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					                                                       Division of Student Success
                                                   OA Worksheet (Mini-Retreat 3-5-2010)
Dean of Students Plan of Action: Learning            OAC II entry                    Updated entry -Enter your own (LTV?, DSS?); Say
                 Outcome                                                             "delete this item"; rewrite this item (LTV?, DSS?);
                                                                                     Say "keep as is" - Also say "will (or will not) include
                                                                                     in OAC 2 Reporting 7/10"
ASNMSU               To evaluate the participation   To evaluate the participation
                     patterns and satisfaction       patterns and satisfaction
                     with the NMSU Activity          with the NMSU Activity
                     Center, Natatorium, Student     Center, Natatorium, Student
                     Health, and University          Health, and University
                     Health Centers .                Health Centers.
ASNMSU               After reading the ASNMSU
                     Resource Manual, Student
                     Leadership Guide, students
                     will be able to articulate
                     both personal leadership and
                     general management skills .


ASNMSU               Students will be able to
                     utilize the ASNMSU web
                     page to contact the Student
                     Legal Aid Program for
                     services .
ASNMSU                                               to assess general student-
                                                     client satisfaction with the
                                                     Student Legal Aid Program,
                                                     to seek input for suggested
                                                     improvements to the
                                                     program, and determine
                                                     appropriate responses for
                                                     implementation.
460a6188-94c0-434e-8a4c-66770e75249c.xlsx
http://success.nmsu.edu/assessment/resources/                        Print Date: 2/25/2012                                                     Pg. 1 of 22
                                                      Division of Student Success
                                                  OA Worksheet (Mini-Retreat 3-5-2010)
Dean of Students Plan of Action: Learning              OAC II entry                  Updated entry -Enter your own (LTV?, DSS?); Say
                 Outcome                                                             "delete this item"; rewrite this item (LTV?, DSS?);
                                                                                     Say "keep as is" - Also say "will (or will not) include
                                                                                     in OAC 2 Reporting 7/10"
Student Judicial     As a result of an intervention
Services             by WAVE, Student Health
                     Center, or Student Judicial
                     Services, students will be
                     able to list and articulate the
                     major points of the NMSU
                     Alcohol Policy.




460a6188-94c0-434e-8a4c-66770e75249c.xlsx
http://success.nmsu.edu/assessment/resources/                         Print Date: 2/25/2012                                                    Pg. 2 of 22
                                                        Division of Student Success
                                                    OA Worksheet (Mini-Retreat 3-5-2010)
Dean of Students Plan of Action: Learning            OAC II entry                    Updated entry -Enter your own (LTV?, DSS?); Say
                 Outcome                                                             "delete this item"; rewrite this item (LTV?, DSS?);
                                                                                     Say "keep as is" - Also say "will (or will not) include
                                                                                     in OAC 2 Reporting 7/10"
Campus               Students who assume a
Activities           leader role in a student
                     organization will be able to
                     demonstrate one or more
                     leader skills.
Campus               Students who attend a
Activities           National Student Exchange
                     information session will be
                     able to list the steps
                     necessary to be considered
                     for exchange.
Campus               Students who attend a
Activities           preparation workshop prior
                     to presenting at the Student
                     Leader Conference will be
                     able to create and present an
                     effective session.
Campus                                               Gather data to identify areas
Activities                                           of service needing more
                                                     marketing.




460a6188-94c0-434e-8a4c-66770e75249c.xlsx
http://success.nmsu.edu/assessment/resources/                        Print Date: 2/25/2012                                                     Pg. 3 of 22
                                                        Division of Student Success
                                                    OA Worksheet (Mini-Retreat 3-5-2010)
Dean of Students Plan of Action: Learning            OAC II entry                  Updated entry -Enter your own (LTV?, DSS?); Say
                 Outcome                                                           "delete this item"; rewrite this item (LTV?, DSS?);
                                                                                   Say "keep as is" - Also say "will (or will not) include
                                                                                   in OAC 2 Reporting 7/10"
Career Services      Cooperative Education
                     participants will be able to
                     describe how their
                     experiential learning work
                     assignment relates to their
                     career goals.
Career Services      Employers and NMSU
                     faculty will enhance their
                     awareness of services
                     provided to them by the
                     Career Services Office.
Career Services      Students who participate in a
                     CS orientation will
                     communicate at least 3
                     services the CS Office
                     provides, and access those
                     services.
Career Services      To enhance transfer from
                     New Mexico’s 2-year
                     institutions to NMSU, career
                     services personnel from
                     those schools will identify
                     services provided to students
                     by the CS Office.



