Patient Navigator Job Posting September 2008 by d06bNQ


									Patient Navigator

Seattle Cancer Treatment and Wellness Center is a patient-focused integrative care
facility dedicated to healing and hope for patients with cancer. Oncologist,
Naturopaths, Acupuncturists, Mind Body Medicine Therapists, Nurses and support
staff are committed to delivering compassionate, integrative cancer care for the
body, mind and spirit of patients.

We are currently seeking a Patient Navigator to join our team. We are currently in
Capital Hill but will be relocating to Renton (I-5 & 405) by the end of the year.

The Patient Navigator serves in the capacity of “Patient Care Concierge”. The Patient
Navigator is a point of contact responsible for orienting patients to the integrated
care model of Seattle Cancer Treatment and Wellness Center (SCTWC) and
contributes to creating and maintaining patient flow on a daily basis. This position
provides supportive consultation and coordinates services for patients throughout
their treatment. Additionally, the Patient Navigator provides post-treatment
communication and follow-up for patient and/or family members. This position
participates in promoting and facilitating the delivery of psychosocial services to
patients. The Patient Navigator demonstrates SCTWC’s Mission, Vision, Values and
patient focus to every SCTWC patient.

 Serves as care facilitator/patient advocate to ensure Continuity of Care.
 Introduces patients to all aspects of the integrated healthcare model available at
 Assists in identification and provision of psychosocial services through direct
   provision or referring for appropriate services.
 Assists the Patient Financial Coordinator in assessing patient’s financial status,
   financial barriers and referral to resources for financial assistance.
 Communicates daily with healthcare providers, nurses, medical assistants, Mind
   Body Medicine (care team) to ensure patient direct care needs are met.
 Communicates daily with scheduling personnel to identify and assist in mitigating
   patient’s appointment scheduling, confirmation, or compliance issues.
 Facilitates on-going communication with patients prior to, during and after
   treatment with SCTWC.
 Duties and responsibilities are not all inclusive and may be expanded or changed
   as deemed necessary by the Practice Administrator.

 Bachelor’s Degree;
 Experience in a healthcare setting;
 Strong customer service skills.

 Knowledge of medical terminology;
 Oncology experience;
 Familiarity with a variety of healthcare field concepts, practices and procedures.

   Ability to provide compassionate and superior patient care;
   Excellent verbal communication and interpersonal skills;
   Demonstrated ability to independently attend to details, prioritize and complete
    multiple tasks in a high paced rapidly changing environment.

BENEFITS: Seattle Cancer Treatment and Wellness Center offers a competitive
compensation package including annual bonus opportunities. Our comprehensive
benefits package includes medical, dental, vision, short-term and long-term
disability, life insurance and the opportunity to purchase various supplemental
insurance including life, long-term care, critical care and cancer. Seattle Cancer
Treatment and Wellness Center will match up to a maximum of 4% to assist
employees with retirement savings through our 401(k) savings plan. We also offer
paid time off benefits, vitamin/mineral supplement discounts, tuition reimbursement,
commuter assistance in the form or a parking or transportation pass and much more.

The ability to successfully pass a background check and drug/alcohol test is a
condition of employment.

TO APPLY: Please send a cover letter and resume to

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