_________________________________________________________________ About Us SuntexIT Solutions Pvt Ltd., is a security suite that lets you use the computer & Internet with complete peace of mind. It protects you from viruses, spy ware, root Kits, hackers, online fraud, identity theft and all other Internet threats. The anti spamEngine will keep your inbox free from junk mail while the Parental Control Feature ensures your children can use the Web safely. And thanks to the new Collective Intelligence technology, the solution is now much faster than previous Versions. Get our comprehensive award-winning annual support, service and Solutions - 24/7 remote support from Microsoft Certified technicians for your Computer and everything connected to it. Support & service Suntex brings to its clients a complete suite of security consulting services, Enabling them to make informed decisions to safeguard their interests. For Suntex, our commitment to social responsibility is about making a Meaningful difference and seeking innovative ways to help others through Our technology, resources and employees by partnering with nongovernmental Organizations to address key issues facing our world. Through this collaboration, we hope to build a better, connected Tomorrow. Suntex recruits talented professionals from all over the world to join its Growing base of 500 Tech Experts across the globe. Suntex is the only company that can provide you with full service without Outsourcing any services to third party companies. Our advantage from Other companies is that in case of any technical problems with PC’s our Specialist is available 24 hours 7 days a week for any problem that you are Experiencing. Suntex Global Tech Experts are setting benchmark in the tech Support industry. Our Expertise solution helps you to access your computer Remotely via the Internet, and kick-back and relax, while we diagnose and Repair your tech issues. Even a novice can safe guard their PC for ease. Copyrights © 2012 - All rights reserve. Web Filter: Lets you, use the Internet safely without the risk of infections, Vulnerability exploits, browser hijacking or phasing websites. By analyzing Website content links and Web reputation scores, Our Security provides Protection against all types of Web-based mal ware and scams lets your children browse the Internet safely by blocking access to violent, adult, or racist content, as well as other inappropriate websites. From the solution’s control panel –and regardless of the browser type- you can assign predefined filters (child, adolescent, employee…) to users or customize filter rules according to your specific needs. Services Expertise Tech Support The Suntex Group are the world's-fastest growing provider of comprehensive direct-to-consumer and small business remote tech support. Suntex has more than 90,000 customer and small business customers across four continents for its annual subscription alone. The company also provides thousands of single incident sessions every day on a 24/7 basis. Customer Experience Corporate Accountability is about acting with integrity to inspire trust. Our business thrives when we earn the trust and respect of our customers through our actions and our innovations. We have built ethics and integrity into our key corporate growth initiatives, encouraging people to accept responsibility and enabling them to take action. We believe the secret of corporate accountability at Suntex. Suntex, Group Global Tech Experts, in locations worldwide, provide a new approach to solving problems and helping customers. The identification of the apt technology is the biggest difficulty for any kind of business people. We serve those clients using a rich pool of resources and technology expertise to improve their performances. For effective sustainability, they too take some innovative consultations from us and peak their process with appropriate optimizations. Our approach harnesses a world-class solution Copyrights © 2012 - All rights reserve. with the highest efficiency in a cost-effective manner. It is setting the standard for the remote support industry with a customer satisfaction rating of 95%. Suntex Group offers a range of powerful tools which support, service & solutions winning remote support, for helping customers maintain technology at peak performance. Service Methodology Suntex are Global Delivery Platform, Our Services gets smarter with every customer interaction. It documents every problem, solution and relevant hardware and software specs, while capturing each customer's demographic information and creates a behavioral profile. All of this information is at the fingertips Suntex are the Global Tech Experts, combining a powerful knowledge base with a comprehensive set of tools, and technology expertise that can be accessed on demand to deliver great tech support & solutions. Our service strategies begin with gaining through knowledge about the customer's need and proceeds with a comprehensive research about the information gathered. Our professionals take the procedure to the next step of assessing the scope of the objectives and reviewing current environment and problems. Our Vision We have several satisfied customers who have been using our services for the past year and the fact that today a substantial portion of the business is through reference of our existing customers, is proof enough of the tremendous good will we enjoy in the market place. We are now venturing into Data processing and Tech support & Solutions for various B2B & B2C customers; we expect to expand our business further globally with 24x7 Call center facilities with well trained staff team. Copyrights © 2012 - All rights reserve. Infrastructure State of the art infrastructure facilities have been put in place to get uninterrupted quality output, incorporating the following 25 setter office setup 24- Hour power backup 2 high end racks mount servers for networking as well as file distribution. Highly secure network connectivity. Call center – technology: Predictive hardware dialer for 50 seats licensed with using VOIP technology which support inbound / outbound services. Connectivity: 4 mbps cable line from two different service providers has been installed to ensure uninterrupted link up as well as adequate speed for downloads and uploads. Contact Details: Company Name: SuntexIT Solutions (P) Ltd., Email: email@example.com Website: http://www.suntexitsolutions.com Copyrights © 2012 - All rights reserve.
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