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Communications_Needs_Matrix_Template

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									  Wave                                     SERP Project and Number
Complete   01 - AML Monitoring System Replacement
Ongoing    02 - AML Policy and Procedure Enhancement (Business)
W1         03 - High-Risk Customer Scanning (OFAC Enhancements)
W2         04 - HRAM Tactical Updates
W3         05 - ALLL Enhancements (After July 2005)
W4         06 - ALLL Validation Database
W5         07 - ALLL Validation Documentation (Bus. & Tech)
W6         08 - Credit Portfolio Management Business Requirements
W7         09 - CDM - Credit Risk Managerial Reporting
           10 - CDM - Data Management Strategy & Roadmap for CRM
           11 - CDM - ETL Tuning and Framework Extension
           12 - CDM - Modified Reporting and Rollout
           13 - CDM Phase 3
           15 - CDM - TPR (Time Persistent Repository) Staging Area
           16 - CDW Phase 1 & 2
           17 - CMP 2.7
           18 - Collateral and Risk Mitigation Phase 1
           19 - Credit Data Integrity
           20 - Credit Workflow Assessment
           21 - CRM Business Requirements for CIS
           22 - External (Pillar 3) Reporting
           23 - Model Validation and Parameter Quantification
           24 - Credit Portfolio Management Delivery
           25 - Portfolio Models and Research
           26 - PRISM to Compass Clean up Phase I & II
           27 - PRISM Upgrade
           28 - Recalibration / Retail Models
           29 - Retail Cleanup
           30 - Source System Remediation
           31 - Tactical PRISM Enhancements
           32 - Torto Wheaton
           33 - Utilization & Recovery Data Tracking
           34 - Business Architecture
           35 - Change Mangement/Communication/Training- (CCT)
           36 - Technical Architecture
           39 - Economic Capital Methodologies
           40 - Capital Calculation Solution
           44 - Enterprise Model Validation Capability
           46 - Market Risk Capability
           47 - Education, Training & Communication
           48 - Risk System Implementation
           49 - Operational Event Data
           50 - Risk Reporting
           51 - Key Risk Indicators
           52 - SERP PMO Mobilization
           53 - Sarbanes Oxley Automation
           54 - Sarbanes Oxley Process Definition
           55 - SERP Data Integrity and Data Quality
           56 - Risk/Finance Reconciliation
           57 - Risk Based Pricing Models
           58 - Use Test
59 - Enterprise Compliance Management
60 - TPR Business Usage
61 - TPR 2
62 - U&R FAS114
63 - ALLL Enhancements - Credit Manager
64 - Collateral and Risk Mitigation Phase 2
65 - CMP 2.8
66 - Credit Workflow Integration
67 - Risk Control Self Assessment (RCSA)
68 - Scenario Analysis
69 - Framework
70 - Credit Portfolio Reporting Tool
71 - Modified Reporting Phase 2
72 - ALLL Framework Re-Design
73 - Data Analysis Tool Implementation
74 - High Risk Client Scanning Replacement
75 - Lending Workstation Assessment
76 - AFS Assessment & Gap Analysis
               Sub-Program                     SERP Contact
Compliance Risk              Aarati Bandlamudi
Credit Risk                  Ahmet Askin
Cross-Program Solutions      Al Nuckols
Data Governance              Andi Montgomery
Enterprise Risk              Andrea Castellow
Finance/Market Risk          Andres Garcia
Operational Risk             Andrew Hollinshead
                             Angela Rowe
                             Angela Sanders
                             Annette Fischer
                             Barry Black
                             Ben O'Dell
                             Bijal Patel
                             Bill Serravezza
                             Bob Coords
                             Chip Smallwood
                             Chris Ely
                             Christopher Lalomia
                             Darren Grzywacz
                             Daryl Grant
                             David Barnes
                             David Fisher
                             David Sykes
                             Devry Ross
                             Dorothy Spann
                             Elizabeth Young
                             Felice Schmookler
                             Fred Kim
                             Guillermo Barrios
                             Holly Vickrey
                             Jeff Hooper
                             Jenifer Alfonso
                             Jerry Baker
                             Jessica Laskar-Tuman
                             Jim Morrisette
                             Jim Sherlock
                             Jim Sproull
                             Joe Breedon
                             Joyce Green
                             Ken Ferrara
                             Kim Evans
                             Kris Anderson
                             Lawrence Schiff
                             Leslie Walker
                             Lisa Matheson
                             Lisa Rambler
                             Lucile Houseworth
                             Martha Keith
                             Meredith Forrester
                             Mika Smith-Webb
                             Mike Nealis
Mike Todd
Paula Hughes
Ralp Smith
Roger Roman
Roxanne Moore
Sara Kim
Scott Ross
Shari Brown
Shawn Alder
Simhadri Sadhu
Sohail Niazi
Terry Issah
Tim Osorio
Tom Haczynski
Tom Yu
Toni Stanek
William Cooper
             Vehicle                    Audience     Impact       Frequency
Calendar                Business PM Leads          Low        As Needed
Call                    CAT Testers                Medium     Bi-Monthly
Conference Call         CCT                        High       Bi-Weekly
Email                   Commercial LOB SFO                    Daily
Focus Group             Credit Workstream                     Monthly
Intranet Announcement   CRM Leads                             Quarterly
Kick-off                Cross-Program Teams                   Weekly
Meeting                 EIS Leads
Memo                    EIS PM Leads
Newsletter              ERM Leads
Pilot                   Group Heads
Presentation            Leasing
Report                  LOB Heads
Status Report           Mortgage LOB SFO
Teleconference          Op Risk Leads
Training                Project Team
User Guide              Regional Presidents
Vendor Demo             Retail LOB SFO
Webinar Training        Risk Managers
Website                 SAD Front Office
Workshop                Senior Credit Officers
Wrap-up                 Senior Finance Officers
                        Senior Management
                        SERP PM Leads
                        SFO
                        STU
                        Treasury Representatives
                        Vendors
                        WIM LOB SFO
                                                                                                                                                                                                            Communications Needs Matrix


