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ITEM+10+zAppendix3

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									                                                                      Appendix 3


                  Proposed changes to local indicators
Children and Young People
  REF                  TITLE                             COMMENT
  Y11      % managerial visits to          The title of this indicator has been
           children’s homes carried out    changed to make it clearer and to reflect
           within timescales (Regulation   revised terminology (it was - %
           33)                             Regulation 22 reports carried out in
                                           accordance with timescale)

Jobs and Employment
  REF                  TITLE                             COMMENT
Indicators J1 to J5 are proposed to be deleted. The Audit Commission, however is
currently working on the development of a national set of performance indicators
relating to Economic Development. Once finalised, those with relevance to the
Council will be monitored as part of the performance management framework.

   J1      Percentage of rent reviews agreed within 6 months of review date
   J2      Percentage of lease renewals agreed within 6 months of renewal date
   J3      Percentage of leasehold properties inspected at least once each year in
           connection with the maintenance and upgrading programme
   J4      Percentage occupancy in Council owned Business Centres
   J5      Percentage occupancy at TVBC Phase 2
   J6      Percentage NVQ trainees        This indicator is proposed to be deleted
           obtaining qualifications       as the collection of this data is now the
                                          responsibility of Newcastle College

Learning and Culture
  REF                  TITLE                             COMMENT
   L1      % of children achieving first   This indicator is to be deleted as the
           choice of secondary school      LEA is following government guidance
                                           and reducing surplus places which in
                                           turns leads to a fall in performance for
                                           this indicator. In addition, new
                                           admission arrangements for 2004/05
                                           are being introduced to increase
                                           parental preference. This will also have
                                           a negative impact.




                                                                                   16
REF               TITLE                                COMMENT
L6    Total number of young
      people in year 11who were in
      public care continuously for
      the 12 months prior to 30
      September who attained 5 or
      more GCSE passes at A* to
      C
L7    Total number of young
      people in year 11who were in
      public care continuously for
      the 12 months prior to 30
      September who attained 5 or
      more GCSE passes at A* to
      G including English and
      Maths or equivalent
L8    Percentage of children looked     These indicators are to be amended to
      after at 30 September who         make them clearer (ie children who
      were in public care for a least   were in public care for at least the
      the previous 12 months and        previous 12 months)
      achieving level 2 at Key
      Stage 1
L9    Percentage of children looked
      after at 30 September who
      were in public care for at
      least previous 12 months and
      achieving level 4 or above at
      Key Stage 2
L10   Percentage of children looked
      after at 30 September who
      were in public care for at
      least previous 12 months and
      achieving level 5 or above at
      Key Stage 3
L12   Average time (weeks) of new       This indicator is to be deleted as it is not
      cases on SENSS waiting list       meaningful and performance is so
                                        disparate across the service some parts
                                        never have a waiting list
L27   Number of half hour internet      This indicator is to be amended as it
      sessions used                     currently measures internet sessions
                                        booked and although the number
                                        booked has risen performance appears
                                        lower due to the additional sessions
                                        available




                                                                                  17
  REF                 TITLE                               COMMENT
L30-L41   Use per opening day – for all    These indicators are to be deleted. The
          leisure facilities               current statutory indicator BV 119 looks
                                           at satisfaction levels of residents of
                                           cultural and recreational facilities
                                           throughout the borough and is viewed
                                           as more meaningful to residents than a
                                           series of usage indicators. As a Best
                                           Value Indicator, this survey is currently
                                           carried out every three years. It is
                                           proposed to adapt the section of this
                                           survey relating to sports and leisure
                                           facilities to develop a local indicator that
                                           can be carried out each year. The Best
                                           Value Survey is due to be carried out in
                                           2003/04 and it is therefore proposed to
                                           introduce the local indicator from
                                           2004/05 once the mechanisms are in
                                           place to do so.
  L42     Percentage of half days          These indicators have been introduced
          missed due to unauthorised       to record unauthorised absence as
          absence in secondary             BV45 and BV46 have been amended to
          schools.                         measure total absence. This is in line
  L43     Percentage of half days          with the PSA targets.
          missed due to unauthorised
          absence in primary schools

