THE RESIDENCE HALLS HANDBOOK
SAFE civil Community Living Principles
be aware... be courteous...
immediate safety disagree without A healthy academic community is made up of individuals who are actively learning
is first concern... disrespect...
hold ourselves address differences
how to be citizens, scholars and leaders. Each and every member has a part in the
and others in a civil fashion...
success of our community.
n t o f re s id e
In choosing to live in the residence halls you have accepted an opportunity and an
d ep a
obligation: the opportunity to enjoy and benefit from a healthy academic community,
and the obligation to conduct yourself in ways that help other citizens to do the
be invested be flexible...
We who live at Maryland do so with a set of living principles constantly in mind.
we’re all in
contribute... this together... These principles guide each citizen’s conduct and actions to promote the best of
socialize, if you have
learn and a right, you what the community has to offer. They also teach us what we can contribute to our
celebrate... have the responsi-
bility... future communities.
Be Safe Be Civil Be Cooperative Be Involved
Each of us must have the sense Each of us must feel that he or Living together as closely as we By choosing to be safe, civil and
that we are safe from danger and she has a rightful and recognized do requires communication and cooperative, we allow our com-
harm. At no time should we have place in this community. This compromise on the conflicts that munity to exist and function.
to fear for our welfare or the sense of belonging is reinforced will likely occur. Our different When we get involved in our
security of our possessions or liv- when we act toward one another schedules, the varying ways in community, we invest in it; we
ing space. The immediate physi- in a civil fashion which affirms which we like to rest, study or help it grow, flourish and reach
cal safety of each and every citi- the dignity and respect that is socialize, and the need to share its potentials, and each of us gets
zen must be the first concern for due each citizen, regardless of his bathrooms, lounges and lobbies a great return.
all of us. or her race, ethnicity, gender, sex- means that no one of us can have
ual orientation, religion, disabili- everything exactly the way he or Our involvement brings about
This sense of safety depends ty or nationality. she sees fit. activities and improvements. We
largely on the commitment of socialize, learn, and celebrate
each citizen and his/her under- The importance of civility in a These are the demands of group together. We provide service to
standing of the utmost impor- healthy community does not living, and we are all responsible help ourselves and others. We use
tance of safety to community. demand that we agree with, and accountable to one another and develop our abilities as lead-
The loss of the feeling of being endorse, or support the values, for the flexibility and coopera- ers, planners and collaborators.
safe interferes with everything beliefs or lifestyles of every other tion that will make this work.
else; rest, study, recreation, and citizen. However, our disagree- Our individual rights are directly When we involve ourselves in
relationships. ments, objections or differences tied to our responsibilities to the these ways, not only do we have
can be addressed in a civil fash- community, which include fun and enjoy the fellowship, we
Any act that creates a threat to ion. The health of the communi- reaching agreements on mutual learn things about ourselves that
the safety of others or to one’s ty demands nothing less than expectations, listening carefully we wouldn’t learn any other way.
self, or the failure to act to stop a this, and the basic level of toler- Finally, by investing ourselves,
to other individuals when con-
threat to safety, poses the most ance that is required of each of we educate our newest members
flicts arise, and coming together
immediate and serious conceiv- us. about our community, and they
as a group to solve community
able injury to our community. problems when necessary. learn to perpetuate its best traits.
If we treat others with abuse,
We must be mindful of this
harassment and intolerance, we
before anything else, and we
can injure their dignity and sense
must hold ourselves and our fel-
of their rightful place in this if you have a right,
low citizens accountable to the
community, while also hurting
most stringent standards for
our ability to focus on those
behavior that affects our safety
things we have in common. Our you have the responsibility...
commonalities are extremely
important to our community
and our civil behavior toward
one another in all our interac-
tions insures our ability to return
to our common interests.
Table of Contents
University Neighborhoods . . . . . . . . . . . . . . .2
Your Hall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Safety and Security . . . . . . . . . . . . . . . . . . . . .6
Rights and Responsibilities . . . . . . . . . . . . . .10
Unit Agreements . . . . . . . . . . . . . . . . . . . . . .23
Academic Success . . . . . . . . . . . . . . . . . . . . .25
Room Changes . . . . . . . . . . . . . . . . . . . . . . . .26
Computer Use in Your Room . . . . . . . . . . . .32
Quick Reference . . . . . . . . . . . . . . . . . . . . . . .34
Housing Commitments . . . . . . . . . . . . . . . . .36
Telephone List . . . . . . . . . . . . . . . . . . . . . . . .37
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
North Campus • College Park Scholars faculty offices and classrooms in all
five halls of this community;
The North Campus neighborhood consists of three high rise • 24-hour service desks in Cumberland and Centreville halls;
communities. The twelve buildings provide traditional style • air conditioned housing in Cumberland Hall;
and semi-suite housing for more than 5,500 students. • the Community office located in Cumberland Hall;
Recreational and fitness facilities are in the adjacent Eppley • a convenience store serving North Campus;
Recreation Center and North Gym. • colloquia rooms and other multi-purpose facilities in
Denton Community includes... Cambridge Community Center; and
• coeducational Denton, Easton, Elkton and Oakland Halls; • quiet study locations in each hall.
• the Community office located in Easton Hall;
• a 24-hour service desk in every hall;
• located across from the Clarice Smith Center for The South Campus neighborhood consists of four residential
Performing Arts; communities: North Hill, South Hill, Leonardtown, and South
• Math Success Program in the Oakland Hall Academic Campus Commons. The 42 buildings provide traditional-style
Enrichment Center; and suite/apartment-style housing for more than 5,500
• FLEXUS and VIRTUS Living Learning Programs; students. The South Campus Office is located in 0200 Calvert
• Syn*Quest Collaborative Program; and Hall.
• quiet study locations in each hall
• 251 North Dining Facility, 24 Hour Shop and Cafe;
The North Hill Community offers about 1,200 students a
• Basement recreation rooms in each of the four halls;
variety of housing options. These nine residence halls are
• North Campus Office and Academic Enrichment Center
centrally located conveniently close to McKeldin Library, the
in Oakland Hall
Stamp Student Union and many classroom buildings.
The 24-hour North Hill Service Desk is located in Queen
Ellicott Community includes...
Anne’s Hall. Closest recreational and fitness facilities are in
• coeducational Ellicott, Hagerstown and LaPlata Halls;
Ritchie Coliseum, Cole Student Activities Building and
• the Community office in LaPlata Hall;
Reckord Armory. A 24-hour Workstations at Maryland
• a 24-hour service desk in each hall;
(WAM) lab is located in Worcester Hall.
• Honors Programs in all halls;
• Gemstone in Ellicott Hall; Carroll, Caroline, Wicomico, and Worcester Halls include...
• the offices of the Gemstone and Women in Engineering • location conveniently close to Van Munching Hall and the
program staffs in Ellicott Hall; Architecture Building;
• Gemstone Program Team rooms in Ellicott Hall; • coeducational, traditional, low rise housing;
• air conditioned housing in LaPlata Hall; • all top-floor rooms of Carroll, Caroline, and Wicomico
• The Diner, which is located in the center of the Halls are singles;
community; • housing for Honors Humanities students in Wicomico
• basement recreation room in LaPlata Hall; and Hall; and
• quiet study locations in each of the three halls • Honors Humanities Office in Wicomico Hall
Cambridge Community includes... Anne Arundel and Queen Anne’s Halls include...
• Cambridge, Chestertown, Cumberland, Bel Air and • Housing for Digital Cultures and Creativity in Queen
Centreville Halls; Anne's Hall and the Honors College in Anne Arundel
• College Park Scholars housing; Hall.;
• 24-hour service desk in Queen Anne’s Hall serving all Leonardtown includes...
North Hill residents; • a 24-hour service desk in the Leonardtown Community
• location overlooking McKeldin Mall; Center;
• air conditioning in both halls; • multi-purpose room, study lounge, laundry, and
• Digital Cultures and Creativity Office in Queen Anne's convenience store located in the Leonardtown Community
Hall; and Center; and
• carpeted, furnished and air conditioned apartments.
• University Honors College Office, gallery, classrooms,
South Campus Commons
faculty offices, and computer lab located in Anne Arundel
South Campus Commons is a community of seven apartment
Dorchester, St. Mary’s and Somerset Halls include... buildings with rooms for 2,195 students.
• air conditioning in all three buildings;
• Jiménez-Porter Writers’ House and Global Communities South Campus Commons includes…
programs located in Dorchester Hall; • Predominantly two and four bedroom apartments, fully
• a multi-purpose room and computer lab in Dorchester Hall; furnished and air-conditioned with a washer and dryer in
• Language House in St. Mary’s Hall; each unit;
• a language lab and Language House office in the St. Mary’s • 24-hour service desks in buildings #1, #3, and #6;
basement; • RAs and RDs on site and Community Offices in Building
• CIVICUS program in Somerset Hall; and #1;
• classroom, computer lab, and CIVICUS Program Offices • Smoke free throughout the complex, including apartments;
in the basement of Somerset Hall. • Building #1 is home to the Beyond the Classroom Living
• Building #2 is home to the Hinman CEOs Living
The South Hill Community provides a variety of housing Learning Program;
options for about 1,500 students in 14 small residence halls. • Open year round with residents signing an 11.5-month lease;
The halls house residents in apartments, suites, and traditional • University voice, data and cable for each student; and
style housing. Residents in kitchen-equipped apartments are • Seminar room, computer room, and Capstone
not required to be on a campus meal plan. Closest recreational Management and leasing offices.
and fitness facilities are in the Ritchie Coliseum and Reckord
Armory. South Campus Commons is a privately owned and operated
apartment facility built on University of Maryland property.
South Hill Community includes... The Department of Resident Life provides the residence life
• a 24-hour service desk in Annapolis Hall; program at South Campus Commons. Students who lease at
• multi-purpose room in Annapolis Hall; South Campus Commons must be pre-approved by Resident
• laundry center and mailboxes in Harford Hall (for Life. Students in South Campus Commons must adhere to the
South Hill residents); rules and regulations set forth in the Rights and Responsibilities
• carpeted, furnished and air conditioned suites and section of Community Living, the University Code of Student
apartments; and Conduct as well as the South Campus Commons Lease and Rules
• traditional style housing with limited visitation hours and Regulations documents.
(self-governed) in Cecil Hall (all women).
The Leonardtown Apartment Community, located on the east
side of Route 1 directly behind Fraternity Row, houses about
625 students. Each apartment houses 4-6 students in
combinations of single, double, and triple rooms. Residents in
kitchen-equipped apartments are not required to be on a
campus meal plan. Closest recreational and fitness facilities are
in the Ritchie Coliseum and Reckord Armory.
Roommates Quiet Hours
Remember, you do not just HAVE a roommate, YOU ARE a Designated quiet hours in all residence halls are from 10:00pm to
roommate. Having a roommate may be a new experience for many 8:00am, weekdays, and midnight to 10:00am, weekends. “Quiet
residents, and you will need to learn to negotiate and open the lines hours” refer to those periods when the residence halls must remain
of communication to have a successful relationship. especially quiet. Quiet hours are maintained to provide an atmos-
phere conducive to relaxation, study and sleep. During designated
Discuss these issues with your roommate(s): quiet hours it is expected that all residents will contain noise so it
• Privacy needs cannot be heard outside of their room with the door closed.
• Hours you sleep, hours you study
• Television, stereo, computer use We expect that each student will take responsibility for
• Sharing of personal property developing a community which fosters scholarship, citizenship and
• Guests in the room during the day and evening leadership. It is not possible to accommodate the needs of every res-
• Overnight guests ident regarding sleep and study time. However, through your unit
agreement process, quiet hours may be extended to meet the needs
of your unit.
Reasonable quiet is maintained 24 hours a day throughout the res-
idence halls. These are referred to as “courtesy hours.” When asked
If you have roommate issues that seem unresolvable there are medi-
by another resident to reduce noise/lower the volume of your
ators available to help you both work through your dispute. Your
music, or conversation, you will be expected to immediately do so
Resident Assistant, Resident Director and Community Director are
out of courtesy to your neighbors.
trained to help you work out your difficulties.
To begin the mediation process:
• Contact your RA and request assistance.
• Be willing to clearly state your issues. With the exception of Cecil Hall (all women, limited visitation
• The mediator will facilitate discussion. hours), residents may have guests of either sex visit in their rooms
• You will work to develop a mutually agreeable 24 hours a day, so long as their roommate(s) agrees. Other provi-
compromise. sions for visiting hours vary from building to building. Your RA
• An agreement is designed to address all resolved issues. will review any specific policies which exist within your building.
• If the agreement is violated administrative action may be You and your guests are expected to be respectful and considerate
taken. of your roommates’ study and rest.
Repairs Visitors and Guests
The Residential Facilities Service Center receives all requests from
students and staff for repairs in university-owned Visitors should notify you of their arrival by using the call box out-
housing. This is a 24-hour service. side of the entrance door. From the time that they enter the build-
To request a repair: ing, your visitors are your responsibility. Although these steps may
• Call (31) 4WORK seem inconvenient, they are important to ensure a safe and secure
• Give your name, campus address, telephone number and a environment.
description of the problem.
• Write down the work order number so you may check on the There are several guidelines used to address problems which may
progress of the repair. occur:
1. Residents are held responsible for the behavior of their guests.
South Campus Commons residents should request repairs via the 2. Residents must get the prior approval of their roommates in
online resident portal or by calling the Commons Building 1 order to have a guest stay overnight.
service desk (301-226-0001) and should not call 4-WORK. 3. Guests may stay in a resident’s room for no longer than three
consecutive nights, always with the roommate’s(s’) approval.
4. Any individual who does not have a valid Residence
4 Halls/Dining Services Agreement is not allowed to live or stay in
a University residence hall; any individual who does not have your student photo ID to claim packages at your Service Desk.
a valid, active lease is not allowed to live or stay in South
Campus Commons. Mail and packages shipped by U.S. Express Mail, Federal Express
(FedEX), United Parcel Service (UPS), and DHL are delivered to
Cohabitation is not condoned; infractions should be reported to a your attention at your Service Desk, and are not handled by
Staff in Residence Halls
staff member. Campus Mail Services. All such shipments are made at your own
risk, and all postage and shipping charges for such shipments by
private carriers must be pre-paid. You will be notified via email
that a shipment for you has arrived. After 10 days, packages that
Resident Assistants (RAs) are: have not been claimed at your Service Desk will be returned to
• Undergraduate students who live on student units sender.
