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San Joaquin RTD

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					           San Joaquin RTD



             Our vision:
To be the transportation service of
 choice for the residents we serve
                        Donna DeMartino
                        General Manager/CEO
                      San Joaquin RTD Service Facts

•   RTD by the numbers
     – Ridership: 5 million passenger
       trips (CY 2008)
     – Employees: 320+
     – Revenue Vehicles: 133
•   Service area: San Joaquin County
    (nearly 1,500 sq. mi.)
     – Approximately 680,000 people
     – 7 incorporated cities
         • Rural communities
         • Unincorporated areas
•   As the regional transit provider,
    RTD operates
     –   22 Stockton Metro routes
     –   10 Stockton Limited Routes
     –   17 Commuter routes
     –   7 Countywide fixed routes
     –   6 Metro Hopper Routes
     –   1 BRT Route (1 in development)
                   Recent Accomplishments


• Public-Private Partnerships: Stockton
  Unified School District and San Joaquin
  Delta College; Downtown Stockton
  Alliance and the Miracle Mile


• Mall Transfer Station Opened April 2009


• Fleet Rebranding: Commuter and
  Stockton Metro & Intercity buses


• Facilities Improvements at Metro and
  County operations
                    Recent Accomplishments



• Hybrid bus replacement program: over
  40% of our SMA and Intercity fleet


• Passenger Amenities improvements: new
  shelter and bench installations


• Recent Awards
   – GFOA Excellence in Financial Reporting
     (6 years running)
   – SJCOG Regional Excellence Award
     (5 years running)
   – Stockton Cultural Heritage Board and
     Planning Commission Awards
                   The Downtown Transit Center

•   Stockton’s downtown public transit hub
     – Average 6,500 weekday customers; over 1.5 million visits per year




•   Nearly all RTD Stockton, Intercity, and County routes connect at the DTC
•   Passenger Boarding Platforms cover 3/4 of the block and provide 20
    sheltered, off-street bus stops on four bus lanes
•   Customer Service Center provides schedules, route planning information,
    and bus pass sales
•   On-site Police satellite station; 72 security cameras
The Downtown Transit Center
The Downtown Transit Center
SMA Core Route System Modifications

