshop in preparing
Your Responsibilities for VAO duties
                       as Voting Assistance Officer
                          %1 Very Useful                                     80                50        29         60
                          %2 Useful                                           0                38        64         33
                          %3 Somewhat Useful                                 20                13         7          7
                          %4 Not Useful at All                                0                 0         0          0
                          %5 Did not receive this training       100         72                83        75         73


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                                                         State Department Voting Assistance Officers - Percentages

                                                                                        Age in Years



      Section                          Stem                    18 to 24    25 to 29       30 to 34     35 to 44     45+
                                                               (N = 2)     (N = 19)       (N = 52)     (N = 63)   (N = 65)
                      Q.08b Usefulness of FVAP online/CD
                      ROM VAO training in preparing for
Your Responsibilities VAO duties
                      as Voting Assistance Officer
                         %1 Very Useful                           0          10                28        32         13
                         %2 Useful                               100         50                33        50         65
                         %3 Somewhat Useful                       0          40                39        18         22
                         %4 Not Useful at All                     0           0                 0         0          0
                         %5 Did not receive this training        50          44                63        63         59
                      Q.08c Usefulness of other
                      workshop/seminar(s) in preparing for
Your Responsibilities VAO duties
                      as Voting Assistance Officer
                         %1 Very Useful                           0                          0           33         80
                         %2 Useful                                0                          0           67          0
                         %3 Somewhat Useful                      100                        100           0         20
                         %4 Not Useful at All                     0                          0            0          0
                         %5 Did not receive this training        50          100            96           95         90

                      Q.08d Usefulness of classroom
                       as Voting in preparing for VAO
Your Responsibilities instruction Assistance Officer duties
                          %1 Very Useful                          0           0                 0                   100
                          %2 Useful                               0          50                33                    0
                          %3 Somewhat Useful                     100         50                33                    0
                          %4 Not Useful at All                    0           0                33                    0
                          %5 Did not receive this training       50          89                93        100        96

                      Q.08e Usefulness of informal briefings
Your Responsibilities in preparing for VAO duties
                       as Voting Assistance Officer
                          %1 Very Useful                          0          33                33        64         46
                          %2 Useful                               0          50                28        29         31
                          %3 Somewhat Useful                     100         17                39         7         15
                          %4 Not Useful at All                    0           0                 0         0          8
                          %5 Did not receive this training       50          67                61        75         75
                      Q.08f Usefulness of materials left by
                      previous VAO in preparing for VAO
Your Responsibilities duties
                      as Voting Assistance Officer
                         %1 Very Useful                           0          33                17        20          38
                         %2 Useful                               50          33                33        48          33


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                                                           State Department Voting Assistance Officers - Percentages

                                                                                         Age in Years



      Section                         Stem                       18 to 24    25 to 29      30 to 34     35 to 44     45+
                                                                 (N = 2)     (N = 19)      (N = 52)     (N = 63)   (N = 65)
                        %3 Somewhat Useful                           0          33            47           32         25
                        %4 Not Useful at All                        50           0             3            0          4
                        %5 Did not receive this training            0           50            36           55         58
                      Q.08g Usefulness of instructions from
                      Department of State in preparing for
Your Responsibilities VAO duties
                      as Voting Assistance Officer
                         %1 Very Useful                             0          47               37        47           47
                         %2 Useful                                 100         41               35        43           47
                         %3 Somewhat Useful                         0          12               29        10            6
                         %4 Not Useful at All                       0           0                0         0            0
                         %5 Did not receive this training           0          11               4         3            2
                      Q.09 # People I/my staff provided with
Your Responsibilities voting assistance
                      as Voting Assistance Officer
                         %1 None                                    0           0                0         0            0
                         %2 1 to 100                                0          11               25         8           14
                         %3 101 to 500                             50          47               40        33           29
                         %4 501 to 1000                             0          21               10        22           20
                         %5 1001 to 2000                           50          21               25        37           37
                         %6 2001 or more                            0           0                0         0            0
                      Q.10 # People I/my staff provided with
Your Responsibilities FWABs Assistance Officer
                      as Voting
                         %1 None                                    0           0                2         0            2
                         %2 1 to 50                                 0          11               19        19           20
                         %3 51 to 100                              50          21               29        14           17
                         %4 101 to 200                              0          42               13        16           17
                         %5 201 to 500                             50           5               13        29           22
                         %6 501 or more                             0          21               23        22           23
                      Q.11 # Hours/wk I or my staff spent on
Your Responsibilities VAO voting activities Officer
                      as Voting Assistance
                         %1 10 hours or less                       50          63               63        73           58
                         %2 11 to 20 hours                         50          26               27        22           25
                         %3 21 to 30 hours                          0           5                0         0            5
                         %4 31 to 40 hours                          0           0                6         0            5
                         %5 41 or more hours                        0           5                4         5            8
                      Q.12 Activities done during current
Your Responsibilities VAO assignment
                      as Voting Assistance Officer




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                                                          State Department Voting Assistance Officers - Percentages

                                                                                         Age in Years



      Section                          Stem                      18 to 24   25 to 29       30 to 34     35 to 44     45+
                                                                 (N = 2)    (N = 19)       (N = 52)     (N = 63)   (N = 65)

                                                                    0         53                52        56          48
                        %1 Conducted workshops/briefings
                        %2 Distributed Federal Post Card
                                                                   100        100               96        98          92
                      Applications (FPCAs)
                         %3 Regularly reported on voting
                      activities to your Department's Chief         0         37                23        41          37
                      Voting Officer
                         %4 Answered overseas citizens’
                                                                   100        100            100          100         98
                      voting questions
                         %5 Displayed voting information
                                                                   100        100               90        100         92
                      materials
                         %6 Involved overseas citizen
                                                                   100        42                42        54          62
                      organizations in voting program

                          %7 Regularly reported on voting          50         53                65        76          65
                      activities to senior embassy officials
                      Q.13 Provide Federal Post Card
Your Responsibilities Application (FPCA) Officer
                       as Voting Assistance
                          %1 Provide Federal Post Card
                                                                   100        68                81        78          80
                      Application (FPCA)
                          %2 Help fill out FPCA                     0         16                23        41          35
                          %3 Provide Federal Write-In
                                                                   50         68                62        54          48
                      Absentee Ballot (FWAB)
                          %4 Help fill out FWAB                     0          0                8         11          5
                          %5 Act as a notary/witness to
                                                                    0          0                12         6          12
                      FPCA and/or ballot
                          %6 Electronically transmit or
                                                                    0         21                6          0          5
                      receive (fax) election materials
                          %7 Help determine voting
                                                                    0         11                8         11          8
                      jurisdiction
                          %8 Provide address of local
                                                                   50         16                19        17          28
                      election official
                          %9 Explain specifics of state voting
                                                                   50         47                23        35          23
                      procedures
                          %10 Determine need to register or
                                                                    0         16                25        24          18
                      how to register




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                                                           State Department Voting Assistance Officers - Percentages

                                                                                         Age in Years



      Section                          Stem                      18 to 24    25 to 29      30 to 34     35 to 44     45+
                                                                 (N = 2)     (N = 19)      (N = 52)     (N = 63)   (N = 65)
                        %11 Provide information on
                                                                    0           0               0          2           0
                     changing legal residence
                        %12 Explain deadlines for
                     necessary forms and/or submitting             50          37               29        19           29
                     ballot
                        %13 Give dates of elections                 0           0               0          0           2

                        %14 Answer questions about                  0           0               0          0           0
                     impact of voting on federal tax liability
                        %15 Motivate individuals to vote            0           0               4          2           5
                        %16 Provide information on
                                                                    0           0               2          0           2
                     candidates/issues

                      Q.14a Satisfied with amount of time
Your Responsibilities available for performing VAO duties
                       as Voting Assistance Officer
                          %1 Very Satisfied                        100         33               19        15           12
                          %2 Satisfied                              0          50               58        63           68
                          %3 Dissatisfied                           0          17               19        21           15
                          %4 Very Dissatisfied                      0           0                4         2            5
                      Q.14b Satisfied with Embassy support
Your Responsibilities for the voting program Officer
                       as Voting Assistance
                          %1 Very Satisfied                        100         33               29        37           30
                          %2 Satisfied                              0          61               67        53           66
                          %3 Dissatisfied                           0           0                4        10            5
                          %4 Very Dissatisfied                      0           6                0         0            0
                      Q.14c Satisfied with department
                       as Voting the voting Officer
Your Responsibilities support forAssistance program
                          %1 Very Satisfied                        100         50               38        57           51
                          %2 Satisfied                              0          39               62        37           48
                          %3 Dissatisfied                           0           6                0         6            2
                          %4 Very Dissatisfied                      0           6                0         0            0
                      Q.14d Satisfied with quantity of voting
Your Responsibilities materials available
                       as Voting Assistance Officer
                          %1 Very Satisfied                        100         39               38        51           41
                          %2 Satisfied                              0          56               52        46           50
                          %3 Dissatisfied                           0           6                6         3            9
                          %4 Very Dissatisfied                      0           0                4         0            0


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                                                           State Department Voting Assistance Officers - Percentages

                                                                                         Age in Years



      Section                           Stem                     18 to 24    25 to 29      30 to 34     35 to 44     45+
                                                                 (N = 2)     (N = 19)      (N = 52)     (N = 63)   (N = 65)
                      Q.14e Satisfied with timeliness of
                      distribution of voting materials within
                       as Department of State
Your Responsibilities the Voting Assistance Officer
                          %1 Very Satisfied                         0          28               23        38           38
                          %2 Satisfied                             100         67               65        54           58
                          %3 Dissatisfied                           0           6               12         8            5
                          %4 Very Dissatisfied                      0           0                0         0            0
                      Q.14f Satisfied with method of
Your Responsibilities requisitioning voting materials
                       as Voting Assistance Officer
                          %1 Very Satisfied                         0          22               19        24           23
                          %2 Satisfied                             50          72               73        55           70
                          %3 Dissatisfied                          50           6                6        15            6
                          %4 Very Dissatisfied                      0           0                2         6            0
                       as Voting frequent complaints
Your Responsibilities Q.15 Most Assistance Officer

                                                                   50          53               31        57           53
                         %1 Complicated voting procedures

                          %2 Federal Post Card Application         50          11               19        21           16
                      (FPCA) difficult to fill out
                          %3 Delayed or no response to the
                                                                   100         84               67        73           70
                      FPCA
                          %4 FPCA returned because not
                                                                    0           0               2          3           2
                      accepted by election officials
                          %5 Absentee ballot confusing             50          26               15        17           16
                          %6 Federal Write-In Absentee
                                                                    0           5               19        10           0
                      Ballot (FWAB) difficult to use
                          %7 Voting Assistance Guide
                                                                    0           5               8          2           5
                      difficult to use
                          %8 Residency qualifications/laws
                                                                    0          53               35        49           45
                      confusing
                          %9 Not enough information on
                                                                    0           5               12         6           14
                      candidates/issues
                         %10 Difficulty in maintaining
                      current mailing address with local            0           5               13        17           5
                      election officials
                         %11 Difficult to have FPCA or
                                                                    0           5               0          3           5
                      ballot notarized


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                                                       State Department Voting Assistance Officers - Percentages

                                                                                     Age in Years



      Section                        Stem                     18 to 24   25 to 29      30 to 34     35 to 44     45+
                                                              (N = 2)    (N = 19)      (N = 52)     (N = 63)   (N = 65)
                      %12 I did not receive any
                                                                 0          0               6          3           5
                    complaints
                      %13 None of these                          0          0               6          2           3
                      Q.16 Three states or territories with
                      most procedural problems to absentee
Your Responsibilities voters at post
                      as Voting Assistance Officer
                         %1 Alabama                              0          0                0         0            0
                         %2 Alaska                               0          0                0         0            1
                         %3 Arizona                              0          0                0         0            1
                         %4 Arkansas                             0          0                0         1            0
                         %5 California                           0         22               11        12           14
                         %6 Colorado                             0          0                2         3            1
                         %7 Connecticut                          0          0                0         0            0
                         %8 Delaware                             0          0                0         0            0
                         %9 Florida                              0         13               27        18           19
                         %10 Georgia                             0          0                0         0            1
                         %11 Hawaii                              0          0                0         0            0
                         %12 Idaho                               0          0                0         0            0
                         %13 Illinois                            0          0                2         2            4
                         %14 Indiana                             0          0                0         0            0
                         %15 Iowa                                0          0                0         0            0
                         %16 Kansas                              0          0                2         1            0
                         %17 Kentucky                            0          0                0         0            0
                         %18 Louisiana                           0          4                0         2            0
                         %19 Maine                               0          0                2         1            0
                         %20 Maryland                            0          4                0         1            0
                         %21 Massachusetts                       0          0                5         0            1
                         %22 Michigan                            0          9                5        13           16
                         %23 Minnesota                           0          4                0         2            0
                         %24 Mississippi                         0          0                0         0            0
                         %25 Missouri                            0          0                0         0            1
                         %26 Montana                             0          0                0         0            0
                         %27 Nebraska                            0          0                0         0            0
                         %28 Nevada                              0          0                0         1            0
                         %29 New Hampshire                       0          0                0         0            1
                         %30 New Jersey                          0          0                4         0            3
                         %31 New Mexico                          0          0                0         0            0


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                                                     State Department Voting Assistance Officers - Percentages

                                                                                   Age in Years



     Section                        Stem                   18 to 24    25 to 29      30 to 34     35 to 44     45+
                                                           (N = 2)     (N = 19)      (N = 52)     (N = 63)   (N = 65)
                        %32 New York                           0          13            13           13          7
                        %33 North Carolina                     0           0             0            0          1
                        %34 North Dakota                       0           0             0            0          0
                        %35 Ohio                               0           4             0            4          3
                        %36 Oklahoma                           0           0             0            0          1
                        %37 Oregon                             0           0             0            0          0
                        %38 Pennsylvania                       0           9             4            2          4
                        %39 Rhode Island                       0           4             0            0          0
                        %40 South Carolina                     0           0             0            0          0
                        %41 South Dakota                       0           0             0            0          0
                        %42 Tennessee                          0           0             2            0          0
                        %43 Texas                              0           4             9            9          4
                        %44 Utah                               0           0             0            1          0
                        %45 Vermont                            0           0             0            0          0
                        %46 Virginia                           0           0             9            4          7
                        %47 Washington                         0           4             2            0          0
                        %48 West Virginia                      0           0             0            0          0
                        %49 Wisconsin                          0           0             2            2          3
                        %50 Wyoming                            0           0             0            1          0
                        %51 Guam                               0           0             0            1          0
                        %52 Puerto Rico                      100           0             0            0          0
                        %53 Washington, D.C.                   0           4             2            2          1
                        %54 Virgin Islands                     0           0             0            0          0
                    Q.17a Assisted voter with
                    sending/receiving fax of
Electronic Transmission of Election Materials FPCA
                        %1 YES, helped send materials        100         58               52        61           63
                        %2 YES, helped receive materials
                                                              0           0               0          0           0
                    [NOTE: prefill "NA"]
                        %3 NO                                 0          42               48        39           38
                    Q.17b Assisted voter with
                    sending/receiving fax of blank
                    absentee ballot
Electronic Transmission of Election Materials
                        %1 YES, helped send materials
                                                              0           0               0          0           0
                    [NOTE: prefill "NA"]

                                                             50          28               13        29           20
                       %2 YES, helped receive materials
                       %3 NO                                 50          72               88        71           80


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                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Percentages

                                                                                      Age in Years



      Section                         Stem                   18 to 24    25 to 29       30 to 34     35 to 44     45+
                                                             (N = 2)     (N = 19)       (N = 52)     (N = 63)   (N = 65)

                    Q.17c Assisted voter with
                    sending/receiving fax of
Electronic Transmission of Election Materials voted ballot
                        %1 YES, helped send materials          100         47                42        45          47
                        %2 YES, helped receive materials
                                                                0           0                0          0          0
                    [NOTE: prefill "NA"]
                        %3 NO                                   0          53                58        55          53
                    Q.17d Assisted voter with
                    sending/receiving fax of other voting
                    materials
Electronic Transmission of Election Materials
                        %1 YES, helped send materials          50          16                19        27          18

                                                                0           5                5          0          7
                       %2 YES, helped receive materials
                       %3 NO                                   50          79                77        73          75
                    Q.18a Received the Voting Assistance
                    Guide
Voting Assistance Guide 2004-05
                       %1 Yes                                  100         100               94        94          94
                       %2 No                                    0           0                 6         6           6
                    Q.18b Month/year received the Voting
                    Assistance Guide 2004-05
Voting Assistance Guide
                       %1 January 2004                          0          21                 4        18          15
                       %2 February 2004                         0          21                18        11          18
                       %3 March 2004                            0           0                12        15          11
                       %4 April 2004                           50           5                 8        11           5
                       %5 May 2004                              0          11                 2         2           7
                       %6 June 2004                            50           5                 6         4           3
                       %7 July 2004                             0          11                 2         2           0
                       %8 August 2004                           0           0                 0         4           0
                       %9 September 2004                        0           0                 0         2           2
                       %10 Do not recall                        0          26                47        33          39
                    Q.19 Usefulness of the Voting
                    Assistance Guide 2004-05 in
                    performing VAO duties
Voting Assistance Guide
                       %1 Very Useful                          100         84                80        84          82
                       %2 Useful                                0          16                14        11          17
                       %3 Somewhat Useful                       0           0                 4         5           2
                       %4 Not Useful at All                     0           0                 2         0           0


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                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Percentages

                                                                                        Age in Years



     Section                         Stem                      18 to 24    25 to 29       30 to 34     35 to 44     45+
                                                               (N = 2)     (N = 19)       (N = 52)     (N = 63)   (N = 65)
                    Q.20 What you liked about Voting
                    Assistance Guide 2004-05
Voting Assistance Guide
                       %1 State-by-state information on
                                                                 100         100               98        98          93
                    registering and voting absentee
                       %2 Dates of elections and
                                                                 50          63                63        68          61
                    deadlines
                       %3 Information on how to fill out
                    the Federal Post Card Application            50          74                63        64          77
                    (FPCA)
                       %4 Mailing addresses for FPCA or
                                                                 100         89                90        89          90
                    ballot
                       %5 Information on electronically
                    transmitting (faxing) the FPCA or            100         68                57        64          61
                    voted ballot

                                                                  0          37                24        43          34
                        %6 The overall layout and design
                        %7 Other                                  0           0                4          0          2
                        %8 None of the above                      0           0                0          2          0
                     Q.21 Received the Voting Information
                     News newsletter
Voting Information News Newsletter
                        %1 Yes, electronically                   100         78                69        86          60
                        %2 Yes, hard copy                         0           0                 4         2           2
                        %3 Yes, both electronically and
                                                                  0           0                6          3          9
                     hard copy
                        %4 No                                     0          22                21        10          29
                     Q.22 Ways used Voting Information
                     News newsletter
Voting Information News Newsletter
                        %1 Forward it by e-mail                  50          60                50        41          52
                        %2 Photocopy the whole
                                                                  0           7                5         18          17
                     newsletter and distribute it
                        %3 Extract selected information
                                                                 50          47                68        68          54
                     and distribute it
                        %4 Keep it for reference                 100         87                85        82          91
                        %5 Other                                  0           7                 3         0           2
                     Q.23 Overall usefulness of Voting
                     Information News in carrying out
                     current VAO duties
Voting Information News Newsletter


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May 2, 2005
                                                                    2004 Post Election Survey Results
                                                        State Department Voting Assistance Officers - Percentages

                                                                                      Age in Years



      Section                         Stem                     18 to 24   25 to 29      30 to 34     35 to 44     45+
                                                               (N = 2)    (N = 19)      (N = 52)     (N = 63)   (N = 65)
                         %1 Very Useful                            0         27            34           44         48
                         %2 Useful                               100         53            39           39         37
                         %3 Somewhat Useful                        0         20            24           18         15
                         %4 Not Useful at All                      0          0             2            0          0
                     Q.24 What liked about Voting
                     Information News newsletter
Voting Information News Newsletter

                                                                  0          0               10        21           17
                        %1 The overall layout and design
                        %2 The information it contains           100        80               83        82           83
                        %3 Easy to use                            0         33               17        33           30

                                                                  0         20               24        37           28
                         %4 Frequency of the newsletter
                         %5 Timeliness of the information in
                                                                  0         33               44        58           48
                     the newsletter
                         %6 “To Do” Checklist                     0         33               46        61           61
                         %7 Other                                 0          0                2         0            0
                         %8 None of the above                     0          7                2         4            4
                     Q.25a Used the FVAP web site
                     personally
Federal Voting Assistance Program Web Site
                         %1 Yes                                  100        84               88        95           86
                         %2 No                                    0         16               12         5           14
                     Q.25b Total times used the FVAP site
                     in '04
Federal Voting Assistance Program Web Site
                         %1 Everyday                              0         25               7         12           23
                         %2 At least once a week but not
                                                                 50         56               52        52           46
                     everyday
                         %3 At least once a month but not
                                                                 50         13               33        30           18
                     every week
                         %4 At least once in 2004 but not
                                                                  0          6               9          7           13
                     every month

                     Q.26 Program used the
Federal Voting Assistance Reasons Web Site FVAP web site
                        %1 To access the online Voting
                                                                 100        88               65        78           79
                     Assistance Guide
                        %2 To access Voting Information
                                                                  0         38               17        32           30
                     News newsletters




                                                                                 47 of 289
May 2, 2005
                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Percentages

                                                                                        Age in Years



      Section                          Stem                     18 to 24   25 to 29       30 to 34     35 to 44     45+
                                                                (N = 2)    (N = 19)       (N = 52)     (N = 63)   (N = 65)
                        %3 To access other FVAP
                                                                   0         50                33        35          29
                     publications

                                                                  50         56                37        58          48
                         %4 To access the Voting Calendar

                         %5 To access the online Federal          100        81                52        52          50
                     Post Card Application (FPCA)
                         %6 To link to other election-related
                                                                  100        50                52        67          59
                     websites
                         %7 To obtain Voting Assistance
                                                                   0         13                11        13          11
                     Officer training
                         %8 To find a U.S.
                                                                   0         19                20        17          29
                     Representative/Senator
                         %9 To obtain toll-free telephone
                                                                  50         50                37        33          32
                     numbers
                         %10 To e-mail FVAP                       50         13                9         15          18
                         %11 To obtain information for your
                                                                   0          0                0          0          0
                     own publications
                     Q.27 Satisfaction with the FVAP web
                     site
Federal Voting Assistance Program Web Site
                         %1 Very Satisfied                         0         63                20        42          47
                         %2 Satisfied                             100        38                67        52          47
                         %3 Dissatisfied                           0          0                11         7           5
                         %4 Very Dissatisfied                      0          0                 2         0           0
                     Q.28 Program Web Site
Federal Voting Assistance Why not used FVAP web site
                         %1 I did not know about it                           0                20        33          25

                                                                              0                0          0          0
                        %2 I did not know what it was for
                        %3 I knew about it, but did not
                                                                              0                0          0          0
                     know the web site address
                        %4 I got all the information I
                                                                             100               80        33          50
                     needed from other sources
                        %5 I did not think that it would be
                                                                              0                20         0          0
                     useful
                        %6 Other                                              0                0         33          25
                     Q.29 Used or referred anyone to the
                     VIC
Voting Information Center


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                                                        State Department Voting Assistance Officers - Percentages

                                                                                      Age in Years



     Section                         Stem                     18 to 24    25 to 29      30 to 34     35 to 44     45+
                                                              (N = 2)     (N = 19)      (N = 52)     (N = 63)   (N = 65)
                         %1 Yes                                   0          22            10           12         26
                         %2 No                                  100          78            90           88         74
                     Q.30 Why used or referred anyone to
                     the VIC
Voting Information Center
                         %1 Election information and
                                                                            25               20        63           78
                     election dates
Voting Information Center
                         %2
Voting Information Center Messages from incumbents                          50               20         0           28
                         %3
Voting Information Center Messages from candidates                          50                0         0           17
                         %4 Contacting Service/Does Chief
                                                                            25               40        13           44
                     Voting
Voting Information Center Action Officer
                         %5 Contacting elected
                                                                            25               0         25           22
                     representative(s)
Voting Information Center
                         %6
Voting Information Center Contacting election officials                     50               60        75           56
                     Q.31 Satisfaction with assistance
                     received from the VIC
Voting Information Center
                         %1 Very Satisfied                       0          67             0           13           36
                         %2 Satisfied                           100         33            100          75           64
                         %3 Dissatisfied                         0           0             0           13            0
                         %4 Very Dissatisfied                    0           0             0            0            0
                     Q.32 Why not used or referred anyone
                     to the
Voting Information Center VIC

                       %1 I got all the voting assistance I   #NULL!        44               48        62           42
                    needed from other sources
                       %2 No one needed it or asked to
                                                              #NULL!        22               50        47           58
                    be referred
                       %3 I did not know about it             #NULL!        44               45        27           34
                       %4 Other                               #NULL!         0                0         2            5

                  Q.33 Used or referred someone to the
                  FVAP toll-free ombudsman tel service
Toll-Free Ombudsman Telephone Service
                     %1 Yes                                     50          11               27        27           21
                     %2 No                                      50          89               73        73           79

                  Q.34 Satisfaction received from the
                  FVAP toll-free ombudsman tel service
Toll-Free Ombudsman Telephone Service
                     %1 Very Satisfied                           0          50               0         27           30


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                                                         State Department Voting Assistance Officers - Percentages

                                                                                       Age in Years



      Section                          Stem                    18 to 24    25 to 29      30 to 34     35 to 44     45+
                                                               (N = 2)     (N = 19)      (N = 52)     (N = 63)   (N = 65)
                         %2 Satisfied                            100          50            86           55         70
                         %3 Dissatisfied                           0           0            14            9          0
                         %4 Very Dissatisfied                      0           0             0            9          0
                  Q.35 Why not used or referred anyone
                  to the FVAP toll-free ombudsman tel
                  service
Toll-Free Ombudsman Telephone Service

                        %1 I got all the voting assistance I      0          50               40        44           32
                    needed from other sources
                        %2 No one needed it or asked to
                                                                 100         50               57        46           59
                    be referred
                        %3 I did not know about it                0          29               43        27           24
                        %4 Other                                  0           0                7         7            9
                    Q.36a Usefulness of info from Voting
                    News Releases
Other Sources of Voting Information
                        %1 Very Useful                            0          50               16        32           36
                        %2 Useful                                50          44               61        57           45
                        %3 Somewhat Useful                       50           6               18        12           17
                        %4 Not Useful at All                      0           0                6         0            2
                        %5 Did not use                           0           16               2         5            8
                    Q.36b Usefulness of info from
                    motivational posters
Other Sources of Voting Information
                        %1 Very Useful                            0          27                9        19           14
                        %2 Useful                                 0          33               28        26           33
                        %3 Somewhat Useful                       50          40               49        37           40
                        %4 Not Useful at All                     50           0               15        18           14
                        %5 Did not use                           0           21               10        10           8
                    Q.36c Usefulness of info from The
                    Voting Information Election Calendar
                    poster
Other Sources of Voting Information
                        %1 Very Useful                            0          17               19        31         22
                        %2 Useful                                100         33               44        33         41
                        %3 Somewhat Useful                        0          42               30        27         31
                        %4 Not Useful at All                      0           8                7         8          6
                        %5 Did not use                           50          37               17        24         23




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                                                                  2004 Post Election Survey Results
                                                      State Department Voting Assistance Officers - Percentages

                                                                                    Age in Years



     Section                        Stem                    18 to 24    25 to 29      30 to 34     35 to 44     45+
                                                            (N = 2)     (N = 19)      (N = 52)     (N = 63)   (N = 65)
                    Q.36d Usefulness of info from How To
                    Do It! Absentee Voting Frequently
                    Asked Questions
Other Sources of Voting Information
                        %1 Very Useful                        50          40               28        48         40
                        %2 Useful                             50          40               45        29         40
                        %3 Somewhat Useful                     0          20               23        23         19
                        %4 Not Useful at All                   0           0                4         0          2
                        %5 Did not use                        0           31               11        29         15
                    Q.36e Usefulness of info from public
                    service ad campaign
Other Sources of Voting Information
                        %1 Very Useful                         0          40                6        14         18
                        %2 Useful                             50          30               48        38         32
                        %3 Somewhat Useful                     0          30               27        32         37
                        %4 Not Useful at All                  50           0               18        16         13
                        %5 Did not use                        0           56               50        52         50
                    Q.37a Received enough Voting
                    Assistance Guides 2004-05
Other Sources of Voting Information
                        %1 Yes                                50          95               88        89           89
                        %2 No                                 50           5               12        11           11
                    Q.37b Received enough Federal Post
                    Card Applications
Other Sources of Voting Information
                        %1 Yes                                100         89               92        94           91
                        %2 No                                  0          11                8         6            9
                    Q.37c Received enough Federal Write-
                    in Absentee Ballots
Other Sources of Voting Information
                        %1 Yes                                100         84               90        92           95
                        %2 No                                  0          16               10         8            5

                    Q.37d Received enough Voting
                    Information Election Calendar posters
Other Sources of Voting Information
                        %1 Yes                                50          74               86        86           84
                        %2 No                                 50          26               14        14           16
                    Q.37e Received enough motivational
                    posters
Other Sources of Voting Information
                        %1 Yes                                100         74               86        86           82
                        %2 No                                  0          26               14        14           18




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                                                State Department Voting Assistance Officers - Percentages

                                                                   Tenure in Current Unit



     Section                   Stem                  0 to 3 mos   3 to 6 mos   6 to 12 mos     1+ yr
                                                      (N = 52)     (N = 38)      (N = 38)    (N = 70)
               Response rate
                  Complete
                  Undeliverable
                  Percent undeliverable
                  Head count
                  Net issued
                  Total response rate
About You      Q.01 Country stationed on 11/02/04
                  %1 Germany                             2            3               5         4
                  %2 Japan                               0            5               3         4
                  %3 South Korea                         0            3               0         0
                  %4 USA                                 0            0               0         0
                  %5 Peru                                0            0               0         1
                  %6 France                              0            0               3         3
                  %7 Poland                              0            0               0         0
                  %8 Italy                               2            0               0         3
                  %9 United Kingdom                      0            0               3         0
                  %10 New Zealand                        0            0               0         1
                  %11 Macedonia                          0            0               0         1
                  %12 Puerto Rico                        0            0               0         0
                  %13 Dominican Republic                 0            0               3         0
                  %14 Israel                             0            0               3         0
                  %15 Egypt                              0            0               0         0
                  %16 Iraq                               2            0               0         0
                  %17 Spain                              0            0               3         3
                  %18 Iceland                            0            3               0         0
                  %19 China                              2            5               3         3
                  %20 Cuba                               2            0               0         0
                  %21 Guatemala                          0            3               0         0
                  %22 Australia                          2            3               0         1
                  %23 Canada                             2            3               0         4
                  %24 Turkey                             4            3               0         1
                  %25 Kenya                              4            0               0         0
                  %26 Mexico                             2           11               0         1
                  %27 Belgium                            0            0               0         1
                  %28 Mali                               0            0               0         0
                  %29 Netherlands                        2            0               3         0


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                                                State Department Voting Assistance Officers - Percentages

                                                                   Tenure in Current Unit



     Section                   Stem                  0 to 3 mos   3 to 6 mos   6 to 12 mos     1+ yr
                                                      (N = 52)     (N = 38)      (N = 38)    (N = 70)
                  %30 Norway                               0            0            0           1
                  %31 Oman                                 0            0            0           1
                  %32 Portugal                             2            0            0           1
                  %33 Saudi Arabia                         4            0            0           1
                  %34 Serbia & Montenegro                  0            0            0           0
                  %35 Sri-Lanka                            0            0            0           0
                  %36 Bahrain                              0            0            0           0
                  %37 Czech Republic                       0            0            0           3
                  %38 Pakistan                             6            0            0           0
                  %39 Thailand                             2            0            0           1
                  %40 United Arab Emirates                 2            0            0           3
                  %41 Bolivia                              0            0            3           3
                  %42 Brazil                               2            3            0           1
                  %43 Greece                               0            0            5           0
                  %44 Honduras                             0            0            3           1
                  %45 Ireland                              4            0            0           1
                  %46 Malta                                6            0            0           0
                  %47 Russia                               4            0            0           1
                  %48 Samoa                                2            0            0           0
                  %49 Burma                                2            0            0           1
                  %50 Ecuador                              2            0            3           0
                  %51 Finland                              0            3            0           0
                  %52 Grenada                              0            0            0           3
                  %53 Romania                              2            0            0           1
                  %54 Sierra Leone                         0            0            5           0
                  %55 Switzerland                          0            0            3           1
                  %56 Taiwan                               0            0            3           1
                  %57 Yemen                                2            0            0           0
                  %58 Zambia                               0            0            5           0
                  %59 Slovenia                             0            0            0           1
                  %60 Other                               35           55           45          34
About You      Q.02 Time stationed at location
                  %1 Less than 6 months                 77           24                0        0
                  %2 6 months to less than 1 year        0           18               26        0
                  %3 1 year to less than 2 years        23           45               63       41
                  %4 2 years to less than 3 years        0            8                3       26
                  %5 3 years or more                     0            5                8       33


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                                                         State Department Voting Assistance Officers - Percentages

                                                                            Tenure in Current Unit



      Section                          Stem                   0 to 3 mos   3 to 6 mos   6 to 12 mos     1+ yr
                                                               (N = 52)     (N = 38)      (N = 38)    (N = 70)
About You             Q.03 Age on 11/02/04
                         %1 Under 24 years old                    0            3                3        0
                         %2 25 to 29 years old                   10           16                5        7
                         %3 30 to 34 years old                   33           34               26       16
                         %4 35 to 44 years old                   37           29               24       34
                         %5 45 years old & above                 21           18               42       43
                      Q.04 Length of time a VAO in current
About You             assignment
                         %1 Less than 3 months
                         %2 3 to 6 months
                         %3 6 to 12 months
                         %4 1 year or more
                      Q.05 Served as a VAO before current
About You             VAO assignment
                         %1 Yes, once before                     20            8                8       19
                         %2 Yes, more than once before            6           11                5       34
                         %3 No                                   75           82               87       47
About You             Q.06 Total time served as a VAO
                         %1 Less than 6 months                    0            0                0        0
                         %2 6 months to less than 1 year          0           14               20        0
                         %3 1 year to less than 2 years          23           43               20        3
                         %4 2 years to less than 3 years         54           14               20        8
                         %5 3 years or more                      23           29               40       89
                      Q.07 # U.S. citizens resided in
Your Responsibilities consular district as of 11/02/04
                      as Voting Assistance Officer
                         %1 1 to 1000 people                     33           30               34       21
                         %2 1001 to 10,000 people                45           30               26       30
                         %3 10,001 to 20,000 people               6           16               11       32
                         %4 more than 20,000 people              16           24               29       17
                      Q.08a Usefulness of FVAP onsite
                      VAO training workshop in preparing
Your Responsibilities for VAO duties
                       as Voting Assistance Officer
                          %1 Very Useful                         20           50               30       72
                          %2 Useful                              60           38               50       28
                          %3 Somewhat Useful                     20           13               20        0
                          %4 Not Useful at All                    0            0                0        0
                          %5 Did not receive this training       90           76               71       70


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                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Percentages

                                                                             Tenure in Current Unit



      Section                          Stem                    0 to 3 mos   3 to 6 mos   6 to 12 mos     1+ yr
                                                                (N = 52)     (N = 38)      (N = 38)    (N = 70)
                      Q.08b Usefulness of FVAP online/CD
                      ROM VAO training in preparing for
Your Responsibilities VAO duties
                      as Voting Assistance Officer
                         %1 Very Useful                           27           18               13       26
                         %2 Useful                                27           53               63       51
                         %3 Somewhat Useful                       45           29               25       23
                         %4 Not Useful at All                      0            0                0        0
                         %5 Did not receive this training         77           51               76       46
                      Q.08c Usefulness of other
                      workshop/seminar(s) in preparing for
Your Responsibilities VAO duties
                      as Voting Assistance Officer
                         %1 Very Useful                           100          25            100         40
                         %2 Useful                                 0           25             0          20
                         %3 Somewhat Useful                        0           50             0          40
                         %4 Not Useful at All                      0            0             0           0
                         %5 Did not receive this training         98           88            97          91

                      Q.08d Usefulness of classroom
                       as Voting in preparing for VAO
Your Responsibilities instruction Assistance Officer duties
                          %1 Very Useful                          50           50                0        0
                          %2 Useful                                0            0               50       50
                          %3 Somewhat Useful                      50           50                0       50
                          %4 Not Useful at All                     0            0               50        0
                          %5 Did not receive this training        96           94               94       97

                      Q.08e Usefulness of informal briefings
Your Responsibilities in preparing for VAO duties
                       as Voting Assistance Officer
                          %1 Very Useful                          47           38               17       53
                          %2 Useful                               24           46               17       33
                          %3 Somewhat Useful                      29           15               50       13
                          %4 Not Useful at All                     0            0               17        0
                          %5 Did not receive this training        64           61               82       74
                      Q.08f Usefulness of materials left by
                      previous VAO in preparing for VAO
Your Responsibilities duties
                      as Voting Assistance Officer
                         %1 Very Useful                           30           24                8       21
                         %2 Useful                                41           48               42       25


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                                                           State Department Voting Assistance Officers - Percentages

                                                                              Tenure in Current Unit



      Section                         Stem                      0 to 3 mos   3 to 6 mos   6 to 12 mos     1+ yr
                                                                 (N = 52)     (N = 38)      (N = 38)    (N = 70)
                        %3 Somewhat Useful                           26           24           50          50
                        %4 Not Useful at All                          4            4            0           4
                        %5 Did not receive this training            41           31            65          60
                      Q.08g Usefulness of instructions from
                      Department of State in preparing for
Your Responsibilities VAO duties
                      as Voting Assistance Officer
                         %1 Very Useful                            37           44               34       51
                         %2 Useful                                 43           47               43       42
                         %3 Somewhat Useful                        20            8               23        7
                         %4 Not Useful at All                       0            0                0        0
                         %5 Did not receive this training          6            3                5        1
                      Q.09 # People I/my staff provided with
Your Responsibilities voting assistance
                      as Voting Assistance Officer
                         %1 None                                    0            0                0        0
                         %2 1 to 100                               31            3               21        6
                         %3 101 to 500                             35           37               32       37
                         %4 501 to 1000                            10           29               13       20
                         %5 1001 to 2000                           25           32               34       37
                         %6 2001 or more                            0            0                0        0
                      Q.10 # People I/my staff provided with
Your Responsibilities FWABs Assistance Officer
                      as Voting
                         %1 None                                    2            0                3        0
                         %2 1 to 50                                25            8               16       21
                         %3 51 to 100                              23           21               18       17
                         %4 101 to 200                             23           16               18       16
                         %5 201 to 500                             13           21               26       21
                         %6 501 or more                            13           34               18       24
                      Q.11 # Hours/wk I or my staff spent on
Your Responsibilities VAO voting activities Officer
                      as Voting Assistance
                         %1 10 hours or less                       71           58               61       69
                         %2 11 to 20 hours                         17           34               37       19
                         %3 21 to 30 hours                          2            0                3        3
                         %4 31 to 40 hours                          4            3                0        4
                         %5 41 or more hours                        6            5                0        6
                      Q.12 Activities done during current
Your Responsibilities VAO assignment
                      as Voting Assistance Officer




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                                                          State Department Voting Assistance Officers - Percentages

                                                                               Tenure in Current Unit



      Section                          Stem                      0 to 3 mos   3 to 6 mos    6 to 12 mos     1+ yr
                                                                  (N = 52)     (N = 38)       (N = 38)    (N = 70)

                                                                    38           61                63       49
                        %1 Conducted workshops/briefings
                        %2 Distributed Federal Post Card
                                                                    94           100               97       94
                      Applications (FPCAs)
                         %3 Regularly reported on voting
                      activities to your Department's Chief         27           53                24       37
                      Voting Officer
                         %4 Answered overseas citizens’
                                                                    100          100               97       100
                      voting questions
                         %5 Displayed voting information
                                                                    94           97                95       94
                      materials
                         %6 Involved overseas citizen
                                                                    42           68                37       60
                      organizations in voting program

                          %7 Regularly reported on voting           67           71                55       71
                      activities to senior embassy officials
                      Q.13 Provide Federal Post Card
Your Responsibilities Application (FPCA) Officer
                       as Voting Assistance
                          %1 Provide Federal Post Card
                                                                    75           79                79       81
                      Application (FPCA)
                          %2 Help fill out FPCA                     31           34                24       37
                          %3 Provide Federal Write-In
                                                                    63           55                63       46
                      Absentee Ballot (FWAB)
                          %4 Help fill out FWAB                      8            3                8         9
                          %5 Act as a notary/witness to
                                                                    10           24                3         4
                      FPCA and/or ballot
                          %6 Electronically transmit or
                                                                    12            5                0         3
                      receive (fax) election materials
                          %7 Help determine voting
                                                                     6           11                11        9
                      jurisdiction
                          %8 Provide address of local
                                                                    19           21                21       24
                      election official
                          %9 Explain specifics of state voting
                                                                    23           34                34       29
                      procedures
                          %10 Determine need to register or
                                                                    25           13                24       21
                      how to register




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                                                           State Department Voting Assistance Officers - Percentages

                                                                               Tenure in Current Unit



      Section                          Stem                      0 to 3 mos   3 to 6 mos   6 to 12 mos     1+ yr
                                                                  (N = 52)     (N = 38)      (N = 38)    (N = 70)
                        %11 Provide information on
                                                                     0            0               0         1
                     changing legal residence
                        %12 Explain deadlines for
                     necessary forms and/or submitting              23           21               32       27
                     ballot
                        %13 Give dates of elections                  0            0               0         1

                        %14 Answer questions about                   0            0               0         0
                     impact of voting on federal tax liability
                        %15 Motivate individuals to vote             2            0               3         6
                        %16 Provide information on
                                                                     2            0               0         1
                     candidates/issues

                      Q.14a Satisfied with amount of time
Your Responsibilities available for performing VAO duties
                       as Voting Assistance Officer
                          %1 Very Satisfied                         16           24               16       17
                          %2 Satisfied                              67           61               53       63
                          %3 Dissatisfied                           18           11               29       16
                          %4 Very Dissatisfied                       0            5                3        4
                      Q.14b Satisfied with Embassy support
Your Responsibilities for the voting program Officer
                       as Voting Assistance
                          %1 Very Satisfied                         30           37               29       36
                          %2 Satisfied                              62           58               61       61
                          %3 Dissatisfied                            8            5                8        3
                          %4 Very Dissatisfied                       0            0                3        0
                      Q.14c Satisfied with department
                       as Voting the voting Officer
Your Responsibilities support forAssistance program
                          %1 Very Satisfied                         42           47               50       59
                          %2 Satisfied                              50           50               47       41
                          %3 Dissatisfied                            8            3                0        0
                          %4 Very Dissatisfied                       0            0                3        0
                      Q.14d Satisfied with quantity of voting
Your Responsibilities materials available
                       as Voting Assistance Officer
                          %1 Very Satisfied                         33           47               47       47
                          %2 Satisfied                              62           47               39       47
                          %3 Dissatisfied                            4            5               11        6
                          %4 Very Dissatisfied                       2            0                3        0


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                                                           State Department Voting Assistance Officers - Percentages

                                                                              Tenure in Current Unit



      Section                           Stem                    0 to 3 mos   3 to 6 mos   6 to 12 mos     1+ yr
                                                                 (N = 52)     (N = 38)      (N = 38)    (N = 70)
                      Q.14e Satisfied with timeliness of
                      distribution of voting materials within
                       as Department of State
Your Responsibilities the Voting Assistance Officer
                          %1 Very Satisfied                        25           32               34       38
                          %2 Satisfied                             71           53               58       58
                          %3 Dissatisfied                           4           16                8        4
                          %4 Very Dissatisfied                      0            0                0        0
                      Q.14f Satisfied with method of
Your Responsibilities requisitioning voting materials
                       as Voting Assistance Officer
                          %1 Very Satisfied                        19           24               14       29
                          %2 Satisfied                             71           65               76       57
                          %3 Dissatisfied                          10            5                5       13
                          %4 Very Dissatisfied                      0            5                5        1
                       as Voting frequent complaints
Your Responsibilities Q.15 Most Assistance Officer

                                                                   38           55               42       54
                         %1 Complicated voting procedures

                          %2 Federal Post Card Application         12           24               26       14
                      (FPCA) difficult to fill out
                          %3 Delayed or no response to the
                                                                   67           76               76       70
                      FPCA
                          %4 FPCA returned because not
                                                                    2            0               5         1
                      accepted by election officials
                          %5 Absentee ballot confusing             21           13               18       16
                          %6 Federal Write-In Absentee
                                                                    8           11               8         7
                      Ballot (FWAB) difficult to use
                          %7 Voting Assistance Guide
                                                                    6            5               11        0
                      difficult to use
                          %8 Residency qualifications/laws
                                                                   35           55               26       57
                      confusing
                          %9 Not enough information on
                                                                    6           11               13       12
                      candidates/issues
                         %10 Difficulty in maintaining
                      current mailing address with local           17            5               16        7
                      election officials
                         %11 Difficult to have FPCA or
                                                                    2            5               3         3
                      ballot notarized


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                                                       State Department Voting Assistance Officers - Percentages

                                                                            Tenure in Current Unit



      Section                        Stem                     0 to 3 mos   3 to 6 mos   6 to 12 mos     1+ yr
                                                               (N = 52)     (N = 38)      (N = 38)    (N = 70)
                      %12 I did not receive any
                                                                  8            0               5         3
                    complaints
                      %13 None of these                           6            3               0         3
                      Q.16 Three states or territories with
                      most procedural problems to absentee
Your Responsibilities voters at post
                      as Voting Assistance Officer
                         %1 Alabama                               0            0                0        0
                         %2 Alaska                                0            0                0        1
                         %3 Arizona                               0            2                0        0
                         %4 Arkansas                              0            2                0        0
                         %5 California                           20           14               18        8
                         %6 Colorado                              0            3                2        2
                         %7 Connecticut                           0            0                0        0
                         %8 Delaware                              0            0                0        0
                         %9 Florida                              23           22               16       17
                         %10 Georgia                              0            0                0        1
                         %11 Hawaii                               0            0                0        0
                         %12 Idaho                                0            0                0        0
                         %13 Illinois                             0            2                7        2
                         %14 Indiana                              0            0                0        0
                         %15 Iowa                                 0            0                0        0
                         %16 Kansas                               2            2                0        0
                         %17 Kentucky                             0            0                0        0
                         %18 Louisiana                            0            3                2        0
                         %19 Maine                                2            2                0        0
                         %20 Maryland                             0            2                2        0
                         %21 Massachusetts                        2            0                2        2
                         %22 Michigan                            14            5               14       14
                         %23 Minnesota                            2            2                2        0
                         %24 Mississippi                          0            0                0        0
                         %25 Missouri                             0            0                0        1
                         %26 Montana                              0            0                0        0
                         %27 Nebraska                             0            0                0        0
                         %28 Nevada                               0            0                0        1
                         %29 New Hampshire                        0            0                0        1
                         %30 New Jersey                           0            2                2        2
                         %31 New Mexico                           0            0                0        0


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                                                     State Department Voting Assistance Officers - Percentages

                                                                         Tenure in Current Unit



     Section                        Stem                   0 to 3 mos   3 to 6 mos   6 to 12 mos     1+ yr
                                                            (N = 52)     (N = 38)      (N = 38)    (N = 70)
                        %32 New York                            9            7             7          16
                        %33 North Carolina                      0            0             2           0
                        %34 North Dakota                        0            0             0           0
                        %35 Ohio                                0            5             2           3
                        %36 Oklahoma                            0            2             0           0
                        %37 Oregon                              0            0             0           0
                        %38 Pennsylvania                        2            7             5           2
                        %39 Rhode Island                        0            2             0           0
                        %40 South Carolina                      0            0             0           0
                        %41 South Dakota                        0            0             0           0
                        %42 Tennessee                           0            2             0           0
                        %43 Texas                               9            5             2           9
                        %44 Utah                                0            0             0           1
                        %45 Vermont                             0            0             0           0
                        %46 Virginia                            7            3             5           8
                        %47 Washington                          0            3             0           0
                        %48 West Virginia                       0            0             0           0
                        %49 Wisconsin                           0            0             7           2
                        %50 Wyoming                             0            0             0           1
                        %51 Guam                                0            2             0           0
                        %52 Puerto Rico                         0            0             2           0
                        %53 Washington, D.C.                    7            0             0           2
                        %54 Virgin Islands                      0            0             0           0
                    Q.17a Assisted voter with
                    sending/receiving fax of
Electronic Transmission of Election Materials FPCA
                        %1 YES, helped send materials         51           73               61       57
                        %2 YES, helped receive materials
                                                               0            0               0         0
                    [NOTE: prefill "NA"]
                        %3 NO                                 49           27               39       43
                    Q.17b Assisted voter with
                    sending/receiving fax of blank
                    absentee ballot
Electronic Transmission of Election Materials
                        %1 YES, helped send materials
                                                               0            0               0         0
                    [NOTE: prefill "NA"]

                                                              26           32               12       20
                       %2 YES, helped receive materials
                       %3 NO                                  74           68               88       80


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      Section                         Stem                   0 to 3 mos   3 to 6 mos   6 to 12 mos     1+ yr
                                                              (N = 52)     (N = 38)      (N = 38)    (N = 70)

                    Q.17c Assisted voter with
                    sending/receiving fax of
Electronic Transmission of Election Materials voted ballot
                        %1 YES, helped send materials           41           59               44       44
                        %2 YES, helped receive materials
                                                                 0            0               0         0
                    [NOTE: prefill "NA"]
                        %3 NO                                   59           41               56       56
                    Q.17d Assisted voter with
                    sending/receiving fax of other voting
                    materials
Electronic Transmission of Election Materials
                        %1 YES, helped send materials           13           28               21       24

                                                                 4            0               3         6
                       %2 YES, helped receive materials
                       %3 NO                                    83           72               76       69
                    Q.18a Received the Voting Assistance
                    Guide
Voting Assistance Guide 2004-05
                       %1 Yes                                   92           95               97       94
                       %2 No                                     8            5                3        6
                    Q.18b Month/year received the Voting
                    Assistance Guide 2004-05
Voting Assistance Guide
                       %1 January 2004                          11           11               14       15
                       %2 February 2004                         11            9               25       20
                       %3 March 2004                             4           17                8       15
                       %4 April 2004                            15           11                6        2
                       %5 May 2004                               2            9                8        2
                       %6 June 2004                              7            9                8        0
                       %7 July 2004                              4            6                0        0
                       %8 August 2004                            0            0                3        2
                       %9 September 2004                         2            0                0        2
                       %10 Do not recall                        43           29               28       44
                    Q.19 Usefulness of the Voting
                    Assistance Guide 2004-05 in
                    performing VAO duties
Voting Assistance Guide
                       %1 Very Useful                           80           94               86       74
                       %2 Useful                                13            3                8       24
                       %3 Somewhat Useful                        7            0                6        2
                       %4 Not Useful at All                      0            3                0        0


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                                                         State Department Voting Assistance Officers - Percentages

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     Section                         Stem                     0 to 3 mos   3 to 6 mos   6 to 12 mos     1+ yr
                                                               (N = 52)     (N = 38)      (N = 38)    (N = 70)
                    Q.20 What you liked about Voting
                    Assistance Guide 2004-05
Voting Assistance Guide
                       %1 State-by-state information on
                                                                 96           97               97       97
                    registering and voting absentee
                       %2 Dates of elections and
                                                                 61           75               72       53
                    deadlines
                       %3 Information on how to fill out
                    the Federal Post Card Application            57           69               69       76
                    (FPCA)
                       %4 Mailing addresses for FPCA or
                                                                 91           92               89       88
                    ballot
                       %5 Information on electronically
                    transmitting (faxing) the FPCA or            57           67               58       64
                    voted ballot

                                                                 37           47               33       26
                        %6 The overall layout and design
                        %7 Other                                  0            0               3         3
                        %8 None of the above                      2            0               0         0
                     Q.21 Received the Voting Information
                     News newsletter
Voting Information News Newsletter
                        %1 Yes, electronically                   62           79               79       75
                        %2 Yes, hard copy                         2            0                0        4
                        %3 Yes, both electronically and
                                                                  6            3               5         4
                     hard copy
                        %4 No                                    31           18               16       16
                     Q.22 Ways used Voting Information
                     News newsletter
Voting Information News Newsletter
                        %1 Forward it by e-mail                  33           58               48       52
                        %2 Photocopy the whole
                                                                  8           13               16       16
                     newsletter and distribute it
                        %3 Extract selected information
                                                                 64           68               68       53
                     and distribute it
                        %4 Keep it for reference                 83           90               87       84
                        %5 Other                                  3            0                3        2
                     Q.23 Overall usefulness of Voting
                     Information News in carrying out
                     current VAO duties
Voting Information News Newsletter