• First point of contact for student concerns
• Trained in referrals to University resources, leading Certified mail, insured mail and postage-due letters are not deliv-
programs and activities for/by unit residents, mediating erable to your residence hall address. You will be mailed a notice
conflicts, confronting problems by Campus Mail Services that such items are being held for you at
Resident Directors (RDs) are: their facility, at the intersection of U.S. Route One and the North
• Full-time professional staff who live on campus Gate/Paint Branch Parkway. Hours for pick-up are weekdays 8am-
• Supervisors of RAs and SAs 4:30pm and Saturday 8am-12 noon. Registered mail and COD
• Responsible for approximately 500 students (collect on delivery) mail are held by the North College Park Post
Community Assistants (CAs) are: Office, along U.S. Route One near the Beltway. You will be
• Undergraduate students who staff the Service Desk(s) in your mailed a pick-up notice by this office upon their receipt of mail for
• Trained in providing information, managing keys, mail and
packages, and activating duty system in emergencies The University and Resident Life cannot and do not accept respon-
Customer Service Supervisors (CSSs) are: sibility for the damage, theft or loss of personal property, including
• Undergraduate students who manage day-to-day mail or shipments sent to you, and University and Resident Life
operations at the service desks employees are not liable for property damage, missing mail, report-
• Supervisors of CAs ed theft of mail, or other loss of personal property. Tampering
Community Directors (CDs) are: with or theft of U.S. mail is a federal offense, punishable by up to
• Full-time professional staff five years in prison and/or a fine of up to $250,000.
• Supervise RDs, select and evaluate all staff
• Have two or more years full-time residence halls You can help protect yourself from loss by:
management experience • Never having cash sent to you
Mail and Package Delivery
• Asking family, friends and others to send items of value
(e.g., checks, tickets) via certified mail
• Checking your University email and your mailbox daily
In order to receive letters, magazines, etc., mail should be addressed • Taking only your mail from your mailbox; let your
in the following manner and must include a return address: roommates get their own mail
• Always keeping your mailbox secured/locked
Your Full Name (no nicknames or parent names)
University of Maryland • Never leaving valuables in your mailbox
Spare Key & Spare Swipe
Name of Your Residence Hall & Room Number
College Park, Maryland 20742
At the start of each semester, because of limited storage space, no
mail or packages should arrive for you until after you have checked
in to your room. • A spare room key may only be checked out by the resident of
Your mail is delivered Monday through Saturday and outgoing • A spare building entry swipe may only be checked out by a
mail is picked up once daily Monday through Friday, except on resident of that building.
national and University holidays and during University recesses. • Spare keys or swipes may only be checked out for 1 hour. If
U.S. Postal Service mail and intra-campus mail is delivered from you have lost your key or ID, please inform your service desk.
the Campus Mail Facility and placed in a locked mailbox you share You may hold on to the spare key and/or swipe until your
with your roommate(s). This work is performed by either Campus locks have been changed or you have obtained a new ID.
Mail Services or Resident Life employees. • If you do not return your spare key by the due date/time or
you have lost your key, your locks will be changed. Spare
Packages and other mail that does not fit in your mailbox is logged swipes not returned by the due date/time will be deactivated.
by your Service Desk staff and held for your pickup. You will be • There is a fee for lock changes and deactivated spare swipe
notified by email each time a package is being held for you; please cards. These fees are charged directly to your student account.
claim packages on the same day you are notified. You must show Check with your service desk for current fees. 5
Safety & Security
Partners for a Safe and
• “crime alerts” published when crimes are reported (to
encourage crime prevention behaviors and foster a safer
Each individual resident of the campus residence halls has • crime prevention programs (personal security presetations, rape
PRIMARY RESPONSIBILITY for his or her own safety and secu- aggression defense, self-defense awareness, sexual assault awareness)
rity. • crime statistics published every year, in compliance with
The University and the Department of Resident Life take
certain reasonable steps that contribute to maintaining a safer
• entrance doors locked 24 hours
and more secure environment. Staff, equipment and
• access cards or keys are needed to open entrance doors, call
information resources are provided to encourage behaviors
the elevator, open doors leading to stairwells and
which prevent dangerous situations and to assist if an
first-floor rooms and open bedroom doors
emergency should occur. However, despite these reasonable
• telephones near many entrance doors for visitors to
and good faith efforts, it is impossible to predict individual
use, then wait to be accompanied into the building
actions or guarantee absolute control that will assure that no
• 24-hour Service Center [(31)4WORK] for reporting
unwanted acts or situations will ever occur. All the fire
problems with doors, keys, etc. (South Campus Commons
equipment in College Park cannot prevent a fire caused by a
residents should report problems to the Commons Service
resident’s carelessness with a prohibited appliance or candle.
Nor can all the police in College Park prevent a theft when a
• 24-hour housing desk staff for getting immediate help
resident has left the room door unlocked and a wallet on the
from a staff member
dresser while he or she is away from the room.
• repairs/replacements of doors, keys, locks, window screens,
Remember, when one resident is careless –for example, fails to
• nightly roves inside your building by the Resident
properly close and secure a building entrance door– all residents
Assistant(s) on duty
may be exposed to the consequences of this carelessness: an
• periodic safety walk-throughs to check interior lighting,
intruder slips in the door!
“What services does the
exit signs, fire doors, stairwells, etc.
• unit meetings, educational programs, flyers and written
notifications of serious incidents
Police • stop outside most residence halls every 15-20 minutes
• 24-hour full-service Police department, including a force of 5:30pm-3am on fixed routes that include libraries, student
70 uniformed officers and 125 Police Aides union, College Park’s shopping district and dozens of
• 911 emergency calls (police, fire, rescue, ambulance) campus destinations
• dusk to dawn patrols by Police officers in marked and • Shuttle-UM vans [(31)4NITE] provide curb-to-curb
unmarked cars, motorcycles and bicycles service for individual callers
• security escorts by uniformed Police officers (24 hours) and • bus drive-throughs of main roads and parking lots
by Police Aides 5:30pm-12 midnight every night 5:30pm-7am daily
• dozens of outdoor Emergency phones to call escorts or
• surveillance cameras that monitor selected on-campus
lamp posts, ramps, hand-rails, etc.
• make sure your lock secures both wheel and frame
• if your bicycle has quick-release wheels and seat, secure
front wheel with the back wheel and frame and carry the
• walk with friends or in a group or call for an escort
seat with you
• ride Shuttle-UM buses after dark, or after 3am call
• keep a thorough description of your bicycle on hand, in
(31)4NITE for curb-to-curb service by Shuttle-UM vans
case theft occurs
• walk in well-lit and well-traveled areas
• register your bicycle with University Police [(40) 53555]
• constantly be aware of your surroundings
to aid in recovery if theft occurs
• know the locations of the nearest Emergency phones
(Police dispatcher answers)
• be wary of persons you don’t know
• report suspicious persons or activity to Police
• stay away from relatively isolated areas
• plan what you will do if confronted by a potential assailant Keep your room door locked whenever you’re not there. Thefts
(run, scream, fight, try to gain his/her confidence while happen most often when property is left unattended or
waiting for safe escape opportunity) unsecured. Since the University and Resident Life cannot be
liable for personal accident, injury or illness sustained by you or
your visitors, nor for any theft, loss or damage to your
personal property, it’s smart for you to:
• lock up and hide your valuables
• remove valuables when you’re away during University breaks
• keep your room door locked, when you’re asleep or down
• engrave personal property with your driver’s license number
the hall in the shower or visiting floormates
• personalize property (paint, etc.) to help with identification
• carry your keys with you at all times
• keep your car locked and personal property in the car trunk
• make sure doors close and latch behind you
• make sure your property is covered by your own or your
• confront persons you don’t know; if you can’t confront,
family’s homeowner’s or apartment dweller’s insurance
• keep receipts/records of purchase price, date, etc., for valuables
• report suspicious persons or activity to Police and to your
service desk/any staff member
Furniture of any kind including couches, tables, chairs, etc., is
• avoid isolated areas inside residence halls
not allowed on the landing of apartments (except for lawn
• report damaged or malfunctioning doors, locks, etc. to
Residential Facilities [(31)4WORK]; South Campus
Commons residents should report problems to the
Commons Service Desk
• report “salespeople” or “solicitors” to your service desk; • cook only in designated kitchen spaces
they don’t belong on your floor • use only power strips that have either 14- or 12-gauge wire,
• don’t let your guests wander the building built-in surge protectors and circuit breakers, and which
• don’t prop doors open have the Underwriters Laboratory (UL) seal.
• don’t open doors for workers; University staff who have • do not bring or use extension cords
business in your building should have made arrangements • limit the number of appliances that are plugged in or in use
to gain access
at one time
• do not cook in your room
• do not have open heating elements in your room
• do not use or possess fireworks, lighted candles, flammable
fuels, space heaters or firearms
• do not store bicycles in your room without roommate’s(s’) okay • do not bring torchiere halogen lamps, halogen bulbs or
• do not store bicycles on landings or stairwells gooseneck lamps with plastic shades to your room
• secure your bicycle outdoors with a high quality bicycle lock • do not smoke or allow others to smoke in your room or
• use outdoor bicycle racks; don’t lock bicycle to railings, anywhere else inside the residence halls
Fire Safety Reminders
• do not cover over your room’s smoke detector
• never drape clothes or any paper, wood, cloth, or plastic
material over a lamp, smoke detector, sprinkler head or pipes
• only use grills for outdoor cooking which do not require If you hear your building’s fire alarm:
lighter fluid or propane gas in approved areas • Immediately exit the building
• when in use, hot or cooling grills must be at least 15 feet • Always assume an emergency, never assume a
away from any building, may not be used on garden false alarm
apartment balconies in Leonardtown and must not be left • Use stairs, not elevators
unattended until completely extinguished.
• Do not open door if knob is warm to the touch;
stay in room and call 911
• Crawl on floor (where air is fresher) if you
You must leave the building immediately when a fire alarm is
sounding. If safe to do so, close your window, room/suite/ If you smell smoke or see smoke or fire:
apartment doors and safely exit the building at once and call • Pull the nearest building alarm
911 from a campus phone (301-305-3333 or #3333 from a • Close your room door
mobile device) once safely outside to report the alarm and as
• Safely exit the building
much information as possible to University Police.
• Call 911
• Never attempt to fight or put out a fire
• Tell staff or fire authorities exact location of fire or
Fire Watch goes into effect if a building’s fire system is
inactivated. Staff will continuously patrol the buildings affected
If you get trapped by fire or smoke:
and in the event of a fire will sound four air horn blasts on each
• Call 911 and report that you are trapped
wing of each floor.
• Keep the doors closed
• Hang an object out the window to notify rescuers of
If there is a fire:
• Sound the alarm
• Do not jump, the Fire Department will rescue you
• Leave the building
• Call 911
What you should do today:
• Read emergency/evacuation procedures posted
in your room
All residence halls are equipped with automatic sprinklers. • Know locations of exit stairwells and doors
When water flows through the sprinkler heads the building • Plan more than one exit route
alarm system will automatically sound. It is important that you
do not tamper with the sprinkler heads or the system. Students
tampering with the system, even accidentally, are liable for University Police will respond to your location and assess the
damage to University and private property and subject to bomb threat. Once the Police have assessed the situation, then
the Police will initiate appropriate action. Only the University
of Maryland Police will decide if an evacuation needs to occur,
when it will occur and how the evacuation will be announced
and residents notified to evacuate. The notification to evacuate
All bomb threats reported to the University are taken seriously. may be accomplished by the Police activating the building fire
alarm system or they may decide to choose an alternate method
If a bomb threat is received:
of evacuation notification (air horns, phone, door-to-door)
• Call 911 from a campus phone (301-305-3333 or #3333
from a mobile phone) based on the circumstances and after assessing the situation of
• Call your service desk the particular bomb threat incident.
Safety and Security Safety Services
Resources N.I.T.E. Ride Service in operation from
5:30pm to 7:30am
Medical Emergency Shuttle-UM Service
911 5:30pm to 3am
Police Security Escorts
911 University Police patrol buildings
and campus 24 hours
911 Blue Light PERT phones directly
linked to University Police
Police Investigations Unit Double Barrier Lock System
(40) 55770 in the residence halls
Police Non-Emergency Call boxes on residence halls
N.I.T.E. Ride Service
(40) 53555 The campus early warning systems are designed to provide
instant notification to students, faculty and staff of
Health Center imminent dangerous conditions.
In an emergency, sirens around campus will sound
Lost Keys continuously for at least three minutes.
Your Service Desk
If you ever hear the early warning siren:
Key & Lock Problems • If in your residence hall or apartment, stay inside/in your
(31) 4WORK room and seek information from the sources below.
• If outdoors, seek shelter inside the closest building.
Mental Health Services
(31) 48106 Instructions for responding to an emergency
should be learned by checking:
(40) 52222 • WMUC 88.1 FM
• Comcast Cable Channel 76 (Terp TV)
Security Repairs • X-5-SNOW or (301) 405-7669 (recorded message)
(31) 4WORK When danger has passed, a single 30-second siren blast will
Sexual Assault Hotline
(31) 42222 A second means of notification is available to those who
subscribe at www.alert.umd.edu to an alert system that
Shuttle-UM Bus Service would result, in an emergency, in text messages being sent
(31) 4NITE to your e-mail, mobile phone, pager or other text-enabled
Rights & Responsibilities
Living in a residence hall with other individuals requires
responsibility, respect and consideration. Resident Life has a set
of standards that serve as guidelines to foster these In your residence hall community the action of each individual
qualities. The rules listed within this booklet define behaviors will have an impact on all of the members. As a community
which are prohibited in and around campus residence halls member you have an obligation to yourself and others to help
(including South Campus Commons) and at Resident Life support the Resident Life policies that assure a safe, secure,
sponsored activities. Violations of any of these rules by a nurturing environment. Residents are expected to obey the
resident will result in an administrative and/or judicial sanction. rules of the University and to know and obey the laws of the
state of Maryland. Violations of these rules may result in
This section will also reference the rules set out in the responsible resident(s) receiving an administrative and/or
Code of Student Conduct which is found in the Undergraduate disciplinary sanction. Serious or repeated violations of these
Bill of Rights
Catalog and online. policies could result in responsible resident(s) having his or her
Residence Halls/Dining Services Agreement terminated.
