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					UQ Web
Content
Management
System

User Manual
Created by: Web Services, Office of
Marketing & Communications
Contact: webservices@uq.edu.au
             UQ Web Content Management System
Contents
1.      GETTING STARTED............................................................................................................... 3
        UQCMS Access ...................................................................................................................... 3
        Web Services Contact Details ................................................................................................. 3
2.      LOGGING INTO THE WEBCMS ............................................................................................. 4
     2.1 Selecting a Website .............................................................................................................. 4
3.      THE WEBCMS MENU ............................................................................................................ 5
4.      CREATING CONTENT ........................................................................................................... 6
     4.1 Items and Categories ............................................................................................................ 6
     4.2 Content page ........................................................................................................................ 7
        Title ......................................................................................................................................... 8
        Friendly URL ........................................................................................................................... 8
        URL ......................................................................................................................................... 8
        Summary................................................................................................................................. 8
        Formatting Command Toolbar (WYSIWYG) ........................................................................... 8
        Content Editing Window .......................................................................................................... 8
        Categorisation ......................................................................................................................... 8
        Date ........................................................................................................................................ 9
        Search Keywords .................................................................................................................... 9
        Additional Media URL.............................................................................................................. 9
        Additional Media Caption ........................................................................................................ 9
        Ranking ................................................................................................................................... 9
        Template ................................................................................................................................. 9
        Visibility ................................................................................................................................... 9
        Security Options .................................................................................................................... 10
        Publish to Web ...................................................................................................................... 10
        Save as Draft ........................................................................................................................ 10
        Cancel ................................................................................................................................... 10
     TRAINING ACTIVITY – 1 – CREATING A TOP LEVEL CATEGORY........................................ 11
     TRAINING ACTIVITY – 2 – CREATING A SECOND LEVEL CATEGORY ................................ 12
     TRAINING ACTIVITY – 3 – CREATING AN ITEM..................................................................... 13
     TRAINING ACTIVITY – 4 – CREATING A REDIRECT ITEM .................................................... 14
     TRAINING ACTIVITY – 5 – DOWNLOADING TRAINING MATERIAL....................................... 14
     TRAINING ACTIVITY – 6 – CUT & PASTE CONTENT TO WEB PAGES ................................. 15
5.      FILE MANAGER ................................................................................................................... 16
     TRAINING ACTIVITY – 7 – LOADING DOCS/IMAGES IN THE FILE MANAGER..................... 16
     TRAINING ACTIVITY – 8 – CREATING A DOCUMENT REDIRECT ITEM ............................... 18
6.      IMAGES ................................................................................................................................ 19
        File Format ............................................................................................................................ 19
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            UQ Web Content Management System
       File Size ................................................................................................................................ 19
       Image Dimensions ................................................................................................................ 19
       Software to edit Images......................................................................................................... 19
     TRAINING ACTIVITY – 9 – ADDING IMAGES TO A WEB PAGE............................................. 20
     TRAINING ACTIVITY – 10 – ADDING HYPERLINKS ............................................................... 22
     TRAINING ACTIVITY – 11 – MAKING A PAGE INACTIVE ....................................................... 23
     TRAINING ACTIVITY – 12 – SAVING A PAGE AS A DRAFT ................................................... 24
     TRAINING ACTIVITY – 13 – PASSWORD PROTECTING A PAGE ......................................... 25
7.     FREQUENTLY ASKED QUESTIONS ................................................................................... 26
       How do I use a user friendly URL on my web page? ............................................................. 26
       Why won’t my doc/pdf/xls document download? ................................................................... 26
       Why can’t I upload to the file manager?................................................................................. 26
       How do I make a change to my websites homepage? ........................................................... 26
       Can I make my documents secure (https)? ........................................................................... 26
       What if I delete a page in error? ............................................................................................ 26
       Can I change an item into a category and vice versa? .......................................................... 27




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        UQ Web Content Management System
1. GETTING STARTED
UQCMS Access

Prior to the UQCMS training course we require your UQ username so that we can enable your
access to the system.