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      Section                         Stem                     0 to 3 mos   3 to 6 mos    6 to 12 mos     1+ yr
                                                                (N = 52)     (N = 38)       (N = 38)    (N = 70)
                         %1 Very Useful                             50           45            41          34
                         %2 Useful                                  28           29            44          49
                         %3 Somewhat Useful                         22           26            13          17
                         %4 Not Useful at All                        0            0             3           0
                     Q.24 What liked about Voting
                     Information News newsletter
Voting Information News Newsletter

                                                                  22           19                13       10
                        %1 The overall layout and design
                        %2 The information it contains            83           94                78       78
                        %3 Easy to use                            28           39                34       20

                                                                  33           35                25       27
                         %4 Frequency of the newsletter
                         %5 Timeliness of the information in
                                                                  58           48                41       47
                     the newsletter
                         %6 “To Do” Checklist                     53           58                50       56
                         %7 Other                                  0            0                 0        2
                         %8 None of the above                      6            0                 3        5
                     Q.25a Used the FVAP web site
                     personally
Federal Voting Assistance Program Web Site
                         %1 Yes                                   81           100               87       91
                         %2 No                                    19            0                13        9
                     Q.25b Total times used the FVAP site
                     in '04
Federal Voting Assistance Program Web Site
                         %1 Everyday                              12           13                15       16
                         %2 At least once a week but not
                                                                  52           68                42       44
                     everyday
                         %3 At least once a month but not
                                                                  29           13                30       30
                     every week
                         %4 At least once in 2004 but not
                                                                   7            5                12       11
                     every month

                     Q.26 Program used the
Federal Voting Assistance Reasons Web Site FVAP web site
                        %1 To access the online Voting
                                                                  83           71                70       77
                     Assistance Guide
                        %2 To access Voting Information
                                                                  26           39                24       23
                     News newsletters




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                                                         State Department Voting Assistance Officers - Percentages

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      Section                          Stem                     0 to 3 mos   3 to 6 mos   6 to 12 mos     1+ yr
                                                                 (N = 52)     (N = 38)      (N = 38)    (N = 70)
                        %3 To access other FVAP
                                                                   24           45               39       30
                     publications

                                                                   60           45               52       45
                         %4 To access the Voting Calendar

                         %5 To access the online Federal           48           61               58       52
                     Post Card Application (FPCA)
                         %6 To link to other election-related
                                                                   57           63               61       59
                     websites
                         %7 To obtain Voting Assistance
                                                                   10           13               9        13
                     Officer training
                         %8 To find a U.S.
                                                                   17           26               12       23
                     Representative/Senator
                         %9 To obtain toll-free telephone
                                                                   38           47               21       34
                     numbers
                         %10 To e-mail FVAP                        14           18               6        17
                         %11 To obtain information for your
                                                                    0            0               0         0
                     own publications
                     Q.27 Satisfaction with the FVAP web
                     site
Federal Voting Assistance Program Web Site
                         %1 Very Satisfied                         40           45               30       38
                         %2 Satisfied                              52           50               61       54
                         %3 Dissatisfied                            5            5                9        8
                         %4 Very Dissatisfied                       2            0                0        0
                     Q.28 Program Web Site
Federal Voting Assistance Why not used FVAP web site
                         %1 I did not know about it                38                            25        0

                                                                    0                            0         0
                        %2 I did not know what it was for
                        %3 I knew about it, but did not
                                                                    0                            0         0
                     know the web site address
                        %4 I got all the information I
                                                                   38                            75       80
                     needed from other sources
                        %5 I did not think that it would be
                                                                    0                            25        0
                     useful
                        %6 Other                                   25                            0        20
                     Q.29 Used or referred anyone to the
                     VIC
Voting Information Center


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     Section                         Stem                     0 to 3 mos   3 to 6 mos    6 to 12 mos     1+ yr
                                                               (N = 52)     (N = 38)       (N = 38)    (N = 70)
                         %1 Yes                                     8           14            17          25
                         %2 No                                     92           86            83          75
                     Q.30 Why used or referred anyone to
                     the VIC
Voting Information Center
                         %1 Election information and
                                                                 40           40                71       65
                     election dates
Voting Information Center
                         %2
Voting Information Center Messages from incumbents                0           60                14       24
                         %3
Voting Information Center Messages from candidates                0           40                 0       18
                         %4 Contacting Service/Does Chief
                                                                 20           20                43       41
                     Voting
Voting Information Center Action Officer
                         %5 Contacting elected
                                                                 20           20                14       24
                     representative(s)
Voting Information Center
                         %6
Voting Information Center Contacting election officials          80           100               43       53
                     Q.31 Satisfaction with assistance
                     received from the VIC
Voting Information Center
                         %1 Very Satisfied                       50           50             0           27
                         %2 Satisfied                            50           50            100          67
                         %3 Dissatisfied                          0            0             0            7
                         %4 Very Dissatisfied                     0            0             0            0
                     Q.32 Why not used or referred anyone
                     to the
Voting Information Center VIC

                       %1 I got all the voting assistance I      51           52                40       56
                    needed from other sources
                       %2 No one needed it or asked to
                                                                 54           38                56       47
                    be referred
                       %3 I did not know about it                24           45                40       39
                       %4 Other                                   2            3                 0        3

                  Q.33 Used or referred someone to the
                  FVAP toll-free ombudsman tel service
Toll-Free Ombudsman Telephone Service
                     %1 Yes                                      23           26                18       28
                     %2 No                                       77           74                82       72

                  Q.34 Satisfaction received from the
                  FVAP toll-free ombudsman tel service
Toll-Free Ombudsman Telephone Service
                     %1 Very Satisfied                            0           57                0        25


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      Section                          Stem                    0 to 3 mos   3 to 6 mos   6 to 12 mos     1+ yr
                                                                (N = 52)     (N = 38)      (N = 38)    (N = 70)
                         %2 Satisfied                               78           43           100         67
                         %3 Dissatisfied                            11            0            0           8
                         %4 Very Dissatisfied                       11            0            0           0
                  Q.35 Why not used or referred anyone
                  to the FVAP toll-free ombudsman tel
                  service
Toll-Free Ombudsman Telephone Service

                        %1 I got all the voting assistance I      44           42               29       39
                    needed from other sources
                        %2 No one needed it or asked to
                                                                  50           46               63       53
                    be referred
                        %3 I did not know about it                18           42               38       31
                        %4 Other                                  15            4                0        3
                    Q.36a Usefulness of info from Voting
                    News Releases
Other Sources of Voting Information
                        %1 Very Useful                            22           41               30       29
                        %2 Useful                                 60           49               58       48
                        %3 Somewhat Useful                        13           11                9       22
                        %4 Not Useful at All                       4            0                3        1
                        %5 Did not use                            12           3                11       1
                    Q.36b Usefulness of info from
                    motivational posters
Other Sources of Voting Information
                        %1 Very Useful                            12           23                8       18
                        %2 Useful                                 31           26               33       27
                        %3 Somewhat Useful                        38           39               42       43
                        %4 Not Useful at All                      19           13               17       12
                        %5 Did not use                            18           18               3        4
                    Q.36c Usefulness of info from The
                    Voting Information Election Calendar
                    poster
Other Sources of Voting Information
                        %1 Very Useful                            26           34                7       25
                        %2 Useful                                 44           34               39       37
                        %3 Somewhat Useful                        18           28               43       33
                        %4 Not Useful at All                      12            3               11        5
                        %5 Did not use                            35           24               24       14




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                                                      State Department Voting Assistance Officers - Percentages

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     Section                        Stem                    0 to 3 mos   3 to 6 mos   6 to 12 mos     1+ yr
                                                             (N = 52)     (N = 38)      (N = 38)    (N = 70)
                    Q.36d Usefulness of info from How To
                    Do It! Absentee Voting Frequently
                    Asked Questions
Other Sources of Voting Information
                        %1 Very Useful                         39           41               35       40
                        %2 Useful                              39           41               41       32
                        %3 Somewhat Useful                     22           18               15       27
                        %4 Not Useful at All                    0            0                9        0
                        %5 Did not use                         29           17               12       18
                    Q.36e Usefulness of info from public
                    service ad campaign
Other Sources of Voting Information
                        %1 Very Useful                         12           21                8       18
                        %2 Useful                              32           43               48       33
                        %3 Somewhat Useful                     40           14               28       43
                        %4 Not Useful at All                   16           21               16        8
                        %5 Did not use                         60           36               50       52
                    Q.37a Received enough Voting
                    Assistance Guides 2004-05
Other Sources of Voting Information
                        %1 Yes                                 90           87               86       91
                        %2 No                                  10           13               14        9
                    Q.37b Received enough Federal Post
                    Card Applications
Other Sources of Voting Information
                        %1 Yes                                 90           87               89       97
                        %2 No                                  10           13               11        3
                    Q.37c Received enough Federal Write-
                    in Absentee Ballots
Other Sources of Voting Information
                        %1 Yes                                 90           92               95       91
                        %2 No                                  10            8                5        9

                    Q.37d Received enough Voting
                    Information Election Calendar posters
Other Sources of Voting Information
                        %1 Yes                                 78           76               78       94
                        %2 No                                  22           24               22        6
                    Q.37e Received enough motivational
                    posters
Other Sources of Voting Information
                        %1 Yes                                 78           76               83       91
                        %2 No                                  22           24               17        9




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     Section                   Stem                  0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
                                                       (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
               Response rate
                  Complete
                  Undeliverable
                  Percent undeliverable
                  Head count
                  Net issued
                  Total response rate
About You      Q.01 Country stationed on 11/02/04
                  %1 Germany                                            0                0             0           0
                  %2 Japan                                              0                0             8           2
                  %3 South Korea                                        0                0             0           0
                  %4 USA                                                0                0             0           0
                  %5 Peru                                               0                0             0           2
                  %6 France                                             0                0             0           0
                  %7 Poland                                             0                0             0           0
                  %8 Italy                                              0                0             0           5
                  %9 United Kingdom                                     0                0             0           0
                  %10 New Zealand                                       0                0             0           0
                  %11 Macedonia                                         0                0             0           2
                  %12 Puerto Rico                                       0                0             0           0
                  %13 Dominican Republic                                0                0             0           0
                  %14 Israel                                            0                0             0           0
                  %15 Egypt                                             0                0             0           0
                  %16 Iraq                                              0                0             0           2
                  %17 Spain                                             0                0             0           5
                  %18 Iceland                                           0                0             0           0
                  %19 China                                             0               13             0           0
                  %20 Cuba                                              0                0             0           0
                  %21 Guatemala                                         0                0             0           0
                  %22 Australia                                         0                0             0           5
                  %23 Canada                                            0                0             0           5
                  %24 Turkey                                            0                0             0           5
                  %25 Kenya                                             0                0             0           0
                  %26 Mexico                                            0               25             0           0
                  %27 Belgium                                           0                0             0           2
                  %28 Mali                                              0                0             0           0
                  %29 Netherlands                                       0                0             0           2


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                                                State Department Voting Assistance Officers - Percentages

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     Section                   Stem                  0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
                                                       (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
                  %30 Norway                                            0                 0             0           2
                  %31 Oman                                              0                 0             0           0
                  %32 Portugal                                          0                 0             0           0
                  %33 Saudi Arabia                                      0                 0             0           0
                  %34 Serbia & Montenegro                               0                 0             0           0
                  %35 Sri-Lanka                                         0                 0             0           0
                  %36 Bahrain                                           0                 0             0           0
                  %37 Czech Republic                                    0                 0             8           2
                  %38 Pakistan                                          0                 0             8           0
                  %39 Thailand                                          0                 0             0           2
                  %40 United Arab Emirates                              0                 0             0           2
                  %41 Bolivia                                           0                 0             0           2
                  %42 Brazil                                            0                 0             8           2
                  %43 Greece                                           50                 0             0           0
                  %44 Honduras                                          0                 0             0           2
                  %45 Ireland                                           0                25             0           2
                  %46 Malta                                             0                 0             0           0
                  %47 Russia                                            0                13             8           0
                  %48 Samoa                                             0                 0             0           0
                  %49 Burma                                             0                 0             0           2
                  %50 Ecuador                                           0                 0             8           0
                  %51 Finland                                           0                 0             0           0
                  %52 Grenada                                           0                 0             0           5
                  %53 Romania                                           0                 0             0           2
                  %54 Sierra Leone                                      0                 0             0           0
                  %55 Switzerland                                       0                 0             0           0
                  %56 Taiwan                                            0                 0             0           2
                  %57 Yemen                                             0                 0             0           0
                  %58 Zambia                                            0                 0             0           0
                  %59 Slovenia                                          0                 0             0           2
                  %60 Other                                            50                25            50          27
About You      Q.02 Time stationed at location
                  %1 Less than 6 months                                 0               38            67          10
                  %2 6 months to less than 1 year                      50               38             0           0
                  %3 1 year to less than 2 years                       50               13             8          20
                  %4 2 years to less than 3 years                       0               13            17          24
                  %5 3 years or more                                    0                0             8          46


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                                                         State Department Voting Assistance Officers - Percentages

                                                                                           Tenure as UVAO



      Section                          Stem                   0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
                                                                (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
About You             Q.03 Age on 11/02/04
                         %1 Under 24 years old                                  0                 0             0           0
                         %2 25 to 29 years old                                  0                 0             0           5
                         %3 30 to 34 years old                                  0                13             8           5
                         %4 35 to 44 years old                                 100               50            50          34
                         %5 45 years old & above                                0                38            42          56
                      Q.04 Length of time a VAO in current
About You             assignment
                         %1 Less than 3 months                                   0               38            58           8
                         %2 3 to 6 months                                       50               38             8           5
                         %3 6 to 12 months                                      50               13             8           5
                         %4 1 year or more                                       0               13            25          83
                      Q.05 Served as a VAO before current
About You             VAO assignment
                         %1 Yes, once before                                   100               75            83          27
                         %2 Yes, more than once before                          0                25            17          73
                         %3 No                                                  0                 0             0           0
About You             Q.06 Total time served as a VAO                           2                 3             4           5
                         %1 Less than 6 months
                         %2 6 months to less than 1 year
                         %3 1 year to less than 2 years
                         %4 2 years to less than 3 years
                         %5 3 years or more
                      Q.07 # U.S. citizens resided in
Your Responsibilities consular district as of 11/02/04
                      as Voting Assistance Officer
                         %1 1 to 1000 people                                     0               13            18          15
                         %2 1001 to 10,000 people                                0               25            64          38
                         %3 10,001 to 20,000 people                             50                0            18          25
                         %4 more than 20,000 people                             50               63             0          23
                      Q.08a Usefulness of FVAP onsite
                      VAO training workshop in preparing
Your Responsibilities for VAO duties
                       as Voting Assistance Officer
                          %1 Very Useful                                        0                100            0          50
                          %2 Useful                                            100                0            50          50
                          %3 Somewhat Useful                                    0                 0            50           0
                          %4 Not Useful at All                                  0                 0             0           0
                          %5 Did not receive this training                      0                83            80          71


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                                                         State Department Voting Assistance Officers - Percentages

                                                                                            Tenure as UVAO



      Section                          Stem                    0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
                                                                 (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
                      Q.08b Usefulness of FVAP online/CD
                      ROM VAO training in preparing for
Your Responsibilities VAO duties
                      as Voting Assistance Officer
                         %1 Very Useful                                          0                50             0          24
                         %2 Useful                                              100                0            67          62
                         %3 Somewhat Useful                                      0                50            33          14
                         %4 Not Useful at All                                    0                 0             0           0
                         %5 Did not receive this training                        0                67            73          45
                      Q.08c Usefulness of other
                      workshop/seminar(s) in preparing for
Your Responsibilities VAO duties
                      as Voting Assistance Officer
                         %1 Very Useful                                          0                                          67
                         %2 Useful                                              100                                          0
                         %3 Somewhat Useful                                      0                                          33
                         %4 Not Useful at All                                    0                                           0
                         %5 Did not receive this training                        0               100           100          91

                      Q.08d Usefulness of classroom
                       as Voting in preparing for VAO
Your Responsibilities instruction Assistance Officer duties
                          %1 Very Useful                                                                                     0
                          %2 Useful                                                                                         100
                          %3 Somewhat Useful                                                                                 0
                          %4 Not Useful at All                                                                               0
                          %5 Did not receive this training                                       100           100          97

                      Q.08e Usefulness of informal briefings
Your Responsibilities in preparing for VAO duties
                       as Voting Assistance Officer
                          %1 Very Useful                                                           0             0          64
                          %2 Useful                                                               100            0          36
                          %3 Somewhat Useful                                                       0            100          0
                          %4 Not Useful at All                                                     0             0           0
                          %5 Did not receive this training                                        67            90          69
                      Q.08f Usefulness of materials left by
                      previous VAO in preparing for VAO
Your Responsibilities duties
                      as Voting Assistance Officer
                         %1 Very Useful                                          0                75            25          26
                         %2 Useful                                              100               25            25          37


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                                                           State Department Voting Assistance Officers - Percentages

                                                                                             Tenure as UVAO



      Section                         Stem                      0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
                                                                  (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
                        %3 Somewhat Useful                                         0                 0            50          32
                        %4 Not Useful at All                                       0                 0             0           5
                        %5 Did not receive this training                           0                33            60          47
                      Q.08g Usefulness of instructions from
                      Department of State in preparing for
Your Responsibilities VAO duties
                      as Voting Assistance Officer
                         %1 Very Useful                                          100               63            42          60
                         %2 Useful                                                0                25            50          38
                         %3 Somewhat Useful                                       0                13             8           3
                         %4 Not Useful at All                                     0                 0             0           0
                         %5 Did not receive this training                         0                0             0           2
                      Q.09 # People I/my staff provided with
Your Responsibilities voting assistance
                      as Voting Assistance Officer
                         %1 None                                                  0                 0             0           0
                         %2 1 to 100                                              0                 0            17           5
                         %3 101 to 500                                            0                25            42          27
                         %4 501 to 1000                                           0                13            25          24
                         %5 1001 to 2000                                         100               63            17          44
                         %6 2001 or more                                          0                 0             0           0
                      Q.10 # People I/my staff provided with
Your Responsibilities FWABs Assistance Officer
                      as Voting
                         %1 None                                                   0                0             0           0
                         %2 1 to 50                                                0               13            17          20
                         %3 51 to 100                                              0               13            17          15
                         %4 101 to 200                                            50               13            33          20
                         %5 201 to 500                                            50               63             0          22
                         %6 501 or more                                            0                0            33          24
                      Q.11 # Hours/wk I or my staff spent on
Your Responsibilities VAO voting activities Officer
                      as Voting Assistance
                         %1 10 hours or less                                      50               88            67          66
                         %2 11 to 20 hours                                        50               13            17          17
                         %3 21 to 30 hours                                         0                0             0           5
                         %4 31 to 40 hours                                         0                0             0           2
                         %5 41 or more hours                                       0                0            17          10
                      Q.12 Activities done during current
Your Responsibilities VAO assignment
                      as Voting Assistance Officer




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                                                          State Department Voting Assistance Officers - Percentages

                                                                                              Tenure as UVAO



      Section                          Stem                      0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
                                                                   (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)

                                                                                   50               38            50          59
                        %1 Conducted workshops/briefings
                        %2 Distributed Federal Post Card
                                                                                  100               100           100         93
                      Applications (FPCAs)
                         %3 Regularly reported on voting
                      activities to your Department's Chief                         0               63            33          32
                      Voting Officer
                         %4 Answered overseas citizens’
                                                                                  100               100           100         100
                      voting questions
                         %5 Displayed voting information
                                                                                  100               88            92          95
                      materials
                         %6 Involved overseas citizen
                                                                                  100               75            17          73
                      organizations in voting program

                          %7 Regularly reported on voting                          50               63            58          88
                      activities to senior embassy officials
                      Q.13 Provide Federal Post Card
Your Responsibilities Application (FPCA) Officer
                       as Voting Assistance
                          %1 Provide Federal Post Card
                                                                                   50               100           83          83
                      Application (FPCA)
                          %2 Help fill out FPCA                                    50               25            17          41
                          %3 Provide Federal Write-In
                                                                                  100               75            58          39
                      Absentee Ballot (FWAB)
                          %4 Help fill out FWAB                                     0               13            17           5
                          %5 Act as a notary/witness to
                                                                                    0               25            17           2
                      FPCA and/or ballot
                          %6 Electronically transmit or
                                                                                    0                0             0           2
                      receive (fax) election materials
                          %7 Help determine voting
                                                                                    0               13             8          12
                      jurisdiction
                          %8 Provide address of local
                                                                                    0                0             8          27
                      election official
                          %9 Explain specifics of state voting
                                                                                    0               13            33          24
                      procedures
                          %10 Determine need to register or
                                                                                   50               25            33          20
                      how to register




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                                                           State Department Voting Assistance Officers - Percentages

                                                                                              Tenure as UVAO



      Section                          Stem                      0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
                                                                   (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
                        %11 Provide information on
                                                                                    0                0             0           2
                     changing legal residence
                        %12 Explain deadlines for
                     necessary forms and/or submitting                             50               13            25          29
                     ballot
                        %13 Give dates of elections                                 0                0             0           2

                        %14 Answer questions about                                  0                0             0           0
                     impact of voting on federal tax liability
                        %15 Motivate individuals to vote                            0                0             0           5
                        %16 Provide information on
                                                                                    0                0             0           2
                     candidates/issues

                      Q.14a Satisfied with amount of time
Your Responsibilities available for performing VAO duties
                       as Voting Assistance Officer
                          %1 Very Satisfied                                         0               38            17          15
                          %2 Satisfied                                             50               50            50          61
                          %3 Dissatisfied                                          50               13            33          22
                          %4 Very Dissatisfied                                      0                0             0           2
                      Q.14b Satisfied with Embassy support
Your Responsibilities for the voting program Officer
                       as Voting Assistance
                          %1 Very Satisfied                                        0                25            17          43
                          %2 Satisfied                                            100               63            67          58
                          %3 Dissatisfied                                          0                13            17           0
                          %4 Very Dissatisfied                                     0                 0             0           0
                      Q.14c Satisfied with department
                       as Voting the voting Officer
Your Responsibilities support forAssistance program
                          %1 Very Satisfied                                       100               38            50          66
                          %2 Satisfied                                             0                63            42          32
                          %3 Dissatisfied                                          0                 0             8           2
                          %4 Very Dissatisfied                                     0                 0             0           0
                      Q.14d Satisfied with quantity of voting
Your Responsibilities materials available
                       as Voting Assistance Officer
                          %1 Very Satisfied                                       100               25            33          45
                          %2 Satisfied                                             0                63            67          48
                          %3 Dissatisfied                                          0                13             0           8
                          %4 Very Dissatisfied                                     0                 0             0           0


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                                                           State Department Voting Assistance Officers - Percentages

                                                                                             Tenure as UVAO



      Section                           Stem                    0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
                                                                  (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
                      Q.14e Satisfied with timeliness of
                      distribution of voting materials within
                       as Department of State
Your Responsibilities the Voting Assistance Officer
                          %1 Very Satisfied                                       0                25            33          43
                          %2 Satisfied                                           100               63            67          55
                          %3 Dissatisfied                                         0                13             0           3
                          %4 Very Dissatisfied                                    0                 0             0           0
                      Q.14f Satisfied with method of
Your Responsibilities requisitioning voting materials
                       as Voting Assistance Officer
                          %1 Very Satisfied                                        0               13            33          23
                          %2 Satisfied                                            50               63            67          60
                          %3 Dissatisfied                                          0               25             0          15
                          %4 Very Dissatisfied                                    50                0             0           3
                       as Voting frequent complaints
Your Responsibilities Q.15 Most Assistance Officer

                                                                                 100               100           50          63
                         %1 Complicated voting procedures

                          %2 Federal Post Card Application                         0               13             8          20
                      (FPCA) difficult to fill out
                          %3 Delayed or no response to the
                                                                                  50               88            67          71
                      FPCA
                          %4 FPCA returned because not
                                                                                  50                0             0           0
                      accepted by election officials
                          %5 Absentee ballot confusing                             0               13             0          22
                          %6 Federal Write-In Absentee
                                                                                  50                0            17           5
                      Ballot (FWAB) difficult to use
                          %7 Voting Assistance Guide
                                                                                   0                0             8           2
                      difficult to use
                          %8 Residency qualifications/laws
                                                                                   0               63            17          49
                      confusing
                          %9 Not enough information on
                                                                                   0                0            25          15
                      candidates/issues
                         %10 Difficulty in maintaining
                      current mailing address with local                          50               13             8           5
                      election officials
                         %11 Difficult to have FPCA or
                                                                                   0                0             8           0
                      ballot notarized


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                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Percentages

                                                                                           Tenure as UVAO



      Section                        Stem                     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
                                                                (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
                      %12 I did not receive any
                                                                                 0                0             8           0
                    complaints
                      %13 None of these                                          0                0             0           5
                      Q.16 Three states or territories with
                      most procedural problems to absentee
Your Responsibilities voters at post
                      as Voting Assistance Officer
                         %1 Alabama                                              0                0             0           0
                         %2 Alaska                                               0                0             0           2
                         %3 Arizona                                              0                0             0           0
                         %4 Arkansas                                             0                0             0           0
                         %5 California                                           0               25            13           9
                         %6 Colorado                                             0                0             0           4
                         %7 Connecticut                                          0                0             0           0
                         %8 Delaware                                             0                0             0           0
                         %9 Florida                                              0               25            13          15
                         %10 Georgia                                             0                0             0           2
                         %11 Hawaii                                              0                0             0           0
                         %12 Idaho                                               0                0             0           0
                         %13 Illinois                                            0                0             7           2
                         %14 Indiana                                             0                0             0           0
                         %15 Iowa                                                0                0             0           0
                         %16 Kansas                                              0                0             0           0
                         %17 Kentucky                                            0                0             0           0
                         %18 Louisiana                                          50                0             7           0
                         %19 Maine                                               0                0             0           0
                         %20 Maryland                                            0                0             0           0
                         %21 Massachusetts                                       0                0             0           2
                         %22 Michigan                                            0                0             7          20
                         %23 Minnesota                                           0                0             0           0
                         %24 Mississippi                                         0                0             0           0
                         %25 Missouri                                            0                0             0           0
                         %26 Montana                                             0                0             0           0
                         %27 Nebraska                                            0                0             0           0
                         %28 Nevada                                              0                0             0           2
                         %29 New Hampshire                                       0                0             0           2
                         %30 New Jersey                                          0                0             0           0
                         %31 New Mexico                                          0                0             0           0


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                                                     State Department Voting Assistance Officers - Percentages

                                                                                        Tenure as UVAO



     Section                        Stem                   0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
                                                             (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
                        %32 New York                                          0                25            13          11
                        %33 North Carolina                                    0                 0             7           0
                        %34 North Dakota                                      0                 0             0           0
                        %35 Ohio                                              0                 0             0           7
                        %36 Oklahoma                                          0                 0             0           0
                        %37 Oregon                                            0                 0             0           0
                        %38 Pennsylvania                                      0                25             0           2
                        %39 Rhode Island                                      0                 0             0           0
                        %40 South Carolina                                    0                 0             0           0
                        %41 South Dakota                                      0                 0             0           0
                        %42 Tennessee                                         0                 0             0           0
                        %43 Texas                                            50                 0             7           9
                        %44 Utah                                              0                 0             0           0
                        %45 Vermont                                           0                 0             0           0
                        %46 Virginia                                          0                 0            13           5
                        %47 Washington                                        0                 0             0           0
                        %48 West Virginia                                     0                 0             0           0
                        %49 Wisconsin                                         0                 0             0           2
                        %50 Wyoming                                           0                 0             0           2
                        %51 Guam                                              0                 0             7           0
                        %52 Puerto Rico                                       0                 0             0           0
                        %53 Washington, D.C.                                  0                 0             7           4
                        %54 Virgin Islands                                    0                 0             0           0
                    Q.17a Assisted voter with
                    sending/receiving fax of
Electronic Transmission of Election Materials FPCA
                        %1 YES, helped send materials                       100               50            58          54
                        %2 YES, helped receive materials
                                                                              0                0             0           0
                    [NOTE: prefill "NA"]
                        %3 NO                                                 0               50            42          46
                    Q.17b Assisted voter with
                    sending/receiving fax of blank
                    absentee ballot
Electronic Transmission of Election Materials
                        %1 YES, helped send materials
                                                                                               0             0           0
                    [NOTE: prefill "NA"]

                                                                                              20            50          20
                       %2 YES, helped receive materials
                       %3 NO                                                                  80            50          80


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                                                       State Department Voting Assistance Officers - Percentages

                                                                                          Tenure as UVAO



      Section                         Stem                   0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
                                                               (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)

                    Q.17c Assisted voter with
                    sending/receiving fax of
Electronic Transmission of Election Materials voted ballot
                        %1 YES, helped send materials                           0               33            58          38
                        %2 YES, helped receive materials
                                                                                0                0             0           0
                    [NOTE: prefill "NA"]
                        %3 NO                                                 100               67            42          62
                    Q.17d Assisted voter with
                    sending/receiving fax of other voting
                    materials
Electronic Transmission of Election Materials
                        %1 YES, helped send materials                         100               29            22          22

                                                                                0                0             0           8
                       %2 YES, helped receive materials
                       %3 NO                                                    0               71            78          70
                    Q.18a Received the Voting Assistance
                    Guide
Voting Assistance Guide 2004-05
                       %1 Yes                                                 100               100           83          100
                       %2 No                                                   0                 0            17           0
                    Q.18b Month/year received the Voting
                    Assistance Guide 2004-05
Voting Assistance Guide
                       %1 January 2004                                          0               25            10          10
                       %2 February 2004                                         0                0            10          24
                       %3 March 2004                                           50               38            30           7
                       %4 April 2004                                           50                0            10           5
                       %5 May 2004                                              0                0             0           2
                       %6 June 2004                                             0                0            10           2
                       %7 July 2004                                             0                0             0           0
                       %8 August 2004                                           0                0             0           0
                       %9 September 2004                                        0                0             0           0
                       %10 Do not recall                                        0               38            30          49
                    Q.19 Usefulness of the Voting
                    Assistance Guide 2004-05 in
                    performing VAO duties
Voting Assistance Guide
                       %1 Very Useful                                         100               100           89          78
                       %2 Useful                                               0                 0            11          20
                       %3 Somewhat Useful                                      0                 0             0           2
                       %4 Not Useful at All                                    0                 0             0           0


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                                                         State Department Voting Assistance Officers - Percentages

                                                                                           Tenure as UVAO



     Section                         Stem                     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
                                                                (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
                    Q.20 What you liked about Voting
                    Assistance Guide 2004-05
Voting Assistance Guide
                       %1 State-by-state information on
                                                                               100               100           100         95
                    registering and voting absentee
                       %2 Dates of elections and
                                                                               100               88            60          61
                    deadlines
                       %3 Information on how to fill out
                    the Federal Post Card Application                           50               75            80          80
                    (FPCA)
                       %4 Mailing addresses for FPCA or
                                                                               100               100           100         90
                    ballot
                       %5 Information on electronically
                    transmitting (faxing) the FPCA or                          100               88            40          76
                    voted ballot

                                                                                50               38            70          22
                        %6 The overall layout and design
                        %7 Other                                                 0                0             0           0
                        %8 None of the above                                     0                0             0           0
                     Q.21 Received the Voting Information
                     News newsletter
Voting Information News Newsletter
                        %1 Yes, electronically                                 100               88            67          78
                        %2 Yes, hard copy                                       0                 0             8           3
                        %3 Yes, both electronically and
                                                                                 0                0             8           8
                     hard copy
                        %4 No                                                    0               13            17          13
                     Q.22 Ways used Voting Information
                     News newsletter
Voting Information News Newsletter
                        %1 Forward it by e-mail                                 50               57            40          50
                        %2 Photocopy the whole
                                                                                50               14            40          17
                     newsletter and distribute it
                        %3 Extract selected information
                                                                                50               57            70          50
                     and distribute it
                        %4 Keep it for reference                               100               86            90          81
                        %5 Other                                                0                 0            10           0
                     Q.23 Overall usefulness of Voting
                     Information News in carrying out
                     current VAO duties
Voting Information News Newsletter


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                                                        State Department Voting Assistance Officers - Percentages

                                                                                            Tenure as UVAO



      Section                         Stem                     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
                                                                 (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
                         %1 Very Useful                                           0                71            50          25
                         %2 Useful                                               50                14            40          53
                         %3 Somewhat Useful                                      50                14            10          22
                         %4 Not Useful at All                                     0                 0             0           0
                     Q.24 What liked about Voting
                     Information News newsletter
Voting Information News Newsletter

                                                                                  0               29            40          14
                        %1 The overall layout and design
                        %2 The information it contains                          100               86            100         78
                        %3 Easy to use                                          50                43            60          25

                                                                                  0               43            30          28
                         %4 Frequency of the newsletter
                         %5 Timeliness of the information in
                                                                                  0               57            60          36
                     the newsletter
                         %6 “To Do” Checklist                                   100               86            50          56
                         %7 Other                                                0                 0             0           0
                         %8 None of the above                                    0                 0             0           6
                     Q.25a Used the FVAP web site
                     personally
Federal Voting Assistance Program Web Site
                         %1 Yes                                                 100               100           92          95
                         %2 No                                                   0                 0             8           5
                     Q.25b Total times used the FVAP site
                     in '04
Federal Voting Assistance Program Web Site
                         %1 Everyday                                              0                0            18          15
                         %2 At least once a week but not
                                                                                100               63            45          46
                     everyday
                         %3 At least once a month but not
                                                                                  0               13            27          28
                     every week
                         %4 At least once in 2004 but not
                                                                                  0               25             9          10
                     every month

                     Q.26 Program used the
Federal Voting Assistance Reasons Web Site FVAP web site
                        %1 To access the online Voting
                                                                #DIV/0!         100               88            73          74
                     Assistance Guide
                        %2 To access Voting Information
                                                                #DIV/0!           0               25            36          15
                     News newsletters




                                                                                      81 of 289
May 2, 2005
                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Percentages

                                                                                             Tenure as UVAO



      Section                          Stem                     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
                                                                  (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
                        %3 To access other FVAP
                                                                 #DIV/0!         100               13            36          28
                     publications

                                                                 #DIV/0!          50               50            55          46
                         %4 To access the Voting Calendar

                         %5 To access the online Federal         #DIV/0!         100               50            36          41
                     Post Card Application (FPCA)
                         %6 To link to other election-related
                                                                 #DIV/0!          50               63            55          62
                     websites
                         %7 To obtain Voting Assistance
                                                                 #DIV/0!           0               38             9           5
                     Officer training
                         %8 To find a U.S.
                                                                 #DIV/0!           0               25            27          18
                     Representative/Senator
                         %9 To obtain toll-free telephone
                                                                 #DIV/0!           0               25            27          36
                     numbers
                         %10 To e-mail FVAP                      #DIV/0!          50               13             9          13
                         %11 To obtain information for your
                                                                 #DIV/0!           0                0             0           0
                     own publications
                     Q.27 Satisfaction with the FVAP web
                     site
Federal Voting Assistance Program Web Site
                         %1 Very Satisfied                                        50               63            55          47
                         %2 Satisfied                                             50               38            45          45
                         %3 Dissatisfied                                           0                0             0           8
                         %4 Very Dissatisfied                                      0                0             0           0
                     Q.28 Program Web Site
Federal Voting Assistance Why not used FVAP web site
                         %1 I did not know about it                                                               0           0

                                                                                                                  0           0
                        %2 I did not know what it was for
                        %3 I knew about it, but did not
                                                                                                                  0           0
                     know the web site address
                        %4 I got all the information I
                                                                                                                  0          100
                     needed from other sources
                        %5 I did not think that it would be
                                                                                                                  0           0
                     useful
                        %6 Other                                                                                 100          0
                     Q.29 Used or referred anyone to the
                     VIC
Voting Information Center


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                                                        State Department Voting Assistance Officers - Percentages

                                                                                           Tenure as UVAO



     Section                         Stem                     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
                                                                (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
                         %1 Yes                                                  0                25            10          37
                         %2 No                                                  100               75            90          63
                     Q.30 Why used or referred anyone to
                     the VIC
Voting Information Center
                         %1 Election information and
                                                                                                 100           100         57
                     election dates
Voting Information Center
                         %2
Voting Information Center Messages from incumbents                                                0             0          21
                         %3
Voting Information Center Messages from candidates                                                0             0          14
                         %4 Contacting Service/Does Chief
                                                                                                  0            50          36
                     Voting
Voting Information Center Action Officer
                         %5 Contacting elected
                                                                                                  0             0          21
                     representative(s)
Voting Information Center
                         %6
Voting Information Center Contacting election officials                                          50             0          50
                     Q.31 Satisfaction with assistance
                     received from the VIC
Voting Information Center
                         %1 Very Satisfied                                                       100           100         25
                         %2 Satisfied                                                             0             0          67
                         %3 Dissatisfied                                                          0             0           8
                         %4 Very Dissatisfied                                                     0             0           0
                     Q.32 Why not used or referred anyone
                     to the
Voting Information Center VIC

                       %1 I got all the voting assistance I    #DIV/0!         100               60            56          47
                    needed from other sources
                       %2 No one needed it or asked to
                                                               #DIV/0!          50               60            44          47
                    be referred
                       %3 I did not know about it              #DIV/0!           0               20            11          26
                       %4 Other                                #DIV/0!           0                0             0           5

                  Q.33 Used or referred someone to the
                  FVAP toll-free ombudsman tel service
Toll-Free Ombudsman Telephone Service
                     %1 Yes                                                     0                29            25          23
                     %2 No                                                     100               71            75          77

                  Q.34 Satisfaction received from the
                  FVAP toll-free ombudsman tel service
Toll-Free Ombudsman Telephone Service
                     %1 Very Satisfied                                                           100           50          29


                                                                                     83 of 289
May 2, 2005
                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Percentages

                                                                                            Tenure as UVAO



      Section                          Stem                    0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
                                                                 (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
                         %2 Satisfied                                                               0            50          57
                         %3 Dissatisfied                                                            0             0          14
                         %4 Very Dissatisfied                                                       0             0           0
                  Q.35 Why not used or referred anyone
                  to the FVAP toll-free ombudsman tel
                  service
Toll-Free Ombudsman Telephone Service

                        %1 I got all the voting assistance I    #DIV/0!           0               75            43          50
                    needed from other sources
                        %2 No one needed it or asked to
                                                                #DIV/0!           0               25            57          59
                    be referred
                        %3 I did not know about it              #DIV/0!         100               25            14          23
                        %4 Other                                #DIV/0!          0                 0             0           5
                    Q.36a Usefulness of info from Voting
                    News Releases
Other Sources of Voting Information
                        %1 Very Useful                                           0                50            36          28
                        %2 Useful                                               100               38            55          53
                        %3 Somewhat Useful                                       0                13             9          18
                        %4 Not Useful at All                                     0                 0             0           3
                        %5 Did not use                                           0                0             8           2
                    Q.36b Usefulness of info from
                    motivational posters
Other Sources of Voting Information
                        %1 Very Useful                                           50               57            18           8
                        %2 Useful                                                50               29            27          34
                        %3 Somewhat Useful                                        0                0            27          42
                        %4 Not Useful at All                                      0               14            27          16
                        %5 Did not use                                           0                13            8           7
                    Q.36c Usefulness of info from The
                    Voting Information Election Calendar
                    poster
Other Sources of Voting Information
                        %1 Very Useful                                          100               71            14          20
                        %2 Useful                                                0                14            43          43
                        %3 Somewhat Useful                                       0                14            29          29
                        %4 Not Useful at All                                     0                 0            14           9
                        %5 Did not use                                          50                13            42          15




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May 2, 2005
                                                                  2004 Post Election Survey Results
                                                      State Department Voting Assistance Officers - Percentages

                                                                                         Tenure as UVAO



     Section                        Stem                    0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
                                                              (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
                    Q.36d Usefulness of info from How To
                    Do It! Absentee Voting Frequently
                    Asked Questions
Other Sources of Voting Information
                        %1 Very Useful                                        50               63            44          44
                        %2 Useful                                              0               13            44          33
                        %3 Somewhat Useful                                    50               25            11          23
                        %4 Not Useful at All                                   0                0             0           0
                        %5 Did not use                                        0                0             38          8
                    Q.36e Usefulness of info from public
                    service ad campaign
Other Sources of Voting Information
                        %1 Very Useful                                         0               20            13          13
                        %2 Useful                                             50               60            38          35
                        %3 Somewhat Useful                                     0               20            25          43
                        %4 Not Useful at All                                  50                0            25           9
                        %5 Did not use                                        0                60            44          53
                    Q.37a Received enough Voting
                    Assistance Guides 2004-05
Other Sources of Voting Information
                        %1 Yes                                               100               88            83          90
                        %2 No                                                 0                13            17          10
                    Q.37b Received enough Federal Post
                    Card Applications
Other Sources of Voting Information
                        %1 Yes                                               100               100           83          98
                        %2 No                                                 0                 0            17           2
                    Q.37c Received enough Federal Write-
                    in Absentee Ballots
Other Sources of Voting Information
                        %1 Yes                                               100               75            100         98
                        %2 No                                                 0                25             0           2

                    Q.37d Received enough Voting
                    Information Election Calendar posters
Other Sources of Voting Information
                        %1 Yes                                                50               100           92          93
                        %2 No                                                 50                0             8           8
                    Q.37e Received enough motivational
                    posters
Other Sources of Voting Information
                        %1 Yes                                               100               100           91          90
                        %2 No                                                 0                 0             9          10




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                                                State Department Voting Assistance Officers - Percentages

                                                                        People in District

                                                                    1001 to 10000    10001 to
     Section                   Stem                 0 to 1000 ppl        ppl         20000 ppl   20001+ ppl
                                                       (N = 55)        (N = 64)       (N = 34)    (N = 39)
               Response rate
                  Complete
                  Undeliverable
                  Percent undeliverable
                  Head count
                  Net issued
                  Total response rate
About You      Q.01 Country stationed on 11/02/04
                  %1 Germany                              0               2               9          8
                  %2 Japan                                0               0               9          8
                  %3 South Korea                          0               0               0          3
                  %4 USA                                  0               0               0          0
                  %5 Peru                                 0               0               3          0
                  %6 France                               2               0               0          5
                  %7 Poland                               0               0               0          0
                  %8 Italy                                0               0               3          3
                  %9 United Kingdom                       0               0               0          3
                  %10 New Zealand                         0               0               3          0
                  %11 Macedonia                           2               0               0          0
                  %12 Puerto Rico                         0               0               0          0
                  %13 Dominican Republic                  0               0               0          3
                  %14 Israel                              0               0               0          3
                  %15 Egypt                               0               0               0          0
                  %16 Iraq                                0               0               0          3
                  %17 Spain                               0               3               0          0
                  %18 Iceland                             2               0               0          0
                  %19 China                               2               2               3          8
                  %20 Cuba                                2               0               0          0
                  %21 Guatemala                           0               0               3          0
                  %22 Australia                           0               2               3          5
                  %23 Canada                              0               2               3          8
                  %24 Turkey                              0               6               0          0
                  %25 Kenya                               0               3               0          0
                  %26 Mexico                              0               3               3          8
                  %27 Belgium                             0               0               3          0
                  %28 Mali                                0               0               0          0
                  %29 Netherlands                         0               2               0          3


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                                                State Department Voting Assistance Officers - Percentages

                                                                        People in District

                                                                    1001 to 10000    10001 to
     Section                   Stem                 0 to 1000 ppl        ppl         20000 ppl   20001+ ppl
                                                       (N = 55)        (N = 64)       (N = 34)    (N = 39)
                  %30 Norway                               0               0              3           0
                  %31 Oman                                 0               2              0           0
                  %32 Portugal                             0               2              3           0
                  %33 Saudi Arabia                         0               2              3           3
                  %34 Serbia & Montenegro                  0               0              0           0
                  %35 Sri-Lanka                            2               0              0           0
                  %36 Bahrain                              0               0              0           0
                  %37 Czech Republic                       0               2              3           0
                  %38 Pakistan                             2               5              0           0
                  %39 Thailand                             0               0              3           0
                  %40 United Arab Emirates                 0               3              3           0
                  %41 Bolivia                              2               0              6           0
                  %42 Brazil                               2               2              0           3
                  %43 Greece                               0               0              3           3
                  %44 Honduras                             2               0              3           0
                  %45 Ireland                              0               2              0           5
                  %46 Malta                                5               0              0           0
                  %47 Russia                               4               2              0           0
                  %48 Samoa                                0               2              0           0
                  %49 Burma                                4               0              0           0
                  %50 Ecuador                              0               2              3           0
                  %51 Finland                              2               0              0           0
                  %52 Grenada                              0               3              0           0
                  %53 Romania                              0               3              0           0
                  %54 Sierra Leone                         4               0              0           0
                  %55 Switzerland                          0               0              0           3
                  %56 Taiwan                               0               2              0           3
                  %57 Yemen                                0               0              0           3
                  %58 Zambia                               0               3              0           0
                  %59 Slovenia                             2               0              0           0
                  %60 Other                               62              44             24          13
About You      Q.02 Time stationed at location
                  %1 Less than 6 months                  24              36               18         15
                  %2 6 months to less than 1 year         5               8                3         15
                  %3 1 year to less than 2 years         51              33               47         38
                  %4 2 years to less than 3 years         9              11               12         10
                  %5 3 years or more                     11              13               21         21


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                                                         State Department Voting Assistance Officers - Percentages

                                                                                 People in District

                                                                             1001 to 10000    10001 to
      Section                          Stem                  0 to 1000 ppl        ppl         20000 ppl   20001+ ppl
                                                                (N = 55)        (N = 64)       (N = 34)    (N = 39)
About You             Q.03 Age on 11/02/04
                         %1 Under 24 years old                     2               0                0          3
                         %2 25 to 29 years old                    13               8                9          8
                         %3 30 to 34 years old                    36              27                9         21
                         %4 35 to 44 years old                    25              34               38         33
                         %5 45 years old & above                  24              31               44         36
                      Q.04 Length of time a VAO in current
About You             assignment
                         %1 Less than 3 months                    31              37                9         21
                         %2 3 to 6 months                         20              17               18         24
                         %3 6 to 12 months                        22              14               12         26
                         %4 1 year or more                        26              32               62         29
                      Q.05 Served as a VAO before current
About You             VAO assignment
                         %1 Yes, once before                       6              17               24         13
                         %2 Yes, more than once before            11              20               15         26
                         %3 No                                    83              63               62         61
About You             Q.06 Total time served as a VAO
                         %1 Less than 6 months                     0               0                0          0
                         %2 6 months to less than 1 year           0               0                8          7
                         %3 1 year to less than 2 years           11               8                0         33
                         %4 2 years to less than 3 years          22              29               15          0
                         %5 3 years or more                       67              63               77         60
                      Q.07 # U.S. citizens resided in
Your Responsibilities consular district as of 11/02/04
                      as Voting Assistance Officer
                         %1 1 to 1000 people
                         %2 1001 to 10,000 people
                         %3 10,001 to 20,000 people
                         %4 more than 20,000 people
                      Q.08a Usefulness of FVAP onsite
                      VAO training workshop in preparing
Your Responsibilities for VAO duties
                       as Voting Assistance Officer
                          %1 Very Useful                          80              30               57        44
                          %2 Useful                               20              70               29        44
                          %3 Somewhat Useful                       0               0               14        13
                          %4 Not Useful at All                     0               0                0         0
                          %5 Did not receive this training        90              84               76        53


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                                                         State Department Voting Assistance Officers - Percentages

                                                                                   People in District

                                                                               1001 to 10000    10001 to
      Section                          Stem                    0 to 1000 ppl        ppl         20000 ppl   20001+ ppl
                                                                  (N = 55)        (N = 64)       (N = 34)    (N = 39)
                      Q.08b Usefulness of FVAP online/CD
                      ROM VAO training in preparing for
Your Responsibilities VAO duties
                      as Voting Assistance Officer
                         %1 Very Useful                             25              15               17        21
                         %2 Useful                                  56              50               56        50
                         %3 Somewhat Useful                         19              35               28        29
                         %4 Not Useful at All                        0               0                0         0
                         %5 Did not receive this training           68              67               44        56
                      Q.08c Usefulness of other
                      workshop/seminar(s) in preparing for
Your Responsibilities VAO duties
                      as Voting Assistance Officer
                         %1 Very Useful                             67              50               33         0
                         %2 Useful                                   0               0               33        100
                         %3 Somewhat Useful                         33              50               33         0
                         %4 Not Useful at All                        0               0                0         0
                         %5 Did not receive this training           94              97               88        97

                      Q.08d Usefulness of classroom
                       as Voting in preparing for VAO
Your Responsibilities instruction Assistance Officer duties
                          %1 Very Useful                            33              33
                          %2 Useful                                 33               0
                          %3 Somewhat Useful                        33              33
                          %4 Not Useful at All                       0              33
                          %5 Did not receive this training          94              95             100         100

                      Q.08e Usefulness of informal briefings
Your Responsibilities in preparing for VAO duties
                       as Voting Assistance Officer
                          %1 Very Useful                            17              64               67        40
                          %2 Useful                                 33              14               33        40
                          %3 Somewhat Useful                        50              21                0        20
                          %4 Not Useful at All                       0               0                0         0
                          %5 Did not receive this training          76              77               77        52
                      Q.08f Usefulness of materials left by
                      previous VAO in preparing for VAO
Your Responsibilities duties
                      as Voting Assistance Officer
                         %1 Very Useful                             17              27               29         30
                         %2 Useful                                  33              31               36         45


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                                                           State Department Voting Assistance Officers - Percentages

                                                                                   People in District

                                                                               1001 to 10000    10001 to
      Section                         Stem                     0 to 1000 ppl        ppl         20000 ppl   20001+ ppl
                                                                  (N = 55)        (N = 64)       (N = 34)    (N = 39)
                        %3 Somewhat Useful                           42              42             36          20
                        %4 Not Useful at All                          8               0              0           5
                        %5 Did not receive this training             52              55             53          39
                      Q.08g Usefulness of instructions from
                      Department of State in preparing for
Your Responsibilities VAO duties
                      as Voting Assistance Officer
                         %1 Very Useful                             47              41               38         46
                         %2 Useful                                  39              41               56         37
                         %3 Somewhat Useful                         14              18                6         17
                         %4 Not Useful at All                        0               0                0          0
                         %5 Did not receive this training           6               5                0          3
                      Q.09 # People I/my staff provided with
Your Responsibilities voting assistance
                      as Voting Assistance Officer
                         %1 None                                     0               0                0          0
                         %2 1 to 100                                35               9                3          5
                         %3 101 to 500                              55              50               15          5
                         %4 501 to 1000                              7              27               24         15
                         %5 1001 to 2000                             4              14               59         74
                         %6 2001 or more                             0               0                0          0
                      Q.10 # People I/my staff provided with
Your Responsibilities FWABs Assistance Officer
                      as Voting
                         %1 None                                     2               2                0          0
                         %2 1 to 50                                 35              16               12          8
                         %3 51 to 100                               36              20                3         13
                         %4 101 to 200                              20              27               15          8
                         %5 201 to 500                               0              13               29         49
                         %6 501 or more                              7              23               41         23
                      Q.11 # Hours/wk I or my staff spent on
Your Responsibilities VAO voting activities Officer
                      as Voting Assistance
                         %1 10 hours or less                        73              78               62         36
                         %2 11 to 20 hours                          22              13               35         41
                         %3 21 to 30 hours                           0               0                3          5
                         %4 31 to 40 hours                           2               0                0         10
                         %5 41 or more hours                         4               9                0          8
                      Q.12 Activities done during current
Your Responsibilities VAO assignment
                      as Voting Assistance Officer




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                                                          State Department Voting Assistance Officers - Percentages

                                                                                     People in District

                                                                                 1001 to 10000    10001 to
      Section                          Stem                      0 to 1000 ppl        ppl         20000 ppl   20001+ ppl
                                                                    (N = 55)        (N = 64)       (N = 34)    (N = 39)

                                                                      40              44                56        72
                        %1 Conducted workshops/briefings
                        %2 Distributed Federal Post Card
                                                                      93              97                97        97
                      Applications (FPCAs)
                         %3 Regularly reported on voting
                      activities to your Department's Chief           18              25                44        62
                      Voting Officer
                         %4 Answered overseas citizens’
                                                                     100              100            100         100
                      voting questions
                         %5 Displayed voting information
                                                                      91              94             100         100
                      materials
                         %6 Involved overseas citizen
                                                                      25              48                68        87
                      organizations in voting program