460a6188-94c0-434e-8a4c-66770e75249c.xlsx
http://success.nmsu.edu/assessment/resources/                       Print Date: 2/25/2012                                                    Pg. 4 of 22
                                                    Division of Student Success
                                                OA Worksheet (Mini-Retreat 3-5-2010)
Dean of Students Plan of Action: Learning        OAC II entry                      Updated entry -Enter your own (LTV?, DSS?); Say
                 Outcome                                                           "delete this item"; rewrite this item (LTV?, DSS?);
                                                                                   Say "keep as is" - Also say "will (or will not) include
                                                                                   in OAC 2 Reporting 7/10"
 Career Services                                 The assessment would be the
                                                 number of students who are
                                                 registered at the 4 NMSU
                                                 branch locations in the
                                                 AggieTRAK database. This
                                                 tool will provide better
                                                 linkage for students to utilize
                                                 in career development
                                                 resources and offer them a
                                                 continual use of those
                                                 resources as an alumnus of
                                                 the branch location or
                                                 relocation to NMSU-Las
                                                 Cruces in pursuit of a
                                                 Bachelor’s degree.




460a6188-94c0-434e-8a4c-66770e75249c.xlsx
http://success.nmsu.edu/assessment/resources/                    Print Date: 2/25/2012                                                       Pg. 5 of 22
                                                    Division of Student Success
                                                OA Worksheet (Mini-Retreat 3-5-2010)
Dean of Students Plan of Action: Learning           OAC II entry                    Updated entry -Enter your own (LTV?, DSS?); Say
                 Outcome                                                            "delete this item"; rewrite this item (LTV?, DSS?);
                                                                                    Say "keep as is" - Also say "will (or will not) include
                                                                                    in OAC 2 Reporting 7/10"
Counseling and       NMSU Counseling Center
Student              Staff will be able to state
Development          reasons students do not seek
                     counseling.
Counseling and                                      We were working with two
Student                                             primary goals [Retention:
Development                                         Improve student learning,
                                                    engagement, and satisfaction
                                                    (LTV 1–5) and Assessment:
                                                    Assess the effectiveness of
                                                    our efforts by establishing
                                                    measurable outcomes for
                                                    interactions with all
                                                    audiences and use the results
                                                                       ‐
                                                    to continuously improve our
                                                    practices (LTV 1 5)]. We
                                                    were hoping to ascertain
                                                    how effective the
                                                    Counseling Center has been
                                                    in helping students reduce
                                                    stress in their lives and
                                                    understand if and how our
                                                    services assist students with
                                                    any academic concerns they
                                                    may be encountering.



460a6188-94c0-434e-8a4c-66770e75249c.xlsx
http://success.nmsu.edu/assessment/resources/                       Print Date: 2/25/2012                                                     Pg. 6 of 22
                                                      Division of Student Success
                                                  OA Worksheet (Mini-Retreat 3-5-2010)
Dean of Students Plan of Action: Learning             OAC II entry                      Updated entry -Enter your own (LTV?, DSS?); Say
                 Outcome                                                                "delete this item"; rewrite this item (LTV?, DSS?);
                                                                                        Say "keep as is" - Also say "will (or will not) include
                                                                                        in OAC 2 Reporting 7/10"
Student Health       SHC Staff will be able to
Center               identify student clients who
                     are at risk for alcohol abuse.
Student Health       SHC Staff will be able to
Center               provide alcohol information
                     and referral information to
                     students identified as at risk
                     for alcohol abuse.
Student Health                                        90% of all students attending
Center                                                the sexual health education
                                                      programs will correctly
                                                      answer a post-test
                                                      assessment and quiz.
Student Health                                        To obtain feedback from
Center                                                patient’s utilizing the UHC
                                                      and their level of satisfaction
                                                      with the services, personnel
                                                      and facilities. The
                                                      assessment standard for
                                                      patient satisfaction will be at
                                                      least 4.0 on a Likert scale of
                                                      1 to 5.




