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Patient Navigator Seattle Cancer Treatment and Wellness Center is a patient-focused integrative care facility dedicated to healing and hope for patients with cancer. Oncologist, Naturopaths, Acupuncturists, Mind Body Medicine Therapists, Nurses and support staff are committed to delivering compassionate, integrative cancer care for the body, mind and spirit of patients. We are currently seeking a Patient Navigator to join our team. We are currently in Capital Hill but will be relocating to Renton (I-5 & 405) by the end of the year. JOB SUMMARY: The Patient Navigator serves in the capacity of “Patient Care Concierge”. The Patient Navigator is a point of contact responsible for orienting patients to the integrated care model of Seattle Cancer Treatment and Wellness Center (SCTWC) and contributes to creating and maintaining patient flow on a daily basis. This position provides supportive consultation and coordinates services for patients throughout their treatment. Additionally, the Patient Navigator provides post-treatment communication and follow-up for patient and/or family members. This position participates in promoting and facilitating the delivery of psychosocial services to patients. The Patient Navigator demonstrates SCTWC’s Mission, Vision, Values and patient focus to every SCTWC patient. ESSENTIAL DUTIES AND RESPONSIBILITIES: Serves as care facilitator/patient advocate to ensure Continuity of Care. Introduces patients to all aspects of the integrated healthcare model available at SCTWC. Assists in identification and provision of psychosocial services through direct provision or referring for appropriate services. Assists the Patient Financial Coordinator in assessing patient’s financial status, financial barriers and referral to resources for financial assistance. Communicates daily with healthcare providers, nurses, medical assistants, Mind Body Medicine (care team) to ensure patient direct care needs are met. Communicates daily with scheduling personnel to identify and assist in mitigating patient’s appointment scheduling, confirmation, or compliance issues. Facilitates on-going communication with patients prior to, during and after treatment with SCTWC. Duties and responsibilities are not all inclusive and may be expanded or changed as deemed necessary by the Practice Administrator. REQUIRED SKILLS & EXPERIENCE: Bachelor’s Degree; Experience in a healthcare setting; Strong customer service skills. PREFERRED SKILLS & EXPERIENCE: Knowledge of medical terminology; Oncology experience; Familiarity with a variety of healthcare field concepts, practices and procedures. ADDITIONAL QUALIFICATIONS: Ability to provide compassionate and superior patient care; Excellent verbal communication and interpersonal skills; Demonstrated ability to independently attend to details, prioritize and complete multiple tasks in a high paced rapidly changing environment. BENEFITS: Seattle Cancer Treatment and Wellness Center offers a competitive compensation package including annual bonus opportunities. Our comprehensive benefits package includes medical, dental, vision, short-term and long-term disability, life insurance and the opportunity to purchase various supplemental insurance including life, long-term care, critical care and cancer. Seattle Cancer Treatment and Wellness Center will match up to a maximum of 4% to assist employees with retirement savings through our 401(k) savings plan. We also offer paid time off benefits, vitamin/mineral supplement discounts, tuition reimbursement, commuter assistance in the form or a parking or transportation pass and much more. The ability to successfully pass a background check and drug/alcohol test is a condition of employment. TO APPLY: Please send a cover letter and resume to email@example.com.
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