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M67854-11-R-4912 PG-10 Management Suppor Services (MSS) ITEM Section Page # Comment/Question Answers NO RFQ SOLICITATION RFP, Section: Part III - The Proposal staffing requirements states that "the Staffing It is the contractors responsibility to propose who they deem to be 1 Management Approach 51 plan shall clearly describe the experience and credential of all key personnel. Only those persons that are deemed key personnel and Staff Plan proposed staff." Requiring resumes for "all proposed staff" is will be subject to the conditions cited for key personnel excessive, and would clearly favor any contractors currently substitutions. providing SOW type of services to PG-10. The Goverrnments intent is to ensure that the appropriate labor We request that this requirement be changed to resumes only mix and experience required for this effort are met at all levels. being required for Key Personnel, and that Key Personnel be limited to the Program Manager, and up to 2 additional senior Amendment 0001 revises the Key Personnel requirements to level personnel. encompass non-key personnel guidance. Section L Factor 3: Past Factor 3: Past Performance, states that the contractor should The Government requires that any past performance information 2 Performance 56 "reference projects at least 80% complete". This requirement provided has at least an 80% completion rate in order to be able to appears excessive, and would overly favor any contractors who amply evaluate past performance of similar size, scope and are currently performing, or did perform, similar SOW tasking complexity. The past performance information relates to similar for PG-10. type work required by the SOW, not direct PG10 support. If this criteria cannot be met, and no past performance can be provided, an offeror will be given a rating of Neutral. Key Personnel Definition It appears that anyone who is required to support this contract Amendment 0001 revises verbiage contained in Key Personnel 3 9 needs to be listed as "key personnel," and therefore subject to Substitutions portion of the RFP. the coordination requirements for substitution. If a contractor employee resigns or must be terminated for any reason, there could be an inadvertent delay for replacement. There could be a 30 (+) day gap while a replacement is sought. It often takes a week to find a suitable candidate (who will more than likely be employed); followed by a two week submission of a resume for government approval. A conditional offer can be made, however if that candidate is currently employed, they often require at least a two week notice to their current employer and will not provide that notice without government approval of their resume. The end result could be a long gap in replacing a "key person," especially since the RFP requires resumes for “all proposed staff” per RFP Part III, and thus all staff would be considered Key Personnel. Request that Key personnel be limited to the Program Manager and up to 2 senior level personnel. M67854-11-R-4912 PG-10 Management Suppor Services (MSS) RFP 1 The Offer due date is 3/16/2011. Due to the fact that the It is at the contractors discretion as to how many resumes it 4 Technical Proposal may require over 60 pages to complete, and submits. that resumes are required for “all proposed staff”, and a draft solicitation and SOW were not made available earlier, the No extension will be provided for the proposal due date offeror requests a 2 week extension. 5 RFP 2-3 In the CLIN structure is the intent to bid Task 4 in this location Yes. in the CLIN structure (CLIN 0003, 1003 - optional CLINS) since Task 4 is an optional task? CLINs 0003, 1003, 2003 and 3003 are optional CLINs associated with Task 4. CLINs 0004, 1004, 2004 and 3004 are also optional ODC CLINs associated with Task 4. 6 4.0 & Supplies, Services 2-3 Does the optional CLIN refer to Task 4? See Item # 5 & Prices Schedule 7 RFP Section M, Section 51 The RFP asks for the Offeror to provide Travel and ODC cost Yes. Since it is a NTE cost, vendors may restate those NTE costs. L, Instructions on details, but the schedule in Section B indicates ODC estimates However, offerors are required to provide estimated travel and Volume I, Part II, Travel are being provided. Is simply restating the cost data in Section ODC cost details within the NTE constraints provided under the and ODCs B sufficient to meet the Volume I, Part II Cost Detail supplies/services/prices portion of the RFP. requirements? Amendment 0001 revises verbiage to clarify this requirement. (Pg. 50) RFP Section M, Section 51 The RFP does not distinguish between key-personnel and non- See Item # 1 8 L, Instructions on key personnel. Does the government require resumes for all Volume II, Part III, personnel proposed on the effort or just key personnel? Mgmt Approaching and Staffing Plan 9 RFP, Section K, Pg 48 48 Please clarify address "1000 Corporate Drive, Quantico, VA Stafford VA 22554 is correct and Amendment 0001 will correct 22554" given for submission of proposals should be "Stafford, this error. VA 22554" 10 RFP, Section K, Pg 52 52 Under Instructions for Technical Volume, Part IV, please All Tasks and associated subtasks are to be considered. clarify whether interrelationship with Task 0002 is also to be considered. SOW M67854-11-R-4912 PG-10 Management Suppor Services (MSS) Section: Task 3.1.1 WBS Does the statement that the WBS will be included into the No. Not all WBS changes will require a contract modification. 