As a member of the residence hall community you have certain
• Possession/use of any illegal drug is prohibited
rights and responsibilities. Read the following list, and think
• Sale, distribution or provision of any illegal drug is
about these rights and responsibilities. Make them a part of
what you do during your stay.
• Drug paraphernalia is prohibited
You have the Right to ...
Students found to be involved with drugs in or around the
• a reasonably peaceful and quiet space in which you can
residence halls will be referred to the Office of Rights and
sleep and study;
Responsibilities. The case will be resolved in accordance with
• privacy and equal space in your room;
the Office’s adjudication process set forth in this document and
• choose your means of recreation and relaxation;
in the Code of Student Conduct. Where applicable, sanctions
• the assistance of Resident Life and University staff
will address both the residence hall status and the student sta-
members when you need help;
tus of the respondent.
• know the rules of the residence halls.
Violations of drug policy, in all likelihood, will result in
You have the Responsibility to...
Immediate Housing Termination and Suspension/Expulsion
• keep your room and suite/apartment safe–lock doors, don’t
from the University. In cases where the respondent is not
prop them or let strangers in;
deemed to be an immediate threat to the campus community,
• observe quiet hours;
an alternate sanction of Suspension Withheld, in conjunction
• let your roommate know your wishes and preferences
with a six-week substance abuse program and random drug
about sleep, study and guests;
testing (at the individual’s expense) may be granted. However,
• know and abide by the laws of the State of Maryland;
this would still include Housing Termination. Additionally,
• notify a staff person of problems and cooperate with them
adjudication reports are routinely forwarded to the University
Police when students are found to be responsible in drug cases.
• read your Residence Halls/Dining Services Agreement and this
• Possession/use of alcohol by minors is prohibited
• Kegs are prohibited
• Parties involving alcohol are prohibited
• Sale of alcohol is prohibited program through the University Health Center. For the full text
Promoting Responsible Action in Medical Emergencies policy
State of Maryland Law please visit http://www.osc.umd.edu.
• It is unlawful for any MINOR* to possess or consume
alcoholic beverages Misconduct Related to University Sponsored Events
• It is unlawful for any MINOR* to knowingly and willfully The University of Maryland strictly prohibits misconduct
make any misrepresentation or false statement as to his or related to University-sponsored activities including but not
her age in order to obtain alcoholic beverages limited to post athletic event celebrations, whether these
• It is unlawful for any person to obtain alcoholic University-sponsored activities occur on or off campus.
beverages for consumption by an individual who is known Misconduct that endangers others, damages property, or
to be a MINOR* disrupts the community, including rioting, theft, vandalism,
setting fires, and breach of the peace, are violations of Section 9
* MINOR is defined as any person under the age of 21.
(d) of the University Code of Student Conduct. Students who
violate the residence hall rules in a manner that is addressed by
Space Reservation approval will not be granted for group
Section 9 (d) will face presumptive dismissal from the
activities which involve the consumption of alcoholic beverages.
Resident Life acknowledges, however, that students of legal Vaccination Policy
drinking age may choose to consume alcohol in their room, Maryland state law requires every student who resides in the
apartment or suite. If found in possession of any open on-campus residence halls to be vaccinated against
container of alcohol anywhere else in or around the residence meningococcal disease. A student may be exempt from this
halls, ALL students will be instructed to pour it out in the requirement if he or she- or if under 18 a parent or
nearest appropriate receptacle. guardian- signs a written waiver stating that he or she has
received the information and has chosen not to be vaccinated
Violations will result in administrative and/or disciplinary against the disease.
sanctions. Serious or repeated violations may result in the Additionally, the University of Maryland requires all entering
responsible residents having their Residence Halls/Dining students to provide documentation of current vaccination
Services Agreement terminated. from Measles, Mumps, Rubella and Tetanus/Diphtheria.
Alcohol Poisoning Smoking Policy
In the event that a student requires transport to a hospital • All areas of residence halls are designated non-smoking
emergency room solely due to excessive alcohol consumption, • Smoking in any form is not allowed within any residence
Resident Life staff may take the following actions: hall room or space
• Notify the student’s parents • Smoking in any area outside of a residence hall which
• Require an alcohol assessment by the Director of Substance would cause smoke to enter any residence hall space is also
Abuse programs at the University Health Center not allowed
• Require a psychological assessment with a mental health
professional at the University Health Center Computer Use and Data Jack Policy
• All residents have direct Ethernet access to the UM
Promoting Responsible Action in Medical Emergencies computer system and the Internet
The health and safety of University students is of paramount • Once you activate a data jack in your room or connect
concern. With that priority in mind students are encouraged to wirelessly to the University network you are responsible for
take responsible action in any situation where there is doubt all activity on your device(s)
about a person’s physical welfare. Students who summon help • Should a violation of Residence Hall Rules, the Code of
for themselves or others in a medical emergency will normally Student Conduct, or the University’s Acceptable Use Policy
be relieved of disciplinary and administrative housing action for originate from your devices, you will be held responsible for
possession or use of alcohol and will apply to both the student those actions
who summons help and the recipient of assistance. In lieu of Since you could be held responsible for any violations, you
disciplinary or administrative charges students will usually be should take care not to allow any users to access your data jack
required to complete an evaluation and alcohol intervention or devices from your room or through the Internet.
Residence Hall Rules ATTEMPTS TO COMMIT ACTS PROHIBITED BY ANY
(through page 14)
OF THE RESIDENCE HALL RULES SHALL INCUR
SANCTIONS TO THE SAME EXTENT AS
The rules listed within this booklet define behaviors which are COMPLETED VIOLATIONS.
prohibited in and around campus residence halls (including
South Campus Commons) and at Resident Life sponsored Where the terms “INCLUDING...” or “THIS INCLUDES...”
activities. Violations of any of these rules by a resident will are used below, they are defined as “including, but not limited
result in an administrative and/or judicial sanction. to...”
In addition to the Residence Halls Rules listed below, as a Residents charged with violating rules in Section A may be
resident and a student, you will be held accountable for: found responsible for violating that rule and/or the
1. Resident Life policies and procedures (published corresponding rule in Section B. While the burden of proving
throughout Community Living), the Space Reservation that a violation was committed and where it was committed
Policy, Unit Agreements and visitation and security policies always rests with the presenter, once a violation is proven to
specified in each community. have occurred in a resident’s room/apartment/suite, any
2. The terms and conditions presented within the Residence individual present at the time of staff confrontation will be
Halls/Dining Services Agreement published by Resident Life presumed responsible for having committed the violation
and signed by each resident prior to moving into his/her unless he or she can prove otherwise.
3. University Regulations — published in the Code of Student Section A
Conduct and enforced by the Office of Student Conduct in The standard sanction for violation of rules from Section A is
conjunction with Resident Life. The Code of Student immediate Administrative Housing Termination. When signif-
Conduct can be found in the Undergraduate Catalog and icant mitigating or aggravating circumstances exist, they will be
Schedule of Classes. considered and may in some cases affect the sanction imposed.
4. Federal, state and local laws — enforced by University (See: “Mitigating/Aggravating Circumstances.”)
Police and officials outside the University.
5. South Campus Commons leases are additional Rules and 1. Setting or fueling a fire of any size (see also Rules #19 and
Regulations for residents of those buildings. #38).
2. False report of a fire or other emergency, including pulling
a fire alarm when no safety emergency is evident, and
Some forms of misbehavior (e.g., use/possession of illegal drugs)
misusing or damaging fire safety equipment.
violate not only Residence Hall Rules and the Code of Student
3. Use or manufacture of fireworks, explosives, or any
Conduct, but also state and federal laws, for which students may
substance designed to injure others or damage property
also be held accountable. Such violations are referred to the
(see also Rule #19).
University Police for possible investigation.
4. Use of any weapon, as defined in the Code of Student
Conduct (see also Rule #20).
The rules listed here are written as PROHIBITIONS: 5. Intentionally or recklessly destroying, damaging or defacing
they are stated as behaviors which are prohibited in all residence University or private property (see also Rule #22 and #39).
halls (including South Campus Commons), buildings and 6. Participating in throwing, dropping or causing to fall from
grounds. These rules are enforced by Resident Life in a residence hall any object which could cause physical
conjunction with the Office of Student Conduct (if their harm.
occurrence is also a violation of the Code of Student Conduct). 7. Intentionally or recklessly causing physical harm, or
immediate expectation of physical harm, to any person,
This section of Community Living is designed to be used in including assault/battery, intentionally or recklessly
conjunction with the Code of Student Conduct. Definitions of provoking and/or engaging in physical fights (see also Rule
specific terms, interpretations of regulation, the adjudication #23).
process, etc., found in the Code of Student Conduct shall be 8. Harassing any person in such a way as to seriously or
applicable to Rights and Responsibilities. repeatedly interfere with that person’s academic pursuits,
sleep and/or other personal pursuits. This includes
malicious pranks and issuing threats (see also Rule #23).
9. Possession, use, sale, distribution or provision of inhalants, gasoline, gas tank (whether containing fuel or empty),
marijuana or any controlled substance or illegal drug (see gas-powered vehicles, kerosene, fireworks.
also Rule #24). 20. Possession of a weapon, as defined in the Code of Student
10. Distribution, sale or provision of alcoholic beverages to a Conduct.
minor (see also Rule #21). 21. Possession or use of alcoholic beverages by a minor. Kegs,
11. Theft of property or services; knowingly possessing stolen or containers of alcoholic beverages defined as kegs by
property (see also Rule #25). Resident Life, and open containers of alcoholic beverages
12. Renting/subleasing of residence hall space (see also Rule #26). in public areas are prohibited for everyone (see also
13. Breaking into any locked/secured residence hall space, alcohol policy).
including: housekeepers’ closet, roof, another resident’s 22. Negligent destruction, damage or defacement of University
room/apartment/suite, or computer labs, personal or or private property. This includes improperly disposing of
University computers or any residence hall building (see trash in or around the residence halls.
also Rule #29). 23. Physical confrontation, threats, and/or harassment less
14. Providing false information to Resident Life or the serious than those covered by Rules #7 and #8 respectively.
University. This includes: forgery or unauthorized 24 Use/possession of drug paraphernalia.
alteration of Department or University documents; lying 25. Unauthorized removal or possession of furnishings
in any judicial proceeding; lying to a Resident Life or from any residence hall area including student rooms.
University staff member so as to substantially interfere with 26. Loan of residence hall space. This includes allowing guests
the performance of his or her duties (see also Rule #30). to stay in your room/apartment/suite in your absence for
15. Intentionally or recklessly and substantially interfering an extended period of time. Additionally, individuals who
with Resident Life or University officials in the have not signed a Residence Halls/Dining Services Agreement
performance of their duties. This includes: failure to are not permitted to reside in the residence halls.
comply with staff directives or preventing staff from 27. Failure to monitor guests’ behavior and assuring adherence
conducting their normal duties in handling administrative to rules. Residents will be held financially responsible for
disciplinary matters (see also Rule #30). damage caused by their guests.
16. Participating in the provision, distribution, sale or 28. Failure to comply with published visitation policies.
manufacture of any form of false identification (see also Rule 29. Unauthorized entry into any unlocked, closed or restricted
#35). residence hall space, including: housekeeper’s closet, roof,
17. Violations of conditions of Administrative Housing ledge, elevator shaft, other resident’s room, personal or
Probation, including failure to complete a service project University computers, computer labs or any residence halls
or other condition(s) specified in a written agreement with closed for break periods.
resident’s community office; committing a rule violation 30. Providing false information to, or noncompliance with,
while on Housing Probation. Resident Life staff or University officials in the
18. Knowingly allowing guests to violate any “A” level rule (see performance of their duties less serious than those covered
also Rule #27). by Rules #14 and #15, respectively.
31. Noisy, disorderly, or disruptive behaviors which interfere
Section B with another person’s or a group’s free exercise of academic
Violations of rules from Section B will normally result in a or personal pursuits or their ability to sleep or study.
sanction of Housing Probation, written warning, and/or service 32. Violations of Resident Life safety and security policies
agreement project for first-time violations. Serious or repeated published throughout Community Living, the Residence
violations of these rules, or violations committed while the Halls/Dining Services Agreement and posted in each
resident is on Housing Probation, may result in a sanction of residence hall community. This includes: failure to comply
Administrative Housing Termination. Restitution and/or other with building access policy and failure to evacuate during a
administrative actions may be imposed as deemed appropriate fire alarm. Please refer to the list of prohibited behaviors at
by Resident Life. When significant “mitigating or aggravating” the end of this document.
circumstances exist, they will be considered and may affect the 33. Misuse or unauthorized possession of room or building
sanction imposed. entry keys or access cards. This includes duplication,
lending/borrowing or repeated loss (see also Safety and
19. Possession of highly flammable materials including: Security Prohibitions).
34. Violations of a written agreement with one’s roommate(s), of each student who lives in your residence hall.
apartment/suite or floormates developed under the
supervision of a Resident Life staff member. There is a need to prevent a number of potential risks and
35. Misuse of identification cards. This includes possession dangers for residence hall students. In order to reduce such
and/or presentation of false identification. risks, it is necessary to prohibit those actions and behaviors
36. Tampering with/misuse of University-owned computers, which create hazards or dangers. Certain behaviors are
telephones or telecommunications system. prohibited in order to help prevent or minimize the following:
37. Unauthorized sales/solicitation activity; use of residence a. risk of fire hazard
hall space to conduct a private business enterprise, whether b. risk of intruders, assault or theft
legal or illegal. c. risk of injury from falls, or falling objects.
38. Cooking or using unauthorized cooking devices in d. risk of electrocution
Residence Hall Buildings (except in designated areas); this e. damage or overload to electrical circuits
includes possession of an open-flame or open element f. damage to physical facilities or furnishings
appliance such as toasters, skillets and hot plates, and use of g. hindrance of staff response to emergency situations
microwaves (except in designated areas) h. pest, insect or sanitation problems
39. Unauthorized modification/furnishing of residence halls i. risk of exposure to hazardous materials
space. This includes: installation of any air conditioner or
unapproved loft; painting; installation of personal lock, Your choices for behavior are limited in some areas with the
chain, or alarm system; possession/use of waterbeds; use of above risks in mind. In order to promote the safety and
materials which damage the surfaces of the room or prevent security for you and your fellow residents, specific behaviors
equipment from working properly; and use of refrigerator identified in the chart on the following page are prohibited
equipment or other appliance greater than 1.5 amperes. within the residence halls.
