Description - Community College of Rhode Island

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Description - Community College of Rhode Island Powered By Docstoc
Phase I

          October 20, 2011
  Goals of today’s meeting:
 Share preliminary Description of each Standard
 Provide feedback from Committee-of-the-
  Whole ~ Did we miss big areas we might want to
 Share feedback from the NEASC Conference on
  October 13- 14
 Provide direction for completing the preliminary
  Appraisal of each Standard
Standard One: Mission & Purpose #1
   Adopted August 21, 2006 by BOG

   In print: Viewbook, Strategic Plan, Student
    Resource Guide, Catalog

   Primary website:
Standard One: Mission & Purpose #2
   Questions / Issues to consider
       Is our current mission statement as prominent as it
        should be?
       Do students, faculty, staff know at least elements of
        the mission?
       Does the current wording reflect the 21st C.
        Commission Report recommendations/new wording
        of our charter by the legislature?
       Is the April 2005 draft version statement reflected in
        the current mission and/or should it be reviewed?
Standard One: Mission & Purpose #3
   Next Steps
       Consider places where the mission should be.
       Consider possible survey to see who knows the
        mission (or at least parts of it) – students, faculty, staff,
        general public.
       Improve visibility of mission ( in strategic locations).
Standard Two: Planning & Evaluation #1
     President’s Council primary planning body
     BOG Goals & Priorities: “ Performance Indicators”
     BOG requires annual Management Letter (Since 1982)
     Capital Improvement Plan (BOG 2013-17); CCRI
      Campus Master Plan (RFP; “renewal/expansions”)
     Strengthening IR&P; Utilizing data-IRPL web
     Mission, Strategic Planning Process & “Plan” (2009-2012
     Strategies driven by Strategic Plan
         Examples: Business Affairs metrics, IR tracking cohorts metrics,
          learning outcomes metrics in some departments
Standard Two: Planning & Evaluation #1
Standard Two: Planning & Evaluation #3
   Foundations of Excellence self study
   21st Century Workforce Commission Report
   Academic Program Review (5 year cycle for APR)
   Student Learning Outcomes
   Faculty Development & CITLA
   Faculty Evaluation Process (built, approved, implemented)
   Institutional Planning Council (part of “governance model”)
   APR & Learning Outcomes Assessment developing
    measurement strategies
   Wabash Study of Liberal Arts Education
Standard Three: Organization &
                      Governance #1
     Locations         Learning
     Four Campuses     Modalities
                        o   Classroom
      o   Newport
      o   Providence
                        o   Online
      o   Warwick       o   Television
     Other Locations   o   Hybrid
         Down City
         Westerly
Standard Three: Organization &
                      Governance #2
                                    CCRI Functional Organizational Chart
                                   DIRECTOR OF                                    BOARD OF GOVERNORS
                                 MARKETING, COMM.
                                  & PUBLICATIONS
                                  Richard H. Coren

                                    EXEC. DIRECTOR
                                      PROVIDENCE                                          PRESIDENT
                                        CAMPUS                                          Ray Di Pasquale
                                 Walter Crocker (Interim)

                                 AFFIRMATIVE ACTION
                                      John White

                                                              AVP for                                                        DEAN            DIRECTOR              AVP
  VICE PRESIDENT            VICE PRESIDENT                                              AVP for STUDENT
                                                            ENROLLMENT                                                   INSTITUTIONAL   INST. PLANNING &      WORKFORCE &
 ACADEMIC AFFAIRS          BUSINESS AFFAIRS                                                SERVICES
                                                            MANAGEMENT                                                   ADVANCEMENT         RESEARCH        COMMUNITY EDUC.
   Lela M. Morgan           Robert J. Shea Jr.                                          Ronald L. Schertz
                                                              (Vacant)                                                      (Vacant)       William LeBlanc      Robin Smith

