Proxicast Support Bulletin #5 by proxicast

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									Proxicast - Support E-Mail Bulletin Archive #5

Wednesday March 11. 2009

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Support Bulletin #5

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Proxicast is pleased to announce the immediate availability of a new firmware release for the LAN-Cell 2 3G Cellular Router. This firmware update is free to all LAN-Cell 2 users and can be downloaded from our support web site: http://www.proxicast.com/support/downloads.htm Firmware version 4.02(AQP.3) includes several new features:
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Knowledgebase Manuals Tech Notes Support Bulletins Software Updates Cellular Carriers Glossary Contact Support

Support for additional high-performance 3G modem cards: r Audiovox/Verizon PC5750 (EV-DO RevA, EV-DO Rev0, 1xRTT) r Pantech/Sprint PX-500 (EV-DO RevA, EV-DO Rev0, 1xRTT) r Sierra Wireless Aircard 597E (ExpressCard) (EV-DO RevA, EV-DO Rev0, 1xRTT) r Option GlobeTrotter GTMax 3.6 (PC-Card/ExpressCard) (HSDPA, UMTS, EDGE, GPRS) r Option GlobeTrotter GTMax 7.2 (PC-Card/ExpressCard) (HSUPA, HSDPA, UMTS, EDGE, GPRS) r Kyocera KPC680 (ExpressCard) (EV-DO RevA, EV-DO Rev0, 1xRTT) r Novatel U740 (HSDPA, UMTS, EDGE, GPRS) r Huawei EC321 (CDMA2000, 1xRTT) r Huawei EC500 (EV-DO Rev0, 1xRTT)

Contact Support
If you can't find the answer in our documentation or knowledgebase, contact us via

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Sierra Wireless Aircard 580 (EV-DO Rev0, 1xRTT)

E-Mail or telephone with your question. 1-877-777-7694 1-412-213-2477 support@proxicast.com

All previously supported 3G modems are still compatible with firmware 4.02 (AQP.3). A complete list of currently supported 3G modems is available on our web site: http://www.proxicast.com/products/lc2specs.htm#modems
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Support for 3 additional Dynamic DNS providers in addition to DynDNS: r NO-IP r EuroDynDNS r RegFish Updated user interface for creating and maintaining Firewall Rules. Fully compatible with previous firmware releases, the new Firewall Rule Summary interface makes it faster and easier to determine which interfaces have active rules defined and allows you to quickly edit those rules.

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This firmware release contains many other refinements. Please see the Release Notes document included with the firmware update package for more information. We have also revised the LAN-Cell 2 Users Guide to reflect these changes and reorganized the document to be more user friendly. Download a copy of the updated LAN-Cell 2 Users Guide from our web site: http://www.proxicast.com/support/manuals.htm

Frequently Asked Qustions on Firmware Upgrades

Q: How do I get a copy of the latest firmware? A: Download it from our support web site: http://www.proxicast.com/support/downloads.htm Q: Can I install this version on any LAN-Cell 2 unit? A: Yes. Q: Is this upgrade mandatory? A: No. Proxicast will continue to support all prior LAN-Cell 2 firmware releases. This firmware upgrade is only required if you need to deploy one of the newly supported 3G modems or wish to have any of the new features. Q: Will all new LAN-Cell 2 units that I order have this version installed? A: Yes. Beginning December 2008, all new LAN-Cell 2 units will ship with firmware 4.02(AQP.3) until a newer firmware version is released. Q: Can I downgrade to a previous firmware version if I don't want to run 4.02(AQP.3)? A: Yes, you can install any firmware version on any LAN-Cell 2 device. However, due to differences in configuration memory structures, we recommend that you perform a factory reset prior to downgrading, then reconfigure your LAN-Cell from scratch or apply a configuration file saved from a device with the older firmware version installed.
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Q: If I upgrade, will I lose my device configuration settings? A: No. However, we strongly recommend that you make a backup of your configuration settings prior to upgrading. Q: Can the firmware upgrade be performed over the Cellular interface? A: Yes. We recommend that you install upgrades locally via a LAN or Console port connection; however it is possible to perform the upgrade over a cellular connection. Please see the firmware upgrade instructions that are included with the download package.

Special Notice for Sierra Wireless AirCard 881 users on AT&T

After LAN-Cell 2 firmware 4.02(AQP.3) was qualified for release, Sierra Wireless released a firmware upgrade for the AirCard 881 for AT&T wireless users. This 881 firmware update (v. F1.2.3.15C) introduced an incompatibility with 4.02(AQP.3). Proxicast has developed a patch to resolve the issue. If you will be upgrading your AirCard 881 or it already has firmware F1.2.3.15C installed, please download the patched LAN-Cell 2 firmware from our support web site: http://www.proxicast.com/support/downloads.htm. For more information, see our Knowledgebase article below.

Recent Additions to the LAN-Cell Knowledgebase:

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Sierra Wireless AirCard 881 AT&T firmware upgrade requires patch to LAN-Cell 2 firmware How can I send log and alert E-Mails to more than 1 person? Tech Note: Configuring WAN Fail-Over and Traffic Redirect

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© Copyright 2000-2009 Proxicast, LLC. All Rights Reserved. For more information feel free to Contact Us

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