County Fixed Route Reductions

ADA Restructuring-New Metro Hopper
 Network
RTD is modifying conventional fixed route SMA
  service to serve more passengers at a lower
  operating cost
Selected weekday routes are being trimmed to
  peak hour trips to preserve and add high
  demand trips
    Route 70 becomes Route 345
    Route 82 becomes Route 310
    Route 51 gains mid-morning trips
RTD is eliminating a series of nighttime routes
  and retaining specific early evening trips on
  high ridership routes
• Eliminate all 900 series nighttime routes
• Interline specific trips with proven ridership
• Retain specific evening trips using the
  daytime route numbers
RTD is modifying San Joaquin County-Wide
  fixed route service to serve more passengers
  at a lower operating cost
• Intercity and County Hopper Routes
  – Selected routes eliminated
  – Trips removed from parallel routes
  – Trips alternated for “memory” frequency
• Interregional Routes
  – Routes consolidated and streamlined
                                              TRACY TO MANTECA
                                          EFFECTIVE JANUARY 26, 2009
WAL-MART   10TH & EAST     HARLAN-                  DTC         DTC              UNION/NORTHGATE       MAIN-MISSION RIDGE   WILMA-CANAL
 (TRACY)     (TRACY)       LATHROP        ROUTE   ARRIVAL    DEPARTURE   ROUTE      (MANTECA)         (MANTECA WAL-MART)       (RIPON)
                     NO CONNECTING TRIP                       5:00 AM     27         5:38 AM                5:54 AM             -----
 5:30 AM      -----            -----       90     6:36 AM     7:05 AM     27         7:43 AM                7:59 AM             -----
   -----    5:58 AM         6:20 AM        26     6:48 AM     7:45 AM     91           -----                8:26 PM           8:42 PM
 7:15 AM      -----            -----       90     8:17 AM                              NO CONNECTING TRIP
   -----    8:00 AM         8:22 AM        26     8:50 AM     9:20 AM     27           -----                9:58 AM             -----
 8:45 AM      -----            -----       90     9:49 AM
                                                              10:05 AM    91           -----                10:46 AM          11:02 AM
 9:35 AM      -----            -----       90     9:49 AM
   -----    10:00 AM        10:22 AM       26     10:50 AM    11:45 AM    27         12:23 PM               12:39 PM            -----
                     NO CONNECTING TRIP                       12:35 PM    91           -----                1:16 PM           1:32 PM
11:50 AM       -----           -----       90     12:54 PM
                                                                                      NO CONNECTING TRIP
   -----    12:10 PM        12:32 PM       26      1:00 PM
 1:55 PM       -----           -----       90      2:59 PM    3:00 PM     27         3:38 PM                3:54 PM             -----
   -----     2:10 PM         2:32 PM       26      3:00 PM    3:05 PM     91           -----                3:46 PM           4:02 PM
 3:50 PM       -----           -----       90      4:54 PM    5:10 PM     27         5:48 PM                6:04 PM             -----
   -----     4:10 PM         4:32 PM       26      5:00 PM    6:15 PM     91           -----                6:56 PM           7:12 PM
 5:25 PM       -----           -----       90      6:29 PM                            NO CONNECTING TRIP
   -----     6:35 PM         6:57 PM       26      7:25 PM    7:30 PM     27         8:08 PM                8:24 PM             -----
 7:30 PM       -----           -----       90      8:34 PM    8:35 PM     91           -----                9:16 PM           9:32 PM
 8:05 PM       -----           -----       90      9:08 PM                            NO CONNECTING TRIP
   -----     8:35 PM         8:57 PM       26      9:25 PM    10:30 PM    91           -----                10:57 PM          11:10 PM
 RTD County Hopper routes reduced the cost
  of ADA trips from $52 per passenger to $19
  per passenger
 Ridership on the Hopper routes increased by
  86% over the previous DAR ridership in the
  first three years of service
 Passengers per revenue hour for Hopper
  routes are currently at 5.7 – 9.2 compared
  to 1.5 for the old County DAR service
 TMD-COA reports that able bodied seniors
  account for only 5% of total ridership
 Designed to supplement the Stockton Metro
  Area (SMA) Dial-A-Ride services provided by
  RTD

 There are six routes, each with a one-mile
  deviation window

 The service covers approximately 90% of the
  Stockton Metro Area for ADA-certified
  customers
SERVICE HOURS:
Monday-Friday, 7:45 AM to 6:30 PM, and buses run every 2
  hours.

RESERVATIONS:
Reservations are only needed for deviations and can be made
  1 to 2 days in advance. Reservations can be booked seven
  days a week, from 8:00 AM until 5:00 PM.

DEVIATIONS:
The Metro Hopper will deviate up to one mile to pick up and
  drop off ADA-certified passengers.

PICK-UP TIME:
The deviation pick-up time has a built-in 20-minute window.
  The bus may arrive up to 20 minutes before or after your
  scheduled pick-up time.
ATTENDANTS:
Certain Dial-A-Ride passengers may receive certification to
travel with an attendant. Attendants ride free. Passengers who
are unable to get themselves to or from the bus must have an
attendant. Drivers are prohibited to act as attendants.

PACKAGES:
Passengers may bring two (2) grocery-sized bags or a grocery
pull cart onto the bus, provided they or their attendant can
carry the packages or pull the cart onto and off the bus. Drivers
will not assist with packages or carts.

NO-SHOWS:
A No-Show is assessed when a passenger fails to keep a
scheduled ride. RTD
•
•
•
•
• Branded hybrid buses and boarding stations
• Off bus fare collection (Fare Vending Machines)
• Honor system boarding (with fare enforcement) front
  and rear doors
• Projected beginning ridership 1,500 trips per
  weekday
• Projected first year ridership 2,000 trips per
  weekday
SMA Core Route System Modifications
• Reduce routes to peak hour service
• Eliminate or interline night routes
• Insert peak hour trips on strong routes
County Fixed Route Reductions
• Reduce trips on parallel routes
• Simplify route patterns
• Alternate trips for “memory” frequency
ADA Restructuring-New Metro Hopper
  Network
• Operate all ADA service from a deviated
  fixed route network
• Supplement network with floater buses
Convert SMA network to BRT System
• Add BRT trunk lines and reduce local
  routes
• Create more frequent service with more
  options

				
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