Noncompliance and Staff
40. Use of any sports/recreational equipment except in
Entry Into Student Rooms
designated areas. Prohibited equipment use includes:
football, basketball, lacrosse, field hockey, baseball, nerf ball
41. Harboring a pet or stray animal. Animals are prohibited
University staff respect your right to privacy and work to assure
from entering residence hall space. Only fish in aquariums
that no unwarranted or unauthorized entry into your room
no larger than 10 gallons are permitted.
42. Violations of Resident Life policies and procedures
including those published in the Residence Halls/Dining
Designated University staff do have the authority to enter your
Services Agreement, the Space Reservation Policy and else-
room without your knowledge or consent:
where in Community Living.
• for routine or emergency repairs or replacements,
43. Causing obstruction or impediment to hall entrance or
inspections for maintenance or sanitation problems,
egress on disabled access ramps. This includes locking
assessments of damage from flooding, improvements, etc.;
bicycles to ramp hardware.
• at the start of Thanksgiving, Semester and Spring breaks,
44. Smoking in any form within any residence hall space.
when staff visually inspect rooms to determine whether
Smoke which enters any residence hall space from outside
safety, security or sanitation deficiencies exist;
is also not permitted.
• during Semester Break if weather warrants checking that
Safety and Security
heating units are working properly;
• at the end of Spring semester or a resident’s occupancy in a
Prohibitions (see chart on page 15)
given room as check-out inspections for cleanliness and
damages occur; and
• in any emergency when appropriate staff are responding to
The safety and security of students in the residence halls a reported incident or believe there is serious physical or
is the first and most fundamental concern of the staff; it should psychological distress or imminent danger to the room’s
also be your first and most fundamental concern. Your indi- occupants or contents.
vidual actions can have a direct impact on your safety and that
Prohibited Behaviors Associated Risk
Using any device that creates an open flame, has an exposed heating element or a, f
a torchiere lamp with a halogen bulb; using any substance/device which can
smolder and/or create smoke, including gooseneck lamp with plastic shades
Bringing or storing flammable material in a residence hall a, f
Using cooking appliances in student rooms other than apartment kitchens and a, e, f
Removing or unlocking security grates or any window screen b, c, f, h
Propping entrance doors open b, f
Allowing strangers to follow you into a residence hall through an b
Entering or exiting a residence hall through a window b, f, h
Climbing or scaling the exterior wall of a residence hall c
Installing a satellite dish, antenna, or any hardware which protrudes from a c, f, h
window or attaches to the exterior of a residence hall
Hanging any objects out of windows c, f, h
Altering electrical outlets or circuits in a residence hall room a, d, e, f
Tampering with entry door buzzers in suite and apartment units b, f
Tampering with, obstructing, or affixing objects to hardware for fire alarms, a, f, g
exit signs, fire sprinklers, fire hydrant valves or building systems pipes
Tampering with or disabling electronic door security devices such as card access b, f
readers, horns, locks, and prop monitors
Installing ceiling fans or air conditioners c, d, e, f
Using microwave ovens or refrigerators larger than 3.6 cubic feet (except in e
Installing locks or chains on room doors f, g
Installing lofts other than those provided by the Department of Residential a, c, f
Facilities or Bedloft (approved vendor)
Tampering with or covering smoke alarms in residence hall rooms a, f
Drilling into window sill surfaces, ceiling or floor tiles, or puncturing f, i
insulation on pipes
Stacking/arranging furniture in an unsafe manner a, c, f
Violation of any of the above prohibitions constitutes a violation of your Residence Halls/Dining Services Agreement and the
Residence Hall Rules, and may result in referral for disciplinary and/or administrative action.
The situations in which a Resident Assistant or other staff Referrals
member may enter and/or inspect/search a resident’s room The first step in the adjudication process is a referral. To have a
without his/her consent or knowledge or without a search referral made you may either:
warrant are those situations described above. In all other 1. Report the violation to your RA or RD.
situations (i.e., when a staff member has probable cause to 2. Make the referral yourself (Contact the Rights and
believe that a violation of campus rules and/or laws exists in a Responsibilities Office at (31)47598).
particular room but that purported violation does not present
an imminent threat or danger to University property or to Referrals for administrative/disciplinary action are made by
residents) a Resident Assistant or other staff member shall ask to Resident Life staff, residents, University Police or other
speak with you and shall ask for your consent to enter your members of the campus community. Those charged will be
room and conduct a search. You shall respond to such a request referred to the Manager for Resident Student Conduct. The
by stepping into the hallway within a reasonable period of time time period from the referral to the issuing of a sanction
and speaking with the staff member. If you fail to step outside normally ranges from a few days to a few weeks.
promptly and speak with the Resident Assistant or other staff
member, he/she may initiate administrative and/or disciplinary Preliminary Interviews
action against you for noncompliance. You should immediately For students who have been referred, the preliminary interview
report any concerns you have about the appropriateness of a is the second step in the adjudication process. Students have
particular request to enter a room or a specific entry and/or three (3) days to schedule their preliminary interview with the
inspection/search to the Associate Director for Student & Staff Manager for Resident Student Conduct or designee after they
Development at (31) 47608. receive their referral letter.
The preliminary interview with the Manager for Resident
Student Conduct or designee serves to review the Resident Life
Resident Life staff are required to document any event that
and University charges, lay out hearing options and explain
occurs in the residence halls (including South Campus
possible consequences of the violations.
Commons). This includes routine fire drills, rule violations or
serious medical emergencies. Staff may document events in a
Failure to schedule an interview may result in:
Log or in an Incident Report. These both serve as official
1. A Disciplinary Conference or Judicial Board Hearing
documentation for administrative/disciplinary proceedings.
automatically being scheduled, and/or
2. A holding/blocking of the resident’s Room Selection
materials (housing) and/or class registration or tran-
Infractions that occur in residence halls often violate the rules script/diploma release(if a violation of the Code of Student
set forth in both the Residence Halls/Dining Services Agreement Conduct).
and the Code of Student Conduct. Students found responsible
for a violation may have their status as a resident and/or as a Disciplinary Conferences
student affected. Disciplinary Conferences are held with the Manager for
Resident Student Conduct or designee when a case would nor-
The following information outlines the process that occurs mally not result in a sanction of suspension/expulsion from the
when residents violate the prohibitions listed within this University, although the full range of sanctions may be
booklet or the other terms listed in the Residence Halls/Dining imposed, including Administrative Housing Termination. The
Services Agreement. Manager acts as a fact finder and makes the administrative
housing sanction recommendation to the Community
These procedures are designed to serve two purposes: Director. The recommended sanction is reviewed by the
1. To provide an orderly process in which cases of rule Community Director who makes the final decision. Students
violations can be handled fairly and expediently, and will normally receive a letter from the Community Director to
2. To provide reasonable procedural protection for inform them of the sanction before the case is closed.
individual students accused of violating the Residence Additionally the Manager will impose a disciplinary sanction
Halls/Dining Services Agreement and/or the Code of Student for violations of the Code of Student Conduct which will be
Conduct. reviewed by the Office of Student Conduct.
Any individual whose Residence Halls/Dining Services Agreement
is terminated as a result of a Conference may petition to have
his or her case reviewed. The review request should be
addressed to the Director of Resident Life and delivered to Violations of residence hall rules can result in a resident having
Rights and Responsibilities Office in 3020 South Campus to face a range of administrative sanctions. Sanctions 1-3 may
Commons #3 within three business days. be implemented at the community level or as a result of a
Conference or Hearing.
Failure to request a review within the allotted time will render
the original decision final and conclusive. 1. Warning Letters- Further violations may result in a referral
or a more serious sanction. The letter is kept on file for one
Judicial Board Hearings calendar year.
Judicial Board hearings are held when a case would normally 2. Administrative Housing Probation – Probation is a serious
result in suspension/expulsion from the University. The Board, Administrative Sanction and is deemed as the Final
which includes at least three students and one non-voting Warning. In conjunction with this sanction two (2)
advisor, acts as a fact finding body and makes the housing priority points will be permanently deducted from
administrative sanction recommendation to the Community a resident’s total number of housing priority points.
Director who makes the final decision. The Board also makes Committing any violation while on active Housing
a disciplinary sanction recommendation to the Manager for Probation is an automatic “A” level violation. Probation
Resident Student Conduct who makes the final decision letters are kept for one year after the end of the
regarding the student’s disciplinary sanction. Like the probationary period. A resident will be precluded from
Disciplinary Conferences, students involved in hearings will employment with the Department of Resident Life as a
normally receive letters from both staff members to inform Customer Service Supervisor, Resident Assistant or Staff
them of the sanctions before the cases are closed. Assistant and from serving as a Judicial Board member. A
resident may be precluded from employment, including
For more specific information on the Hearing procedures
but not limited to the positions of: Community Assistant
students may consult the Code of Student Conduct, part 33.
and office Clerical Assistant.
3. Community Service Project – A community service project
is assigned in addition to, or in lieu of, other sanctions or
Residents having their cases resolved in Conferences or
referrals. The project will be completed under the
Hearings are accorded the following protection:
supervision of Resident Life staff.
4. Administrative Housing Termination O - This sanction
• Written notice of charges prior to the Conference
may be implemented only after a Conference or Hearing.
(3 days)/Hearing (5 days)
Records on those students whose housing has been
• Reasonable access to their case file prior to the
terminated are kept for three years. The conditions of
Administrative Housing Termination are as follows:
• Opportunity to present their version of the incident and
• Residents are notified that the Residence Halls/Dining
call appropriate witnesses
Services Agreement is terminated. The current assignment
• The opportunity to rebut the testimony given by
must be vacated, usually within forty-eight (48) hours.
witnesses against them
• Residents may also be prohibited from re-entering their
• The right to be accompanied and assisted by a representative.
former residence hall or any/all University of Maryland
residence halls. This additional sanction is called Denial of
Access and, if violated, can result in suspension/expulsion
Students have the right to be represented in a Conference/ from the University.
Hearing by a person of their choice. Representation may be • The period of Housing Termination is stated in the
provided by the Legal Aid Office, located in the Stamp Student sanction letter from the Community Director. Students
Union, free of charge to students. Students may also be who wish to return before the date stated in the sanction
represented by an attorney from outside the University. If you letter must write to their Community Director. The
choose to be represented by an attorney, we request that you Community Director will make a recommendation to the
inform the Manager for Resident Student Conduct in writing Director of Resident Life who will review the
three days before your Hearing/Conference. recommendation and notify the student of the decision.
O Students receiving these sanctions can be rendered ineligi- interest of the individuals and/or the community involved.
ble to lease space in The Courtyards at University of Such a room move normally would be expected to occur
Maryland, South Campus Commons apartment commu- within 24 hours of notification from the Community Director,
nities, and University owned Fraternity and Sorority and therefore may occur prior to the initiation of a Conference
Houses. or Hearing or independent of other actions which may be taken
in adjudicating a violation of University and/or residence hall
rules. Normally, the space vacated by the student will remain
unassigned, pending the outcome of any adjudication process.
Questions may be directed to the student's Community
Individual or group behavior within the residence halls Director.
occasionally warrants other administrative actions described
below. Such actions are apart from Resident Life Administrative Administrative Room Move: Group
Sanctions and may be pursued independently or in conjunction Under the authority of the Residence Halls/Dining Services
with the initiation of the judicial process, at the discretion of Agreementa Community Director may reassign a group of
one’s Community Director. Resident Life staff members are residents when it has been determined that a group has been
available to discuss the administrative actions with the residents. disruptive in a serious or repeated manner, or that they pose a
threat to their current living environment. All members may
be moved to other residence hall assignments. Such a room
Residents will be assessed charges for damages, loss or special
move normally would be expected to occur within 24 hours of
services required due to abuse of the assigned space and/or the
notification from the Community Director, and therefore may
University property within it. When the assigned space is
occur prior to the initiation of a Conference or Hearing or
shared, and where the responsible resident cannot be
independent of other actions which may be taken in
determined or fails to assume responsibility, an equal portion of
adjudicating a violation of University and/or residence hall
the charges may be billed to each resident. Residents may also
rules. Normally, the space vacated by the student will remain
be billed for damage or theft for which their guests are
unassigned, pending the outcome of any adjudication process.
responsible. Questions or disputes of charges should be
Questions may be directed to the student's Community
directed to the resident’s Coordinator for Administrative
Emergency Removal From Housing
The Director of Resident Life or an authorized designee may
Residents may be held collectively responsible for damage,
temporarily suspend an individual from the residence halls
theft, loss or special service costs required for the common areas
pending initiation or implementation of administrative or
or to University property within the residence halls when
disciplinary action when the resident constitutes a threat to
individual responsibility cannot be determined, and when
him/herself or others. Similar action may be initiated pursuant
deemed necessary by Resident Life staff members. Charges
to Parts 15 and 16 of the Code of Student Conduct.
would be divided equally among all residents. Questions or
disputes of charges should be directed to the resident’s Denial of On-Campus Residence for the Following
Community Director. Academic Year O
Residents can be prohibited from renewing their Residence
Removal of Appliances/Instruments/Lofts
Halls/Dining Services Agreement and/or have any existing
Residents will be directed to remove any appliances and/or
Agreement signed at the end of the Spring semester voided for
instruments which are deemed unsafe or create a disturbance.
the upcoming academic year. This sanction is used
Failure to remove the appliance or instrument may result in
in lieu of Housing Termination when violators can be
judicial or administrative referral. Lofts and other structures are
identified clearly and when Hearings/Conferences are not
prohibited and must be removed within 48 hours. Questions
possible. This sanction is imposed at the end of the academic
should be directed to the resident’s Community Director.
Administrative Room Move: Individual
Under the authority of the Residence Halls/Dining Services This action involves the following steps:
Agreement a Community Director may reassign a resident to a 1. Community Director informs the resident that he/she will
location on campus when that relocation would be in the best not be allowed to return to the halls during a specified
period of time. 6. Suspension/Expulsion from the University O. The student is
2. The resident receives a letter from the Community informed that he or she is temporarily or permanently severed
Director stating the decision and the reason for the from University services (see also Code of Student Conduct,
decision. paragraphs 10 (a) (b)). Permanent notation may be placed on the
3. A resident may appeal the decision of the Community student’s official transcript.
Director by writing to the Community Director’s Practices regarding University disciplinary records are detailed
supervisor, the Associate Director. This appeal letter must within the Code of Student Conduct, paragraphs 48-51. These
be received by the Associate Director within 10 days of records are maintained in the Office of Student Conduct and are
receipt of the decision letter. kept for a minimum of three years.