460a6188-94c0-434e-8a4c-66770e75249c.xlsx
http://success.nmsu.edu/assessment/resources/                          Print Date: 2/25/2012                                                      Pg. 7 of 22
                                                     Division of Student Success
                                                 OA Worksheet (Mini-Retreat 3-5-2010)
Enrollment           Plan of Action: Learning        OAC II entry                  Updated entry -Enter your own (LTV?, DSS?); Say
Management           Outcome                                                       "delete this item"; rewrite this item (LTV?, DSS?);
                                                                                   Say "keep as is" - Also say "will (or will not) include
                                                                                   in OAC 2 Reporting 7/10"
Enrollment        Outcome: After meeting
Services Outreach with Enrollment Services
                  staff, prospective students
                  and families will be able to
                  identify programs and
                  services available to them at
                  NMSU.
Registrar            As a result of more effective   Number of 'N' grades each
                     web communication,              semester will be recorded
                     Instructors will reduce the     and compared to previous
                     number of ‘N’ grades            semesters. The goal is to
                     reported in undergraduate       have a reduction of 'N'
                     courses.                        grades each semester
                                                     compared to previous
                                                     semesters.
Student              Students using our transfer
Marketing and        guides will be able to
Transitions          identify which of their
                     courses fulfill NMSU degree
                     requirements.




460a6188-94c0-434e-8a4c-66770e75249c.xlsx
http://success.nmsu.edu/assessment/resources/                       Print Date: 2/25/2012                                                    Pg. 8 of 22
                                                    Division of Student Success
                                                OA Worksheet (Mini-Retreat 3-5-2010)
Enrollment           Plan of Action: Learning     OAC II entry                       Updated entry -Enter your own (LTV?, DSS?); Say
Management           Outcome                                                         "delete this item"; rewrite this item (LTV?, DSS?);
                                                                                     Say "keep as is" - Also say "will (or will not) include
                                                                                     in OAC 2 Reporting 7/10"
Financial Aid and After attending an NMSU
Admissions        campus visit, prospective
                  students and families will be
                  able to identify more than
                  one benefit of NMSU
                  enrollment.
Financial Aid and                                 Compare enrollments from
Admissions                                        the target states for the target
                                                  year versus a trend of
                                                  enrollment from those states
                                                  for the past three years. An
                                                  increase in enrollment of
                                                  new freshmen from target
                                                  areas should occur.
Financial Aid and                                 Determine satisfaction of
Admissions                                        services offered to
                                                  international students by
                                                  International Student
                                                  Services (ISS).




460a6188-94c0-434e-8a4c-66770e75249c.xlsx
http://success.nmsu.edu/assessment/resources/                      Print Date: 2/25/2012                                                       Pg. 9 of 22
                                                    Division of Student Success
                                                OA Worksheet (Mini-Retreat 3-5-2010)
Enrollment           Plan of Action: Learning      OAC II entry                   Updated entry -Enter your own (LTV?, DSS?); Say
Management           Outcome                                                      "delete this item"; rewrite this item (LTV?, DSS?);
                                                                                  Say "keep as is" - Also say "will (or will not) include
                                                                                  in OAC 2 Reporting 7/10"
Financial Aid and After participating in
Admissions        internal training, Admissions
                  and Financial Aid staff will
                  be able to identify resources
                  and information, increase
                  their understanding of the
                  respective staff roles, and be
                  able to present information
                  on both Admissions and
                  Financial Aid at High
                  School presentations


Financial Aid and After participating in the
Admissions        Federal Student Loan
                  Entrance Counseling, new
                  borrowers will be able to
                  identify Federal student loan
                  rights and responsibilities.
Financial Aid and                                  The goal is to increase the
Admissions                                         efficiency of financial aid
                                                   packaging for new and
                                                   continuing students.




460a6188-94c0-434e-8a4c-66770e75249c.xlsx
http://success.nmsu.edu/assessment/resources/                      Print Date: 2/25/2012                                                    Pg. 10 of 22
                                                     Division of Student Success
                                                 OA Worksheet (Mini-Retreat 3-5-2010)
Office of Student Plan of Action: Learning            OAC II entry                      Updated entry -Enter your own (LTV?, DSS?); Say
Success           Outcome                                                               "delete this item"; rewrite this item (LTV?, DSS?);
                                                                                        Say "keep as is" - Also say "will (or will not) include
                                                                                        in OAC 2 Reporting 7/10"
Learning             Outcome: Instructors and
Communities          staff will be able to identify
                     and explain resources
                     supportive of students’
                     opportunities and challenges
                     affecting academic, personal,
                     and professional
Learning             Outcome: Students will be
Communities          able to identify opportunities
                     and challenges affecting
                     their academic, personal, and
                     professional success and
                     appropriate resources for
                     assistance and support.
Learning             Outcome: Instructors and
Communities          staff will be able to
                     recognize and make referrals
                     based upon behaviors of
                     students.




