Profile Infrastructure Operations Engineer
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Infrastructure Operations Engineer
TAQA was founded in 2005 with the objective of becoming a global leader in the energy
sector. Today, we have a workforce of 2,800 drawn from 41 nationalities working in
thirteen markets across the world, from India to Canada and Abu Dhabi to the United
Kingdom.
Our business is spread across the global energy sector and we think of ourselves as a
company that is fully integrated with operations from wellhead to wall socket. Today, we
have interests in power generation, combined heat and water, desalination, upstream oil
& gas, pipelines, services and structured finance
We are 51% owned by Abu Dhabi Water and Electricity Authority (ADWEA) which is a
government authority which provides long-term stability for our company.
We are incorporated as a Public Joint Stock Company and are listed on the Abu Dhabi
stock exchange with a combined total of over AED86 billion (US$23.4 billion) in assets
and revenues in excess of AED16.8 billion (US$4.57billion) annually.
TAQA has the following vacancy in the Netherlands:
Description
The successful candidate will become a member of TAQA’s Core Infrastructure team
with members residing in multiple TAQA locations (EMEA and North America) and have
a responsibility for the Operational support (networks and systems) of the Global Data
centre.
Roles and Responsibilities
Enterprise VMWARE Vsphere on Netapp FC SAN
• Provide expert level Operational support for the Enterprise Data Centre
VMWARE Vsphere and Netapp FC SAN environment
• Identify improvements to the proactive maintenance and disaster recovery
procedures
• Monitor systems incident queue and solve related incidents/ problems in a timely
manner
• Maintain up-to-date documentation and diagrams
• Liaise with Backup engineer to ensure relevant backups are scheduled and
tested
• Provide knowledge transfer to team members
Networks
• Maintain, monitor and troubleshoot the Enterprise Data Centre LAN, firewalls
(ASA) and VPNs
• Liaise with 3rd party vendor to troubleshoot Enterprise WAN incidents
• Monitor network incident queue and solve network incidents in a timely manner
• Maintain up-to-date documentation, diagrams and inventory of all network
components
• Work under direction of the Senior network engineer
Systems and Server hardware
• Maintain, monitor and troubleshoot Windows 2003/2008 domain (AD, DNS,
WINS, DHCP)
• Configure (including clusters), maintain and troubleshoot Windows 2003/2008
Servers
• Maintain, monitor and troubleshoot the Corporate Messaging systems (Exchange
2003/BES Server/McAfee MXlogic mailwall)
• Perform SQL administration tasks: Backup /Restore /Maintenance Plans/basic
queries
• Familiar with HP Server hardware: troubleshoot, replace parts, rack, configure
ILO and network cards
• Maintain up-to-date documentation, diagrams, Service Catalog and CMDB
Business Qualifications
Essential
• Cisco qualifications: CCNA or higher
• Degree in IT Related Discipline or Technical Diploma from a post secondary
institution with equivalent working experience
Additionally must have 1 or more of the qualifications below
• Virtualization qualifications: VMWARE VCP 4 or VCP 5
• Storage qualifications: NetApp NCDA (Certified Data Management Administrator)
or higher
• Microsoft qualifications: MCSE (proven Windows 2008 experience) or MCITP (
Enterprise or Server administrator on Windows Server 2008
Preferred
• Citrix qualifications: Citrix Certified Administrator (CCA) or higher
• ITIL v3 Foundation
Experience, Skills and Knowledge
Overview
A multi-skilled engineer (networks and systems), with 5+ years experience in 3rd level
operational support of Enterprise Data Centers. Strong networking knowledge and
experience is an essential requirement.
Along with networking skills, the engineer should also have knowledge and experience
in 2 of the following 3 areas:
• Enterprise Virtualization
• SAN Storage on Netapp
• Windows system and Server hardware
Details
Networking Skills
• Working knowledge of Switching: VLAN, STP, MSTP, VTP, Traffic filtering and
QOS
• Working knowledge of Catalyst Switches (e.g.6500, 4500) and access level
switches (e.g. 3750) - stacking, firmware and OS Upgrades
• Working knowledge of Routing: BGP-V4, IS-IS, OSPF, RIP, HSRP, VRRP,
Strong IP Addressing with sub-netting, and super-netting skills
• Working knowledge of Orion SolarWinds (including NETFLOW, IP Address
Manager, Enterprise Operations Console)
• Solid understanding of firewall concepts (ports/DMZ), and working knowledge of
ASA and configuring/troubleshooting IPSec VPNs
• Network Security: Intrusion detection (Tipping Point IDS/IPS), WebFiltering
(Websense)
• Video/Voice: Video (Polycom) and Voice (Cisco) Infrastructure
Enterprise Virtualization
• Expert knowledge of vSphere VMware 4.1, experience in ESXi (install),
configuring datastores (Netapp Filer), configuring templates and vmachines
(Windows, Unix OS), Vcenter Server (DRS/HA clusters), SRM, P2V
SAN Storage on Netapp
• Expert knowledge of NetApps FAS3170 Filers
• Expert knowledge of Brocade Switches and SAN technology (Fabric zone
configs, iSCSI, NFS, FibreChannel)
System and Server hardware skills
• Working knowledge of Microsoft domains 2003/2008 (AD Users and computers,
Sites & Services, DHCP,DNS,WINS/SMTP,SNMP)
• Working knowledge of Windows 2003/2008 servers including clustering
• Working knowledge of Exchange (2003, 2007 or 2010) and SQL Server (2005 or
2008)
• Working knowledge of HP Servers, Racking and ILO configuration
Preferred if also have
• ICitrix Xen Server farm working knowledge
Competencies
• Enthusiastic and energetic personality
• Ability to work independently and within a team structure
• Establish harmonious working relationships with team members
• Set high standards of performance for oneself
• Strong time management skills
• Able and willing to travel between sites as required
• Have good communication skills with fluency in English: Writing & Speaking
• Willing to work in two shifts: Early and late, and provide out-of-office and off hours
support
Details
Estimated start date : As soon as possible
Working hours : Full time
Duration : Until 31 March 2012
Location : Haarlem and The Hague
Team : IT
Supervisor : Infrastructure Team Lead
Applications
If you are interested in this position, please send your CV and letter to our HR
department
E-mail: hr.nl@taqaglobal.com
Address: Prinses Margrietplantsoen 40
2595 BR Den Haag
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