Steve's Resume

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					                                               Steven C Wilson
                                  23135 Grampton Rd, Clements MD, 20624
                   Phone: (610) 636-8738    www.zadsw.com      e-mail: steve@zadsw.com


                                                        PROFILE

         In-Home Sales-- Business Development -- Sales Management-- Sales Force Training --
      Marketing -- Customer Relations -- Operations -- P&L Responsibility -- IT/Graphic/Web Design

Recognized as an extensively experienced broad based senior level executive showcasing 22 years of proven
ability in sales, marketing, sales management, general management and business development in the home
improvement industry. Proactive. results driven and system focused. A leader who will institute bold initiatives
and carry them out to effectuate positive change, increased closing and profitability.


                                         QUALIFICATIONS SUMMARY
Accomplishments include business creation, development and management, participating in direct sales, client
relations, staff mentoring and the communication of company vision and mission. Led successful marketing
and sales campaigns in both corporate and entrepreneurial environments. Managed and preformed in all
aspects of the Home Improvement business, to include sales, marketing, canvassing, finance and production.

             Designed, implemented and managed successful sales methodologies for several companies,
              including Owens Corning, Deck America, Home Smart Industries and Safe Step Tubs.
             Top performing in-home sales professional; maintained high net closing and NSLI. I have been
              recognized as a top sales agent in several organizations
             Managed multiple in-home sales teams, that consistently exceeded goals. Experience
              managing sales teams as a large as forty five sales reps.
             Graphic artist capable of designing and publishing sales materials, marketing advertisements,
              web sites and business forms.
             Powerful Motivator, Sales Coach and Sales Trainer
             Hands–On sales management style.
             Current MHIC “Contractor’s” license

                                                CAREER SYNOPSIS

Home Smart Industries., Aston, PA 2005-Present
Franchise of the Owens Corning Basement Finishing System, serving the Philadelphia and South New Jersey markets. Sells furnishes
and installs Owens Corning Attic Cat insulation, Restoration windows and exclusive provider of the Safe Step Walk in Tubs for
Maryland, Pennsylvania, Delaware and New Jersey.
        VP OF SALES
        Responsible for managing the sales teams for various home improvement divisions including: Owens
        Corning Basement Finishing System, Energy Saving Products, Windows and Walk In Tubs.

            ✤ Created all the original sales methodologies, presentation materials, marketing and sales
              training system for new products as they were added to our product offering.
             Managed a sales team of sixteen reps in four different product divisions covering a four state
              area.
             Implemented operating systems for customer management that tracked a customer from initial
              contact to service after installation.
             Designed and implemented telemarketing system, to include scripting, policy and procedure.
             Conducted sales meetings, manager “ride alongs” and on going training sessions.
              Consistent
              Instrumental in growing company revenues from 2.3 million to 12.6 million.

Owens Corning, Toledo, Ohio, 2002 - 2005
Fortune 500 Company with over 70 years experience in the building materials industry, Inventor and franchisor of the Owens Corning
Basement Finishing System
        DIVISIONAL SALES MANAGER/GM.

              Directed the creation of a new sales division, achieving over $4.5 million in first year annual
               sales.
              Conducted regional Sales Training seminars for Owens Corning franchise owners, sales
               managers and sales agents.
              Ran leads on an as needed basis, conducted manager “ride alongs” with sales team.
              Hired, trained and coached a sales force of eight.

Certified Basements, Woodbridge, VA                         2000 - 2002
The Original Franchise of the Owens Corning Basement Finishing System serving Maryland and Northern Virginia. A division of Deck
America
        PRESIDENT/GENERAL MANAGER
              Directed the creation of a new sales and marketing division, achieving over $4.1 million in first
               year annual sales.
              Designed, organized and conducted monthly “Open Houses” to assist Owens Corning in their
               franchise recruitment efforts.
              Created all the original sales methodology, presentation materials, marketing and sales training
               system for Owens Corning Basement finishing System.
              Directed and managed an office staff of four, a production staff of twenty five, eight person sales
               force. and assisted in the management of the telemarketing staff.
              Responsible for all day to day activities of the business, including P and L, cash flow, payroll
               and HR.
              Chairman of Employee Board for Deck America ESOP

Deck America, Woodbridge, VA 1993 - 2000
Sold, manufactured and install their patented outdoor Decking System.
        VP OF MARKETING AND SALES
Started as the first sales agent and progressed to the VP of Sales and Marketing position. Grew revenue from
1.1 million in the first year, to a team of 45 sales agents producing revenue in excess of 14 million.
              Responsible for the management, training and hiring of the entire sales force.
              Designed and implemented complete sales methodology, sales policy and procedure and
                 recruitment/training system.
              Responsible for achieving forecasted sales goals of Sales division with a staff of two sales
                 managers, two assistant sales managers and 45 sales reps.
              Developed systems to effectively manage lead flow, lead dispatch and lead demand
              Worked closely with accounting, production, marketing and service divisions to ensure that
                 company goals where being achieved.
              Ran leads on an as needed basis, conducted manager “ride alongs” with sales team.
              Planed and organized bi monthly Sales Banquet meetings.




Congressional Construction Company Inc., Fairfax, VA                                    1989 – 1993
SFI for Sears Decks and Siding.
       SALES REPRESENTATIVE (1989-1991)
       ASST. SALES MANAGER (1991-1993)
In-home sales agent selling Sears Decks and Siding.

           Received all major sales awards during employment period including: Sales Agent of the Month
              and Sales Agent of the Year in 1990
           Promoted to Assistant Sales Manager in 1991


                                  AWARDS AND RECOGNITION
                  Sales Agent of the Year (Sears)
                  Employee of the Year       (Home Smart Ind.)
                  Top Sales Performer of the Month (Sears)
                  Certified Installer - Owens Corning Basement Finishing System
                  Certified Designer - Owens Corning Basement Finishing System


                                   COMPUTER PROFICIENCIES
       Microsoft Office Suite: Access, Excel, Internet Explorer, Outlook, PowerPoint and Word.
       Adobe CS3 Design/Web/Video Suite: InDesign, Pagemaker, Photoshop, Premiere, Flash,
       Dreamweaver, Acrobat
       Operating Systems: Microsoft Server 2003, Microsoft Small Business Server 2003, XP, Vista,
       Windows 7, and Apple Mac OS 10 Tiger/snowleopard
       Quickbooks (limited)
       DealMaker (Customer Management Program for the Home Improvement Industry)
       MarketSharp (Customer Management Program for the Home Improvement Industry)
       LeadPerfection (Customer Management Program for the Home Improvement Industry)



               REFERENCES, PORTFOLIO & ADDITIONAL INFORMATION
                  Please follow the links provided below to visit my sites.

                       www.zadsw.com           (online portfolio, references and resume)

          www.stevescustomers.com                (Site I built to increase sales and customer service)
                            Soon to be featured in article by Remodeler Magazine


                                    SALES TRAINING/SYSTEMS
                  Sales systems I have studied and sales trainers I have worked with.
                        Zig Ziegler                               Dave Yoho
                       Brian Tracy                               David Yoho
                   Sandler Selling System                        Rodney Webb
                       Rick Grosso                                 Phil Rea
                       Ben Gay III                             Michael Chriswell

				
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