460a6188-94c0-434e-8a4c-66770e75249c.xlsx
http://success.nmsu.edu/assessment/resources/                        Print Date: 2/25/2012                                                        Pg. 11 of 22
                                                        Division of Student Success
                                                    OA Worksheet (Mini-Retreat 3-5-2010)
Office of Student Plan of Action: Learning           OAC II entry                       Updated entry -Enter your own (LTV?, DSS?); Say
Success           Outcome                                                               "delete this item"; rewrite this item (LTV?, DSS?);
                                                                                        Say "keep as is" - Also say "will (or will not) include
                                                                                        in OAC 2 Reporting 7/10"
Upward Bound         Outcome: Students               Students participating in the
                     participating in the Upward     Upward Bound Regional
                     Bound Regional College          College Trip will be able to
                     Trip will be able to compare    compare and contrast the
                     and contrast the differences    differences between public and
                     between public and private      private universities.
                     universities.
Upward Bound         Outcome: Upon successful        Upon successful completion of
                     completion of the Financial     the Financial Aid Workshop,
                     Aid Workshop, Upward            Upward Bound participants
                     Bound senior participants       classified as graduating seniors
                     will be able to successfully    will be able to successfully
                     navigate through the            navigate through the
                     fafsa.ed.gov website and        fafsa.ed.gov website and submit
                     submit their FAFSA              their FAFSA application
                     application online.             online.
Upward Bound                                         ETS, SSS, and UB staff will
                                                     complete data collection and
                                                     analysis for internal and
                                                     external reporting purposes.




460a6188-94c0-434e-8a4c-66770e75249c.xlsx
http://success.nmsu.edu/assessment/resources/                       Print Date: 2/25/2012                                                         Pg. 12 of 22
                                                    Division of Student Success
                                                OA Worksheet (Mini-Retreat 3-5-2010)
Office of Student Plan of Action: Learning          OAC II entry                       Updated entry -Enter your own (LTV?, DSS?); Say
Success           Outcome                                                              "delete this item"; rewrite this item (LTV?, DSS?);
                                                                                       Say "keep as is" - Also say "will (or will not) include
                                                                                       in OAC 2 Reporting 7/10"
Student Support      Outcome: SSS tutors will
Services             write progress reports that
                     meet the expectations of the
                     program.
Student Support                                     70% of SSS Peer Tutors will
Services                                            write progress reports, which
                                                    meet the expectations of the
                                                    program.
Student Support                                     70% of SSS participants will
Services                                            have received information
                                                    pertaining to campus activities
                                                    in a timely manner.
Student Support                                     ETS, SSS, and UB staff will
Services                                            complete data collection and
                                                    analysis for internal and
                                                    external reporting purposes.




460a6188-94c0-434e-8a4c-66770e75249c.xlsx
http://success.nmsu.edu/assessment/resources/                       Print Date: 2/25/2012                                                        Pg. 13 of 22
                                                    Division of Student Success
                                                OA Worksheet (Mini-Retreat 3-5-2010)
Office of Student Plan of Action: Learning       OAC II entry                      Updated entry -Enter your own (LTV?, DSS?); Say
Success           Outcome                                                          "delete this item"; rewrite this item (LTV?, DSS?);
                                                                                   Say "keep as is" - Also say "will (or will not) include
                                                                                   in OAC 2 Reporting 7/10"
TRiO Educational Outcome: Participants will      Participants will be able to
Talent Search    be able to create an            create an academic plan for
                 academic plan for Middle        middle school and high school
                 School and High School that     that includes the required
                 includes the required number    number of math, science,
                 of math, science, social        English and foreign language
                 science, English and foreign    courses for successful
                 language courses for            admittance into college.
                 successful admittance into
                 college.

TRiO Educational Outcome: Participants will
Talent Search    be able to identify volunteer
                 opportunities in their
                 communities and relate
                 volunteering to their
                 educational goals.
TRiO Educational                                 ETS, SSS, and UB staff will
Talent Search                                    complete data collection and
                                                 analysis for internal and
                                                 external reporting purposes.




