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Organisational Effectiveness Consulting Achievements Organization Effectiveness Consulting is a full-service organizational development consulting team aiming at delivering value added to our clients. Project Director - Business Process Excellence In charge of leading the European Logistics Optimisation program which target was to assess intra-Europe product storage, distribution and transportation network and identify opportunities to reduce costs, add revenue and improve efficiencies. Thus by assessing the current network and distribution design and overlay five years of business growth projections and develop a simple financial template to communicate expected year on year costs changes. Regional Export Business Process Reengineering Strategic Project Leader Leader of Regional Export Business Process Reengineering ensuring an adapted and standard solution was in place after the restructuring and transformation of the enterprise seven different business units. Identification and deployment of key rules that govern the process, key stakeholders and their roles & responsibilities, International Trade Requirements properly known and adherent to the process, systems master data accuracy, put in place metrics that evidence system is under control. Adaptation and training of the solution in the 3 different platforms in the region, creating a weekly operational export review. Consolidation of export shipments from the different platforms. Visibility and status of orders in the pipeline, creation of weekly operational calls decreasing the emails and phone calls (50% of time), less errors in operations, less time spent in correcting them (40% of time) and all costs related to it, elimination of actions happening outside SAP and proper usage the system, improvement of 2 wks inventory 200K$. European Strategic Network Consolidation Project Manager and Analyst Closing the European Distribution Centre in France and Migration of all the products into 2 key outsourced suppliers, termination of partnership with 2 companies on site, termination of 60 people, total cost exposure of 11M$ being the major project in 2007 in Operations in Europe, reporting directly to a Corporate Steering Committee and with no Contingency. Exposure to the European Business Law and Management of Social Procedures in France involving work Councils. Thanks to the detailed preparation with the Leader of the Program, there was no commercial, legal or social issues and no impact on customer’s satisfaction and we managed to save 2M$. The project was the success of 2007 and the 2 platforms were running 100% speed by end of the year as planned. EAMER Kiosk Equipment Operational Reenginering Manager of EAMER Kiosk Equipment – Assemble to Order Process implementation, moving from a push to a pull supply chain aiming at creating a lean operating model with flexible and responsive operational teams. Decrease of inventory in Western Europe of 8 Mio $ in 1 year, 70% of costs in 6 months. Decrease of transportation costs, 11% in shifting supplier and 100k$ in adjusting volumes of the Kiosk to the size of the air shipments. Clear understand of the cost drivers on Key Account Roll outs and improve discipline. Implementation of a Customer Index Survey enabling to score the Supplier and drive continuous improvement. Optimisation of information flow enabling the decrease of costs and time (less notes, less calls, more clarity, clear roles & responsibilities, clear understanding of decision makers. Creation of daily dashboard all functions actively using as the operations management tool (pipeline visibility tool with many hands on and many time zones. Coaching, Consultant Role in Leadership Capability Responsible for the deployment and follow up of the Strategic Policy Plan in the Region (Hoshin Plan) in Regional Operations, alignment with Corporate Goals, Global Operations and Key Business Directions. Member of the Regional Leadership Team responsible to drive and implement change through strategic business planning in Operations implementing Lean Principles as the Philosophy to deliver business goals with the Operations Management at Business and Management level (consultant, behavioural, methodology). Responsible for the design, implementation and lead the consolidation of the Regional Monthly Operational Reviews and the escalation problem solving process (Operations Operating Plan). Leader of Migration to all product lines to Outsourced Partner Excellent commitment upfront, bringing structure, identifying and anticipating problems and led the team many times with sensible topics to reach a good conclusion. Execution of the management process on a first class, excellent dealing with people from different areas and different companies, getting people move forward along priorities despite their workload, put necessary emphasis on understanding the business context, excellent skill in distinguishing what issues needed escalation and an excellent judgment on what needed to happen with resources and adjustment of Standard Operating Manuals. Creation of strong relationship with Partner Project Manager and Senior Management, guiding the overall stakeholders of the project to achieve objectives on target.
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