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					Tracks   Session                                                   Level
S        MY Best-In-Class Order Entry Methods                    Advanced
S        Business Intelligence for Sales                           Basic
S        CRM Field Service and Warranty                            Basic
S        Developing a Customer Service Strategy Using CRM          Basic
S        Developing Customer Portals for Customer Self Service     Basic
S        Is the Parametric Configurator for You?                   Basic
S        MY Best-In-Class Sales                                    Basic
S        Sales Tax Automation, Updating, and Reporting             Basic
S        Power CRM                                                Power
Format   Tracks                Format
  M         A     All/Anyone     RT     Round Table / Q & A
  M         E     Executive     MC      Customer Moderator
  M         F     Financials    MV      VBS Moderator
  M        O      Operations     MI     Infor Moderator
  M        Q      Quality
  M         S     Sales
  M        SC     Scheduling
  M         T     Techincal
  RT

				
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posted:2/26/2012
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