                          %7 Regularly reported on voting             71              63                68        74
                      activities to senior embassy officials
                      Q.13 Provide Federal Post Card
Your Responsibilities Application (FPCA) Officer
                       as Voting Assistance
                          %1 Provide Federal Post Card
                                                                      69              81                85        79
                      Application (FPCA)
                          %2 Help fill out FPCA                       24              36                38        31
                          %3 Provide Federal Write-In
                                                                      58              59                47        46
                      Absentee Ballot (FWAB)
                          %4 Help fill out FWAB                        5               9                9         5
                          %5 Act as a notary/witness to
                                                                       4              11                12        10
                      FPCA and/or ballot
                          %6 Electronically transmit or
                                                                       9               3                0         8
                      receive (fax) election materials
                          %7 Help determine voting
                                                                       5              11                9         10
                      jurisdiction
                          %8 Provide address of local
                                                                      24              25                12        23
                      election official
                          %9 Explain specifics of state voting
                                                                      36              23                41        18
                      procedures
                          %10 Determine need to register or
                                                                      25              14                12        36
                      how to register




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                                                           State Department Voting Assistance Officers - Percentages

                                                                                     People in District

                                                                                 1001 to 10000    10001 to
      Section                          Stem                      0 to 1000 ppl        ppl         20000 ppl   20001+ ppl
                                                                    (N = 55)        (N = 64)       (N = 34)    (N = 39)
                        %11 Provide information on
                                                                       0               0               3          0
                     changing legal residence
                        %12 Explain deadlines for
                     necessary forms and/or submitting                31              23               24         33
                     ballot
                        %13 Give dates of elections                    0               0               3          0

                        %14 Answer questions about                     0               0               0          0
                     impact of voting on federal tax liability
                        %15 Motivate individuals to vote               5               2               6          0
                        %16 Provide information on
                                                                       2               2               0          0
                     candidates/issues

                      Q.14a Satisfied with amount of time
Your Responsibilities available for performing VAO duties
                       as Voting Assistance Officer
                          %1 Very Satisfied                           19              17               18         13
                          %2 Satisfied                                65              64               52         59
                          %3 Dissatisfied                             15              14               24         28
                          %4 Very Dissatisfied                         2               5                6          0
                      Q.14b Satisfied with Embassy support
Your Responsibilities for the voting program Officer
                       as Voting Assistance
                          %1 Very Satisfied                           36              33               27         37
                          %2 Satisfied                                58              61               64         58
                          %3 Dissatisfied                              6               5                9          5
                          %4 Very Dissatisfied                         0               2                0          0
                      Q.14c Satisfied with department
                       as Voting the voting Officer
Your Responsibilities support forAssistance program
                          %1 Very Satisfied                           52              48               44         59
                          %2 Satisfied                                44              47               53         38
                          %3 Dissatisfied                              4               3                3          3
                          %4 Very Dissatisfied                         0               2                0          0
                      Q.14d Satisfied with quantity of voting
Your Responsibilities materials available
                       as Voting Assistance Officer
                          %1 Very Satisfied                           52              31               47         50
                          %2 Satisfied                                41              61               47         45
                          %3 Dissatisfied                              6               8                6          3
                          %4 Very Dissatisfied                         2               0                0          3


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                                                           State Department Voting Assistance Officers - Percentages

                                                                                    People in District

                                                                                1001 to 10000    10001 to
      Section                           Stem                    0 to 1000 ppl        ppl         20000 ppl   20001+ ppl
                                                                   (N = 55)        (N = 64)       (N = 34)    (N = 39)
                      Q.14e Satisfied with timeliness of
                      distribution of voting materials within
                       as Department of State
Your Responsibilities the Voting Assistance Officer
                          %1 Very Satisfied                          37              30               29         36
                          %2 Satisfied                               56              59               68         56
                          %3 Dissatisfied                             7              11                3          8
                          %4 Very Dissatisfied                        0               0                0          0
                      Q.14f Satisfied with method of
Your Responsibilities requisitioning voting materials
                       as Voting Assistance Officer
                          %1 Very Satisfied                          28              19               26         16
                          %2 Satisfied                               63              70               59         71
                          %3 Dissatisfied                             7              10               12          8
                          %4 Very Dissatisfied                        2               2                3          5
                       as Voting frequent complaints
Your Responsibilities Q.15 Most Assistance Officer

                                                                     35              50               56         59
                         %1 Complicated voting procedures

                          %2 Federal Post Card Application           11              22               21         21
                      (FPCA) difficult to fill out
                          %3 Delayed or no response to the
                                                                     83              64               53         79
                      FPCA
                          %4 FPCA returned because not
                                                                      2               0               9          0
                      accepted by election officials
                          %5 Absentee ballot confusing               15              20               21         15
                          %6 Federal Write-In Absentee
                                                                     15               9               6          3
                      Ballot (FWAB) difficult to use
                          %7 Voting Assistance Guide
                                                                      6               2               6          5
                      difficult to use
                          %8 Residency qualifications/laws
                                                                     26              36               59         62
                      confusing
                          %9 Not enough information on
                                                                      4              16               9          10
                      candidates/issues
                         %10 Difficulty in maintaining
                      current mailing address with local             11              17               3          8
                      election officials
                         %11 Difficult to have FPCA or
                                                                      2               2               3          8
                      ballot notarized


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                                                       State Department Voting Assistance Officers - Percentages

                                                                                  People in District

                                                                              1001 to 10000    10001 to
      Section                        Stem                     0 to 1000 ppl        ppl         20000 ppl   20001+ ppl
                                                                 (N = 55)        (N = 64)       (N = 34)    (N = 39)
                      %12 I did not receive any
                                                                    4               5               6          3
                    complaints
                      %13 None of these                             4               6               0          0
                      Q.16 Three states or territories with
                      most procedural problems to absentee
Your Responsibilities voters at post
                      as Voting Assistance Officer
                         %1 Alabama                                 0               0                0          0
                         %2 Alaska                                  0               0                2          0
                         %3 Arizona                                 2               0                0          0
                         %4 Arkansas                                2               0                0          0
                         %5 California                             12              13               12         13
                         %6 Colorado                                0               5                2          2
                         %7 Connecticut                             0               0                0          0
                         %8 Delaware                                0               0                0          0
                         %9 Florida                                23              16               22         16
                         %10 Georgia                                0               0                2          0
                         %11 Hawaii                                 0               0                0          0
                         %12 Idaho                                  0               0                0          0
                         %13 Illinois                               3               2                4          0
                         %14 Indiana                                0               0                0          0
                         %15 Iowa                                   0               0                0          0
                         %16 Kansas                                 3               0                0          0
                         %17 Kentucky                               0               0                0          0
                         %18 Louisiana                              2               0                2          2
                         %19 Maine                                  2               0                2          0
                         %20 Maryland                               2               0                0          2
                         %21 Massachusetts                          5               2                0          0
                         %22 Michigan                               5               7               12         21
                         %23 Minnesota                              0               2                0          3
                         %24 Mississippi                            0               0                0          0
                         %25 Missouri                               0               0                2          0
                         %26 Montana                                0               0                0          0
                         %27 Nebraska                               0               0                0          0
                         %28 Nevada                                 0               0                2          0
                         %29 New Hampshire                          2               0                0          0
                         %30 New Jersey                             3               2                2          0
                         %31 New Mexico                             0               0                0          0


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                                                     State Department Voting Assistance Officers - Percentages

                                                                               People in District

                                                                           1001 to 10000    10001 to
     Section                        Stem                   0 to 1000 ppl        ppl         20000 ppl   20001+ ppl
                                                              (N = 55)        (N = 64)       (N = 34)    (N = 39)
                        %32 New York                              8              20             10          10
                        %33 North Carolina                        0               0              2           0
                        %34 North Dakota                          0               0              0           0
                        %35 Ohio                                  0               2              4           5
                        %36 Oklahoma                              2               0              0           0
                        %37 Oregon                                0               0              0           0
                        %38 Pennsylvania                          2               5              2           5
                        %39 Rhode Island                          2               0              0           0
                        %40 South Carolina                        0               0              0           0
                        %41 South Dakota                          0               0              0           0
                        %42 Tennessee                             2               0              0           0
                        %43 Texas                                 3               9              2          13
                        %44 Utah                                  2               0              0           0
                        %45 Vermont                               0               0              0           0
                        %46 Virginia                              8               9              6           2
                        %47 Washington                            2               2              0           0
                        %48 West Virginia                         0               0              0           0
                        %49 Wisconsin                             3               2              4           0
                        %50 Wyoming                               0               0              0           2
                        %51 Guam                                  0               0              2           0
                        %52 Puerto Rico                           0               0              0           2
                        %53 Washington, D.C.                      2               4              0           3
                        %54 Virgin Islands                        0               0              0           0
                    Q.17a Assisted voter with
                    sending/receiving fax of
Electronic Transmission of Election Materials FPCA
                        %1 YES, helped send materials           59              53               61         72
                        %2 YES, helped receive materials
                                                                 0               0               0          0
                    [NOTE: prefill "NA"]
                        %3 NO                                   41              47               39         28
                    Q.17b Assisted voter with
                    sending/receiving fax of blank
                    absentee ballot
Electronic Transmission of Election Materials
                        %1 YES, helped send materials
                                                                 0               0               0          0
                    [NOTE: prefill "NA"]

                                                                32              18               8          28
                       %2 YES, helped receive materials
                       %3 NO                                    68              82               92         72


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                                                       State Department Voting Assistance Officers - Percentages

                                                                                 People in District

                                                                             1001 to 10000    10001 to
      Section                         Stem                   0 to 1000 ppl        ppl         20000 ppl   20001+ ppl
                                                                (N = 55)        (N = 64)       (N = 34)    (N = 39)

                    Q.17c Assisted voter with
                    sending/receiving fax of
Electronic Transmission of Election Materials voted ballot
                        %1 YES, helped send materials             50              36               39         57
                        %2 YES, helped receive materials
                                                                   0               0               0          0
                    [NOTE: prefill "NA"]
                        %3 NO                                     50              64               61         43
                    Q.17d Assisted voter with
                    sending/receiving fax of other voting
                    materials
Electronic Transmission of Election Materials
                        %1 YES, helped send materials             19               9               23         36

                                                                   4               4               3          6
                       %2 YES, helped receive materials
                       %3 NO                                      77              87               73         58
                    Q.18a Received the Voting Assistance
                    Guide
Voting Assistance Guide 2004-05
                       %1 Yes                                     95              91               97         97
                       %2 No                                       5               9                3          3
                    Q.18b Month/year received the Voting
                    Assistance Guide 2004-05
Voting Assistance Guide
                       %1 January 2004                            10               5               24         25
                       %2 February 2004                           16              16               18         14
                       %3 March 2004                              14               9                9         11
                       %4 April 2004                               8               9                9          8
                       %5 May 2004                                 8               5                0          3
                       %6 June 2004                                2               3                6         11
                       %7 July 2004                                6               2                0          0
                       %8 August 2004                              2               0                3          0
                       %9 September 2004                           0               0                0          6
                       %10 Do not recall                          34              52               30         22
                    Q.19 Usefulness of the Voting
                    Assistance Guide 2004-05 in
                    performing VAO duties
Voting Assistance Guide
                       %1 Very Useful                             86              79               85         84
                       %2 Useful                                   8              14               15         16
                       %3 Somewhat Useful                          4               7                0          0
                       %4 Not Useful at All                        2               0                0          0


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                                                         State Department Voting Assistance Officers - Percentages

                                                                                 People in District

                                                                             1001 to 10000    10001 to
     Section                         Stem                    0 to 1000 ppl        ppl         20000 ppl   20001+ ppl
                                                                (N = 55)        (N = 64)       (N = 34)    (N = 39)
                    Q.20 What you liked about Voting
                    Assistance Guide 2004-05
Voting Assistance Guide
                       %1 State-by-state information on
                                                                  98              91             100         100
                    registering and voting absentee
                       %2 Dates of elections and
                                                                  66              52               67         76
                    deadlines
                       %3 Information on how to fill out
                    the Federal Post Card Application             58              57               76         92
                    (FPCA)
                       %4 Mailing addresses for FPCA or
                                                                  92              86               85         95
                    ballot
                       %5 Information on electronically
                    transmitting (faxing) the FPCA or             66              52               64         73
                    voted ballot

                                                                  32              29               33         46
                        %6 The overall layout and design
                        %7 Other                                   2               0               3          3
                        %8 None of the above                       0               2               0          0
                     Q.21 Received the Voting Information
                     News newsletter
Voting Information News Newsletter
                        %1 Yes, electronically                    69              64               76         90
                        %2 Yes, hard copy                          4               3                0          0
                        %3 Yes, both electronically and
                                                                   6               9               3          3
                     hard copy
                        %4 No                                     22              23               21         8
                     Q.22 Ways used Voting Information
                     News newsletter
Voting Information News Newsletter
                        %1 Forward it by e-mail                   42              52               41         57
                        %2 Photocopy the whole
                                                                  14              15               19         6
                     newsletter and distribute it
                        %3 Extract selected information
                                                                  70              50               59         69
                     and distribute it
                        %4 Keep it for reference                  84              83               89         91
                        %5 Other                                   2               0                7          0
                     Q.23 Overall usefulness of Voting
                     Information News in carrying out
                     current VAO duties
Voting Information News Newsletter


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May 2, 2005
                                                                    2004 Post Election Survey Results
                                                        State Department Voting Assistance Officers - Percentages

                                                                                   People in District

                                                                               1001 to 10000    10001 to
      Section                         Stem                     0 to 1000 ppl        ppl         20000 ppl   20001+ ppl
                                                                  (N = 55)        (N = 64)       (N = 34)    (N = 39)
                         %1 Very Useful                              49              29             33          50
                         %2 Useful                                   37              45             48          31
                         %3 Somewhat Useful                          14              27             19          17
                         %4 Not Useful at All                         0               0              0           3
                     Q.24 What liked about Voting
                     Information News newsletter
Voting Information News Newsletter

                                                                    19              10               11         17
                        %1 The overall layout and design
                        %2 The information it contains              84              76               85         89
                        %3 Easy to use                              30              24               33         25

                                                                    26              27               30         33
                         %4 Frequency of the newsletter
                         %5 Timeliness of the information in
                                                                    49              41               59         44
                     the newsletter
                         %6 “To Do” Checklist                       53              49               56         58
                         %7 Other                                    2               0                0          0
                         %8 None of the above                        2               6                4          3
                     Q.25a Used the FVAP web site
                     personally
Federal Voting Assistance Program Web Site
                         %1 Yes                                     85              89               85         97
                         %2 No                                      15              11               15          3
                     Q.25b Total times used the FVAP site
                     in '04
Federal Voting Assistance Program Web Site
                         %1 Everyday                                 9              12               10         29
                         %2 At least once a week but not
                                                                    53              47               55         53
                     everyday
                         %3 At least once a month but not
                                                                    32              30               21         11
                     every week
                         %4 At least once in 2004 but not
                                                                     6              11               14         8
                     every month

                     Q.26 Program used the
Federal Voting Assistance Reasons Web Site FVAP web site
                        %1 To access the online Voting
                                                                    72              75               79         79
                     Assistance Guide
                        %2 To access Voting Information
                                                                    34              19               41         21
                     News newsletters




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                                                         State Department Voting Assistance Officers - Percentages

                                                                                    People in District

                                                                                1001 to 10000    10001 to
      Section                          Stem                     0 to 1000 ppl        ppl         20000 ppl   20001+ ppl
                                                                   (N = 55)        (N = 64)       (N = 34)    (N = 39)
                        %3 To access other FVAP
                                                                     40              21               34         39
                     publications

                                                                     53              35               62         55
                         %4 To access the Voting Calendar

                         %5 To access the online Federal             57              44               55         63
                     Post Card Application (FPCA)
                         %6 To link to other election-related
                                                                     66              51               55         66
                     websites
                         %7 To obtain Voting Assistance
                                                                     11              12               7          13
                     Officer training
                         %8 To find a U.S.
                                                                     19              23               17         18
                     Representative/Senator
                         %9 To obtain toll-free telephone
                                                                     34              37               24         42
                     numbers
                         %10 To e-mail FVAP                          15              14               14         16
                         %11 To obtain information for your
                                                                      0               0               0          0
                     own publications
                     Q.27 Satisfaction with the FVAP web
                     site
Federal Voting Assistance Program Web Site
                         %1 Very Satisfied                           34              46               34         39
                         %2 Satisfied                                57              52               55         50
                         %3 Dissatisfied                              6               2               10         11
                         %4 Very Dissatisfied                         2               0                0          0
                     Q.28 Program Web Site
Federal Voting Assistance Why not used FVAP web site
                         %1 I did not know about it                  29              25               20         0

                                                                      0               0               0          0
                        %2 I did not know what it was for
                        %3 I knew about it, but did not
                                                                      0               0               0          0
                     know the web site address
                        %4 I got all the information I
                                                                     71              25               60        100
                     needed from other sources
                        %5 I did not think that it would be
                                                                      0               0               0         100
                     useful
                        %6 Other                                      0              50               20         0
                     Q.29 Used or referred anyone to the
                     VIC
Voting Information Center


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                                                        State Department Voting Assistance Officers - Percentages

                                                                                  People in District

                                                                              1001 to 10000    10001 to
     Section                         Stem                     0 to 1000 ppl        ppl         20000 ppl   20001+ ppl
                                                                 (N = 55)        (N = 64)       (N = 34)    (N = 39)
                         %1 Yes                                     10               7             24          36
                         %2 No                                      90              93             76          64
                     Q.30 Why used or referred anyone to
                     the VIC
Voting Information Center
                         %1 Election information and
                                                                   50              60              63          57
                     election dates
Voting Information Center
                         %2
Voting Information Center Messages from incumbents                 33              20              25          21
                         %3
Voting Information Center Messages from candidates                 17              20              13          14
                         %4 Contacting Service/Does Chief
                                                                    0              40              13          57
                     Voting
Voting Information Center Action Officer
                         %5 Contacting elected
                                                                    0               0              38          29
                     representative(s)
Voting Information Center
                         %6
Voting Information Center Contacting election officials            83              20              88          57
                     Q.31 Satisfaction with assistance
                     received from the VIC
Voting Information Center
                         %1 Very Satisfied                         0               50              33          27
                         %2 Satisfied                             100              50              67          64
                         %3 Dissatisfied                           0                0               0           9
                         %4 Very Dissatisfied                      0                0               0           0
                     Q.32 Why not used or referred anyone
                     to the
Voting Information Center VIC

                       %1 I got all the voting assistance I        57              45              36          67
                    needed from other sources
                       %2 No one needed it or asked to
                                                                   59              43              50          48
                    be referred
                       %3 I did not know about it                  32              34              55          29
                       %4 Other                                     3               2               5           0

                  Q.33 Used or referred someone to the
                  FVAP toll-free ombudsman tel service
Toll-Free Ombudsman Telephone Service
                     %1 Yes                                        15              13              31          53
                     %2 No                                         85              87              69          47

                  Q.34 Satisfaction received from the
                  FVAP toll-free ombudsman tel service
Toll-Free Ombudsman Telephone Service
                     %1 Very Satisfied                             14              33              20          17


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                                                         State Department Voting Assistance Officers - Percentages

                                                                                   People in District

                                                                               1001 to 10000    10001 to
      Section                          Stem                    0 to 1000 ppl        ppl         20000 ppl   20001+ ppl
                                                                  (N = 55)        (N = 64)       (N = 34)    (N = 39)
                         %2 Satisfied                                71              50             80          75
                         %3 Dissatisfied                             14               0              0           8
                         %4 Very Dissatisfied                         0              17              0           0
                  Q.35 Why not used or referred anyone
                  to the FVAP toll-free ombudsman tel
                  service
Toll-Free Ombudsman Telephone Service

                        %1 I got all the voting assistance I        40              27              37          73
                    needed from other sources
                        %2 No one needed it or asked to
                                                                    58              46              53          67
                    be referred
                        %3 I did not know about it                  33              32              37          13
                        %4 Other                                     8              10               0           7
                    Q.36a Usefulness of info from Voting
                    News Releases
Other Sources of Voting Information
                        %1 Very Useful                              33              26              24          31
                        %2 Useful                                   58              51              55          53
                        %3 Somewhat Useful                           6              21              21          14
                        %4 Not Useful at All                         4               2               0           3
                        %5 Did not use                              4               11              3           5
                    Q.36b Usefulness of info from
                    motivational posters
Other Sources of Voting Information
                        %1 Very Useful                              14              15              13          13
                        %2 Useful                                   20              31              31          36
                        %3 Somewhat Useful                          50              36              50          38
                        %4 Not Useful at All                        16              18               6          13
                        %5 Did not use                              0               0               0           0
                    Q.36c Usefulness of info from The
                    Voting Information Election Calendar
                    poster
Other Sources of Voting Information
                        %1 Very Useful                              25              21              23          20
                        %2 Useful                                   39              40              38          40
                        %3 Somewhat Useful                          31              30              31          34
                        %4 Not Useful at All                         6               9               8           6
                        %5 Did not use                              0               0               0           0




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                                                      State Department Voting Assistance Officers - Percentages

                                                                                People in District

                                                                            1001 to 10000    10001 to
     Section                        Stem                    0 to 1000 ppl        ppl         20000 ppl   20001+ ppl
                                                               (N = 55)        (N = 64)       (N = 34)    (N = 39)
                    Q.36d Usefulness of info from How To
                    Do It! Absentee Voting Frequently
                    Asked Questions
Other Sources of Voting Information
                        %1 Very Useful                           39              40              31          42
                        %2 Useful                                43              40              38          29
                        %3 Somewhat Useful                       17              19              31          26
                        %4 Not Useful at All                      0               2               0           3
                        %5 Did not use                           0               0               0           0
                    Q.36e Usefulness of info from public
                    service ad campaign
Other Sources of Voting Information
                        %1 Very Useful                           13               3              23          15
                        %2 Useful                                47              50              27          26
                        %3 Somewhat Useful                       27              24              45          44
                        %4 Not Useful at All                     13              24               5          15
                        %5 Did not use                           0               0               0           0
                    Q.37a Received enough Voting
                    Assistance Guides 2004-05
Other Sources of Voting Information
                        %1 Yes                                   94              89              79          89
                        %2 No                                     6              11              21          11
                    Q.37b Received enough Federal Post
                    Card Applications
Other Sources of Voting Information
                        %1 Yes                                   89              92             100          87
                        %2 No                                    11               8              0           13
                    Q.37c Received enough Federal Write-
                    in Absentee Ballots
Other Sources of Voting Information
                        %1 Yes                                   93              82              97         100
                        %2 No                                     7              18               3          0

                    Q.37d Received enough Voting
                    Information Election Calendar posters
Other Sources of Voting Information
                        %1 Yes                                   80              77              82          97
                        %2 No                                    20              23              18           3
                    Q.37e Received enough motivational
                    posters
Other Sources of Voting Information
                        %1 Yes                                   79              79              82         100
                        %2 No                                    21              21              18          0




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     Section                   Stem

               Response rate
                  Complete
                  Undeliverable
                  Percent undeliverable
                  Head count
                  Net issued
                  Total response rate
About You      Q.01 Country stationed on 11/02/04
                  %1 Germany
                  %2 Japan
                  %3 South Korea
                  %4 USA
                  %5 Peru
                  %6 France
                  %7 Poland
                  %8 Italy
                  %9 United Kingdom
                  %10 New Zealand
                  %11 Macedonia
                  %12 Puerto Rico
                  %13 Dominican Republic
                  %14 Israel
                  %15 Egypt
                  %16 Iraq
                  %17 Spain
                  %18 Iceland
                  %19 China
                  %20 Cuba
                  %21 Guatemala
                  %22 Australia
                  %23 Canada
                  %24 Turkey
                  %25 Kenya
                  %26 Mexico
                  %27 Belgium
                  %28 Mali
                  %29 Netherlands


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     Section                   Stem

                  %30 Norway
                  %31 Oman
                  %32 Portugal
                  %33 Saudi Arabia
                  %34 Serbia & Montenegro
                  %35 Sri-Lanka
                  %36 Bahrain
                  %37 Czech Republic
                  %38 Pakistan
                  %39 Thailand
                  %40 United Arab Emirates
                  %41 Bolivia
                  %42 Brazil
                  %43 Greece
                  %44 Honduras
                  %45 Ireland
                  %46 Malta
                  %47 Russia
                  %48 Samoa
                  %49 Burma
                  %50 Ecuador
                  %51 Finland
                  %52 Grenada
                  %53 Romania
                  %54 Sierra Leone
                  %55 Switzerland
                  %56 Taiwan
                  %57 Yemen
                  %58 Zambia
                  %59 Slovenia
                  %60 Other
About You      Q.02 Time stationed at location
                  %1 Less than 6 months
                  %2 6 months to less than 1 year
                  %3 1 year to less than 2 years
                  %4 2 years to less than 3 years
                  %5 3 years or more


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      Section                          Stem

About You             Q.03 Age on 11/02/04
                         %1 Under 24 years old
                         %2 25 to 29 years old
                         %3 30 to 34 years old
                         %4 35 to 44 years old
                         %5 45 years old & above
                      Q.04 Length of time a VAO in current
About You             assignment
                         %1 Less than 3 months
                         %2 3 to 6 months
                         %3 6 to 12 months
                         %4 1 year or more
                      Q.05 Served as a VAO before current
About You             VAO assignment
                         %1 Yes, once before
                         %2 Yes, more than once before
                         %3 No
About You             Q.06 Total time served as a VAO
                         %1 Less than 6 months
                         %2 6 months to less than 1 year
                         %3 1 year to less than 2 years
                         %4 2 years to less than 3 years
                         %5 3 years or more
                      Q.07 # U.S. citizens resided in
Your Responsibilities consular district as of 11/02/04
                      as Voting Assistance Officer
                         %1 1 to 1000 people
                         %2 1001 to 10,000 people
                         %3 10,001 to 20,000 people
                         %4 more than 20,000 people
                      Q.08a Usefulness of FVAP onsite
                      VAO training workshop in preparing
Your Responsibilities for VAO duties
                       as Voting Assistance Officer
                          %1 Very Useful
                          %2 Useful
                          %3 Somewhat Useful
                          %4 Not Useful at All
                          %5 Did not receive this training


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      Section                          Stem

                      Q.08b Usefulness of FVAP online/CD
                      ROM VAO training in preparing for
Your Responsibilities VAO duties
                      as Voting Assistance Officer
                         %1 Very Useful
                         %2 Useful
                         %3 Somewhat Useful
                         %4 Not Useful at All
                         %5 Did not receive this training
                      Q.08c Usefulness of other
                      workshop/seminar(s) in preparing for
Your Responsibilities VAO duties
                      as Voting Assistance Officer
                         %1 Very Useful
                         %2 Useful
                         %3 Somewhat Useful
                         %4 Not Useful at All
                         %5 Did not receive this training

                      Q.08d Usefulness of classroom
                       as Voting in preparing for VAO
Your Responsibilities instruction Assistance Officer duties
                          %1 Very Useful
                          %2 Useful
                          %3 Somewhat Useful
                          %4 Not Useful at All
                          %5 Did not receive this training

                      Q.08e Usefulness of informal briefings
Your Responsibilities in preparing for VAO duties
                       as Voting Assistance Officer
                          %1 Very Useful
                          %2 Useful
                          %3 Somewhat Useful
                          %4 Not Useful at All
                          %5 Did not receive this training
                      Q.08f Usefulness of materials left by
                      previous VAO in preparing for VAO
Your Responsibilities duties
                      as Voting Assistance Officer
                         %1 Very Useful
                         %2 Useful


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      Section                         Stem

                        %3 Somewhat Useful
                        %4 Not Useful at All
                        %5 Did not receive this training
                      Q.08g Usefulness of instructions from
                      Department of State in preparing for
Your Responsibilities VAO duties
                      as Voting Assistance Officer
                         %1 Very Useful
                         %2 Useful
                         %3 Somewhat Useful
                         %4 Not Useful at All
                         %5 Did not receive this training
                      Q.09 # People I/my staff provided with
Your Responsibilities voting assistance
                      as Voting Assistance Officer
                         %1 None
                         %2 1 to 100
                         %3 101 to 500
                         %4 501 to 1000
                         %5 1001 to 2000
                         %6 2001 or more
                      Q.10 # People I/my staff provided with
Your Responsibilities FWABs Assistance Officer
                      as Voting
                         %1 None
                         %2 1 to 50
                         %3 51 to 100
                         %4 101 to 200
                         %5 201 to 500
                         %6 501 or more
                      Q.11 # Hours/wk I or my staff spent on
Your Responsibilities VAO voting activities Officer
                      as Voting Assistance
                         %1 10 hours or less
                         %2 11 to 20 hours
                         %3 21 to 30 hours
                         %4 31 to 40 hours
                         %5 41 or more hours
                      Q.12 Activities done during current
Your Responsibilities VAO assignment
                      as Voting Assistance Officer




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                                                          State Department Voting Assistance Officers - Percentages




      Section                          Stem



                        %1 Conducted workshops/briefings
                        %2 Distributed Federal Post Card
                      Applications (FPCAs)
                         %3 Regularly reported on voting
                      activities to your Department's Chief
                      Voting Officer
                         %4 Answered overseas citizens’
                      voting questions
                         %5 Displayed voting information
                      materials
                         %6 Involved overseas citizen
                      organizations in voting program

                          %7 Regularly reported on voting
                      activities to senior embassy officials
                      Q.13 Provide Federal Post Card
Your Responsibilities Application (FPCA) Officer
                       as Voting Assistance
                          %1 Provide Federal Post Card
                      Application (FPCA)
                          %2 Help fill out FPCA
                          %3 Provide Federal Write-In
                      Absentee Ballot (FWAB)
                          %4 Help fill out FWAB
                          %5 Act as a notary/witness to
                      FPCA and/or ballot
                          %6 Electronically transmit or
                      receive (fax) election materials
                          %7 Help determine voting
                      jurisdiction
                          %8 Provide address of local
                      election official
                          %9 Explain specifics of state voting
                      procedures
                          %10 Determine need to register or
                      how to register




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      Section                          Stem

                        %11 Provide information on
                     changing legal residence
                        %12 Explain deadlines for
                     necessary forms and/or submitting
                     ballot
                        %13 Give dates of elections

                        %14 Answer questions about
                     impact of voting on federal tax liability
                        %15 Motivate individuals to vote
                        %16 Provide information on
                     candidates/issues

                      Q.14a Satisfied with amount of time
Your Responsibilities available for performing VAO duties
                       as Voting Assistance Officer
                          %1 Very Satisfied
                          %2 Satisfied
                          %3 Dissatisfied
                          %4 Very Dissatisfied
                      Q.14b Satisfied with Embassy support
Your Responsibilities for the voting program Officer
                       as Voting Assistance
                          %1 Very Satisfied
                          %2 Satisfied
                          %3 Dissatisfied
                          %4 Very Dissatisfied
                      Q.14c Satisfied with department
                       as Voting the voting Officer
Your Responsibilities support forAssistance program
                          %1 Very Satisfied
                          %2 Satisfied
                          %3 Dissatisfied
                          %4 Very Dissatisfied
                      Q.14d Satisfied with quantity of voting
Your Responsibilities materials available
                       as Voting Assistance Officer
                          %1 Very Satisfied
                          %2 Satisfied
                          %3 Dissatisfied
                          %4 Very Dissatisfied


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                                                           State Department Voting Assistance Officers - Percentages




      Section                           Stem

                      Q.14e Satisfied with timeliness of
                      distribution of voting materials within
                       as Department of State
Your Responsibilities the Voting Assistance Officer
                          %1 Very Satisfied
                          %2 Satisfied
                          %3 Dissatisfied
                          %4 Very Dissatisfied
                      Q.14f Satisfied with method of
Your Responsibilities requisitioning voting materials
                       as Voting Assistance Officer
                          %1 Very Satisfied
                          %2 Satisfied
                          %3 Dissatisfied
                          %4 Very Dissatisfied
                       as Voting frequent complaints
Your Responsibilities Q.15 Most Assistance Officer

                         %1 Complicated voting procedures

                          %2 Federal Post Card Application
                      (FPCA) difficult to fill out
                          %3 Delayed or no response to the
                      FPCA
                          %4 FPCA returned because not
                      accepted by election officials
                          %5 Absentee ballot confusing
                          %6 Federal Write-In Absentee
                      Ballot (FWAB) difficult to use
                          %7 Voting Assistance Guide
                      difficult to use
                          %8 Residency qualifications/laws
                      confusing
                          %9 Not enough information on
                      candidates/issues
                         %10 Difficulty in maintaining
                      current mailing address with local
                      election officials
                         %11 Difficult to have FPCA or
                      ballot notarized


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                                                       State Department Voting Assistance Officers - Percentages




      Section                        Stem

                      %12 I did not receive any
                    complaints
                      %13 None of these
                      Q.16 Three states or territories with
                      most procedural problems to absentee
Your Responsibilities voters at post
                      as Voting Assistance Officer
                         %1 Alabama
                         %2 Alaska
                         %3 Arizona
                         %4 Arkansas
                         %5 California
                         %6 Colorado
                         %7 Connecticut
                         %8 Delaware
                         %9 Florida
                         %10 Georgia
                         %11 Hawaii
                         %12 Idaho
                         %13 Illinois
                         %14 Indiana
                         %15 Iowa
                         %16 Kansas
                         %17 Kentucky
                         %18 Louisiana
                         %19 Maine
                         %20 Maryland
                         %21 Massachusetts
                         %22 Michigan
                         %23 Minnesota
                         %24 Mississippi
                         %25 Missouri
                         %26 Montana
                         %27 Nebraska
                         %28 Nevada
                         %29 New Hampshire
                         %30 New Jersey
                         %31 New Mexico


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     Section                        Stem

                        %32 New York
                        %33 North Carolina
                        %34 North Dakota
                        %35 Ohio
                        %36 Oklahoma
                        %37 Oregon
                        %38 Pennsylvania
                        %39 Rhode Island
                        %40 South Carolina
                        %41 South Dakota
                        %42 Tennessee
                        %43 Texas
                        %44 Utah
                        %45 Vermont
                        %46 Virginia
                        %47 Washington
                        %48 West Virginia
                        %49 Wisconsin
                        %50 Wyoming
                        %51 Guam
                        %52 Puerto Rico
                        %53 Washington, D.C.
                        %54 Virgin Islands
                    Q.17a Assisted voter with
                    sending/receiving fax of
Electronic Transmission of Election Materials FPCA
                        %1 YES, helped send materials
                        %2 YES, helped receive materials
                    [NOTE: prefill "NA"]
                        %3 NO
                    Q.17b Assisted voter with
                    sending/receiving fax of blank
                    absentee ballot
Electronic Transmission of Election Materials
                        %1 YES, helped send materials
                    [NOTE: prefill "NA"]

                       %2 YES, helped receive materials
                       %3 NO


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      Section                         Stem



                    Q.17c Assisted voter with
                    sending/receiving fax of
Electronic Transmission of Election Materials voted ballot
                        %1 YES, helped send materials
                        %2 YES, helped receive materials
                    [NOTE: prefill "NA"]
                        %3 NO
                    Q.17d Assisted voter with
                    sending/receiving fax of other voting
                    materials
Electronic Transmission of Election Materials
                        %1 YES, helped send materials

                       %2 YES, helped receive materials
                       %3 NO
                    Q.18a Received the Voting Assistance
                    Guide
Voting Assistance Guide 2004-05
                       %1 Yes
                       %2 No
                    Q.18b Month/year received the Voting
                    Assistance Guide 2004-05
Voting Assistance Guide
                       %1 January 2004
                       %2 February 2004
                       %3 March 2004
                       %4 April 2004
                       %5 May 2004
                       %6 June 2004
                       %7 July 2004
                       %8 August 2004
                       %9 September 2004
                       %10 Do not recall
                    Q.19 Usefulness of the Voting
                    Assistance Guide 2004-05 in
                    performing VAO duties
Voting Assistance Guide
                       %1 Very Useful
                       %2 Useful
                       %3 Somewhat Useful
                       %4 Not Useful at All


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                                                         State Department Voting Assistance Officers - Percentages




     Section                         Stem

                    Q.20 What you liked about Voting
                    Assistance Guide 2004-05
Voting Assistance Guide
                       %1 State-by-state information on
                    registering and voting absentee
                       %2 Dates of elections and
                    deadlines
                       %3 Information on how to fill out
                    the Federal Post Card Application
                    (FPCA)
                       %4 Mailing addresses for FPCA or
                    ballot
                       %5 Information on electronically
                    transmitting (faxing) the FPCA or
                    voted ballot

                        %6 The overall layout and design
                        %7 Other
                        %8 None of the above
                     Q.21 Received the Voting Information
                     News newsletter
Voting Information News Newsletter
                        %1 Yes, electronically
                        %2 Yes, hard copy
                        %3 Yes, both electronically and
                     hard copy
                        %4 No
                     Q.22 Ways used Voting Information
                     News newsletter
Voting Information News Newsletter
                        %1 Forward it by e-mail
                        %2 Photocopy the whole
                     newsletter and distribute it
                        %3 Extract selected information
                     and distribute it
                        %4 Keep it for reference
                        %5 Other
                     Q.23 Overall usefulness of Voting
                     Information News in carrying out
                     current VAO duties
Voting Information News Newsletter


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                                                        State Department Voting Assistance Officers - Percentages




      Section                         Stem

                         %1 Very Useful
                         %2 Useful
                         %3 Somewhat Useful
                         %4 Not Useful at All
                     Q.24 What liked about Voting
                     Information News newsletter
Voting Information News Newsletter

                        %1 The overall layout and design
                        %2 The information it contains
                        %3 Easy to use

                         %4 Frequency of the newsletter
                         %5 Timeliness of the information in
                     the newsletter
                         %6 “To Do” Checklist
                         %7 Other
                         %8 None of the above
                     Q.25a Used the FVAP web site
                     personally
Federal Voting Assistance Program Web Site
                         %1 Yes
                         %2 No
                     Q.25b Total times used the FVAP site
                     in '04
Federal Voting Assistance Program Web Site
                         %1 Everyday
                         %2 At least once a week but not
                     everyday
                         %3 At least once a month but not
                     every week
                         %4 At least once in 2004 but not
                     every month

                     Q.26 Program used the
Federal Voting Assistance Reasons Web Site FVAP web site
                        %1 To access the online Voting
                     Assistance Guide
                        %2 To access Voting Information
                     News newsletters




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      Section                          Stem

                        %3 To access other FVAP
                     publications

                         %4 To access the Voting Calendar

                         %5 To access the online Federal
                     Post Card Application (FPCA)
                         %6 To link to other election-related
                     websites
                         %7 To obtain Voting Assistance
                     Officer training
                         %8 To find a U.S.
                     Representative/Senator
                         %9 To obtain toll-free telephone
                     numbers
                         %10 To e-mail FVAP
                         %11 To obtain information for your
                     own publications
                     Q.27 Satisfaction with the FVAP web
                     site
Federal Voting Assistance Program Web Site
                         %1 Very Satisfied
                         %2 Satisfied
                         %3 Dissatisfied
                         %4 Very Dissatisfied
                     Q.28 Program Web Site
Federal Voting Assistance Why not used FVAP web site
                         %1 I did not know about it

                        %2 I did not know what it was for
                        %3 I knew about it, but did not
                     know the web site address
                        %4 I got all the information I
                     needed from other sources
                        %5 I did not think that it would be
                     useful
                        %6 Other
                     Q.29 Used or referred anyone to the
                     VIC
Voting Information Center


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     Section                         Stem

                         %1 Yes
                         %2 No
                     Q.30 Why used or referred anyone to
                     the VIC
Voting Information Center
                         %1 Election information and
                     election dates
Voting Information Center
                         %2
Voting Information Center Messages from incumbents
                         %3
Voting Information Center Messages from candidates
                         %4 Contacting Service/Does Chief
                     Voting
Voting Information Center Action Officer
                         %5 Contacting elected
                     representative(s)
Voting Information Center
                         %6
Voting Information Center Contacting election officials
                     Q.31 Satisfaction with assistance
                     received from the VIC
Voting Information Center
                         %1 Very Satisfied
                         %2 Satisfied
                         %3 Dissatisfied
                         %4 Very Dissatisfied
                     Q.32 Why not used or referred anyone
                     to the
Voting Information Center VIC

                       %1 I got all the voting assistance I
                    needed from other sources
                       %2 No one needed it or asked to
                    be referred
                       %3 I did not know about it
                       %4 Other

                  Q.33 Used or referred someone to the
                  FVAP toll-free ombudsman tel service
Toll-Free Ombudsman Telephone Service
                     %1 Yes
                     %2 No

                  Q.34 Satisfaction received from the
                  FVAP toll-free ombudsman tel service
Toll-Free Ombudsman Telephone Service
                     %1 Very Satisfied


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      Section                          Stem

                         %2 Satisfied
                         %3 Dissatisfied
                         %4 Very Dissatisfied
                  Q.35 Why not used or referred anyone
                  to the FVAP toll-free ombudsman tel
                  service
Toll-Free Ombudsman Telephone Service

                        %1 I got all the voting assistance I
                    needed from other sources
                        %2 No one needed it or asked to
                    be referred
                        %3 I did not know about it
                        %4 Other
                    Q.36a Usefulness of info from Voting
                    News Releases
Other Sources of Voting Information
                        %1 Very Useful
                        %2 Useful
                        %3 Somewhat Useful
                        %4 Not Useful at All
                        %5 Did not use
                    Q.36b Usefulness of info from
                    motivational posters
Other Sources of Voting Information
                        %1 Very Useful
                        %2 Useful
                        %3 Somewhat Useful
                        %4 Not Useful at All
                        %5 Did not use
                    Q.36c Usefulness of info from The
                    Voting Information Election Calendar
                    poster
Other Sources of Voting Information
                        %1 Very Useful
                        %2 Useful
                        %3 Somewhat Useful
                        %4 Not Useful at All
                        %5 Did not use




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     Section                        Stem

                    Q.36d Usefulness of info from How To
                    Do It! Absentee Voting Frequently
                    Asked Questions
Other Sources of Voting Information
                        %1 Very Useful
                        %2 Useful
                        %3 Somewhat Useful
                        %4 Not Useful at All
                        %5 Did not use
                    Q.36e Usefulness of info from public
                    service ad campaign
Other Sources of Voting Information
                        %1 Very Useful
                        %2 Useful
                        %3 Somewhat Useful
                        %4 Not Useful at All
                        %5 Did not use
                    Q.37a Received enough Voting
                    Assistance Guides 2004-05
Other Sources of Voting Information
                        %1 Yes
                        %2 No
                    Q.37b Received enough Federal Post
                    Card Applications
Other Sources of Voting Information
                        %1 Yes
                        %2 No
                    Q.37c Received enough Federal Write-
                    in Absentee Ballots
Other Sources of Voting Information
                        %1 Yes
                        %2 No

                    Q.37d Received enough Voting
                    Information Election Calendar posters
Other Sources of Voting Information
                        %1 Yes
                        %2 No
                    Q.37e Received enough motivational
                    posters
Other Sources of Voting Information
                        %1 Yes
                        %2 No




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     Section                   Stem

               Response rate
                  Complete
                  Undeliverable
                  Percent undeliverable
                  Head count
                  Net issued
                  Total response rate
About You      Q.01 Country stationed on 11/02/04
                  %1 Germany
                  %2 Japan
                  %3 South Korea
                  %4 USA
                  %5 Peru
                  %6 France
                  %7 Poland
                  %8 Italy
                  %9 United Kingdom
                  %10 New Zealand
                  %11 Macedonia
                  %12 Puerto Rico
                  %13 Dominican Republic
                  %14 Israel
                  %15 Egypt
                  %16 Iraq
                  %17 Spain
                  %18 Iceland
                  %19 China
                  %20 Cuba
                  %21 Guatemala
                  %22 Australia
                  %23 Canada
                  %24 Turkey
                  %25 Kenya
                  %26 Mexico
                  %27 Belgium
                  %28 Mali
                  %29 Netherlands


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     Section                   Stem

                  %30 Norway
                  %31 Oman
                  %32 Portugal
                  %33 Saudi Arabia
                  %34 Serbia & Montenegro
                  %35 Sri-Lanka
                  %36 Bahrain
                  %37 Czech Republic
                  %38 Pakistan
                  %39 Thailand
                  %40 United Arab Emirates
                  %41 Bolivia
                  %42 Brazil
                  %43 Greece
                  %44 Honduras
                  %45 Ireland
                  %46 Malta
                  %47 Russia
                  %48 Samoa
                  %49 Burma
                  %50 Ecuador
                  %51 Finland
                  %52 Grenada
                  %53 Romania
                  %54 Sierra Leone
                  %55 Switzerland
                  %56 Taiwan
                  %57 Yemen
                  %58 Zambia
                  %59 Slovenia
                  %60 Other
About You      Q.02 Time stationed at location
                  %1 Less than 6 months
                  %2 6 months to less than 1 year
                  %3 1 year to less than 2 years
                  %4 2 years to less than 3 years
                  %5 3 years or more


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      Section                          Stem

About You             Q.03 Age on 11/02/04
                         %1 Under 24 years old
                         %2 25 to 29 years old
                         %3 30 to 34 years old
                         %4 35 to 44 years old
                         %5 45 years old & above
                      Q.04 Length of time a VAO in current
About You             assignment
                         %1 Less than 3 months
                         %2 3 to 6 months
                         %3 6 to 12 months
                         %4 1 year or more
                      Q.05 Served as a VAO before current
About You             VAO assignment
                         %1 Yes, once before
                         %2 Yes, more than once before
                         %3 No
About You             Q.06 Total time served as a VAO
                         %1 Less than 6 months
                         %2 6 months to less than 1 year
                         %3 1 year to less than 2 years
                         %4 2 years to less than 3 years
                         %5 3 years or more
                      Q.07 # U.S. citizens resided in
Your Responsibilities consular district as of 11/02/04
                      as Voting Assistance Officer
                         %1 1 to 1000 people
                         %2 1001 to 10,000 people
                         %3 10,001 to 20,000 people
                         %4 more than 20,000 people
                      Q.08a Usefulness of FVAP onsite
                      VAO training workshop in preparing
Your Responsibilities for VAO duties
                       as Voting Assistance Officer
                          %1 Very Useful
                          %2 Useful
                          %3 Somewhat Useful
                          %4 Not Useful at All
                          %5 Did not receive this training


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      Section                          Stem

                      Q.08b Usefulness of FVAP online/CD
                      ROM VAO training in preparing for
Your Responsibilities VAO duties
                      as Voting Assistance Officer
                         %1 Very Useful
                         %2 Useful
                         %3 Somewhat Useful
                         %4 Not Useful at All
                         %5 Did not receive this training
                      Q.08c Usefulness of other
                      workshop/seminar(s) in preparing for
Your Responsibilities VAO duties
                      as Voting Assistance Officer
                         %1 Very Useful
                         %2 Useful
                         %3 Somewhat Useful
                         %4 Not Useful at All
                         %5 Did not receive this training

                      Q.08d Usefulness of classroom
                       as Voting in preparing for VAO
Your Responsibilities instruction Assistance Officer duties
                          %1 Very Useful
                          %2 Useful
                          %3 Somewhat Useful
                          %4 Not Useful at All
                          %5 Did not receive this training

                      Q.08e Usefulness of informal briefings
Your Responsibilities in preparing for VAO duties
                       as Voting Assistance Officer
                          %1 Very Useful
                          %2 Useful
                          %3 Somewhat Useful
                          %4 Not Useful at All
                          %5 Did not receive this training
                      Q.08f Usefulness of materials left by
                      previous VAO in preparing for VAO
Your Responsibilities duties
                      as Voting Assistance Officer
                         %1 Very Useful
                         %2 Useful


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      Section                         Stem

                        %3 Somewhat Useful
                        %4 Not Useful at All
                        %5 Did not receive this training
                      Q.08g Usefulness of instructions from
                      Department of State in preparing for
Your Responsibilities VAO duties
                      as Voting Assistance Officer
                         %1 Very Useful
                         %2 Useful
                         %3 Somewhat Useful
                         %4 Not Useful at All
                         %5 Did not receive this training
                      Q.09 # People I/my staff provided with
Your Responsibilities voting assistance
                      as Voting Assistance Officer
                         %1 None
                         %2 1 to 100
                         %3 101 to 500
                         %4 501 to 1000
                         %5 1001 to 2000
                         %6 2001 or more
                      Q.10 # People I/my staff provided with
Your Responsibilities FWABs Assistance Officer
                      as Voting
                         %1 None
                         %2 1 to 50
                         %3 51 to 100
                         %4 101 to 200
                         %5 201 to 500
                         %6 501 or more
                      Q.11 # Hours/wk I or my staff spent on
Your Responsibilities VAO voting activities Officer
                      as Voting Assistance
                         %1 10 hours or less
                         %2 11 to 20 hours
                         %3 21 to 30 hours
                         %4 31 to 40 hours
                         %5 41 or more hours
                      Q.12 Activities done during current
Your Responsibilities VAO assignment
                      as Voting Assistance Officer




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      Section                          Stem



                        %1 Conducted workshops/briefings
                        %2 Distributed Federal Post Card
                      Applications (FPCAs)
                         %3 Regularly reported on voting
                      activities to your Department's Chief
                      Voting Officer
                         %4 Answered overseas citizens’
                      voting questions
                         %5 Displayed voting information
                      materials
                         %6 Involved overseas citizen
                      organizations in voting program

                          %7 Regularly reported on voting
                      activities to senior embassy officials
                      Q.13 Provide Federal Post Card
Your Responsibilities Application (FPCA) Officer
                       as Voting Assistance
                          %1 Provide Federal Post Card
                      Application (FPCA)
                          %2 Help fill out FPCA
                          %3 Provide Federal Write-In
                      Absentee Ballot (FWAB)
                          %4 Help fill out FWAB
                          %5 Act as a notary/witness to
                      FPCA and/or ballot
                          %6 Electronically transmit or
                      receive (fax) election materials
                          %7 Help determine voting
                      jurisdiction
                          %8 Provide address of local
                      election official
                          %9 Explain specifics of state voting
                      procedures
                          %10 Determine need to register or
                      how to register




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      Section                          Stem

                        %11 Provide information on
                     changing legal residence
                        %12 Explain deadlines for
                     necessary forms and/or submitting
                     ballot
                        %13 Give dates of elections

                        %14 Answer questions about
                     impact of voting on federal tax liability
                        %15 Motivate individuals to vote
                        %16 Provide information on
                     candidates/issues

                      Q.14a Satisfied with amount of time
Your Responsibilities available for performing VAO duties
                       as Voting Assistance Officer
                          %1 Very Satisfied
                          %2 Satisfied
                          %3 Dissatisfied
                          %4 Very Dissatisfied
                      Q.14b Satisfied with Embassy support
Your Responsibilities for the voting program Officer
                       as Voting Assistance
                          %1 Very Satisfied
                          %2 Satisfied
                          %3 Dissatisfied
                          %4 Very Dissatisfied
                      Q.14c Satisfied with department
                       as Voting the voting Officer
Your Responsibilities support forAssistance program
                          %1 Very Satisfied
                          %2 Satisfied
                          %3 Dissatisfied
                          %4 Very Dissatisfied
                      Q.14d Satisfied with quantity of voting
Your Responsibilities materials available
                       as Voting Assistance Officer
                          %1 Very Satisfied
                          %2 Satisfied
                          %3 Dissatisfied
                          %4 Very Dissatisfied


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      Section                           Stem

                      Q.14e Satisfied with timeliness of
                      distribution of voting materials within
                       as Department of State
Your Responsibilities the Voting Assistance Officer
                          %1 Very Satisfied
                          %2 Satisfied
                          %3 Dissatisfied
                          %4 Very Dissatisfied
                      Q.14f Satisfied with method of
Your Responsibilities requisitioning voting materials
                       as Voting Assistance Officer
                          %1 Very Satisfied
                          %2 Satisfied
                          %3 Dissatisfied
                          %4 Very Dissatisfied
                       as Voting frequent complaints
Your Responsibilities Q.15 Most Assistance Officer

                         %1 Complicated voting procedures

                          %2 Federal Post Card Application
                      (FPCA) difficult to fill out
                          %3 Delayed or no response to the
                      FPCA
                          %4 FPCA returned because not
                      accepted by election officials
                          %5 Absentee ballot confusing
                          %6 Federal Write-In Absentee
                      Ballot (FWAB) difficult to use
                          %7 Voting Assistance Guide
                      difficult to use
                          %8 Residency qualifications/laws
                      confusing
                          %9 Not enough information on
                      candidates/issues
                         %10 Difficulty in maintaining
                      current mailing address with local
                      election officials
                         %11 Difficult to have FPCA or
                      ballot notarized


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      Section                        Stem

                      %12 I did not receive any
                    complaints
                      %13 None of these
                      Q.16 Three states or territories with
                      most procedural problems to absentee
Your Responsibilities voters at post
                      as Voting Assistance Officer
                         %1 Alabama
                         %2 Alaska
                         %3 Arizona
                         %4 Arkansas
                         %5 California
                         %6 Colorado
                         %7 Connecticut
                         %8 Delaware
                         %9 Florida
                         %10 Georgia
                         %11 Hawaii
                         %12 Idaho
                         %13 Illinois
                         %14 Indiana
                         %15 Iowa
                         %16 Kansas
                         %17 Kentucky
                         %18 Louisiana
                         %19 Maine
                         %20 Maryland
                         %21 Massachusetts
                         %22 Michigan
                         %23 Minnesota
                         %24 Mississippi
                         %25 Missouri
                         %26 Montana
                         %27 Nebraska
                         %28 Nevada
                         %29 New Hampshire
                         %30 New Jersey
                         %31 New Mexico


