Branding
Document Sample


Branding
Learning objectives
• To know a sound definition of Brand name
• To be able to answer a series of exam
questions relating to branding.
• “Virgin has created more than 200 branded
companies worldwide”.
• Virgin is regarded as “one of the world’s most
recognised and respected brand names”.
• “it is important that the Virgin brand is well
known… and associated with good causes”.
• “Much of Virgin’s success lies with its
reputation and good name”.
• P.4, Background, para’s 1,2&3; P.5, Marketing, para 2; P.6, Creating New
Business, para 1; P.10, Issues for the Future, Issues 1&3.
What is a brand?
• A Brand is any distinctive name, term,
symbol, image, design or packaging given
to a product (or group of products) which
enables it to be easily recognised and
differentiates it from other products.
Why is branding used?
• Branding is a strategy used by businesses
to differentiate its product(s) from others in
the market place and to influence
customer purchasing patterns.
• A research study has shown that the UK public vote
Virgin as their most admired brand. A sample of 2,000
adults were asked “which brands or companies can you
think of that you really admire?” Virgin received more
votes than any other brand with 23% of votes. Sony
came second with 21% of votes, whilst Tesco came third
with 20%. The results come from a nationally
representative survey of 2,000 adults conducted in
February to April 2007 by top research company
HPI Research.
• Source:
http://www.virgin.com/AboutVirgin/WhatWeAreAbout/Wh
atWeAreAbout.aspx
Why is a Well Known, Respectable
Brand Name so Important?
• A strong brand name can…
• Help to make a product stand out from
others. This is especially important where
there is high competition.
• Help to secure new customers. People are
more likely to buy a product under a brand
name they have heard of. This is because a
familiar name provides a sense of security and
reduces the perceived risk some customers
experience when buying a new product or
service.
• Help to secure repeat customers / business
and build brand loyalty. Customers who like
one product within a particular brand may be
more willing to purchase another with the
same brand name.
• Help maximise sales and market share - as a
result of points 1 to 3 above.
• Enable a higher price to be charged, and
thus, add value. A strong brand name /
image can make a product appear superior in
some way and customers may, therefore, be
willing to pay a higher price for it.
• provide marketing economies of scale.
Branding enables marketing campaigns to be
spread across a range of products –
providing marketing economies of scale –
reducing unit costs.
• help maximise profit / profit margins – as
a result of points 5 & 6 above.
• increase the value of a business. A brand
name can actually be included as an
intangible fixed asset on a business’s
balance sheet.
As a result of the above, branding is, clearly, an important strategy
for Virgin in helping to maximise sales, market share, profits
and return on investment to shareholders.
However:
• Branding often requires considerable
investment in advertising in order to build an
appropriate image that will attract and appeal
to the target market.
• Branding will only be successful if the product
or service lives up to customers’ expectations
and the image built through advertising.
• Bad press with one product / service /
company can negatively affect the image
and sales of another with the same brand
name. This is raised as a specific issue for
Virgin on Page 10 of the Case Study and will
be discussed in more detail later.
A strong brand can:
Help to make a ____________________ stand out from others.
Help to secure ____________________ customers.
Help to secure repeat customers / business and build brand
____________________.
Help maximise sales and market ____________________.
Enable a ____________________ price to be charged, and thus, add
____________________.
Provide marketing ____________________ of scale.
Help maximise profit / profit ____________________.
____________________ the value of a business.
The missing words – careful, there are spare words to try and confuse you!!
new; volume; minimise; large; share; higher; product; old; maximise; increase;
loyalty; divide; margins; existing; decrease; lower; value; economies
Answers
• A strong brand can:
– Help to make a product stand out from others.
• Help to secure new customers.
• Help to secure repeat customers / business and
build brand loyalty.
• Help maximise sales and market share.
• Enable a higher price to be charged, and thus,
add value.
• Provide marketing economies of scale.
• Help maximise profit / profit margins.
– Increase the value of a business.
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