 ·   Arts, Humanities, &   ·   Accounting              ·    Enrollment Services     ·     Access /Disability Serv.   ·    Alumni                             ·   Adult Ed./Literacy
     Social Sciences       ·   Bookstore               ·    Admissions              ·     Advising & Counseling      ·    Foundation                             Services
 ·   Business, Science &   ·   Bursar’s Office         ·    Financial Aid           ·     Athletics                  ·    Grants                             ·   Community Educ./
     Technology                                                                                                                                                  Personal Develop.
                           ·   Business Office                                      ·     Cooperative Education
 ·   Health &                                                                                                                                                ·   Training & Develop.
                           ·   Controller’s Office                                  ·     EOC/ETS
     Rehabilitative                                                                                                                                          ·   Institute for
     Sciences              ·   Human Resources                                      ·     Health Services
                                                                                                                                                                 Leadership &
 ·   Library               ·   Info Technology                                      ·     Reach Program                                                          Organizational
                           ·   Payroll                                              ·     Student Life/Service                                                   Development
                           ·   Physical Plant                                             Learning/Student
                           ·   Purchasing
                                                                                    ·     Student Success                                                          Updated 08/10/2011
                           ·   Security
Standard Three: Organization &
                      Governance #3
        CCRI Functional Governance Chart
Standard Four: The Academic Program #1
  Department                      Minutes
  o   Syllabi                     o   Academic Advisory
  o   Policies unique to          o   Curriculum Committee
  o         individual programs   o   General Education
                                  o   Learning Outcomes Assessment
  o   Printed materials used
                                  o   Distance Learning
  o        for distribution       o   President’s Council
  o   Program Assessment          o   ASAC
  o        Templates              o   ATAC
  o   Academic Program Reviews
  o   Advisory Council Minutes
  o   Performance Data
Standard Four: The Academic Program #2
  Data Analysis
     Divide the individual criteria (54) between the 9
      committee members
     Distribute all data collected to each committee
     Request the committee to comment on what is
      being done at this point in time relative to their
      assigned criteria
     Identify “good practices” and “areas of concern”
Standard Four: The Academic Program #3

  Projected Timeframes
     Data collection to be completed by
     Report of performance according to the
      criteria will be completed by December 12
Standard Five: Faculty #1

     Full-time vs. Adjunct ratio has remained static
      (≈40% vs. 60%) for the past 8 years
     Population slightly less diverse
     Detailed handbooks are now available for both
     Faculty evaluation processes now consistent
      among all departments
Standard Five: Faculty #2

     Most programs have undergone APR
     Faculty development opportunities have
      increased (CITLA, IT workshops, etc)
Standard Five: Faculty #3