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     Section                        Stem

                        %32 New York
                        %33 North Carolina
                        %34 North Dakota
                        %35 Ohio
                        %36 Oklahoma
                        %37 Oregon
                        %38 Pennsylvania
                        %39 Rhode Island
                        %40 South Carolina
                        %41 South Dakota
                        %42 Tennessee
                        %43 Texas
                        %44 Utah
                        %45 Vermont
                        %46 Virginia
                        %47 Washington
                        %48 West Virginia
                        %49 Wisconsin
                        %50 Wyoming
                        %51 Guam
                        %52 Puerto Rico
                        %53 Washington, D.C.
                        %54 Virgin Islands
                    Q.17a Assisted voter with
                    sending/receiving fax of
Electronic Transmission of Election Materials FPCA
                        %1 YES, helped send materials
                        %2 YES, helped receive materials
                    [NOTE: prefill "NA"]
                        %3 NO
                    Q.17b Assisted voter with
                    sending/receiving fax of blank
                    absentee ballot
Electronic Transmission of Election Materials
                        %1 YES, helped send materials
                    [NOTE: prefill "NA"]

                       %2 YES, helped receive materials
                       %3 NO


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      Section                         Stem



                    Q.17c Assisted voter with
                    sending/receiving fax of
Electronic Transmission of Election Materials voted ballot
                        %1 YES, helped send materials
                        %2 YES, helped receive materials
                    [NOTE: prefill "NA"]
                        %3 NO
                    Q.17d Assisted voter with
                    sending/receiving fax of other voting
                    materials
Electronic Transmission of Election Materials
                        %1 YES, helped send materials

                       %2 YES, helped receive materials
                       %3 NO
                    Q.18a Received the Voting Assistance
                    Guide
Voting Assistance Guide 2004-05
                       %1 Yes
                       %2 No
                    Q.18b Month/year received the Voting
                    Assistance Guide 2004-05
Voting Assistance Guide
                       %1 January 2004
                       %2 February 2004
                       %3 March 2004
                       %4 April 2004
                       %5 May 2004
                       %6 June 2004
                       %7 July 2004
                       %8 August 2004
                       %9 September 2004
                       %10 Do not recall
                    Q.19 Usefulness of the Voting
                    Assistance Guide 2004-05 in
                    performing VAO duties
Voting Assistance Guide
                       %1 Very Useful
                       %2 Useful
                       %3 Somewhat Useful
                       %4 Not Useful at All


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     Section                         Stem

                    Q.20 What you liked about Voting
                    Assistance Guide 2004-05
Voting Assistance Guide
                       %1 State-by-state information on
                    registering and voting absentee
                       %2 Dates of elections and
                    deadlines
                       %3 Information on how to fill out
                    the Federal Post Card Application
                    (FPCA)
                       %4 Mailing addresses for FPCA or
                    ballot
                       %5 Information on electronically
                    transmitting (faxing) the FPCA or
                    voted ballot

                        %6 The overall layout and design
                        %7 Other
                        %8 None of the above
                     Q.21 Received the Voting Information
                     News newsletter
Voting Information News Newsletter
                        %1 Yes, electronically
                        %2 Yes, hard copy
                        %3 Yes, both electronically and
                     hard copy
                        %4 No
                     Q.22 Ways used Voting Information
                     News newsletter
Voting Information News Newsletter
                        %1 Forward it by e-mail
                        %2 Photocopy the whole
                     newsletter and distribute it
                        %3 Extract selected information
                     and distribute it
                        %4 Keep it for reference
                        %5 Other
                     Q.23 Overall usefulness of Voting
                     Information News in carrying out
                     current VAO duties
Voting Information News Newsletter


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      Section                         Stem

                         %1 Very Useful
                         %2 Useful
                         %3 Somewhat Useful
                         %4 Not Useful at All
                     Q.24 What liked about Voting
                     Information News newsletter
Voting Information News Newsletter

                        %1 The overall layout and design
                        %2 The information it contains
                        %3 Easy to use

                         %4 Frequency of the newsletter
                         %5 Timeliness of the information in
                     the newsletter
                         %6 “To Do” Checklist
                         %7 Other
                         %8 None of the above
                     Q.25a Used the FVAP web site
                     personally
Federal Voting Assistance Program Web Site
                         %1 Yes
                         %2 No
                     Q.25b Total times used the FVAP site
                     in '04
Federal Voting Assistance Program Web Site
                         %1 Everyday
                         %2 At least once a week but not
                     everyday
                         %3 At least once a month but not
                     every week
                         %4 At least once in 2004 but not
                     every month

                     Q.26 Program used the
Federal Voting Assistance Reasons Web Site FVAP web site
                        %1 To access the online Voting
                     Assistance Guide
                        %2 To access Voting Information
                     News newsletters




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      Section                          Stem

                        %3 To access other FVAP
                     publications

                         %4 To access the Voting Calendar

                         %5 To access the online Federal
                     Post Card Application (FPCA)
                         %6 To link to other election-related
                     websites
                         %7 To obtain Voting Assistance
                     Officer training
                         %8 To find a U.S.
                     Representative/Senator
                         %9 To obtain toll-free telephone
                     numbers
                         %10 To e-mail FVAP
                         %11 To obtain information for your
                     own publications
                     Q.27 Satisfaction with the FVAP web
                     site
Federal Voting Assistance Program Web Site
                         %1 Very Satisfied
                         %2 Satisfied
                         %3 Dissatisfied
                         %4 Very Dissatisfied
                     Q.28 Program Web Site
Federal Voting Assistance Why not used FVAP web site
                         %1 I did not know about it

                        %2 I did not know what it was for
                        %3 I knew about it, but did not
                     know the web site address
                        %4 I got all the information I
                     needed from other sources
                        %5 I did not think that it would be
                     useful
                        %6 Other
                     Q.29 Used or referred anyone to the
                     VIC
Voting Information Center


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     Section                         Stem

                         %1 Yes
                         %2 No
                     Q.30 Why used or referred anyone to
                     the VIC
Voting Information Center
                         %1 Election information and
                     election dates
Voting Information Center
                         %2
Voting Information Center Messages from incumbents
                         %3
Voting Information Center Messages from candidates
                         %4 Contacting Service/Does Chief
                     Voting
Voting Information Center Action Officer
                         %5 Contacting elected
                     representative(s)
Voting Information Center
                         %6
Voting Information Center Contacting election officials
                     Q.31 Satisfaction with assistance
                     received from the VIC
Voting Information Center
                         %1 Very Satisfied
                         %2 Satisfied
                         %3 Dissatisfied
                         %4 Very Dissatisfied
                     Q.32 Why not used or referred anyone
                     to the
Voting Information Center VIC

                       %1 I got all the voting assistance I
                    needed from other sources
                       %2 No one needed it or asked to
                    be referred
                       %3 I did not know about it
                       %4 Other

                  Q.33 Used or referred someone to the
                  FVAP toll-free ombudsman tel service
Toll-Free Ombudsman Telephone Service
                     %1 Yes
                     %2 No

                  Q.34 Satisfaction received from the
                  FVAP toll-free ombudsman tel service
Toll-Free Ombudsman Telephone Service
                     %1 Very Satisfied


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      Section                          Stem

                         %2 Satisfied
                         %3 Dissatisfied
                         %4 Very Dissatisfied
                  Q.35 Why not used or referred anyone
                  to the FVAP toll-free ombudsman tel
                  service
Toll-Free Ombudsman Telephone Service

                        %1 I got all the voting assistance I
                    needed from other sources
                        %2 No one needed it or asked to
                    be referred
                        %3 I did not know about it
                        %4 Other
                    Q.36a Usefulness of info from Voting
                    News Releases
Other Sources of Voting Information
                        %1 Very Useful
                        %2 Useful
                        %3 Somewhat Useful
                        %4 Not Useful at All
                        %5 Did not use
                    Q.36b Usefulness of info from
                    motivational posters
Other Sources of Voting Information
                        %1 Very Useful
                        %2 Useful
                        %3 Somewhat Useful
                        %4 Not Useful at All
                        %5 Did not use
                    Q.36c Usefulness of info from The
                    Voting Information Election Calendar
                    poster
Other Sources of Voting Information
                        %1 Very Useful
                        %2 Useful
                        %3 Somewhat Useful
                        %4 Not Useful at All
                        %5 Did not use




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                                                      State Department Voting Assistance Officers - Percentages




     Section                        Stem

                    Q.36d Usefulness of info from How To
                    Do It! Absentee Voting Frequently
                    Asked Questions
Other Sources of Voting Information
                        %1 Very Useful
                        %2 Useful
                        %3 Somewhat Useful
                        %4 Not Useful at All
                        %5 Did not use
                    Q.36e Usefulness of info from public
                    service ad campaign
Other Sources of Voting Information
                        %1 Very Useful
                        %2 Useful
                        %3 Somewhat Useful
                        %4 Not Useful at All
                        %5 Did not use
                    Q.37a Received enough Voting
                    Assistance Guides 2004-05
Other Sources of Voting Information
                        %1 Yes
                        %2 No
                    Q.37b Received enough Federal Post
                    Card Applications
Other Sources of Voting Information
                        %1 Yes
                        %2 No
                    Q.37c Received enough Federal Write-
                    in Absentee Ballots
Other Sources of Voting Information
                        %1 Yes
                        %2 No

                    Q.37d Received enough Voting
                    Information Election Calendar posters
Other Sources of Voting Information
                        %1 Yes
                        %2 No
                    Q.37e Received enough motivational
                    posters
Other Sources of Voting Information
                        %1 Yes
                        %2 No




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                                                State Department Voting Assistance Officers - Percentages




     Section                   Stem

               Response rate
                  Complete
                  Undeliverable
                  Percent undeliverable
                  Head count
                  Net issued
                  Total response rate
About You      Q.01 Country stationed on 11/02/04
                  %1 Germany
                  %2 Japan
                  %3 South Korea
                  %4 USA
                  %5 Peru
                  %6 France
                  %7 Poland
                  %8 Italy
                  %9 United Kingdom
                  %10 New Zealand
                  %11 Macedonia
                  %12 Puerto Rico
                  %13 Dominican Republic
                  %14 Israel
                  %15 Egypt
                  %16 Iraq
                  %17 Spain
                  %18 Iceland
                  %19 China
                  %20 Cuba
                  %21 Guatemala
                  %22 Australia
                  %23 Canada
                  %24 Turkey
                  %25 Kenya
                  %26 Mexico
                  %27 Belgium
                  %28 Mali
                  %29 Netherlands


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     Section                   Stem

                  %30 Norway
                  %31 Oman
                  %32 Portugal
                  %33 Saudi Arabia
                  %34 Serbia & Montenegro
                  %35 Sri-Lanka
                  %36 Bahrain
                  %37 Czech Republic
                  %38 Pakistan
                  %39 Thailand
                  %40 United Arab Emirates
                  %41 Bolivia
                  %42 Brazil
                  %43 Greece
                  %44 Honduras
                  %45 Ireland
                  %46 Malta
                  %47 Russia
                  %48 Samoa
                  %49 Burma
                  %50 Ecuador
                  %51 Finland
                  %52 Grenada
                  %53 Romania
                  %54 Sierra Leone
                  %55 Switzerland
                  %56 Taiwan
                  %57 Yemen
                  %58 Zambia
                  %59 Slovenia
                  %60 Other
About You      Q.02 Time stationed at location
                  %1 Less than 6 months
                  %2 6 months to less than 1 year
                  %3 1 year to less than 2 years
                  %4 2 years to less than 3 years
                  %5 3 years or more


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      Section                          Stem

About You             Q.03 Age on 11/02/04
                         %1 Under 24 years old
                         %2 25 to 29 years old
                         %3 30 to 34 years old
                         %4 35 to 44 years old
                         %5 45 years old & above
                      Q.04 Length of time a VAO in current
About You             assignment
                         %1 Less than 3 months
                         %2 3 to 6 months
                         %3 6 to 12 months
                         %4 1 year or more
                      Q.05 Served as a VAO before current
About You             VAO assignment
                         %1 Yes, once before
                         %2 Yes, more than once before
                         %3 No
About You             Q.06 Total time served as a VAO
                         %1 Less than 6 months
                         %2 6 months to less than 1 year
                         %3 1 year to less than 2 years
                         %4 2 years to less than 3 years
                         %5 3 years or more
                      Q.07 # U.S. citizens resided in
Your Responsibilities consular district as of 11/02/04
                      as Voting Assistance Officer
                         %1 1 to 1000 people
                         %2 1001 to 10,000 people
                         %3 10,001 to 20,000 people
                         %4 more than 20,000 people
                      Q.08a Usefulness of FVAP onsite
                      VAO training workshop in preparing
Your Responsibilities for VAO duties
                       as Voting Assistance Officer
                          %1 Very Useful
                          %2 Useful
                          %3 Somewhat Useful
                          %4 Not Useful at All
                          %5 Did not receive this training


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      Section                          Stem

                      Q.08b Usefulness of FVAP online/CD
                      ROM VAO training in preparing for
Your Responsibilities VAO duties
                      as Voting Assistance Officer
                         %1 Very Useful
                         %2 Useful
                         %3 Somewhat Useful
                         %4 Not Useful at All
                         %5 Did not receive this training
                      Q.08c Usefulness of other
                      workshop/seminar(s) in preparing for
Your Responsibilities VAO duties
                      as Voting Assistance Officer
                         %1 Very Useful
                         %2 Useful
                         %3 Somewhat Useful
                         %4 Not Useful at All
                         %5 Did not receive this training

                      Q.08d Usefulness of classroom
                       as Voting in preparing for VAO
Your Responsibilities instruction Assistance Officer duties
                          %1 Very Useful
                          %2 Useful
                          %3 Somewhat Useful
                          %4 Not Useful at All
                          %5 Did not receive this training

                      Q.08e Usefulness of informal briefings
Your Responsibilities in preparing for VAO duties
                       as Voting Assistance Officer
                          %1 Very Useful
                          %2 Useful
                          %3 Somewhat Useful
                          %4 Not Useful at All
                          %5 Did not receive this training
                      Q.08f Usefulness of materials left by
                      previous VAO in preparing for VAO
Your Responsibilities duties
                      as Voting Assistance Officer
                         %1 Very Useful
                         %2 Useful


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      Section                         Stem

                        %3 Somewhat Useful
                        %4 Not Useful at All
                        %5 Did not receive this training
                      Q.08g Usefulness of instructions from
                      Department of State in preparing for
Your Responsibilities VAO duties
                      as Voting Assistance Officer
                         %1 Very Useful
                         %2 Useful
                         %3 Somewhat Useful
                         %4 Not Useful at All
                         %5 Did not receive this training
                      Q.09 # People I/my staff provided with
Your Responsibilities voting assistance
                      as Voting Assistance Officer
                         %1 None
                         %2 1 to 100
                         %3 101 to 500
                         %4 501 to 1000
                         %5 1001 to 2000
                         %6 2001 or more
                      Q.10 # People I/my staff provided with
Your Responsibilities FWABs Assistance Officer
                      as Voting
                         %1 None
                         %2 1 to 50
                         %3 51 to 100
                         %4 101 to 200
                         %5 201 to 500
                         %6 501 or more
                      Q.11 # Hours/wk I or my staff spent on
Your Responsibilities VAO voting activities Officer
                      as Voting Assistance
                         %1 10 hours or less
                         %2 11 to 20 hours
                         %3 21 to 30 hours
                         %4 31 to 40 hours
                         %5 41 or more hours
                      Q.12 Activities done during current
Your Responsibilities VAO assignment
                      as Voting Assistance Officer




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      Section                          Stem



                        %1 Conducted workshops/briefings
                        %2 Distributed Federal Post Card
                      Applications (FPCAs)
                         %3 Regularly reported on voting
                      activities to your Department's Chief
                      Voting Officer
                         %4 Answered overseas citizens’
                      voting questions
                         %5 Displayed voting information
                      materials
                         %6 Involved overseas citizen
                      organizations in voting program

                          %7 Regularly reported on voting
                      activities to senior embassy officials
                      Q.13 Provide Federal Post Card
Your Responsibilities Application (FPCA) Officer
                       as Voting Assistance
                          %1 Provide Federal Post Card
                      Application (FPCA)
                          %2 Help fill out FPCA
                          %3 Provide Federal Write-In
                      Absentee Ballot (FWAB)
                          %4 Help fill out FWAB
                          %5 Act as a notary/witness to
                      FPCA and/or ballot
                          %6 Electronically transmit or
                      receive (fax) election materials
                          %7 Help determine voting
                      jurisdiction
                          %8 Provide address of local
                      election official
                          %9 Explain specifics of state voting
                      procedures
                          %10 Determine need to register or
                      how to register




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      Section                          Stem

                        %11 Provide information on
                     changing legal residence
                        %12 Explain deadlines for
                     necessary forms and/or submitting
                     ballot
                        %13 Give dates of elections

                        %14 Answer questions about
                     impact of voting on federal tax liability
                        %15 Motivate individuals to vote
                        %16 Provide information on
                     candidates/issues

                      Q.14a Satisfied with amount of time
Your Responsibilities available for performing VAO duties
                       as Voting Assistance Officer
                          %1 Very Satisfied
                          %2 Satisfied
                          %3 Dissatisfied
                          %4 Very Dissatisfied
                      Q.14b Satisfied with Embassy support
Your Responsibilities for the voting program Officer
                       as Voting Assistance
                          %1 Very Satisfied
                          %2 Satisfied
                          %3 Dissatisfied
                          %4 Very Dissatisfied
                      Q.14c Satisfied with department
                       as Voting the voting Officer
Your Responsibilities support forAssistance program
                          %1 Very Satisfied
                          %2 Satisfied
                          %3 Dissatisfied
                          %4 Very Dissatisfied
                      Q.14d Satisfied with quantity of voting
Your Responsibilities materials available
                       as Voting Assistance Officer
                          %1 Very Satisfied
                          %2 Satisfied
                          %3 Dissatisfied
                          %4 Very Dissatisfied


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      Section                           Stem

                      Q.14e Satisfied with timeliness of
                      distribution of voting materials within
                       as Department of State
Your Responsibilities the Voting Assistance Officer
                          %1 Very Satisfied
                          %2 Satisfied
                          %3 Dissatisfied
                          %4 Very Dissatisfied
                      Q.14f Satisfied with method of
Your Responsibilities requisitioning voting materials
                       as Voting Assistance Officer
                          %1 Very Satisfied
                          %2 Satisfied
                          %3 Dissatisfied
                          %4 Very Dissatisfied
                       as Voting frequent complaints
Your Responsibilities Q.15 Most Assistance Officer

                         %1 Complicated voting procedures

                          %2 Federal Post Card Application
                      (FPCA) difficult to fill out
                          %3 Delayed or no response to the
                      FPCA
                          %4 FPCA returned because not
                      accepted by election officials
                          %5 Absentee ballot confusing
                          %6 Federal Write-In Absentee
                      Ballot (FWAB) difficult to use
                          %7 Voting Assistance Guide
                      difficult to use
                          %8 Residency qualifications/laws
                      confusing
                          %9 Not enough information on
                      candidates/issues
                         %10 Difficulty in maintaining
                      current mailing address with local
                      election officials
                         %11 Difficult to have FPCA or
                      ballot notarized


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      Section                        Stem

                      %12 I did not receive any
                    complaints
                      %13 None of these
                      Q.16 Three states or territories with
                      most procedural problems to absentee
Your Responsibilities voters at post
                      as Voting Assistance Officer
                         %1 Alabama
                         %2 Alaska
                         %3 Arizona
                         %4 Arkansas
                         %5 California
                         %6 Colorado
                         %7 Connecticut
                         %8 Delaware
                         %9 Florida
                         %10 Georgia
                         %11 Hawaii
                         %12 Idaho
                         %13 Illinois
                         %14 Indiana
                         %15 Iowa
                         %16 Kansas
                         %17 Kentucky
                         %18 Louisiana
                         %19 Maine
                         %20 Maryland
                         %21 Massachusetts
                         %22 Michigan
                         %23 Minnesota
                         %24 Mississippi
                         %25 Missouri
                         %26 Montana
                         %27 Nebraska
                         %28 Nevada
                         %29 New Hampshire
                         %30 New Jersey
                         %31 New Mexico


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     Section                        Stem

                        %32 New York
                        %33 North Carolina
                        %34 North Dakota
                        %35 Ohio
                        %36 Oklahoma
                        %37 Oregon
                        %38 Pennsylvania
                        %39 Rhode Island
                        %40 South Carolina
                        %41 South Dakota
                        %42 Tennessee
                        %43 Texas
                        %44 Utah
                        %45 Vermont
                        %46 Virginia
                        %47 Washington
                        %48 West Virginia
                        %49 Wisconsin
                        %50 Wyoming
                        %51 Guam
                        %52 Puerto Rico
                        %53 Washington, D.C.
                        %54 Virgin Islands
                    Q.17a Assisted voter with
                    sending/receiving fax of
Electronic Transmission of Election Materials FPCA
                        %1 YES, helped send materials
                        %2 YES, helped receive materials
                    [NOTE: prefill "NA"]
                        %3 NO
                    Q.17b Assisted voter with
                    sending/receiving fax of blank
                    absentee ballot
Electronic Transmission of Election Materials
                        %1 YES, helped send materials
                    [NOTE: prefill "NA"]

                       %2 YES, helped receive materials
                       %3 NO


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      Section                         Stem



                    Q.17c Assisted voter with
                    sending/receiving fax of
Electronic Transmission of Election Materials voted ballot
                        %1 YES, helped send materials
                        %2 YES, helped receive materials
                    [NOTE: prefill "NA"]
                        %3 NO
                    Q.17d Assisted voter with
                    sending/receiving fax of other voting
                    materials
Electronic Transmission of Election Materials
                        %1 YES, helped send materials

                       %2 YES, helped receive materials
                       %3 NO
                    Q.18a Received the Voting Assistance
                    Guide
Voting Assistance Guide 2004-05
                       %1 Yes
                       %2 No
                    Q.18b Month/year received the Voting
                    Assistance Guide 2004-05
Voting Assistance Guide
                       %1 January 2004
                       %2 February 2004
                       %3 March 2004
                       %4 April 2004
                       %5 May 2004
                       %6 June 2004
                       %7 July 2004
                       %8 August 2004
                       %9 September 2004
                       %10 Do not recall
                    Q.19 Usefulness of the Voting
                    Assistance Guide 2004-05 in
                    performing VAO duties
Voting Assistance Guide
                       %1 Very Useful
                       %2 Useful
                       %3 Somewhat Useful
                       %4 Not Useful at All


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     Section                         Stem

                    Q.20 What you liked about Voting
                    Assistance Guide 2004-05
Voting Assistance Guide
                       %1 State-by-state information on
                    registering and voting absentee
                       %2 Dates of elections and
                    deadlines
                       %3 Information on how to fill out
                    the Federal Post Card Application
                    (FPCA)
                       %4 Mailing addresses for FPCA or
                    ballot
                       %5 Information on electronically
                    transmitting (faxing) the FPCA or
                    voted ballot

                        %6 The overall layout and design
                        %7 Other
                        %8 None of the above
                     Q.21 Received the Voting Information
                     News newsletter
Voting Information News Newsletter
                        %1 Yes, electronically
                        %2 Yes, hard copy
                        %3 Yes, both electronically and
                     hard copy
                        %4 No
                     Q.22 Ways used Voting Information
                     News newsletter
Voting Information News Newsletter
                        %1 Forward it by e-mail
                        %2 Photocopy the whole
                     newsletter and distribute it
                        %3 Extract selected information
                     and distribute it
                        %4 Keep it for reference
                        %5 Other
                     Q.23 Overall usefulness of Voting
                     Information News in carrying out
                     current VAO duties
Voting Information News Newsletter


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      Section                         Stem

                         %1 Very Useful
                         %2 Useful
                         %3 Somewhat Useful
                         %4 Not Useful at All
                     Q.24 What liked about Voting
                     Information News newsletter
Voting Information News Newsletter

                        %1 The overall layout and design
                        %2 The information it contains
                        %3 Easy to use

                         %4 Frequency of the newsletter
                         %5 Timeliness of the information in
                     the newsletter
                         %6 “To Do” Checklist
                         %7 Other
                         %8 None of the above
                     Q.25a Used the FVAP web site
                     personally
Federal Voting Assistance Program Web Site
                         %1 Yes
                         %2 No
                     Q.25b Total times used the FVAP site
                     in '04
Federal Voting Assistance Program Web Site
                         %1 Everyday
                         %2 At least once a week but not
                     everyday
                         %3 At least once a month but not
                     every week
                         %4 At least once in 2004 but not
                     every month

                     Q.26 Program used the
Federal Voting Assistance Reasons Web Site FVAP web site
                        %1 To access the online Voting
                     Assistance Guide
                        %2 To access Voting Information
                     News newsletters




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      Section                          Stem

                        %3 To access other FVAP
                     publications

                         %4 To access the Voting Calendar

                         %5 To access the online Federal
                     Post Card Application (FPCA)
                         %6 To link to other election-related
                     websites
                         %7 To obtain Voting Assistance
                     Officer training
                         %8 To find a U.S.
                     Representative/Senator
                         %9 To obtain toll-free telephone
                     numbers
                         %10 To e-mail FVAP
                         %11 To obtain information for your
                     own publications
                     Q.27 Satisfaction with the FVAP web
                     site
Federal Voting Assistance Program Web Site
                         %1 Very Satisfied
                         %2 Satisfied
                         %3 Dissatisfied
                         %4 Very Dissatisfied
                     Q.28 Program Web Site
Federal Voting Assistance Why not used FVAP web site
                         %1 I did not know about it

                        %2 I did not know what it was for
                        %3 I knew about it, but did not
                     know the web site address
                        %4 I got all the information I
                     needed from other sources
                        %5 I did not think that it would be
                     useful
                        %6 Other
                     Q.29 Used or referred anyone to the
                     VIC
Voting Information Center


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     Section                         Stem

                         %1 Yes
                         %2 No
                     Q.30 Why used or referred anyone to
                     the VIC
Voting Information Center
                         %1 Election information and
                     election dates
Voting Information Center
                         %2
Voting Information Center Messages from incumbents
                         %3
Voting Information Center Messages from candidates
                         %4 Contacting Service/Does Chief
                     Voting
Voting Information Center Action Officer
                         %5 Contacting elected
                     representative(s)
Voting Information Center
                         %6
Voting Information Center Contacting election officials
                     Q.31 Satisfaction with assistance
                     received from the VIC
Voting Information Center
                         %1 Very Satisfied
                         %2 Satisfied
                         %3 Dissatisfied
                         %4 Very Dissatisfied
                     Q.32 Why not used or referred anyone
                     to the
Voting Information Center VIC

                       %1 I got all the voting assistance I
                    needed from other sources
                       %2 No one needed it or asked to
                    be referred
                       %3 I did not know about it
                       %4 Other

                  Q.33 Used or referred someone to the
                  FVAP toll-free ombudsman tel service
Toll-Free Ombudsman Telephone Service
                     %1 Yes
                     %2 No

                  Q.34 Satisfaction received from the
                  FVAP toll-free ombudsman tel service
Toll-Free Ombudsman Telephone Service
                     %1 Very Satisfied


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      Section                          Stem

                         %2 Satisfied
                         %3 Dissatisfied
                         %4 Very Dissatisfied
                  Q.35 Why not used or referred anyone
                  to the FVAP toll-free ombudsman tel
                  service
Toll-Free Ombudsman Telephone Service

                        %1 I got all the voting assistance I
                    needed from other sources
                        %2 No one needed it or asked to
                    be referred
                        %3 I did not know about it
                        %4 Other
                    Q.36a Usefulness of info from Voting
                    News Releases
Other Sources of Voting Information
                        %1 Very Useful
                        %2 Useful
                        %3 Somewhat Useful
                        %4 Not Useful at All
                        %5 Did not use
                    Q.36b Usefulness of info from
                    motivational posters
Other Sources of Voting Information
                        %1 Very Useful
                        %2 Useful
                        %3 Somewhat Useful
                        %4 Not Useful at All
                        %5 Did not use
                    Q.36c Usefulness of info from The
                    Voting Information Election Calendar
                    poster
Other Sources of Voting Information
                        %1 Very Useful
                        %2 Useful
                        %3 Somewhat Useful
                        %4 Not Useful at All
                        %5 Did not use




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     Section                        Stem

                    Q.36d Usefulness of info from How To
                    Do It! Absentee Voting Frequently
                    Asked Questions
Other Sources of Voting Information
                        %1 Very Useful
                        %2 Useful
                        %3 Somewhat Useful
                        %4 Not Useful at All
                        %5 Did not use
                    Q.36e Usefulness of info from public
                    service ad campaign
Other Sources of Voting Information
                        %1 Very Useful
                        %2 Useful
                        %3 Somewhat Useful
                        %4 Not Useful at All
                        %5 Did not use
                    Q.37a Received enough Voting
                    Assistance Guides 2004-05
Other Sources of Voting Information
                        %1 Yes
                        %2 No
                    Q.37b Received enough Federal Post
                    Card Applications
Other Sources of Voting Information
                        %1 Yes
                        %2 No
                    Q.37c Received enough Federal Write-
                    in Absentee Ballots
Other Sources of Voting Information
                        %1 Yes
                        %2 No

                    Q.37d Received enough Voting
                    Information Election Calendar posters
Other Sources of Voting Information
                        %1 Yes
                        %2 No
                    Q.37e Received enough motivational
                    posters
Other Sources of Voting Information
                        %1 Yes
                        %2 No




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                                                     State Department Voting Assistance Officers - Frequencies

                                                                                                                                   Time at Location
                                                                                            2004
                                                                                            Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs    3 yrs+
     Question Full Text               Section                   Question Stem             (N = 204)    (N = 50)      (N = 17)          (N = 83)        (N = 22)    (N = 29)
Response rate                                        Response rate
                                                       Complete                              204
                                                       Undeliverable                          0
                                                       Percent undeliverable               0.00%
                                                       Head count                            234
                                                       Net issued                            234
                                                       Total response rate                 87.18%

                                                      Q.01
On November 2, 2004, in which country were you stationed? Country stationed on 11/02/04
                                About You
                                                         #1 Germany                           7           2              0                4               1           0
                                                         #2 Japan                             6           1              1                2               1           1
                                                         #3 South Korea                       1           0              0                1               0           0
                                                         #4 USA                               0           0              0                0               0           0
                                                         #5 Peru                              1           0              0                1               0           0
                                                         #6 France                            3           0              0                1               1           1
                                                         #7 Poland                            0           0              0                0               0           0
                                                         #8 Italy                             3           0              0                2               0           1
                                                         #9 United Kingdom                    1           0              0                1               0           0
                                                         #10 New Zealand                      1           0              0                0               0           1
                                                         #11 Macedonia                        1           0              0                0               1           0
                                                         #12 Puerto Rico                      0           0              0                0               0           0
                                                         #13 Dominican Republic               1           0              1                0               0           0
                                                         #14 Israel                           1           0              0                1               0           0
                                                         #15 Egypt                            0           0              0                0               0           0
                                                         #16 Iraq                             1           1              0                0               0           0
                                                         #17 Spain                            3           0              0                1               2           0
                                                         #18 Iceland                          1           0              1                0               0           0
                                                         #19 China                            6           1              0                4               1           0
                                                         #20 Cuba                             1           0              0                1               0           0
                                                         #21 Guatemala                        1           0              0                1               0           0
                                                         #22 Australia                        4           1              0                1               0           2
                                                         #23 Canada                           5           0              0                4               0           1
                                                         #24 Turkey                           4           2              0                1               1           0
                                                         #25 Kenya                            3           2              0                0               0           0
                                                         #26 Mexico                           6           0              2                3               0           1
                                                         #27 Belgium                          3           0              0                0               0           1
                                                         #28 Mali                             0           0              0                0               0           0
                                                         #29 Netherlands                      2           1              0                0               0           1


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                                                                                                                                 Time at Location
                                                                                          2004
                                                                                          Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs    3 yrs+
      Question Full Text              Section                  Question Stem            (N = 204)    (N = 50)      (N = 17)          (N = 83)        (N = 22)    (N = 29)
                                                      #30 Norway                             1            0            0                 0               1           0
                                                      #31 Oman                               1            0            0                 1               0           0
                                                      #32 Portugal                           2            1            0                 0               0           1
                                                      #33 Saudi Arabia                       3            2            0                 1               0           0
                                                      #34 Serbia & Montenegro                0            0            0                 0               0           0
                                                      #35 Sri-Lanka                          1            0            0                 1               0           0
                                                      #36 Bahrain                            0            0            0                 0               0           0
                                                      #37 Czech Republic                     2            0            0                 0               2           0
                                                      #38 Pakistan                           4            4            0                 0               0           0
                                                      #39 Thailand                           2            1            0                 0               1           0
                                                      #40 United Arab Emirates               3            1            0                 1               0           1
                                                      #41 Bolivia                            3            0            1                 1               0           1
                                                      #42 Brazil                             3            2            0                 0               0           1
                                                      #43 Greece                             2            0            0                 2               0           0
                                                      #44 Honduras                           2            0            0                 1               0           1
                                                      #45 Ireland                            3            2            0                 0               0           1
                                                      #46 Malta                              3            1            0                 2               0           0
                                                      #47 Russia                             3            2            0                 1               0           0
                                                      #48 Samoa                              1            1            0                 0               0           0
                                                      #49 Burma                              2            1            0                 1               0           0
                                                      #50 Ecuador                            2            0            0                 2               0           0
                                                      #51 Finland                            1            0            0                 0               0           1
                                                      #52 Grenada                            2            0            0                 0               0           2
                                                      #53 Romania                            2            1            0                 0               0           1
                                                      #54 Sierra Leone                       2            0            0                 1               0           1
                                                      #55 Switzerland                        2            0            1                 1               0           0
                                                      #56 Taiwan                             2            0            0                 0               1           1
                                                      #57 Yemen                              1            1            0                 0               0           0
                                                      #58 Zambia                             2            0            0                 2               0           0
                                                      #59 Slovenia                           1            0            0                 0               1           0
                                                      #60 Other                             80           19           10                36               8           7
On November 2, 2004, how long had you You stationedQ.02 Time stationed at location
                               About been           at the location in Question 1?
                                                      #1 Less than 6 months                50          50              0                0               0           0
                                                      #2 6 months to less than 1 year      17           0             17                0               0           0
                                                      #3 1 year to less than 2 years       83           0              0               83               0           0
                                                      #4 2 years to less than 3 years      22           0              0                0              22           0
                                                      #5 3 years or more                   29           0              0                0               0          29
What was your age on November 2, 2004?
                               About You           Q.03 Age on 11/02/04


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                                                                                                                                     Time at Location
                                                                                              2004
                                                                                              Total      0 to 6 mos    6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs      3 yrs+
      Question Full Text               Section                       Question Stem          (N = 204)     (N = 50)       (N = 17)          (N = 83)      (N = 22)      (N = 29)
                                                            #1 Under 24 years old                2             0              1                1             0             0
                                                            #2 25 to 29 years old               19             4              2               10             1             2
                                                            #3 30 to 34 years old               52            17              5               24             3             3
                                                            #4 35 to 44 years old               63            19              2               24             8            10
                                                            #5 45 years old & above             65            10              7               24            10            14
                                                        Q.04 Length of time a VAO in current
                                  had you been a VAOassignment
As of November 2, 2004, how long About You               in your current assignment?
                                                            #1 Less than 3 months                52           40              0               12             0            0
                                                            #2 3 to 6 months                     38            9              7               17             3            2
                                                            #3 6 to 12 months                    38            0             10               24             1            3
                                                            #4 1 year or more                    70            0              0               29            18           23
                                                        Q.05 Served as a VAO before current
                                  About You             VAO assignment
Have you ever served as a VAO before your current VAO assignment?
                                                            #1 Yes, once before                  29           11              2                6             7            3
                                                            #2 Yes, more than once before        34            4              2                5             6           17
                                                            #3 No                               136           34             13               71             9            9
                                                        Q.06 Total previous service, you
                                  About amount of time, including time served as a VAO have served as a VAO? Give your best estimate if you cannot remember exactly.
As of November 2, 2004, what is the totalYou
                                                            #1 Less than 6 months                 0            0              0                0             0            0
                                                            #2 6 months to less than 1 year       2            0              1                1             0            0
                                                            #3 1 year to less than 2 years        8            3              3                1             1            0
                                                            #4 2 years to less than 3 years      12            8              0                1             2            1
                                                            #5 3 years or more                   41            4              0                8            10           19
                                                        Q.07 # U.S. citizens resided in
                                  Your Responsibilities consular district as of Officeryour
As of November 2, 2004, how many U.S. citizens (officialas Voting Assistance 11/02/04 consular district?
                                                          and non-official) resided in
                                                            #1 1 to 1000 people                  55           13              3               28             5            6
                                                            #2 1001 to 10,000 people             64           23              5               21             7            8
                                                            #3 10,001 to 20,000 people           34            6              1               16             4            7
                                                            #4 more than 20,000 people           39            6              6               15             4            8
                                                        Q.08a Usefulness of FVAP onsite
                                                        VAO training workshop in preparing
                                  Your Responsibilities for Voting Assistance Officer
How useful was the FVAP onsite VAO training workshop? VAO duties
                                                         as
                                                            #1 Very Useful                       21            1              1               11             2            6
                                                            #2 Useful                            17            2              0               10             2            3
                                                            #3 Somewhat Useful                    4            1              1                2             0            0
                                                            #4 Not Useful at All                  0            0              0                0             0            0
                                                            #5 Did not receive this training    139           42             12               57            14           14




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                                                         State Department Voting Assistance Officers - Frequencies

                                                                                                                                              Time at Location
                                                                                                       2004
                                                                                                       Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs    3 yrs+
       Question Full Text                 Section                    Question Stem                   (N = 204)    (N = 50)      (N = 17)          (N = 83)        (N = 22)    (N = 29)
                                                     Q.08b Usefulness of FVAP online/CD
                                                     ROM VAO training in preparing for
How useful was the FVAP online/CD ROM VAO training VAO duties
                                Your Responsibilities as Voting Assistance Officer
                                                         #1 Very Useful                                16            3              0                5               3           5
                                                         #2 Useful                                     38            5              1               16               6          10
                                                         #3 Somewhat Useful                            20            5              2               10               2           1
                                                         #4 Not Useful at All                           0            0              0                0               0           0
                                                         #5 Did not receive this training              110          33             11               46               9          11
                                                      Q.08c Usefulness of other
                                                      workshop/seminar(s) in preparing for
                                Your Responsibilities VAO duties
How useful was the other workshop/seminar(s)          as Voting Assistance Officer
                                                         #1 Very Useful                                 5            0              0                3               0           2
                                                         #2 Useful                                      2            0              1                0               0           1
                                                         #3 Somewhat Useful                             4            0              0                2               2           0
                                                         #4 Not Useful at All                           0            0              0                0               0           0
                                                         #5 Did not receive this training              160          45             13               69              15          18

                                                      Q.08d Usefulness of classroom
                                                       as Voting in preparing for VAO
                                Your Responsibilities instruction Assistance Officer duties
How useful was the Classroom instruction
                                                          #1 Very Useful                                2            0              0                1               0           1
                                                          #2 Useful                                     2            0              1                0               0           1
                                                          #3 Somewhat Useful                            3            1              0                1               1           0
                                                          #4 Not Useful at All                          1            0              1                0               0           0
                                                          #5 Did not receive this training             165          44             11               72              17          21

                                                          Q.08e Usefulness of informal
How useful was the Informal briefings(s) Responsibilities briefings(s) in preparing for VAO duties
                                   Your                   as Voting Assistance Officer
                                                              #1 Very Useful                           23            7              0               12               1           3
                                                              #2 Useful                                16            4              2                5               1           4
                                                              #3 Somewhat Useful                       12            4              0                8               0           0
                                                              #4 Not Useful at All                      1            0              1                0               0           0
                                                              #5 Did not receive this training         122          30             11               50              16          15
                                                         Q.08f Usefulness of materials left by
                                                         previous VAO in preparing for VAO
                                   Your Responsibilities duties
How useful was the Materials left by previous VAO        as Voting Assistance Officer
                                                            #1 Very Useful                              22           7              4                6               1           4
                                                            #2 Useful                                   34          11              4               11               4           4
                                                            #3 Somewhat Useful                          31           9              2               14               1           5


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                                                      State Department Voting Assistance Officers - Frequencies

                                                                                                                                            Time at Location
                                                                                                2004
                                                                                                Total     0 to 6 mos        6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs    3 yrs+
      Question Full Text               Section                   Question Stem                (N = 204)    (N = 50)           (N = 17)          (N = 83)        (N = 22)    (N = 29)
                                                         #4 Not Useful at All                      3            1                 0                 2               0           0
                                                         #5 Did not receive this training         89           18                 5                43              12          11
                                                         Q.08g Usefulness of instructions from
                                                         Department of State in preparing for
                                   Your Responsibilities VAO duties
                                                         as
How useful was the Instructions from Department of State Voting Assistance Officer
                                                            #1 Very Useful                           83        17                 5               33              14          14
                                                            #2 Useful                                81        20                 6               36               7          12
                                                            #3 Somewhat Useful                       26        10                 2               12               1           1
                                                            #4 Not Useful at All                      0         0                 0                0               0           0
                                                            #5 Did not receive this training          7         3                 3                0               0           1
                                                         Q.09 # People I/my staff provided with
                                   Your Responsibilities voting assistance
                                                         as provide with voting assistance?
During 2004, about how many people did you and your staffVoting Assistance Officer
                                                            #1 None                                   0         0                 0                0               0           0
                                                            #2 1 to 100                              29        11                 4               11               0           3
                                                            #3 101 to 500                            71        17                 3               36               8           7
                                                            #4 501 to 1000                           36         7                 4               12               5           8
                                                            #5 1001 to 2000                          65        15                 6               24               9          11
                                                            #6 2001 or more                           0         0                 0                0               0           0
                                                         Q.10 # People I/my staff provided with
                                   Your Responsibilities FFWABs with Federal Write-In Absentee Ballots (FWABs)?
                                                         as provide
During 2004, about how many people did you and your staffVoting Assistance Officer
                                                            #1 None                                   2         0                 1                1               0           0
                                                            #2 1 to 50                               37        12                 2               11               4           8
                                                            #3 51 to 100                             40        10                 4               17               5           4
                                                            #4 101 to 200                            36         8                 2               21               1           4
                                                            #5 201 to 500                            41         7                 6               15               3          10
                                                            #6 501 or more                           45        13                 2               18               9           3
                                                         Q.11 # Hours/wk I or my staff spent
Since January 1, 2004, about how manyResponsibilities on VAO voting activities your staff spent on VAO voting activities?
                                                          on average have you and
                                   Your hours per week as Voting Assistance Officer
                                                            #1 10 hours or less                     130        32                13               55              14          16
                                                            #2 11 to 20 hours                        50        12                 2               23               3          10
                                                            #3 21 to 30 hours                         4         0                 1                1               1           1
                                                            #4 31 to 40 hours                         6         2                 0                1               2           1
                                                            #5 41 or more hours                      11         4                 1                3               2           1
                                                         Q.12 Activities done during current
                                   a VAO, which of the VAO assignment
                                                         as Voting Assistance Officer
During your current assignment as Your Responsibilitiesfollowing activities have you done? Mark all that apply

                                                                                                 103           19                 8               51              10          15
                                                         #1 Conducted workshops/briefings




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                                                       State Department Voting Assistance Officers - Frequencies

                                                                                                                                           Time at Location
                                                                                                 2004
                                                                                                 Total     0 to 6 mos      6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs    3 yrs+
       Question Full Text               Section                    Question Stem               (N = 204)    (N = 50)         (N = 17)          (N = 83)        (N = 22)    (N = 29)
                                                         #2 Distributed Federal Post Card
                                                                                                  193           47              16               82              20          28
                                                       Applications (FPCAs)
                                                          #3 Regularly reported on voting
                                                       activities to your Department's Chief      69            16               4               31               7          11
                                                       Voting Officer
                                                          #4 Answered overseas citizens’
                                                                                                  200           50              16               83              22          29
                                                       voting questions
                                                          #5 Displayed voting information
                                                                                                  191           47              16               80              21          27
                                                       materials
                                                          #6 Involved overseas citizen
                                                                                                  106           24               6               43              13          20
                                                       organizations in voting program

                                                            #7 Regulary reported on voting         135           32               6              58              15          24
                                                        activities to senior embassy officials
                                                        Q.13 Provide Federal Post Card
                                  Your Responsibilities Application (FPCA)
                                                         as Voting Assistance most
During 2004, what kinds of absentee voting assistance were you and your staffOfficer often asked to provide? Mark up to three answers
                                                            #1 Provide Federal Post Card
                                                                                                   158           39              13              64              19          23
                                                        Application (FPCA)
                                                            #2 Help fill out FPCA                   64           18               7              21               9           9
                                                            #3 Provide Federal Write-In
                                                                                                   111           30              11              46              13          11
                                                        Absentee Ballot (FWAB)
                                                            #4 Help fill out FWAB                   14            3               2               4               2           3
                                                            #5 Act as a notary/witness to
                                                                                                    18            7               3               3               3           2
                                                        FPCA and/or ballot
                                                            #6 Electronically transmit or
                                                                                                    10            5               0               4               0           1
                                                        receive (fax) election materials
                                                            #7 Help determine voting
                                                                                                    18            4               2               9               0           3
                                                        jurisdiction
                                                            #8 Provide address of local
                                                                                                    43            7               5              19               7           5
                                                        election official
                                                            #9 Explain specifics of state voting
                                                                                                    59           12               4              30               5           8
                                                        procedures
                                                            #10 Determine need to register or
                                                                                                    43           10               0              20               4           9
                                                        how to register
                                                            #11 Provide information on
                                                                                                     1            0               0               0               0           1
                                                        changing legal residence




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                                                         State Department Voting Assistance Officers - Frequencies

                                                                                                                                              Time at Location
                                                                                                       2004
                                                                                                       Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs    3 yrs+
       Question Full Text                Section                     Question Stem                   (N = 204)    (N = 50)      (N = 17)          (N = 83)        (N = 22)    (N = 29)
                                                            #12 Explain deadlines for
                                                         necessary forms and/or submitting              54          12              3               27               3           9
                                                         ballot
                                                            #13 Give dates of elections                  1           0              0                0               0           1

                                                            #14 Answer questions about                   0           0              0                0               0           0
                                                         impact of voting on federal tax liability
                                                            #15 Motivate individuals to vote             6           1              1                2               0           2
                                                            #16 Provide information on
                                                                                                         2           1              0                0               1           0
                                                         candidates/issues

                                                         Q.14a Satisfied with amount of time
                                                          performing performing
How satisfied were you with amount of time available foravailable forVAO duties VAO duties
                                  Your Responsibilities as Voting Assistance Officer
                                                             #1 Very Satisfied                         35            8              5               15               2           5
                                                             #2 Satisfied                              122          31              8               47              18          18
                                                             #3 Dissatisfied                           36            9              3               18               2           4
                                                             #4 Very Dissatisfied                       6            1              1                2               0           2
                                                         Q.14b Satisfied with Embassy support
                                  Your Responsibilities for Voting Assistance
How satisfied were you with embassy support for the voting the voting program Officer
                                                          as program
                                                             #1 Very Satisfied                         65           12              4               33               7           9
                                                             #2 Satisfied                              120          35             11               42              15          17
                                                             #3 Dissatisfied                           11            2              2                5               0           2
                                                             #4 Very Dissatisfied                       1            0              0                1               0           0
                                                         Q.14c Satisfied with department
                                  Your support for the support forAssistance Officer
                                                          as Voting the
How satisfied were you with DepartmentResponsibilities voting program voting program
                                                             #1 Very Satisfied                         100          17              8               43              13          19
                                                             #2 Satisfied                              93           31              9               35               9           9
                                                             #3 Dissatisfied                            6            2              0                3               0           1
                                                             #4 Very Dissatisfied                       1            0              0                1               0           0
                                                         Q.14d Satisfied with quantity of voting
                                  Your Responsibilities materials Assistance Officer
How satisfied were you with quantity of voting materials available available
                                                          as Voting
                                                             #1 Very Satisfied                          87          17              8               39               9          14
                                                             #2 Satisfied                               98          32              6               36              12          12
                                                             #3 Dissatisfied                            12           0              3                6               1           2
                                                             #4 Very Dissatisfied                        2           1              0                1               0           0
                                                          Q.14e Satisfied with timeliness of
                                                          distribution of voting materials within
                                                           of Department of State
How satisfied were you with the timeliness of distributionthe voting materials within the Department of State
                                   Your Responsibilities as Voting Assistance Officer


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                                                       State Department Voting Assistance Officers - Frequencies

                                                                                                                                         Time at Location
                                                                                                     2004
                                                                                                     Total  0 to 6 mos      6 mos to 1 yr    1 to 2 yrs       2 to 3 yrs    3 yrs+
       Question Full Text               Section                      Question Stem                 (N = 204)  (N = 50)        (N = 17)        (N = 83)         (N = 22)    (N = 29)
                                                            #1 Very Satisfied                          65        11               5              32                7          10
                                                            #2 Satisfied                              119        37               9              44               14          15
                                                            #3 Dissatisfied                            15         2               3               6                1           3
                                                            #4 Very Dissatisfied                        0         0               0               0                0           0
                                                        Q.14f Satisfied with method of
How satisfied were you with the method Responsibilities requisitioning voting materials
                                                         voting materials
                                  Your of requisitioning as Voting Assistance Officer
                                                            #1 Very Satisfied                     44              8               2              23                5          6
                                                            #2 Satisfied                         131             36              14              48               15         18
                                                            #3 Dissatisfied                       18              6               1               5                2          4
                                                            #4 Very Dissatisfied                   5              0               0               4                0          1
                                                         as Voting frequent complaints
                                  Your Responsibilities Q.15 Most Assistance Officer
During 2004, what were the most frequent complaints from overseas citizens concerning registering to vote or obtaining an absentee ballot? Mark up to three answers

                                                                                                      97        22               8               39               9          19
                                                          #1 Complicated voting procedures

                                                           #2 Federal Post Card Application           36         5               3               19               3           6
                                                       (FPCA) difficult to fill out
                                                           #3 Delayed or no response to the
                                                                                                     144        32               13              59              19          21
                                                       FPCA
                                                           #4 FPCA returned because not
                                                                                                       4         1               0                3               0           0
                                                       accepted by election officials
                                                           #5 Absentee ballot confusing               35        11               3               11               5           5
                                                           #6 Federal Write-In Absentee
                                                                                                      17         4               1                8               2           2
                                                       Ballot (FWAB) difficult to use
                                                           #7 Voting Assistance Guide
                                                                                                       9         3               2                3               0           1
                                                       difficult to use
                                                           #8 Residency qualifications/laws
                                                                                                      88        21               8               37              10          12
                                                       confusing
                                                           #9 Not enough information on
                                                                                                      20         4               1                8               5           2
                                                       candidates/issues
                                                           #10 Difficulty in maintaining current
                                                       mailing address with local election            22         7               1               10               1           3
                                                       officials
                                                           #11 Difficult to have FPCA or ballot
                                                                                                       6         2               0                4               0           0
                                                       notarized
                                                           #12 I did not receive any
                                                                                                       8         4               2                0               1           1
                                                       complaints
                                                           #13 None of these                           6         2               1                2               0           1




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                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Frequencies

