Enterprise Social Software Market in North America 2010-2014

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					            Enterprise Social Software Market in North
2010–2014                    America




                                      technavio insights
            Enterprise Social Software Market in North
2010–2014                    America




            CONTENTS


            01. Executive Summary ..............................................1

            02. Introduction ...........................................................2

            03. Market Coverage .................................................3

            04. Market Landscape ................................................4

            05. Vendor Landscape ...............................................6
            06. Market Growth Drivers ..........................................8

            07. Market Challenges .............................................10

            08. Market Trends ......................................................12

            09. Key Vendor Analysis ...........................................14
            09.1 IBM Corp. .............................................................................. 14

            09.2 Microsoft Corp. .................................................................... 16

            09.3 Jive Software Inc. ................................................................ 18

            10. Other Reports in this Series .................................19




2010–2014                               Enterprise Social Software Market in North America
            Enterprise Social Software Market in North
2010–2014                    America




            EXHIBITS

             Exhibit 1: Enterprise Social Software Market in North
                       America 2010–2014 (US$ million) ........................................4

             Exhibit 2: Enterprise Social Software Market in North
                       America by Vendor Segmentation 2010 ..........................6




2010–2014                         Enterprise Social Software Market in North America
Enterprise Social Software Market in North America                                                        1

      01. Executive Summary
                               2010: US$400.8 million
       Market Size
                               2014: US$841.4 million

       Growth Rate             20.3 percent CAGR

       Key Geography           North America

       Key Customer            Large Enterprises
       Segments                Small and Medium-sized Enterprises

                               Adopting External Social Media Interface Style
                               Increasing Adoption of Cloud-based Enterprise Social Software
       Trends                   (ESS)
                               Increasing Adoption of Hybrid ESS Models
                               Increasing Mergers and Acquisitions

                               Easy to Use
                               Need for Efficient and Effective Productivity
       Drivers
                               Improves Knowledge Sharing
                               Need for Faster Decision Making Systems

                               Implementation of ESS
                               Data Security on Social Networks
       Challenges
                               Low Return on Investment
                               Supporting Existing IT Systems

                               Security
                               Total Cost of Ownership
       Key Customer Needs      Integration and Support
                               User Friendly
                               Speed and Accuracy

                               IBM Corp.
       Key Vendors             Microsoft Corp.
                               Jive Software Inc.




2010–2014                                                Enterprise Social Software Market in North America
Enterprise Social Software Market in North America                                                          2

      02. Introduction
      Enterprise social software (ESS) generally refers to social software used in the business
      environment. ESS combines the power of community software, collaboration software, social
      networking software, and social media monitoring offerings into an integrated platform. ESS is a
      social workspace that allows companies to connect employees, customers, and partners by
      providing a collaborative business environment to share their knowledge. ESS improves the
      efficiency and effectiveness of organizations’ productivity by providing fast collaborative
      communication that breaks the barriers between employees and customers.

      The ESS market in North America is the fastest growing market in the Global ESS market. North
      America plays a vita
				
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Description: TechNavio’s analysts forecast the Enterprise Social Software market in North America to grow at a CAGR of 20.3 percent over the period 2010–2014. One of the key factors contributing to this market growth is the adoption of easy-to-use social media interfaces in enterprises. The Enterprise Social Software market in North America has also been witnessing the development of hybrid deployment models. However, implementation of enterprise social software at varying levels of the organization could pose a challenge to the growth of this market. TechNavio’s report, the Enterprise Social Software Market in North America 2010–2014, has been prepared based on an in-depth analysis of the market with inputs from industry experts. The report focuses on North American countries; it also covers the Enterprise Social Software market in the North America landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market. Key vendors dominating this market space include IBM Corp., Microsoft Corp., and Jive Software Inc. Key questions answered in this report: What will the market size be in 2014 and at what rate will it grow? What key trends is this market subject to? What is driving this market? What are the challenges to market growth? Who are the key vendors in this market space? What are the opportunities and threats faced by each of these key vendors? What are the strengths and weaknesses of each of these key vendors?
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Infiniti Research provides actionable market intelligence, strategic intelligence, competitive intelligence and customer intelligence to leading companies worldwide. We have extensive access to market information and established contacts with decision makers in the corporate world that we bring to all our projects. Our clients range from rapidly growing start-up's to blue-chip Fortune 500 companies. Our research services cover 50+ countries and we deliver 200+ market research projects every year. TechNavio is the market intelligence platform of Infiniti Research and is built on a foundation of fact-based information and insights drawn from the leaders, doers and influencers of the corporate world.