                                                                                                                                                                                                                                                                                                                   # End Users   Impact Level
    SERP ID & Project                                  Communications Event                                                                Communications                                                                                                                                                                                       Approvals
                                    Project                                       Communications Event           Key Message(s)                                         Delivery Date                Frequency                    Vehicle                                         End Users / Affected Audience*     Impacted     (High, Low,               Issues   Status     Notes
         Name                                               Owner                                                                            Author/PM                                                                                                 Communications Recipient                                                                 Required
                                                                                                                                                                                                                                                                                                                    (# or N/A)     Medium)




Instructions:

    Review the project charter, project plans, contracts, interview results, and engagement materials to identify all sources of project information. Describe the information to be distributed, including content and level of detail to be used.
    Note the timing (e.g., weekly, monthly) or trigger (e.g., deliverable completed) if the communication.
    Determine the media that will be used.

    Identify person or role responsible for providing the information.


Delete these instructions when finished.


                                                                                                                                                                                                                                                                                                                   # End Users   Impact Level
                                                       Communications Event                                                                Communications                                                                                                                                                                                       Approvals
        SERP ID#                    Project                                       Communications Event           Key Message(s)                                         Delivery Date                Frequency                    Vehicle                                         End Users / Affected Audience*     Impacted     (High, Low,               Issues   Status     Notes
                                                            Owner                                                                            Author/PM                                                                                                 Communications Recipient                                                                 Required
                                                                                                                                                                                                                                                                                                                    (# or N/A)     Medium)

                                                                                                                                                                                                                                                                                                                                                                              Send to SERP
                                                                                                                 Go live
                                AML Monitoring                                        HRAM System                                                                                                                                                                                                                                                 Jim          Non            Comm for review
            1                                              Alan Wages                                            implementation of          Alvin Mitchum                  31-Jul-06                                               Memo                  LOBs, others affected       AML unit                        25           High                               Draft
                                System Replacement                                    Rollout                                                                                                                                                                                                                                                     Sproull      e              before
                                                                                                                 new tool
                                                                                                                                                                                                                                                                                                                                                                              disseminating
                                                                                                                 Go live                                                                                                                                                                                                                                                      Send to SERP
                                AML Monitoring                                        HRAM System                implementation of                                                                                                                                                                                                                Jim          Non            Comm for review
            1                                              Alan Wages                                                                       Alvin Mitchum                  31-Jul-06                                               Memo                  AML unit                    AML unit                        25           High                               Draft
                                System Replacement                                    Rollout                    new tool - online                                                                                                                                                                                                                Sproull      e              before
                                                                                                                 training available                                                                                                                                                                                                                                           disseminating

* NOTE: If Communications Recipient ≠ End Users then additional communications are probably necessary to End User

								
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