4. The Associate Director will review the appeal and, at his or O Students receiving these sanctions can be rendered ineligible to
her discretion, meet with the resident. lease space in The Courtyards at University of Maryland, South
5. The Associate Director will then notify the resident of his Campus Commons apartment communities, and University
or her final decision in writing within 10 days of the owned Fraternity and Sorority Houses.
O Students receiving these sanctions can be rendered ineligi-
ble to lease space in The Courtyards at University of
Maryland, South Campus Commons apartment commu- If a resident is found responsible for violation of any
nities, and University owned Fraternity and Sorority residence hall rule(s) the individuals and/or Board involved in the
Houses. judicial or sanctioning process (i.e., Manager for Resident Student
Conduct, Judicial Board, Community Director, Associate Director of
Resident Life) may consider mitigating and aggravating circumstances
in recommending or imposing a sanction.
Violations of University Code of Student Conduct rules can Factors which may be considered after responsibility has been
result in a student having to face a range of disciplinary determined are:
sanctions. Disciplinary sanctions are imposed by the Office of
Student Conduct or the Manager for Resident Student • Present attitude of the respondent.
• Past administrative or disciplinary record of the
Conduct and affect an individual’s student status. Disciplinary
• The severity of damage, injury or harm resulting from the offense.
• Whether the violation involved an action directed at another
1. Disciplinary Reprimand. Student is informed that the behavior is
because of his or her racial, religious, sexual orientation, disability,
a minor violation of University rules. Further violations may result ethnic background or gender.
in more serious sanctions. • Whether the respondent promptly took responsibility for his or
2. Disciplinary Probation. Student is informed that the behavior is her violation.
a serious violation of University rules. Further violations will result • The respondent’s honesty (or lack thereof) and cooperation with
in separation from the University. Disciplinary probation may staff during investigation of the violation and subsequent adminis-
result in restriction of the student’s on-campus activities, trative/judicial proceedings.
University-related off-campus activities and/or access to one or
more residence hall buildings (see Code of Student Conduct, para- Mitigating circumstances for violations of the “A” category rules are far
less likely to affect sanctions than violations of the “B” category rules.
3. Work Project. The student is given the opportunity to do a work
project instead of having the disciplinary file remain open indefi-
nitely or being referred for further judicial action. The work assign-
ment may involve tasks in and around the residence halls super- A case resolved in a Judicial Board hearing will normally result
vised by the Department of Residential Facilities or Community in a finding of fact (student is responsible or not responsible)
Office staff. and, for those found responsible, Resident Life administrative
4. Restitution/Charitable Contribution. sanctions (which affect housing status) and/or University
5. Disciplinary Housing Termination O. The student is removed disciplinary sanctions (which affect student status). Judicial
from housing as a result of a disciplinary sanction (see Board decisions regarding finding of fact and/or sanctions may
Administrative Housing Termination). be appealed for good cause. An appeal addressing findings of fact,
Judicial Board decisions regarding violations of Residence Hall Door-to-door, telephone and other personal solicitations are pro-
Rules and the Code of Student Conduct, and/or both Resident Life hibited by all persons, whether students or commercial salespeople.
sanctions and Code of Student Conduct sanctions should be Problems should be reported to your Community Office or to
submitted, in writing, to the Rights and Responsibilities Office (31)45906.
Where to Find Official
within seven business days of the date on the letter notifying the
student of the sanction imposed.
Appeals of Resident Life Judicial Board decisions only regarding
violations of Residence Hall Rules and associated administrative
sanctions or findings of fact should be addressed to the Director of
Resident Life. Appeals may be decided by the Director or her One of your responsibilities as a student at Maryland is to know
designee. These appeals must be submitted, in writing, to the and abide by the University’s policies, rules and procedures.
Rights and Responsibilities Office within three days of the student’s
receipt of the sanctioning letter from his/her Community Director. The Schedule of Classes – available online at:
http://www.testudo.umd.edu/ScheduleOfClasses.html – is where
Appeals of Resident Life Judicial Board decisions only regarding you can find official statements of these University
violations of the Code of Student Conduct and associated University policies and procedures:
disciplinary sanctions or findings of fact should be addressed to the
Director of Student Conduct and will be reviewed by a student • Academic Calendar and Deadlines
appellate board or the Senate Committee on Student Conduct. • Course Registration
These appeals must be submitted, in writing, to the Rights and • How to Use VENUS and TESTUDO
Responsibilities Office within seven business days of the date on • Schedule Adjustment
the letter notifying the student of the sanction imposed (see Code • Billing Information and Deadlines
of Student Conduct, paragraphs 40-47). • Final Exam Schedules
• CORE (general education/liberal arts and sciences study
Questions on appeal procedures may be directed to the student’s program)
Community Office, the Office of Student Conduct (2118 Mitchell • Advising Policy
Building) or to the Manager for Resident Student Conduct. • Repeat Policy
• Attendance Policy
Failure to appeal within the allotted time will render the original • Policy on Tests, Quizzes and Exams
decision final and conclusive. • Academic Dishonesty
Administrative Records These policies and procedures, and all of those named below, also
are published in the Undergraduate Catalog, which is available in
The records of administrative actions are kept on file by Resident libraries and the Mitchell Building or at http://www.umd.edu.
Life. Access to the files is given to the resident, the individuals to • Code of Academic Integrity
whom he or she has given specific written permission and to • Human Relations Code
University officials who have legitimate educational interests. • Policy on Sexual Harassment
Access is subject to the terms stated within the Department of • Code of Student Conduct
Resident Life’s Statement of Information Practices (a copy may be • Policy on Disclosure of Student Records
reviewed in 2101 Annapolis Hall, the Director’s Office). When • Smoking Policy and Guidelines
access to a judicial record is granted, a notation of that access is • Undergraduate Student Grievance Procedure
made and placed in the file.
Soliciting a Business
Soliciting is restricted to printed materials which:
Residence halls cannot be used for commercial activity, so
• bear a stamp showing they’ve been approved by Resident Life,
residents may not conduct a business or other commercial activity
• are posted in approved areas of your residence hall such as
using their room, room address, room phone or data jack without
lobby tables and some bulletin boards, and
the prior written permission of the Department of Resident Life
20 • are not placed in your mailbox or under your door.
Parties and Group Events
RAs are trained in emergency procedures for situations involving
Socializing with a group of friends is important, but you should serious physical illness and injury, psychological crisis, and threats
know that: to physical safety such as fires, major power failures and dangerous
• parties/events involving alcohol are not permitted Peer Advising and Counseling:
• floor lounges and other common areas need to be reserved in RAs assist students with questions, and personal and academic
advance, either through the process discussed in your Unit problems, and can provide referrals to resources on campus for
Agreement or through a Space Reservation form (available in more in-depth assistance.
your Community Office).
Whether in rooms, suites, apartments or other gathering spots, RAs ensure that students receive the Residence Hall Rules, and
parties/events must not: they assist students in deciding upon mutual expectations by
creating Unit Agreements. RAs also confront students when rules
• become too large for the host resident(s) to exercise are broken and assist fellow students in learning how to confront
responsible control over the behavior of residents and guests and enforce expectations with peers.
• expand beyond the boundaries of the individual room, Administrative Tasks:
apartment or suite RAs work with students on some basic administrative tasks that
• be open to all or advertised in any way. concern assignments and physical facilities.
You can expect Resident Life staff, and University Police if Planning Activities:
necessary, to intervene and instruct the host(s) to end the event RAs work with students, faculty members and others to plan
when gatherings: social, recreational and educational activities for Unit residents.
• result in excessive noise, damage or destruction, fighting or These are the most important roles in which RAs serve on your
other disruptive behavior, behalf. You will have an opportunity to evaluate your RA’s
• exceed the normal boundaries, with persons gathering in performance through the use of a written evaluation during the
hallways, stairwells, lounges, entrances, and other common year.
In the course of their work, RAs, like all students, are expected to
• have been advertised or promoted through flyers, posters or
conform to the policies described in this handbook. Should you
“What if I feel I’ve been
ever have questions about your RA’s performance or his/her
behavior toward you, or if you feel that your RA’s actions have been
unfair or inappropriate, several options are always available to you
for consideration and resolution of your concerns:
You have a right in the University of Maryland community to be 1. Contact the Resident Director (RD) for your hall or the
treated with dignity, respect and fairness by every person you Community Director (CD) for your residence Community.
encounter, whether roommate, floormates, other students, Both of these staff members can be reached at your
faculty, Resident Life staff or other University employees. Community Office (phone numbers are listed in the last two
pages of this handbook).
If you feel you’ve been treated wrongly or unfairly by another 2. Contact the Associate Director of Resident Life for your side
student, you should report the incident to your Resident Director of campus. The North Campus Associate Director's Office is
or to staff in your Community Office. Staff will advise you on in Oakland Hall and can be reached at (22) 64830. The
informal means, often with their help, of resolving the matter. South Campus Associate Director’s Office is in Garrett Hall
Staff also can advise you on ways to make formal complaints and can be reached at (31) 47484.
through the University’s judicial process, Police or housing 3. Contact the Associate Director of Resident Life for Student
administrative action process. and Staff Development whose office is located in Room 2101
Satisfaction with Your RA
Annapolis Hall and can be reached at (31) 47608.
Your Resident Assistant serves in several important roles which are
meant to assist you in your educational and social pursuits; these are: 21
Incidents of Discrimination • submission to such conduct is made either explicitly or
implicitly a term or condition of an individual’s employment or
The University’s Office of Diversity Education and Compliance -
participation in a University-sponsored educational program or
1130 Shriver Lab, East Wing, (40) 52838) also will help you if you
feel you have been treated unfairly. Maryland’s Human Relations
• submission to or rejection of such conduct by an individual is
Code prohibits discrimination within the University community
used as the basis for academic or employment decision affecting
on the basis of:
that individual; or
• personal appearance • such conduct has the purpose or effect of unreasonably
• color interfering with an individual’s academic or work performance,
• national origin or of creating an intimidating, hostile or offensive educational or
• age working environment.
• political affiliation
• creed A report of the incident should be made to the University Legal
• sexual orientation
Office, 2101 Main Admin Building, (40) 54945, or to any
• marital status
• mental or physical disability University official or faculty member who will report it to the Legal
• gender Office.
• the exercise of rights secured by the First Amendment of the
United States Constitution. In addition, the University recognizes two levels of sexual assault:
The University of Maryland is an equal opportunity institution Sexual Assault I:
with respect to both education and employment. The University By stranger or acquaintance, rape, forcible sodomy, or forcible sex-
does not discriminate on the basis of race, color, religion, national ual penetration, however slight, of another person s anal or genital
origin, sex, age, or handicap in admission or access to, or treatment opening with any object. These acts must be committed either by
force, threat, intimidation or through the use of the victim s men-
or employment in, its programs and activities as required by
tal or physical helplessness of which the accused was aware or
federal (Title VI, Title IX, Section 504) and state laws and should have been aware.
regulations. Inquiries regarding compliance with Title VI of the
Civil Rights Act of 1964, as amended, Title IX of the 1972 Sexual Assault II:
Educational amendments, Section 504 of the Rehabilitation Act of By stranger or acquaintance, the touch of an unwilling person’s
1973, or related legal requirements should be directed to: intimate parts (defined as genitalia, groin, breast, or buttocks, or
clothing covering them) or forcing an unwilling person to touch
Executive Director another s intimate parts. These acts must be committed either by
Office of Diversity Education and Compliance
1130 Shriver Laboratory, East Wing force, threat, intimidation or through the use of the victim’s
University of Maryland mental or physical helplessness of which the accused was aware or
College Park, MD 20742 should have been aware.
If you feel you have been subjected to any form of sexual
Inquiries concerning the application of Section 504 and part 34 of
harassment or sexual assault there are several resources available to
the C.F.R. to the University of Maryland, College Park, Maryland,
may be directed to:
• Your RA or the Community Staff member on call
Director • The Sexual Assault Response and Prevention Program
Disabled Student Services
0126 Shoemaker Hall (SARPP) - (301) 314-2222 (main number), (301) 741-3442
University of Maryland (24 hour crisis cell phone)
College Park, MD 20742
Telephone: 301-314-7682 or 301-314-7683 (TTY) • The Department of Public Safety (911 from campus phones,
301-405-3555 from any off-campus phone, #3333 from
• Advising on procedures can be obtained by calling the
Office of Diversity Education and Compliance [(40)52838],
the Office of Rights and Responsibilities (31)47598 or the
Sexual harassment by University faculty, staff and students is Office Student Conduct (31) 48204.
prohibited. Sexual harassment is defined as: (1) unwelcome sexual
advances; or (2) unwelcome requests for sexual favors; and (3)
22 other behavior of a sexual nature where:
In choosing to live in the residence halls, you have entered a community of peers in which:
• we all live together on this floor, or in this semi-suite, suite, or apartment
• we are all students, so we all need to rest and to study
• we are all challenged to balance our needs for privacy with the presence of roommates, floormates, semi-suite, or
suite/apartmentmates and their guests
• we are all challenged to explore our rights to rest, relax, recreate and socialize while not violating the rights of others
Creating a Cooperative
• What kinds of issues or topics are considered private
Community • What kinds of things should roommates learn to cooperate
on so as not to have a negative impact on other members
Whether you are one of six students living in a suite or one of of the unit?
sixty students living on a floor, a minimum level of cooperation
is necessary in order to live comfortably and prevent • How should unit residents control the amount of noise
frequent conflicts. Much of this cooperation results from a set they make in order to avoid disturbing other residents?
of generally agreed upon rules and understandings that will What will you expect of others that will allow you to sleep
exist among the residents of your unit. So how is it that these and study effectively?
understandings come to be?
• How do your habits in keeping your room clean and your
Your RA will work with you and the other residents in your unit personal hygiene have an impact on your roommate and
to discuss and arrive at the terms that will bring about on other unit residents? What will you expect of others in
cooperation and community. These terms will be contained in terms of personal hygiene?
a document called the Unit Agreement. This agreement will be
reached through discussion of issues of common interest and • What, in your view, are desirable activities that may occur
concern involving you and your fellow residents. in the unit lounge? What activities would you prefer not
to have in the lounge? What will you expect of fellow
Your RA will schedule a special unit meeting in order to discuss residents in order to keep the lounge clean and orderly
the Unit Agreement. You can help prepare for this discussion by during and following activities that occur there?
considering some important questions which concern
cooperation on the unit, such as:
• How will you work with other residents to keep the
common areas of the unit clean and orderly? What will
you expect of others in this effort?