To enable access to you website please ask the site's administrator, Senior IT Officer, Head of
School/Faculty or supervisor to send an email to webservices@uq.edu.au detailing the
title/website address of the site and stating that they authorise your request for access. Without
this authorisation we will be unable to give you access to your website.

For enquiries/problems about UQ username and password, please contact the ITS Help desk:
Telephone 3365 6000, or Email: help@its.uq.edu.au

Web Services Contact Details

For enquiries relating to UQCMS Training or questions relating to your website contact:
webservices@uq.edu.au




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        UQ Web Content Management System
2. LOGGING INTO THE WEBCMS
   Open a web browser, i.e. Internet Explorer/Firefox/Safari

   Type the WEBCMS address - www.uq.edu.au/online. The interface below should appear in
    your browser window.

   Login to the WEBCMS using a UQ username and password.




2.1 Selecting a Website

   Upon successful login the interface below should appear in your browser window.

   In top left hand corner select a site from the drop down list. For users authorised to maintain
    multiple sites all sites will be visible.

NOTE: Choose “Training” and click “Go” to participate in the training exercises.




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         UQ Web Content Management System
3. THE WEBCMS MENU
A knowledge of the different parts of the WEBCMS menu is necessary when using this interface to
view, create and edit content, view the live website and to load documents and images to the file
manager.

NOTE: The window below is the standard interface for users. If you are required to work with advance
      functionality such as templates this interface will expand to incorporate the extra menu options. Please
      contact webservices@uq.edu.au to discuss added functionality.




CREATE CONTENT
This facility allows users to create content pages for their website.

VIEW CONTENT
Navigating to the view content menu brings the user to the interface detailing the “site content” box
– as shown above. This site content area allows the user to view all web pages, edit or delete web
pages and search for web pages.

VIEW STRUCTURE
This menu gives the user an overview of the structure of the content.

VIEW STATISTICS
The view statistics menu gives users a basic snapshot of how many times each page has been
viewed since it was created.

NOTE: Web Services recommends Google Analytics as the preferred method of gathering statistical data for
      your Web Site. Please contact the website site's administrator, Senior IT Officer, Head of School/Faculty
      to ascertain who administers Google Analytics in your area. If you have any questions please contact
      webservices@uq.edu.au

FILE MANAGER
FTP (File transfer protocol) allows you to upload files and images to the internet for linking to web
pages. The WEBCMS has an inbuilt FTP called File Manager which you can use if you have been
given FTP access to your website.




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        UQ Web Content Management System
4. CREATING CONTENT
To create a new web page click on the “CREATE CONTENT” menu item on the left hand side of
the screen.

The interface below should appear in your browser window.




4.1 Items and Categories
An important concept to understand is the difference between items and categories. The simplest
way is to think of files and folders like those on your computer. Hence Items are the same as Files
(doc/pdf/xls) and Categories are the same as Folders.

   An item lives within a category in the same way a file lives within a folder.
   You can have many items within one category in the same way you can have
    many files in one folder.
   You can have categories within categories in the same way you can have folders
    within folders.

It is very important that you organise the structure of your website at the outset, identifying which
topics will have sub-topics, so that they can be made categories or items from the start.

A category will usually be a main section of your website (e.g. About Us/Research etc). An item
will be information which fits within that main category (e.g. School History, Staff, Structure etc),
hence you would have:




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        UQ Web Content Management System
4.2 Content page




NOTE: The items and categories pages interface are identical. A knowledge of the content page is
necessary when using this interface to view, create and edit content.
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        UQ Web Content Management System
Title
This is the name of your web page and is a mandatory field. Title will show up on your site map
and associated page menu’s (where applicable). When name your page it must be in lowercase
with the capitals for the first letter.

Friendly URL
The friendly url enables the web page to have a customised web address.

URL
This field enables the user to redirect the page to a specific weblink whether that is an internal or
external webpage or document.

Make this page a redirect
This checkbox works in conjunction with the URL and must be ticked to ensure that the page is
redirected to the link in the URL field above.