460a6188-94c0-434e-8a4c-66770e75249c.xlsx
http://success.nmsu.edu/assessment/resources/                   Print Date: 2/25/2012                                                        Pg. 14 of 22
                                                      Division of Student Success
                                                  OA Worksheet (Mini-Retreat 3-5-2010)
Office of Student Plan of Action: Learning            OAC II entry                      Updated entry -Enter your own (LTV?, DSS?); Say
Success           Outcome                                                               "delete this item"; rewrite this item (LTV?, DSS?);
                                                                                        Say "keep as is" - Also say "will (or will not) include
                                                                                        in OAC 2 Reporting 7/10"
TRiO Educational                                      Parents and ETS participants
Talent Search                                         attending the ETS FAFSA
                                                      Workshop Series will
                                                      demonstrate an increased
                                                      understanding of the FAFSA
                                                      process and successfully submit
                                                      the FAFSA online.
TRiO                 Outcome: All TRiO grant
                     staff will be able to
                     implement the processes
                     related to data collection and
                     analysis for internal and
                     external reporting purposes.




460a6188-94c0-434e-8a4c-66770e75249c.xlsx
http://success.nmsu.edu/assessment/resources/                        Print Date: 2/25/2012                                                        Pg. 15 of 22
                                                    Division of Student Success
                                                OA Worksheet (Mini-Retreat 3-5-2010)
Office of Student Plan of Action: Learning       OAC II entry                      Updated entry -Enter your own (LTV?, DSS?); Say
Success           Outcome                                                          "delete this item"; rewrite this item (LTV?, DSS?);
                                                                                   Say "keep as is" - Also say "will (or will not) include
                                                                                   in OAC 2 Reporting 7/10"
Campus Tutoring Outcome: As a result of
Service         participating in Campus
                Tutoring Service, tutees will
                meet self-reported grade
                goal.
Campus Tutoring Outcome: As a result of
Service         participating in Campus
                Tutoring Service, tutees will
                acquire a learning or study
                strategy.
Campus Tutoring Outcome: As a result of
Service         participating in Campus
                Tutoring Service, 90% of
                tutees will be able to able to
                identify two campus
                resources.




460a6188-94c0-434e-8a4c-66770e75249c.xlsx
http://success.nmsu.edu/assessment/resources/                   Print Date: 2/25/2012                                                        Pg. 16 of 22
                                                    Division of Student Success
                                                OA Worksheet (Mini-Retreat 3-5-2010)
Office of Student Plan of Action: Learning         OAC II entry                        Updated entry -Enter your own (LTV?, DSS?); Say
Success           Outcome                                                              "delete this item"; rewrite this item (LTV?, DSS?);
                                                                                       Say "keep as is" - Also say "will (or will not) include
                                                                                       in OAC 2 Reporting 7/10"
Center for           Outcome: Students in UNIV
Academic             Credit Courses will develop
Success              competency specific to
                     course objectives through
                     mandatory attendance and
                     participation in class
                     activities. UNIV 112
                     [Academic & Personal
                     Effectiveness] Learning
                     Objective # 1

Center for                                         As a result of receiving tutoring
Academic                                           services, tutees will meet self-
Success                                            reported grade goal.
Center for                                         As a result of participation,
Academic                                           75% of tutees will acquire one
Success                                            learning or study strategy.
Center for                                         As a result of participation,
Academic                                           students will be provided with
Success                                            one-on-one intervention and
                                                   connection to campus
                                                   resources.




460a6188-94c0-434e-8a4c-66770e75249c.xlsx
http://success.nmsu.edu/assessment/resources/                      Print Date: 2/25/2012                                                         Pg. 17 of 22
                                                        Division of Student Success
                                                    OA Worksheet (Mini-Retreat 3-5-2010)
Office of Student Plan of Action: Learning           OAC II entry                      Updated entry -Enter your own (LTV?, DSS?); Say
Success           Outcome                                                              "delete this item"; rewrite this item (LTV?, DSS?);
                                                                                       Say "keep as is" - Also say "will (or will not) include
                                                                                       in OAC 2 Reporting 7/10"
Center for           Outcome: Build academic
Academic             self-awareness and assist in
Success              developing proficiency in
                     applying current learning
                     and study strategies for
                     success in the university
                     environment.
Center for                                           Students who attend a SSC-
Academic                                             Hardman learning skills
Success                                              workshop will acquire
                                                     information that meets their
                                                     expectations.