• What do you expect of other unit residents in order to
make the unit safe and secure?
Unit Agreements in
Semi-Suites, Suites and
discussions will be held in small groups which are assigned
specific questions. These small groups will generate options
which will be taken back to the large group for decisions.
It is important that you consider these questions prior to your
Semi-suite, suite, and apartment residents may request Unit Agreement meeting. If you are interested in helping your
assistance from their RA in establishing a Unit Agreement, and RA lead portions of the meeting, or if you have any questions
will discuss some more specialized questions than residents of a about the Unit Agreement, be sure to see your RA before the
traditional floor unit. Many semi-suite, suite, and apartment meeting.
residents make the mistake of assuming that because there are a
smaller number of people involved, it is not necessary to create
a Unit Agreement. This assumption nearly always results in
conflicts that range from minor annoyances to full-fledged
disputes. Semi-suite, suite, and apartment residents should
consider the following questions:
• How will we reach agreement on the use of the thermostat
to control the heating and air conditioning of the unit? Our community is a dynamic, active multicultural
community. Our citizens identify themselves in many
different ways with distinctions that include but are not
• How will we cooperate to keep the living room, bathrooms, limited to race, ethnicity, gender, sexual orientation,
and the kitchen (in apartments) clean? How do we each national origin, religion, age, physical ability, mental ability,
class, cultural history, and life experience.
define “clean” as it applies to each of these rooms?
Out of this diversity, we seek to build a community where
we are able to balance our desire to explore individual
• How will each of us control the amount of noise we make
differences with our desire to celebrate common bonds; a
in order that the others can sleep and study effectively? community that is equally concerned with our rights as
individuals and our responsibilities as members. Our
• What will be our rules concerning guests who visit our success in this effort depends on each citizen’s understanding
of those rights and responsibilities as well as one’s adherence
semi-suite, suite, or apartment? Can guests stay overnight to the principles upon which our community is built.
in the living room?
We seek to create an environment in which:
• How will we cooperate in making sure that trash is • each citizen feels he or she rightfully belongs;
• one’s dignity and membership is recognized and respected
removed from the unit regularly? regardless of distinctions in identity;
• the moral and legal rights to free thought, speech, and
• What kinds of issues are considered private between opinion are encouraged in an atmosphere of mutual
roommates? What kinds of things should roommates learn acknowledgement and respect; and
• judgments by others are made solely on one’s conduct,
to cooperate on so as not to have a negative effect on other character, and exercise of citizenship and intellect.
Your rightful membership as a citizen of this community is
directly tied to your fulfillment of the responsibilities of
• What expectations will we have of each other in order to citizenship. First among these is to recognize the rightful
ensure that the unit is secure? What rules will apply to the place of every other citizen in our community, and to abstain
from acts of abuse, harassment or assault towards others.
locking of the front door, of bedroom and bathroom doors,
and windows? Our community and our principles foster multicultural
skills in our citizens. We believe that these skills are a
fundamental and necessary capacity for every citizen in any
• What are desirable and undesirable activities which are pluralistic, multicultural, and democratic society.
agreed upon for the living room?
Students and family members should view our philosophy in its
entirety at www.resnet.umd.edu.
Discussion among the residents in your unit will be devoted to
arriving at answers to the above questions which are agreeable
to all. On traditional floors, it is likely that some of these
Within your residence hall you have access to academic
assistance, support resources, faculty, staff and your peers.
On Campus Employment
Researchers have found that working up to 20 hours a week,
Faculty and Staff
particularly in an on-campus job, positively correlates with
grade point average and student persistence. Many students
find it necessary and practical to find a part-time job during
Programs in the residence halls provide access to the university their college career. Extra money and experience are benefits of
faculty. There were hundreds of educational programs in the part-time work.
residence halls last year on a range of topics as diverse as the
interests of our faculty. Residents are given additional You can stop by the Resident Life Student Employment Center
opportunities to interact with faculty outside of the classroom. in Annapolis Hall for more information or call:
• Department of Resident Life (31) 45111
The Resident Life staff provides a support network for resident • Department of Dining Services (31) 48050
students. The Resident Assistants (RAs) act as resource persons • Department of Residential Facilities (40) 57440
and peer advisors. Resident Directors (RDs) are trained in • Campus Student Employment (31) 47225
counseling and crisis management. Community Directors
(CDs) provide leadership in developing a sense of community.
You’ll find the residence hall environment alive with
opportunities for learning, socializing and personal growth. To
create an environment conducive to the academic success of
students we provide monitored study rooms, computer labs and
classrooms in the residence halls. Quiet hours, usually
beginning at 10pm on weeknights, and 24-hour courtesy hours,
when residents immediately comply with requests for quiet,
help you to be more successful.
We help you to succeed by providing academic support services.
We provide a Math Success Program whose peer “coaches” can
help you with homework and exam preparation; review sessions
in math to help you at mid-term and final time; Ethernet
connections in every room, which provide access to the Campus
Data Network, the World Wide Web and the Internet; and
workshops on stress management, test taking and personal
development presented by RAs with faculty and staff support.
“How can I change rooms?”
(b) Roommate Swaps
No vacancy is required, because the residents of the rooms
You’ll keep your same room from semester to semester unless involved agree (and then ask for Resident Life staff permission)
you ask for a change. Every room change must be approved in to switch roommate assignments. In some cases, all students
advance and in writing by Resident Life staff. involved must give their consent to Resident Life staff.
What New Residents
Should Know About
No room changes are allowed for the first two weeks of each
semester. Interested residents will receive notification from
Resident Life when the reassignment process is available, and
may request room changes by visiting www.resnet.umd.edu.
“Freezes” let Resident Life “take attendance,” move any students 1. Returning residents get them all. You will have to wait
out of their temporary assignments and move in students who your turn (probably a year or two), based on the seniority
have been waiting off campus. Room assignments also are system we call Priority Numbers.
“frozen” toward the end of each semester to allow Resident Life 2. No one gets a single because of medical reasons,
staff to prepare for any upcoming transitions. displacements, roommate conflicts, etc.
3. Singles don’t cost any more than double rooms.
Except for “room freezes,” when a vacancy occurs in your room Single Room Reassignments
you’ll usually have 48 hours to name an eligible “pull-in” Whenever a vacancy occurs in a single room, the room will be
student of your choice from on-campus. If there’s no “pull-in,” offered to the next resident with priority for that single.
another roommate will be assigned. Resident Life reserves the Residents usually have 48 hours to accept and move to their
right to override any “pull-in” for circumstances such as new singles.
administrative moves, displacements and extensions of the
When a “room freeze”
Priorities for single room reassignments are:
1st Current residents in that unit in their Priority Number (or
has been lifted, two
contract received date) order.
types of room changes
2nd All other current residents in the building of that unit, in
can be considered:
Priority Number (or contract received date) order.
3rd All current residents in the community of that unit, in
Priority Number (or contract received date) order.
(a) Moves to an Open Space 4th Interested residents of other units, buildings, or
A vacancy is required. The resident moves to a different floor or communities in Priority Number (or contract received
building and becomes the new roommate of someone he or she date) order.
may not know. There is very little chance that vacant double
rooms will be available for roommates to move into together.
Resident Life staff can tell you where vacancies exist in the Note: Room change information on these pages generally
residence halls. does not apply to residents of South Campus Commons
apartments. These residents should consult their leases
and/or South Campus Commons management staff for
Room Changes at
Please consult the Rights and Responsibilities section for more
information on these sanctions and the adjudication process.
Fall Reassignment Requests
The best opportunity to change buildings or change rooms on Complete a reassignment request to be moved to a different
your floor is between semesters. This is because of the vacancies room/building for Fall if you couldn’t choose the room you
caused by residents who graduate, transfer, make room changes wanted at Room Selection.
or for other reasons leave their assignments at the end of Fall
semester. The spring reassignment process generally begins at The fall reassignment process generally begins at the end of
the end of November. Resident will notify residents to visit May. Resident Life will notify residents to visit
www.resnet.umd.edu to submit their spring reassignment www.resnet.umd.edu to submit their fall reassignment request
request forms. Approved room changes are reported via email in forms. Approved room changes are reported by email in June.
December. Requests are processed in Priority Number order, Requests are processed in Priority Number order, based on
based on availability. availability.
What is Meant by the
If approved to move, you must vacate your Fall room before you
leave in December. You may move into your new Spring room
in December if its Fall resident has vacated by the time you need
Our definition of “unit” is important to understand when you
Agreement Renewal for
talk about reassignment requests, singles reassignments, Room
Selection and Unit Agreements.
Next School Year
“Unit” has five meanings:
• If you live in a high-rise traditional hall on North Campus,
Choosing your room and roommate for the next school year your unit is your Individual Floor (e.g., Elkton 3,
will occur in March-May. This is the best opportunity for all Hagerstown 7)
eligible returning residents to change buildings, including • If you live in a low-rise traditional hall on South Campus,
moves to openings in suites and apartments. Instructions will your unit is your Entire Building (e.g., all of Worcester, all
be emailed in early March. of Cecil)
• If you participate in a Living Learning Program and cur-
Eligibility for The Courtyards and South Campus Commons rently live within your program, your unit is defined by the
Apartments Floors associated with your Program (e.g., Life Sciences
Resident Life, in cooperation with The Courtyards and South floors in Cumberland, Entrepreneurship & Innovation
Campus Commons apartment communities, will announce floors in LaPlata, Writers’ House floors in Dorchester)
general eligibility criteria for on-campus students who wish to • If you live in a suite or apartment, your unit is your
move to those communities for the following year. These crite- Individual Suite or Apartment (e.g., Howard 1101,
ria are published online annually in conjunction with leasing Leonardtown 243-06)
application instructions. • If you live in a semi-suite in Oakland Hall, your unit is
your Individual Semi-Suite (e.g. Oakland 2210)
On-campus residents who have received any of the
“What’s a Priority
administrative/disciplinary sanctions listed below as a result of a
judicial board hearing or an administrative conference will not
be eligible for leases at The Courtyards or South Campus
• Administrative Housing Termination Priority Numbers are used to decide who gets first choice of
• Denial of On-Campus Housing for the Following room changes when there are vacancies in single rooms, suites,
Academic Year apartments, and other popular locations in the residence halls.
• Disciplinary Housing Termination Residents with the lower numbers get first choice of rooms,
• Suspension or Expulsion from the University residents with the higher numbers choose last.
Priority Numbers are assigned once a year — in April — and
are used throughout the following school year. New-to-
housing students who move into residence halls during the Fall
or Spring semesters don’t have Priority Numbers until they’re
If There’s a Vacancy in Your Room
assigned for use during Room Selection.
Don’t get too used to the extra space and privacy — if you don’t
name an eligible “pull-in,” a roommate can be assigned by
Your Priority Number is what determines your ranking for: Resident Life at any point in the school year and with as little
• selecting your room for the following fall during Room as 24-48 hours’ notice (less in some cases).
Selection If there’s an opening in your room at the end of the fall
• single room reassignments within your unit semester, you’ll have a new roommate at the start of Spring
• moves to open/vacant rooms within your unit semester. Out of courtesy to this student, please leave your
• mid-year room and building changes room in “clean, move-in” condition when you depart in
• reassignment requests December, so that check-in day in January for your new room-
“How is my Priority
mate can be a pleasant experience.
At the start of a semester, we may have new-to-housing students
Priority Numbers are based on a seniority system — the closer temporarily assigned to rooms in the residence halls or in a
you are to graduation and the longer you’ve been living in UM nearby off-campus facility. When this happens, priority for the
residence halls, the better (lower) your Priority Number. use of all spaces that become vacant is given to dissembling
these temporary spaces.
Your Priority Number is always four digits — #0001 is the best
Priority Number on campus, #4000 is about the worst. Priority You could be affected by this situation if there’s an unexpected
Numbers are split by gender. vacancy in your room at the start of a semester. In this event,
priority will be given to relocating students from temporary
Your Priority Number is determined by the number of “points”
assignments and we may not be able to honor any “pull-in”
that you accumulate as you build up your seniority at UM.
Points are accumulated:
• 2 points for every consecutive semester that you have lived Emergency Relocations
in UM residence halls In an emergency (such as fire, flood, storm damage or
• 2 points for every consecutive semester that you have been extended power outage) that forces you from your room
enrolled at UM temporarily, if you do not choose to stay with another student,
• 1 point for every 12 credits that transfer to UM from you may be offered emergency shelter in an on-campus
another college or university and show on your UM facility such as a community center or recreation center.
transcript. (NOTE: Advanced Placement and summer
session credits do not count) In an emergency that results in a closing of the campus (such
• 2 points forfeited for each sanction of Administrative as approaching hurricane or pandemic flu), you will be
Housing Probation. expected to vacate your room within 24-48 hours. Individuals
who are unable to leave by the time the campus is closed may
For residents who are “tied” with the same number of total petition Resident Life for permission to temporarily occupy a
points, the “ties” are broken and Priority Numbers are designated temporary emergency shelter, either a newer
randomly assigned by computer within each point total. For Leonardtown apartment (if “social distancing” is advisable to
example, when first-year students are “tied” with 8 points at the contain the spread of illness or disease) or a community center
end of their freshman year, the computer randomly decides or recreation center if there is no indication of communicable
Priority Numbers for all 3,500 to 4,000 such students, illness or disease. Residents of newer Leonardtown apartments
meaning that freshman roommates could find a big difference should be aware that their bedrooms could be reoccupied by
between their Priority Numbers. other students within 24-48 hours after a campus closing is
Displacement earned. This provision does not apply to residents who leave
This is our term for the rare occasions when students are forced the University and/or the residence halls for other reasons (e.g.,
to relocate from their rooms because their floor or building is: personal, financial, medical) and later return to residence halls.
“Can I get out of
• scheduled for renovation or closing,
• being converted for use by the opposite sex,
my housing contract?”
• being converted for students in a special University
• uninhabitable because of an emergency.
