ROYAL BOROUGH OF KINGSTON UPON THAMES
Service Area: ICT Job Title: GIS Data Management Officer Grade: F / G
1 RESPONSIBLE TO: 2 MANAGEMENT RESPONSIBILITY FOR:
Lead Officer – GIS Data None
Management and Application
3 IMPORTANT INTERNAL RELATIONSHIPS
Service Desk and Desktop Team
Technical Support and Systems Administration Team
Systems and Infrastructure Team
ICT Business Partners
Service Managers and Administrative Support
Democratic Services, Council Tax and Electoral Registration
4 IMPORTANT EXTERNAL RELATIONSHIPS
All relevant partner organisations for whom or with whom the Council provides an
ICT / GIS service including other Local authorities, LGA, Local Health Authority,
Central Government bodies, Intelligent Addressing, Emergency Services and Royal
External suppliers of ICT services and products
MAIN PURPOSE OF JOB
To support the development and use of GIS across the Council in order to improve the
management and delivery of relevant services.
Prepared by: ……………………………Agreed by: ……………………………….
Signature Date: .....................................Signature Date: ………………………….
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MAIN RESPONSIBILITIES/DUTIES OF JOB
Operations and Technical
To work with the team to provide a comprehensive GIS service for RBK, ensuring that
all data captured is secure, accurate, complete and current
To support the everyday running and maintenance of the Corporate GIS System
To provide data, maps and statistics as required by a range of internal customers
To proactively promote and demonstrate the use of GIS applications and support the
development of end users
To contribute ideas for the ongoing improvement and modernisation of the service,
including processes, methodologies and systems
To deliver an effective street naming and numbering service, carrying out full
consultation with postal and emergency services, liaising with and advising Councillors,
researching and suggesting names for streets, and preparing reports for committee
Working closely with colleagues in the Contact Centre and other services, deliver
excellent levels of customer service for the benefit of local communities and the
reputation of the Council
Works with manager to agree project targets and performance objectives
Plans and prioritises own work to meet deadlines
Contributes ideas to support the development of the team service plan
To develop, update and act on own personal development plan, and be ready to share
learning with others
To work in accordance with RBK‘s Equal Opportunities, Health & Safety, relevant
policies and legislation
Any other duties commensurate with the grade of the post, as may be required from
time to time.
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SKILLS, EXPERIENCE AND QUALIFICATIONS
Characteristics Essential Desirable
Qualifications High Standard of education GIS degree or equivalent
Experience Data analysis and management Previous GIS experience in a local
experience government environment
Experience of working under pressure SNN/LLPG Gazetteer experience
to tight deadlines BS7666 understanding
Knowledge, Ability to work under pressure Collate and analyse complex data
Skills and Ability to adapt quickly to change sets and present the results in a
Ability Demonstrates a positive attitude and spatial format in Access and
approach to work with a sound ArcMap
understanding of relevant guidance and Edit, manipulate and spatially link
Flexibility Make quick decisions to resolve
Ability to deliver a high standard of problems and react quickly to
service to customers and colleagues demands from public and staff
Excellent written and oral
communication skills including the
ability to communicate with officers at
all different levels in the organisation
Highly ICT literate with the ability to
learn new applications and
technologies quickly and thoroughly
with little supervision
Basic understanding of legal
requirements and responsibilities
pertaining to duties
Ability to use initiative and make quality
Ability to resolve GIS software errors
and data translation issues
Attention to detail to ensure quality
Appointment at, or progression to, Grade G is dependent on meeting the following progression criteria:
Good working knowledge of GIS and its applicability within a local authority/public sector framework
Evidence of teamwork
Ability to develop and instigate systems and procedures
Advanced skills in the use of all GIS applications, data manipulation, cartography, and mapping
Analyse system/software problems to decide resolution
Delivers a high standard of service to customers and colleagues
Evidence of providing high standards of accuracy and reliability
Contributes to design definitions
Non-related degree (or equivalent), tertiary qualification
Develops training literature, manuals and guidance notes
Data manipulation skills
Thorough understanding of legal requirements and responsibilities pertaining to duties
Reaching Level 3 within SFIA Proficiencies in applicable Key Skills
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The Chartered Institute for IT – SFIA Plus Skills Framework
SFIA Plus Skills Framework
Key Skills Level
Strategy and Architecture Information Strategy Information Content Publishing 2-3
Solution development and Systems development Data analysis 2-3
Procurement & management Quality management Quality standards 2-3
SFIA Plus Key Skill Definitions
Strategy and Architecture > Information Strategy > Information Content Publishing
The management and tuning of the processes that collect, assemble and publish information,
including in unstructured and semi-structured forms, for delivery to the user at the point at which it is
Solution development and implementation > Systems Development > Data analysis
The investigation, evaluation, interpretation and classification of data, in order to define and clarify
information structures which describe the relationships between real world entities. Such structures
facilitate the development of software systems, links between systems or retrieval activities.
Procurement and management support > Quality Management > Quality Standards
The development, maintenance, control and distribution of quality standards.
Definition of SFIA Plus Level Proficiencies
SFIA Plus Proficiency Level 2 (Grade F)
Works under routine supervision. Uses minor discretion in resolving problems or enquiries. Works
without frequent reference to others.
Understands and uses appropriate methods, tools and applications. Demonstrates a rational and
organised approach to work. Is aware of health and safety issues. Identifies and negotiates own
development opportunities. Has sufficient communication skills for effective dialogue with colleagues.
Is able to work in a team. Is able to plan, schedule and monitor own work within short time horizons.
Absorbs technical information when it is presented systematically and applies it effectively.
Performs a range of varied work activities in a variety of structured environments.
Interacts with and may influence immediate colleagues. May have some external contact with
customers and suppliers. May have more influence in own domain.
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SFIA Plus Proficiency Level 3 (Grade G)
Works under general supervision. Uses discretion in identifying and resolving complex problems and
assignments. Usually receives specific instructions and has work reviewed at frequent milestones.
Determines when issues should be escalated to a higher level.
Understands and uses appropriate methods, tools and applications. Demonstrates an analytical and
systematic approach to problem solving. Takes the initiative in identifying and negotiating appropriate
development opportunities. Demonstrates effective communication skills. Contributes fully to the work
of teams. Plans, schedules and monitors own work (and that of others where applicable) competently
within limited deadlines and according to relevant legislation and procedures. Absorbs and applies
technical information. Works to required standards. Understands and uses appropriate methods,
tools and applications. Appreciates the wider field of information systems, and how own role relates
to other roles and to the business of the employer or client.
Performs a broad range of work, sometimes complex and non routine, in a variety of environments.
Interacts with and influences department/project team members. May have working level contact with
customers and suppliers. In predictable and structured areas may supervise others. Makes decisions
which may impact on the work assigned to individuals or phases of projects.
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