International Journal for Quality in Health Care
Volume 21 Number 4 August 2009
Papers 225 A hospital-randomized controlled trial of a formal quality improvement educational program in rural and small community Texas hospitals: one year results Giovanni Filardo, David Nicewander, Jeph Herrin, Janine Edwards, Percy Galimbertti, Mari Tietze, Susan McBride, Julie Gunderson, Ashley Collinsworth, Ziad Haydar, Josie Williams and David J. Ballard 233 Professional commitment to changing chronic illness care: results from disease management programmes Karin Lemmens, Mathilde Strating, Robbert Huijsman and Anna Nieboer 243 Validation of a French hospitalized patients’ satisfaction questionnaire: the QSH-45 Stéphanie Antoniotti, Karine Baumstarck-Barrau, Marie-Claude Siméoni, Christophe Sapin, José Labarère, Laurent Gerbaud, Laurent Boyer, Cyril Colin, Patrice François and Pascal Auquier 253 Developing patient registration and medical records management system in Ethiopia Rex Wong and Elizabeth H. Bradley 259 The Balanced Scorecard of acute settings: development process, definition of 20 strategic objectives and implementation Oliver Groene, Elimer Brandt, Werner Schmidt and Johannes Moeller 272 Application of patient safety indicators internationally: a pilot study among seven countries Saskia E. Drösler, Niek S. Klazinga, Patrick S. Romano, Daniel J. Tancredi, Maria A. Gogorcena Aoiz, Moira C. Hewitt, Sarah Scobie, Michael Soop, Eugene Wen, Hude Quan, William A. Ghali, Soeren Mattke and Edward Kelley 279 The assessment of adverse events in hospitals in Brazil Walter Mendes, Mônica Martins, Suely Rozenfeld and Claudia Travassos 285 The incidence of adverse events in Swedish hospitals: a retrospective medical record review study Michael Soop, Ulla Fryksmark, Max Köster and Bengt Haglund 292 Analysis of unintended events in hospitals: inter-rater reliability of constructing causal trees and classifying root causes Marleen Smits, Jasper Janssen, Riekie de Vet, Laura Zwaan, Danielle Timmermans, Peter Groenewegen and Cordula Wagner 301 A comparison of hospital adverse events identified by three widely used detection methods James M. Naessens, Claudia R. Campbell, Jeanne M. Huddleston, Bjorn P. Berg, John J. Lefante, Arthur R. Williams and Richard A. Culbertson ISQua Page Abstracts en este número (online only)
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