Release from the Agreement
Normally, announcements can be made several weeks or Your Residence Halls/Dining Services Agreement is for the entire
several months in advance. Under normal circumstances, no academic year and cannot be cancelled by you. Releases will be
student has to leave on-campus housing and there is an approved solely at Resident Life’s discretion. A resident
opportunity to select one’s new room using the regular room submitting our Petition for Release form (available at
change, Room Selection and “pull-in” procedures. www.resnet.umd.edu) will also be required to submit
supporting documentation in support of the request.
Absences of 1-2 Semesters Approved reasons for release from the Housing Agreement
If you leave the residence halls because you have been registered include:
to participate in one of the following programs, you can be • graduation in December
assured of having another room assignment when you return, so • withdrawal from all classes after check-in
long as you otherwise are eligible, if you follow the proper • cancellation of Spring semester course registration
guidelines for securing a residence hall space: • failure to register for classes after check-in
• transfer to another university or college after Fall
• Study Abroad semester
• Student teaching • academic dismissal after Fall semester
• Approved internship/co-operative education programs • Study Abroad, student teaching placement, or Cooperative
Education assignment arranged by a UM department
If your absence starts in the Spring semester, you must petition
• call from a fraternity or sorority “wait list” to fill an avail-
for release from your Agreement by our December 1 deadline by
able vacancy in a chapter house (new pledges not
If your absence starts in the Spring or Fall semester, you should • election as approved officer with live-in requirement in a
not participate in the Spring Room Selection process. At the fraternity or sorority: President, Vice President, Pledge
beginning of your last semester away from the residence halls, Chair, Social Chair, House Manager, or Secretary (no more
you should contact the Assignments staff to: than four such officers per chapter)
• provide your contact address and phone number, • sudden and unexpected hardship, or sudden and
• indicate where you had been living and where you would unexpected medical condition or physical or emotional
like to be reassigned, disorder, that prevents participation in the Agreement and
• indicate whether any resident should be “pulling” you into cannot be accommodated within residence halls
a vacancy, and • unexpected and unpreventable loss of financial assistance
• ensure that your online Housing Agreement is submitted by (excluding loans) awarded by the campus that prevents
the required deadline. continued participation in the Agreement and cannot be
accommodated within residence halls
Attempts will be made to assign you where and with whom you • completion of or withdrawal from the Maryland English
prefer, within the limitations of available space and time, so Institute or Institute of Applied Agriculture*
long as you submit your Agreement by the required deadline.
Once you’re back on campus, you can ask to have a Priority Detailed information is in the Procedures for Petition for
Number assigned to you. You will get points for continued Release from the Residence Halls/Dining Services Agreement
college/university enrollment and will keep all housing points available at www.resnet.umd.edu.
Withdrawal From All Classes
If you withdraw from all classes at any time during a semester,
If a release is desired for the end of Fall/start of Spring semester, you are expected to immediately submit a Petition for Release.
your Petition must be submitted to Assignments by 12 Your move-out should occur within 48 hours after your
midnight December 1, to avoid financial penalty. withdrawal is processed. Pro rata credits for the unused portion
of the semester’s housing and meals are made through the 14th
Petitions received after December 1 will be subject to release
week of the semester. Credits will not be made until you have
fees as outlined in the Terms and Conditions.
officially checked-out of your room and returned your keys. If
No petitions will be accepted or approved, except for reasons of you withdraw in the last few weeks of a semester with the
intention of being enrolled for the next semester, you
disenrollment, after the first day of classes.
normally must reapply for housing without priority and wait to
When Your Release
be reassigned from any housing waiting list.
If you are dismissed, your housing assignment will be held until
• Move-out and return of keys/check-out may not occur your involvement in the University’s reinstatement process has
until your release has been approved. been completed. If you are readmitted after a semester or more
• Your space will be assigned to another student. of non-enrollment, you must reapply for housing without
• You forfeit all priority for room selection earned priority and wait to be reassigned from any housing waiting list.
When You’re Checking Out...
during your entire stay in residence halls.
When Your Release
Cannot be Approved...
Out of courtesy to your roommate and those who follow you
into your room...
• Resident Life staff will work with you to resolve any • Wait until your room change, release from Agreement, etc.,
difficulties that led you to seek a release. Options include has been officially approved.
room changes and workships and other forms of financial • Carry all trash and unwanted items to the outside dumpsters.
assistance. • Make sure walls, doors, windows, etc., are clean and
• You will be held financially responsible for the remainder without damages.
of the Agreement (if you remain enrolled), even if you do • Clean, broom-sweep or mop the floor, and restore the
not physically occupy your assignment. room to its “move-in day” condition, including
repositioning all furniture.
• Return all keys and access cards to your Service Desk, and
sign and keep a copy of your Room Condition Report
• Reset your VoiceMail password to 1-2-3-4-5 and delete
your personalized greeting and any messages.
Part-Time Student Status • Contact Dining Services at (31) 48068 to determine your
actual charges/credits for point plan services during the
You are expected to maintain full-time student status (12 rest of the semester/year.
Breaks in North Campus
credit hours or more) each semester. If you drop below 12
credits after Schedule Adjustment ends, you normally may
remain in residence halls that semester, although Resident Life
reserves the right to have you move out if your reduced credit All North Campus halls are closed and locked for the three
load would pose issues with roommates or create other University closings — at Thanksgiving, between semesters and
problems within your living environment. during Spring Break in March.
During these times, North Campus residents must plan in
advance to be away from campus and to stay out of their
buildings and rooms: observable violations of the Residence Hall Rules (see pages
• 7pm Wednesday before Thanksgiving to 10am the next 11-14). Staff are expected to report those violations including
Sunday presence or evidence of pets, weapons, fire crackers, illegal
• 7pm the last day of final exams in December through 10am substances, lounge furnishings, fuel, lofts or other prohibited
on reopening day in January items.
• 7pm Friday before Spring Break starts through 10am two
Administrative action, billing, and/or judicial referral can result
if unauthorized items or unsafe or unclean conditions are
found. University, State, and private property which is not
As you pack to leave for each Break:
authorized for student rooms may be removed. If damages,
• Take with you valuables such as money, jewelry,
missing furnishings, deficiencies requiring maintenance or
computer, etc. and clothing, medications, tickets, etc. you
housekeeping attention are found, the room’s residents may be
will need during the Break
billed the costs of corrective action.
• Unplug all electrical appliances and move belongings off the
floor as precautions against fire, flood, etc. During visual inspections, staff are instructed not to open
• Clean your refrigerator. Get rid of food that could spoil. drawers or closets or search through personal belongings and
• Check your mail and your VoiceMail.
Breaks in South Campus
will observe only those things which are in plain sight in the
Inside Student Rooms
All South Campus halls (North Hill, South Hill, and
Leonardtown Communities) remain open during the
Thanksgiving, Winter, and Spring breaks. During
Thanksgiving and Spring Break, South Campus residents can When Residential Facilities staff respond to work requests or
come and go as they please and there is no additional fee to stay emergencies or conduct inspections, they will knock and
in their rooms during these times. announce themselves by name and department. They should
be admitted to your room; they will honor a short delay. Most
For the month-long Winter Break, South Campus residents work requested by residents and staff is performed
have the option to register to stay in their rooms for a fee weekdays 8am to 4pm. If students would prefer to schedule a
(Deadline: two days before the Break starts), in which case they time for the work to be performed, they can request this
must pay an additional fee equal to one-half the normal rate for service when they report the work to Residential Facilities at
the extra month’s worth of housing services. x4WORK. Residents will need to be available during a block
of time for the schedule, due to unplanned requirements that
South Campus Commons remains open all year. Residents
normally occur daily.
must vacate at the end of the lease period per instructions
provided by Capstone management staff. Sometimes the work to be performed in a resident’s room
involves space around, behind or under the resident’s
belongings. Repairs to closets, dressers, desks, etc., may call for
staff to open or enter these spaces and to move aside the
resident’s belongings. Residents should move their belongings
away from work areas when they know work is to be done in
Since North Campus halls close for each break period, residence
hall staff conduct visual safety inspections inside all student
rooms prior to each break. On South Campus, given
low-occupancy and the length of the winter break, residence
hall staff conduct visual safety inspections inside all student
rooms at the end of the fall semester prior to the start of the
winter break period. Staff will visually inspect every room
regardless of whether or not students register to stay in their
rooms over the winter break.
During these visual inspections, staff are instructed to watch for
Computer Use in Your Room
With your laptop or PC, you can connect to the University • You must ensure that your computer is equipped with appro
network and access the Internet in your residence hall room priately updated anti-virus software and definitions. Please
through your personal wired connection and through the see http://helpdesk.umd.edu/virus for more information.
wireless network. Your wired connection is fast and secure, and • You must ensure that your computer is automatically updated
access is simple...just plug your computer into your data jack with the latest security patches and hot-fixes appropriate to
using a CAT 5 Ethernet cable, open up your Web Browser, and your operating system and applications.
University of Maryland
follow the onscreen instructions.
Policy on the Acceptable
For wireless access, please visit www.oit.umd.edu/nts/noc/
Use of Information
wireless/connect.html for information on connecting to the
"umd-secure" wireless network. Please note, residence hall
students may not use, connect or bring to campus their own
wireless routers or similar access points. The on-campus use of
such personal devices is prohibited by University policy. Please
visit http://nethics.umd.edu/policies/network_guidelines.html (Approved as amended by the University Senate on April 3, 2006;
to view the entire University policy regarding student guide- signed by President Mote on April 5, 2006)
lines for campus network computer usage.
Primary Principles: Freedom of Expression and Personal
You may also visit www.resnet.umd.edu/isu, email Responsibility
email@example.com, or call (301)314-3282 for further information. Freedom of expression and an open environment to pursue
scholarly inquiry and for sharing of information are
encouraged, supported, and protected at the University of
Maryland. These values lie at the core of our academic
As part of the University’s initiative to provide wireless service community. Censorship is not compatible with the tradition
to students, faculty, staff and guests, wireless access was made and goals of the university. While some computing resources
available throughout campus within general public areas, in all are dedicated to specific research, teaching, or administrative
residence halls and academic buildings, and in many non- tasks that would limit their use, freedom of expression must, in
academic buildings. Please visit www.oit.umd.edu/nts/noc/ general, be protected. The university does not limit access to
wireless/map.html for a comprehensive map of campus wireless information because of its content when it meets the standard
Things to Know about
of legality. The university's policy of freedom of expression
applies to computing resources.
Concomitant with free expression are personal obligations of
each member of our community to use computing resources
You are responsible for all network activity originating from your responsibly, ethically, and in a manner which accords both with
data jack, with or without your knowledge. Therefore, you the law and the rights of others. The university depends first
should be aware of the following: upon a spirit of mutual respect and cooperation to create and
• You may not provide network access to anyone who is not a maintain an open community of responsible users.
member of the University of Maryland community.
• You may, if installed and set up properly, operate server General
software on your computer as long as it is not a source of This policy sets forth standards for responsible and acceptable
persis tent traffic to the network as the result of running use of university information technology (IT) resources. These
server services (e.g., sharing files with a peer-to-peer network, resources include computer systems, computer labs,
operating a streaming web cam, operating a public applications, networks, software, and files.
FTP or IRC server).
IT resources are provided to support the academic, research, • Ignoring individual departmental or unit lab and system
instructional, and administrative objectives of the university. policies, procedures, and protocols.
These resources are extended for the sole use of university • Facilitating access to university IT resources by unauthorized
faculty, staff, students, and all other authorized guests to users.
accomplish tasks related to the status of that individual at the • Exposing sensitive or confidential information or disclosing
university, and consistent with the university’s mission. any electronic information that one does not have the
authority to disclose.
Those using university IT resources, whether at the university
• Knowingly using IT resources for illegal activities. Criminal
or elsewhere, are responsible for complying with security
or illegal use may include obscenity, child pornography,
standards set forth by the Vice President and Chief Information
threats, harassment, copyright infringement, university
Officer (VP/CIO), safeguarding identification codes and
trademark infringement, defamation, theft, identity theft,
passwords, and for using them solely for their intended
and unauthorized access.
purposes. Individuals are solely responsible for their personal
use of IT resources and are prohibited from representing or Enforcement
implying that statements related to such use constitute the Violation of the provisions of this policy constitutes
views or policies of the university. unacceptable use of IT resources, and may violate other
The maintenance, operation, and security of IT resources university policies and/or state and federal law. Known or
require responsible university personnel to monitor and access suspected violations should be reported to the appropriate
systems and networks. To the extent possible in the electronic university computing unit. Reports may also be sent to the
environment and in a public setting, a user’s privacy will be security unit within the Office of Information Technology
preserved. Nevertheless, that privacy is subject to applicable (firstname.lastname@example.org). If possible, reports should include a copy of
federal and state law, including the Maryland Public any non-sensitive information relevant to the putative violation.
Information Act, and the needs of the university to meet its Violations will be acted upon by the appropriate university
administrative, business, and legal obligations. authorities and/or law enforcement agencies. Violations may
result in the restriction or revocation of access to IT resources;
Prohibited Conduct faculty, staff, or student disciplinary action; academic
The following provisions describe conduct prohibited under dishonesty proceedings through the Student Honor Council; or
this policy: legal action.
• Altering system software or hardware configurations without
authorization; disrupting or interfering with the delivery or The VP/CIO or designee may suspend, block, relocate to a
administration of IT resources. secure location, or restrict access to information and network
• Attempting to access or accessing another's accounts, private resources when necessary to protect the integrity, security, or
files, e-mail messages, or intercepting network communica functionality of university IT resources or to protect the
tion without the owner's permission except as appropriate to university from liability. Notice of such action will be provided
your job duties and in accordance with legitimate university to the designated security contact for the affected unit.
• Misrepresenting oneself as another individual in electronic Administration
communication. Individual areas within the university (including divisions,
• Installing, copying, distributing, or using digital content colleges, schools, and departments) may elaborate upon this
(including software, music, text, images, and video) in viola policy with unit-specific policies as long as they do not violate
tion of copyright and/or software agreements or applicable the spirit and intent expressed elsewhere in this policy.
federal and state law.
Consistent with University System of Maryland requirements,
• Engaging in conduct that interferes with others’ use of shared
this policy will be reviewed and updated annually or as needed
based on the recommendations of the VP/CIO.
• Using university IT resources for commercial or profit-mak
ing purposes or to represent the interests of groups unaffili Questions, comments, or suggestions regarding this informa-
ated with the university or unassociated with the normal pro tion can be directed to the Office of Information Technology
fessional activities of faculty, staff or students without written Project NEThics staff, 301-405-8787, or via e-mail to
authorization from the university. email@example.com.