     No consistent policy found to ensure role
      of adjuncts in fulfilling mission of college
     No contracts for adjuncts (handbook does
      address many resources available)
     Faculty pay not consistent with peer
    Standard Six: Students #1
    Admissions
    The primary mission of Community College of Rhode Island is to offer recent high school
     graduates and returning adults the opportunity to acquire the knowledge and skills
     necessary for intellectual, professional and personal growth through an array of academic,
     career and lifelong learning programs.
    CCRI has an open admissions policy that gives all Rhode Island residents an opportunity
     for education beyond the high school level; there are no specific enrollment target goals.
    The college has a diverse student population, reflective of the diversity represented in the
    All admission and retention policies comply with state and federal statues regarding equal
     opportunity and are available to the public via the college web site as well as in the annual
     college catalog.
    All accepted students are given placement examinations in basic skills, a full complement of
     remedial courses is available for those who require remediation. Students with other
     special needs can be served and assisted through Disability Services for Students should
     they elect to request them. Other specialized admission requirements are in place for
     specialized programs such as health sciences.
    Standard Six: Students #2
    Retention & Graduation
    The College supports all students in achieving their academic goals by the provision of
     both specialized and general programs that support academic success. General programs
     available to all students include tutoring and study skills support, co-operative education,
     academic advising and career counseling. Specialized programs include Disability Services
     for Students; REACH, a state-funded program for students on public assistance; and TRiO-
     funded student support services programs and educational opportunity centers.
    The College maintains and publicizes retention and graduation rates through the Office of
     Institutional Research in print and on-line. Statistics are available in aggregate and in many
     commonly used sub-categories. This data is frequently used in long term and strategic
     planning projects.
    Standard Six: Students #3
    Student Services
    The College utilizes historical data and student demand to determine the learning needs of individual
     students. Academic supports, advising, and other student supports are available on all four campuses of
     CCRI, though at varying degrees of availability. Student Services at CCRI encompass Advising and
     Counseling, Athletics, Career Services, Cooperative Education and Internships, Opportunity and
     Outreach, Student Life, and Student Success Centers. These services are available to all enrolled,
     degree-seeking students.
    Information on these services is available online, in college publications, the student resource guide, and
     reviewed in person during Freshman Registration sessions and New Student Orientations.
    Nearly $39,000,000.00 in financial aid was disbursed to nearly 50% of all enrolled students in the fall of
     2010. Support for students seeking financial aid is provided by the Office of Enrollment Services and
     the Educational Opportunity Center.
    Students have the opportunity to develop leadership skills through a collection of student clubs and
     organizations, a small student government program, and a robust service learning program. Athletic
     programs are run in compliance with or exceed all NJCAA standards.
    Student rights and obligations are laid out in a Code of Conduct that is regularly reviewed. Federally
     required information on safety and privacy of information is presented online and in various
     publications. The College has begun a regular and systematic review of student satisfaction annually.
Standard Seven: Library &
         Other Information Resources #1
   7.1 - Mission
       Both library & IT describe resources and services that support
        the CCRI mission.
   7.2 - Planning & Budget
       Institution maintains increased level of funding for both.
       IT is addressed in 3 Strategic Plan goals; IT Governance
        supports department planning.
   7.3 – Appropriate Modes
       Modes: Classroom and online DL-2008/71 in 2011/131
           CSM – 2008/202 in 2011/352
       Library: Increased # of electronic resources
Standard Seven: Library &
         Other Information Resources #2
   7.4 - Staffing
       IT has 41 FTE (filled positions).
       Library has 21 FTE (filled positions).
   7.5 - Access
       IT Help Desk (40 hrs. per week); Academic Computer Lab
        (71.5 weekly)
       Library (60 hrs. per week)
       Assistive technologies available
   7.6 – Training & Support
       Library: Reference services, inst. Classes, library guides, online….
       Inst. Tech: CIT, consultations, workshops, tech. days, mentors…
       Info. Tech: Orientation, Banner training, e-learning, workshops….
Standard Seven: Library &
         Other Information Resources #3
   7.9 – Demonstrates Use & Proficiency Appropriate to Degree
       MYCCRI, LMS, Website, Email, Courses
       Students offered technology training
    Information Resources
           Library databases, print / online material
           Library courses and instruction

