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Data Center Outsourcing EMEA - Survey Report

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TechNavio’s analysts have conducted a survey on Data Center Outsourcing in the EMEA region. The survey was conducted with more than 100 business and technical leaders in organizations that are either using data center outsourcing services or planning to use data center outsourcing services in the near future. The survey throws light on end-users’ perspectives and organizations that are managing their data centers in-house. Further, the survey also brings out the reasons for opting for data center outsourcing, operations outsourced, and vendor selection parameters for Data Center outsourcing services. The survey also brings out interesting findings that helps to understand the future outlook of the market across the EMEA region. TechNavio’s survey on Data Center Outsourcing in the EMEA Region has been prepared based on an in-depth analysis of the market with inputs from industry experts. The report focuses on data center outsourcing in the EMEA region and vendors operating in this market. Key questions answered in this report: What is the scope of the survey? Who are all participated in this survey? What are the drivers of the market? What are the current trends in the market? Which are the most outsourced requirements? Which are the most preferred outsourcing models? Which are all vendors dominate the market? What are the upcoming trends in the market? What are future opportunities in this market?

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									Survey   Data Center Outsourcing Market in EMEA
Report




                                 technavio insights
 Survey         Data Center Outsourcing Market in EMEA
 Report


                CONTENTS


                01. Introduction ...........................................................1

                02. Introduction to the Study ......................................2

                03. Respondent Profile ................................................3

                04. Industry Background ............................................6

                05. Current           Data        Center          Outsourcing
                      Landscape .............................................................9

                06. Future of Data Center Outsourcing....................22

                07. Conclusion...........................................................24

                08. Other Reports in this Series .................................25




Survey Report                                   Data Center Outsourcing Market in EMEA
 Survey         Data Center Outsourcing Market in EMEA
 Report

                EXHIBITS

                 Exhibit 1: Respondent Profile by Nature of Work ..............................3

                 Exhibit 2: Respondent Profile by Designation ....................................4

                 Exhibit 3: Respondent Profile by Industry ...........................................5

                 Exhibit 4: Major Drivers for the Data Center Outsourcing
                              Market in the EMEA Region 2011 ........................................6

                 Exhibit 5: Percentage of Respondent Rating Key Growth
                              Drivers According to Importance.......................................7

                 Exhibit 6: Data Center Outsourcing Market in the EMEA
                              Region by Customer Use 2011 ............................................9

                 Exhibit 7: Data         Center        Outsourcing           Split    Based        on
                              Outsourcing Pattern ...........................................................10

                 Exhibit 8: Outsource Preferences of Companies with
                              Completely Outsourced Data Centers ...........................11

                 Exhibit 9: Outsource Preferences of Companies Partially
                              Outsourced..........................................................................12

                 Exhibit 10: Preferred Data Center Outsourcing Models...................13

                 Exhibit 11: Customer Perception of the Effectiveness of
                              Data Center Outsourcing in Managing Issues
                              Related to Data Centers ...................................................14

                 Exhibit 12: Data Center Outsourcing Market in the EMEA
                              Region by Vendor Segmentation 2011 ...........................15




Survey Report                                           Data Center Outsourcing Market in EMEA
 Survey         Data Center Outsourcing Market in EMEA
 Report
                 Exhibit 13: Data Center Outsourcing Market in the EMEA
                            Region by Customer Satisfaction .....................................16

                 Exhibit 14: Reasons for Dissatisfaction with Current Vendor ............17

                 Exhibit 15: Data Center Outsourcing Vendor Selection
                            Criteria 2011 .........................................................................18

                 Exhibit 16: Percentage of Respondents Rating Key Vendor
                            Selection Parameters According to Importance ..........19

                 Exhibit 17: Data Center Outsourcing Contract Duration ................21

                 Exhibit 18: Future      Plans       to     Outsource            Data        Center
                            Operations ...........................................................................22

                 Exhibit 19: Cloud-based Data Center Outsourcing Use:
                            Future Users ..........................................................................23




Survey Report                                          Data Center Outsourcing Market in EMEA
Data Center Outsourcing Market in EMEA                                                                      1

      01. Introduction
      A data center is a central repository of computer systems and servers along with associated
      telecommunication systems such as network equipment and storage systems. It is also called a
      server farm and it includes supporting equipment such as backup power supplies, data
      communication connections, environmental controls such as air conditioning and fire
      suppression, rack infrastructure for collocation, and security devices.

      Data center outsourcing refers to the outsourcing of data center services to help organizations
      to reduce the amount of internal resources required to manage their data center operations
      and establish networks in a secure environment. Data centers are generally used by larger
      organizations that require large data repositories and need an organized computer networking
      solution among multiple office locations. A data cen
								
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