Service Desk Call your Community Office if you have questions about:
• Hall governance opportunities
The service desks for all of the communities are open 24 hours. • Blood Drive information
To reach your service desk dial 4 and the first four numbers of • Check-out procedures
the building name, for example to reach Easton Desk dial • Mid–semester inspections
(31) 4EAST [(with the exception of the North Hill which is • Visitation policies
(31) 4HILL)]. • Issues with roommates, floormates
• Suggestions for improving your community or floors
Call your Service Desk for: • Space reservations
Annapolis Hall (31)42100
• Immediate assistance by Resident Life staff
• Loaner keys
• Package pick–up
• Equipment loans The Resident Life Director’s Office and offices for Assignments,
• Phone numbers to area restaurants Design and Publications, Student and Staff Development,
• Phone numbers for residents Student Employment Center, Payroll and Accounting are all
• General information located in Annapolis Hall. Call ahead to make appointments
• Contact with Resident Life staff on duty with staff members that you would like to see. Hours are
Commons (SCC) #3 (31)47598
Call Annapolis Hall with questions about:
• Room assignments information
• Resident Life publications
Hours are weekdays 8:30am–4:30pm. • Overnight Stay Program information
• Academic Support programs
Call SCC #3 for questions about: • Billing appeals
• Disciplinary conferences • Petition for release from housing agreement
• Research findings
• Tutoring programs
• Program development
• Student Employment Center
• Summer jobs
South Campus..............................................(31) 47484
• Work Study Program
(North Hill, South Hill, and Leonardtown)
• Jobs with Resident Life
Denton .........................................................(31) 44645
Ellicott .........................................................(31) 47399
Cambridge ...................................................(31) 47925
South Campus Commons ...........................(31) 46621
Your RD and CD can be reached at the Community Office.
Call ahead to make an appointment with the staff member you
would like to see. Hours are weekdays 8:30am-4:30pm.
The Department of Residential Facilities is responsible for
maintenance, housekeeping, and pest control in the residence
halls. They have a 24-hour Service Center (301-314-9675) to
direct your repair requests to the appropriate work crew.
Call Residential Facilities’ Service Center for requests about:
• Loss of power, lights, heat
• Problems with window screens
• Security deficiencies, damages to security hardware
• Changing light bulbs
• Pest control
• Plumbing problems
• Painting requests
• Furniture repairs
• Key or lock or door problems
• Housekeeping inquiries
• Snow removal
To find out information about the services provided by
Residential Facilities, you can refer to their Services Guide (one
copy per resident to be found in your room at the start of the
fall semester), or you can reach them at www.4service.umd.edu.
Comments, compliments or complaints can also be sent via this
The University also contracts with several non-University
vendors to provide the following services to residents within
residence halls: Comcast for cable television, Collegiate
Marketing for Bedloft kit rentals, Quality Products and Services
for carpet sales, ASI/Coinmach for laundry services, Pepsi for
beverage vending machines, and Custom Vending for snack
machines. Local newspaper delivery agencies and parcel
delivery services are permitted to enter residence halls lobby
areas only to make drop-offs at our service desks. Except as
described above, the University has not authorized other
vendors to provide goods or services within residence halls.
Questions regarding these contracted services described above
may be directed to the Department of Residential Facilities at
For South Campus Commons, housekeeping, facility
maintenance, and repairs are provided by South Campus
Commons staff, not by the Department of Residential
Facilities. To request service or assistance, complete an online
work order or visit your South Campus Commons 24-hour
For a year that Resident Life cannot guarantee that all interested Seventh
and eligible residents will be able to return to the residence halls, Returning Residents for a Fall semester who drop from
available spaces in the residence halls will be allocated in the Commitment groupings 2, 3, 5 and 6 above because they:
• are dismissed for academic reasons after Fall but are
First reenrolled and in residence halls Spring, and/or are
New Freshmen for a Fall semester who meet the University’s dismissed after Spring;
housing and admissions deadlines • withdraw from all classes (except for medical reasons and
sudden or unforseen circumstances) at any time during
Second either semester but are re-registered, in good standing and
Returning Residents for a Fall semester for whom the previous living in residence halls at March 1;
Spring was their first or second semester of enrollment at any
college or university and at least their first semester in • drop below 11 credit hours (12 hours is minimum for
University of Maryland, College Park residence halls (also full-time status) at any point during Fall or Spring, except
includes returners from Study Abroad, approved co-ops, that a resident may drop as low as 8 credit hours once
student teaching and medical absences) during his/her undergraduate housing experience without
housing penalty; or
Third • drop below 8 credit hours at any point after Schedule
Returning Residents for a Fall semester for whom the previous Adjustment ends in a semester
Spring was their third or fourth semester of enrollment at any
college or university and at least their first semester in Eighth
University of Maryland, College Park residence halls (also Spring semester residents who miss Room Selection deadlines
includes returners from Study Abroad, approved co-ops, but ask to return to residence halls for Fall semester and New
student teaching and medical absences) Freshmen for Fall who sign up for housing and/or
confirm enrollment after their deadline
Students coming to the University of Maryland, College Park Ninth
from other colleges and universities for one year or one Spring semester residents seeking housing and not in good
semester through a Study Abroad or approved exchange financial standing as of March 20 or any date thereafter and all
program returning applicants, in the order their housing and
dining agreement requests are received, including:
Returning Residents for a Fall semester for whom the previous • Spring residents who are not full-time undergraduate
Spring was their fifth or sixth semester of enrollment at any students but are living in residence halls Spring and
college or university and at least their first semester in seeking Fall housing (e.g. part-time or special under
University of Maryland, College Park residence halls (also graduate students, graduate students, University College
includes returners from Study Abroad, approved co-ops, students),
student teaching and medical absences)
• new Transfer students for Fall and, later, for the following
Returning Residents for a Fall semester for whom the previous • students desiring to re-enter residence halls and/or the
Spring was their seventh or more semester of enrollment at any University after a semester or more absence (excluding
college or university and at least their first semester in approved Study Abroad, co-ops, and student teaching
University of Maryland, College Park residence halls (also programs and medical absences), and
includes returners from Study Abroad, approved co-ops, • students who live off campus Spring and/or Fall but want
student teaching and medical absences) to live in residence halls Fall and/or Spring
Emergency Numbers Global Communities Program.........................(31) 47100
Hinman CEOs Program .................................(40) 53677
Fire, Police or Medical Emergency ...................911 Honors College................................................(40) 56771
Police (non-emergency) ....................................(40) 53555 Jiménez-PorterWriters’House Program.............(40) 50671
Language House...............................................(40) 56996
Syn*Quest Collaborative……....................…..(31) 47399
Virtus: Success in Engineering …...............…(40) 58308
Annapolis Service Desk ....................................(31) 4ANNA
Assignments Office, Resident Life....................(31) 42100
Cambridge Community Office ........................(31) 47925
Centreville Service Desk...................................(31) 4CENT
North Campus .............................................(31) 44645
Cumberland Service Desk ................................(31) 4CUMB
Denton Community Office .............................(31) 44645
South Campus..............................................(31) 47484
Denton Service Desk........................................(31) 4DENT
Bursar’s Office ..................................................(31) 49000
Easton Service Desk .........................................(31) 4EAST
Campus Programs ............................................(31) 47174
Educational Programs and Outreach.................(31) 4HALL
Diploma Office ................................................(31) 48270
Elkton Service Desk .........................................(31) 4ELKT
Financial Aid, Student......................................(31) 49000
Ellicott Community Office ..............................(31) 47399
Graduate Minority Affairs Office .....................(40) 54183
Ellicott Service Desk.........................................(31) 4ELLI
Greek Affairs ....................................................(31) 47174
Hagerstown Service Desk .................................(31) 4HAGE
Hillel Information ............................................422-6200
Information Systems, Resident Life..................(31) 4DATA
Human Relations Programs, Office..................(40) 52838
LaPlata Service Desk ........................................(31) 4LAPL
International Education Services ......................(31) 47740
Leonardtown Community Office.....................(31) 47484
Multi-Ethnic Student, Office ...........................(40) 55615
Leonardtown Service Desk ...............................(31) 4LEON
Off Campus Housing, Office...........................(31) 43645
North Hill Community Office.........................(31) 47484
Registrations Office ..........................................(31) 48240
Oakland Service Desk.......................................(31) 4OAKL
Residency Classification Office.........................(31) 49596
Queen Anne’s Service Desk ..............................(31) 4HILL
Rights and Responsibilities,
Resident Life.................................................(31) 47598
Residence Hall Association...............................(31) 48346
South Hill Community Office .........................(31) 47484
Student and Staff Development, Eppley Recreation Center (ERC) .....................(40) 5PLAY
Resident Life.................................................(31) 47608 Campus Recreation Services.............................(31) 45454
South Campus Commons Service Desk Blgs 1& 2.(22) 60001 Intramural Sports .............................................(22) 64444
South Campus Commons Service Desk Blgs 3& 4.(22) 60003
Ritchie Coliseum..............................................(22) 64400
South Campus Commons Service Desk Blgs 5& 6.(22) 60006
Office of Information
Academic Community Experience ...................(31) 49423
Technology Help Desk .................................(40) 51500
Beyond the Classroom ......................................(31) 46621
Resident Life Information Systems...................(31) 4DATA
CIVICUS Program ...........................................(40) 58759
College Park Scholars ........................................(31) 42777
Digital Cultures & Creativity.............................(40) 52866
FLEXUS: Women In Engineering ...................(40) 53931
Diamondback Tranportation Services
Parking, Campus..............................................(31) 4PARK
Shuttle-UM: N.I.T.E. Ride Service,
Escorts Service..................................................(31) 4NITE
Dining Services, Contract Office......................(31) 48069
Dining Services, Nutritionist............................(31) 48058
Dining Services, Lost Meal Card......................(31) 48064
Dining Services, Director’s Office ....................(31) 48054 Information, Campus Telephone......................(40) 51000
Mail Services, Campus .....................................(40) 54473/4
Career Development Center.............................(31) 47225 Comcast Cable .................................................(31) 4CATV
Employment, Job Referral Service....................(31) 47225
Employment Center, Resident Life ..................(31) 45111
Employment Office, Residential Facilities ........(40) 57440
Alcohol and Drug Programs,
University Health Center .................................(31) 48126
Counseling Center ..........................................(31) 47651
Disability Support Services (Voice)...................(31) 47682
(TTY) ...................(31) 47683
Health Center, Appointments ..........................(31) 48184
Help Center, Crisis Line...................................(31) 4HELP
College of Library Information Services ...........(40) 52066
Computer Science ............................................(40) 54261
Engineering and Physical Sciences....................(40) 59157
Hornbake .........................................................(40) 59236
McKeldin .........................................................(40) 59075
See Testudo at www.Testudo.umd.edu
Director’s Office, Residential Facilities .............(31) 47512
Stamp Student Union
Residential Facilities, Service Center.................(31) 4WORK
Book Center, University ...................................(31) 4BOOK
Hoff Theater, Stamp Student Union ................(31) 4HOFF
Student Union Information Desk ....................(31) 4DESK
A F O S
Adjudication Process 16 Fire 12 Other Administrative Actions 18 Safety 7
Administrative Records 20 Fire Alarm 8 Safety & Security 6
Air conditioner 14, 15 Sprinklers 8 Bomb Threats 8
Alcoholic beverages 13 Fire Prevention 7 P Safety Services 9
Annapolis Hall 37 Fire Watch 8 Securing Your Personal Property 7
Parties and Group Events 21
Appeals 19 Fireworks 12 Safety and Security Prohibitions 14
Petition for Release 29
Flammable materials 13 Sanctions 17, 19
Schedule of Classes 20
B Policies 10
Service Desk 37
G Alcohol Poisoning 11
Sexual Harassment 22
Bicycle 7 Alcohol Policy 10
Shuttle-UM Buses 6
Bill of Rights 10 Guests 13 Distribution 13
Billing 18 Computer Use and Data Jack
Breaks 31 Policy 11
H South Campus 2
North Campus 31 Drug Policy 10
South Campus Commons 27
Safety Inspections 31 Smoking Policy 11
Housing Commitments 36 Space Reservation form 21
South Campus 31 Vaccination Policy 11
Housing Contract 29 Staff Entry 14
Building Access 6 Paraphernalia 13
Housing Termination 12 Staff in Residence Halls 5
CommunityDirector 5, 20, 22
Preliminary Interviews 16
C Customer Service Supervisor 5
I Procedural Protection 17
Head Resident 5
Cambridge Community 2 Resident Assistant 5, 21
Illegal drugs 13
Cecil Hall 3 Q Resident Director 5, 22
Incident Report 16
Checking Out 30 Suites and Apartments 24
Code of Student Conduct 19. Quiet Hours 4
See University Police J
Community Offices 37 U
Computer Judicial Board Hearings 17 R
Unit Agreements 21, 23, 24
Referrals 16 University Courtyard 27
K Refrigerators 15 University Police 6, 7, 12
Release from the Agreement 29
Cooking appliances 15
Keys 6, 30 Mid-Year 30
Representation 17 V
D Residence Halls/Dining
L Violation 12
Services Agreement 5, 11, 13,
Visiting Hours 4
Denton Community 2 15, 17, 29
Legal Aid Office 17 Visitors and Guests 4
Destruction 12, 13 Residence Hall Security 7
Disciplinary Conferences 16 Residence Hall Rules 12
Lofts 14, 15
Discrimination 22 Residential Facilities 4, 31, 35
Removal of Lofts 18
Displacement 29 4WORK 4, 6
Diversity 24 Repairs 4
Documentation 16 Room Changes 26, 27
M Room Freeze 26
E Single Rooms 26
Microwaves 14, 15 Room Condition Report 30
Ellicott Community 2
Room Selection 27
Priority Number 27
Explosives 12 N Roommates 4
North Campus 2
North Hill 2,3
We Want To
Hear From You
Whenever you need information or have a comment to make about the residence
halls at Maryland, there are lots of ways you can have your questions answered and
learn more about us at the same time!
• Call 301.314.2100, where staff are available weekdays 8:30am to 4:30pm
• Visit our Website at http://www.resnet.umd.edu
• E-mail firstname.lastname@example.org
• Write or visit Annapolis Hall, UM, College Park, MD 20742
• FAX 301.314.9750