Ashcroft by gegeshandong


									A skills refocus for digital
         Linda Ashcroft
Liverpool John Moores University
    ‘Is the education of digital libraries
                   Yan Quan Liu
•   survey analysed course syllibi relating to
    education for digital libraries in North
    America, Europe, Asia
•   drastic increase in such courses over past 4
•   balance of theory and technology
•   ‘the Technocrats’
•   ‘the Librarians-as Guides’
• not only course syllibi for digital libraries,
  but new ways of delivery – e-learning
• students becoming used to working in the
  electronic environment
• student perceptions (Gregory)
• staff attitudes (Newton)
• which will influence delivery and student
• even on-campus students access learning tools and
  info electronically
   – eg WebCT, Blackboard, remote access to library
• public libraries also delivering material
  electronically, eg
   – North Lanarkshire
   – community learning hub
• eg e-books
   – Park Ridge Public Library Chicago, US
   – London Borough of Richmond upon Thames, UK
           Users and e-materials?
• now full text databases appreciated by many users
• but after initial problems resolved, requiring skills
   for addressing
   –   relevance of bundles
   –   ease of access
   –   licences
   –   archives
        Users and e-materials?
• some initial difficulties similar to e-journal
• relevance of bundles
• ease of access
• licences
                 E-book use
• Manatee County library
  – 20,000 titles via netLibrary, but only 70 titles
    used in first 3 months
• Texas A & M University
  – about 70% of netLibrary titles used
• NoWAL consortium
  – about 80% use of 25% of netLibrary titles
       E-resources - Take up?
• Google v quality resources
• how many clicks?
• Athens?
  – (JMU change)
• skills to make it easy for users to access
  quality resources
               Digital reference
    24 hour reference and partnerships
• 24 hour reference services increasing
   – partnerships between countries increasing to provide
     these services
• University of Technology Sydney (UTS)
   – expansion as part of a global network of digital
     reference partners
• Answers Now
   – UK, USA & Australia
• Global Librarian
   – UK & Canada
                Digital reference
    the question point model (
•   web-based communication
•   collaboration at heart of system
•   network for global participation
•   digital skills required
•   but communication and collaboration skills
                LIS education

• library educators increasing focus on digital
  environment (Liu)
• concentration on technology
• dismissal of areas that don’t fit with technology
• important skills being neglected
   – eg cataloguing & classification
   – but demanded in context of semantic Web?
           Professional bodies
• accredits courses based on schools own vision &
  mission rather than national standards
• does not stipulate precise requirement for course
• considers the wide range of skills now needed
      Professional associations
• requirements will vary from country to
• very different if variation within country
• if professional associations do not have
  specify the same core skills or are ‘flexible’
  in their approach, how can quality curricula
  design be developed on international basis?
  Curricula and library practice
• changing curricula re diversity of
  information work
• education programmes becoming
  increasingly generalised
• variation between countries and within
• mismatch between curricula and employers’
        Traditional core skills
• analysing, evaluating, cataloguing
• enquiry work
• user education
• training and facilitating
• customer service
All applicable in the digital environment
           Collaboration skills
Consortia purchase
• e-journals
• now e-books and other e-resources
• increases purchasing power
• expertise sharing
• but increases the number of different parties to
  work with
• requires good collaboration skills
         Collaboration skills
Working with faculty
• Kingston University VLE
• Sesl initiative
• librarians working with faculty to develop
  e-collection across a range of disciplines
• group work to construct e-learning activity
  to embed in a course
           Negotiation skills
• provision suitable for users of all consortia
• finance groups
• IT personnnel
• faculty
• professionals from other libraries
• e-resource suppliers
     the skill you can’t download
• yes, have to communicate online
• but also have to communicate with more
  and more players involved in the digital
  library scenario
• full range of communication skills need to
  be built into the curriculum
 Communication skills requirements
• staff training (CPD)
  – at different levels – different requirements
• users – some remote
  – different groups will have different needs
• all other collaborators in library provision
  – each with different interests and concerns
• so wide range of communication skills
• technology skills needed by digital
• traditional core skills also required
• skills requirements for accreditation
• communications skills are vital

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