Good Quality Housing
  REF                 TITLE                               COMMENT
  G1      Average relet time for local     This indicator is to be deleted and
          authority dwellings let in the   replaced by two new indicators G21 and
          financial year                   G22 mentioned below
  G8      Percentage of housing rent
          collected by Direct Debit,
                                           These indicators are proposed to be
          salary deductions etc
                                           deleted as the data is statistical
  G13     Value of private sector grants
                                           information only
          paid as a percentage of total
          budget available
  G15     Average time taken to
          complete non-urgent              These indicators are to be deleted from
          responsive repairs               2004/05 as they are replaced by local
  G16      Average time taken to           indicator G17
          complete urgent repairs
  G17     Percentage of orders carried     Targets will be set from 2004/05 when
          out within new category          base data has been collected
          timescales




                                                                                      18
  REF                 TITLE                                COMMENT
  G21     Average number of days
          taken to prepare properties to    These two new indicators are proposed
          a lettable condition (excluding   to be introduced from April 2003 and will
          major works)                      give further analysis of relet times
  G22     Average number of days to
          let a property from the ready
          to let date

Social Support and Care
  REF                 TITLE                                COMMENT
   S1     Average days to complete an
          Overview assessment               These indicators are to be deleted as
   S2     Percentage of Contact             they will be replaced by new statutory
          assessments completed             indicators BV 195 and 196
          within 5 working days
   S9     Percentage of new services        This indicator is to be deleted as the
          for which a starting date was     PAF indicator D43 – Waiting time for
          provided to the client            care packages, is a better measure
  S23     Percentage admissions to          This indicator is to be introduced from
          residential care from extra       April 2003. Targets will be set when
          care housing within one year      base data has been collected
          of tenancy

Community Safety
  REF                 TITLE                                COMMENT
  C9      Increase in the number of         This local indicator is to be deleted as it
          persons accessing treatment       will be replaced by the new statutory
          services                          indicator BV 198

Development and Transport
  REF                 TITLE                                COMMENT
  D4      School Crossing Patrol        The definition is being examined and
          Attendance and Procedures     targets will be set when the final
                                        definition has been agreed
  D13     Consumer protection           The definition has been changed to
          inspection visits per high,   meet the DTi definition and now
          medium and low risk           categorises visits to high, medium and
          premises.                     low risk commercial premises
  D14     % requests for the Trading    This indicator does not clarify an
          Standards Service initially   outcome and is not considered
          responded to within 2 working meaningful
          days of receipt.




                                                                                      19
The Local Environment
  REF                TITLE                             COMMENT
  E7     Percentage of land as against   Proposed to be deleted as it is no longer
         total area of borough           meaningful.
  E8     Percentage of soft
         landscaped areas maintained
         to a high or acceptable
         standard
                                         Proposed to be deleted following the
  E9     Cost per hectare of
                                         recent change in responsibility for Parks
         maintained land
                                         and Open Spaces to Local
  E10    Area of parks and green
                                         Environmental Services and recent
         spaces per 1,000 head of
                                         guidance from District Audit.
         population
  E11    Number of hectares
         maintained per full-time
         employee

Health
  REF                TITLE                             COMMENT
  H2     To achieve 50% reduction in     This indicator is proposed to be deleted
         unintended teenage              as it is essentially the same as Quality
         conceptions by 2010             of Life indicator 12
  H4     % of health & safety            This definition has been changed and
         inspections that should have    does not include inspection of low risk
         been carried out for high and   premises (thus meeting HSE
         medium risk premises            guidelines).

Managing Resources
  REF                TITLE                             COMMENT
  M1     The net cost of collecting
         council tax per chargeable
         dwelling
  M2     Number of days for issuing      These indicators are proposed to be
         council tax reminders after     deleted as they are no longer
         the instalment due date         meaningful
  M4     Number of days for issuing
         business rates reminders
         after the instalment due date
  M7     Percentage of fixed term        All 4 indicators relating to Corporate
         contracts renewed by due        Purchasing (M7-M10) are proposed to
         date                            be deleted from 2003/04. New
  M8     Percentage of other contracts   indicators are currently being developed
         and purchases arranged          as part of the Corporate Procurement
         within agreed timescales        Strategy and will be introduced when
                                         finalised.




                                                                                 20
  REF                TITLE                              COMMENT
  M9     Cost of service as a
         percentage of value of
         contracts/purchases
  M10    Average time to respond to a
         central stores order
  M17    Percentage of rent and
                                         These indicators are to be deleted and
         service charges collected
                                         will be replaced by new indicators
  M19    Number of void units as a
                                         currently being piloted by the Octopus
         percentage of total number of
                                         benchmarking club
         units

Supporting Democracy and Community Involvement
  REF                TITLE                              COMMENT
  V8     Percentage of customers         This indicator is to be deleted as it is a
         expressing satisfaction with    performance standard
         the services provided




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