                                                                                                                                           Time at Location
                                                                                                 2004
                                                                                                 Total      0 to 6 mos     6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs           3 yrs+
       Question Full Text               Section                    Question Stem               (N = 204)     (N = 50)        (N = 17)          (N = 83)        (N = 22)           (N = 29)
                                                       Q.16 Three states or territories with
                                                       most procedural problems to
                                 Your Responsibilities absentee voters at post
                                                       as Voting Assistance three states or territories presented the most procedural problems to absentee voters at your post?
Based on your current experience as a VAO, during the 2004 elections, which Officer
                                                          #1 Alabama                                  0            0              0                0               0                 0
                                                          #2 Alaska                                   1            0              0                0               1                 0
                                                          #3 Arizona                                  1            0              0                1               0                 0
                                                          #4 Arkansas                                 1            1              0                0               0                 0
                                                          #5 California                              32           10              2               13               2                 5
                                                          #6 Colorado                                 5            0              0                2               1                 2
                                                          #7 Connecticut                              0            0              0                0               0                 0
                                                          #8 Delaware                                 0            0              0                0               0                 0
                                                          #9 Florida                                 47           12              4               17               4                10
                                                          #10 Georgia                                 1            0              0                0               1                 0
                                                          #11 Hawaii                                  0            0              0                0               0                 0
                                                          #12 Idaho                                   0            0              0                0               0                 0
                                                          #13 Illinois                                6            1              1                2               2                 0
                                                          #14 Indiana                                 0            0              0                0               0                 0
                                                          #15 Iowa                                    0            0              0                0               0                 0
                                                          #16 Kansas                                  2            1              0                1               0                 0
                                                          #17 Kentucky                                0            0              0                0               0                 0
                                                          #18 Louisiana                               3            1              1                0               0                 1
                                                          #19 Maine                                   2            0              0                2               0                 0
                                                          #20 Maryland                                2            0              0                2               0                 0
                                                          #21 Massachusetts                           4            0              0                3               1                 0
                                                          #22 Michigan                               28            4              0               14               3                 7
                                                          #23 Minnesota                               3            1              0                2               0                 0
                                                          #24 Mississippi                             0            0              0                0               0                 0
                                                          #25 Missouri                                1            0              0                1               0                 0
                                                          #26 Montana                                 0            0              0                0               0                 0
                                                          #27 Nebraska                                0            0              0                0               0                 0
                                                          #28 Nevada                                  1            0              0                0               0                 1
                                                          #29 New Hampshire                           1            0              0                0               1                 0
                                                          #30 New Jersey                              4            0              0                2               0                 2
                                                          #31 New Mexico                              0            0              0                0               0                 0
                                                          #32 New York                               27            6              1                9               3                 8
                                                          #33 North Carolina                          1            0              0                1               0                 0
                                                          #34 North Dakota                            0            0              0                0               0                 0
                                                          #35 Ohio                                    7            2              0                0               1                 4


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                                                          State Department Voting Assistance Officers - Frequencies

                                                                                                                                          Time at Location
                                                                                                     2004
                                                                                                     Total   0 to 6 mos   6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs    3 yrs+
       Question Full Text                 Section                      Question Stem               (N = 204)   (N = 50)     (N = 17)          (N = 83)        (N = 22)    (N = 29)
                                                              #36 Oklahoma                              1          0            0                 0               0           1
                                                              #37 Oregon                                0          0            0                 0               0           0
                                                              #38 Pennsylvania                          9          2            0                 5               1           1
                                                              #39 Rhode Island                          1          0            1                 0               0           0
                                                              #40 South Carolina                        0          0            0                 0               0           0
                                                              #41 South Dakota                          0          0            0                 0               0           0
                                                              #42 Tennessee                             1          0            0                 1               0           0
                                                              #43 Texas                                17          4            1                 5               2           5
                                                              #44 Utah                                  1          0            0                 1               0           0
                                                              #45 Vermont                               0          0            0                 0               0           0
                                                              #46 Virginia                             14          3            0                 8               1           2
                                                              #47 Washington                            2          0            1                 1               0           0
                                                              #48 West Virginia                         0          0            0                 0               0           0
                                                              #49 Wisconsin                             5          0            0                 4               1           0
                                                              #50 Wyoming                               1          0            0                 0               0           1
                                                              #51 Guam                                  1          1            0                 0               0           0
                                                              #52 Puerto Rico                           1          0            1                 0               0           0
                                                              #53 Washington, D.C.                      5          2            0                 1               1           1
                                                              #54 Virgin Islands                        0          0            0                 0               0           0
                                                          Q.17a Assisted voter with
                                                          sending/receiving fax of
Did you or your staff assist any voter with sending or receiving Election Materials FPCACard Application (FPCA)
                                    Electronic Transmission of by fax the Federal Post
                                                              #1 YES, helped send materials         115           25           10               47              15          18
                                                              #2 YES, helped receive materials
                                                                                                      0            0            0                0               0           0
                                                          [NOTE: prefill "NA"]
                                                              #3 NO                                  79           24            6               33               6          10
                                                          Q.17b Assisted voter with
                                                          sending/receiving fax of blank
                                                          absentee ballot
                                    Electronic Transmission of by fax the Blank absentee ballot
Did you or your staff assist any voter with sending or receiving Election Materials
                                                              #1 YES, helped send materials
                                                                                                      0            0            0                0               0           0
                                                          [NOTE: prefill "NA"]

                                                                                                      32        9               2               10               6           5
                                                             #2 YES, helped receive materials
                                                             #3 NO                                   114        30              9               53               8          14

                                                          Q.17c Assisted voter with
                                    Electronic Transmission of by fax the Voted voted
                                                          sending/receiving fax of
Did you or your staff assist any voter with sending or receiving Election Materialsballot ballot
                                                              #1 YES, helped send materials           83        21              7               33              11          11




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                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Frequencies

                                                                                                                                            Time at Location
                                                                                                     2004
                                                                                                     Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs    3 yrs+
       Question Full Text                Section                  Question Stem                    (N = 204)    (N = 50)      (N = 17)          (N = 83)        (N = 22)    (N = 29)
                                                           #2 YES, helped receive materials
                                                                                                       0           0              0                0               0           0
                                                        [NOTE: prefill "NA"]
                                                           #3 NO                                     100          27              7               44               7          15
                                                          Q.17d Assisted voter with
                                                          sending/receiving fax of other voting
                                                          materials
                                    Electronic Transmission of by fax the other voting materials
Did you or your staff assist any voter with sending or receiving Election Materials
                                                              #1 YES, helped send materials           36           4              6               11               8           7

                                                                                                       7           2              0                2               3           0
                                                         #2 YES, helped receive materials
                                                         #3 NO                                       129          37              9               59               8          16
                                                      Q.18a Received the Voting
Did you receive the Voting Assistance Guide 2004-05? Assistance Guide 2004-05
                                  Voting Assistance Guide
                                                         #1 Yes                                      189          45             15               81              20          28
                                                         #2 No                                       11            5              1                2               2           1
                                                      Q.18b Month/year received the Voting
                                                      Assistance Guide 2004-05
                                  Voting Assistance Guide
During what month and year did you receive the Voting Assistance Guide 2004-05?
                                                         #1 January 2004                              25           5              2               12               1           5
                                                         #2 February 2004                             30           6              4               10               4           6
                                                         #3 March 2004                                21           3              3               11               3           1
                                                         #4 April 2004                                15           4              1                8               1           1
                                                         #5 May 2004                                   8           1              0                3               1           3
                                                         #6 June 2004                                  9           2              1                5               0           1
                                                         #7 July 2004                                  4           1              1                2               0           0
                                                         #8 August 2004                                2           0              0                2               0           0
                                                         #9 September 2004                             2           1              0                0               1           0
                                                         #10 Do not recall                            70          22              4               25               8          11
                                                       Q.19 Usefulness of the Voting
                                                       Assistance Guide 2004-05 in
                                                       performing VAO duties
                                   Voting Assistance Guide
During 2004, how useful was the Voting Assistance Guide 2004-05 in performing VAO duties?
                                                          #1 Very Useful                             153          36             13               66              17          21
                                                          #2 Useful                                  26            5              3                9               2           7
                                                          #3 Somewhat Useful                          6            3              0                3               0           0
                                                          #4 Not Useful at All                        1            0              0                1               0           0
                                                       Q.20 What you liked about Voting
                                                       Assistance Guide 2004-05
                                   Assistance Guide Guide
What did you like about the Voting Voting Assistance 2004-05? Mark all that apply
                                                          #1 State-by-state information on
                                                                                                     181          44             16               76              19          26
                                                       registering and voting absentee




                                                                                          164 of 289
May 2, 2005
                                                                    2004 Post Election Survey Results
                                                        State Department Voting Assistance Officers - Frequencies

                                                                                                                                            Time at Location
                                                                                                     2004
                                                                                                     Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs       2 to 3 yrs        3 yrs+
       Question Full Text               Section                     Question Stem                  (N = 204)    (N = 50)      (N = 17)          (N = 83)         (N = 22)        (N = 29)

                                                                                                     119          32              12               46              13               16
                                                           #2 Dates of elections and deadlines

                                                           #3 Information on how to fill out the     129          27              11               55              13               23
                                                        Federal Post Card Application (FPCA)
                                                           #4 Mailing addresses for FPCA or
                                                                                                     168          41              14               71              18               24
                                                        ballot
                                                           #5 Information on electronically
                                                        transmitting (faxing) the FPCA or            116          28               8               45              13               22
                                                        voted ballot

                                                                                                     64          19                 5              24              5                 11
                                                             #6 The overall layout and design
                                                             #7 Other                                 3           0                 1               1              0                  1
                                                             #8 None of the above                     1           1                 0               0              0                  0
                                                         Q.21 Received the Voting Information
                                                         News newsletter
                                    Voting a monthly News Newsletter
The Voting Information News newsletter isInformation publication containing timely information for VAOs. Do you currently receive the Voting Information News newsletter and if so, in what format do you recei
                                                             #1 Yes, electronically                 145          30                11              68             14                 22
                                                             #2 Yes, hard copy                        4           1                 0               2              0                  1
                                                             #3 Yes, both electronically and
                                                                                                     11           3                 1               4              0                  3
                                                         hard copy
                                                             #4 No                                   40          16                 5               9              8                  2
                                                         Q.22 Ways used Voting Information
                                                         News ways do
During your current VAO assignment, in which of the following newsletter use the newsletter? Mark all that apply
                                    Voting Information News Newsletter you
                                                             #1 Forward it by e-mail                 77          10                 8              39              8                 12
                                                             #2 Photocopy the whole newsletter
                                                                                                     21           3                 1              10              2                  5
                                                         and distribute it
                                                             #3 Extract selected information
                                                                                                     98          19                 8              49              9                 13
                                                         and distribute it
                                                             #4 Keep it for reference               137          28                 9              65             11                 24
                                                             #5 Other                                 3           1                 0               2              0                  0
                                                         Q.23 Overall usefulness of Voting
                                                         Information News in carrying out
                                                         current carrying
Overall, how useful is the Voting Information News newsletter inVAO duties your current VAO duties?
                                    Voting Information News Newsletter out
                                                             #1 Very Useful                          65          13                 5              31              6                 10
                                                             #2 Useful                               65          12                 4              30              8                 11
                                                             #3 Somewhat Useful                      30           9                 2              13              0                  6
                                                             #4 Not Useful at All                     1           0                 1               0              0                  0




                                                                                         165 of 289
May 2, 2005
                                                                    2004 Post Election Survey Results
                                                        State Department Voting Assistance Officers - Frequencies

                                                                                                                                        Time at Location
                                                                                                   2004
                                                                                                       0 to 6 mos
                                                                                                   Total                6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs    3 yrs+
       Question Full Text               Section                  Question Stem                   (N = 204)
                                                                                                        (N = 50)           (N = 17)         (N = 83)        (N = 22)    (N = 29)
                                                     Q.24 What liked about Voting
When you used the Voting Information News newsletter Information News newsletter
                                                     in your current
                                Voting Information News Newsletter VAO assignment, what did you like about it? Mark all that apply

                                                                                                    24       6               2                10               1           5
                                                           #1 The overall layout and design
                                                           #2 The information it contains          133       29              10               61              13          20
                                                           #3 Easy to use                          45         9               3               21               3           9
                                                           #4 Frequency of the newsletter          47         9               3               22               3          10
                                                           #5 Timeliness of the information in
                                                                                                    78       16              6                39               4          13
                                                       the newsletter
                                                           #6 “To Do” Checklist                     87       16              7                38               9          17
                                                           #7 Other                                  1        0              0                 1               0           0
                                                           #8 None of the above                      6        2              1                 2               0           1
                                                       Q.25a Used the FVAP web site
                                                       personally
                                  Federal Voting Assistance time, for any Site
During 2004, did you personally use the FVAP web site at anyProgram Webreason?
                                                           #1 Yes                                  180       42              14               76              22          26
                                                           #2 No                                   21         8               3                7               0           3
                                                       Q.25b Total times used the FVAP site
                                  Federal Voting site? in '04
During 2004, how often did you use the FVAP webAssistance Program Web Site
                                                           #1 Everyday                              27       4               1                13               1           8
                                                           #2 At least once a week but not
                                                                                                    91       21              9                40              10          11
                                                       everyday
                                                           #3 At least once a month but not
                                                                                                    46       14              2                16               8           6
                                                       every week
                                                           #4 At least once in 2004 but not
                                                                                                    16       3               2                 7               3           1
                                                       every month

                                    Federal Voting you use the FVAP web site? FVAP web site
                                                         Q.26 Program used the
During 2004, for which of the following reasons didAssistance Reasons Web SiteMark all that apply
                                                            #1 To access the online Voting
                                                                                                  137        35              12               56              15          19
                                                         Assistance Guide
                                                            #2 To access Voting Information
                                                                                                  50         12              6                23               5           4
                                                         News newsletters
                                                            #3 To access other FVAP
                                                                                                  60         11              4                29               8           8
                                                         publications

                                                                                                    89       26              5                35               9          14
                                                           #4 To access the Voting Calendar

                                                          #5 To access the online Federal           98       20              9                50               9          10
                                                        Post Card Application (FPCA)



                                                                                        166 of 289
May 2, 2005
                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Frequencies

                                                                                                                                           Time at Location
                                                                                                    2004
                                                                                                    Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs    3 yrs+
       Question Full Text                Section                     Question Stem                (N = 204)    (N = 50)      (N = 17)          (N = 83)        (N = 22)    (N = 29)
                                                           #6 To link to other election-related
                                                                                                 107             25              9               45              11          17
                                                        websites
                                                           #7 To obtain Voting Assistance
                                                                                                  21              3              1               10               2           5
                                                        Officer training
                                                           #8 To find a U.S.
                                                                                                  38              9              2               15               5           7
                                                        Representative/Senator
                                                           #9 To obtain toll-free telephone
                                                                                                  64             13              6               27               6          12
                                                        numbers
                                                           #10 To e-mail FVAP                     26              4              2               12               3           5
                                                           #11 To obtain information for your
                                                                                                   0              0              0                0               0           0
                                                        own publications
                                                        Q.27 Satisfaction with the FVAP web
During 2004, how satisfied were you with the FVAP web site Program Web Site
                                                        site?
                                  Federal Voting Assistance
                                                           #1 Very Satisfied                      70             17              8               25               7          13
                                                           #2 Satisfied                           96             22              6               44              14          10
                                                           #3 Dissatisfied                        12              3              0                6               0           3
                                                           #4 Very Dissatisfied                    1              0              0                1               0           0
                                                        Q.28 web site during 2004? Mark
Which of the following explains why you didVoting Assistance Why not used FVAP web siteall that apply
                                  Federal not use the FVAPProgram Web Site
                                                           #1 I did not know about it              4              2              1                1               0           0

                                                                                                       0          0              0                0               0           0
                                                             #2 I did not know what it was for
                                                             #3 I knew about it, but did not
                                                                                                       0          0              0                0               0           0
                                                          know the web site address
                                                             #4 I got all the information I
                                                                                                      10          2              2                5               0           1
                                                          needed from other sources
                                                             #5 I did not think that it would be
                                                                                                       1          0              1                0               0           0
                                                          useful
                                                             #6 Other                                  3          2              0                0               0           1
                                                          Q.29 Used or referred anyone to the
                                    Voting Information VIC
During 2004, did you use or refer anyone to the VIC? Center
                                                             #1 Yes                                   32          3              2               11               3          13
                                                             #2 No                                    158        46             14               66              18          14
                                                          Q.30 Why used or referred anyone to
                                                          the VIC
                                    Voting you use or Center
During 2004, for which of the following didInformation refer anyone to the VIC? Mark all that apply
                                                             #1 Election information and
                                                                                                      21          1              2                7               1          10
                                                          election dates
                                    Voting you use or Center
During 2004, for which of the following didInformation refer anyone to the VIC? Mark all that apply - 1
                                    Voting you use or Center Messages from Mark all that
                                                             #2
During 2004, for which of the following didInformation refer anyone to the VIC? incumbents apply 8                1              0                2               1           4
                                    Voting you use or Center Messages from Mark all that
                                                             #3
During 2004, for which of the following didInformation refer anyone to the VIC? candidates apply 5                0              0                1               1           3


                                                                                          167 of 289
May 2, 2005
                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Frequencies

                                                                                                                                           Time at Location
                                                                                                   2004
                                                                                                   Total     0 to 6 mos    6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs        3 yrs+
       Question Full Text               Section                       Question Stem              (N = 204)    (N = 50)       (N = 17)          (N = 83)        (N = 22)        (N = 29)
                                                             #4 Contacting Service/DoS Chief
                                                                                                    12            1               0               5               0                6
                                                          Voting
                                    Voting you use or Center Action Officer
During 2004, for which of the following didInformation refer anyone to the VIC? Mark all that apply
                                                             #5 Contacting elected
                                                                                                     7            1               0               3               0                3
                                                          representative(s)
                                    Voting you use or Center
During 2004, for which of the following didInformation refer anyone to the VIC? Mark all that apply
                                                             #6
                                    Voting you use or Center Contacting election officials
During 2004, for which of the following didInformation refer anyone to the VIC? Mark all that apply 21            3               1               9               2                6
                                                          Q.31 Satisfaction with assistance
                                                          received from the VIC
                                    Voting Information Center
During 2004, how satisfied were you or those you referred with the assistance received from the VIC?
                                                             #1 Very Satisfied                       8            1               1               3               0                3
                                                             #2 Satisfied                           21            2               1               7               0               11
                                                             #3 Dissatisfied                         1            0               0               0               0                1
                                                             #4 Very Dissatisfied                    0            0               0               0               0                0
                                                             #5 Don't know                          11            1               1               5               4                0
                                                          Q.32 Why not used or referred anyone
                                     explain why you did notthe or
                                                          to use
During 2004, which of the followingVoting Information Center VIC refer anyone to the VIC? Mark all that apply

                                                          #1 I got all the voting assistance I      67          19                4              31               8                5
                                                       needed from other sources
                                                          #2 No one needed it or asked to be
                                                                                                    65          22                4              26               6                7
                                                       referred
                                                          #3 I did not know about it                47          11                7              23               4                2
                                                          #4 Other                                   3           2                0               0               1                0

                                                    Q.33 Used or referred someone to the
                                                    FVAP toll-free ombudsman tel service
                                 Toll-Free Ombudsman Telephone Service
The Federal Voting Assistance Program (FVAP) provides a toll-free ombudsman telephone service from many countries that allows a caller to talk directly with FVAP staff for voting assistance. During 2004, d
                                                       #1 Yes                                  46           9                 2                 21               5                  9
                                                       #2 No                                  145          41                14                 58              17                 15

                                                         Q.34 Satisfaction received from the
                                                         FVAP the assistance
                                   Toll-Free Ombudsman with toll-free ombudsman tel service
During 2004, how satisfied were you or those you referred Telephone Service you received from the FVAP toll-free ombudsman telephone service?
                                                            #1 Very Satisfied                     7             0             1                3                  2                1
                                                            #2 Satisfied                         21             6             1                8                  1                5
                                                            #3 Dissatisfied                       2             0             0                1                  0                1
                                                            #4 Very Dissatisfied                  1             1             0                0                  0                0
                                                            #5 Don't know                        21             2             1               10                  2                6
                                                         Q.35 Why not used or refferred
                                                         anyone to the FVAP toll-free
                                    reasons Ombudsman Telephone tel or refer
During 2004, which of the followingToll-Free explain why ombudsmanuse service anyone to the FVAP toll-free ombudsman telephone service? Mark all that apply
                                                         you did not Service




                                                                                        168 of 289
May 2, 2005
                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Frequencies

                                                                                                                                         Time at Location
                                                                                                  2004
                                                                                                  Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs    3 yrs+
      Question Full Text                Section                   Question Stem                 (N = 204)    (N = 50)      (N = 17)          (N = 83)        (N = 22)    (N = 29)

                                                         #1 I got all the voting assistance I      48          17              3               17               6           5
                                                     needed from other sources
                                                         #2 No one needed it or asked to be
                                                                                                   64          19              5               23               8           9
                                                     referred
                                                         #3 I did not know about it                36           7              9               14               1           5
                                                         #4 Other                                   8           3              0                4               0           1
                                                     Q.36a Usefulness of info from Voting
                                                     News
                                 Other Sources of Voting Releases
During 2004, how useful was the Voting News Releases? Information
                                                         #1 Very Useful                            56          11              5               24               7           9
                                                         #2 Useful                                 99          22              7               46               7          17
                                                         #3 Somewhat Useful                        28           8              2                9               7           2
                                                         #4 Not Useful at All                       4           2              1                1               0           0
                                                         #5 Did not use                            12           6              1                3               1           1
                                                     Q.36b Usefulness of info from
During 2004, how useful was the motivational posters motivational posters
                                 Other Sources of Voting Information
                                                         #1 Very Useful                            27           5              1               15               2           4
                                                         #2 Useful                                 52          12              8               18               9           5
                                                         #3 Somewhat Useful                        74          15              3               34               6          16
                                                         #4 Not Useful at All                      26           9              4                6               4           3
                                                         #5 Did not use                            20           9              0                9               1           1
During 2004, how useful was the                     Q.36c Usefulness of info from The
Voting Information Election                         Voting Information Election Calendar
Calendar poster                                     poster
                                Other Sources of Voting Information
                                                        #1 Very Useful                             36          10              3               13               5           5
                                                        #2 Useful                                  60          15              4               25               7           9
                                                        #3 Somewhat Useful                         46           7              3               23               5           8
                                                        #4 Not Useful at All                       11           5              3                2               0           1
                                                        #5 Did not use                             47          13              3               20               5           6
                                                     Q.36d Usefulness of info from How To
                                                     Do It! Absentee Voting Frequently
                                                     Asked Questions
                                 Other Do It! Absentee Voting Frequently Asked Questions
During 2004, how useful was the How ToSources of Voting Information
                                                        #1 Very Useful                             68          16              5               28               7          12
                                                        #2 Useful                                  66          17              6               29               6           8
                                                        #3 Somewhat Useful                         37          10              1               14               7           5
                                                        #4 Not Useful at All                        3           0              3                0               0           0
                                                        #5 Did not use                             25           7              1               11               2           4




                                                                                       169 of 289
May 2, 2005
                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Frequencies

                                                                                                                                        Time at Location
                                                                                                 2004
                                                                                                 Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs      2 to 3 yrs    3 yrs+
       Question Full Text               Section                    Question Stem               (N = 204)    (N = 50)      (N = 17)          (N = 83)        (N = 22)    (N = 29)
                                                       Q.36e Usefulness of info from public
                                                       service
                                 Other Sources campaign ad campaign
During 2004, how useful was the Public service adof Voting Information
                                                           #1 Very Useful                         18           4              1               10               2           1
                                                           #2 Useful                              46          10              8               15               6           7
                                                           #3 Somewhat Useful                     38          10              2               18               1           7
                                                           #4 Not Useful at All                   18           5              4                7               0           2
                                                           #5 Did not use                         77          19              2               32              13          11
                                                       Q.37a Received enough Voting
                                                       Assistance Guides 2004-05
                                 Voting Assistance Guide 2004-05 for
During 2004, did you have enough Other Sources of Voting Information your post?
                                                           #1 Yes                                 176         44             12               75              18          27
                                                           #2 No                                  22           5              4                8               3           2
                                                       Q.37b Received enough Federal Post
                                                       Card Applications
                                 Federal Post Card Application (FPCA)
During 2004, did you have enough Other Sources of Voting Information for your post?
                                                           #1 Yes                                 184         45             15               75              21          28
                                                           #2 No                                  16           4              2                8               1           1
                                                       Q.37c Received enough Federal Write-
                                                       in Absentee for
During 2004, did you have enough Other Sources ofAbsentee BallotsBallots post?
                                 Federal Write-in Voting Information your
                                                           #1 Yes                                 183         45             14               77              20          27
                                                           #2 No                                  16           4              3                6               2           1

                                                       Q.37d Received enough Voting
                                                       Information Calendar poster posters
                                 of the Voting Information ElectionElection Calendarfor your post?
During 2004, did you have enough Other Sources of Voting Information
                                                           #1 Yes                                  164        39             12               68              20          25
                                                           #2 No                                   32          9              4               13               2           4
                                                       Q.37e Received enough motivational
                                                       posters
                                 Motivational posters for Information
During 2004, did you have enough Other Sources of Votingyour post?
                                                           #1 Yes                                  161        38             12               67              20          24
                                                           #2 No                                   32         10              3               13               2           4




                                                                                       170 of 289
May 2, 2005
                                                              2004 Post Election Survey Results
                                                  State Department Voting Assistance Officers - Frequencies

                                                                        Age in Years
                                       2004
                                       Total     18 to 24    25 to 29     30 to 34     35 to 44     45+
           Question Stem             (N = 204)   (N = 2)     (N = 19)     (N = 52)     (N = 63)   (N = 65)
Response rate
  Complete                              204
  Undeliverable                          0
  Percent undeliverable               0.00%
  Head count                            234
  Net issued                            234
  Total response rate                 87.18%

Q.01 Country stationed on 11/02/04
   #1 Germany                            7          0           0            0            4          3
   #2 Japan                              6          0           0            1            3          2
   #3 South Korea                        1          0           0            0            1          0
   #4 USA                                0          0           0            0            0          0
   #5 Peru                               1          0           0            0            0          1
   #6 France                             3          0           0            1            0          2
   #7 Poland                             0          0           0            0            0          0
   #8 Italy                              3          0           0            1            1          1
   #9 United Kingdom                     1          0           0            0            1          0
   #10 New Zealand                       1          0           0            0            0          1
   #11 Macedonia                         1          0           0            0            1          0
   #12 Puerto Rico                       0          0           0            0            0          0
   #13 Dominican Republic                1          1           0            0            0          0
   #14 Israel                            1          0           0            0            0          1
   #15 Egypt                             0          0           0            0            0          0
   #16 Iraq                              1          0           0            0            1          0
   #17 Spain                             3          0           0            0            0          3
   #18 Iceland                           1          0           1            0            0          0
   #19 China                             6          0           1            2            3          0
   #20 Cuba                              1          0           0            1            0          0
   #21 Guatemala                         1          0           0            1            0          0
   #22 Australia                         4          0           0            1            0          3
   #23 Canada                            5          0           2            0            2          1
   #24 Turkey                            4          0           2            2            0          0
   #25 Kenya                             3          0           0            0            2          0
   #26 Mexico                            6          0           0            2            2          2
   #27 Belgium                           3          0           0            0            0          1
   #28 Mali                              0          0           0            0            0          0
   #29 Netherlands                       2          0           0            1            0          1


                                                                          171 of 289
May 2, 2005
                                                              2004 Post Election Survey Results
                                                  State Department Voting Assistance Officers - Frequencies

                                                                        Age in Years
                                       2004
                                       Total     18 to 24    25 to 29     30 to 34     35 to 44     45+
            Question Stem            (N = 204)   (N = 2)     (N = 19)     (N = 52)     (N = 63)   (N = 65)
   #30 Norway                             1          0           0            0            0          1
   #31 Oman                               1          0           0            1            0          0
   #32 Portugal                           2          0           0            1            0          1
   #33 Saudi Arabia                       3          0           1            0            2          0
   #34 Serbia & Montenegro                0          0           0            0            0          0
   #35 Sri-Lanka                          1          0           1            0            0          0
   #36 Bahrain                            0          0           0            0            0          0
   #37 Czech Republic                     2          0           0            0            1          1
   #38 Pakistan                           4          0           0            3            0          1
   #39 Thailand                           2          0           0            1            1          0
   #40 United Arab Emirates               3          0           1            0            2          0
   #41 Bolivia                            3          0           1            0            0          2
   #42 Brazil                             3          0           0            1            1          1
   #43 Greece                             2          0           0            1            1          0
   #44 Honduras                           2          0           1            0            1          0
   #45 Ireland                            3          0           0            0            3          0
   #46 Malta                              3          0           1            0            2          0
   #47 Russia                             3          0           0            1            2          0
   #48 Samoa                              1          0           0            0            0          1
   #49 Burma                              2          0           0            0            0          2
   #50 Ecuador                            2          0           0            1            0          1
   #51 Finland                            1          0           0            0            0          1
   #52 Grenada                            2          0           0            0            0          2
   #53 Romania                            2          0           0            0            1          1
   #54 Sierra Leone                       2          0           0            1            1          0
   #55 Switzerland                        2          0           0            1            0          1
   #56 Taiwan                             2          0           0            0            2          0
   #57 Yemen                              1          0           0            0            0          1
   #58 Zambia                             2          0           0            0            0          2
   #59 Slovenia                           1          0           0            0            0          1
   #60 Other                             80          1           7           27           22         23
Q.02 Time stationed at location
   #1 Less than 6 months                50          0           4           17           19         10
   #2 6 months to less than 1 year      17          1           2            5            2          7
   #3 1 year to less than 2 years       83          1          10           24           24         24
   #4 2 years to less than 3 years      22          0           1            3            8         10
   #5 3 years or more                   29          0           2            3           10         14
Q.03 Age on 11/02/04


                                                                          172 of 289
May 2, 2005
                                                                2004 Post Election Survey Results
                                                    State Department Voting Assistance Officers - Frequencies

                                                                          Age in Years
                                         2004
                                         Total     18 to 24    25 to 29     30 to 34     35 to 44     45+
            Question Stem              (N = 204)   (N = 2)     (N = 19)     (N = 52)     (N = 63)   (N = 65)
   #1 Under 24 years old                    2          2           0            0            0          0
   #2 25 to 29 years old                   19          0          19            0            0          0
   #3 30 to 34 years old                   52          0           0           52            0          0
   #4 35 to 44 years old                   63          0           0            0           63          0
   #5 45 years old & above                 65          0           0            0            0         65
Q.04 Length of time a VAO in current
assignment
   #1 Less than 3 months                  52          0           5           17           19         11
   #2 3 to 6 months                       38          1           6           13           11          7
   #3 6 to 12 months                      38          1           2           10            9         16
   #4 1 year or more                      70          0           5           11           24         30
Q.05 Served as a VAO before current
VAO assignment
   #1 Yes, once before                   29           0           1            2           16         10
   #2 Yes, more than once before         34           0           1            2           10         21
   #3 No                                 136          2          16           48           36         34
Q.06 Total time served as a VAO
   #1 Less than 6 months                   0                      0            0            0          0
   #2 6 months to less than 1 year         2                      0            0            2          0
   #3 1 year to less than 2 years          8                      0            1            4          3
   #4 2 years to less than 3 years        12                      0            1            6          5
   #5 3 years or more                     41                      2            2           14         23
Q.07 # U.S. citizens resided in
consular district as of 11/02/04
   #1 1 to 1000 people                    55          1           7           20           14         13
   #2 1001 to 10,000 people               64          0           5           17           22         20
   #3 10,001 to 20,000 people             34          0           3            3           13         15
   #4 more than 20,000 people             39          1           3            8           13         14
Q.08a Usefulness of FVAP onsite
VAO training workshop in preparing
for VAO duties
    #1 Very Useful                       21           0           4            4            4          9
    #2 Useful                            17           0           0            3            9          5
    #3 Somewhat Useful                    4           0           1            1            1          1
    #4 Not Useful at All                  0           0           0            0            0          0
    #5 Did not receive this training     139          2          13           40           43         41




                                                                            173 of 289
May 2, 2005
                                                                    2004 Post Election Survey Results
                                                        State Department Voting Assistance Officers - Frequencies

                                                                              Age in Years
                                             2004
                                             Total     18 to 24    25 to 29     30 to 34     35 to 44     45+
           Question Stem                   (N = 204)   (N = 2)     (N = 19)     (N = 52)     (N = 63)   (N = 65)
Q.08b Usefulness of FVAP online/CD
ROM VAO training in preparing for
VAO duties
   #1 Very Useful                            16           0           1            5            7          3
   #2 Useful                                 38           1           5            6           11         15
   #3 Somewhat Useful                        20           0           4            7            4          5
   #4 Not Useful at All                       0           0           0            0            0          0
   #5 Did not receive this training          110          1           8           31           37         33
Q.08c Usefulness of other
workshop/seminar(s) in preparing for
VAO duties
   #1 Very Useful                             5           0           0            0            1          4
   #2 Useful                                  2           0           0            0            2          0
   #3 Somewhat Useful                         4           1           0            2            0          1
   #4 Not Useful at All                       0           0           0            0            0          0
   #5 Did not receive this training          160          1          17           44           53         45

Q.08d Usefulness of classroom
instruction in preparing for VAO duties
   #1 Very Useful                             2           0           0            0            0          2
   #2 Useful                                  2           0           1            1            0          0
   #3 Somewhat Useful                         3           1           1            1            0          0
   #4 Not Useful at All                       1           0           0            1            0          0
   #5 Did not receive this training          165          1          16           43           55         50

Q.08e Usefulness of informal
briefings(s) in preparing for VAO duties
    #1 Very Useful                           23           0           2            6            9          6
    #2 Useful                                16           0           3            5            4          4
    #3 Somewhat Useful                       12           1           1            7            1          2
    #4 Not Useful at All                      1           0           0            0            0          1
    #5 Did not receive this training         122          1          12           28           41         40
Q.08f Usefulness of materials left by
previous VAO in preparing for VAO
duties
   #1 Very Useful                             22          0           3            5            5          9
   #2 Useful                                  34          1           3           10           12          8
   #3 Somewhat Useful                         31          0           3           14            8          6


                                                                                174 of 289
May 2, 2005
                                                                  2004 Post Election Survey Results
                                                      State Department Voting Assistance Officers - Frequencies

                                                                            Age in Years
                                           2004
                                           Total     18 to 24    25 to 29     30 to 34     35 to 44     45+
           Question Stem                 (N = 204)   (N = 2)     (N = 19)     (N = 52)     (N = 63)   (N = 65)
   #4 Not Useful at All                       3          1           0            1            0          1
   #5 Did not receive this training          89          0           9           17           30         33
Q.08g Usefulness of instructions from
Department of State in preparing for
VAO duties
   #1 Very Useful                           83          0           8           18           28         29
   #2 Useful                                81          2           7           17           26         29
   #3 Somewhat Useful                       26          0           2           14            6          4
   #4 Not Useful at All                      0          0           0            0            0          0
   #5 Did not receive this training          7          0           2            2            2          1
Q.09 # People I/my staff provided with
voting assistance
   #1 None                                   0          0           0            0            0          0
   #2 1 to 100                              29          0           2           13            5          9
   #3 101 to 500                            71          1           9           21           21         19
   #4 501 to 1000                           36          0           4            5           14         13
   #5 1001 to 2000                          65          1           4           13           23         24
   #6 2001 or more                           0          0           0            0            0          0
Q.10 # People I/my staff provided with
FFWABs
   #1 None                                   2          0           0            1            0          1
   #2 1 to 50                               37          0           2           10           12         13
   #3 51 to 100                             40          1           4           15            9         11
   #4 101 to 200                            36          0           8            7           10         11
   #5 201 to 500                            41          1           1            7           18         14
   #6 501 or more                           45          0           4           12           14         15
Q.11 # Hours/wk I or my staff spent
on VAO voting activities
   #1 10 hours or less                     130          1          12           33           46         38
   #2 11 to 20 hours                       50           1           5           14           14         16
   #3 21 to 30 hours                        4           0           1            0            0          3
   #4 31 to 40 hours                        6           0           0            3            0          3
   #5 41 or more hours                     11           0           1            2            3          5
Q.12 Activities done during current
VAO assignment

                                           103          0          10           27           35         31
   #1 Conducted workshops/briefings




                                                                              175 of 289
May 2, 2005
                                                                    2004 Post Election Survey Results
                                                        State Department Voting Assistance Officers - Frequencies

                                                                              Age in Years
                                             2004
                                             Total     18 to 24    25 to 29     30 to 34     35 to 44     45+
            Question Stem                  (N = 204)   (N = 2)     (N = 19)     (N = 52)     (N = 63)   (N = 65)
  #2 Distributed Federal Post Card
                                             193          2          19           50           62         60
Applications (FPCAs)
   #3 Regularly reported on voting
activities to your Department's Chief         69          0           7           12           26         24
Voting Officer
   #4 Answered overseas citizens’
                                             200          2          19           52           63         64
voting questions
   #5 Displayed voting information
                                             191          2          19           47           63         60
materials
   #6 Involved overseas citizen
                                             106          2           8           22           34         40
organizations in voting program

    #7 Regulary reported on voting           135          1          10           34           48         42
activities to senior embassy officials
Q.13 Provide Federal Post Card
Application (FPCA)
    #1 Provide Federal Post Card
                                             158          2          13           42           49         52
Application (FPCA)
    #2 Help fill out FPCA                     64          0           3           12           26         23
    #3 Provide Federal Write-In
                                             111          1          13           32           34         31
Absentee Ballot (FWAB)
    #4 Help fill out FWAB                     14          0           0            4            7          3
    #5 Act as a notary/witness to
                                              18          0           0            6            4          8
FPCA and/or ballot
    #6 Electronically transmit or
                                              10          0           4            3            0          3
receive (fax) election materials
    #7 Help determine voting
                                              18          0           2            4            7          5
jurisdiction
    #8 Provide address of local
                                              43          1           3           10           11         18
election official
    #9 Explain specifics of state voting
                                              59          1           9           12           22         15
procedures
    #10 Determine need to register or
                                              43          0           3           13           15         12
how to register
    #11 Provide information on
                                               1          0           0            0            1          0
changing legal residence




                                                                                176 of 289
May 2, 2005
                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Frequencies

                                                                               Age in Years
                                              2004
                                              Total     18 to 24    25 to 29     30 to 34     35 to 44     45+
            Question Stem                   (N = 204)   (N = 2)     (N = 19)     (N = 52)     (N = 63)   (N = 65)
   #12 Explain deadlines for
necessary forms and/or submitting              54          1           7           15           12         19
ballot
   #13 Give dates of elections                  1          0           0            0            0          1

   #14 Answer questions about                   0          0           0            0            0          0
impact of voting on federal tax liability
   #15 Motivate individuals to vote             6          0           0            2            1          3
   #16 Provide information on
                                                2          0           0            1            0          1
candidates/issues

Q.14a Satisfied with amount of time
available for performing VAO duties
    #1 Very Satisfied                         35           2           6           10            9          8
    #2 Satisfied                              122          0           9           30           39         44
    #3 Dissatisfied                           36           0           3           10           13         10
    #4 Very Dissatisfied                       6           0           0            2            1          3
Q.14b Satisfied with Embassy support
for the voting program
    #1 Very Satisfied                         65           2           6           15           23         19
    #2 Satisfied                              120          0          11           34           33         42
    #3 Dissatisfied                           11           0           0            2            6          3
    #4 Very Dissatisfied                       1           0           1            0            0          0
Q.14c Satisfied with department
support for the voting program
    #1 Very Satisfied                         100          2           9           20           36         33
    #2 Satisfied                              93           0           7           32           23         31
    #3 Dissatisfied                            6           0           1            0            4          1
    #4 Very Dissatisfied                       1           0           1            0            0          0
Q.14d Satisfied with quantity of voting
materials available
    #1 Very Satisfied                          87          2           7           20           32         26
    #2 Satisfied                               98          0          10           27           29         32
    #3 Dissatisfied                            12          0           1            3            2          6
    #4 Very Dissatisfied                        2          0           0            2            0          0
Q.14e Satisfied with timeliness of
distribution of voting materials within
the Department of State



                                                                                 177 of 289
May 2, 2005
                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Frequencies

                                                                               Age in Years
                                              2004
                                              Total     18 to 24    25 to 29     30 to 34     35 to 44     45+
             Question Stem                  (N = 204)   (N = 2)     (N = 19)     (N = 52)     (N = 63)   (N = 65)
   #1 Very Satisfied                            65          0           5           12           24         24
   #2 Satisfied                                119          2          12           34           34         37
   #3 Dissatisfied                              15          0           1            6            5          3
   #4 Very Dissatisfied                          0          0           0            0            0          0
Q.14f Satisfied with method of
requisitioning voting materials
   #1 Very Satisfied                          44           0           4           10           15         15
   #2 Satisfied                               131          1          13           38           34         45
   #3 Dissatisfied                            18           1           1            3            9          4
   #4 Very Dissatisfied                        5           0           0            1            4          0
Q.15 Most frequent complaints

                                               97          1          10           16           36         34
   #1 Complicated voting procedures

    #2 Federal Post Card Application           36          1           2           10           13         10
(FPCA) difficult to fill out
    #3 Delayed or no response to the
                                              144          2          16           35           46         45
FPCA
    #4 FPCA returned because not
                                                4          0           0            1            2          1
accepted by election officials
    #5 Absentee ballot confusing               35          1           5            8           11         10
    #6 Federal Write-In Absentee
                                               17          0           1           10            6          0
Ballot (FWAB) difficult to use
    #7 Voting Assistance Guide
                                                9          0           1            4            1          3
difficult to use
    #8 Residency qualifications/laws
                                               88          0          10           18           31         29
confusing
    #9 Not enough information on
                                               20          0           1            6            4          9
candidates/issues
    #10 Difficulty in maintaining current
mailing address with local election            22          0           1            7           11          3
officials
    #11 Difficult to have FPCA or ballot
                                                6          0           1            0            2          3
notarized
    #12 I did not receive any
                                                8          0           0            3            2          3
complaints
    #13 None of these                           6          0           0            3            1          2




                                                                                 178 of 289
May 2, 2005
                                                                 2004 Post Election Survey Results
                                                     State Department Voting Assistance Officers - Frequencies

                                                                           Age in Years
                                          2004
                                          Total     18 to 24    25 to 29     30 to 34     35 to 44     45+
            Question Stem               (N = 204)   (N = 2)     (N = 19)     (N = 52)     (N = 63)   (N = 65)
Q.16 Three states or territories with
most procedural problems to
absentee voters at post
   #1 Alabama                               0          0           0            0            0          0
   #2 Alaska                                1          0           0            0            0          1
   #3 Arizona                               1          0           0            0            0          1
   #4 Arkansas                              1          0           0            0            1          0
   #5 California                           32          0           5            6           11         10
   #6 Colorado                              5          0           0            1            3          1
   #7 Connecticut                           0          0           0            0            0          0
   #8 Delaware                              0          0           0            0            0          0
   #9 Florida                              47          0           3           15           16         13
   #10 Georgia                              1          0           0            0            0          1
   #11 Hawaii                               0          0           0            0            0          0
   #12 Idaho                                0          0           0            0            0          0
   #13 Illinois                             6          0           0            1            2          3
   #14 Indiana                              0          0           0            0            0          0
   #15 Iowa                                 0          0           0            0            0          0
   #16 Kansas                               2          0           0            1            1          0
   #17 Kentucky                             0          0           0            0            0          0
   #18 Louisiana                            3          0           1            0            2          0
   #19 Maine                                2          0           0            1            1          0
   #20 Maryland                             2          0           1            0            1          0
   #21 Massachusetts                        4          0           0            3            0          1
   #22 Michigan                            28          0           2            3           12         11
   #23 Minnesota                            3          0           1            0            2          0
   #24 Mississippi                          0          0           0            0            0          0
   #25 Missouri                             1          0           0            0            0          1
   #26 Montana                              0          0           0            0            0          0
   #27 Nebraska                             0          0           0            0            0          0
   #28 Nevada                               1          0           0            0            1          0
   #29 New Hampshire                        1          0           0            0            0          1
   #30 New Jersey                           4          0           0            2            0          2
   #31 New Mexico                           0          0           0            0            0          0
   #32 New York                            27          0           3            7           12          5
   #33 North Carolina                       1          0           0            0            0          1
   #34 North Dakota                         0          0           0            0            0          0
   #35 Ohio                                 7          0           1            0            4          2


                                                                             179 of 289
May 2, 2005
                                                                 2004 Post Election Survey Results
                                                     State Department Voting Assistance Officers - Frequencies

                                                                           Age in Years
                                          2004
                                          Total     18 to 24    25 to 29     30 to 34     35 to 44     45+
           Question Stem                (N = 204)   (N = 2)     (N = 19)     (N = 52)     (N = 63)   (N = 65)
   #36 Oklahoma                              1          0           0            0            0          1
   #37 Oregon                                0          0           0            0            0          0
   #38 Pennsylvania                          9          0           2            2            2          3
   #39 Rhode Island                          1          0           1            0            0          0
   #40 South Carolina                        0          0           0            0            0          0
   #41 South Dakota                          0          0           0            0            0          0
   #42 Tennessee                             1          0           0            1            0          0
   #43 Texas                                17          0           1            5            8          3
   #44 Utah                                  1          0           0            0            1          0
   #45 Vermont                               0          0           0            0            0          0
   #46 Virginia                             14          0           0            5            4          5
   #47 Washington                            2          0           1            1            0          0
   #48 West Virginia                         0          0           0            0            0          0
   #49 Wisconsin                             5          0           0            1            2          2
   #50 Wyoming                               1          0           0            0            1          0
   #51 Guam                                  1          0           0            0            1          0
   #52 Puerto Rico                           1          1           0            0            0          0
   #53 Washington, D.C.                      5          0           1            1            2          1
   #54 Virgin Islands                        0          0           0            0            0          0
Q.17a Assisted voter with
sending/receiving fax of FPCA
   #1 YES, helped send materials          115          2          11           26           36         40
   #2 YES, helped receive materials
                                            0          0           0            0            0          0
[NOTE: prefill "NA"]
   #3 NO                                   79          0           8           24           23         24
Q.17b Assisted voter with
sending/receiving fax of blank
absentee ballot
   #1 YES, helped send materials
                                            0          0           0            0            0          0
[NOTE: prefill "NA"]

                                           32          1           5            5           12          9
   #2 YES, helped receive materials
   #3 NO                                  114          1          13           35           29         36

Q.17c Assisted voter with
sending/receiving fax of voted ballot
   #1 YES, helped send materials           83          1           9           20           25         28




                                                                             180 of 289
May 2, 2005
                                                                 2004 Post Election Survey Results
                                                     State Department Voting Assistance Officers - Frequencies

                                                                           Age in Years
                                          2004
                                          Total     18 to 24    25 to 29     30 to 34     35 to 44     45+
          Question Stem                 (N = 204)   (N = 2)     (N = 19)     (N = 52)     (N = 63)   (N = 65)
   #2 YES, helped receive materials
                                            0          0           0            0            0          0
[NOTE: prefill "NA"]
   #3 NO                                  100          0          10           28           31         31
Q.17d Assisted voter with
sending/receiving fax of other voting
materials
   #1 YES, helped send materials           36          1           3            8           14         10

                                            7          0           1            2            0          4
   #2 YES, helped receive materials
   #3 NO                                  129          1          15           33           38         42
Q.18a Received the Voting
Assistance Guide 2004-05
   #1 Yes                                 189          2          19           49           59         60
   #2 No                                  11           0           0            3            4          4
Q.18b Month/year received the Voting
Assistance Guide 2004-05
   #1 January 2004                         25          0           4            2           10          9
   #2 February 2004                        30          0           4            9            6         11
   #3 March 2004                           21          0           0            6            8          7
   #4 April 2004                           15          1           1            4            6          3
   #5 May 2004                              8          0           2            1            1          4
   #6 June 2004                             9          1           1            3            2          2
   #7 July 2004                             4          0           2            1            1          0
   #8 August 2004                           2          0           0            0            2          0
   #9 September 2004                        2          0           0            0            1          1
   #10 Do not recall                       70          0           5           23           18         24
Q.19 Usefulness of the Voting
Assistance Guide 2004-05 in
performing VAO duties
   #1 Very Useful                         153          2          16           39           47         49
   #2 Useful                              26           0           3            7            6         10
   #3 Somewhat Useful                      6           0           0            2            3          1
   #4 Not Useful at All                    1           0           0            1            0          0
Q.20 What you liked about Voting
Assistance Guide 2004-05
   #1 State-by-state information on
                                          181          2          19           48           55         57
registering and voting absentee




                                                                             181 of 289
May 2, 2005
                                                                    2004 Post Election Survey Results
                                                        State Department Voting Assistance Officers - Frequencies

                                                                              Age in Years
                                             2004
                                             Total     18 to 24    25 to 29     30 to 34     35 to 44     45+
            Question Stem                  (N = 204)   (N = 2)     (N = 19)     (N = 52)     (N = 63)   (N = 65)

                                             119          1          12           31           38         37
   #2 Dates of elections and deadlines

   #3 Information on how to fill out the     129          1          14           31           36         47
Federal Post Card Application (FPCA)
   #4 Mailing addresses for FPCA or
                                             168          2          17           44           50         55
ballot
   #5 Information on electronically
transmitting (faxing) the FPCA or            116          2          13           28           36         37
voted ballot

                                              64          0           7           12           24         21
   #6 The overall layout and design
   #7 Other                                    3          0           0            2            0          1
   #8 None of the above                        1          0           0            0            1          0
Q.21 Received the Voting Information
News newsletter
   #1 Yes, electronically                    145          2          14           36           54         39
   #2 Yes, hard copy                          4           0           0            2            1          1
   #3 Yes, both electronically and
                                              11          0           0            3            2          6
hard copy
   #4 No                                      40          0           4           11            6         19
Q.22 Ways used Voting Information
News newsletter
   #1 Forward it by e-mail                    77          1           9           20           23         24
   #2 Photocopy the whole newsletter
                                              21          0           1            2           10          8
and distribute it
   #3 Extract selected information
                                              98          1           7           27           38         25
and distribute it
   #4 Keep it for reference                  137          2          13           34           46         42
   #5 Other                                   3           0           1            1            0          1
Q.23 Overall usefulness of Voting
Information News in carrying out
current VAO duties
    #1 Very Useful                            65          0           4           14           25         22
    #2 Useful                                 65          2           8           16           22         17
    #3 Somewhat Useful                        30          0           3           10           10          7
    #4 Not Useful at All                       1          0           0            1            0          0




                                                                                182 of 289
May 2, 2005
                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Frequencies

                                                                             Age in Years
                                            2004
                                            Total     18 to 24    25 to 29     30 to 34     35 to 44     45+
           Question Stem                  (N = 204)   (N = 2)     (N = 19)     (N = 52)     (N = 63)   (N = 65)
Q.24 What liked about Voting
Information News newsletter

                                             24          0           0            4           12          8
    #1 The overall layout and design
    #2 The information it contains          133          2          12           34           47         38
    #3 Easy to use                          45           0           5            7           19         14
    #4 Frequency of the newsletter          47           0           3           10           21         13
    #5 Timeliness of the information in
                                             78          0           5           18           33         22
the newsletter
    #6 “To Do” Checklist                     87          0           5           19           35         28
    #7 Other                                  1          0           0            1            0          0
    #8 None of the above                      6          0           1            1            2          2
Q.25a Used the FVAP web site
personally
    #1 Yes                                  180          2          16           46           60         56
    #2 No                                   21           0           3            6            3          9
Q.25b Total times used the FVAP site
in '04
    #1 Everyday                              27          0           4            3            7         13
    #2 At least once a week but not
                                             91          1           9           24           31         26
everyday
    #3 At least once a month but not
                                             46          1           2           15           18         10
every week
    #4 At least once in 2004 but not
                                             16          0           1            4            4          7
every month

Q.26 Reasons used the FVAP web site
   #1 To access the online Voting
                                            137          2          14           30           47         44
Assistance Guide
   #2 To access Voting Information
                                             50          0           6            8           19         17
News newsletters
   #3 To access other FVAP
                                             60          0           8           15           21         16
publications

                                             89          1           9           17           35         27
   #4 To access the Voting Calendar

  #5 To access the online Federal            98          2          13           24           31         28
Post Card Application (FPCA)



                                                                               183 of 289
May 2, 2005
                                                                    2004 Post Election Survey Results
                                                        State Department Voting Assistance Officers - Frequencies

                                                                              Age in Years
                                             2004
                                             Total     18 to 24    25 to 29     30 to 34     35 to 44     45+
             Question Stem                 (N = 204)   (N = 2)     (N = 19)     (N = 52)     (N = 63)   (N = 65)
    #6 To link to other election-related
                                             107          2           8           24           40         33
websites
    #7 To obtain Voting Assistance
                                              21          0           2            5            8          6
Officer training
    #8 To find a U.S.
                                              38          0           3            9           10         16
Representative/Senator
    #9 To obtain toll-free telephone
                                              64          1           8           17           20         18
numbers
    #10 To e-mail FVAP                        26          1           2            4            9         10
    #11 To obtain information for your
                                               0          0           0            0            0          0
own publications
Q.27 Satisfaction with the FVAP web
site
    #1 Very Satisfied                         70          0          10            9           25         26
    #2 Satisfied                              96          2           6           31           31         26
    #3 Dissatisfied                           12          0           0            5            4          3
    #4 Very Dissatisfied                       1          0           0            1            0          0
Q.28 Why not used FVAP web site
    #1 I did not know about it                 4          0           0            1            1          2

                                               0          0           0            0            0          0
   #2 I did not know what it was for
   #3 I knew about it, but did not
                                               0          0           0            0            0          0
know the web site address
   #4 I got all the information I
                                              10          0           1            4            1          4
needed from other sources
   #5 I did not think that it would be
                                               1          0           0            1            0          0
useful
   #6 Other                                    3          0           0            0            1          2
Q.29 Used or referred anyone to the
VIC
   #1 Yes                                    32           0           4            5            7         16
   #2 No                                     158          1          14           45           52         46
Q.30 Why used or referred anyone to
the VIC
   #1 Election information and
                                              21          0           1            1            5         14
election dates
   #2 Messages from incumbents                 8          0           2            1            0          5
   #3 Messages from candidates                 5          0           2            0            0          3


