SLD19 Situational Leadership

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SLD19 Situational Leadership Powered By Docstoc
					Situational
Leadership


              •1
          Overview




Directive and Supportive Behavior
Leadership Variables
Situational Leadership II Model

                                     •2
Directive & Supportive Behavior
                             •3
     Directive/Task Behavior
• Involves:
  • Clearly Telling People
     • What to Do
     • How to Do It
     • Where to Do It
     • When to Do It
  • And Then Closely
    Supervising Their
    Performance


                               •4
       Supportive/Relationship
             Behavior
• Involves:
  • Listening to People
  • Providing Support and
    Encouraging Their Efforts
  • Facilitating Their
    Involvement in
  • Problem Solving and
    Decision Making




                                 •5
Leadership Variables




                       •6
•   Leader
•   Follower
•   Boss
•   Associates/Peers




          Leadership Variables
                                 •7
   Leadership
    Variables
• Organization
• Job Demands
• Time




                 •8
   Interim Summary

•Directive/Supportive     Behavior
•Leadership   Variables




                                     •9
Situational
Leadership
  Model


              •10
(High)    THE FOUR LEADERSHIP STYLES
 S       High Supportive and    High Directive and
 U       Low Directive          High Supportive
 P       Behavior               Behavior
 P
 O
 R
 T
 I
 V                        S3 S2
 E

 B
 E
                         S4 S1
 H
 A
 V
 I
 O       Low Supportive and      High Directive and
 R       Low Directive           Low Supportive
         Behavior                Behavior

(Low)                DIRECTIVE BEHAVIOR           (High)


     HIGH                MODERATE               LOW
             D4           D3        D2           D1
         DEVELOPED                            DEVELOPING
                                                           8
          DEVELOPMENT LEVEL OF FOLLOWER(S)
        Subordinate’s
      Development Level
• Competence: Task Knowledge and
  Skills
• Commitment: Motivation and
  Confidence




                                   9
           Levels of Development




•   D1 -   “Enthusiastic Beginner”
•   D2 -   “Disillusioned Learner”
•   D3 -   “Reluctant Contributor”
•   D4 -   “Peak Performer”
                                     10
                                     15
Levels of Development
              D1
Low Competence, High Commitment




  “Enthusiastic Beginner”         •14
Levels of Development
              D2
Some Competence, Low Commitment




   “Disillusioned Learner”        •15
                                   12
Levels of Development
              D3
 Moderate to High Competence
    Variable Commitment




  “Reluctant Contributor”      •16
Levels of Development
              D4
High Competence, High Commitment




      “Peak Performer”
                                   •17
      Levels of Development
• D1 - Low Competence, High Commitment
  “Enthusiastic Beginner”
• D2 - Some Competence, Low Commitment
  “Disillusioned Learner”
• D3 - Moderate to High Competence, Variable
  Commitment “Reluctant Contributor”
• D4 - High Competence, High Commitment
  “Peak Performer”



                                               15
Development Level
         is
   Task Specific




                    •19
(High)   THE FOUR LEADERSHIP STYLES
S        High Supportive and    High Directive and
U        Low Directive          High Supportive
P        Behavior               Behavior
P
O
R
T
I
V                         S3 S2
E

B
E
                         S4 S1
H
A
V
I
O        Low Supportive and      High Directive and
R        Low Directive           Low Supportive
         Behavior                Behavior

(Low)                DIRECTIVE BEHAVIOR           (High)


         HIGH            MODERATE               LOW
             D4           D3        D2           D1
         DEVELOPED                            DEVELOPING

          DEVELOPMENT LEVEL OF FOLLOWER(S)
             Directing

• High Directive, Low Supportive
• Leader Defines Roles of Followers
• Problem Solving and Decision Making
  Initiated by the Leader
• One-way Communication




                                        19
              Coaching
• High Directive, High Supportive
• Leader Now Attempts to Hear Followers
  Suggestions, Ideas, and Opinions
• Two-way Communication
• Control Over Decision Making Remains With
  the Leader




                                         21
             Supporting
•   High Supportive, Low Directive
•   Focus of Control Shifts to Follower
•   Leader Actively Listens
•   Follower Has Ability and Knowledge to
    Do the Task




                                            23
           Delegating
• Low Supportive, Low Directive
• Leader Discusses Problems With Followers
• Seeks Joint Agreement on Problem
  Definitions
• Decision Making Is Handled by the
  Subordinate
• They “Run Their Own Show”




                                        25

				
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