Finalized in June 2011, ACAs Blueprint was created through a collaborative effort between the associations government affairs and public affairs staff and ACA members. The blueprint was integrated into federal, state and public affairs communication, education and outreach. Importantly, outreach was also provided at the state level and is being used to proactively strengthen ACA and unit grassroots infrastructure, open doors with key stakeholders and build and strengthen relationships with media, lawmakers and regulators.Continuing efforts in state attorneys general association meetings allowed ACA to directly educate attorneys general and their staff about the value of the credit and collection industry, identify concerns and react to them. ACA has also served as a resource for attorneys general - for example, in providing information on a government collections panel.* Massachusetts: On behalf of the New England Collectors Association, ACA testified and submitted comments on proposed regulation changes by the Massachusetts attorney general regarding debt buyer concerns. ACA and NECA met with the attorney general's office in advance of the proposal to identify concerns.