                                                                                184 of 289
May 2, 2005
                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Frequencies

                                                                             Age in Years
                                            2004
                                            Total     18 to 24    25 to 29     30 to 34     35 to 44     45+
            Question Stem                 (N = 204)   (N = 2)     (N = 19)     (N = 52)     (N = 63)   (N = 65)
    #4 Contacting Service/DoS Chief
                                             12          0           1            2            1          8
Voting Action Officer
    #5 Contacting elected
                                              7          0           1            0            2          4
representative(s)
    #6 Contacting election officials         21          0           2            3            6         10
Q.31 Satisfaction with assistance
received from the VIC
    #1 Very Satisfied                         8          0           2            0            1          5
    #2 Satisfied                             21          1           1            4            6          9
    #3 Dissatisfied                           1          0           0            0            1          0
    #4 Very Dissatisfied                      0          0           0            0            0          0
    #5 Don't know                            11          0           2            2            3          4
Q.32 Why not used or referred anyone
to the VIC

   #1 I got all the voting assistance I      67          0           4           19           28         16
needed from other sources
   #2 No one needed it or asked to be
                                             65          0           2           20           21         22
referred
   #3 I did not know about it                47          0           4           18           12         13
   #4 Other                                   3          0           0            0            1          2

Q.33 Used or referred someone to the
FVAP toll-free ombudsman tel service
   #1 Yes                                   46           1           2           14           17         12
   #2 No                                    145          1          16           37           45         46

Q.34 Satisfaction received from the
FVAP toll-free ombudsman tel service
   #1 Very Satisfied                          7          0           1            0            3          3
   #2 Satisfied                              21          1           1            6            6          7
   #3 Dissatisfied                            2          0           0            1            1          0
   #4 Very Dissatisfied                       1          0           0            0            1          0
   #5 Don't know                             21          0           0            8            6          7
Q.35 Why not used or refferred
anyone to the FVAP toll-free
ombudsman tel service




                                                                               185 of 289
May 2, 2005
                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Frequencies

                                                                             Age in Years
                                            2004
                                            Total     18 to 24    25 to 29     30 to 34     35 to 44     45+
           Question Stem                  (N = 204)   (N = 2)     (N = 19)     (N = 52)     (N = 63)   (N = 65)

   #1 I got all the voting assistance I      48          0           7           12           18         11
needed from other sources
   #2 No one needed it or asked to be
                                             64          1           7           17           19         20
referred
   #3 I did not know about it                36          0           4           13           11          8
   #4 Other                                   8          0           0            2            3          3
Q.36a Usefulness of info from Voting
News Releases
   #1 Very Useful                            56          0           8            8           19         21
   #2 Useful                                 99          1           7           31           34         26
   #3 Somewhat Useful                        28          1           1            9            7         10
   #4 Not Useful at All                       4          0           0            3            0          1
   #5 Did not use                            12          0           3            1            3          5
Q.36b Usefulness of info from
motivational posters
   #1 Very Useful                            27          0           4            4           11          8
   #2 Useful                                 52          0           5           13           15         19
   #3 Somewhat Useful                        74          1           6           23           21         23
   #4 Not Useful at All                      26          1           0            7           10          8
   #5 Did not use                            20          0           4            5            6          5
Q.36c Usefulness of info from The
Voting Information Election Calendar
poster
   #1 Very Useful                            36          0           2            8           15         11
   #2 Useful                                 60          1           4           19           16         20
   #3 Somewhat Useful                        46          0           5           13           13         15
   #4 Not Useful at All                      11          0           1            3            4          3
   #5 Did not use                            47          1           7            9           15         15
Q.36d Usefulness of info from How To
Do It! Absentee Voting Frequently
Asked Questions
   #1 Very Useful                            68          1           6           13           25         23
   #2 Useful                                 66          1           6           21           15         23
   #3 Somewhat Useful                        37          0           3           11           12         11
   #4 Not Useful at All                       3          0           0            2            0          1
   #5 Did not use                            25          0           4            4           11          6




                                                                               186 of 289
May 2, 2005
                                                                 2004 Post Election Survey Results
                                                     State Department Voting Assistance Officers - Frequencies

                                                                           Age in Years
                                          2004
                                          Total     18 to 24    25 to 29     30 to 34     35 to 44     45+
            Question Stem               (N = 204)   (N = 2)     (N = 19)     (N = 52)     (N = 63)   (N = 65)
Q.36e Usefulness of info from public
service ad campaign
    #1 Very Useful                         18          0           4            2            5          7
    #2 Useful                              46          1           3           16           14         12
    #3 Somewhat Useful                     38          0           3            9           12         14
    #4 Not Useful at All                   18          1           0            6            6          5
    #5 Did not use                         77          0           9           17           25         26
Q.37a Received enough Voting
Assistance Guides 2004-05
    #1 Yes                                176          1          18           46           55         56
    #2 No                                 22           1           1            6            7          7
Q.37b Received enough Federal Post
Card Applications
    #1 Yes                                184          2          17           48           59         58
    #2 No                                 16           0           2            4            4          6
Q.37c Received enough Federal Write-
in Absentee Ballots
    #1 Yes                                183          2          16           47           58         60
    #2 No                                 16           0           3            5            5          3

Q.37d Received enough Voting
Information Election Calendar posters
    #1 Yes                                164          1          14           43           54         52
    #2 No                                 32           1           5            7            9         10
Q.37e Received enough motivational
posters
    #1 Yes                                161          2          14           42           54         49
    #2 No                                 32           0           5            7            9         11




                                                                             187 of 289
May 2, 2005
                                                               2004 Post Election Survey Results
                                                   State Department Voting Assistance Officers - Frequencies

                                                               Tenure in Current Unit
                                       2004
                                       Total     0 to 3 mos   3 to 6 mos   6 to 12 mos       1+ yr
           Question Stem             (N = 204)    (N = 52)     (N = 38)      (N = 38)      (N = 70)
Response rate
  Complete                              204
  Undeliverable                          0
  Percent undeliverable               0.00%
  Head count                            234
  Net issued                            234
  Total response rate                 87.18%

Q.01 Country stationed on 11/02/04
   #1 Germany                            7           1            1              2            3
   #2 Japan                              6           0            2              1            3
   #3 South Korea                        1           0            1              0            0
   #4 USA                                0           0            0              0            0
   #5 Peru                               1           0            0              0            1
   #6 France                             3           0            0              1            2
   #7 Poland                             0           0            0              0            0
   #8 Italy                              3           1            0              0            2
   #9 United Kingdom                     1           0            0              1            0
   #10 New Zealand                       1           0            0              0            1
   #11 Macedonia                         1           0            0              0            1
   #12 Puerto Rico                       0           0            0              0            0
   #13 Dominican Republic                1           0            0              1            0
   #14 Israel                            1           0            0              1            0
   #15 Egypt                             0           0            0              0            0
   #16 Iraq                              1           1            0              0            0
   #17 Spain                             3           0            0              1            2
   #18 Iceland                           1           0            1              0            0
   #19 China                             6           1            2              1            2
   #20 Cuba                              1           1            0              0            0
   #21 Guatemala                         1           0            1              0            0
   #22 Australia                         4           1            1              0            1
   #23 Canada                            5           1            1              0            3
   #24 Turkey                            4           2            1              0            1
   #25 Kenya                             3           2            0              0            0
   #26 Mexico                            6           1            4              0            1
   #27 Belgium                           3           0            0              0            1
   #28 Mali                              0           0            0              0            0
   #29 Netherlands                       2           1            0              1            0


                                                                              188 of 289
May 2, 2005
                                                               2004 Post Election Survey Results
                                                   State Department Voting Assistance Officers - Frequencies

                                                               Tenure in Current Unit
                                       2004
                                       Total     0 to 3 mos   3 to 6 mos   6 to 12 mos       1+ yr
            Question Stem            (N = 204)    (N = 52)     (N = 38)      (N = 38)      (N = 70)
   #30 Norway                             1            0            0            0             1
   #31 Oman                               1            0            0            0             1
   #32 Portugal                           2            1            0            0             1
   #33 Saudi Arabia                       3            2            0            0             1
   #34 Serbia & Montenegro                0            0            0            0             0
   #35 Sri-Lanka                          1            0            0            0             0
   #36 Bahrain                            0            0            0            0             0
   #37 Czech Republic                     2            0            0            0             2
   #38 Pakistan                           4            3            0            0             0
   #39 Thailand                           2            1            0            0             1
   #40 United Arab Emirates               3            1            0            0             2
   #41 Bolivia                            3            0            0            1             2
   #42 Brazil                             3            1            1            0             1
   #43 Greece                             2            0            0            2             0
   #44 Honduras                           2            0            0            1             1
   #45 Ireland                            3            2            0            0             1
   #46 Malta                              3            3            0            0             0
   #47 Russia                             3            2            0            0             1
   #48 Samoa                              1            1            0            0             0
   #49 Burma                              2            1            0            0             1
   #50 Ecuador                            2            1            0            1             0
   #51 Finland                            1            0            1            0             0
   #52 Grenada                            2            0            0            0             2
   #53 Romania                            2            1            0            0             1
   #54 Sierra Leone                       2            0            0            2             0
   #55 Switzerland                        2            0            0            1             1
   #56 Taiwan                             2            0            0            1             1
   #57 Yemen                              1            1            0            0             0
   #58 Zambia                             2            0            0            2             0
   #59 Slovenia                           1            0            0            0             1
   #60 Other                             80           18           21           17            24
Q.02 Time stationed at location
   #1 Less than 6 months                50          40            9              0            0
   #2 6 months to less than 1 year      17           0            7             10            0
   #3 1 year to less than 2 years       83          12           17             24           29
   #4 2 years to less than 3 years      22           0            3              1           18
   #5 3 years or more                   29           0            2              3           23
Q.03 Age on 11/02/04


                                                                              189 of 289
May 2, 2005
                                                                 2004 Post Election Survey Results
                                                     State Department Voting Assistance Officers - Frequencies

                                                                 Tenure in Current Unit
                                         2004
                                         Total     0 to 3 mos   3 to 6 mos   6 to 12 mos       1+ yr
            Question Stem              (N = 204)    (N = 52)     (N = 38)      (N = 38)      (N = 70)
   #1 Under 24 years old                    2            0            1            1             0
   #2 25 to 29 years old                   19            5            6            2             5
   #3 30 to 34 years old                   52           17           13           10            11
   #4 35 to 44 years old                   63           19           11            9            24
   #5 45 years old & above                 65           11            7           16            30
Q.04 Length of time a VAO in current
assignment
   #1 Less than 3 months                  52          52            0              0            0
   #2 3 to 6 months                       38           0           38              0            0
   #3 6 to 12 months                      38           0            0             38            0
   #4 1 year or more                      70           0            0              0           70
Q.05 Served as a VAO before current
VAO assignment
   #1 Yes, once before                   29           10            3              3           13
   #2 Yes, more than once before         34            3            4              2           24
   #3 No                                 136          38           31             33           33
Q.06 Total time served as a VAO
   #1 Less than 6 months                   0           0            0              0            0
   #2 6 months to less than 1 year         2           0            1              1            0
   #3 1 year to less than 2 years          8           3            3              1            1
   #4 2 years to less than 3 years        12           7            1              1            3
   #5 3 years or more                     41           3            2              2           33
Q.07 # U.S. citizens resided in
consular district as of 11/02/04
   #1 1 to 1000 people                    55          17           11             12           14
   #2 1001 to 10,000 people               64          23           11              9           20
   #3 10,001 to 20,000 people             34           3            6              4           21
   #4 more than 20,000 people             39           8            9             10           11
Q.08a Usefulness of FVAP onsite
VAO training workshop in preparing
for VAO duties
    #1 Very Useful                       21            1            4              3           13
    #2 Useful                            17            3            3              5            5
    #3 Somewhat Useful                    4            1            1              2            0
    #4 Not Useful at All                  0            0            0              0            0
    #5 Did not receive this training     139          43           26             25           43




                                                                                190 of 289
May 2, 2005
                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Frequencies

                                                                     Tenure in Current Unit
                                             2004
                                             Total     0 to 3 mos   3 to 6 mos   6 to 12 mos       1+ yr
           Question Stem                   (N = 204)    (N = 52)     (N = 38)      (N = 38)      (N = 70)
Q.08b Usefulness of FVAP online/CD
ROM VAO training in preparing for
VAO duties
   #1 Very Useful                            16            3            3              1            9
   #2 Useful                                 38            3            9              5           18
   #3 Somewhat Useful                        20            5            5              2            8
   #4 Not Useful at All                       0            0            0              0            0
   #5 Did not receive this training          110          36           18             26           30
Q.08c Usefulness of other
workshop/seminar(s) in preparing for
VAO duties
   #1 Very Useful                             5            1            1              1            2
   #2 Useful                                  2            0            1              0            1
   #3 Somewhat Useful                         4            0            2              0            2
   #4 Not Useful at All                       0            0            0              0            0
   #5 Did not receive this training          160          46           30             31           51

Q.08d Usefulness of classroom
instruction in preparing for VAO duties
   #1 Very Useful                             2            1            1              0            0
   #2 Useful                                  2            0            0              1            1
   #3 Somewhat Useful                         3            1            1              0            1
   #4 Not Useful at All                       1            0            0              1            0
   #5 Did not receive this training          165          45           31             30           57

Q.08e Usefulness of informal
briefings(s) in preparing for VAO duties
    #1 Very Useful                           23            8            5              1            8
    #2 Useful                                16            4            6              1            5
    #3 Somewhat Useful                       12            5            2              3            2
    #4 Not Useful at All                      1            0            0              1            0
    #5 Did not receive this training         122          30           20             28           43
Q.08f Usefulness of materials left by
previous VAO in preparing for VAO
duties
   #1 Very Useful                             22           8            6              1            5
   #2 Useful                                  34          11           12              5            6
   #3 Somewhat Useful                         31           7            6              6           12


                                                                                    191 of 289
May 2, 2005
                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Frequencies

                                                                   Tenure in Current Unit
                                           2004
                                           Total     0 to 3 mos   3 to 6 mos   6 to 12 mos       1+ yr
           Question Stem                 (N = 204)    (N = 52)     (N = 38)      (N = 38)      (N = 70)
   #4 Not Useful at All                       3            1            1            0             1
   #5 Did not receive this training          89           19           11           22            36
Q.08g Usefulness of instructions from
Department of State in preparing for
VAO duties
   #1 Very Useful                           83          18           16             12           34
   #2 Useful                                81          21           17             15           28
   #3 Somewhat Useful                       26          10            3              8            5
   #4 Not Useful at All                      0           0            0              0            0
   #5 Did not receive this training          7           3            1              2            1
Q.09 # People I/my staff provided with
voting assistance
   #1 None                                   0           0            0              0            0
   #2 1 to 100                              29          16            1              8            4
   #3 101 to 500                            71          18           14             12           26
   #4 501 to 1000                           36           5           11              5           14
   #5 1001 to 2000                          65          13           12             13           26
   #6 2001 or more                           0           0            0              0            0
Q.10 # People I/my staff provided with
FFWABs
   #1 None                                   2           1            0              1            0
   #2 1 to 50                               37          13            3              6           15
   #3 51 to 100                             40          12            8              7           12
   #4 101 to 200                            36          12            6              7           11
   #5 201 to 500                            41           7            8             10           15
   #6 501 or more                           45           7           13              7           17
Q.11 # Hours/wk I or my staff spent
on VAO voting activities
   #1 10 hours or less                     130          37           22             23           48
   #2 11 to 20 hours                       50            9           13             14           13
   #3 21 to 30 hours                        4            1            0              1            2
   #4 31 to 40 hours                        6            2            1              0            3
   #5 41 or more hours                     11            3            2              0            4
Q.12 Activities done during current
VAO assignment

                                           103          20           23             24           34
   #1 Conducted workshops/briefings




                                                                                  192 of 289
May 2, 2005
                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Frequencies

                                                                     Tenure in Current Unit
                                             2004
                                             Total     0 to 3 mos   3 to 6 mos   6 to 12 mos       1+ yr
            Question Stem                  (N = 204)    (N = 52)     (N = 38)      (N = 38)      (N = 70)
  #2 Distributed Federal Post Card
                                             193          49           38             37           66
Applications (FPCAs)
   #3 Regularly reported on voting
activities to your Department's Chief         69          14           20              9           26
Voting Officer
   #4 Answered overseas citizens’
                                             200          52           38             37           70
voting questions
   #5 Displayed voting information
                                             191          49           37             36           66
materials
   #6 Involved overseas citizen
                                             106          22           26             14           42
organizations in voting program

    #7 Regulary reported on voting           135          35           27             21           50
activities to senior embassy officials
Q.13 Provide Federal Post Card
Application (FPCA)
    #1 Provide Federal Post Card
                                             158          39           30             30           57
Application (FPCA)
    #2 Help fill out FPCA                     64          16           13              9           26
    #3 Provide Federal Write-In
                                             111          33           21             24           32
Absentee Ballot (FWAB)
    #4 Help fill out FWAB                     14           4            1              3            6
    #5 Act as a notary/witness to
                                              18           5            9              1            3
FPCA and/or ballot
    #6 Electronically transmit or
                                              10           6            2              0            2
receive (fax) election materials
    #7 Help determine voting
                                              18           3            4              4            6
jurisdiction
    #8 Provide address of local
                                              43          10            8              8           17
election official
    #9 Explain specifics of state voting
                                              59          12           13             13           20
procedures
    #10 Determine need to register or
                                              43          13            5              9           15
how to register
    #11 Provide information on
                                               1           0            0              0            1
changing legal residence




                                                                                    193 of 289
May 2, 2005
                                                                      2004 Post Election Survey Results
                                                          State Department Voting Assistance Officers - Frequencies

                                                                      Tenure in Current Unit
                                              2004
                                              Total     0 to 3 mos   3 to 6 mos   6 to 12 mos       1+ yr
            Question Stem                   (N = 204)    (N = 52)     (N = 38)      (N = 38)      (N = 70)
   #12 Explain deadlines for
necessary forms and/or submitting              54          12            8             12           19
ballot
   #13 Give dates of elections                  1           0            0              0            1

   #14 Answer questions about                   0           0            0              0            0
impact of voting on federal tax liability
   #15 Motivate individuals to vote             6           1            0              1            4
   #16 Provide information on
                                                2           1            0              0            1
candidates/issues

Q.14a Satisfied with amount of time
available for performing VAO duties
    #1 Very Satisfied                         35            8            9              6           12
    #2 Satisfied                              122          34           23             20           44
    #3 Dissatisfied                           36            9            4             11           11
    #4 Very Dissatisfied                       6            0            2              1            3
Q.14b Satisfied with Embassy support
for the voting program
    #1 Very Satisfied                         65           15           14             11           25
    #2 Satisfied                              120          31           22             23           43
    #3 Dissatisfied                           11            4            2              3            2
    #4 Very Dissatisfied                       1            0            0              1            0
Q.14c Satisfied with department
support for the voting program
    #1 Very Satisfied                         100          22           18             19           41
    #2 Satisfied                              93           26           19             18           29
    #3 Dissatisfied                            6            4            1              0            0
    #4 Very Dissatisfied                       1            0            0              1            0
Q.14d Satisfied with quantity of voting
materials available
    #1 Very Satisfied                          87          17           18             18           33
    #2 Satisfied                               98          32           18             15           33
    #3 Dissatisfied                            12           2            2              4            4
    #4 Very Dissatisfied                        2           1            0              1            0
Q.14e Satisfied with timeliness of
distribution of voting materials within
the Department of State



                                                                                     194 of 289
May 2, 2005
                                                                      2004 Post Election Survey Results
                                                          State Department Voting Assistance Officers - Frequencies

                                                                      Tenure in Current Unit
                                              2004
                                              Total     0 to 3 mos   3 to 6 mos   6 to 12 mos       1+ yr
             Question Stem                  (N = 204)    (N = 52)     (N = 38)      (N = 38)      (N = 70)
   #1 Very Satisfied                            65           13           12           13            26
   #2 Satisfied                                119           37           20           22            40
   #3 Dissatisfied                              15            2            6            3             3
   #4 Very Dissatisfied                          0            0            0            0             0
Q.14f Satisfied with method of
requisitioning voting materials
   #1 Very Satisfied                          44           10            9              5           20
   #2 Satisfied                               131          37           24             28           40
   #3 Dissatisfied                            18            5            2              2            9
   #4 Very Dissatisfied                        5            0            2              2            1
Q.15 Most frequent complaints

                                               97          20           21             16           37
   #1 Complicated voting procedures

    #2 Federal Post Card Application           36           6            9             10           10
(FPCA) difficult to fill out
    #3 Delayed or no response to the
                                              144          35           29             29           48
FPCA
    #4 FPCA returned because not
                                                4           1            0              2            1
accepted by election officials
    #5 Absentee ballot confusing               35          11            5              7           11
    #6 Federal Write-In Absentee
                                               17           4            4              3            5
Ballot (FWAB) difficult to use
    #7 Voting Assistance Guide
                                                9           3            2              4            0
difficult to use
    #8 Residency qualifications/laws
                                               88          18           21             10           39
confusing
    #9 Not enough information on
                                               20           3            4              5            8
candidates/issues
    #10 Difficulty in maintaining current
mailing address with local election            22           9            2              6            5
officials
    #11 Difficult to have FPCA or ballot
                                                6           1            2              1            2
notarized
    #12 I did not receive any
                                                8           4            0              2            2
complaints
    #13 None of these                           6           3            1              0            2




                                                                                     195 of 289
May 2, 2005
                                                                  2004 Post Election Survey Results
                                                      State Department Voting Assistance Officers - Frequencies

                                                                  Tenure in Current Unit
                                          2004
                                          Total     0 to 3 mos   3 to 6 mos   6 to 12 mos       1+ yr
            Question Stem               (N = 204)    (N = 52)     (N = 38)      (N = 38)      (N = 70)
Q.16 Three states or territories with
most procedural problems to
absentee voters at post
   #1 Alabama                               0           0            0              0            0
   #2 Alaska                                1           0            0              0            1
   #3 Arizona                               1           0            1              0            0
   #4 Arkansas                              1           0            1              0            0
   #5 California                           32           9            8              8            7
   #6 Colorado                              5           0            2              1            2
   #7 Connecticut                           0           0            0              0            0
   #8 Delaware                              0           0            0              0            0
   #9 Florida                              47          10           13              7           15
   #10 Georgia                              1           0            0              0            1
   #11 Hawaii                               0           0            0              0            0
   #12 Idaho                                0           0            0              0            0
   #13 Illinois                             6           0            1              3            2
   #14 Indiana                              0           0            0              0            0
   #15 Iowa                                 0           0            0              0            0
   #16 Kansas                               2           1            1              0            0
   #17 Kentucky                             0           0            0              0            0
   #18 Louisiana                            3           0            2              1            0
   #19 Maine                                2           1            1              0            0
   #20 Maryland                             2           0            1              1            0
   #21 Massachusetts                        4           1            0              1            2
   #22 Michigan                            28           6            3              6           12
   #23 Minnesota                            3           1            1              1            0
   #24 Mississippi                          0           0            0              0            0
   #25 Missouri                             1           0            0              0            1
   #26 Montana                              0           0            0              0            0
   #27 Nebraska                             0           0            0              0            0
   #28 Nevada                               1           0            0              0            1
   #29 New Hampshire                        1           0            0              0            1
   #30 New Jersey                           4           0            1              1            2
   #31 New Mexico                           0           0            0              0            0
   #32 New York                            27           4            4              3           14
   #33 North Carolina                       1           0            0              1            0
   #34 North Dakota                         0           0            0              0            0
   #35 Ohio                                 7           0            3              1            3


                                                                                 196 of 289
May 2, 2005
                                                                  2004 Post Election Survey Results
                                                      State Department Voting Assistance Officers - Frequencies

                                                                  Tenure in Current Unit
                                          2004
                                          Total     0 to 3 mos   3 to 6 mos   6 to 12 mos       1+ yr
           Question Stem                (N = 204)    (N = 52)     (N = 38)      (N = 38)      (N = 70)
   #36 Oklahoma                              1           0            1             0             0
   #37 Oregon                                0           0            0             0             0
   #38 Pennsylvania                          9           1            4             2             2
   #39 Rhode Island                          1           0            1             0             0
   #40 South Carolina                        0           0            0             0             0
   #41 South Dakota                          0           0            0             0             0
   #42 Tennessee                             1           0            1             0             0
   #43 Texas                                17           4            3             1             8
   #44 Utah                                  1           0            0             0             1
   #45 Vermont                               0           0            0             0             0
   #46 Virginia                             14           3            2             2             7
   #47 Washington                            2           0            2             0             0
   #48 West Virginia                         0           0            0             0             0
   #49 Wisconsin                             5           0            0             3             2
   #50 Wyoming                               1           0            0             0             1
   #51 Guam                                  1           0            1             0             0
   #52 Puerto Rico                           1           0            0             1             0
   #53 Washington, D.C.                      5           3            0             0             2
   #54 Virgin Islands                        0           0            0             0             0
Q.17a Assisted voter with
sending/receiving fax of FPCA
   #1 YES, helped send materials          115          26           27             22           38
   #2 YES, helped receive materials
                                            0           0            0              0            0
[NOTE: prefill "NA"]
   #3 NO                                   79          25           10             14           29
Q.17b Assisted voter with
sending/receiving fax of blank
absentee ballot
   #1 YES, helped send materials
                                            0           0            0              0            0
[NOTE: prefill "NA"]

                                           32          11            8              3           10
   #2 YES, helped receive materials
   #3 NO                                  114          32           17             22           41

Q.17c Assisted voter with
sending/receiving fax of voted ballot
   #1 YES, helped send materials           83          20           20             15           28




                                                                                 197 of 289
May 2, 2005
                                                                  2004 Post Election Survey Results
                                                      State Department Voting Assistance Officers - Frequencies

                                                                  Tenure in Current Unit
                                          2004
                                          Total     0 to 3 mos   3 to 6 mos   6 to 12 mos       1+ yr
          Question Stem                 (N = 204)    (N = 52)     (N = 38)      (N = 38)      (N = 70)
   #2 YES, helped receive materials
                                            0           0            0              0            0
[NOTE: prefill "NA"]
   #3 NO                                  100          29           14             19           36
Q.17d Assisted voter with
sending/receiving fax of other voting
materials
   #1 YES, helped send materials           36           6            9              6           15

                                            7           2            0              1            4
   #2 YES, helped receive materials
   #3 NO                                  129          39           23             22           43
Q.18a Received the Voting
Assistance Guide 2004-05
   #1 Yes                                 189          48           36             36           66
   #2 No                                  11            4            2              1            4
Q.18b Month/year received the Voting
Assistance Guide 2004-05
   #1 January 2004                         25           5            4              5           10
   #2 February 2004                        30           5            3              9           13
   #3 March 2004                           21           2            6              3           10
   #4 April 2004                           15           7            4              2            1
   #5 May 2004                              8           1            3              3            1
   #6 June 2004                             9           3            3              3            0
   #7 July 2004                             4           2            2              0            0
   #8 August 2004                           2           0            0              1            1
   #9 September 2004                        2           1            0              0            1
   #10 Do not recall                       70          20           10             10           29
Q.19 Usefulness of the Voting
Assistance Guide 2004-05 in
performing VAO duties
   #1 Very Useful                         153          36           34             31           49
   #2 Useful                              26            6            1              3           16
   #3 Somewhat Useful                      6            3            0              2            1
   #4 Not Useful at All                    1            0            1              0            0
Q.20 What you liked about Voting
Assistance Guide 2004-05
   #1 State-by-state information on
                                          181          44           35             35           64
registering and voting absentee




                                                                                 198 of 289
May 2, 2005
                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Frequencies

                                                                     Tenure in Current Unit
                                             2004
                                             Total     0 to 3 mos   3 to 6 mos   6 to 12 mos       1+ yr
            Question Stem                  (N = 204)    (N = 52)     (N = 38)      (N = 38)      (N = 70)

                                             119          28           27             26           35
   #2 Dates of elections and deadlines

   #3 Information on how to fill out the     129          26           25             25           50
Federal Post Card Application (FPCA)
   #4 Mailing addresses for FPCA or
                                             168          42           33             32           58
ballot
   #5 Information on electronically
transmitting (faxing) the FPCA or            116          26           24             21           42
voted ballot

                                              64          17           17             12           17
   #6 The overall layout and design
   #7 Other                                    3           0            0              1            2
   #8 None of the above                        1           1            0              0            0
Q.21 Received the Voting Information
News newsletter
   #1 Yes, electronically                    145          32           30             30           52
   #2 Yes, hard copy                          4            1            0              0            3
   #3 Yes, both electronically and
                                              11           3            1              2            3
hard copy
   #4 No                                      40          16            7              6           11
Q.22 Ways used Voting Information
News newsletter
   #1 Forward it by e-mail                    77          12           18             15           30
   #2 Photocopy the whole newsletter
                                              21           3            4              5            9
and distribute it
   #3 Extract selected information
                                              98          23           21             21           31
and distribute it
   #4 Keep it for reference                  137          30           28             27           49
   #5 Other                                   3            1            0              1            1
Q.23 Overall usefulness of Voting
Information News in carrying out
current VAO duties
    #1 Very Useful                            65          18           14             13           20
    #2 Useful                                 65          10            9             14           29
    #3 Somewhat Useful                        30           8            8              4           10
    #4 Not Useful at All                       1           0            0              1            0




                                                                                    199 of 289
May 2, 2005
                                                                    2004 Post Election Survey Results
                                                        State Department Voting Assistance Officers - Frequencies

                                                                    Tenure in Current Unit
                                            2004
                                            Total     0 to 3 mos   3 to 6 mos   6 to 12 mos       1+ yr
           Question Stem                  (N = 204)    (N = 52)     (N = 38)      (N = 38)      (N = 70)
Q.24 What liked about Voting
Information News newsletter

                                             24           8            6              4            6
    #1 The overall layout and design
    #2 The information it contains          133          30           29             25           46
    #3 Easy to use                          45           10           12             11           12
    #4 Frequency of the newsletter          47           12           11              8           16
    #5 Timeliness of the information in
                                             78          21           15             13           28
the newsletter
    #6 “To Do” Checklist                     87          19           18             16           33
    #7 Other                                  1           0            0              0            1
    #8 None of the above                      6           2            0              1            3
Q.25a Used the FVAP web site
personally
    #1 Yes                                  180          42           38             33           64
    #2 No                                   21           10            0              5            6
Q.25b Total times used the FVAP site
in '04
    #1 Everyday                              27           5            5              5           10
    #2 At least once a week but not
                                             91          22           26             14           28
everyday
    #3 At least once a month but not
                                             46          12            5             10           19
every week
    #4 At least once in 2004 but not
                                             16           3            2              4            7
every month

Q.26 Reasons used the FVAP web site
   #1 To access the online Voting
                                            137          35           27             23           49
Assistance Guide
   #2 To access Voting Information
                                             50          11           15              8           15
News newsletters
   #3 To access other FVAP
                                             60          10           17             13           19
publications

                                             89          25           17             17           29
   #4 To access the Voting Calendar

  #5 To access the online Federal            98          20           23             19           33
Post Card Application (FPCA)



                                                                                   200 of 289
May 2, 2005
                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Frequencies

                                                                     Tenure in Current Unit
                                             2004
                                             Total     0 to 3 mos   3 to 6 mos   6 to 12 mos       1+ yr
             Question Stem                 (N = 204)    (N = 52)     (N = 38)      (N = 38)      (N = 70)
    #6 To link to other election-related
                                             107          24           24             20           38
websites
    #7 To obtain Voting Assistance
                                              21           4            5              3            8
Officer training
    #8 To find a U.S.
                                              38           7           10              4           15
Representative/Senator
    #9 To obtain toll-free telephone
                                              64          16           18              7           22
numbers
    #10 To e-mail FVAP                        26           6            7              2           11
    #11 To obtain information for your
                                               0           0            0              0            0
own publications
Q.27 Satisfaction with the FVAP web
site
    #1 Very Satisfied                         70          17           17             10           24
    #2 Satisfied                              96          22           19             20           34
    #3 Dissatisfied                           12           2            2              3            5
    #4 Very Dissatisfied                       1           1            0              0            0
Q.28 Why not used FVAP web site
    #1 I did not know about it                 4           3            0              1            0

                                               0           0            0              0            0
   #2 I did not know what it was for
   #3 I knew about it, but did not
                                               0           0            0              0            0
know the web site address
   #4 I got all the information I
                                              10           3            0              3            4
needed from other sources
   #5 I did not think that it would be
                                               1           0            0              1            0
useful
   #6 Other                                    3           2            0              0            1
Q.29 Used or referred anyone to the
VIC
   #1 Yes                                    32            4            5              6           16
   #2 No                                     158          47           32             29           48
Q.30 Why used or referred anyone to
the VIC
   #1 Election information and
                                              21           2            2              5           11
election dates
   #2 Messages from incumbents                 8           0            3              1            4
   #3 Messages from candidates                 5           0            2              0            3


                                                                                    201 of 289
May 2, 2005
                                                                    2004 Post Election Survey Results
                                                        State Department Voting Assistance Officers - Frequencies

                                                                    Tenure in Current Unit
                                            2004
                                            Total     0 to 3 mos   3 to 6 mos   6 to 12 mos       1+ yr
            Question Stem                 (N = 204)    (N = 52)     (N = 38)      (N = 38)      (N = 70)
    #4 Contacting Service/DoS Chief
                                             12           1            1              3            7
Voting Action Officer
    #5 Contacting elected
                                              7           1            1              1            4
representative(s)
    #6 Contacting election officials         21           4            5              3            9
Q.31 Satisfaction with assistance
received from the VIC
    #1 Very Satisfied                         8           1            3              0            4
    #2 Satisfied                             21           1            3              6           10
    #3 Dissatisfied                           1           0            0              0            1
    #4 Very Dissatisfied                      0           0            0              0            0
    #5 Don't know                            11           3            0              2            6
Q.32 Why not used or referred anyone
to the VIC

   #1 I got all the voting assistance I      67          21           15             10           20
needed from other sources
   #2 No one needed it or asked to be
                                             65          22           11             14           17
referred
   #3 I did not know about it                47          10           13             10           14
   #4 Other                                   3           1            1              0            1

Q.33 Used or referred someone to the
FVAP toll-free ombudsman tel service
   #1 Yes                                   46           12           10              6           18
   #2 No                                    145          40           28             28           46

Q.34 Satisfaction received from the
FVAP toll-free ombudsman tel service
   #1 Very Satisfied                          7           0            4              0            3
   #2 Satisfied                              21           7            3              3            8
   #3 Dissatisfied                            2           1            0              0            1
   #4 Very Dissatisfied                       1           1            0              0            0
   #5 Don't know                             21           3            2              5           11
Q.35 Why not used or refferred
anyone to the FVAP toll-free
ombudsman tel service




                                                                                   202 of 289
May 2, 2005
                                                                    2004 Post Election Survey Results
                                                        State Department Voting Assistance Officers - Frequencies

                                                                    Tenure in Current Unit
                                            2004
                                            Total     0 to 3 mos   3 to 6 mos   6 to 12 mos       1+ yr
           Question Stem                  (N = 204)    (N = 52)     (N = 38)      (N = 38)      (N = 70)

   #1 I got all the voting assistance I      48          15           10              7           14
needed from other sources
   #2 No one needed it or asked to be
                                             64          17           11             15           19
referred
   #3 I did not know about it                36           6           10              9           11
   #4 Other                                   8           5            1              0            1
Q.36a Usefulness of info from Voting
News Releases
   #1 Very Useful                            56          10           15             10           20
   #2 Useful                                 99          27           18             19           33
   #3 Somewhat Useful                        28           6            4              3           15
   #4 Not Useful at All                       4           2            0              1            1
   #5 Did not use                            12           6            1              4            1
Q.36b Usefulness of info from
motivational posters
   #1 Very Useful                            27           5            7              3           12
   #2 Useful                                 52          13            8             12           18
   #3 Somewhat Useful                        74          16           12             15           29
   #4 Not Useful at All                      26           8            4              6            8
   #5 Did not use                            20           9            7              1            3
Q.36c Usefulness of info from The
Voting Information Election Calendar
poster
   #1 Very Useful                            36           9           10              2           15
   #2 Useful                                 60          15           10             11           22
   #3 Somewhat Useful                        46           6            8             12           20
   #4 Not Useful at All                      11           4            1              3            3
   #5 Did not use                            47          18            9              9           10
Q.36d Usefulness of info from How To
Do It! Absentee Voting Frequently
Asked Questions
   #1 Very Useful                            68          16           14             12           25
   #2 Useful                                 66          16           14             14           20
   #3 Somewhat Useful                        37           9            6              5           17
   #4 Not Useful at All                       3           0            0              3            0
   #5 Did not use                            25          10            4              3            8




                                                                                   203 of 289
May 2, 2005
                                                                  2004 Post Election Survey Results
                                                      State Department Voting Assistance Officers - Frequencies

                                                                  Tenure in Current Unit
                                          2004
                                          Total     0 to 3 mos   3 to 6 mos   6 to 12 mos       1+ yr
            Question Stem               (N = 204)    (N = 52)     (N = 38)      (N = 38)      (N = 70)
Q.36e Usefulness of info from public
service ad campaign
    #1 Very Useful                         18           3            6              2            7
    #2 Useful                              46           8           12             12           13
    #3 Somewhat Useful                     38          10            4              7           17
    #4 Not Useful at All                   18           4            6              4            3
    #5 Did not use                         77          25            9             13           29
Q.37a Received enough Voting
Assistance Guides 2004-05
    #1 Yes                                176          46           33             32           63
    #2 No                                 22            5            5              5            6
Q.37b Received enough Federal Post
Card Applications
    #1 Yes                                184          46           33             34           68
    #2 No                                 16            5            5              4            2
Q.37c Received enough Federal Write-
in Absentee Ballots
    #1 Yes                                183          46           35             36           63
    #2 No                                 16            5            3              2            6

Q.37d Received enough Voting
Information Election Calendar posters
    #1 Yes                                164          39           29             28           65
    #2 No                                 32           11            9              8            4
Q.37e Received enough motivational
posters
    #1 Yes                                161          39           28             30           61
    #2 No                                 32           11            9              6            6




                                                                                 204 of 289
May 2, 2005
                                                               2004 Post Election Survey Results
                                                   State Department Voting Assistance Officers - Frequencies

                                                                              Tenure as UVAO
                                       2004
                                       Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
           Question Stem             (N = 204)     (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
Response rate
  Complete                              204
  Undeliverable                          0
  Percent undeliverable               0.00%
  Head count                            234
  Net issued                            234
  Total response rate                 87.18%

Q.01 Country stationed on 11/02/04
   #1 Germany                            7                          0                0             0           0
   #2 Japan                              6                          0                0             1           1
   #3 South Korea                        1                          0                0             0           0
   #4 USA                                0                          0                0             0           0
   #5 Peru                               1                          0                0             0           1
   #6 France                             3                          0                0             0           0
   #7 Poland                             0                          0                0             0           0
   #8 Italy                              3                          0                0             0           2
   #9 United Kingdom                     1                          0                0             0           0
   #10 New Zealand                       1                          0                0             0           0
   #11 Macedonia                         1                          0                0             0           1
   #12 Puerto Rico                       0                          0                0             0           0
   #13 Dominican Republic                1                          0                0             0           0
   #14 Israel                            1                          0                0             0           0
   #15 Egypt                             0                          0                0             0           0
   #16 Iraq                              1                          0                0             0           1
   #17 Spain                             3                          0                0             0           2
   #18 Iceland                           1                          0                0             0           0
   #19 China                             6                          0                1             0           0
   #20 Cuba                              1                          0                0             0           0
   #21 Guatemala                         1                          0                0             0           0
   #22 Australia                         4                          0                0             0           2
   #23 Canada                            5                          0                0             0           2
   #24 Turkey                            4                          0                0             0           2
   #25 Kenya                             3                          0                0             0           0
   #26 Mexico                            6                          0                2             0           0
   #27 Belgium                           3                          0                0             0           1
   #28 Mali                              0                          0                0             0           0
   #29 Netherlands                       2                          0                0             0           1


                                                                                  205 of 289
May 2, 2005
                                                               2004 Post Election Survey Results
                                                   State Department Voting Assistance Officers - Frequencies

                                                                              Tenure as UVAO
                                       2004
                                       Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
            Question Stem            (N = 204)     (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
   #30 Norway                             1                         0                 0             0           1
   #31 Oman                               1                         0                 0             0           0
   #32 Portugal                           2                         0                 0             0           0
   #33 Saudi Arabia                       3                         0                 0             0           0
   #34 Serbia & Montenegro                0                         0                 0             0           0
   #35 Sri-Lanka                          1                         0                 0             0           0
   #36 Bahrain                            0                         0                 0             0           0
   #37 Czech Republic                     2                         0                 0             1           1
   #38 Pakistan                           4                         0                 0             1           0
   #39 Thailand                           2                         0                 0             0           1
   #40 United Arab Emirates               3                         0                 0             0           1
   #41 Bolivia                            3                         0                 0             0           1
   #42 Brazil                             3                         0                 0             1           1
   #43 Greece                             2                         1                 0             0           0
   #44 Honduras                           2                         0                 0             0           1
   #45 Ireland                            3                         0                 2             0           1
   #46 Malta                              3                         0                 0             0           0
   #47 Russia                             3                         0                 1             1           0
   #48 Samoa                              1                         0                 0             0           0
   #49 Burma                              2                         0                 0             0           1
   #50 Ecuador                            2                         0                 0             1           0
   #51 Finland                            1                         0                 0             0           0
   #52 Grenada                            2                         0                 0             0           2
   #53 Romania                            2                         0                 0             0           1
   #54 Sierra Leone                       2                         0                 0             0           0
   #55 Switzerland                        2                         0                 0             0           0
   #56 Taiwan                             2                         0                 0             0           1
   #57 Yemen                              1                         0                 0             0           0
   #58 Zambia                             2                         0                 0             0           0
   #59 Slovenia                           1                         0                 0             0           1
   #60 Other                             80                         1                 2             6          11
Q.02 Time stationed at location
   #1 Less than 6 months                50                          0                3             8           4
   #2 6 months to less than 1 year      17                          1                3             0           0
   #3 1 year to less than 2 years       83                          1                1             1           8
   #4 2 years to less than 3 years      22                          0                1             2          10
   #5 3 years or more                   29                          0                0             1          19
Q.03 Age on 11/02/04


                                                                                  206 of 289
May 2, 2005
                                                                 2004 Post Election Survey Results
                                                     State Department Voting Assistance Officers - Frequencies

                                                                                Tenure as UVAO
                                         2004
                                         Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
            Question Stem              (N = 204)     (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
   #1 Under 24 years old                    2                         0                 0             0           0
   #2 25 to 29 years old                   19                         0                 0             0           2
   #3 30 to 34 years old                   52                         0                 1             1           2
   #4 35 to 44 years old                   63                         2                 4             6          14
   #5 45 years old & above                 65                         0                 3             5          23
Q.04 Length of time a VAO in current
assignment
   #1 Less than 3 months                  52                          0                3             7           3
   #2 3 to 6 months                       38                          1                3             1           2
   #3 6 to 12 months                      38                          1                1             1           2
   #4 1 year or more                      70                          0                1             3          33
Q.05 Served as a VAO before current
VAO assignment
   #1 Yes, once before                   29                           2                6            10          11
   #2 Yes, more than once before         34                           0                2             2          30
   #3 No                                 136                          0                0             0           0
Q.06 Total time served as a VAO
   #1 Less than 6 months                   0                          0                0             0           0
   #2 6 months to less than 1 year         2                          2                0             0           0
   #3 1 year to less than 2 years          8                          0                8             0           0
   #4 2 years to less than 3 years        12                          0                0            12           0
   #5 3 years or more                     41                          0                0             0          41
Q.07 # U.S. citizens resided in
consular district as of 11/02/04
   #1 1 to 1000 people                    55                          0                1             2           6
   #2 1001 to 10,000 people               64                          0                2             7          15
   #3 10,001 to 20,000 people             34                          1                0             2          10
   #4 more than 20,000 people             39                          1                5             0           9
Q.08a Usefulness of FVAP onsite
VAO training workshop in preparing
for VAO duties
    #1 Very Useful                       21                           0                1             0           5
    #2 Useful                            17                           1                0             1           5
    #3 Somewhat Useful                    4                           0                0             1           0
    #4 Not Useful at All                  0                           0                0             0           0
    #5 Did not receive this training     139                          0                5             8          25




                                                                                    207 of 289
May 2, 2005
                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Frequencies

                                                                                    Tenure as UVAO
                                             2004
                                             Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
           Question Stem                   (N = 204)     (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
Q.08b Usefulness of FVAP online/CD
ROM VAO training in preparing for
VAO duties
   #1 Very Useful                            16                           0                1             0           5
   #2 Useful                                 38                           1                0             2          13
   #3 Somewhat Useful                        20                           0                1             1           3
   #4 Not Useful at All                       0                           0                0             0           0
   #5 Did not receive this training          110                          0                4             8          17
Q.08c Usefulness of other
workshop/seminar(s) in preparing for
VAO duties
   #1 Very Useful                             5                           0                0             0           2
   #2 Useful                                  2                           1                0             0           0
   #3 Somewhat Useful                         4                           0                0             0           1
   #4 Not Useful at All                       0                           0                0             0           0
   #5 Did not receive this training          160                          0                6             9          31

Q.08d Usefulness of classroom
instruction in preparing for VAO duties
   #1 Very Useful                             2                                            0             0           0
   #2 Useful                                  2                                            0             0           1
   #3 Somewhat Useful                         3                                            0             0           0
   #4 Not Useful at All                       1                                            0             0           0
   #5 Did not receive this training          165                                           6            10          34

Q.08e Usefulness of informal
briefings(s) in preparing for VAO duties
    #1 Very Useful                           23                                            0             0           7
    #2 Useful                                16                                            2             0           4
    #3 Somewhat Useful                       12                                            0             1           0
    #4 Not Useful at All                      1                                            0             0           0
    #5 Did not receive this training         122                                           4             9          24
Q.08f Usefulness of materials left by
previous VAO in preparing for VAO
duties
   #1 Very Useful                             22                          0                3             1           5
   #2 Useful                                  34                          1                1             1           7
   #3 Somewhat Useful                         31                          0                0             2           6


                                                                                        208 of 289
May 2, 2005
                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Frequencies

                                                                                  Tenure as UVAO
                                           2004
                                           Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
           Question Stem                 (N = 204)     (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
   #4 Not Useful at All                       3                         0                 0             0           1
   #5 Did not receive this training          89                         0                 2             6          17
Q.08g Usefulness of instructions from
Department of State in preparing for
VAO duties
   #1 Very Useful                           83                          1                5             5          24
   #2 Useful                                81                          0                2             6          15
   #3 Somewhat Useful                       26                          0                1             1           1
   #4 Not Useful at All                      0                          0                0             0           0
   #5 Did not receive this training          7                          0                0             0           1
Q.09 # People I/my staff provided with
voting assistance
   #1 None                                   0                          0                0             0           0
   #2 1 to 100                              29                          0                0             2           2
   #3 101 to 500                            71                          0                2             5          11
   #4 501 to 1000                           36                          0                1             3          10
   #5 1001 to 2000                          65                          2                5             2          18
   #6 2001 or more                           0                          0                0             0           0
Q.10 # People I/my staff provided with
FFWABs
   #1 None                                   2                          0                0             0           0
   #2 1 to 50                               37                          0                1             2           8
   #3 51 to 100                             40                          0                1             2           6
   #4 101 to 200                            36                          1                1             4           8
   #5 201 to 500                            41                          1                5             0           9
   #6 501 or more                           45                          0                0             4          10
Q.11 # Hours/wk I or my staff spent
on VAO voting activities
   #1 10 hours or less                     130                          1                7             8          27
   #2 11 to 20 hours                       50                           1                1             2           7
   #3 21 to 30 hours                        4                           0                0             0           2
   #4 31 to 40 hours                        6                           0                0             0           1
   #5 41 or more hours                     11                           0                0             2           4
Q.12 Activities done during current
VAO assignment

                                           103                          1                3             6          24
   #1 Conducted workshops/briefings




                                                                                      209 of 289
May 2, 2005
                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Frequencies

                                                                                    Tenure as UVAO
                                             2004
                                             Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
            Question Stem                  (N = 204)     (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
  #2 Distributed Federal Post Card
                                             193                          2                8            12          38
Applications (FPCAs)
   #3 Regularly reported on voting
activities to your Department's Chief         69                          0                5             4          13
Voting Officer
   #4 Answered overseas citizens’
                                             200                          2                8            12          41
voting questions
   #5 Displayed voting information
                                             191                          2                7            11          39
materials
   #6 Involved overseas citizen
                                             106                          2                6             2          30
organizations in voting program

    #7 Regulary reported on voting           135                          1                5             7          36
activities to senior embassy officials
Q.13 Provide Federal Post Card
Application (FPCA)
    #1 Provide Federal Post Card
                                             158                          1                8            10          34
Application (FPCA)
    #2 Help fill out FPCA                     64                          1                2             2          17
    #3 Provide Federal Write-In
                                             111                          2                6             7          16
Absentee Ballot (FWAB)
    #4 Help fill out FWAB                     14                          0                1             2           2
    #5 Act as a notary/witness to
                                              18                          0                2             2           1
FPCA and/or ballot
    #6 Electronically transmit or
                                              10                          0                0             0           1
receive (fax) election materials
    #7 Help determine voting
                                              18                          0                1             1           5
jurisdiction
    #8 Provide address of local
                                              43                          0                0             1          11
election official
    #9 Explain specifics of state voting
                                              59                          0                1             4          10
procedures
    #10 Determine need to register or
                                              43                          1                2             4           8
how to register
    #11 Provide information on
                                               1                          0                0             0           1
changing legal residence




                                                                                        210 of 289
May 2, 2005
                                                                      2004 Post Election Survey Results
                                                          State Department Voting Assistance Officers - Frequencies

                                                                                     Tenure as UVAO
                                              2004
                                              Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
            Question Stem                   (N = 204)     (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
   #12 Explain deadlines for
necessary forms and/or submitting              54                          1                1             3          12
ballot
   #13 Give dates of elections                  1                          0                0             0           1

   #14 Answer questions about                   0                          0                0             0           0
impact of voting on federal tax liability
   #15 Motivate individuals to vote             6                          0                0             0           2
   #16 Provide information on
                                                2                          0                0             0           1
candidates/issues

Q.14a Satisfied with amount of time
available for performing VAO duties
    #1 Very Satisfied                         35                           0                3             2           6
    #2 Satisfied                              122                          1                4             6          25
    #3 Dissatisfied                           36                           1                1             4           9
    #4 Very Dissatisfied                       6                           0                0             0           1
Q.14b Satisfied with Embassy support
for the voting program
    #1 Very Satisfied                         65                           0                2             2          17
    #2 Satisfied                              120                          2                5             8          23
    #3 Dissatisfied                           11                           0                1             2           0
    #4 Very Dissatisfied                       1                           0                0             0           0
Q.14c Satisfied with department
support for the voting program
    #1 Very Satisfied                         100                          2                3             6          27
    #2 Satisfied                              93                           0                5             5          13
    #3 Dissatisfied                            6                           0                0             1           1
    #4 Very Dissatisfied                       1                           0                0             0           0
Q.14d Satisfied with quantity of voting
materials available
    #1 Very Satisfied                          87                          2                2             4          18
    #2 Satisfied                               98                          0                5             8          19
    #3 Dissatisfied                            12                          0                1             0           3
    #4 Very Dissatisfied                        2                          0                0             0           0
Q.14e Satisfied with timeliness of
distribution of voting materials within
the Department of State



                                                                                         211 of 289
May 2, 2005
                                                                      2004 Post Election Survey Results
                                                          State Department Voting Assistance Officers - Frequencies

                                                                                     Tenure as UVAO
                                              2004
                                              Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
             Question Stem                  (N = 204)     (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
   #1 Very Satisfied                            65                         0                 2             4          17
   #2 Satisfied                                119                         2                 5             8          22
   #3 Dissatisfied                              15                         0                 1             0           1
   #4 Very Dissatisfied                          0                         0                 0             0           0
Q.14f Satisfied with method of
requisitioning voting materials
   #1 Very Satisfied                          44                           0                1             4           9
   #2 Satisfied                               131                          1                5             8          24
   #3 Dissatisfied                            18                           0                2             0           6
   #4 Very Dissatisfied                        5                           1                0             0           1
Q.15 Most frequent complaints

                                               97                          2                8             6          26
   #1 Complicated voting procedures