11 7 contract mean that each modification and approval of a WBS However, if significant changes impact milestones and delivery change will result in a contract modification? dates, the contracting officer will determine if a contract modification will be required. Amendment 0001 revises verbiage for clarification. 12 Section C.8 Security 17 The statement indicates that the contractor will have access to No DD254 is required for this effort. unclassified data and does not address a need for security clearances. Please confirm that security clearances will or will In addition, no Security Clearance will be requred for contractor not be required for any or all contractor personnel. personnel performing on this effort, However,contractor personnel requiring network access will be required to obtain a (Common Access Card (CAC) which requires that a background investigation must be contained and accessible by the COR within the JPAS system. 13 Task 3.0 - PG-10 Section describes that "During the development of the portal, a. Yes, analysis and approved requirements were documented by Consolidated Portal 4 additional capabilities were identified as necessary the incumbent during the period of performance. Operations and management tools for the PG and will be addressed." Is this Maintenance, analysis and requirements for the additional capabilities Customization, and documented? Configuration Services b. No, requirements that drive the SRS are contained in SOW 3.3. Is it these requirements that drive the SRS to be completed in 10 days? SOW - C.2 - Scope 1 Contract administration – If small businesses are already a. The Government is not aware of an organizational conflict of 14 performing contracts within PG10, is there a need to conduct interest. However, vendors are required to identify a potential an Organizational Conflict of Interest finding? OCI in accordance with the requirements of the RFQ. Refer to FAR 9.5. Are all three locations mentioned considered as client site b. Yes, all three locations are client sites. However, government locations for cost estimating purposes? will not reimburse local travel within a 30 miles radius (reference SOW page 17) SOW - Task 1.1 1 Does the PG-10 Dashboard already exist? a. No. 15 If the Dashboard exists, will it be provided as GFI prior to b. The PG-10 Dashboard does not already exist. Reference SOW proposal submission for determining LOE and labor skill sets Task 3. required for software development, maintenance or support tasks? M67854-11-R-4912 PG-10 Management Suppor Services (MSS) SOW - Task 1.1 1 What tool is used for IMS maintenance? a. Microsoft Project. 16 Will this tool be provided as GFI upon contract award? b. No, Microsoft Project will not be provded. Reference Optional Task . Contract administration – If small businesses are already performing contracts within PG10, is there a need to conduct c. The Government is not aware of an organizational conflict of an Organizational Conflict of Interest finding? interest. However, vendors are required to identify a potential OCI in accordance with the requirements of the RFQ. Refer to FAR 9.5. SOW - C.3 Requirements 1 How many FTE’s currently support each of the tasks in the a. Seven (7) FTE’s currently support tasks identified, including 17 SOW? Optional Task 4. Is there a wire diagram depicting the existing support? b. No wire diagram is available depicting the existing support. Who are the incumbents supporting the existing parts of this c. Catapult, Skylla, Twin Soft, and The Columbia Group. work and which parts of this work do they currently support? The Government will not provide any additional information regarding portions of tasks currently being performed by incumbent contractors. Section 3.0 - PG-10 7 Can you please clarify the following statement: “During the Twin Soft lead the development of the PG-10 portal. 18 Consolidated Portal development of the portal, additional capabilities were Operations, identified as necessary management tools for the PG and will Customization and be addressed.” Who developed the portal? Configuration Services Is the portal design and information content all government- owned or is there any proprietary data design elements owned Yes, design and content are all government-owned. by the current developer? Are these “additional capabilities” the work required under this Task 3.0 “reference to additional capabilities” provides solicitation? background information. Requirement are contained in Specific Support Tasks section. 