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Technology has and will continue to offer new teaching and learning opportunities as well as
present many challenges. In a visual, information age, opportunities within technology are
limitless. With these opportunities, however, comes a pedagogical learning curve. The campus
community needs to be trained in meeting the demands of this new technological world. Be it
blogging or twittering; be it power points or media projectors; be it Face Book or an RCC web
page; be it fully online courses or blended (hybrid), knowledge must be disseminated and
training must be ongoing if RCC is going to be the best that it can be educationally and maintain
a competitive stance with other educational institutions.

The technology at Rockland Community College is on par or better than it is at most community
colleges. Most academic offices are equipped with laptops or desktops that are loaded with
Microsoft Vista and Office 2007 and classrooms have been or will be converted to “smart

SUNY Rockland, however, faces the issue of replacement, maintenance and upgrading of it
technology. A revised academic affairs technology plan needs to be put in place to help
departments with maintenance of current technology; to supply needed and upgraded software;
to replace outdated technology; to service computer labs and departmental technology; and to
collaboratively establish policy and procedure information for use by all academic departments.

The goals for Academic Affairs from a divisional level and/or a department level with regard to
technology have presented a common theme within this academic master plan. Some of the
actions to be taken are the specific responsibility of Academic Affairs and not necessarily that of
the IT Department. Other technology goals are to be addressed by IT, and yet others should be
addressed in collaboration by both IT and Academic Affairs. The clarity of responsibility is a
goal within itself and also needs to be addressed.
Academic Affairs Technology Goals:

      To continue to work with the IT Department in insuring academic classroom space to be
       a priority in technology upgrades

      To work with the IT Department in setting up an organizational structure in order to
       determine what technology needs/issues fall under teacher preparation and/or technical

      To continue to set up a technology training schedule through CETL in determining and
       offering classroom aids for instruction (ie. Smart boards, power point, interactive video,

      To better clarify budget lines within academic affairs in collaboration with IT and the
       Executive Vice President for Administration in determining such things as: toner
       cartridges; maintenance on PC’s; printer maintenance and repair; laptop/PC inventory,
       replacement, and/or issuance; academic technology needs in general

      To reinforce communication regarding the instructional need for technology each year
       and areas needing upgrading

      To consider a systemized plan to increase needed hardware in order to be able to better
       accommodate instructional software

      As part of planning, to re-think academic departments and divisions having a specific
       instructional technology line within the budget to help in determining technology need as
       well as cost to the college each academic year

      To encourage the design and implementation of a workable plan in dealing with the
       current “warranty” issues of our current technology

      To continue to strive in the conversion of each teaching station on campus to a smart

      To work with the IT Department and Student Development in providing proper
       supervision and maintenance for all computer labs on campus

      To pursue instructional technology grants with the Grants Office

      To hire a full-time person to work specifically with instructional technology who reports
       to the Director of Informational Technology
      To explore instituting more hourly technicians to aid academic department with
       instructional technology (ie. Computer studies labs; communications arts media dept.)

      Load computer labs on campus with instructional software so students and mentors are
       not limited to the Tutoring Center (this includes the Library)

      Provide a plan for updating current web pages and for establishing new web pages for
       Academic department

      Investigate the feasibility of providing 24/7 (“Help Desk”) support for students, faculty
       and staff

      Work with the Director of Distance Learning in creating a plan for faculty utilization of
       Angel; a procedure for DL technology emergency issues; and, a plan for upgrading
       technology for increasing online offerings

      Provide technology skills training in collaboration with CETL

      Designate computer labs across the campus that provide lab-based instruction modules
       and self-paced learning for all students and in particular the underprepared students

      Investigate faster speed for website browsing and responding in order to keep potential
       students and current campus community using online services

The departmental specific technology needs have been listed in the appendix. Most academic
departments are looking for: Website updates, computers (new, upgrades and/or maintenance),
smart classrooms, hardware that can run software, personnel knowledgeable in technology who
can help them problem solve, and technology training.

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