    #2 Federal Post Card Application           36                          0                1             1           8
(FPCA) difficult to fill out
    #3 Delayed or no response to the
                                              144                          1                7             8          29
FPCA
    #4 FPCA returned because not
                                                4                          1                0             0           0
accepted by election officials
    #5 Absentee ballot confusing               35                          0                1             0           9
    #6 Federal Write-In Absentee
                                               17                          1                0             2           2
Ballot (FWAB) difficult to use
    #7 Voting Assistance Guide
                                                9                          0                0             1           1
difficult to use
    #8 Residency qualifications/laws
                                               88                          0                5             2          20
confusing
    #9 Not enough information on
                                               20                          0                0             3           6
candidates/issues
    #10 Difficulty in maintaining current
mailing address with local election            22                          1                1             1           2
officials
    #11 Difficult to have FPCA or ballot
                                                6                          0                0             1           0
notarized
    #12 I did not receive any
                                                8                          0                0             1           0
complaints
    #13 None of these                           6                          0                0             0           2




                                                                                         212 of 289
May 2, 2005
                                                                  2004 Post Election Survey Results
                                                      State Department Voting Assistance Officers - Frequencies

                                                                                 Tenure as UVAO
                                          2004
                                          Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
            Question Stem               (N = 204)     (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
Q.16 Three states or territories with
most procedural problems to
absentee voters at post
   #1 Alabama                               0                          0                0             0           0
   #2 Alaska                                1                          0                0             0           1
   #3 Arizona                               1                          0                0             0           0
   #4 Arkansas                              1                          0                0             0           0
   #5 California                           32                          0                1             2           5
   #6 Colorado                              5                          0                0             0           2
   #7 Connecticut                           0                          0                0             0           0
   #8 Delaware                              0                          0                0             0           0
   #9 Florida                              47                          0                1             2           8
   #10 Georgia                              1                          0                0             0           1
   #11 Hawaii                               0                          0                0             0           0
   #12 Idaho                                0                          0                0             0           0
   #13 Illinois                             6                          0                0             1           1
   #14 Indiana                              0                          0                0             0           0
   #15 Iowa                                 0                          0                0             0           0
   #16 Kansas                               2                          0                0             0           0
   #17 Kentucky                             0                          0                0             0           0
   #18 Louisiana                            3                          1                0             1           0
   #19 Maine                                2                          0                0             0           0
   #20 Maryland                             2                          0                0             0           0
   #21 Massachusetts                        4                          0                0             0           1
   #22 Michigan                            28                          0                0             1          11
   #23 Minnesota                            3                          0                0             0           0
   #24 Mississippi                          0                          0                0             0           0
   #25 Missouri                             1                          0                0             0           0
   #26 Montana                              0                          0                0             0           0
   #27 Nebraska                             0                          0                0             0           0
   #28 Nevada                               1                          0                0             0           1
   #29 New Hampshire                        1                          0                0             0           1
   #30 New Jersey                           4                          0                0             0           0
   #31 New Mexico                           0                          0                0             0           0
   #32 New York                            27                          0                1             2           6
   #33 North Carolina                       1                          0                0             1           0
   #34 North Dakota                         0                          0                0             0           0
   #35 Ohio                                 7                          0                0             0           4


                                                                                     213 of 289
May 2, 2005
                                                                  2004 Post Election Survey Results
                                                      State Department Voting Assistance Officers - Frequencies

                                                                                 Tenure as UVAO
                                          2004
                                          Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
           Question Stem                (N = 204)     (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
   #36 Oklahoma                              1                         0                 0             0           0
   #37 Oregon                                0                         0                 0             0           0
   #38 Pennsylvania                          9                         0                 1             0           1
   #39 Rhode Island                          1                         0                 0             0           0
   #40 South Carolina                        0                         0                 0             0           0
   #41 South Dakota                          0                         0                 0             0           0
   #42 Tennessee                             1                         0                 0             0           0
   #43 Texas                                17                         1                 0             1           5
   #44 Utah                                  1                         0                 0             0           0
   #45 Vermont                               0                         0                 0             0           0
   #46 Virginia                             14                         0                 0             2           3
   #47 Washington                            2                         0                 0             0           0
   #48 West Virginia                         0                         0                 0             0           0
   #49 Wisconsin                             5                         0                 0             0           1
   #50 Wyoming                               1                         0                 0             0           1
   #51 Guam                                  1                         0                 0             1           0
   #52 Puerto Rico                           1                         0                 0             0           0
   #53 Washington, D.C.                      5                         0                 0             1           2
   #54 Virgin Islands                        0                         0                 0             0           0
Q.17a Assisted voter with
sending/receiving fax of FPCA
   #1 YES, helped send materials          115                          2                4             7          22
   #2 YES, helped receive materials
                                            0                          0                0             0           0
[NOTE: prefill "NA"]
   #3 NO                                   79                          0                4             5          19
Q.17b Assisted voter with
sending/receiving fax of blank
absentee ballot
   #1 YES, helped send materials
                                            0                                           0             0           0
[NOTE: prefill "NA"]

                                           32                                           1             4           6
   #2 YES, helped receive materials
   #3 NO                                  114                                           4             4          24

Q.17c Assisted voter with
sending/receiving fax of voted ballot
   #1 YES, helped send materials           83                          0                2             7          14




                                                                                     214 of 289
May 2, 2005
                                                                  2004 Post Election Survey Results
                                                      State Department Voting Assistance Officers - Frequencies

                                                                                 Tenure as UVAO
                                          2004
                                          Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
          Question Stem                 (N = 204)     (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
   #2 YES, helped receive materials
                                            0                          0                0             0           0
[NOTE: prefill "NA"]
   #3 NO                                  100                          1                4             5          23
Q.17d Assisted voter with
sending/receiving fax of other voting
materials
   #1 YES, helped send materials           36                          1                2             2           8

                                            7                          0                0             0           3
   #2 YES, helped receive materials
   #3 NO                                  129                          0                5             7          26
Q.18a Received the Voting
Assistance Guide 2004-05
   #1 Yes                                 189                          2                7            10          41
   #2 No                                  11                           0                0             2           0
Q.18b Month/year received the Voting
Assistance Guide 2004-05
   #1 January 2004                         25                          0                2             1           4
   #2 February 2004                        30                          0                0             1          10
   #3 March 2004                           21                          1                3             3           3
   #4 April 2004                           15                          1                0             1           2
   #5 May 2004                              8                          0                0             0           1
   #6 June 2004                             9                          0                0             1           1
   #7 July 2004                             4                          0                0             0           0
   #8 August 2004                           2                          0                0             0           0
   #9 September 2004                        2                          0                0             0           0
   #10 Do not recall                       70                          0                3             3          20
Q.19 Usefulness of the Voting
Assistance Guide 2004-05 in
performing VAO duties
   #1 Very Useful                         153                          2                8             8          32
   #2 Useful                              26                           0                0             1           8
   #3 Somewhat Useful                      6                           0                0             0           1
   #4 Not Useful at All                    1                           0                0             0           0
Q.20 What you liked about Voting
Assistance Guide 2004-05
   #1 State-by-state information on
                                          181                          2                8            10          39
registering and voting absentee




                                                                                     215 of 289
May 2, 2005
                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Frequencies

                                                                                    Tenure as UVAO
                                             2004
                                             Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
            Question Stem                  (N = 204)     (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)

                                             119                          2                7             6          25
   #2 Dates of elections and deadlines

   #3 Information on how to fill out the     129                          1                6             8          33
Federal Post Card Application (FPCA)
   #4 Mailing addresses for FPCA or
                                             168                          2                8            10          37
ballot
   #5 Information on electronically
transmitting (faxing) the FPCA or            116                          2                7             4          31
voted ballot

                                              64                          1                3             7           9
   #6 The overall layout and design
   #7 Other                                    3                          0                0             0           0
   #8 None of the above                        1                          0                0             0           0
Q.21 Received the Voting Information
News newsletter
   #1 Yes, electronically                    145                          2                7             8          31
   #2 Yes, hard copy                          4                           0                0             1           1
   #3 Yes, both electronically and
                                              11                          0                0             1           3
hard copy
   #4 No                                      40                          0                1             2           5
Q.22 Ways used Voting Information
News newsletter
   #1 Forward it by e-mail                    77                          1                4             4          18
   #2 Photocopy the whole newsletter
                                              21                          1                1             4           6
and distribute it
   #3 Extract selected information
                                              98                          1                4             7          18
and distribute it
   #4 Keep it for reference                  137                          2                6             9          29
   #5 Other                                   3                           0                0             1           0
Q.23 Overall usefulness of Voting
Information News in carrying out
current VAO duties
    #1 Very Useful                            65                          0                5             5           9
    #2 Useful                                 65                          1                1             4          19
    #3 Somewhat Useful                        30                          1                1             1           8
    #4 Not Useful at All                       1                          0                0             0           0




                                                                                        216 of 289
May 2, 2005
                                                                    2004 Post Election Survey Results
                                                        State Department Voting Assistance Officers - Frequencies

                                                                                   Tenure as UVAO
                                            2004
                                            Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
           Question Stem                  (N = 204)     (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
Q.24 What liked about Voting
Information News newsletter

                                             24                          0                2             4           5
    #1 The overall layout and design
    #2 The information it contains          133                          2                6            10          28
    #3 Easy to use                          45                           1                3             6           9
    #4 Frequency of the newsletter          47                           0                3             3          10
    #5 Timeliness of the information in
                                             78                          0                4             6          13
the newsletter
    #6 “To Do” Checklist                     87                          2                6             5          20
    #7 Other                                  1                          0                0             0           0
    #8 None of the above                      6                          0                0             0           2
Q.25a Used the FVAP web site
personally
    #1 Yes                                  180                          2                8            11          39
    #2 No                                   21                           0                0             1           2
Q.25b Total times used the FVAP site
in '04
    #1 Everyday                              27                          0                0             2           6
    #2 At least once a week but not
                                             91                          2                5             5          18
everyday
    #3 At least once a month but not
                                             46                          0                1             3          11
every week
    #4 At least once in 2004 but not
                                             16                          0                2             1           4
every month

Q.26 Reasons used the FVAP web site
   #1 To access the online Voting
                                            137                          2                7             8          29
Assistance Guide
   #2 To access Voting Information
                                             50                          0                2             4           6
News newsletters
   #3 To access other FVAP
                                             60                          2                1             4          11
publications

                                             89                          1                4             6          18
   #4 To access the Voting Calendar

  #5 To access the online Federal            98                          2                4             4          16
Post Card Application (FPCA)



                                                                                       217 of 289
May 2, 2005
                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Frequencies

                                                                                    Tenure as UVAO
                                             2004
                                             Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
             Question Stem                 (N = 204)     (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
    #6 To link to other election-related
                                             107                          1                5             6          24
websites
    #7 To obtain Voting Assistance
                                              21                          0                3             1           2
Officer training
    #8 To find a U.S.
                                              38                          0                2             3           7
Representative/Senator
    #9 To obtain toll-free telephone
                                              64                          0                2             3          14
numbers
    #10 To e-mail FVAP                        26                          1                1             1           5
    #11 To obtain information for your
                                               0                          0                0             0           0
own publications
Q.27 Satisfaction with the FVAP web
site
    #1 Very Satisfied                         70                          1                5             6          18
    #2 Satisfied                              96                          1                3             5          17
    #3 Dissatisfied                           12                          0                0             0           3
    #4 Very Dissatisfied                       1                          0                0             0           0
Q.28 Why not used FVAP web site
    #1 I did not know about it                 4                          0                0             0           0

                                               0                          0                0             0           0
   #2 I did not know what it was for
   #3 I knew about it, but did not
                                               0                          0                0             0           0
know the web site address
   #4 I got all the information I
                                              10                          0                0             0           2
needed from other sources
   #5 I did not think that it would be
                                               1                          0                0             0           0
useful
   #6 Other                                    3                          0                0             1           0
Q.29 Used or referred anyone to the
VIC
   #1 Yes                                    32                           0                2             1          14
   #2 No                                     158                          2                6             9          24
Q.30 Why used or referred anyone to
the VIC
   #1 Election information and
                                              21                          0                2             2           8
election dates
   #2 Messages from incumbents                 8                          0                0             0           3
   #3 Messages from candidates                 5                          0                0             0           2


                                                                                        218 of 289
May 2, 2005
                                                                    2004 Post Election Survey Results
                                                        State Department Voting Assistance Officers - Frequencies

                                                                                   Tenure as UVAO
                                            2004
                                            Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
            Question Stem                 (N = 204)     (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
    #4 Contacting Service/DoS Chief
                                             12                          0                0             1           5
Voting Action Officer
    #5 Contacting elected
                                              7                          0                0             0           3
representative(s)
    #6 Contacting election officials         21                          0                1             0           7
Q.31 Satisfaction with assistance
received from the VIC
    #1 Very Satisfied                         8                                           1             2           3
    #2 Satisfied                             21                                           0             0           8
    #3 Dissatisfied                           1                                           0             0           1
    #4 Very Dissatisfied                      0                                           0             0           0
    #5 Don't know                            11                                           1             1           5
Q.32 Why not used or referred anyone
to the VIC

   #1 I got all the voting assistance I      67                          2                3             5           9
needed from other sources
   #2 No one needed it or asked to be
                                             65                          1                3             4           9
referred
   #3 I did not know about it                47                          0                1             1           5
   #4 Other                                   3                          0                0             0           1

Q.33 Used or referred someone to the
FVAP toll-free ombudsman tel service
   #1 Yes                                   46                           0                2             3           8
   #2 No                                    145                          2                5             9          27

Q.34 Satisfaction received from the
FVAP toll-free ombudsman tel service
   #1 Very Satisfied                          7                                           1             1           2
   #2 Satisfied                              21                                           0             1           4
   #3 Dissatisfied                            2                                           0             0           1
   #4 Very Dissatisfied                       1                                           0             0           0
   #5 Don't know                             21                                           2             1           6
Q.35 Why not used or refferred
anyone to the FVAP toll-free
ombudsman tel service




                                                                                       219 of 289
May 2, 2005
                                                                    2004 Post Election Survey Results
                                                        State Department Voting Assistance Officers - Frequencies

                                                                                   Tenure as UVAO
                                            2004
                                            Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
           Question Stem                  (N = 204)     (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)

   #1 I got all the voting assistance I      48                          0                3             3          11
needed from other sources
   #2 No one needed it or asked to be
                                             64                          0                1             4          13
referred
   #3 I did not know about it                36                          1                1             1           5
   #4 Other                                   8                          0                0             0           1
Q.36a Usefulness of info from Voting
News Releases
   #1 Very Useful                            56                          0                4             4          11
   #2 Useful                                 99                          2                3             6          21
   #3 Somewhat Useful                        28                          0                1             1           7
   #4 Not Useful at All                       4                          0                0             0           1
   #5 Did not use                            12                          0                0             1           1
Q.36b Usefulness of info from
motivational posters
   #1 Very Useful                            27                          1                4             2           3
   #2 Useful                                 52                          1                2             3          13
   #3 Somewhat Useful                        74                          0                0             3          16
   #4 Not Useful at All                      26                          0                1             3           6
   #5 Did not use                            20                          0                1             1           3
Q.36c Usefulness of info from The
Voting Information Election Calendar
poster
   #1 Very Useful                            36                          1                5             1           7
   #2 Useful                                 60                          0                1             3          15
   #3 Somewhat Useful                        46                          0                1             2          10
   #4 Not Useful at All                      11                          0                0             1           3
   #5 Did not use                            47                          1                1             5           6
Q.36d Usefulness of info from How To
Do It! Absentee Voting Frequently
Asked Questions
   #1 Very Useful                            68                          1                5             4          17
   #2 Useful                                 66                          0                1             4          13
   #3 Somewhat Useful                        37                          1                2             1           9
   #4 Not Useful at All                       3                          0                0             0           0
   #5 Did not use                            25                          0                0             3           2




                                                                                       220 of 289
May 2, 2005
                                                                  2004 Post Election Survey Results
                                                      State Department Voting Assistance Officers - Frequencies

                                                                                 Tenure as UVAO
                                          2004
                                          Total     0 to 6 mos   6 mos to 1 yr      1 to 2 yrs    2 to 3 yrs    3+ yrs
            Question Stem               (N = 204)     (N = 0)       (N = 2)          (N = 8)       (N = 12)    (N = 41)
Q.36e Usefulness of info from public
service ad campaign
    #1 Very Useful                         18                          0                1             1           3
    #2 Useful                              46                          1                3             3           8
    #3 Somewhat Useful                     38                          0                1             2          10
    #4 Not Useful at All                   18                          1                0             2           2
    #5 Did not use                         77                          0                3             4          17
Q.37a Received enough Voting
Assistance Guides 2004-05
    #1 Yes                                176                          2                7            10          37
    #2 No                                 22                           0                1             2           4
Q.37b Received enough Federal Post
Card Applications
    #1 Yes                                184                          2                8            10          40
    #2 No                                 16                           0                0             2           1
Q.37c Received enough Federal Write-
in Absentee Ballots
    #1 Yes                                183                          2                6            11          40
    #2 No                                 16                           0                2             0           1

Q.37d Received enough Voting
Information Election Calendar posters
    #1 Yes                                164                          1                8            11          37
    #2 No                                 32                           1                0             1           3
Q.37e Received enough motivational
posters
    #1 Yes                                161                          2                8            10          35
    #2 No                                 32                           0                0             1           4




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May 2, 2005
                                                                2004 Post Election Survey Results
                                                    State Department Voting Assistance Officers - Frequencies

                                                                     People in District
                                       2004                    1001 to 10000    10001 to
                                       Total     0 to 1000 ppl      ppl         20000 ppl     20001+ ppl
           Question Stem             (N = 204)      (N = 55)      (N = 64)       (N = 34)      (N = 39)
Response rate
  Complete                              204
  Undeliverable                          0
  Percent undeliverable               0.00%
  Head count                            234
  Net issued                            234
  Total response rate                 87.18%

Q.01 Country stationed on 11/02/04
   #1 Germany                            7            0              1              3             3
   #2 Japan                              6            0              0              3             3
   #3 South Korea                        1            0              0              0             1
   #4 USA                                0            0              0              0             0
   #5 Peru                               1            0              0              1             0
   #6 France                             3            1              0              0             2
   #7 Poland                             0            0              0              0             0
   #8 Italy                              3            0              0              1             1
   #9 United Kingdom                     1            0              0              0             1
   #10 New Zealand                       1            0              0              1             0
   #11 Macedonia                         1            1              0              0             0
   #12 Puerto Rico                       0            0              0              0             0
   #13 Dominican Republic                1            0              0              0             1
   #14 Israel                            1            0              0              0             1
   #15 Egypt                             0            0              0              0             0
   #16 Iraq                              1            0              0              0             1
   #17 Spain                             3            0              2              0             0
   #18 Iceland                           1            1              0              0             0
   #19 China                             6            1              1              1             3
   #20 Cuba                              1            1              0              0             0
   #21 Guatemala                         1            0              0              1             0
   #22 Australia                         4            0              1              1             2
   #23 Canada                            5            0              1              1             3
   #24 Turkey                            4            0              4              0             0
   #25 Kenya                             3            0              2              0             0
   #26 Mexico                            6            0              2              1             3
   #27 Belgium                           3            0              0              1             0
   #28 Mali                              0            0              0              0             0
   #29 Netherlands                       2            0              1              0             1


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May 2, 2005
                                                                2004 Post Election Survey Results
                                                    State Department Voting Assistance Officers - Frequencies

                                                                     People in District
                                       2004                    1001 to 10000    10001 to
                                       Total     0 to 1000 ppl      ppl         20000 ppl     20001+ ppl
            Question Stem            (N = 204)      (N = 55)      (N = 64)       (N = 34)      (N = 39)
   #30 Norway                             1             0             0              1             0
   #31 Oman                               1             0             1              0             0
   #32 Portugal                           2             0             1              1             0
   #33 Saudi Arabia                       3             0             1              1             1
   #34 Serbia & Montenegro                0             0             0              0             0
   #35 Sri-Lanka                          1             1             0              0             0
   #36 Bahrain                            0             0             0              0             0
   #37 Czech Republic                     2             0             1              1             0
   #38 Pakistan                           4             1             3              0             0
   #39 Thailand                           2             0             0              1             0
   #40 United Arab Emirates               3             0             2              1             0
   #41 Bolivia                            3             1             0              2             0
   #42 Brazil                             3             1             1              0             1
   #43 Greece                             2             0             0              1             1
   #44 Honduras                           2             1             0              1             0
   #45 Ireland                            3             0             1              0             2
   #46 Malta                              3             3             0              0             0
   #47 Russia                             3             2             1              0             0
   #48 Samoa                              1             0             1              0             0
   #49 Burma                              2             2             0              0             0
   #50 Ecuador                            2             0             1              1             0
   #51 Finland                            1             1             0              0             0
   #52 Grenada                            2             0             2              0             0
   #53 Romania                            2             0             2              0             0
   #54 Sierra Leone                       2             2             0              0             0
   #55 Switzerland                        2             0             0              0             1
   #56 Taiwan                             2             0             1              0             1
   #57 Yemen                              1             0             0              0             1
   #58 Zambia                             2             0             2              0             0
   #59 Slovenia                           1             1             0              0             0
   #60 Other                             80            34            28              8             5
Q.02 Time stationed at location
   #1 Less than 6 months                50            13            23              6              6
   #2 6 months to less than 1 year      17             3             5              1              6
   #3 1 year to less than 2 years       83            28            21             16             15
   #4 2 years to less than 3 years      22             5             7              4              4
   #5 3 years or more                   29             6             8              7              8
Q.03 Age on 11/02/04


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May 2, 2005
                                                                  2004 Post Election Survey Results
                                                      State Department Voting Assistance Officers - Frequencies

                                                                       People in District
                                         2004                    1001 to 10000    10001 to
                                         Total     0 to 1000 ppl      ppl         20000 ppl     20001+ ppl
            Question Stem              (N = 204)      (N = 55)      (N = 64)       (N = 34)      (N = 39)
   #1 Under 24 years old                    2             1             0               0            1
   #2 25 to 29 years old                   19             7             5               3            3
   #3 30 to 34 years old                   52            20            17               3            8
   #4 35 to 44 years old                   63            14            22              13           13
   #5 45 years old & above                 65            13            20              15           14
Q.04 Length of time a VAO in current
assignment
   #1 Less than 3 months                  52            17            23              3              8
   #2 3 to 6 months                       38            11            11              6              9
   #3 6 to 12 months                      38            12             9              4             10
   #4 1 year or more                      70            14            20             21             11
Q.05 Served as a VAO before current
VAO assignment
   #1 Yes, once before                   29              3            11              8              5
   #2 Yes, more than once before         34              6            13              5             10
   #3 No                                 136            45            40             21             23
Q.06 Total time served as a VAO
   #1 Less than 6 months                   0            0              0              0             0
   #2 6 months to less than 1 year         2            0              0              1             1
   #3 1 year to less than 2 years          8            1              2              0             5
   #4 2 years to less than 3 years        12            2              7              2             0
   #5 3 years or more                     41            6             15             10             9
Q.07 # U.S. citizens resided in
consular district as of 11/02/04
   #1 1 to 1000 people                    55            55             0              0              0
   #2 1001 to 10,000 people               64             0            64              0              0
   #3 10,001 to 20,000 people             34             0             0             34              0
   #4 more than 20,000 people             39             0             0              0             39
Q.08a Usefulness of FVAP onsite
VAO training workshop in preparing
for VAO duties
    #1 Very Useful                       21              4             3              4              7
    #2 Useful                            17              1             7              2              7
    #3 Somewhat Useful                    4              0             0              1              2
    #4 Not Useful at All                  0              0             0              0              0
    #5 Did not receive this training     139            44            51             22             18




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May 2, 2005
                                                                      2004 Post Election Survey Results
                                                          State Department Voting Assistance Officers - Frequencies

                                                                           People in District
                                             2004                    1001 to 10000    10001 to
                                             Total     0 to 1000 ppl      ppl         20000 ppl     20001+ ppl
           Question Stem                   (N = 204)      (N = 55)      (N = 64)       (N = 34)      (N = 39)
Q.08b Usefulness of FVAP online/CD
ROM VAO training in preparing for
VAO duties
   #1 Very Useful                            16              4             3              3              3
   #2 Useful                                 38              9            10             10              7
   #3 Somewhat Useful                        20              3             7              5              4
   #4 Not Useful at All                       0              0             0              0              0
   #5 Did not receive this training          110            34            41             14             18
Q.08c Usefulness of other
workshop/seminar(s) in preparing for
VAO duties
   #1 Very Useful                             5              2             1              1              0
   #2 Useful                                  2              0             0              1              1
   #3 Somewhat Useful                         4              1             1              1              0
   #4 Not Useful at All                       0              0             0              0              0
   #5 Did not receive this training          160            45            57             23             30

Q.08d Usefulness of classroom
instruction in preparing for VAO duties
   #1 Very Useful                             2              1             1              0              0
   #2 Useful                                  2              1             0              0              0
   #3 Somewhat Useful                         3              1             1              0              0
   #4 Not Useful at All                       1              0             1              0              0
   #5 Did not receive this training          165            46            57             27             30

Q.08e Usefulness of informal
briefings(s) in preparing for VAO duties
    #1 Very Useful                           23              2             9              4              6
    #2 Useful                                16              4             2              2              6
    #3 Somewhat Useful                       12              6             3              0              3
    #4 Not Useful at All                      1              0             0              0              0
    #5 Did not receive this training         122            37            46             20             16
Q.08f Usefulness of materials left by
previous VAO in preparing for VAO
duties
   #1 Very Useful                             22             4             7              4             6
   #2 Useful                                  34             8             8              5             9
   #3 Somewhat Useful                         31            10            11              5             4


                                                                                       225 of 289
May 2, 2005
                                                                    2004 Post Election Survey Results
                                                        State Department Voting Assistance Officers - Frequencies

                                                                         People in District
                                           2004                    1001 to 10000    10001 to
                                           Total     0 to 1000 ppl      ppl         20000 ppl     20001+ ppl
           Question Stem                 (N = 204)      (N = 55)      (N = 64)       (N = 34)      (N = 39)
   #4 Not Useful at All                       3             2             0               0            1
   #5 Did not receive this training          89            26            32              16           13
Q.08g Usefulness of instructions from
Department of State in preparing for
VAO duties
   #1 Very Useful                           83            24            25             13             16
   #2 Useful                                81            20            25             19             13
   #3 Somewhat Useful                       26             7            11              2              6
   #4 Not Useful at All                      0             0             0              0              0
   #5 Did not receive this training          7             3             3              0              1
Q.09 # People I/my staff provided with
voting assistance
   #1 None                                   0             0             0              0              0
   #2 1 to 100                              29            19             6              1              2
   #3 101 to 500                            71            30            32              5              2
   #4 501 to 1000                           36             4            17              8              6
   #5 1001 to 2000                          65             2             9             20             29
   #6 2001 or more                           0             0             0              0              0
Q.10 # People I/my staff provided with
FFWABs
   #1 None                                   2             1             1              0              0
   #2 1 to 50                               37            19            10              4              3
   #3 51 to 100                             40            20            13              1              5
   #4 101 to 200                            36            11            17              5              3
   #5 201 to 500                            41             0             8             10             19
   #6 501 or more                           45             4            15             14              9
Q.11 # Hours/wk I or my staff spent
on VAO voting activities
   #1 10 hours or less                     130            40            50             21             14
   #2 11 to 20 hours                       50             12             8             12             16
   #3 21 to 30 hours                        4              0             0              1              2
   #4 31 to 40 hours                        6              1             0              0              4
   #5 41 or more hours                     11              2             6              0              3
Q.12 Activities done during current
VAO assignment

                                           103            22            28             19             28
   #1 Conducted workshops/briefings




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May 2, 2005
                                                                      2004 Post Election Survey Results
                                                          State Department Voting Assistance Officers - Frequencies

                                                                           People in District
                                             2004                    1001 to 10000    10001 to
                                             Total     0 to 1000 ppl      ppl         20000 ppl     20001+ ppl
            Question Stem                  (N = 204)      (N = 55)      (N = 64)       (N = 34)      (N = 39)
  #2 Distributed Federal Post Card
                                             193            51            62             33             38
Applications (FPCAs)
   #3 Regularly reported on voting
activities to your Department's Chief         69            10            16             15             24
Voting Officer
   #4 Answered overseas citizens’
                                             200            55            64             34             39
voting questions
   #5 Displayed voting information
                                             191            50            60             34             39
materials
   #6 Involved overseas citizen
                                             106            14            31             23             34
organizations in voting program

    #7 Regulary reported on voting           135            39            40             23             29
activities to senior embassy officials
Q.13 Provide Federal Post Card
Application (FPCA)
    #1 Provide Federal Post Card
                                             158            38            52             29             31
Application (FPCA)
    #2 Help fill out FPCA                     64            13            23             13             12
    #3 Provide Federal Write-In
                                             111            32            38             16             18
Absentee Ballot (FWAB)
    #4 Help fill out FWAB                     14            3              6              3             2
    #5 Act as a notary/witness to
                                              18            2              7              4             4
FPCA and/or ballot
    #6 Electronically transmit or
                                              10            5              2              0             3
receive (fax) election materials
    #7 Help determine voting
                                              18            3              7              3             4
jurisdiction
    #8 Provide address of local
                                              43            13            16              4             9
election official
    #9 Explain specifics of state voting
                                              59            20            15             14             7
procedures
    #10 Determine need to register or
                                              43            14             9              4             14
how to register
    #11 Provide information on
                                               1            0              0              1             0
changing legal residence




                                                                                       227 of 289
May 2, 2005
                                                                       2004 Post Election Survey Results
                                                           State Department Voting Assistance Officers - Frequencies

                                                                            People in District
                                              2004                    1001 to 10000    10001 to
                                              Total     0 to 1000 ppl      ppl         20000 ppl     20001+ ppl
            Question Stem                   (N = 204)      (N = 55)      (N = 64)       (N = 34)      (N = 39)
   #12 Explain deadlines for
necessary forms and/or submitting              54            17            15              8             13
ballot
   #13 Give dates of elections                  1            0              0              1             0

   #14 Answer questions about                   0            0              0              0             0
impact of voting on federal tax liability
   #15 Motivate individuals to vote             6            3              1              2             0
   #16 Provide information on
                                                2            1              1              0             0
candidates/issues

Q.14a Satisfied with amount of time
available for performing VAO duties
    #1 Very Satisfied                         35             10            11              6              5
    #2 Satisfied                              122            35            41             17             23
    #3 Dissatisfied                           36              8             9              8             11
    #4 Very Dissatisfied                       6              1             3              2              0
Q.14b Satisfied with Embassy support
for the voting program
    #1 Very Satisfied                         65             19            21              9             14
    #2 Satisfied                              120            31            39             21             22
    #3 Dissatisfied                           11              3             3              3              2
    #4 Very Dissatisfied                       1              0             1              0              0
Q.14c Satisfied with department
support for the voting program
    #1 Very Satisfied                         100            28            31             15             23
    #2 Satisfied                              93             24            30             18             15
    #3 Dissatisfied                            6              2             2              1              1
    #4 Very Dissatisfied                       1              0             1              0              0
Q.14d Satisfied with quantity of voting
materials available
    #1 Very Satisfied                          87            28            20             16             19
    #2 Satisfied                               98            22            39             16             17
    #3 Dissatisfied                            12             3             5              2              1
    #4 Very Dissatisfied                        2             1             0              0              1
Q.14e Satisfied with timeliness of
distribution of voting materials within
the Department of State



                                                                                        228 of 289
May 2, 2005
                                                                       2004 Post Election Survey Results
                                                           State Department Voting Assistance Officers - Frequencies

                                                                            People in District
                                              2004                    1001 to 10000    10001 to
                                              Total     0 to 1000 ppl      ppl         20000 ppl     20001+ ppl
             Question Stem                  (N = 204)      (N = 55)      (N = 64)       (N = 34)      (N = 39)
   #1 Very Satisfied                            65            20            19              10           14
   #2 Satisfied                                119            30            37              23           22
   #3 Dissatisfied                              15             4             7               1            3
   #4 Very Dissatisfied                          0             0             0               0            0
Q.14f Satisfied with method of
requisitioning voting materials
   #1 Very Satisfied                          44             15            12              9              6
   #2 Satisfied                               131            34            44             20             27
   #3 Dissatisfied                            18              4             6              4              3
   #4 Very Dissatisfied                        5              1             1              1              2
Q.15 Most frequent complaints

                                               97            19            32             19             23
   #1 Complicated voting procedures

    #2 Federal Post Card Application           36            6             14              7             8
(FPCA) difficult to fill out
    #3 Delayed or no response to the
                                              144            45            41             18             31
FPCA
    #4 FPCA returned because not
                                                4            1              0              3             0
accepted by election officials
    #5 Absentee ballot confusing               35            8             13              7             6
    #6 Federal Write-In Absentee
                                               17            8              6              2             1
Ballot (FWAB) difficult to use
    #7 Voting Assistance Guide
                                                9            3              1              2             2
difficult to use
    #8 Residency qualifications/laws
                                               88            14            23             20             24
confusing
    #9 Not enough information on
                                               20            2             10              3             4
candidates/issues
    #10 Difficulty in maintaining current
mailing address with local election            22            6             11              1             3
officials
    #11 Difficult to have FPCA or ballot
                                                6            1              1              1             3
notarized
    #12 I did not receive any
                                                8            2              3              2             1
complaints
    #13 None of these                           6            2              4              0             0




                                                                                        229 of 289
May 2, 2005
                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Frequencies

                                                                        People in District
                                          2004                    1001 to 10000    10001 to
                                          Total     0 to 1000 ppl      ppl         20000 ppl     20001+ ppl
            Question Stem               (N = 204)      (N = 55)      (N = 64)       (N = 34)      (N = 39)
Q.16 Three states or territories with
most procedural problems to
absentee voters at post
   #1 Alabama                               0             0             0              0              0
   #2 Alaska                                1             0             0              1              0
   #3 Arizona                               1             1             0              0              0
   #4 Arkansas                              1             1             0              0              0
   #5 California                           32             7             7              6              8
   #6 Colorado                              5             0             3              1              1
   #7 Connecticut                           0             0             0              0              0
   #8 Delaware                              0             0             0              0              0
   #9 Florida                              47            14             9             11             10
   #10 Georgia                              1             0             0              1              0
   #11 Hawaii                               0             0             0              0              0
   #12 Idaho                                0             0             0              0              0
   #13 Illinois                             6             2             1              2              0
   #14 Indiana                              0             0             0              0              0
   #15 Iowa                                 0             0             0              0              0
   #16 Kansas                               2             2             0              0              0
   #17 Kentucky                             0             0             0              0              0
   #18 Louisiana                            3             1             0              1              1
   #19 Maine                                2             1             0              1              0
   #20 Maryland                             2             1             0              0              1
   #21 Massachusetts                        4             3             1              0              0
   #22 Michigan                            28             3             4              6             13
   #23 Minnesota                            3             0             1              0              2
   #24 Mississippi                          0             0             0              0              0
   #25 Missouri                             1             0             0              1              0
   #26 Montana                              0             0             0              0              0
   #27 Nebraska                             0             0             0              0              0
   #28 Nevada                               1             0             0              1              0
   #29 New Hampshire                        1             1             0              0              0
   #30 New Jersey                           4             2             1              1              0
   #31 New Mexico                           0             0             0              0              0
   #32 New York                            27             5            11              5              6
   #33 North Carolina                       1             0             0              1              0
   #34 North Dakota                         0             0             0              0              0
   #35 Ohio                                 7             0             1              2              3


                                                                                    230 of 289
May 2, 2005
                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Frequencies

                                                                        People in District
                                          2004                    1001 to 10000    10001 to
                                          Total     0 to 1000 ppl      ppl         20000 ppl     20001+ ppl
           Question Stem                (N = 204)      (N = 55)      (N = 64)       (N = 34)      (N = 39)
   #36 Oklahoma                              1             1             0              0             0
   #37 Oregon                                0             0             0              0             0
   #38 Pennsylvania                          9             1             3              1             3
   #39 Rhode Island                          1             1             0              0             0
   #40 South Carolina                        0             0             0              0             0
   #41 South Dakota                          0             0             0              0             0
   #42 Tennessee                             1             1             0              0             0
   #43 Texas                                17             2             5              1             8
   #44 Utah                                  1             1             0              0             0
   #45 Vermont                               0             0             0              0             0
   #46 Virginia                             14             5             5              3             1
   #47 Washington                            2             1             1              0             0
   #48 West Virginia                         0             0             0              0             0
   #49 Wisconsin                             5             2             1              2             0
   #50 Wyoming                               1             0             0              0             1
   #51 Guam                                  1             0             0              1             0
   #52 Puerto Rico                           1             0             0              0             1
   #53 Washington, D.C.                      5             1             2              0             2
   #54 Virgin Islands                        0             0             0              0             0
Q.17a Assisted voter with
sending/receiving fax of FPCA
   #1 YES, helped send materials          115            32            32             20             28
   #2 YES, helped receive materials
                                            0            0              0              0             0
[NOTE: prefill "NA"]
   #3 NO                                   79            22            28             13             11
Q.17b Assisted voter with
sending/receiving fax of blank
absentee ballot
   #1 YES, helped send materials
                                            0            0              0              0             0
[NOTE: prefill "NA"]

                                           32            13             9              2             7
   #2 YES, helped receive materials
   #3 NO                                  114            28            41             22             18

Q.17c Assisted voter with
sending/receiving fax of voted ballot
   #1 YES, helped send materials           83            26            21             12             20




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May 2, 2005
                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Frequencies

                                                                        People in District
                                          2004                    1001 to 10000    10001 to
                                          Total     0 to 1000 ppl      ppl         20000 ppl     20001+ ppl
          Question Stem                 (N = 204)      (N = 55)      (N = 64)       (N = 34)      (N = 39)
   #2 YES, helped receive materials
                                            0            0              0              0             0
[NOTE: prefill "NA"]
   #3 NO                                  100            26            37             19             15
Q.17d Assisted voter with
sending/receiving fax of other voting
materials
   #1 YES, helped send materials           36            9              5              7             12

                                            7            2              2              1             2
   #2 YES, helped receive materials
   #3 NO                                  129            37            47             22             19
Q.18a Received the Voting
Assistance Guide 2004-05
   #1 Yes                                 189            52            58             33             37
   #2 No                                  11              3             6              1              1
Q.18b Month/year received the Voting
Assistance Guide 2004-05
   #1 January 2004                         25             5             3              8             9
   #2 February 2004                        30             8             9              6             5
   #3 March 2004                           21             7             5              3             4
   #4 April 2004                           15             4             5              3             3
   #5 May 2004                              8             4             3              0             1
   #6 June 2004                             9             1             2              2             4
   #7 July 2004                             4             3             1              0             0
   #8 August 2004                           2             1             0              1             0
   #9 September 2004                        2             0             0              0             2
   #10 Do not recall                       70            17            30             10             8
Q.19 Usefulness of the Voting
Assistance Guide 2004-05 in
performing VAO duties
   #1 Very Useful                         153            43            45             28             31
   #2 Useful                              26              4             8              5              6
   #3 Somewhat Useful                      6              2             4              0              0
   #4 Not Useful at All                    1              1             0              0              0
Q.20 What you liked about Voting
Assistance Guide 2004-05
   #1 State-by-state information on
                                          181            49            53             33             37
registering and voting absentee




                                                                                    232 of 289
May 2, 2005
                                                                      2004 Post Election Survey Results
                                                          State Department Voting Assistance Officers - Frequencies

                                                                           People in District
                                             2004                    1001 to 10000    10001 to
                                             Total     0 to 1000 ppl      ppl         20000 ppl     20001+ ppl
            Question Stem                  (N = 204)      (N = 55)      (N = 64)       (N = 34)      (N = 39)

                                             119            33            30             22             28
   #2 Dates of elections and deadlines

   #3 Information on how to fill out the     129            29            33             25             34
Federal Post Card Application (FPCA)
   #4 Mailing addresses for FPCA or
                                             168            46            50             28             35
ballot
   #5 Information on electronically
transmitting (faxing) the FPCA or            116            33            30             21             27
voted ballot

                                              64            16            17             11             17
   #6 The overall layout and design
   #7 Other                                    3            1              0              1             1
   #8 None of the above                        1            0              1              0             0
Q.21 Received the Voting Information
News newsletter
   #1 Yes, electronically                    145            37            41             26             35
   #2 Yes, hard copy                          4              2             2              0              0
   #3 Yes, both electronically and
                                              11            3              6              1             1
hard copy
   #4 No                                      40            12            15              7             3
Q.22 Ways used Voting Information
News newsletter
   #1 Forward it by e-mail                    77            18            25             11             20
   #2 Photocopy the whole newsletter
                                              21            6              7              5             2
and distribute it
   #3 Extract selected information
                                              98            30            24             16             24
and distribute it
   #4 Keep it for reference                  137            36            40             24             32
   #5 Other                                   3              1             0              2              0
Q.23 Overall usefulness of Voting
Information News in carrying out
current VAO duties
    #1 Very Useful                            65            21            14              9             18
    #2 Useful                                 65            16            22             13             11
    #3 Somewhat Useful                        30             6            13              5              6
    #4 Not Useful at All                       1             0             0              0              1




                                                                                       233 of 289
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                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Frequencies

                                                                          People in District
                                            2004                    1001 to 10000    10001 to
                                            Total     0 to 1000 ppl      ppl         20000 ppl     20001+ ppl
           Question Stem                  (N = 204)      (N = 55)      (N = 64)       (N = 34)      (N = 39)
Q.24 What liked about Voting
Information News newsletter

                                             24            8              5              3             6
    #1 The overall layout and design
    #2 The information it contains          133            36            37             23             32
    #3 Easy to use                          45             13            12              9              9
    #4 Frequency of the newsletter          47             11            13              8             12
    #5 Timeliness of the information in
                                             78            21            20             16             16
the newsletter
    #6 “To Do” Checklist                     87            23            24             15             21
    #7 Other                                  1             1             0              0              0
    #8 None of the above                      6             1             3              1              1
Q.25a Used the FVAP web site
personally
    #1 Yes                                  180            47            57             29             38
    #2 No                                   21              8             7              5              1
Q.25b Total times used the FVAP site
in '04
    #1 Everyday                              27            4              7              3             11
    #2 At least once a week but not
                                             91            25            27             16             20
everyday
    #3 At least once a month but not
                                             46            15            17              6             4
every week
    #4 At least once in 2004 but not
                                             16            3              6              4             3
every month

Q.26 Reasons used the FVAP web site
   #1 To access the online Voting
                                            137            34            43             23             30
Assistance Guide
   #2 To access Voting Information
                                             50            16            11             12             8
News newsletters
   #3 To access other FVAP
                                             60            19            12             10             15
publications

                                             89            25            20             18             21
   #4 To access the Voting Calendar

  #5 To access the online Federal            98            27            25             16             24
Post Card Application (FPCA)



                                                                                      234 of 289
May 2, 2005
                                                                      2004 Post Election Survey Results
                                                          State Department Voting Assistance Officers - Frequencies

                                                                           People in District
                                             2004                    1001 to 10000    10001 to
                                             Total     0 to 1000 ppl      ppl         20000 ppl     20001+ ppl
             Question Stem                 (N = 204)      (N = 55)      (N = 64)       (N = 34)      (N = 39)
    #6 To link to other election-related
                                             107            31            29             16             25
websites
    #7 To obtain Voting Assistance
                                              21            5              7              2             5
Officer training
    #8 To find a U.S.
                                              38            9             13              5             7
Representative/Senator
    #9 To obtain toll-free telephone
                                              64            16            21              7             16
numbers
    #10 To e-mail FVAP                        26            7              8              4             6
    #11 To obtain information for your
                                               0            0              0              0             0
own publications
Q.27 Satisfaction with the FVAP web
site
    #1 Very Satisfied                         70            16            26             10             15
    #2 Satisfied                              96            27            29             16             19
    #3 Dissatisfied                           12             3             1              3              4
    #4 Very Dissatisfied                       1             1             0              0              0
Q.28 Why not used FVAP web site
    #1 I did not know about it                 4            2              1              1             0

                                               0            0              0              0             0
   #2 I did not know what it was for
   #3 I knew about it, but did not
                                               0            0              0              0             0
know the web site address
   #4 I got all the information I
                                              10            5              1              3             1
needed from other sources
   #5 I did not think that it would be
                                               1            0              0              0             1
useful
   #6 Other                                    3            0              2              1             0
Q.29 Used or referred anyone to the
VIC
   #1 Yes                                    32              5             4              8             13
   #2 No                                     158            47            56             25             23
Q.30 Why used or referred anyone to
the VIC
   #1 Election information and
                                              21            3              3              5             8
election dates
   #2 Messages from incumbents                 8            2              1              2             3
   #3 Messages from candidates                 5            1              1              1             2


                                                                                       235 of 289
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                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Frequencies

                                                                          People in District
                                            2004                    1001 to 10000    10001 to
                                            Total     0 to 1000 ppl      ppl         20000 ppl     20001+ ppl
            Question Stem                 (N = 204)      (N = 55)      (N = 64)       (N = 34)      (N = 39)
    #4 Contacting Service/DoS Chief
                                             12            0              2              1             8
Voting Action Officer
    #5 Contacting elected
                                              7            0              0              3             4
representative(s)
    #6 Contacting election officials         21            5              1              7             8
Q.31 Satisfaction with assistance
received from the VIC
    #1 Very Satisfied                         8            0              2              2             3
    #2 Satisfied                             21            7              2              4             7
    #3 Dissatisfied                           1            0              0              0             1
    #4 Very Dissatisfied                      0            0              0              0             0
    #5 Don't know                            11            0              4              3             4
Q.32 Why not used or referred anyone
to the VIC

   #1 I got all the voting assistance I      67            21            21              8             14
needed from other sources
   #2 No one needed it or asked to be
                                             65            22            20             11             10
referred
   #3 I did not know about it                47            12            16             12             6
   #4 Other                                   3             1             1              1             0

Q.33 Used or referred someone to the
FVAP toll-free ombudsman tel service
   #1 Yes                                   46              8             8             10             19
   #2 No                                    145            45            54             22             17

Q.34 Satisfaction received from the
FVAP toll-free ombudsman tel service
   #1 Very Satisfied                          7            1              2              1             2
   #2 Satisfied                              21            5              3              4             9
   #3 Dissatisfied                            2            1              0              0             1
   #4 Very Dissatisfied                       1            0              1              0             0
   #5 Don't know                             21            2              3              6             9
Q.35 Why not used or refferred
anyone to the FVAP toll-free
ombudsman tel service




                                                                                      236 of 289
May 2, 2005
                                                                     2004 Post Election Survey Results
                                                         State Department Voting Assistance Officers - Frequencies

                                                                          People in District
                                            2004                    1001 to 10000    10001 to
                                            Total     0 to 1000 ppl      ppl         20000 ppl     20001+ ppl
           Question Stem                  (N = 204)      (N = 55)      (N = 64)       (N = 34)      (N = 39)

   #1 I got all the voting assistance I      48            16            11              7             11
needed from other sources
   #2 No one needed it or asked to be
                                             64            23            19             10             10
referred
   #3 I did not know about it                36            13            13              7             2
   #4 Other                                   8             3             4              0             1
Q.36a Usefulness of info from Voting
News Releases
   #1 Very Useful                            56            17            15              8             11
   #2 Useful                                 99            30            29             18             19
   #3 Somewhat Useful                        28             3            12              7              5
   #4 Not Useful at All                       4             2             1              0              1
   #5 Did not use                            12             2             7              1              2
Q.36b Usefulness of info from
                                                           6              8              4             5
motivational posters
   #1 Very Useful                            27             9            17             10             14
   #2 Useful                                 52            22            20             16             15
   #3 Somewhat Useful                        74             7            10              2              5
   #4 Not Useful at All                      26            10             8              2              0
   #5 Did not use                            20
Q.36c Usefulness of info from The
Voting Information Election Calendar                       9             10              6             7
poster
   #1 Very Useful                            36            14            19             10             14
   #2 Useful                                 60            11            14              8             12
   #3 Somewhat Useful                        46             2             4              2              2
   #4 Not Useful at All                      11            18            17              8              4
   #5 Did not use                            47
Q.36d Usefulness of info from How To
Do It! Absentee Voting Frequently                          20            21             11             11
Asked Questions
   #1 Very Useful                            68            18            21              9             16
   #2 Useful                                 66             8            10              9             10
   #3 Somewhat Useful                        37             0             1              0              1
   #4 Not Useful at All                       3             8            10              5              1
   #5 Did not use                            25




                                                                                      237 of 289
May 2, 2005
                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Frequencies

                                                                        People in District
                                          2004                    1001 to 10000    10001 to
                                          Total     0 to 1000 ppl      ppl         20000 ppl     20001+ ppl
            Question Stem               (N = 204)      (N = 55)      (N = 64)       (N = 34)      (N = 39)
Q.36e Usefulness of info from public
                                                         4              1              5             4
service ad campaign
    #1 Very Useful                         18             8             8             10             12
    #2 Useful                              46            14            17              6              7
    #3 Somewhat Useful                     38             4             8              1              4
    #4 Not Useful at All                   18            24            28             12             11
    #5 Did not use                         77
Q.37a Received enough Voting
                                                         51            57             27             34
Assistance Guides 2004-05
    #1 Yes                                176            3              7              7             4
    #2 No                                 22
Q.37b Received enough Federal Post
                                                         49            59             34             33
Card Applications
    #1 Yes                                184            6              5              0             5
    #2 No                                 16
Q.37c Received enough Federal Write-
                                                         51            51             33             39
in Absentee Ballots
    #1 Yes                                183            4             11              1             0
    #2 No                                 16

Q.37d Received enough Voting                             43            48             28             37
Information Election Calendar posters
    #1 Yes                                164            11            14              6             1
    #2 No                                 32
Q.37e Received enough motivational
                                                         42            48             27             38
posters
    #1 Yes                                161            11            13              6             0
    #2 No                                 32




                                                                                    238 of 289
May 2, 2005
                                                             2004 Post Election Survey Results
                                                 State Department Voting Assistance Officers - Frequencies


                                       2004
                                       Total
           Question Stem             (N = 204)
Response rate
  Complete                              204
  Undeliverable                          0
  Percent undeliverable               0.00%
  Head count                            234
  Net issued                            234
  Total response rate                 87.18%

Q.01 Country stationed on 11/02/04
   #1 Germany                            7
   #2 Japan                              6
   #3 South Korea                        1
   #4 USA                                0
   #5 Peru                               1
   #6 France                             3
   #7 Poland                             0
   #8 Italy                              3
   #9 United Kingdom                     1
   #10 New Zealand                       1
   #11 Macedonia                         1
   #12 Puerto Rico                       0
   #13 Dominican Republic                1
   #14 Israel                            1
   #15 Egypt                             0
   #16 Iraq                              1
   #17 Spain                             3
   #18 Iceland                           1
   #19 China                             6
   #20 Cuba                              1
   #21 Guatemala                         1
   #22 Australia                         4
   #23 Canada                            5
   #24 Turkey                            4
   #25 Kenya                             3
   #26 Mexico                            6
   #27 Belgium                           3
   #28 Mali                              0
   #29 Netherlands                       2


                                                                        239 of 289
May 2, 2005
                                                             2004 Post Election Survey Results
                                                 State Department Voting Assistance Officers - Frequencies


                                       2004
                                       Total
            Question Stem            (N = 204)
   #30 Norway                             1
   #31 Oman                               1
   #32 Portugal                           2
   #33 Saudi Arabia                       3
   #34 Serbia & Montenegro                0
   #35 Sri-Lanka                          1
   #36 Bahrain                            0
   #37 Czech Republic                     2
   #38 Pakistan                           4
   #39 Thailand                           2
   #40 United Arab Emirates               3
   #41 Bolivia                            3
   #42 Brazil                             3
   #43 Greece                             2
   #44 Honduras                           2
   #45 Ireland                            3
   #46 Malta                              3
   #47 Russia                             3
   #48 Samoa                              1
   #49 Burma                              2
   #50 Ecuador                            2
   #51 Finland                            1
   #52 Grenada                            2
   #53 Romania                            2
   #54 Sierra Leone                       2
   #55 Switzerland                        2
   #56 Taiwan                             2
   #57 Yemen                              1
   #58 Zambia                             2
   #59 Slovenia                           1
   #60 Other                             80
Q.02 Time stationed at location
   #1 Less than 6 months                50
   #2 6 months to less than 1 year      17
   #3 1 year to less than 2 years       83
   #4 2 years to less than 3 years      22
   #5 3 years or more                   29
Q.03 Age on 11/02/04


                                                                        240 of 289
May 2, 2005
                                                               2004 Post Election Survey Results
                                                   State Department Voting Assistance Officers - Frequencies