Summary
This field can be used to provide a brief summary of the content of the page. The summary will
show up below the title of the web page in the “more information” area at the bottom of a web page
or when a page is found in a search.

Formatting Command Toolbar (WYSIWYG)
The two rows of formatting command buttons on the toolbar allows the user to create features in
the content text such as bold, underline, bullets, hyperlinks, add/edit links, add/edit images etc.

NOTE:          By clicking the “source” button the command formatting area is greyed out
               and users are given the ability to insert HTML code or check HTML code in the
               content area.

Content Editing Window
The large box is the content editing window and displays the text and information that will appear
on your website.

The editor works like Microsoft Word. You can type normally, add spaces, formatting, hyperlinks,
images etc just as if you were creating a document.

Important information when working with web pages
Working with webpages differs slightly from working with documents and below are a few tips to
note when creating/editing your pages:
       Hold down 'Shift' and hit 'Enter' for a single line break
       When cutting and pasting information directly from a Word Document or another
        web page, unnecessary code from that page will carry through to your site. To avoid
        this copy the text from the Word Document or Web Page and use the paste as text
        icon in the toolbar. You may need to redo some formatting using the WYSIWYG
        toolbar.

Categorisation
Categorisation allows the web site pages to be structured. The default setting is "Top Level
Category" unless otherwise actioned.

If you require a new category/item to be placed under an existing one, simply check the radio
button corresponding to the existing category. An item can be placed in a category or multiple


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         UQ Web Content Management System
categories by selecting multiple checkboxes This feature is available to both items and categories
and is mandatory.

Date
This action is not in use. If you are maintaining an old blue template site you may need to use this
feature. Please contact Web Services: webservices@uq.edu.au.

Search Keywords
This field is not in use.

Additional Media URL
This field allows you to include an image on this page of your website that will be displayed in the
top right corner of the page with a thin black border.

Additional Media Caption
The text typed in this field will be displayed as a caption under the image added in the media url.
The size limit on this field is 255 characters.

Ranking
With this feature, you can rank an item/category so that it will appear in a specific order relative to
other items/categories. The scale goes from 999 to 1, with 999 being at the top of a list and 1
being at the bottom - the higher you want an item to appear on the menu, the larger you would
make the number.

If you chose not to edit the number and leave it at the default of 500 then the order on the
item/category menu will be the order in which you they were added to the WEBCMS.

Template
Your website will have a default template set up with specific features and options. No action is
required unless the web site has been set up with extra templates for custom functionality such as
newsletters.

If you web site has extra templates please discuss with your site's administrator, Senior IT Officer,
Head of School/Faculty or supervisor if you require more information.

Visibility
This   feature    allows    the   user   to   make   an   item   or   category   active   or     inactive.

The default value is “active” (visible), which means that this page will always be displayed on your
website. Choosing “inactive” (Not Visible) will cause the page to be suppressed from view however
you can still view the page if you type in its direct url address.

NOTE: Titles of inactive pages are displayed in italics in the “View content” listing.




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         UQ Web Content Management System
Important information when making pages inactive
When a new web page is published and visible to the internet it can be found by search engines
such as Google/Bing etc. An active page that was made inactive can still be found by search
engines.

Security Options
The security option determines who can access the content of the web site. If these are left
unticked anyone can access the site. By ticking the access levels access can be restricted to
specific groups of users.

NOTE:          Every website has security options specific to that site and not all sites will
               have access levels set up. Please contact your site's administrator, Senior IT
               Officer, Head of School/Faculty or supervisor if you require more information
               or to set up extra security options.

Publish to Web
Clicking the “publish to web” button allows the content on the web page to be saved and published
on the website.

Save as Draft
This is the action used if the content is not required to go live but is needed to be checked by other
stakeholders, or if you need to come back later. Draft pages will not display in the site navigation or
on the web. This can only be used on pages that are live to the web site.

When saving content changes on an existing page as “Draft” the system creates a temporary
“Page” with the changes. Navigate to “View Content” and the pages with content saved as draft
are identified by the “Draft” next to the title in brackets.

