Joan Stein Bio Ms. Joan W. Stein serves as the President and CEO of Accessibility Development Associates, Inc. (ADA, Inc.), a Pittsburgh-based consulting firm that provides a wide range of ADA consulting services to public organizations and private businesses across the United States. In 1992, Ms. Stein created ADA, Inc. and has served as its founding President and CEO. Ms. Stein has developed and performed the company's Customer Service Sensitivity Training Programs. She heads the company’s human resource, policy development, event and convention planning and other related consulting services. Ms. Stein has spent the past several years developing and refining customized training programs for a wide variety of the company's clients. Ms. Stein also provides ADA Title I services to clients and most recently completed a case with the New Orleans District Office of the Equal Employment Opportunity Commission, which was successfully litigated in court. She is sought out as a public speaker on the subject of the Americans with Disabilities Act and has presented programs to more than 300 professional, civic and service organizations across the country. She writes extensively on the ADA for local, regional and national trade publications including Building Operating Management Magazine, Maintenance Solutions Magazine and Chainstore Age Magazine, Today’s Facility Manager Magazine and Fairs & Expos Magazine. Ms. Stein is on the faculty of Lorman Education Services, where she teaches a full day ADA seminar for attorneys, design professionals and insurance professionals across the United States. These seminars are approved for CEU’s and CLE’s for design, legal and insurance professionals. In 2004, Ms. Stein was invited to be a presenter at the National Association of ADA Coordinators (NAADAC) Conferences, alongside senior staff of the US Department of Justice, Civil Rights Division and the US Equal Employment Opportunity Commission. Ms. Stein is the first private ADA consultant to be invited as a presenter to this audience. Ms. Stein has also done training seminars and presentations to a wide range of governmental entities including the Local Government Academy, the Pennsylvania State Association of Boroughs, and The Pennsylvania Association of Public Works. She has presented customized training seminars for the staff of the Pennsylvania Department of Transportation, the Pennsylvania Department of Public Welfare, and Bureau of Managed Care Operations and presented a tailored seminar to the ADA Committee of the Pennsylvania Department of Revenue. Ms. Stein is a member of the International Association of Emergency Managers and serves on the Special Needs Committee. She presents programs on Emergency Preparedness for Individuals with Disabilities for a wide range of audiences nationally, including IFMA – Pgh , NFM&T Conference, TFM Conference, The Spirit of Recovery Conference in New Orleans, and presented “From Design to Rescue” at the National AIA Convention in Los Angeles, CA in 2006. Ms. Stein was the ADA consultant to the New Orleans District Office of the EEOC in the case of EEOC v. DuPont, where she was deemed an expert in the ADA and emergency evacuation by the Federal Court – Fifth Circuit. In August, 2006, Ms. Stein was appointed to the Pennsylvania Governor’s Committee on the Employment of People with Disabilities.
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