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					CORRECTIONAL LAUNDRY MANAGER (4047)                       grade 18


I.     NATURE OF WORK:

       A Correctional Laundry Manager is the managerial level of work in the custody,
training and supervision of adult inmates engaged in institutional laundry operations at a
correctional institution. Employees in this classification manage the work of adult
inmates and Correctional Laundry Officers through supervision of Correctional Laundry
Supervisors.

       Employees receive managerial supervision from an Assistant Warden, Warden or
other administrative official. Employees are assigned to day or evening shifts.
Employees are subject to call-in during emergencies and staffing shortages. Work is
performed in a correctional institution laundry, and employees are continually exposed to
inmates who may be abusive and hostile and have access to potentially dangerous tools,
chemicals and equipment. The work may involve moving objects weighing twenty-five
pounds or more.

        Correctional Laundry Manager is differentiated from Correctional Laundry
Supervisor in that the Correctional Laundry Manager is responsible for a major laundry
operation with an authorized staff of inmates and Correctional Laundry Officers so large
as to require subordinate Correctional Laundry Supervisors to effectively manage the
overall work of the staff. Correctional Laundry Supervisor has full supervisory
responsibility for subordinate Correctional Laundry Officers.


II.    EXAMPLES OF WORK: (Examples are illustrative only)

       Manages the work of adult inmates and Correctional Laundry Officers through the
supervision of Correctional Laundry Supervisors;
       Briefs subordinate supervisory staff on changes in regulations, institutional
directives and inmate activities;
       Counsels Correctional Laundry Officers and Supervisors on violations of rules and
regulations and, when necessary, initiates disciplinary action;
       Manages customer billing and record keeping functions;
       Prepares budget estimates and projections for future growth;
       Supervises the training of laundry employees and inmates;
       Ensures that inmates, officers and supervisors receive proper on-the-job training
and identifies performance problems;
       Maintains the inmate payroll;
       Makes changes and improvements to laundry operations and technical procedures;
       Prepares and revises established laundry schedules;
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       Investigates customer and inmate complaints;
       Oversees the maintenance and repair of laundry equipment;
       Prepares incident investigations and officer performance reports;
       Makes regular inspections of the laundry area to ensure that laundry standards and
guidelines are being followed;
       Maintains control and discipline of the laundry staff by enforcing safety, custody
and security regulations;
       May be required to subdue and restrain inmates during fights, riots or escape
attempts;
       Reviews incident reports prepared by officers and supervisors;
       Performs other related duties.


III.   REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

        Knowledge of commercial, industrial or institutional laundry operations,
production methods, techniques and equipment including heavy-duty washing machines,
extractors, dryers, flat ironers, folders and pressing units;
        Knowledge of the use of various laundry chemicals;
        Knowledge of basic mathematics;
        Ability to organize, coordinate and supervise the work of employees and inmate
workers;
        Ability to instruct new employees and inmate workers;
        Ability to analyze and improve operational procedures;
        Ability to analyze replacement, repair and service records for trends in
maintenance costs of laundry equipment;
        Ability to work in an institutional setting where personal physical attack by
convicted felons is a constant possibility and where the use of physical force to restrain
inmates is a required part of the job;
        Ability to prepare concise and accurate reports;
        Ability to communicate effectively with inmates, correctional officers and other
institutional staff.


IV.    MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

       Education:    High School diploma or G.E.D. certificate acceptable to the
                     Maryland State Board of Education as described in the Correctional
                     Training Commission regulation.
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      Experience: Five years of experience involving the custody, security and
                  supervision of adult inmate workers in a laundry operation at a
                  correctional institution.

      Notes:   1. The above educational requirement is set by the Correctional
                  Training Commission in accordance with Correctional Services
                  Article, Section 8-209.

                2. Experience in a coin operated laundry or dry cleaners is not
                   qualifying.

                3. Applicants may substitute five years of experience as a Maryland
                   State Correctional Officer for the required experience provided they
                   have seven years of experience in a large-scale industrial,
                   commercial or institutional laundry operation.

                4. Applicants may substitute eight years of experience in a large-scale
                   industrial, commercial or institutional laundry operation for the
                   required experience.


V.    LICENSES, REGISTRATIONS AND CERTIFICATES:

      Employees in this classification may be assigned duties which require the
      operation of a motor vehicle. Employees assigned such duties will be required to
      possess a motor vehicle operator’s license valid in the State of Maryland.


VI.   SPECIAL REQUIREMENTS OF THE CLASSIFICATION:

      1. Selection standards for correctional officer certification are established by the
         Correctional Training Commission in accordance with Correctional Services
         Article, Section 8-209 of the Annotated Code. These selection criteria are
         listed in detail in the Code of Maryland Regulations Title 12, Subtitle 10,
         Chapter 01 and include the following:
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                     U.S. Citizenship or Resident Alien status
                     Must be at least 21 years of age
                     A completed background investigation
                     Oral interview
                     Physical examination.

      2. Employees are subject to call-in 24 hours a day and, therefore, must provide
         the employing agency with a telephone number where they can be reached.

      3. Employees in this classification are subject to substance abuse testing in
         accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal
         Use of Drugs.


DATE REVISED: September 11, 2009


Class specifications are broad descriptions covering groups of positions used by various
State departments and agencies. Position descriptions maintained by the using
department or agency specifically address the essential job functions of each position.




APPROVED: _____________________________________
          Director, Division of Classification and Salary

				
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posted:2/25/2012
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