To review the draft content page on the website, click on the “Draft” link and the page will open in a
browser. Content saved in draft is only viewable by a direct link and will not show up on the
sitemap. Once published to web this draft page will disappear and appear as the new web page. If
you do not want the draft and would like to revert to the original content click on delete under the
action in site content. This will delete the draft NOT the original page.

NOTE: You can create a new page and “Save as draft”.

Cancel
The cancel option returns the user to the 'View Content' menu.




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       UQ Web Content Management System

        TRAINING ACTIVITY – 1 – CREATING A TOP LEVEL CATEGORY


1. Hover over view website in the left hand menu and with the right hand mouse
   button click and “open this as a new tab”. This new tab will now sit next to the
   WEBCMS tab on your browser.

2. Go to Create Content and choose Category

3. In the Title field type in “Your Name First Web Page” (i.e. John’s or Jane’s First
   Web Page)

4. In the Friendly URL name it “yourname-first-web-page” (note friendly url cannot
   contain characters, spaces or underscores, e.g. “ ‘ or _ )

5. Go to the Summary and add the sentence “this is [your name here] main
   category and first web page.

6. In the content editing window type in the following:

   This is my main category and first web page. This page will have a number of
   links listed that we can download.

   Listed here is a link to the University of Queensland homepage. This will open in
   a new window.

   Download the example of the sample document.

   Email webservices@uq.edu.au for further information.

7. Leave the categorisation as a top level category.

8. Click on Publish to Web as no further action is required.

ACTION:
Go to the browser tab and refresh the web page. You will now see that your category
is showing in the sitemap and the right hand menu.

NOTE:
This first category is now the main category where all further categories and items
created for the training will be located under.




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       UQ Web Content Management System

     TRAINING ACTIVITY – 2 – CREATING A SECOND LEVEL CATEGORY


1. Go to Create Content and choose Category

2. In the Title field type in “Your Name Second category”

3. In the Friendly URL name it “yourname-second-category”

4. Go to the Summary and add the sentence “this is [your name here] second
   category.

5. In the content editing window type in the following:

   This is [your name here] second category.

6. Click on your Your Name First Web Page from the radio buttons next to
   categorisation.

7. Click on Publish to Web as no further action is required.

ACTION:
Go to the browser tab and refresh the web page. You will see that your second
category shows in the sitemap and is visible in the right hand menu under your main
category.

NOTE:
Only categorised top level and second level menu categories/items are automatically
generated to appear in the right hand menu.




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        UQ Web Content Management System

                  TRAINING ACTIVITY – 3 – CREATING AN ITEM


1. Go to Create Content and choose Item

2. In the Title field type in “Your Name First Item”

3. In the Friendly URL name it “yourname-first-item”

4. Go to the Summary and add the sentence “this is [your name here] first item.

5. In the content editing window type in the following:

   This is an example of my first item.

6. Click on your Your Name First Web Page and Your Name Second Category from
   the checkboxes in the categorisation.

7. Click on Publish to Web as no further action is required.

ACTION:
Go to the website browser tab and refresh the web page. You will see that your first
item shows in the sitemap located under both categories.




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       UQ Web Content Management System

            TRAINING ACTIVITY – 4 – CREATING A REDIRECT ITEM


1. Go to Create Content and choose Item

2. In the Title field type in “Your Name Redirect Item”

3. In the Friendly URL name it “yourname-redirect-item”

4. In the URL type http://www.uq.edu.au/ and tick the “make this page a redirect”
   checkbox

5. Go to the Summary and add the sentence “this is [your name here] first redirect
   item.

6. Scroll down to Categorisation and check the Your Name Second Category
   checkboxes.

7. Click on Publish to Web as no further action is required.

ACTION:
Go to the browser tab and refresh the web page. You will see that your redirect item
page shows in the sitemap located under your categories. Locate your redirect item
page and click on it to open. You will note that this page will now redirect to the UQ
homepage (www.uq.edu.au).

NOTE:
If the redirect URL does not have a file name that starts with “http” the system will
automatically assume that the link is to an internal document located in the file
manager.