   7.10 – Increasingly Sophisticated Skills in Evaluating Information
       6875 attended library research sessions
       Library offers 2 credit bearing research courses
   7.11 – Institutional Effectiveness
       NEASC accreditation process - Strategic Plan - Advisory Committees
Standard Eight: Physical &
         Technological Resources #1
      Addressing Deferred Maintenance
          Ameresco – Self-Funded
          Asset Protection -Warwick and Lincoln Field Houses
           Re-Roofed, Megastructure Project Starting
          RICAP - 2/3 of HVAC Units replaced at Flanagan Campus and
           2/3 of Building Reroofed.
      Preparing for Future Facility Needs
          Master Plan RFP
      Access, Safety, Security and Healthful
          Stimulus Funding - New Fire Alarm and Sprinkler Systems in
           Warwick, Lincoln, and Providence.
Standard Eight: Physical &
         Technological Resources #2
      Appropriately Equipped Facilities
          Five-Year Replacement Plan for Classroom Furniture
          Renovation of Dental Hygiene Lab
          Infrastructure Bandwidth Upgrade to 10Gbps
          Adoption of Blackboard 9.1 including the introduction of lecture
           capture, streaming video and smart interactive whiteboards
          Ninety-five percent of classrooms technology-enhanced with many
           having single panel control of all audio-visual equipment
          Technology upgrades in the Liston Campus Auditorium
          Knight TV Studio offering new media opportunities
          Multiple laptop carts for lab use in the Sciences.
          Ongoing desktop replacement cycle with newest operating systems
           and most recent office suite
Standard Eight: Physical &
         Technological Resources #3
      Resource Planning Linked to Academic and
       Student Services, Support Functions and
       Financial Planning
          Renovation of Warwick Auditorium
          Implementation of the Operational Data Store and Argos for
           enhancing enterprise-wide reporting and delivery of data on
          Enhanced Student Services - Wait Listing, Financial Aid
           Processing, Electronic Add/Drop Functionality, Direct Deposit
           of Student Payroll, Bookstore Purchasing, E-Refund of Financial
           Aid Checks and E-Billing.
      Space Planning
          R25/X25
Standard Eight: Physical &
         Technological Resources #4
      Study and Research – Physical and Electronic
          Renovation of Warwick Library
          Collaborative Technology Suites
          Centers for Instructional Technology
      Monitors and Respond to Illegal or Inappropriate
       Uses of Technology Systems and Resources
          Network access control for authentication and remediation of
           wired and wireless devices ensuring infrastructure security and
           filtering of potentially infected connections
          Payment card industry compliance for all credit card handling
           applications and payment gateways
Standard Eight: Physical &
         Technological Resources #5
      Reliability, Integrity and Security of Data, Privacy
          Knight Campus Data Center re-design for cooling and power
          Flanagan Campus Data Center construction for disaster recovery and
           business continuity planning
          Desktop virtualization through Cisco UCS Blade Technology and
           VMware for secure, sustainable, reliable and consistent user
           technology experience
          High availability, Fault Tolerant Enterprise Level Backup System
          Secondary Internet Connections at Knight and Newport with Liston
           and Flanagan in Planning
          Conversion of all Internet-Facing Web Pages to Comprehensive
           Content Management System with Alternative Off-Campus Page
           Storage Site for Disaster Planning
Standard Nine: Financial Resources #1
      Strength continues to lie in a centralized
       budget/resource management process staffed by
       fiscal professionals, resulting in clean externally
       validated audits.
      Improvements have been made to ensure that
       up-to-date fiscal information is accessible on
       college web site.
      Strong enrollment with affordable tuition have
       offset the reduction of state support.
Standard Nine: Financial Resources #2

      College is leveraging alternate funding
       opportunities such as grants, capital campaign,
       energy performance program and financial aid
       for students.
      Instruction, academic support & student service
       activities account for the majority of college
Standard Nine: Financial Resources #3

      Interim report suggested “strengthening the
       engagement of faculty & staff in use of data
       decision making process” – a cultural shift that
       creates inter-divisional friction.
      Strategic planning, goals & objectives have not
       come full circle with resource planning yet – still
       divisional silo’s.
Standard Ten: Public Disclosure #1
   Role of Marketing &
       Client Service Model
       Proactive as well as Reactive
       Changes to Disclosure - more gradual and thus
        less unsettling
       Real – time updates to electronic resources
       Scheduled updates to printed resources
Standard Ten: Public Disclosure #2

   Pending Responses to NEASC
       Acceptance of CCRI’s Fifth Year Interim Report
       NEASC Policy Statement on Student Achievement &
        Success (4/07)
Standard Eleven: Integrity         #1

     2004 NEASC Self-Study
         8 Appraisal Items
         3 Continuing Concerns
             Adjunct Faculty
             Code of Ethics
             Fairness in Hiring
Standard Eleven: Integrity        #2

     Overall Concern
         Some Federal / State / BOG / CCRI Policy
          Guidance for all elements of Standard 11
         Defacto CCRI policies, procedures, and
         No official CCRI policy manual
Standard Eleven: Integrity               #3

     2009 NEASC Interim Report
         3 Appraisal items
         2 Continuing concerns including 2004 report
             Governance Effectiveness
             Fairness in Hiring
Review of Self-Evaluation Form
                          (adapted from WASC)

     Using historical information since last ten-year visit:
       What are 2-3 most important issues for us to
       What is our overall effectiveness in each area?

       What are our major strengths and areas for
       What evidence do we have to back our

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