19 Section C.3.4 - User 10 As this is intended to be a fixed price contract, does the Adjustments will be made as required and approved. However, it experience and government intend to adjust the scope of the contract if is incumbent upon the vendor to identify work outside of scope Configuration necessary to accommodate potential growth and variations before committing to any new requirements that resources based on this statement: “various constituencies will likely identified cannot support. continue to identify new and interesting ways in which they want to use the portal to improve their business process”? M67854-11-R-4912 PG-10 Management Suppor Services (MSS) 20 Section C.9 -Government 18 Since the Government does not intend to issue GFE, and as There is no requirement for Hardware and Software under the Furnished Equipment required in “Travel/ODC” instructions “individually-priced list SOW C.9. (GFE) of all hardware/software per subtask” all elements are to be priced. Who owns the hardware and software licenses for the Amendment 0001 reflects the revision and removal of hardware current effort? and software verbiage within the RFP under Price Volume Part II. If all hardware and software requirements for this task as to be newly priced and bought the ODCs section of this RFP (which includes travel) seems to assume some other arrangement. Please clarify. 21 SOW Subtask - 3.1.1 7 Is there a requirement to provide a WBS for each task and a. WBS are only required where identified. subtask or just for the project management portion? How detailed does the proposal WBS have to be? Should we b. A detailed WBS is required which typically contains associated be providing just a POAM? schedule for all deliverables identified in Task 3. Therefore, ‘just” a POA&M is not acceptable. 22 SOW, Section C.3, Section 3 includes “Specific Support Tasks” for Program WBS only required for specific deliverables identified in Task 3. Task 3, Specific Support Management (including creating a WBS, MSR, and Program However, IWS will be required for entire effort in accordance with Tasks Reviews and Meeting Attendance). While this looks as though SOW C.4. it should apply to the SOW holistically, as currently organized it seems to only apply to Task 3.0 PG-10 Consolidated Portal Operations and Maintenance, Customization, and Configuration Services. Could the government please clarify if they are only looking for PM support of the contract in relationship to Task 3? 23 SOW – Subtask 1.2 2 Para 1.2 references budget formulation. What level of POM The SOW doesn't specifically request budget formulation or POM support will be provided? support from the contractor. The contractor would not be requested to formulate any budget figures but could be requested to assist in the review of related POM briefing for accuracy, etc. 24 SOW - Subtask 1.1 2 Please clarify that the task "Support PGD and/or designated The tasks are different. Subtask 1.1. is a support role and Optional IPT lead in collecting/coordinating input to the IMS." doesn't Task 4 is lead role for integration of all PG10 IMS requirements. include providing lead support for maintaining/updating the PG-10 IMS as that function is specified as the optional Task 4.0? M67854-11-R-4912 PG-10 Management Suppor Services (MSS) 25 SOW - Subtask 1.3 3 and 4 Please clarify whether the expectation is that Task 1.3 The Government will not provide the Offeror with the # of FTEs Logistics/MPT support is one FTE? expected to accomplish this work. The Offeror is expected to propose the requisite number of FTEs based on their understanding of the work to be accomplished. 26 SOW - Subtask 1.4 4 and 5 Please clarify if there an expectation that the SE support will be The SOW does not request specific credentials expertise from the able to provide credentialled expertise for execution of a contractor. The contractor is expected to understand the CMMI formal PG-10 CMMI project? Framework and process improvement models. 27 SOW - Subtask 1.6 5 Please clarify the intent for the product from "Develop IA Amendment 0001 revises the SOW, Subtask 1.6. fulfillment capability that includes standard DIACAP-based template for IA Certification and Accreditation" is to be used for when the standardized input mechanism for DIACAP process is the automated tool XACTA? 28 SOW - Subtask 22.214.171.124, 13 Please clarify that the proposed MSPS support doesn't include Technical instantiation and support of the MSPS HW/SW the technical instantiation and support of the MSPS HW/SW environment not included. environment. 29 SOW, Section C.9 - 18 Understood that personnel on-site with PG-10 cannot expect Reference para. 4 in C.6 of the SOW. GOVERNMENT GFE. Please clarify whether network connection to internet FURNISHED will be available for contractor provided assets at government EQUIPMENT, location for on-site support. INFORMATION, FACILITIES & SERVICES General Questions 30 Overall Is there an incumbent performing this work or is this new See SOW Item #17, Question 3 response. work? If incumbent work, who is the incumbent, what is the level of effort? 31 Overall If this is new work, are there parts of this work that are See SOW Item #17, Question 3 response. currently being performed by an incumbent and if so who and what is the current level of effort?
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