FAQ – update 29/3/2010 FREQUENTLY ASKED QUESTIONS FAQS Product 1. What is so unique about your Elderwise product line? We want to focus on the practical and smart products that improve the safety and wellness of the elderly so they can lead an enriching independent life. This in turn will put less stress and burden to their caregivers and family members. We have in‐house branded products where we defined the features and functionality which are then manufactured by our manufacturing partner. For others, we are distributors of US or European innovative companies with great products specifically targeted to the elderly requirements. We will continually looking for intelligent and functional products to add into our portfolio. 2. How do you ensure the products are suitable and safe for local use? Our EW80 trackSAFE and EW81 panic alert alarm system comply with IDA regulatory standards and approved for local use. Some of the other products meet other Disabilities standards eg. Doorknob adapter complies to ADA (American with Disabilities Act) and seven principles of universal design, Moshi talking clock is endorsed by World Blind Union and the Portable handle bars are approved by medical professionals. 3. Tell me more about the Unique Selling Points for some of your key products? That’s an important one. Let me give you a quick takeaway for each one. EW 80 trackSAFE™ personal tracker • Real‐time safe location monitoring eg. A person who prone to wander and forget where he/she is (mild dementia patient, autistic person, elderly folks • Instant connection and pin point location in an SOS ‐ A person outdoor in an emergency (eg. Signs of heart attack) can immediately call to talk to the loved one for help. Receiver will immediately receive SMS with location. • Many other useful features to monitor and protect user in an outdoor environment – ‐ Sets boundary limits to ensure user does not wander outside defined boundary ‐ Sets speed limits to ensure user is under defined activity eg. Walking instead of in a high speed car • Worldwide Coverage ‐ can even be used when the person travels abroad. • An Elderwise OEM branded product EW 81 Panic Alert Alarm System • Instant emergency response during a distress eg. The elderly person falls down and need immediate attention ‐ the alarm system will trigger a loud alarm to alert neighbors and also Automatically dial out to the family member. (up to 6 numbers can be program for autodial) FAQ – update 29/3/2010 • Monitor and take necessary actions – Notified loved one can call in to check on the situation and take appropriate action to avoid life threatening delays • Home security alarm function ‐ This unit also serves as a basic home anti‐theft alarm system. When no one is at home, this can be set to trigger loud alarm during a break‐in. Neighbours will be alerted and homeowner will be immediately alerted via auto call by the smart system. • An Elderwise OEM branded product EW 83 Voice‐Control Lifestyle talking clock • Sets clock functions in seconds ‐ Intelligent voice control allows user to set the functions by talking to it – no more fiddling the buttons • Tells you the clock functions by voice – ideal for visual impaired • Large digit display with backlight – can see easily and clearer • Cool looking ‐ a lifestyle design that looks good for any bedroom • Elderwise is sole agent for this US leading Moshi Lifestyle brand • Popular reviews from US media – CES show, CNET review , New York time, Chicago Tribune, and many more • Endorsed by World Blind Union EW 85 Voice‐Control travel alarm clock • Sets alarm functions in seconds ‐ Intelligent voice control allows user to set the functions by talking to it – no more fiddling the buttons • Tells you the clock functions by voice – ideal for visual impaired and busy executives • Small and light – fit in your pocket or ladies handbag ; a true travel companion • Nice appealing colours ‐ trendy for the younger generation too! • Elderwise is sole marketing agent for this US leading Moshi Lifestyle brand • Popular reviews from US media – CES show, CNET Review New York time, Chicago Tribune, and many more EW 31C/31G Ergo Door Knob Adapter • Rubberised latex‐free soft material ‐ makes it easy for people suffering from arthritis or pain joints to open door • Unique bevel design ‐ allow knob turning with finger, elbow or closed fist without wrist rotation. • Glow‐in‐the‐dark type ‐ Can see the door knob in the dark and practical in an emergency • Elderwise is the marketing agent for this US inventor with years of experience working with ADA (American with Disabilities Acts) Committee • Compliant to ADA Accessibility Guidelines as well as 7 principles of Universal Design; Appear in Good Morning America TV show EW 32/33/34 Ergo Pen and Pencil FAQ – update 29/3/2010 • Unique Y shape design allows the hand to relax and guide it – greatly reduces wrist tension and fatigue making ideal for people with arthritis , carpal tunnel syndrome or tremor hand • 3 designs available for different users : o Ergo Sof™ Pen – for adults ; comes in Red, Blue, Silver colour . Package contains 2 extra ink refills and a Ergo Soft™ pen o Twist n Write™ Pencil – for toddlers and children teaching them the fun and right way to write. Package contains 2 colourful pencils. Using 2mm pencil lead o Ergo Sleek™ Pen – for the discerning executive. • Elderwise is the local distributor for this US company PenAgain • Popular reviews from US media –CNBC , Newsweek, Health magazine • Awarded “Hot Product of the year” by Retail Today Magazine EW 35 Ergo Jar Opener • Easy to open tight jar from ½ in to 5 in ‐ mount the jar opener under the kitchen cabinet for maximum leverage • Simple to use and Safe ‐ an effective tool for those with weak hand and limited hand dexterity • A must have for homemaker who spend lot of time in kitchen • Elderwise is the marketing agent for this US company which has been established since 1977 EW 36 Ergo Swiss Army 8 in 1 key holder • 8‐in‐1 Swiss Army type gadget for multi‐purpose use – slit open potato chip pack, can opener, key opener, letter slitter and more • Easily accessible by placing on the fridge like fridge magnet • Elderwise is the marketing agent for this US company which has been established since 1977 EW 50/51/52 Portable Telescopic Handle Bars • Portable and Versatile ‐ alternative to those permanent metal bar that requires drilling and permanently fix ; allow to position handle bar for best support anytime, anywhere • Extra strong and safe support ‐ Industrial grade suction cup that is tested to withstand 120Kg force ; • Modern looking and so portable that you can bring along when you travel ; no ugly studs or damage to walls • 3 designs available: o 4” Portable Telescopic – for smaller 4” tile bathroom – extendible from 15” to 18” o 5” Portable Telescopic – for larger tile size bathroom – extendible from 19” to 24” o 5” Portable Telescopic and Pivot – Added flexibility to mount over wall corner for user’s preferred support ; extendible from 19” to 24” • Elderwise is the local distributor for this US company which has won Medtrade Innovation Award 2008 and endorsed by medical professionals in USA 4. What exciting products are you introducing in the next 6 month? FAQ – update 29/3/2010 We are continually discussing with the associations and industry experts dealing with the aged on their daily challenges and how to improve their quality of life through new smart products or services. This is a continuous innovation journey for us.
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