       TRAINING ACTIVITY – 5 – DOWNLOADING TRAINING MATERIAL


1. Go to the Sample Images and Documents on the training website.

2. Download and save the document and images to your desktop

3. Open the Microsoft Word sampledocument.doc and minimise. This document will
   be used in a Training Activity.

NOTE:
The document and images will be used in training activities therefore no further
action is required at this stage.




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       UQ Web Content Management System

      TRAINING ACTIVITY – 6 – CUT & PASTE CONTENT TO WEB PAGES


1. Go to Create Content and choose Item

2. In the Title field type in “Your Name Cut and Paste Item”

3. In the Friendly URL name it “yourname-cut-and-paste-item”

4. Go to the Summary and add the sentence “This is an example of how to cut and
   paste from Microsoft Word”.

5. Open the Microsoft Word document “sampledocument.com” downloaded in
   training activity 5.

6. Copy the text in the document. Go back to the content page for your cut and
   paste item.

7. In the formatting command toolbar locate the “Paste as Word” icon in the top
   right hand corner and click on it.

8. A window will pop up. Paste the Microsoft Word document into the box. Ensure
   that the “Ignore Font Face Definitions” and “remove styles definitions” is checked.
   Click OK.

9. The content editing window will now be populated with text from the Microsoft
   Word document with formatting still intact.

10. Click on your Your Name Second Category from the checkboxes in the
    categorisation.

11. Click on Publish to Web as no further action is required.

ACTION:
Go to the website browser tab and refresh the web page. You will see that your cut
and paste item shows in the sitemap located under your second category.

NOTE:
Once the document is pasted into the content editing window some minor formatting
may be required to be manually undertaken.

Be aware that when cutting and pasting information directly from a Word Document,
text document or another web page, unnecessary code from that page will carry
through to your site.

This code is not visible unless viewed through the source and can potentially impact
negatively on how the web page is searched and indexed with search engines such as
Google, Bing, Yahoo etc. This also has a major impact on editing your page at a later
stage.


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       UQ Web Content Management System

5. FILE MANAGER
The WEBCMS has an inbuilt FTP (File Transfer Protocol) called File Manager which allows users
to upload files and images to the internet for linking to web pages.

The WEBCMS File manager stores your documents, images and website html/css etc files and
makes them accessible on the web in the same way the servers in your office stores documents,
images etc making them accessible to users in your work area.


 TRAINING ACTIVITY – 7 – LOADING DOCS/IMAGES IN THE FILE MANAGER


1. Click on File Manager on the left hand menu

2. In the browser click on uqcms-web. This is location for all website files associated
   with the Training website. [see note below]

3. In the file manager directory you will see a number of folders.

4. Click on the Docs folder.

5. Scroll to the bottom of the page and next to Upload file locate the Browse button
   (see printscreen below). Click the Browse button and locate the
   sampledocument.doc on your desktop (see training activity 5) and click open.
   The file path and its name will now be visible next to the upload file. Click the
   submit button to add the file to the Docs directory.




6. Click on Parent Directory to go back to the parent directory

7. Click on the Images folder.
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        UQ Web Content Management System

8. Scroll to the bottom of the page and next to Upload file locate the Browse button
   (see printscreen above).

9. Click the Browse button and locate the image on your desktop (see training
   activity 5) and click open. The file path and its name will now be visible next to
   the upload file.

10. Click the submit button to add the file to the Images directory.


ACTION:
Go to the website browser tab and refresh the web page. You will see that your cut
and paste item shows in the sitemap located under your second category.

NOTE:
Links to files in the file manager are case sensitive therefore it is very important that
you note the EXACT file path and file names or your documents/images will not work
on your website.

When saving documents and images it is very important that the files do not contain
spaces or underscores.

   Correct named file: training-activity-7.doc or trainingactivity7.doc
   Incorrect names file: training activity 7.doc or training_activity_7.doc

Be aware that all websites are given different usernames by UQ Connect (i.e. Training
is uqcms-web). Your website will have a unique name and should be the only web
folder in your file manager unless that account hosts multiple websites.