460a6188-94c0-434e-8a4c-66770e75249c.xlsx
http://success.nmsu.edu/assessment/resources/                       Print Date: 2/25/2012                                                        Pg. 18 of 22
                                                    Division of Student Success
                                                OA Worksheet (Mini-Retreat 3-5-2010)
Office of Student Plan of Action: Learning       OAC II entry                      Updated entry -Enter your own (LTV?, DSS?); Say
Success           Outcome                                                          "delete this item"; rewrite this item (LTV?, DSS?);
                                                                                   Say "keep as is" - Also say "will (or will not) include
                                                                                   in OAC 2 Reporting 7/10"
Center for                                       Students who receive cross
Academic                                         campus academic advising
Success                                          services will demonstrate
                                                 knowledge of essential
                                                 resources to accomplish
                                                 academic goals. Skills: #1:
                                                 Student knows at least one
                                                 academic advisor he/she can
                                                 contact for advising as needed
                                                 and required #2: Student is
                                                 confident he/she knows how to
                                                 access campus resources as
                                                 needed #3: Student knows how
                                                 to run degree audit using
                                                 Banner Self Service #4: Student
                                                 uses the NMSU Catalog to
                                                 access pertinent information
                                                 (online or paper) #5: Student
                                                 has plan for dealing with
                                                 academic problems/issues as
                                                 they arise

Student Success                                  Assess student needs for mid-
Center-Hardman                                   semester courses.




460a6188-94c0-434e-8a4c-66770e75249c.xlsx
http://success.nmsu.edu/assessment/resources/                   Print Date: 2/25/2012                                                        Pg. 19 of 22
                                                       Division of Student Success
                                                   OA Worksheet (Mini-Retreat 3-5-2010)
Office of Student Plan of Action: Learning             OAC II entry                      Updated entry -Enter your own (LTV?, DSS?); Say
Success           Outcome                                                                "delete this item"; rewrite this item (LTV?, DSS?);
                                                                                         Say "keep as is" - Also say "will (or will not) include
                                                                                         in OAC 2 Reporting 7/10"
Freshman Year        Outcome: Students will
Experience           initiate a mentor relationship
Program              with a faculty member on
                     campus.
FYE Learning         Outcome: Students will
Objective #4         describe and apply
                     collaborative learning
                     principles.
FYE Learning         Outcome: Students will
Objective #7         apply major/career
                     exploration resources and
                     skills in relation to selecting
                     a major and career planning.




460a6188-94c0-434e-8a4c-66770e75249c.xlsx
http://success.nmsu.edu/assessment/resources/                         Print Date: 2/25/2012                                                        Pg. 20 of 22
                                                      Division of Student Success
                                                  OA Worksheet (Mini-Retreat 3-5-2010)
Planning and     Plan of Action: Learning             OAC II entry                  Updated entry -Enter your own (LTV?, DSS?); Say
Support Services Outcome                                                            "delete this item"; rewrite this item (LTV?, DSS?);
                                                                                    Say "keep as is" - Also say "will (or will not) include
                                                                                    in OAC 2 Reporting 7/10"
Budgets              Outcome: Faculty and staff
                     will be able to manage their
                     fiscal and personnel
                     resources and reconciliations
                     of budgets on centralized
                     processes and support
                     services.
Banner Student       Outcome: Faculty and staff
                     using Banner Student will be
                     able to use basic internet
                     native and self-service forms
                     related to their job
                     responsibilities.
Reporting            Outcome: Faculty and staff
                     report writers will be able to
                     use Cognos and SCT
                     Operational Data Store and
                     to articulate and interpret
                     reports and standard data
                     elements.
Students             Outcome: Faculty and staff
                     will be able to identify
                     characteristics of the NMSU
                     student population.



460a6188-94c0-434e-8a4c-66770e75249c.xlsx
http://success.nmsu.edu/assessment/resources/                        Print Date: 2/25/2012                                                    Pg. 21 of 22
                                                    Division of Student Success
                                                OA Worksheet (Mini-Retreat 3-5-2010)
Planning and     Plan of Action: Learning            OAC II entry                  Updated entry -Enter your own (LTV?, DSS?); Say
Support Services Outcome                                                           "delete this item"; rewrite this item (LTV?, DSS?);
                                                                                   Say "keep as is" - Also say "will (or will not) include
                                                                                   in OAC 2 Reporting 7/10"
Assessment           Outcome: Staff will be able
                     to define and use appropriate
                     measures for assessment.

Planning and     Outcome: Planning and
Support Services Support Services staff will
                 be able to explain and apply
                 the vision, mission, goals,
                 and learning outcomes of the
                 Division, unit, department,
                 and the programs and
                 services they directly work
                 with.




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http://success.nmsu.edu/assessment/resources/                       Print Date: 2/25/2012                                                    Pg. 22 of 22

				
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