Confidential Resume of Jennifer Halpern

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					Confidential Resume of

JENNIFER HALPERN                                                                           5702 Cheltenham
                                                                                      Houston, Texas 77096
                                                                 Home: 713.772.9711 • Cellular: 832.858.5832

                     Sales • Management • Training • Support
Innovative, goal and profit oriented over achiever with proven leadership and highly developed team building
and management skills. Over seven years of professional successes in sales, management, training, project
management and customer service. Excels in complex selling environments demanding clear strategic
thinking, penetrating new markets, building strategic relationships and goal achievement. Level headed
manager, entertaining presenter; thorough researcher; creative problem solver; persuasive speaker.

BACHELOR OF ARTS                                                                             1999
University of Houston                                                  GPA 3.84 / Summa Cum Laude
                              Additional training and workshops include:
               Sandler Selling Method, Targeted Account Selling, Value-based Selling

                                       WORK EXPERIENCE
INSIDE SALES REPRESENTATIVE                                                                  2003 - Present
    Responsible for working with field sales account managers, sales engineers and channel partners on
    sales opportunities in an assigned account base to achieve set revenue targets. Developed business
    opportunities with new and existing customers through the introduction, cross, and up-selling of
    NetIQ products and technologies, as well as providing excellent customer service. Other
    responsibilities include: executing industry and customer research in the pursuit of new business
    opportunities, co-developing and implementing assigned region’s sales action plan, managing the
    product fulfillment, return and evaluation needs of the customer, and assisting in the internal
    management of product and technical issues as required.
    •   Winner – NetIQ Corporate Presentations Contest
    •   Winner – NetIQ Customer References Contest
    •   Winner – NetIQ Customer Story/Case Study Contest
    •   Consistently ranked as Top Performer for Revenue Generation, Work Ethic, Phone Metrics,
        Siebel Usage, Leveraging Partners and Team Building.
    •   Mentor and leader for new Inside Sales Representatives (ISR) on Siebel and daily ISR work flow.

SALES ACCOUNT MANAGER                                                                           1999 - 2003

    •   Large sales deals included $260,000 (Value Options), $160,000 (Bashas), $130,000
        (AmeriChoice), $115,000 (AmeriGroup).
    •   Member of 100% Quota Club.
    •   Winner - “Top Presenter” award for best Enterprise Security Management presentation contest.

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    •   Developed business interest at the executive management level through innovative cold calls and
        identifying prospect’s path to competitive advantage.
    •   Presented entertaining, highly effective sales seminars on network security; provided information
        and follow-up as required.
    •   Participated in formal account strategy and planning sessions. On time and accurate submission
        of weekly and monthly forecasts for business opportunities in the territory with action items
        needed to drive revenue.

SALES & MARKETING INTERN                                                                       1998 - 1999
    Supported the creative and media services departments. Served as a liaison between the company and
    the advertising and promotion agency. Assisted the account services department with client needs
    assessment and account maintenance. Assisted the creative services department for developing the
    subject matter and presentation of advertising. Participated in the planning groups that selected the
    communication media (radio, television, newspapers, magazines, Internet, or outdoor signs).
    •   Prospected a variety of media companies including radio, television, magazines and newspapers
    •   Acted as liaison between clients and decision makers
    •   Created press releases for events such as Lovin’ Feelings Concert, Anastasia on Ice, Randy Travis

INDEPENDENT SALES REPRESENTATIVE                                                               1997 - 1998
    Responsible for sales growth and account management of telecommunication products for local
    companies in Houston and the surrounding areas. Combine exceptional marketing cognizance with a
    practiced business sense. Formulate and oversee implementation of regional marketing / sales
    policies, procedures and strategies. Achieve outstanding customer satisfaction by providing efficient
    and reliable, quality service. Consistently review and evaluate existing internal practices with a view
    toward enhancing profits, quality, productivity and cost reduction.
    •   Cold called and marketed telecommunications services to residential and business clientele
    •   Presented sales seminars to new customers
    •   Sold long distance services and pagers
    •   Persuaded clients to upgrade to new service plans

DIRECTOR OF EDUCATION                                                                          1993 - 1997
    Designed learning programs based on “props” and “manipulatives” such as science apparatus,
    cameras, or computers to help children understand abstract concepts, solve problems, and develop
    critical thought processes. Facilitated teaching techniques using interactive discussions and “hands-
    on” learning to help students learn and apply concepts in subjects such as science, mathematics, or
    English. Capitalized on the play process to further language, improve social and introduce scientific
    and mathematical concepts. Observed and evaluated student performance and potential using
    progressive assessment methods such as artwork or writing.

    •   Managed staff of five for large day care center
    •   Negotiated fund raising activities for new learning programs
    •   Consulted with parents on children’s educational progress

                            REFERENCES AVAILABLE UPON REQUEST

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