Every file manager will have folders unique to the website. It is important you
familiarise yourself with the contents of these folders and the parameters of what
should be saved in there, i.e. an images folder should only hold images; a docs folder
should only hold documents such as doc/pdf/xls etc.




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        UQ Web Content Management System

     TRAINING ACTIVITY – 8 – CREATING A DOCUMENT REDIRECT ITEM


1. Go to Create Content and choose Item

2. In the Title field type in “Your Name Document Redirect Item”

3. In the Friendly URL name it “yourname-redirect-item”

4. In the URL type Docs/sampledocument.doc and tick the “make this page a
   redirect” checkbox

5. Go to the Summary and add the sentence “this is [your name here] redirect to a
   document.

6. Scroll down to Categorisation and check the Your Name First Web Page
   checkboxes.

7. Click on Publish to Web as no further action is required.

ACTION:
Go to the browser tab and refresh the web page. You will see that your redirect item
page shows in the sitemap located under your main development area category.

NOTE:
Links to files in the file manager are case sensitive therefore it is very important that
you note the EXACT file path and file names or your documents/images will not work
on your website.

If the redirect URL does not have a file name that starts with “http” the system will
automatically assume that the link is to an internal document located in the file
manager.

Locate your document redirect item page and click on it to open. You will note that
this page will now redirect to the sample document.




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        UQ Web Content Management System
6. IMAGES
                                                   Images should not..
Images should..
                                                         Replace text or be the only source of
       Support and break up text.
                                                          important information. Visually impared
       Illustrate a point and add interest to a
                                                          users will not be able to use your site if
        page.
                                                          the content comprises only images.

Despite fast broadband speeds, images should still be lightweight. Mobile devices have
slower internet speeds and charge a premium for downloads. No one likes to wait for a
web page to load and images are usually the largest files on a page.

To create images for the web you need to make sure they are the correct height and width
dimensions for how the image will be displayed on the page. These dimensions are
measured in pixels. You should also ensure that the file size is not too large. This is
the amount of data that makes up the file and is measured in kilobytes (kb) and megabytes
(mb).

File Format
Images should be .jpg .gif or .png format at 72dpi when using on the web. These are
compressed formats so the file size isn't too large and are commonly accessible so users
don't need special software to view them.

.jpg images need to be in the RGB colour format to display in a web browser. If you use
the Save for Web option in Photoshop then your images will be RGB. The CYMK colour
format is only for Print and will not display in a web browser such as Internet Explorer or
Firefox.

File Size
Try to keep images under 200kb each. For most supporting images or a banner a file size
between 50kb - 120kb is optimal. If an image is 1mb or over then it is likely larger than the
screen you are viewing it on therefore a lot of wasted data is being downloaded.

Image Dimensions
   Banners along the top of a page should be 674 x 200px.
   Additional media url images should be 215 x 250px. The height is not as important as the
    width. At a width of 215px, the image will fit the content space.

Software to edit Images
Images should be resized to the correct dimensions using software such as Adobe
Photoshop (available through ITS) or GIMP (free). There are also free and easy-to-use
online applications for simple image editing. Picnik lets you upload an image,
resize/crop/rotate and save in several formats for web without having to log in.




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       UQ Web Content Management System

         TRAINING ACTIVITY – 9 – ADDING IMAGES TO A WEB PAGE


NOTE: WE WILL ADD TWO IMAGES FOR THIS EXERCISE TO SHOW HOW IMAGES
CAN BE USED TO DISPLAY ON A WEB PAGE.

1. Go to Create Content and choose Item

2. In the Title field type in “Your Name image page item”

3. In the Friendly URL name it “yourname-image-item”

4. Go to the Summary and add the sentence “this is [your name here] image page.

IMAGE 1
This image can be manipulated to be placed in any location on a webpage in the content
editing window. Multiple images can be placed on a web page using this method.

5. Click the cursor in the Content Editing Window and in the Formatting
   Command Toolbar click the insert/edit window box. An image properties window
   will appear [see example below]




6. In the Image Properties URL field type in the location and name of the image in
   the file manager - images/stluciacampus.jpg or images/customshouse.jpg

7. In the alternative text box type in – This is an image of UQ St Lucia Campus.
   [see note below].

8. The Images Properties box provides you with the ability to manually change the
   width, add a border around the image, add horizontal and vertical space, and
   change the alignment.