                                         2004
                                         Total
            Question Stem              (N = 204)
   #1 Under 24 years old                    2
   #2 25 to 29 years old                   19
   #3 30 to 34 years old                   52
   #4 35 to 44 years old                   63
   #5 45 years old & above                 65
Q.04 Length of time a VAO in current
assignment
   #1 Less than 3 months                  52
   #2 3 to 6 months                       38
   #3 6 to 12 months                      38
   #4 1 year or more                      70
Q.05 Served as a VAO before current
VAO assignment
   #1 Yes, once before                   29
   #2 Yes, more than once before         34
   #3 No                                 136
Q.06 Total time served as a VAO
   #1 Less than 6 months                   0
   #2 6 months to less than 1 year         2
   #3 1 year to less than 2 years          8
   #4 2 years to less than 3 years        12
   #5 3 years or more                     41
Q.07 # U.S. citizens resided in
consular district as of 11/02/04
   #1 1 to 1000 people                    55
   #2 1001 to 10,000 people               64
   #3 10,001 to 20,000 people             34
   #4 more than 20,000 people             39
Q.08a Usefulness of FVAP onsite
VAO training workshop in preparing
for VAO duties
    #1 Very Useful                       21
    #2 Useful                            17
    #3 Somewhat Useful                    4
    #4 Not Useful at All                  0
    #5 Did not receive this training     139




                                                                          241 of 289
May 2, 2005
                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Frequencies


                                             2004
                                             Total
           Question Stem                   (N = 204)
Q.08b Usefulness of FVAP online/CD
ROM VAO training in preparing for
VAO duties
   #1 Very Useful                            16
   #2 Useful                                 38
   #3 Somewhat Useful                        20
   #4 Not Useful at All                       0
   #5 Did not receive this training          110
Q.08c Usefulness of other
workshop/seminar(s) in preparing for
VAO duties
   #1 Very Useful                             5
   #2 Useful                                  2
   #3 Somewhat Useful                         4
   #4 Not Useful at All                       0
   #5 Did not receive this training          160

Q.08d Usefulness of classroom
instruction in preparing for VAO duties
   #1 Very Useful                             2
   #2 Useful                                  2
   #3 Somewhat Useful                         3
   #4 Not Useful at All                       1
   #5 Did not receive this training          165

Q.08e Usefulness of informal
briefings(s) in preparing for VAO duties
    #1 Very Useful                           23
    #2 Useful                                16
    #3 Somewhat Useful                       12
    #4 Not Useful at All                      1
    #5 Did not receive this training         122
Q.08f Usefulness of materials left by
previous VAO in preparing for VAO
duties
   #1 Very Useful                             22
   #2 Useful                                  34
   #3 Somewhat Useful                         31


                                                                              242 of 289
May 2, 2005
                                                                 2004 Post Election Survey Results
                                                     State Department Voting Assistance Officers - Frequencies


                                           2004
                                           Total
           Question Stem                 (N = 204)
   #4 Not Useful at All                       3
   #5 Did not receive this training          89
Q.08g Usefulness of instructions from
Department of State in preparing for
VAO duties
   #1 Very Useful                           83
   #2 Useful                                81
   #3 Somewhat Useful                       26
   #4 Not Useful at All                      0
   #5 Did not receive this training          7
Q.09 # People I/my staff provided with
voting assistance
   #1 None                                   0
   #2 1 to 100                              29
   #3 101 to 500                            71
   #4 501 to 1000                           36
   #5 1001 to 2000                          65
   #6 2001 or more                           0
Q.10 # People I/my staff provided with
FFWABs
   #1 None                                   2
   #2 1 to 50                               37
   #3 51 to 100                             40
   #4 101 to 200                            36
   #5 201 to 500                            41
   #6 501 or more                           45
Q.11 # Hours/wk I or my staff spent
on VAO voting activities
   #1 10 hours or less                     130
   #2 11 to 20 hours                       50
   #3 21 to 30 hours                        4
   #4 31 to 40 hours                        6
   #5 41 or more hours                     11
Q.12 Activities done during current
VAO assignment

                                           103
   #1 Conducted workshops/briefings




                                                                            243 of 289
May 2, 2005
                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Frequencies


                                             2004
                                             Total
            Question Stem                  (N = 204)
  #2 Distributed Federal Post Card
                                             193
Applications (FPCAs)
   #3 Regularly reported on voting
activities to your Department's Chief         69
Voting Officer
   #4 Answered overseas citizens’
                                             200
voting questions
   #5 Displayed voting information
                                             191
materials
   #6 Involved overseas citizen
                                             106
organizations in voting program

    #7 Regulary reported on voting           135
activities to senior embassy officials
Q.13 Provide Federal Post Card
Application (FPCA)
    #1 Provide Federal Post Card
                                             158
Application (FPCA)
    #2 Help fill out FPCA                     64
    #3 Provide Federal Write-In
                                             111
Absentee Ballot (FWAB)
    #4 Help fill out FWAB                     14
    #5 Act as a notary/witness to
                                              18
FPCA and/or ballot
    #6 Electronically transmit or
                                              10
receive (fax) election materials
    #7 Help determine voting
                                              18
jurisdiction
    #8 Provide address of local
                                              43
election official
    #9 Explain specifics of state voting
                                              59
procedures
    #10 Determine need to register or
                                              43
how to register
    #11 Provide information on
                                               1
changing legal residence




                                                                              244 of 289
May 2, 2005
                                                                    2004 Post Election Survey Results
                                                        State Department Voting Assistance Officers - Frequencies


                                              2004
                                              Total
            Question Stem                   (N = 204)
   #12 Explain deadlines for
necessary forms and/or submitting              54
ballot
   #13 Give dates of elections                  1

   #14 Answer questions about                   0
impact of voting on federal tax liability
   #15 Motivate individuals to vote             6
   #16 Provide information on
                                                2
candidates/issues

Q.14a Satisfied with amount of time
available for performing VAO duties
    #1 Very Satisfied                         35
    #2 Satisfied                              122
    #3 Dissatisfied                           36
    #4 Very Dissatisfied                       6
Q.14b Satisfied with Embassy support
for the voting program
    #1 Very Satisfied                         65
    #2 Satisfied                              120
    #3 Dissatisfied                           11
    #4 Very Dissatisfied                       1
Q.14c Satisfied with department
support for the voting program
    #1 Very Satisfied                         100
    #2 Satisfied                              93
    #3 Dissatisfied                            6
    #4 Very Dissatisfied                       1
Q.14d Satisfied with quantity of voting
materials available
    #1 Very Satisfied                          87
    #2 Satisfied                               98
    #3 Dissatisfied                            12
    #4 Very Dissatisfied                        2
Q.14e Satisfied with timeliness of
distribution of voting materials within
the Department of State



                                                                               245 of 289
May 2, 2005
                                                                    2004 Post Election Survey Results
                                                        State Department Voting Assistance Officers - Frequencies


                                              2004
                                              Total
             Question Stem                  (N = 204)
   #1 Very Satisfied                            65
   #2 Satisfied                                119
   #3 Dissatisfied                              15
   #4 Very Dissatisfied                          0
Q.14f Satisfied with method of
requisitioning voting materials
   #1 Very Satisfied                          44
   #2 Satisfied                               131
   #3 Dissatisfied                            18
   #4 Very Dissatisfied                        5
Q.15 Most frequent complaints

                                               97
   #1 Complicated voting procedures

    #2 Federal Post Card Application           36
(FPCA) difficult to fill out
    #3 Delayed or no response to the
                                              144
FPCA
    #4 FPCA returned because not
                                                4
accepted by election officials
    #5 Absentee ballot confusing               35
    #6 Federal Write-In Absentee
                                               17
Ballot (FWAB) difficult to use
    #7 Voting Assistance Guide
                                                9
difficult to use
    #8 Residency qualifications/laws
                                               88
confusing
    #9 Not enough information on
                                               20
candidates/issues
    #10 Difficulty in maintaining current
mailing address with local election            22
officials
    #11 Difficult to have FPCA or ballot
                                                6
notarized
    #12 I did not receive any
                                                8
complaints
    #13 None of these                           6




                                                                               246 of 289
May 2, 2005
                                                                2004 Post Election Survey Results
                                                    State Department Voting Assistance Officers - Frequencies


                                          2004
                                          Total
            Question Stem               (N = 204)
Q.16 Three states or territories with
most procedural problems to
absentee voters at post
   #1 Alabama                               0
   #2 Alaska                                1
   #3 Arizona                               1
   #4 Arkansas                              1
   #5 California                           32
   #6 Colorado                              5
   #7 Connecticut                           0
   #8 Delaware                              0
   #9 Florida                              47
   #10 Georgia                              1
   #11 Hawaii                               0
   #12 Idaho                                0
   #13 Illinois                             6
   #14 Indiana                              0
   #15 Iowa                                 0
   #16 Kansas                               2
   #17 Kentucky                             0
   #18 Louisiana                            3
   #19 Maine                                2
   #20 Maryland                             2
   #21 Massachusetts                        4
   #22 Michigan                            28
   #23 Minnesota                            3
   #24 Mississippi                          0
   #25 Missouri                             1
   #26 Montana                              0
   #27 Nebraska                             0
   #28 Nevada                               1
   #29 New Hampshire                        1
   #30 New Jersey                           4
   #31 New Mexico                           0
   #32 New York                            27
   #33 North Carolina                       1
   #34 North Dakota                         0
   #35 Ohio                                 7


                                                                           247 of 289
May 2, 2005
                                                                2004 Post Election Survey Results
                                                    State Department Voting Assistance Officers - Frequencies


                                          2004
                                          Total
           Question Stem                (N = 204)
   #36 Oklahoma                              1
   #37 Oregon                                0
   #38 Pennsylvania                          9
   #39 Rhode Island                          1
   #40 South Carolina                        0
   #41 South Dakota                          0
   #42 Tennessee                             1
   #43 Texas                                17
   #44 Utah                                  1
   #45 Vermont                               0
   #46 Virginia                             14
   #47 Washington                            2
   #48 West Virginia                         0
   #49 Wisconsin                             5
   #50 Wyoming                               1
   #51 Guam                                  1
   #52 Puerto Rico                           1
   #53 Washington, D.C.                      5
   #54 Virgin Islands                        0
Q.17a Assisted voter with
sending/receiving fax of FPCA
   #1 YES, helped send materials          115
   #2 YES, helped receive materials
                                            0
[NOTE: prefill "NA"]
   #3 NO                                   79
Q.17b Assisted voter with
sending/receiving fax of blank
absentee ballot
   #1 YES, helped send materials
                                            0
[NOTE: prefill "NA"]

                                           32
   #2 YES, helped receive materials
   #3 NO                                  114

Q.17c Assisted voter with
sending/receiving fax of voted ballot
   #1 YES, helped send materials           83




                                                                           248 of 289
May 2, 2005
                                                                2004 Post Election Survey Results
                                                    State Department Voting Assistance Officers - Frequencies


                                          2004
                                          Total
          Question Stem                 (N = 204)
   #2 YES, helped receive materials
                                            0
[NOTE: prefill "NA"]
   #3 NO                                  100
Q.17d Assisted voter with
sending/receiving fax of other voting
materials
   #1 YES, helped send materials           36

                                            7
   #2 YES, helped receive materials
   #3 NO                                  129
Q.18a Received the Voting
Assistance Guide 2004-05
   #1 Yes                                 189
   #2 No                                  11
Q.18b Month/year received the Voting
Assistance Guide 2004-05
   #1 January 2004                         25
   #2 February 2004                        30
   #3 March 2004                           21
   #4 April 2004                           15
   #5 May 2004                              8
   #6 June 2004                             9
   #7 July 2004                             4
   #8 August 2004                           2
   #9 September 2004                        2
   #10 Do not recall                       70
Q.19 Usefulness of the Voting
Assistance Guide 2004-05 in
performing VAO duties
   #1 Very Useful                         153
   #2 Useful                              26
   #3 Somewhat Useful                      6
   #4 Not Useful at All                    1
Q.20 What you liked about Voting
Assistance Guide 2004-05
   #1 State-by-state information on
                                          181
registering and voting absentee




                                                                           249 of 289
May 2, 2005
                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Frequencies


                                             2004
                                             Total
            Question Stem                  (N = 204)

                                             119
   #2 Dates of elections and deadlines

   #3 Information on how to fill out the     129
Federal Post Card Application (FPCA)
   #4 Mailing addresses for FPCA or
                                             168
ballot
   #5 Information on electronically
transmitting (faxing) the FPCA or            116
voted ballot

                                              64
   #6 The overall layout and design
   #7 Other                                    3
   #8 None of the above                        1
Q.21 Received the Voting Information
News newsletter
   #1 Yes, electronically                    145
   #2 Yes, hard copy                          4
   #3 Yes, both electronically and
                                              11
hard copy
   #4 No                                      40
Q.22 Ways used Voting Information
News newsletter
   #1 Forward it by e-mail                    77
   #2 Photocopy the whole newsletter
                                              21
and distribute it
   #3 Extract selected information
                                              98
and distribute it
   #4 Keep it for reference                  137
   #5 Other                                   3
Q.23 Overall usefulness of Voting
Information News in carrying out
current VAO duties
    #1 Very Useful                            65
    #2 Useful                                 65
    #3 Somewhat Useful                        30
    #4 Not Useful at All                       1




                                                                              250 of 289
May 2, 2005
                                                                  2004 Post Election Survey Results
                                                      State Department Voting Assistance Officers - Frequencies


                                            2004
                                            Total
           Question Stem                  (N = 204)
Q.24 What liked about Voting
Information News newsletter

                                             24
    #1 The overall layout and design
    #2 The information it contains          133
    #3 Easy to use                          45
    #4 Frequency of the newsletter          47
    #5 Timeliness of the information in
                                             78
the newsletter
    #6 “To Do” Checklist                     87
    #7 Other                                  1
    #8 None of the above                      6
Q.25a Used the FVAP web site
personally
    #1 Yes                                  180
    #2 No                                   21
Q.25b Total times used the FVAP site
in '04
    #1 Everyday                              27
    #2 At least once a week but not
                                             91
everyday
    #3 At least once a month but not
                                             46
every week
    #4 At least once in 2004 but not
                                             16
every month

Q.26 Reasons used the FVAP web site
   #1 To access the online Voting
                                            137
Assistance Guide
   #2 To access Voting Information
                                             50
News newsletters
   #3 To access other FVAP
                                             60
publications

                                             89
   #4 To access the Voting Calendar

  #5 To access the online Federal            98
Post Card Application (FPCA)



                                                                             251 of 289
May 2, 2005
                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Frequencies


                                             2004
                                             Total
             Question Stem                 (N = 204)
    #6 To link to other election-related
                                             107
websites
    #7 To obtain Voting Assistance
                                              21
Officer training
    #8 To find a U.S.
                                              38
Representative/Senator
    #9 To obtain toll-free telephone
                                              64
numbers
    #10 To e-mail FVAP                        26
    #11 To obtain information for your
                                               0
own publications
Q.27 Satisfaction with the FVAP web
site
    #1 Very Satisfied                         70
    #2 Satisfied                              96
    #3 Dissatisfied                           12
    #4 Very Dissatisfied                       1
Q.28 Why not used FVAP web site
    #1 I did not know about it                 4

                                               0
   #2 I did not know what it was for
   #3 I knew about it, but did not
                                               0
know the web site address
   #4 I got all the information I
                                              10
needed from other sources
   #5 I did not think that it would be
                                               1
useful
   #6 Other                                    3
Q.29 Used or referred anyone to the
VIC
   #1 Yes                                    32
   #2 No                                     158
Q.30 Why used or referred anyone to
the VIC
   #1 Election information and
                                              21
election dates
   #2 Messages from incumbents                 8
   #3 Messages from candidates                 5


                                                                              252 of 289
May 2, 2005
                                                                  2004 Post Election Survey Results
                                                      State Department Voting Assistance Officers - Frequencies


                                            2004
                                            Total
            Question Stem                 (N = 204)
    #4 Contacting Service/DoS Chief
                                             12
Voting Action Officer
    #5 Contacting elected
                                              7
representative(s)
    #6 Contacting election officials         21
Q.31 Satisfaction with assistance
received from the VIC
    #1 Very Satisfied                         8
    #2 Satisfied                             21
    #3 Dissatisfied                           1
    #4 Very Dissatisfied                      0
    #5 Don't know                            11
Q.32 Why not used or referred anyone
to the VIC

   #1 I got all the voting assistance I      67
needed from other sources
   #2 No one needed it or asked to be
                                             65
referred
   #3 I did not know about it                47
   #4 Other                                   3

Q.33 Used or referred someone to the
FVAP toll-free ombudsman tel service
   #1 Yes                                   46
   #2 No                                    145

Q.34 Satisfaction received from the
FVAP toll-free ombudsman tel service
   #1 Very Satisfied                          7
   #2 Satisfied                              21
   #3 Dissatisfied                            2
   #4 Very Dissatisfied                       1
   #5 Don't know                             21
Q.35 Why not used or refferred
anyone to the FVAP toll-free
ombudsman tel service




                                                                             253 of 289
May 2, 2005
                                                                  2004 Post Election Survey Results
                                                      State Department Voting Assistance Officers - Frequencies


                                            2004
                                            Total
           Question Stem                  (N = 204)

   #1 I got all the voting assistance I      48
needed from other sources
   #2 No one needed it or asked to be
                                             64
referred
   #3 I did not know about it                36
   #4 Other                                   8
Q.36a Usefulness of info from Voting
News Releases
   #1 Very Useful                            56
   #2 Useful                                 99
   #3 Somewhat Useful                        28
   #4 Not Useful at All                       4
   #5 Did not use                            12
Q.36b Usefulness of info from
motivational posters
   #1 Very Useful                            27
   #2 Useful                                 52
   #3 Somewhat Useful                        74
   #4 Not Useful at All                      26
   #5 Did not use                            20
Q.36c Usefulness of info from The
Voting Information Election Calendar
poster
   #1 Very Useful                            36
   #2 Useful                                 60
   #3 Somewhat Useful                        46
   #4 Not Useful at All                      11
   #5 Did not use                            47
Q.36d Usefulness of info from How To
Do It! Absentee Voting Frequently
Asked Questions
   #1 Very Useful                            68
   #2 Useful                                 66
   #3 Somewhat Useful                        37
   #4 Not Useful at All                       3
   #5 Did not use                            25




                                                                             254 of 289
May 2, 2005
                                                                2004 Post Election Survey Results
                                                    State Department Voting Assistance Officers - Frequencies


                                          2004
                                          Total
            Question Stem               (N = 204)
Q.36e Usefulness of info from public
service ad campaign
    #1 Very Useful                         18
    #2 Useful                              46
    #3 Somewhat Useful                     38
    #4 Not Useful at All                   18
    #5 Did not use                         77
Q.37a Received enough Voting
Assistance Guides 2004-05
    #1 Yes                                176
    #2 No                                 22
Q.37b Received enough Federal Post
Card Applications
    #1 Yes                                184
    #2 No                                 16
Q.37c Received enough Federal Write-
in Absentee Ballots
    #1 Yes                                183
    #2 No                                 16

Q.37d Received enough Voting
Information Election Calendar posters
    #1 Yes                                164
    #2 No                                 32
Q.37e Received enough motivational
posters
    #1 Yes                                161
    #2 No                                 32




                                                                           255 of 289
May 2, 2005
                                                             2004 Post Election Survey Results
                                                 State Department Voting Assistance Officers - Frequencies


                                       2004
                                       Total
           Question Stem             (N = 204)
Response rate
  Complete                              204
  Undeliverable                          0
  Percent undeliverable               0.00%
  Head count                            234
  Net issued                            234
  Total response rate                 87.18%

Q.01 Country stationed on 11/02/04
   #1 Germany                            7
   #2 Japan                              6
   #3 South Korea                        1
   #4 USA                                0
   #5 Peru                               1
   #6 France                             3
   #7 Poland                             0
   #8 Italy                              3
   #9 United Kingdom                     1
   #10 New Zealand                       1
   #11 Macedonia                         1
   #12 Puerto Rico                       0
   #13 Dominican Republic                1
   #14 Israel                            1
   #15 Egypt                             0
   #16 Iraq                              1
   #17 Spain                             3
   #18 Iceland                           1
   #19 China                             6
   #20 Cuba                              1
   #21 Guatemala                         1
   #22 Australia                         4
   #23 Canada                            5
   #24 Turkey                            4
   #25 Kenya                             3
   #26 Mexico                            6
   #27 Belgium                           3
   #28 Mali                              0
   #29 Netherlands                       2


                                                                        256 of 289
May 2, 2005
                                                             2004 Post Election Survey Results
                                                 State Department Voting Assistance Officers - Frequencies


                                       2004
                                       Total
            Question Stem            (N = 204)
   #30 Norway                             1
   #31 Oman                               1
   #32 Portugal                           2
   #33 Saudi Arabia                       3
   #34 Serbia & Montenegro                0
   #35 Sri-Lanka                          1
   #36 Bahrain                            0
   #37 Czech Republic                     2
   #38 Pakistan                           4
   #39 Thailand                           2
   #40 United Arab Emirates               3
   #41 Bolivia                            3
   #42 Brazil                             3
   #43 Greece                             2
   #44 Honduras                           2
   #45 Ireland                            3
   #46 Malta                              3
   #47 Russia                             3
   #48 Samoa                              1
   #49 Burma                              2
   #50 Ecuador                            2
   #51 Finland                            1
   #52 Grenada                            2
   #53 Romania                            2
   #54 Sierra Leone                       2
   #55 Switzerland                        2
   #56 Taiwan                             2
   #57 Yemen                              1
   #58 Zambia                             2
   #59 Slovenia                           1
   #60 Other                             80
Q.02 Time stationed at location
   #1 Less than 6 months                50
   #2 6 months to less than 1 year      17
   #3 1 year to less than 2 years       83
   #4 2 years to less than 3 years      22
   #5 3 years or more                   29
Q.03 Age on 11/02/04


                                                                        257 of 289
May 2, 2005
                                                               2004 Post Election Survey Results
                                                   State Department Voting Assistance Officers - Frequencies


                                         2004
                                         Total
            Question Stem              (N = 204)
   #1 Under 24 years old                    2
   #2 25 to 29 years old                   19
   #3 30 to 34 years old                   52
   #4 35 to 44 years old                   63
   #5 45 years old & above                 65
Q.04 Length of time a VAO in current
assignment
   #1 Less than 3 months                  52
   #2 3 to 6 months                       38
   #3 6 to 12 months                      38
   #4 1 year or more                      70
Q.05 Served as a VAO before current
VAO assignment
   #1 Yes, once before                   29
   #2 Yes, more than once before         34
   #3 No                                 136
Q.06 Total time served as a VAO
   #1 Less than 6 months                   0
   #2 6 months to less than 1 year         2
   #3 1 year to less than 2 years          8
   #4 2 years to less than 3 years        12
   #5 3 years or more                     41
Q.07 # U.S. citizens resided in
consular district as of 11/02/04
   #1 1 to 1000 people                    55
   #2 1001 to 10,000 people               64
   #3 10,001 to 20,000 people             34
   #4 more than 20,000 people             39
Q.08a Usefulness of FVAP onsite
VAO training workshop in preparing
for VAO duties
    #1 Very Useful                       21
    #2 Useful                            17
    #3 Somewhat Useful                    4
    #4 Not Useful at All                  0
    #5 Did not receive this training     139




                                                                          258 of 289
May 2, 2005
                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Frequencies


                                             2004
                                             Total
           Question Stem                   (N = 204)
Q.08b Usefulness of FVAP online/CD
ROM VAO training in preparing for
VAO duties
   #1 Very Useful                            16
   #2 Useful                                 38
   #3 Somewhat Useful                        20
   #4 Not Useful at All                       0
   #5 Did not receive this training          110
Q.08c Usefulness of other
workshop/seminar(s) in preparing for
VAO duties
   #1 Very Useful                             5
   #2 Useful                                  2
   #3 Somewhat Useful                         4
   #4 Not Useful at All                       0
   #5 Did not receive this training          160

Q.08d Usefulness of classroom
instruction in preparing for VAO duties
   #1 Very Useful                             2
   #2 Useful                                  2
   #3 Somewhat Useful                         3
   #4 Not Useful at All                       1
   #5 Did not receive this training          165

Q.08e Usefulness of informal
briefings(s) in preparing for VAO duties
    #1 Very Useful                           23
    #2 Useful                                16
    #3 Somewhat Useful                       12
    #4 Not Useful at All                      1
    #5 Did not receive this training         122
Q.08f Usefulness of materials left by
previous VAO in preparing for VAO
duties
   #1 Very Useful                             22
   #2 Useful                                  34
   #3 Somewhat Useful                         31


                                                                              259 of 289
May 2, 2005
                                                                 2004 Post Election Survey Results
                                                     State Department Voting Assistance Officers - Frequencies


                                           2004
                                           Total
           Question Stem                 (N = 204)
   #4 Not Useful at All                       3
   #5 Did not receive this training          89
Q.08g Usefulness of instructions from
Department of State in preparing for
VAO duties
   #1 Very Useful                           83
   #2 Useful                                81
   #3 Somewhat Useful                       26
   #4 Not Useful at All                      0
   #5 Did not receive this training          7
Q.09 # People I/my staff provided with
voting assistance
   #1 None                                   0
   #2 1 to 100                              29
   #3 101 to 500                            71
   #4 501 to 1000                           36
   #5 1001 to 2000                          65
   #6 2001 or more                           0
Q.10 # People I/my staff provided with
FFWABs
   #1 None                                   2
   #2 1 to 50                               37
   #3 51 to 100                             40
   #4 101 to 200                            36
   #5 201 to 500                            41
   #6 501 or more                           45
Q.11 # Hours/wk I or my staff spent
on VAO voting activities
   #1 10 hours or less                     130
   #2 11 to 20 hours                       50
   #3 21 to 30 hours                        4
   #4 31 to 40 hours                        6
   #5 41 or more hours                     11
Q.12 Activities done during current
VAO assignment

                                           103
   #1 Conducted workshops/briefings




                                                                            260 of 289
May 2, 2005
                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Frequencies


                                             2004
                                             Total
            Question Stem                  (N = 204)
  #2 Distributed Federal Post Card
                                             193
Applications (FPCAs)
   #3 Regularly reported on voting
activities to your Department's Chief         69
Voting Officer
   #4 Answered overseas citizens’
                                             200
voting questions
   #5 Displayed voting information
                                             191
materials
   #6 Involved overseas citizen
                                             106
organizations in voting program

    #7 Regulary reported on voting           135
activities to senior embassy officials
Q.13 Provide Federal Post Card
Application (FPCA)
    #1 Provide Federal Post Card
                                             158
Application (FPCA)
    #2 Help fill out FPCA                     64
    #3 Provide Federal Write-In
                                             111
Absentee Ballot (FWAB)
    #4 Help fill out FWAB                     14
    #5 Act as a notary/witness to
                                              18
FPCA and/or ballot
    #6 Electronically transmit or
                                              10
receive (fax) election materials
    #7 Help determine voting
                                              18
jurisdiction
    #8 Provide address of local
                                              43
election official
    #9 Explain specifics of state voting
                                              59
procedures
    #10 Determine need to register or
                                              43
how to register
    #11 Provide information on
                                               1
changing legal residence




                                                                              261 of 289
May 2, 2005
                                                                    2004 Post Election Survey Results
                                                        State Department Voting Assistance Officers - Frequencies


                                              2004
                                              Total
            Question Stem                   (N = 204)
   #12 Explain deadlines for
necessary forms and/or submitting              54
ballot
   #13 Give dates of elections                  1

   #14 Answer questions about                   0
impact of voting on federal tax liability
   #15 Motivate individuals to vote             6
   #16 Provide information on
                                                2
candidates/issues

Q.14a Satisfied with amount of time
available for performing VAO duties
    #1 Very Satisfied                         35
    #2 Satisfied                              122
    #3 Dissatisfied                           36
    #4 Very Dissatisfied                       6
Q.14b Satisfied with Embassy support
for the voting program
    #1 Very Satisfied                         65
    #2 Satisfied                              120
    #3 Dissatisfied                           11
    #4 Very Dissatisfied                       1
Q.14c Satisfied with department
support for the voting program
    #1 Very Satisfied                         100
    #2 Satisfied                              93
    #3 Dissatisfied                            6
    #4 Very Dissatisfied                       1
Q.14d Satisfied with quantity of voting
materials available
    #1 Very Satisfied                          87
    #2 Satisfied                               98
    #3 Dissatisfied                            12
    #4 Very Dissatisfied                        2
Q.14e Satisfied with timeliness of
distribution of voting materials within
the Department of State



                                                                               262 of 289
May 2, 2005
                                                                    2004 Post Election Survey Results
                                                        State Department Voting Assistance Officers - Frequencies


                                              2004
                                              Total
             Question Stem                  (N = 204)
   #1 Very Satisfied                            65
   #2 Satisfied                                119
   #3 Dissatisfied                              15
   #4 Very Dissatisfied                          0
Q.14f Satisfied with method of
requisitioning voting materials
   #1 Very Satisfied                          44
   #2 Satisfied                               131
   #3 Dissatisfied                            18
   #4 Very Dissatisfied                        5
Q.15 Most frequent complaints

                                               97
   #1 Complicated voting procedures

    #2 Federal Post Card Application           36
(FPCA) difficult to fill out
    #3 Delayed or no response to the
                                              144
FPCA
    #4 FPCA returned because not
                                                4
accepted by election officials
    #5 Absentee ballot confusing               35
    #6 Federal Write-In Absentee
                                               17
Ballot (FWAB) difficult to use
    #7 Voting Assistance Guide
                                                9
difficult to use
    #8 Residency qualifications/laws
                                               88
confusing
    #9 Not enough information on
                                               20
candidates/issues
    #10 Difficulty in maintaining current
mailing address with local election            22
officials
    #11 Difficult to have FPCA or ballot
                                                6
notarized
    #12 I did not receive any
                                                8
complaints
    #13 None of these                           6




                                                                               263 of 289
May 2, 2005
                                                                2004 Post Election Survey Results
                                                    State Department Voting Assistance Officers - Frequencies


                                          2004
                                          Total
            Question Stem               (N = 204)
Q.16 Three states or territories with
most procedural problems to
absentee voters at post
   #1 Alabama                               0
   #2 Alaska                                1
   #3 Arizona                               1
   #4 Arkansas                              1
   #5 California                           32
   #6 Colorado                              5
   #7 Connecticut                           0
   #8 Delaware                              0
   #9 Florida                              47
   #10 Georgia                              1
   #11 Hawaii                               0
   #12 Idaho                                0
   #13 Illinois                             6
   #14 Indiana                              0
   #15 Iowa                                 0
   #16 Kansas                               2
   #17 Kentucky                             0
   #18 Louisiana                            3
   #19 Maine                                2
   #20 Maryland                             2
   #21 Massachusetts                        4
   #22 Michigan                            28
   #23 Minnesota                            3
   #24 Mississippi                          0
   #25 Missouri                             1
   #26 Montana                              0
   #27 Nebraska                             0
   #28 Nevada                               1
   #29 New Hampshire                        1
   #30 New Jersey                           4
   #31 New Mexico                           0
   #32 New York                            27
   #33 North Carolina                       1
   #34 North Dakota                         0
   #35 Ohio                                 7


                                                                           264 of 289
May 2, 2005
                                                                2004 Post Election Survey Results
                                                    State Department Voting Assistance Officers - Frequencies


                                          2004
                                          Total
           Question Stem                (N = 204)
   #36 Oklahoma                              1
   #37 Oregon                                0
   #38 Pennsylvania                          9
   #39 Rhode Island                          1
   #40 South Carolina                        0
   #41 South Dakota                          0
   #42 Tennessee                             1
   #43 Texas                                17
   #44 Utah                                  1
   #45 Vermont                               0
   #46 Virginia                             14
   #47 Washington                            2
   #48 West Virginia                         0
   #49 Wisconsin                             5
   #50 Wyoming                               1
   #51 Guam                                  1
   #52 Puerto Rico                           1
   #53 Washington, D.C.                      5
   #54 Virgin Islands                        0
Q.17a Assisted voter with
sending/receiving fax of FPCA
   #1 YES, helped send materials          115
   #2 YES, helped receive materials
                                            0
[NOTE: prefill "NA"]
   #3 NO                                   79
Q.17b Assisted voter with
sending/receiving fax of blank
absentee ballot
   #1 YES, helped send materials
                                            0
[NOTE: prefill "NA"]

                                           32
   #2 YES, helped receive materials
   #3 NO                                  114

Q.17c Assisted voter with
sending/receiving fax of voted ballot
   #1 YES, helped send materials           83




                                                                           265 of 289
May 2, 2005
                                                                2004 Post Election Survey Results
                                                    State Department Voting Assistance Officers - Frequencies


                                          2004
                                          Total
          Question Stem                 (N = 204)
   #2 YES, helped receive materials
                                            0
[NOTE: prefill "NA"]
   #3 NO                                  100
Q.17d Assisted voter with
sending/receiving fax of other voting
materials
   #1 YES, helped send materials           36

                                            7
   #2 YES, helped receive materials
   #3 NO                                  129
Q.18a Received the Voting
Assistance Guide 2004-05
   #1 Yes                                 189
   #2 No                                  11
Q.18b Month/year received the Voting
Assistance Guide 2004-05
   #1 January 2004                         25
   #2 February 2004                        30
   #3 March 2004                           21
   #4 April 2004                           15
   #5 May 2004                              8
   #6 June 2004                             9
   #7 July 2004                             4
   #8 August 2004                           2
   #9 September 2004                        2
   #10 Do not recall                       70
Q.19 Usefulness of the Voting
Assistance Guide 2004-05 in
performing VAO duties
   #1 Very Useful                         153
   #2 Useful                              26
   #3 Somewhat Useful                      6
   #4 Not Useful at All                    1
Q.20 What you liked about Voting
Assistance Guide 2004-05
   #1 State-by-state information on
                                          181
registering and voting absentee




                                                                           266 of 289
May 2, 2005
                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Frequencies


                                             2004
                                             Total
            Question Stem                  (N = 204)

                                             119
   #2 Dates of elections and deadlines

   #3 Information on how to fill out the     129
Federal Post Card Application (FPCA)
   #4 Mailing addresses for FPCA or
                                             168
ballot
   #5 Information on electronically
transmitting (faxing) the FPCA or            116
voted ballot

                                              64
   #6 The overall layout and design
   #7 Other                                    3
   #8 None of the above                        1
Q.21 Received the Voting Information
News newsletter
   #1 Yes, electronically                    145
   #2 Yes, hard copy                          4
   #3 Yes, both electronically and
                                              11
hard copy
   #4 No                                      40
Q.22 Ways used Voting Information
News newsletter
   #1 Forward it by e-mail                    77
   #2 Photocopy the whole newsletter
                                              21
and distribute it
   #3 Extract selected information
                                              98
and distribute it
   #4 Keep it for reference                  137
   #5 Other                                   3
Q.23 Overall usefulness of Voting
Information News in carrying out
current VAO duties
    #1 Very Useful                            65
    #2 Useful                                 65
    #3 Somewhat Useful                        30
    #4 Not Useful at All                       1




                                                                              267 of 289
May 2, 2005
                                                                  2004 Post Election Survey Results
                                                      State Department Voting Assistance Officers - Frequencies


                                            2004
                                            Total
           Question Stem                  (N = 204)
Q.24 What liked about Voting
Information News newsletter

                                             24
    #1 The overall layout and design
    #2 The information it contains          133
    #3 Easy to use                          45
    #4 Frequency of the newsletter          47
    #5 Timeliness of the information in
                                             78
the newsletter
    #6 “To Do” Checklist                     87
    #7 Other                                  1
    #8 None of the above                      6
Q.25a Used the FVAP web site
personally
    #1 Yes                                  180
    #2 No                                   21
Q.25b Total times used the FVAP site
in '04
    #1 Everyday                              27
    #2 At least once a week but not
                                             91
everyday
    #3 At least once a month but not
                                             46
every week
    #4 At least once in 2004 but not
                                             16
every month

Q.26 Reasons used the FVAP web site
   #1 To access the online Voting
                                            137
Assistance Guide
   #2 To access Voting Information
                                             50
News newsletters
   #3 To access other FVAP
                                             60
publications

                                             89
   #4 To access the Voting Calendar

  #5 To access the online Federal            98
Post Card Application (FPCA)



                                                                             268 of 289
May 2, 2005
                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Frequencies


                                             2004
                                             Total
             Question Stem                 (N = 204)
    #6 To link to other election-related
                                             107
websites
    #7 To obtain Voting Assistance
                                              21
Officer training
    #8 To find a U.S.
                                              38
Representative/Senator
    #9 To obtain toll-free telephone
                                              64
numbers
    #10 To e-mail FVAP                        26
    #11 To obtain information for your
                                               0
own publications
Q.27 Satisfaction with the FVAP web
site
    #1 Very Satisfied                         70
    #2 Satisfied                              96
    #3 Dissatisfied                           12
    #4 Very Dissatisfied                       1
Q.28 Why not used FVAP web site
    #1 I did not know about it                 4

                                               0
   #2 I did not know what it was for
   #3 I knew about it, but did not
                                               0
know the web site address
   #4 I got all the information I
                                              10
needed from other sources
   #5 I did not think that it would be
                                               1
useful
   #6 Other                                    3
Q.29 Used or referred anyone to the
VIC
   #1 Yes                                    32
   #2 No                                     158
Q.30 Why used or referred anyone to
the VIC
   #1 Election information and
                                              21
election dates
   #2 Messages from incumbents                 8
   #3 Messages from candidates                 5


                                                                              269 of 289
May 2, 2005
                                                                  2004 Post Election Survey Results
                                                      State Department Voting Assistance Officers - Frequencies


                                            2004
                                            Total
            Question Stem                 (N = 204)
    #4 Contacting Service/DoS Chief
                                             12
Voting Action Officer
    #5 Contacting elected
                                              7
representative(s)
    #6 Contacting election officials         21
Q.31 Satisfaction with assistance
received from the VIC
    #1 Very Satisfied                         8
    #2 Satisfied                             21
    #3 Dissatisfied                           1
    #4 Very Dissatisfied                      0
    #5 Don't know                            11
Q.32 Why not used or referred anyone
to the VIC

   #1 I got all the voting assistance I      67
needed from other sources
   #2 No one needed it or asked to be
                                             65
referred
   #3 I did not know about it                47
   #4 Other                                   3

Q.33 Used or referred someone to the
FVAP toll-free ombudsman tel service
   #1 Yes                                   46
   #2 No                                    145

Q.34 Satisfaction received from the
FVAP toll-free ombudsman tel service
   #1 Very Satisfied                          7
   #2 Satisfied                              21
   #3 Dissatisfied                            2
   #4 Very Dissatisfied                       1
   #5 Don't know                             21
Q.35 Why not used or refferred
anyone to the FVAP toll-free
ombudsman tel service




                                                                             270 of 289
May 2, 2005
                                                                  2004 Post Election Survey Results
                                                      State Department Voting Assistance Officers - Frequencies


                                            2004
                                            Total
           Question Stem                  (N = 204)

   #1 I got all the voting assistance I      48
needed from other sources
   #2 No one needed it or asked to be
                                             64
referred
   #3 I did not know about it                36
   #4 Other                                   8
Q.36a Usefulness of info from Voting
News Releases
   #1 Very Useful                            56
   #2 Useful                                 99
   #3 Somewhat Useful                        28
   #4 Not Useful at All                       4
   #5 Did not use                            12
Q.36b Usefulness of info from
motivational posters
   #1 Very Useful                            27
   #2 Useful                                 52
   #3 Somewhat Useful                        74
   #4 Not Useful at All                      26
   #5 Did not use                            20
Q.36c Usefulness of info from The
Voting Information Election Calendar
poster
   #1 Very Useful                            36
   #2 Useful                                 60
   #3 Somewhat Useful                        46
   #4 Not Useful at All                      11
   #5 Did not use                            47
Q.36d Usefulness of info from How To
Do It! Absentee Voting Frequently
Asked Questions
   #1 Very Useful                            68
   #2 Useful                                 66
   #3 Somewhat Useful                        37
   #4 Not Useful at All                       3
   #5 Did not use                            25




                                                                             271 of 289
May 2, 2005
                                                                2004 Post Election Survey Results
                                                    State Department Voting Assistance Officers - Frequencies


                                          2004
                                          Total
            Question Stem               (N = 204)
Q.36e Usefulness of info from public
service ad campaign
    #1 Very Useful                         18
    #2 Useful                              46
    #3 Somewhat Useful                     38
    #4 Not Useful at All                   18
    #5 Did not use                         77
Q.37a Received enough Voting
Assistance Guides 2004-05
    #1 Yes                                176
    #2 No                                 22
Q.37b Received enough Federal Post
Card Applications
    #1 Yes                                184
    #2 No                                 16
Q.37c Received enough Federal Write-
in Absentee Ballots
    #1 Yes                                183
    #2 No                                 16

Q.37d Received enough Voting
Information Election Calendar posters
    #1 Yes                                164
    #2 No                                 32
Q.37e Received enough motivational
posters
    #1 Yes                                161
    #2 No                                 32




                                                                           272 of 289
May 2, 2005
                                                             2004 Post Election Survey Results
                                                 State Department Voting Assistance Officers - Frequencies


                                       2004
                                       Total
           Question Stem             (N = 204)
Response rate
  Complete                              204
  Undeliverable                          0
  Percent undeliverable               0.00%
  Head count                            234
  Net issued                            234
  Total response rate                 87.18%

Q.01 Country stationed on 11/02/04
   #1 Germany                            7
   #2 Japan                              6
   #3 South Korea                        1
   #4 USA                                0
   #5 Peru                               1
   #6 France                             3
   #7 Poland                             0
   #8 Italy                              3
   #9 United Kingdom                     1
   #10 New Zealand                       1
   #11 Macedonia                         1
   #12 Puerto Rico                       0
   #13 Dominican Republic                1
   #14 Israel                            1
   #15 Egypt                             0
   #16 Iraq                              1
   #17 Spain                             3
   #18 Iceland                           1
   #19 China                             6
   #20 Cuba                              1
   #21 Guatemala                         1
   #22 Australia                         4
   #23 Canada                            5
   #24 Turkey                            4
   #25 Kenya                             3
   #26 Mexico                            6
   #27 Belgium                           3
   #28 Mali                              0
   #29 Netherlands                       2


                                                                        273 of 289
May 2, 2005
                                                             2004 Post Election Survey Results
                                                 State Department Voting Assistance Officers - Frequencies


                                       2004
                                       Total
            Question Stem            (N = 204)
   #30 Norway                             1
   #31 Oman                               1
   #32 Portugal                           2
   #33 Saudi Arabia                       3
   #34 Serbia & Montenegro                0
   #35 Sri-Lanka                          1
   #36 Bahrain                            0
   #37 Czech Republic                     2
   #38 Pakistan                           4
   #39 Thailand                           2
   #40 United Arab Emirates               3
   #41 Bolivia                            3
   #42 Brazil                             3
   #43 Greece                             2
   #44 Honduras                           2
   #45 Ireland                            3
   #46 Malta                              3
   #47 Russia                             3
   #48 Samoa                              1
   #49 Burma                              2
   #50 Ecuador                            2
   #51 Finland                            1
   #52 Grenada                            2
   #53 Romania                            2
   #54 Sierra Leone                       2
   #55 Switzerland                        2
   #56 Taiwan                             2
   #57 Yemen                              1
   #58 Zambia                             2
   #59 Slovenia                           1
   #60 Other                             80
Q.02 Time stationed at location
   #1 Less than 6 months                50
   #2 6 months to less than 1 year      17
   #3 1 year to less than 2 years       83
   #4 2 years to less than 3 years      22
   #5 3 years or more                   29
Q.03 Age on 11/02/04


                                                                        274 of 289
May 2, 2005
                                                               2004 Post Election Survey Results
                                                   State Department Voting Assistance Officers - Frequencies


                                         2004
                                         Total
            Question Stem              (N = 204)
   #1 Under 24 years old                    2
   #2 25 to 29 years old                   19
   #3 30 to 34 years old                   52
   #4 35 to 44 years old                   63
   #5 45 years old & above                 65
Q.04 Length of time a VAO in current
assignment
   #1 Less than 3 months                  52
   #2 3 to 6 months                       38
   #3 6 to 12 months                      38
   #4 1 year or more                      70
Q.05 Served as a VAO before current
VAO assignment
   #1 Yes, once before                   29
   #2 Yes, more than once before         34
   #3 No                                 136
Q.06 Total time served as a VAO
   #1 Less than 6 months                   0
   #2 6 months to less than 1 year         2
   #3 1 year to less than 2 years          8
   #4 2 years to less than 3 years        12
   #5 3 years or more                     41
Q.07 # U.S. citizens resided in
consular district as of 11/02/04
   #1 1 to 1000 people                    55
   #2 1001 to 10,000 people               64
   #3 10,001 to 20,000 people             34
   #4 more than 20,000 people             39
Q.08a Usefulness of FVAP onsite
VAO training workshop in preparing
for VAO duties
    #1 Very Useful                       21
    #2 Useful                            17
    #3 Somewhat Useful                    4
    #4 Not Useful at All                  0
    #5 Did not receive this training     139




                                                                          275 of 289
May 2, 2005
                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Frequencies


                                             2004
                                             Total
           Question Stem                   (N = 204)
Q.08b Usefulness of FVAP online/CD
ROM VAO training in preparing for
VAO duties
   #1 Very Useful                            16
   #2 Useful                                 38
   #3 Somewhat Useful                        20
   #4 Not Useful at All                       0
   #5 Did not receive this training          110
Q.08c Usefulness of other
workshop/seminar(s) in preparing for
VAO duties
   #1 Very Useful                             5
   #2 Useful                                  2
   #3 Somewhat Useful                         4
   #4 Not Useful at All                       0
   #5 Did not receive this training          160

Q.08d Usefulness of classroom
instruction in preparing for VAO duties
   #1 Very Useful                             2
   #2 Useful                                  2
   #3 Somewhat Useful                         3
   #4 Not Useful at All                       1
   #5 Did not receive this training          165

Q.08e Usefulness of informal
briefings(s) in preparing for VAO duties
    #1 Very Useful                           23
    #2 Useful                                16
    #3 Somewhat Useful                       12
    #4 Not Useful at All                      1
    #5 Did not receive this training         122
Q.08f Usefulness of materials left by
previous VAO in preparing for VAO
duties
   #1 Very Useful                             22
   #2 Useful                                  34
   #3 Somewhat Useful                         31


                                                                              276 of 289
May 2, 2005
                                                                 2004 Post Election Survey Results
                                                     State Department Voting Assistance Officers - Frequencies


                                           2004
                                           Total
           Question Stem                 (N = 204)
   #4 Not Useful at All                       3
   #5 Did not receive this training          89
Q.08g Usefulness of instructions from
Department of State in preparing for
VAO duties
   #1 Very Useful                           83
   #2 Useful                                81
   #3 Somewhat Useful                       26
   #4 Not Useful at All                      0
   #5 Did not receive this training          7
Q.09 # People I/my staff provided with
voting assistance
   #1 None                                   0
   #2 1 to 100                              29
   #3 101 to 500                            71
   #4 501 to 1000                           36
   #5 1001 to 2000                          65
   #6 2001 or more                           0
Q.10 # People I/my staff provided with
FFWABs
   #1 None                                   2
   #2 1 to 50                               37
   #3 51 to 100                             40
   #4 101 to 200                            36
   #5 201 to 500                            41
   #6 501 or more                           45
Q.11 # Hours/wk I or my staff spent
on VAO voting activities
   #1 10 hours or less                     130
   #2 11 to 20 hours                       50
   #3 21 to 30 hours                        4
   #4 31 to 40 hours                        6
   #5 41 or more hours                     11
Q.12 Activities done during current
VAO assignment

                                           103
   #1 Conducted workshops/briefings




                                                                            277 of 289
May 2, 2005
                                                                   2004 Post Election Survey Results
                                                       State Department Voting Assistance Officers - Frequencies


                                             2004
                                             Total
            Question Stem                  (N = 204)
  #2 Distributed Federal Post Card
                                             193
Applications (FPCAs)
   #3 Regularly reported on voting
activities to your Department's Chief         69
Voting Officer
   #4 Answered overseas citizens’
                                             200
voting questions
   #5 Displayed voting information
                                             191
materials
   #6 Involved overseas citizen
                                             106
organizations in voting program

    #7 Regulary reported on voting           135
activities to senior embassy officials
Q.13 Provide Federal Post Card
Application (FPCA)
    #1 Provide Federal Post Card
                                             158
Application (FPCA)
    #2 Help fill out FPCA                     64
    #3 Provide Federal Write-In
                                             111
Absentee Ballot (FWAB)
    #4 Help fill out FWAB                     14
    #5 Act as a notary/witness to
                                              18
FPCA and/or ballot
    #6 Electronically transmit or
                                              10
receive (fax) election materials
    #7 Help determine voting
                                              18
jurisdiction
    #8 Provide address of local
                                              43
election official
    #9 Explain specifics of state voting
                                              59
procedures
    #10 Determine need to register or
                                              43
how to register
    #11 Provide information on
                                               1
changing legal residence




                                                                              278 of 289
May 2, 2005
                                                                    2004 Post Election Survey Results
                                                        State Department Voting Assistance Officers - Frequencies


                                              2004
                                              Total
            Question Stem                   (N = 204)
   #12 Explain deadlines for
necessary forms and/or submitting              54
ballot
   #13 Give dates of elections                  1

   #14 Answer questions about                   0
impact of voting on federal tax liability
   #15 Motivate individuals to vote             6
   #16 Provide information on
                                                2
candidates/issues

Q.14a Satisfied with amount of time
available for performing VAO duties
    #1 Very Satisfied                         35
    #2 Satisfied                              122
    #3 Dissatisfied                           36
    #4 Very Dissatisfied                       6
Q.14b Satisfied with Embassy support
for the voting program
    #1 Very Satisfied                         65
    #2 Satisfied                              120
    #3 Dissatisfied                           11
    #4 Very Dissatisfied                       1
Q.14c Satisfied with department
support for the voting program
    #1 Very Satisfied                         100
    #2 Satisfied                              93
    #3 Dissatisfied                            6
    #4 Very Dissatisfied                       1
Q.14d Satisfied with quantity of voting
materials available
    #1 Very Satisfied                          87
    #2 Satisfied                               98
    #3 Dissatisfied                            12
    #4 Very Dissatisfied                        2
Q.14e Satisfied with timeliness of
distribution of voting materials within
the Department of State



                                                                               279 of 289
May 2, 2005
                                                                    2004 Post Election Survey Results
                                                        State Department Voting Assistance Officers - Frequencies


                                              2004
                                              Total
             Question Stem                  (N = 204)
   #1 Very Satisfied                            65
   #2 Satisfied                                119
   #3 Dissatisfied                              15
   #4 Very Dissatisfied                          0
Q.14f Satisfied with method of
requisitioning voting materials
   #1 Very Satisfied                          44
   #2 Satisfied                               131
   #3 Dissatisfied                            18
   #4 Very Dissatisfied                        5
Q.15 Most frequent complaints

                                               97
   #1 Complicated voting procedures

    #2 Federal Post Card Application           36
(FPCA) difficult to fill out
    #3 Delayed or no response to the
                                              144
FPCA
    #4 FPCA returned because not
                                                4
accepted by election officials
    #5 Absentee ballot confusing               35
    #6 Federal Write-In Absentee
                                               17
Ballot (FWAB) difficult to use
    #7 Voting Assistance Guide
                                                9
difficult to use
    #8 Residency qualifications/laws
                                               88
confusing
    #9 Not enough information on
                                               20
candidates/issues
    #10 Difficulty in maintaining current
mailing address with local election            22
officials
    #11 Difficult to have FPCA or ballot
                                                6
notarized
    #12 I did not receive any
                                                8
complaints
    #13 None of these                           6




                                                                               280 of 289
May 2, 2005
                                                                2004 Post Election Survey Results
                                                    State Department Voting Assistance Officers - Frequencies


                                          2004
                                          Total
            Question Stem               (N = 204)
Q.16 Three states or territories with
most procedural problems to
absentee voters at post
   #1 Alabama                               0
   #2 Alaska                                1
   #3 Arizona                               1
   #4 Arkansas                              1
   #5 California                           32
   #6 Colorado                              5
   #7 Connecticut                           0
   #8 Delaware                              0
   #9 Florida                              47
   #10 Georgia                              1
   #11 Hawaii                               0
   #12 Idaho                                0
   #13 Illinois                             6
   #14 Indiana                              0
   #15 Iowa                                 0
   #16 Kansas                               2
   #17 Kentucky                             0
   #18 Louisiana                            3
   #19 Maine                                2
   #20 Maryland                             2
   #21 Massachusetts                        4
   #22 Michigan                            28
   #23 Minnesota                            3
   #24 Mississippi                          0
   #25 Missouri                             1
   #26 Montana                              0
   #27 Nebraska                             0
   #28 Nevada                               1
   #29 New Hampshire                        1
   #30 New Jersey                           4
   #31 New Mexico                           0
   #32 New York                            27
   #33 North Carolina                       1
   #34 North Dakota                         0
   #35 Ohio                                 7


                                                                           281 of 289
May 2, 2005
                                                                2004 Post Election Survey Results
                                                    State Department Voting Assistance Officers - Frequencies


                                          2004
                                          Total