Every adult who works there - not just social workers, but teachers and even kitchen staff - is trained in the "village way" [Graves] added. The philosophy is to help the kids expunge all the rejection they'd ever experienced while holding them accountable, she said. Key to that is never giving up on them, even when they act out. Rather than immediately reproaching or dismissing students, staff go through a one-on-one "tikkun," or repair, process. For example, teacher and student might sit down together to fill out a worksheet analyzing what happened, then negotiate what needs to be done to heal."It's not an instant quick-fix microwavable meal," Graves said. "What you're talking about is a cultural shift in how the school thinks about behavior norms.""It's very hard in the American context to make that switch," he said. "Everybody is expecting if you do something wrong, you get your detention; if you don't serve your detention, you get suspension."