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        UQ Web Content Management System
IMAGE 2
Images placed in the additional media url are located at the top right hand corner of the
webpage to the left of the right hand menu.

9. Navigate down the page to the Additional Media URL field and add the location
   and name of the image in the file manager - images/venice.jpg and type in the
   Additional Media Caption – this is a picture of venice.

10. Scroll to the Categorisation and check the Your Name First Web Page
    checkboxes.

11. Click on Publish to Web as no further action is required.

ACTION:
Go to the browser tab and refresh the web page. You will see that your image item
page shows in the sitemap located under your main category. Open this page and you
will note the different locations of the images.

NOTE:
It is very important that an alternative text is added as screen readers used by vision
impared users scan the alternative text not the image.

Links to files in the file manager are case sensitive therefore it is very important that
you note the EXACT file path and file names or your documents/images will not work
on your website.

If the image URL does not have a file name that starts with “http” the system will
automatically assume that the link is to an internal image located in the file manager.




                                                                                    Page 21 of 28
       UQ Web Content Management System

                 TRAINING ACTIVITY – 10 – ADDING HYPERLINKS



1. Go to View Content and in the site content search for “Your Name First Web
   Page” and when found click on edit.

2. In the content editing window hyperlinks will be added in the following
   sentences:

3. Listed here is a link to the University of Queensland homepage. This will open in
   a new window.

          a. Highlight the word “homepage”
          b. Click on the insert/edit link (world with the chain)
          c. Leave the link type as URL
          d. Leave the Protocol dropdown menu as http
          e. Paste/type www.uq.edu.au
          f. Click on the target tab (next to link info) and change target to “New
             Window (_blank)
          g. Click OK

4. Download the example of the sample document.

          a.   Highlight the word “Download”
          b.   Click on the insert/edit link (world with the chain)
          c.   Leave the link type as URL
          d.   Change the protocol to Other
          e.   In the URL next to Protocol type Docs/sampledocument.doc
          f.   Click OK

5. Email webservices@uq.edu.au for further information.

          a.   Highlight the word “webservices@uq.edu.au”
          b.   Click on the insert/edit link (world with the chain)
          c.   Change the link type to E-Mail
          d.   Type in the Email Address – webservices@uq.edu.au
          e.   Click OK

6. Leave the categorisation as a top level category.

7. Click on Publish to Web as no further action is required.

ACTION:
Go to the browser tab and refresh “Your name first web page”. You will now see that
the content in your category is showing hyperlinks. Click on the hyperlinks to test
their functionality.




                                                                               Page 22 of 28
        UQ Web Content Management System

             TRAINING ACTIVITY – 11 – MAKING A PAGE INACTIVE



1. Go to View Content and type in “Your Name First Web page” in the search box
   if the site content.

2. On the right hand side of “Your Name First Web Page” click edit.

3. Scroll to the bottom of the screen and change the Visibility from active to
   inactive.

4. Click on Publish to Web and go to the browser tab and refresh the web page.
   You will now see that your category and all pages below it have disappeared
   from the sitemap.

5. Go to back into the UQCMS screen View Content and locate “Your Name First
   Web Page” and on the right hand side of “Your Name First Web Page” click edit.

6. Scroll to the bottom of the screen and change the Visibility from inactive to
   active.

7. Click on Publish to Web and go to the browser tab and refresh the web page.
   You will now see that your category and all pages have reappeared in the
   sitemap.

NOTE:
In the site content box you will see that once “your name first web page” page is
published as an inactive page it shows up in italics. This will revert back to non-italics
once it has been published as active.

Inactive pages are still accessible to users is they have the weblink.




                                                                                     Page 23 of 28
       UQ Web Content Management System

           TRAINING ACTIVITY – 12 – SAVING A PAGE AS A DRAFT


1. Go to View Content and type in “Your Name First Web Page” in the search box
   of the site content and click search.

2. On the right hand side of “Your Name First Web Page” click edit.

3. In the content editing window below the previously typed content, type in the
   following:

   This is an example of how a draft page works.

