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					     INFORMATION SYSTEMS SERVICES

     Opening delegated folders using Microsoft Entourage 2004




                                       This document gives instructions
                                       on how to access another user’s
                                           folder when using Entourage
                                              2004 (Calendar or Inbox).




                                                       AUTHOR: Adrian Wheway, ISS



                                                               DATE: January 2006




                                                                     EDITION: 1.0




                              HOW ??




UNIVERSITY   OF   LEEDS
HOW 39                                                                                                               INFORMATION SYSTEMS SERVICES




            Contents
            1 BACKGROUND ...............................................................................................................................3

            2 PRE-REQUISITES ........................................................................................................................... 3

            3 OPENING ANOTHER USER’S FOLDER........................................................................................ 4




                       Feedback
                       If you notice any mistakes in this document please contact the Information
                       Officer. Email should be sent to the address info-officer@leeds.ac.uk

                       Copyright
                       This document is copyright University of Leeds. Permission to use material in
                       this document should be obtained from the Information Officer (email should be
                       sent to the address info-officer@leeds.ac.uk)


                       Print Record
                       This document was printed on 26-Jan-06.




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            1 Background
                      University Staff who access machines running the Apple Macintosh operating
                      system may use Microsoft Entourage 2004 to access their Microsoft Exchange
                      mailbox.
                      The purpose of this document is to explain how to configure Microsoft
                      Entourage 2004 to open another user’s folder (Calendar or Inbox) which is
                      located on the Microsoft Exchange servers. This document does not cover how
                      to install Microsoft Entourage 2004, neither does it cover how to delegate
                      Exchange folders to other users.
                      The account that owns the Calendar or Inbox that you wish to open within
                      Microsoft Entourage 2004 must grant you delegate rights to their folders in
                      advance of the steps in this document being applied.



            2 Pre-Requisites
                      The following pre-requisites must be met prior to applying the process in section
                      3:
                      •      Your machine must have the Apple Macintosh operating system and
                             Microsoft Entourage 2004 already installed.
                      •      Microsoft Entourage 2004 must already be configured to access your
                             Microsoft Exchange mailbox.
                      •      The account that owns the Calendar or Inbox that you wish to open within
                             Microsoft Entourage 2004 must have already granted you delegate rights to
                             their folders.
                      •      You must be aware of the ISS username for the account which owns the
                             Calendar or Inbox that you wish to open within Microsoft Entourage 2004.




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            3 Opening another user’s folder




                                                               •      Open Microsoft
                                                                      Entourage 2004.
                                                               •      Click the File drop
                                                                      down menu – a window
                                                                      similar to that shown in
                                                                      figure 1 should appear.
                                                               •      Select Open        Other
                                                                      User’s Folder.




                             Figure 1




                                                              •       A window similar to that
                                                                      shown in figure 2 should
                                                                      appear.
                                                              •       Type the name of the
                                                                      person who owns the
                                                                      Calendar/Inbox you
                                                                      wish to open into the
                                                                      User field.
                                                              •       Click the button located
                                                                      to the right-hand side of
                                                                      the User field.


                              Figure 2




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                                                     Figure 3
                 •    A window similar to that shown in figure 3 should appear.
                 •    Using the mouse, click the line which shows the name of the account relevant to
                      the Calendar or Inbox you wish to view.
                 •    Click the Advanced button.




                 •    A window similar to that
                      shown in figure 4 should
                      appear.
                 •    In the Server Address
                      field, type:

  http://outlook.leeds.ac.uk/exchange/username
                •    Substitute username for the
                     actual username of the
                     account relevant to the
                     Calendar or Inbox you wish
                     to view.
                •    Click the OK button.

                                                                                      Figure 4




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                                                                          •   A window similar to that
                                                                              shown in figure 5 should
                                                                              appear.
                                                                          •   Click the OK button.




                                    Figure 5




                                                 Figure 6
                 •    A window similar to that shown in figure 6 should appear.
                 •    In the left hand pane, open the branch named after the account relevant to the
                      Calendar or Inbox you wish to open.
                 •    If you have been granted delegate rights, the folder you requested to access
                      should be listed, for example Calendar or Inbox.
                 •    Click on the relevant folder to view its contents within the right-hand pane.
            If you experience any problems following the procedures in this document, please
            contact the ISS Help Desk on 0113 343 5374 or helpdesk@leeds.ac.uk




  V:\document\dOCUMENT\how\how39\how39.doc                   Version 1.0 (Jan 2006)                             ISS
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                                                                                                          EDITION: 1.0

				
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