4. Leave the categorisation as a top level category.

5. Click on Save as Draft.

6. In the site content window of the UQCMS you will note that “your name
   development area” now has (draft) next to it.

7. Click on (draft) and a new web page will open with the new words created earlier
   displaying. NOTE: This is a temporary/draft page and this link can be circulated if
   required for approval purposes etc.

8. Go to “Your Name First Web Page (draft)” in the UQCMS and click edit.

9. If you are happy with the information added in item 3, click publish to web. Your
   webpage will now update and display the new information.

10. If you do not want to update the information as per item 3, go to “Your Name First
    Web Page (draft)” in the UQCMS and click delete. This WILL NOT delete your
    page and will only delete the draft page.




                                                                                 Page 24 of 28
       UQ Web Content Management System

        TRAINING ACTIVITY – 13 – PASSWORD PROTECTING A PAGE


1. Go to View Content and type in “Your Name First Web Page” in the search box
   of the site content and click search.

2. On the right hand side of “Your Name First Web Page” click edit.

3. Scroll down to the bottom of the page to the security options and tick the “All UQ
   Staff” checkbox.

4. Click on Publish to Web as no further action is required.

ACTION:
Go to the browser tab and refresh the web page. Click on the link “your name first
web page”.

This page will ask you to use your UQ username and password to enter.




                                                                                Page 25 of 28
        UQ Web Content Management System
7. FREQUENTLY ASKED QUESTIONS

How do I use a user friendly URL on my web page?

   Copy the name of the user friendly URL of your webpage, i.e. training-main-area.
   Go to the homepage of your website, i.e. www.uq.edu.au/uqcms
   Add the user friendly URL to the end of your homepage ensuring there is a “/” in
    between the two addresses, i.e. http://www.uq.edu.au/uqcms/training-main-area

Why won’t my doc/pdf/xls document download?

   The file manager is case sensitive - check that the file path and the file name are
    exactly the same as in the file manager.
   The UQ server can take a number of minutes to make file live to the internet. If in doubt
    wait 20 minutes and check the document again.

Why can’t I upload to the file manager?

When loading a file into the file manager does it (a) not upload at all; or (b) uploads but displays a
0kb size next to the file name?

If so the problem can be diagnosed as the file manager being full. The file manager, like any
computer server can fill up to capacity, particularly if the web site is hosting large file such as
video’s and podcasts.

The remedy is for your website IT Manager to contact ITS on 56000 and ask them to check how
much space is left in your sites web server. You will need your websites username to do this.

If ITS confirm that server space is the issue you will need to purchase more space from UQ
Connect. If ITS confirm that server space is not the issue please contact
webservices@uq.edu.au for advice.

How do I make a change to my websites homepage?

At present all homepage changes are made by Web Services as the homepage is a html file and
requires an advanced knowledge of html.

Some of the newer UQ websites have an inbuilt feature allowing changes to the homepage via
UQCMS and newsfeeds. Please ask the site's administrator, Senior IT Officer, Head of
School/Faculty or supervisor if your site has this feature enabled. If you have any questions
regarding homepage changes please send an email to webservices@uq.edu.au

Can I make my documents secure (https)?

The UQCMS has the ability to secure pages (see Training Activity 13). For documents to be
secured your website will need to have this feature enabled by UQ Connect. Please contact
webservices@uq.edu.au in the first instance to clarify if your website has this feature enabled.

What if I delete a page in error?

Deleted pages can be retrieved from within the system. Click on the icon at the top right hand side
of the “Site content” page. Find your deleted page, click on edit and re-instate its categorisation.

                                                                                          Page 26 of 28
        UQ Web Content Management System
Can I change an item into a category and vice versa?

Unfortunately, it is not possible for the system to change an item into a category (nor a category
into an item). You must create a new category/item and copy and paste the contents into this new
page.




                                                                                      Page 27 of 28

				
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